Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers and identify problem areas
• Research on unidentified cash balances, when necessary, that are responsible under your care
• Perform cash allocation and arrange for settlement to relevant parties
• Request additional information, as needed;
• Handle queries both internally and externally promptly
• Ensure that claim collections are monitored and collected promptly
• Perform audit confirmation whenever requested by clients and reinsurers
• Engage actively with Service Advocates for the efficient collection of balances
• Deputize for Team Lead as a point of escalation
• All other duties as required by the management

Requirements:

• Bachelor’s in business / Finance or equivalent
• Experience in Credit Control and Technical Accounting
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Role

We are seeking an Investment Analyst based in Schonfeld Singapore office to provide integrated investment advice to Portfolio Manager. This person should be a team player with excellent communication skills, computer proficiency and high level of professionalism and familiar with investment markets.

What you’ll do

- Assist portfolio manager on investment research, financial statement analysis covering Asia Pacific including Japan region

- Ensure knowledge of entire investment solution suite, recommend investment solutions to Portfolio Manager;

- Prepare meeting materials; generate research materials – proprietary, economic commentary and Bloomberg etc. as needed

- Review exceptions and recommend strategy to resolve exceptions; and

- other tasks or projects as required.

What you’ll bring

What you need:

- A minimum of 7-10 years’ experience in the role of investment industry (such as Investment banks, Hedge Fund or Private Equity)

- In-depth knowledge in investment with focus on Japan equity market is a must

- Proven track record in particular with industrial knowledge or experience on financial, property, consumer, gaming or technology equities will be a strong plus

- Proficient in Python programming;

- Degree or above in computer Science, computer engineering or related disciplines; and

- Native Japanese speaker and business fluent English required.

The Technical Superintendent/Senior Technical Superintendent has the overall responsibility for the safe, economic and efficient operation of vessels assigned. He/She ensures ships are managed and operated in accordance with organisational policies, operating procedures and management systems. He/She is also alert to analyse risks and ensures compliance to the organisation's risk management framework.

The Technical Superintendent/Senior Technical Superintendent ensures that all procedures are adhered to and comply with International Safety Management (ISM) and classification rules. He/She may also be required to liaise directly with the ship-owner and respond to any charter or technical and operational queries.

The Technical Superintendent/Senior Technical Superintendent possesses a strong understanding of the technical knowledge of ships and keeps abreast of industry standards and regulations. He/She is well organised, is able to work in a team and may occasionally be required to sail onboard ships.
~ Acquire and allocate resources to support operations.
~ Analyse market data to identify business opportunities.
~ Analyse nature and causes of serious breakdowns and damages.
~ Analyse risk management data.
~ Brief crew on organisational policies, documentation and procedures.
~ Conduct appraisals of crew members.
~ Consult with manufacturers for specialist advice and guidance.
~ Coordinate with service engineers and contractors.
~ Maintain relationships with ship owners.
~ Manage compliance to risk management frameworks, policies and processes.
~ Monitor operating costs and submit quarterly budget follow-up reports.
~ Monitor ship defects list.
~ Oversee allocation of resources to ships.
~ Oversee ship compliance to regulatory requirements and legislation.
~ Prepare specifications and evaluate tenders.
~ Propose improvements to workflows to improve efficiency.
~ Update clients on ship status.

Job Description

· Evaluate readiness of software systems for cloud migration, identifying gaps and aligning plans with business goals.

· Design and executed migration strategies to transition on-premise systems to Azure, ensuring minimal downtime and business impact.

· Conduct detailed risk assessments, testing, and validation at every stage

· Ensure cloud security during cloud migration by evaluating security and risk factors

· Manage cross-functional teams and collaborated with collaborate with stakeholders to complete the migration on time and within budget.

· Ensured compliance with internal and regulatory standards,

· Contribute to continuous improvement.

Skills Required

1. Education – Bachelors or higher degree
2. Managing and leading team to deliver cloud migration solutions
3. Monitoring of performance and quality of migration solutions
4. Evaluate security and Risk factors of solutions delivered and deployed
5. Manage stakeholders
6. Preferably with background in banking / financial domain
7. Preferably with background in migration SAP systems to cloud
8. Expertise in Tableau, SQL, and SAP Analytics Cloud, with a strong track record of delivering data-driven solutions
9. Exposure to entity data from external data providers – Refinitiv, BvD, Bloomberg, S&P, Moody’s etc
10. Experience in product management for data related deliverables
11. Experience in reading and processing data across various data formats – json, xml etc
12. Exposure to data modelling.
13. Well versed with SQL
14. Understand Data warehousing concepts - Data Standards, Data Models, and Data Mapping.

We are looking for a committed and skilled technical programmer to join our team. If you are passionated about automation and eager to help improve production efficiency, we would like to hear from you.

