Position Summary

• Field Technical advisor on the construction of Advanced Gas Turbine Cogeneration Combined Cycle Plantupplied by Mitsubishi Heavy Industries Ltd.’s (MHI) supplier for Meranti Site Construction
• To give the technical instruction and direction for the progress, schedule, and work quality of Advanced Gas Turbine Cogeneration Combined Cycle Plant.

Job responsibility

Technical Advice

• Provide technical advice on the construction for Advanced Gas Turbine Cogeneration Combined Cycle Plant.

Technical Reporting

• Provide a regular progress report to site mechanical manager and head office in Japan

Project Management

• Coordination of site meetings

Job Requirement

• At least 15 years of experience in construction of Gas Turbine Combined Cycle power plant
• Advanced knowledge of equipment installation, piping work and electrical instrumentation work for Gas Turbine Combined Cycle power plant.
• Advanced knowledge of gas turbine, steam turbine, generator, heat recovery steam generator and auxiliary equipment.
• English fluency (Upper Intermediate or above) is required for this role
• MS Office (Excel, Word, Access, PowerPoint, Outlook)
• Knowledge in using SolidWorks & AutoCad
• Work experience at construction sites.

Duties and Responsibilities:

· Prepare detailed installation plans, methodology, processes and procedures for support of construction team

· Propose and oversee timelines for engineering proposals and submissions are met.

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Communicate and collaborate with other managers, suppliers, and contractors

Requirements and Qualifications:

· Candidate must possess at least a Bachelor's Degree.

- Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Ability to work independently as well as part of a team

Responsibilities

· Manage manufacturing operations, to ensure quality, production reliability, equipment maintenance and cost performance to meet customer requirements

· Support development of new products in terms of qualification, building Bill of Materials and drafting handling procedures

· Analyze and investigate customer complaint, to propose and lead implementation of improvement actions

· Facilitate production team to propose and implement projects & programs aiming to improve productivity/efficiency in the areas of automation, digitalization, and AI

· Propose and draw plans to support company and departmental KPIs, review KPIs result regularly with team and propose improvement actions whereby needed

· Take lead in the continuous cost improvement/reduction programs through critical review of Production process. Seek yield improvement and output enhancement.

· Establish failure analysis methods & techniques. Analyze data and carries out manufacturability studies; suggest technical solutions/applications/latest manufacturing techniques.

· Responsible for the training, implementation and maintenance of Best Practices and Certifications/Standards.

· Participate in New Product transfer from customers.

· Participate and support any company’s business development/expansion strategies &policies implementation that relates to production and maintenance areas.

· Support site in obtaining and maintaining ISO14001, ISO9001, CQM and Common Criteria certifications

· Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Requirements

· Degree in Mechanical/ Electrical / Electronic Engineering

· 5 to 8 years’ experience as a Technical Lead Engineer.

· Working knowledge of die-attach process and equipment, wire-bonding process and equipment, encapsulation process and equipment, chip module testing process and equipment

· Experience in managing 80+ operators, technicians and engineers in a mass production environment

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Technical Coordinator Job Description Template

We are looking to hire a talented technical coordinator. In this role, you will be required to meet with clients to determine their design requirements, plan and execute the design of mechanical devices, develop and test prototypes, and work closely with the manufacturing teams to ensure that design specifications are met.

To be a successful technical coordinator, you should be mathematically and mechanically minded and have strong analytical and critical thinking abilities. A top-notch mechanical design engineer should possess detailed knowledge of engineering and design principles and be able to find creative solutions to technical problems.

Responsibilities:

• Meeting with clients and design teams to determine mechanical applications and requirements.
• Conducting research to inform the design and engineering methods required for the mechanical systems.
• Planning and executing mechanical designs using CAD, CAM, and 3D CAD programs.
• Performing computer simulations and experiments to virtually test and refine the designs.
• Overseeing the development and manufacturing of physical prototypes for testing.
• Documenting the design process, iterations, and test analytics.
• Managing project timelines, resources, and budgets.
• Coordinating with clients, designers, engineers, and manufacturers to ensure coherence.
• Preparing technical reports, design specifications documents, and operational manuals.
• Keeping abreast of the latest advancements in technology, design trends, and engineering best practices.

Requirements:

• Bachelor's degree in mechanical engineering.
• Literacy in English – written and verbal.
• A minimum of 2 years of experience as a mechanical design engineer in cranes, suspended scaffolding and hoisting equipment.
• Proficiency with engineering design programs such as AutoCAD 2D/3D, Autodesk Revit and Navisworks.
• Knowledge in structural calculations with software such as StaadPro and Idea Statica.
• Knowledge of design and engineering principles and best practices and Euro Code 3.
• Strong analytical and problem-solving abilities.
• Exceptional time management and organizational skills.
• Excellent verbal and written communication abilities.
• Attentive to detail and critically minded.
• Salary - $2.8k - $3K
• Work hours: Mon – Fri 8:30 – 5pm, Sat 8:30 – 12pm
• 14 days annual leave for first 2 years of continuous service, additional 1 day annual leave thereafter per completed year of employment to max of 18 days.

• Provide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site
• Installation, commissioning, repair/maintenance
• Ensure safe working environment
• Provide training on start up and operational of UPS and DC systems
• Proactive follow up with maintenance contracts
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical / Electronics Engineering or equivalent
• Min 5 Years of relevant experience in UPS and DC power industry
• Working Hours: Monday - Friday (8.30am - 5.30pm), Saturday (8.30 - 12.30pm)
• Location: Ubi
• Salary: Up to $9000
• Able to travel overseas whenever required
• Possess own vehicle
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

We are seeking a candidate to join our Advanced Response Center (ARC) Tier 1 team. This role involves providing first-level technical support in a secure environment for complex products and services. Key responsibilities include:

Responding to Customer Inquiries: Handle incoming requests and incidents via calls, emails, webchat, IVR, and monitoring consoles.

Basic Troubleshooting: Resolve issues related to workplace systems, servers, networks, Microsoft 365, Secure Access Service Edge, and POS systems.

Monitoring and Escalation: Conduct security event monitoring, oversee server and network performance, reset passwords, and escalate cases to higher support levels as needed.

Case Management: Document all cases in a Service Management System, keep parties updated, and ensure prompt follow-up until resolution within SLAs.

Procedural Compliance: Follow Standard Operating Procedures to ensure efficient service.

TECHNICAL WRITER

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.

• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.

• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.

• Ensure consistency, accuracy, and completeness of documentation.

• Create and maintain templates and documentation standards to ensure consistency across projects and teams.

• Conduct regular reviews and updates of documentation based on changes.

• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.

• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.

• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.

• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.

• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.

• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.

• Knowledge of software systems, APIs, databases, and enterprise architectures.

• Strong organizational and communication skills, with a keen attention to detail.

• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Responsibilities

• Collaborate with business analysts and developers to produce software designs
• Formulate program specifications and basic prototypes
• Transform software designs and specifications into high functioning code in the appropriate language
• Integrate individual software solutions to higher level systems
• Use web-based tools to create advanced SaaS when applicable
• Test code periodically to ensure it produces the desirable results and perform debugging when necessary
• Perform upgrades to make software and systems more secure and efficient
• Collaborate with technical writers to create documentation for user support

Requirements and skills

• Proven experience as a programmer or relevant role
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
• Excellent knowledge with relational databases, SQL and ORM technologies
• Detail-oriented and excellent concentration ability
• An analytical mindset and critical thinking
• Demonstrable ability to discover and fix errors in code
• Ability to work under pressure and meet deadlines
• Ability to work on weekend and public holiday

· A minimum of 5 years’ experience in IT

· At least a bachelor’s degree in computer science or equivalent.

· Should have good experience in micro services API development, and good knowledge in Java framework.

· Preferable with banking background

· Preferable with AWS cloud knowledge

Strong communication and collaboration skills

The Technical Writer is responsible for producing product documentation for industrial automation solutions, which are used
in mission-critical environments such as oil refineries, power plants, and chemical facilities. You will be based in Singapore as part of an established team of technical communication professionals, and he/she will work with stakeholders located in various geographical locations. He/she will be provided with advanced authoring tools,
documentation methodologies, and extensive training.

JOB DESCRIPTION

• Communicate and collaborate with subject matter experts to understand the requirements.
• Structure complex information into an organized and logical format.
• Convey complicated ideas into simple instructions for international users.
• Apply topic-based authoring and content architecture techniques to produce easy–to-use manuals.
• Manage and use budgeted time and resources to produce expected results without delays.