In this role, you need to communicated closely with clients in China and Malaysia, Indonesia etc. Therefore, proficiency in English and Chinese both speaking and writing are required.

Job Responsiblities:

- Design, develop, test and implement automation systems as required by product manager.

- Maintain and upgrade existing automation equipment to ensure effetiveness and safety.

- Analyze system performance and provide recommendations to improve automation processes.

- Documatation and maintain technical information in a manner for our automation systema.

- Collablorate closely with various departments to ensure the continues improving on our automation system performance.

Requirements:-

- Diploma or higher in Engineering, IT, or related field.

- at least 1 year working experience in automation engineering or related area (fresh graduates are welcome)

- Proficiency in programming languages such as Python, Java, and others.

- Ability to tackle technical challenges and problem solving skills.

- Good communication skills and a team-player mindset.

- Profiency in communicate with both English and Chinese.

- Experience in robotic systems integration with industry background

Job Description

• Work with users to refine and analyse requirements and develop software solution
• Migration of software systems to cloud environment
• Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures
• Review data profiling and other data discovery activities to gain understanding of data.
• Review data acceptance test results to validate completeness, accuracy and relevance of data attributes

Skills Required

1. Education – Bachelors or higher degree
2. Expertise in Tableau, SQL, and SAP Analytics Cloud, with a strong track record of delivering data-driven solutions
3. Skilled in migrating software applications to cloud and optimizing performance
4. More than 5 years’ experience in Banking Industry, especially in chosen domain (Finance & Risk, Client Lifecycle Management)
5. Exposure to entity data from external data providers – Refinitiv, BvD, Bloomberg, S&P, Moody’s etc
6. Experience in product management for data related deliverables
7. Experience in reading and processing data across various data formats – json, xml etc
8. Exposure to data modelling.
9. Well versed with SQL
10. Understand Data warehousing concepts - Data Standards, Data Models, and Data Mapping.

Key Responsibilities:

Team Leadership: Lead, mentor, and develop a team of engineers and technical staff.

Project Management: Plan, execute, and deliver projects on time and within budget while ensuring quality standards.

Technical Guidance: Provide technical direction and support to team members, helping to resolve complex issues and promoting best practices.

Collaboration: Work closely with vendors, classification society, and other stakeholders to align technical solutions with project objectives.

Quality Assurance: Implement and maintain processes for quality assurance and continuous integration.

Budget Management: Manage technical budgets and resource allocation effectively.

Innovation: Stay current with emerging technologies and industry trends to drive innovation within the team.

Responsibilities

• Provide solutions and technical level advices to customers
• Conduct product training and provide good technical support to customers
• Able to travel and meet customers in South East Asia

Ideally, the candidate should possess

• Degree in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation
• Excellent interpersonal, motivational, communication and time management skills
• Possess Class 3 driving license

Responsibilities

• Carry out condition monitoring services and provide good technical support to customers
• Conduct product training and provide good technical support to customers
• Able to travel and meet customers in South East Asia

Ideally, the candidate should possess

• Diploma in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation
• Excellent interpersonal, motivational, communication and time management skills
• Possess Class 3 driving license

Job Description

· Evaluate readiness of software systems for cloud migration, identifying gaps and aligning plans with business goals.

· Design and executed migration strategies to transition on-premise systems to Azure, ensuring minimal downtime and business impact.

· Conduct detailed risk assessments, testing, and validation at every stage

· Ensure cloud security during cloud migration by evaluating security and risk factors

· Manage cross-functional teams and collaborated with collaborate with stakeholders to complete the migration on time and within budget.

· Ensured compliance with internal and regulatory standards,

· Contribute to continuous improvement.

Skills Required

1. Education – Bachelors or higher degree
2. Managing and leading team to deliver cloud migration solutions
3. Monitoring of performance and quality of migration solutions
4. Evaluate security and Risk factors of solutions delivered and deployed
5. Manage stakeholders
6. Preferably with background in banking / financial domain
7. Preferably with background in migration SAP systems to cloud
8. Expertise in Tableau, SQL, and SAP Analytics Cloud, with a strong track record of delivering data-driven solutions
9. Exposure to entity data from external data providers – Refinitiv, BvD, Bloomberg, S&P, Moody’s etc
10. Experience in product management for data related deliverables
11. Experience in reading and processing data across various data formats – json, xml etc
12. Exposure to data modelling.
13. Well versed with SQL
14. Understand Data warehousing concepts - Data Standards, Data Models, and Data Mapping.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Project Officer (Education Analyst/Communications) position is available immediately. The successful applicant will work on projects that involve planning, organizing and implementing outreach activities to promote proven educational practices and research to empower faculty to advance pedagogies and inspire students to become effective lifelong learners, as well as raise the visibility of good teaching practices in NTU to international audiences.

The Project Officer (Education Analyst/Communications) will work closely with the social media and student engagement team to engage in outreach activities, which involve:

Key Responsibilities:

• Curating relevant education research
• Summarizing (1) into research reports
• Conducting internal scans to identify good teaching and learning practices
• Designing materials to communicate (2) and (3) to internal and external audiences
• Proposing new media strategy and implementing outreach activities to promote (4)
• Monitoring and evaluating the effectiveness of (5)

Job Requirements:

• Bachelor’s Degree in education, communications, psychology, cognitive sciences or related field
• Have keen interest in education research
• Must be fluent in spoken and written English Language - for research work purposes
• Must be competent in developing new media strategy communication materials (e.g., blogs/ vlogs/ podcasts/ social media posts)
• Possess ability to work independently on regular duties
• Possess ability to work collaboratively with team members on group projects
• Demonstrate excellent inter-personal communication skills
• One-year contact with the possibility of renewal

We regret to inform that only shortlisted candidates will be notified.

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Global Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team:

Our Listed Derivatives data team seeks a Data Analyst to help us drive the data set forward. The team provides our users with complete and accurate, normalized security listings and reference data for tens of millions of securities across more than 100 Derivatives exchanges globally. Cross-functional collaboration, domain expertise, and automation is paramount for our ability to continuously deliver high quality data to our rapidly growing customer base.

What’s the Role?

We are looking for a highly motivated individual with a passion for finance, data, and technology to increase value from our data product. In this role you will design and implement solutions, measure and communicate impact, improve accuracy and timeliness, as well as communicate with clients and stakeholders. You will develop Derivatives specific domain knowledge and apply your impressive array of skills to solve evolving business challenges by devising and implementing intelligent and scalable solutions to improve the coverage and quality of our data offering. You will join a global team of dedicated individuals and experts where your interests and enthusiasm will have a significant impact on the team’s success.

We trust you to:

• Become a subject matter expert within the world of Listed Derivatives
• Support the day-to-day workflow of our team, including launching new instruments, performing corporate actions, and ensuring the quality of our universe of over 25 million tickers
• Provide customer support for users of Bloomberg products such as the Professional Service, News, and Enterprise Solutions
• Acquire, update, and maintain high-quality financial data using internal systems and proprietary company software
• Work with other data and core business groups, such as Product, Sales, Engineering and News to help develop and enhance the product
• Find opportunities to improve efficiency of existing workflows and build automated solutions for data standardization, ETL pipelines, and human-in-the-loop data processing
• Communicate effectively with partners at all stages of a project, from sourcing ideas and determining requirements to explaining methodological decisions and project outcomes

You’ll need to have:

• Bachelor’s degree in Finance, Accounting, Statistics, Business, STEM, or related field/equivalent experience
• Excellent written and verbal communication skills in English
• Demonstrated continuous career growth within an organization
• 4+ years of working experience in data process management areas such as data quality, ETL pipelines
• Experience working with Python or another major programming language, Git, UNIX and SQL
• Experience working in a large organization and creating solutions based on incomplete information at times.
• Experience working in the finance/data management industry

We’d love to see:

• Knowledge of Derivatives instruments and their uses
• Experience in dealing with databases, schemas, JSON files
• Proven track record of using technology to innovate data products and processes
• Experience in customer service or client relationship management

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidate with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

New Forests in Singapore is seeking a motivated junior environmental or social scientist that has capacity to collate, analyze, and report ESG data in a manner consistent with our reporting requirements and those of our investors.

Data analysis and reporting will also facilitate continued improvement in ESG management by illustrating where management regimes are effective or otherwise.

The appointed person will also provide input to quarterly and annual reporting, using data collected to describe the efficacy of management, progress on environmental or social program implementation, and other aspects of ESG management that are important to New Forests’ investors.

The role provides significant room for professional growth, as New Forests’ projects throughout Southeast Asia will require development of IFC PS compliant management systems. Experience with or understanding of the IFC PS is therefore desirable, but those with ESG experience and demonstrated capacity to learn will be considered.