JOB REQUIREMENTS

• Diploma/Degree in Computer Engineering, Computing (Software Engineering), Computer Science
• Diploma holders with relevant technical writing work experience will also be considered.
• At least 3 years’ experience in writing technical documents or manuals for software or related products.
• Experience in authoring and publishing content for external customers.
• Experience in using more than one of the following tools:
• Adobe Acrobat
• XML authoring tools, including but not limited to Adobe FrameMaker, Oxygen XML and XMetaL Author
• Enterprise
• JIRA
• Microsoft Office applications (Word, Excel, Project, Visio)
• Experience in using a content management system

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

Technical Team Leadership

Lead the technical team by assigning tasks, monitoring project progress, and providing guidance.

Recruit, train, and develop team members to enhance overall team capabilities.

Project Management

Plan, execute, and manage technical projects to ensure timely and high-quality delivery.

Collaborate with clients, vendors, and internal teams to define requirements and resolve issues.

Technical Support & Innovation

Oversee the planning and optimization of the company’s technical architecture to ensure system stability and scalability.

Stay updated with the latest technologies and trends to drive innovation and continuous improvement.

Problem-Solving & Decision-Making

Provide strategic technical direction and make data-driven decisions to overcome challenges.

Ensure the alignment of technical strategies with business objectives.

Roles & Responsibilities

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.
• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.
• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.
• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.
• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.
• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning to implementation and follow up with the aim of supporting and enhancing the operational efficiency of the fleet. Ensures that vessel visit reports are made timely, are accurate and submitted to the owner, Fleet Director and/or MD to allow a detailed analysis of the broad and specific issues affecting vessel operations and the plan for proposed corrective actions.
• Liaises with Quality department in order to obtain the necessary information that will secure the alignment of all technical requirements and standards of the fleet assigned with Company’s QC policy as well as with relevant legislation, contributing towards environmental protection and enhancement of company’s image.

Execution of maintenance activities

• Monitors the accurate, timely and qualitative execution of all maintenance and repairs activities, in cooperation with the Onboard Management Team, reviewing the compliance of deliverables from subcontractors with agreements and requirements, in order to ensure optimum, efficient and safe operation of each assigned vessel.

Purchasing activities

• Monitors and assesses the requisition requests received from the vessels. The approved requisition requests are processed by the Central Purchasing Team or the Technical Officers, as appropriate, for obtaining quotations. Evaluates the quotations received and gives the approval to proceed with the placing of the order and ensures the timely supply of all required spare parts & stores to vessels.

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or
• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Engineer Officer , or
• 5 years of shore experience as a technical superintendent with a ship management/owning company, or
• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations
• Excellent project management skills
• Very good negotiation skills
• Very good people management skills
• Team work and cooperation
• Very good organisational skills
• Worldwide operations require fluency of the English language.
• Ability to converse with East European & Asian crew in own language in order to ensure efficient communication with on-board crew.
• PC literacy

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software
• Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping
• Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)
• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)
• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity
• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures
• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities
• Must have impeccable written and oral communication skills down to the mapping documentation level

Key skill Requirements

• Minimum 4 years or above with the relevant experience
• Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.
• Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)
• Experience Job scheduling tools like Control-M
• Good to have experience in Change Control Management tools & Visio
• Have experience on all stages of Software Development Life Cycle (SDLC)
• Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Responsibilties

• Works with Sales team to deliver pre-sales product and technical support - engaging with customers, clarification meetings, supporting 3rd party events.
• Uncovers customer value drivers and communicates company's value proposition
• Supports the Senior Manager to formulate & execute Marketing and Business Development plan for Building Automation Solutions in both Singapore and Malaysia market.
• Liaise with various departments in Headquarter in Japanese language to report the latest trends and requirements in Singapore and Malaysia market.
• Discovers new business opportunities and develops Account Strategy and Action Plan
• Identifies and influences customer’s decision makers and buying decision criteria.
• Identifies industry trends, collects, and assesses competitive and market intelligence.
• Design BMS system architecture, HVAC control system and optimization program tailored to each project requirement.
• Regularly contact with Japanese and non-Japanese customers in Singapore & Malaysia to exchange information.