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Position: Test Analyst

Location: Central, SG

Duration: 12 months contract , renewable

Job Scope / Requirements

• Analyse industry and internal user stories and enhancement requests
• Formulate the relevant test scripts/cases
• Perform UAT planning, design and execution of test cases
• Work with product owners, IT and relevant support/other business units to ensure smooth execution and implementation of test cases
• Log, manage/follow-up with relevant stakeholders on defects and close them
• Knowledge of jira - defect & test management
• Document all test results
• Provide daily status update on UAT progress
• Ability to perform analytical and logical reasoning
• Good communication (Verbal & written)

Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation
• Monitor and manage risks /issues related to requirements and scope-creep
• Team Collaboration
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Good team player with excellent interpersonal and communication skill
• Strong working knowledge of relevant applications and development life cycles

Mandatory is:

• Experience in Business Analysis. 5-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing, analyzing and eliciting business Requirements:

Elaborating JIRA stories

• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Key Domain/ Technical Skills:

• Corporate Banking
• Business Analysis
• Agile methodologies & UST writing

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

We are seeking for an experienced SAP Materials Management Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA. Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key Materials Management functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong Materials Management business background, has hands-on with the related configurations and able to perform deep analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business. This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

Job Responsibilities:

· Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation. Perform end-to-end Integration Testing and supporting User Acceptance Test.

· Perform Data Validation using Client's selected tools during each data migration cycle

· Coordination across multiple tracks and functions for Cutover discussion and activities

· Deep-dive analysis of issues identified throughout Testing, Business Data Validation and Cutover cycles. Work across teams for triaging issues and resolution under a time pressure.

· Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result. Effectively communicate project status to the project stakeholder on a regular basis.

· Partner with business to ensure their expectations are met and managed. Ensures consistent delivery of a quality projects and adhere to Client's Project Life Cycle.

Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering

Technical Skills

At least one FULL life-cycle implementations of SAP S/4HANA

Experience in SAP Materials Management is a must - worked on implementations etc.

Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation)

Played a key Materials Management functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a big plus

Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.

· Worked closely with Technical, DevOps and other teams in design and implementation of SAP S/4HANA.

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

ARCHITECTURAL RESIDENT TECHNICAL OFFICER (RTO)

• Possess at least 5 years of experience in local projects involving supervision of architectural works for commercial/ institutional projects as well as A&A/ refurbishment/ conservation projects
• Diploma in relevant field
• Registered with IEC / ACES as Accredited Resident Technical Officer
• Must be a Singaporean / PR
• Essential to have good knowledge and experience in carrying out site supervision and inspecting architectural works to ensure works are of quality standards inaccordance with contractual requirements and authority standards
• Essential to have good knowledge and experience in inspecting defects and rectification works
• Good team player who is able to oversee and ensure contractor proceeds to the next stage of construction in accordance with design, specifications and approved drawings/ method statements
• Monitor progress of architectural works on site and report problems/ delays if any
• Maintain and update record of inspections and defect rectification progress, and ensure contractor completes defects rectification works to the satisfaction of the client/ architect
• Location of site: Changi
• Contract period: Now to Dec 2027, with option to extend
• Salary: $5,000 to $6,000

Job Description

· Provide strategic leadership and direction to the service operations division and supervising Singapore & Malaysia personnel to achieve the operations key performance index and the required service standards.

· Monitor and analyse the Income & Expenses of the service operations, establish business controls and provide solutions to reduce cost and increase revenue.

· Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction.

· Communicate with Japanese Engineers and HQ in Japan and provide technical guidance to our team of site managers and service engineers.

· Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance.

· Coordinating with Site Managers on manpower planning and arrangements.

· Challenge for more business opportunities and expand service contracts in various fields to increase revenue.

· Promoting company services and sales of machines parts.

· Ensuring safe and secure work environment for all employees.

· Ensuring compliance in all procedures including documentation.

· Attending and preparing documents for audit by customers.

· Any other duties assigned by the Technical Manager.

Requirements

· Fluent in Japanese (Native) and English (Spoken & Written).

· Min Degree or higher with at least 7-10 years of related working experience with our company's abatment systems in a semiconductor environment.

· Strong ability in handling technical issues and able to propose and negotiate service contracts to customers.

· Experience in Semiconductor Fab and Service Audit will be an advantage.

· Good understanding & knowledge of semiconductor facilities & processes will be an advantage.

· Willing to travel daily to various sites and overseas when required.

· Must be self-driven, energetic, resourceful, and good leadership.

· Meticulous and timely in documentation.

· Able to project strong, positive image of self and company.

· Able to build good partner relationship at all leve.l

· Team player with good communication skill.

· Responsible, independent with excellent customer service skill.

Responsibilities:

• To provide full time supervision and inspection, monitoring, measuring and controlling Site activities and overall progress to ensure Works carried out by the Contractor
• Ensure compliance with approved drawings, specifications, and statutory requirements.
• Conduct in-progress inspections, identifying and reporting any non-conformities.
• Attend site coordination and quality meetings.
• Witness inspection and testing sessions to ensure adherence to designs and specifications.
• Daily work site inspection for compliance with Workplace Safety and Health, subsidiary legislation and the Company safety procedure.

Job Requirements:

• Minimum 5 years of working experience as a Resident Technical Officer or in a relevant role.
• Registered and valid RE/RTO accreditation.
• Strong team player with excellent interpersonal and communication skills.