Requirements

• Bachelor's degree preferred;
• Minimum 5 years of experience in BMS and Automation industry
• Well versed in specification and selection of Yamatake and Azbil building automation system and product, not limited to system and controller but including field devices like sensors, control valves
• Strong communication presentation skills with the ability to present technical information to non-technical stakeholders.
• Proficiency in Japanese Language both verbal and written is a must

Job Description

Technical Property Management:

• Oversee the technical aspects of property management, including building systems, infrastructure, and maintenance protocols.

Maintenance Planning and Execution:

• Collaborate with property managers to develop and implement preventive maintenance plans, ensuring that building systems, equipment, and infrastructure are functioning optimally.

Energy Efficiency:

• Identify opportunities to optimize energy usage in buildings and implement sustainable solutions to drive energy efficiency and cost savings.
• Stay updated on energy regulations and rebates to maximize efficiency and compliance.

Vendor Management:

• Engage and manage relationships with service providers, contractors, and suppliers for technical maintenance and repairs.
• Ensure timely completion of tasks and adherence to quality standards.

Technical Assessments and Audits:

• Conduct regular inspections and assessments of properties to identify maintenance needs, potential risks, and compliance with technical standards and regulations.
• Develop action plans to address identified issues.

Budgeting and Cost Management:

• Assist in the preparation and management of the technical budget, monitoring expenses, and optimizing costs while maintaining quality standards.

Technology Integration:

• Evaluate and implement emerging technologies and systems to enhance property operations, such as building automation, security systems, IoT devices, and energy management software.

Compliance and Regulations:

• Stay updated on local building codes, safety regulations, and environmental requirements.
• Ensure properties comply with relevant standards and implement necessary remedial actions.

Communication and Coordination:

• Collaborate with property management teams, tenants, and other stakeholders to address technical issues, provide updates on maintenance projects, and ensure timely resolution of concerns.

Documentation and Reporting:

• Maintain accurate and up-to-date records of property maintenance activities, contracts, service agreements, and technical documentation.
• Prepare reports on building performance, maintenance activities, and expense tracking.

Requirements:

• Min Diploma holder with at least 3 years of experience in hands on of Facilities maintenance.
• Team player

Job Description

We are looking for an experienced Technical Architect with expertise in OutSystems to design, implement, and maintain technical architecture for enterprise-grade applications. This role focuses on ensuring stability, scalability, and adherence to best practices, while collaborating closely with the Project Manager and Solution Architect to deliver robust solutions tailored to business needs.

Key Responsibilities:

1. Design and oversee OutSystems technical architecture, ensuring alignment with project goals and standards.
2. Implement OutSystems installations in on-premise and cloud environments for optimal performance.
3. Lead at least one platform version upgrade, ensuring smooth transitions with minimal disruption.
4. Collaborate with the Project Manager and Solution Architect to align technical and design decisions.
5. Mentor junior team members and foster a culture of knowledge sharing and best practices.
6. Translate business requirements into actionable technical specifications.

Requirements:

• Experience: 5+ years with OutSystems, focusing on technical architecture and system design.
• Skills: Proficiency in on-premise and cloud installations, OutSystems LifeTime, and platform upgrades.
• Preferred: OutSystems certifications and experience in enterprise-scale projects.
• Bonus: Knowledge of security, DevOps, and compliance standards.

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

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• Support process by managing transactions as per required quality standards
  Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  Update own availability in the RAVE system to ensure productivity of the process
  Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  Follow standard processes and procedures to resolve all client queries
  Resolve client queries as per the SLA’s defined in the contract
  Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  Document and analyze call logs to spot most occurring trends to prevent future problems
  Maintain and update self-help documents for customers to speed up resolution time
  Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  Ensure all product information and disclosures are given to clients before and after the call/email requests
  Avoids legal challenges by complying with service agreements
  

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  Assist clients with navigating around product menus and facilitate better understanding of product features
  Troubleshoot all client queries in a user-friendly, courteous and professional manner
  Maintain logs and records of all customer queries as per the standard procedures and guidelines
  Accurately process and record all incoming call and email using the designated tracking software
  Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
  

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  Undertake product trainings to stay current with product features, changes and updates
  Enroll in product specific and any other trainings per client requirements/recommendations
  Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  Update job knowledge by participating in self learning opportunities and maintaining personal networks
  

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Job Description

• You will be responsible for the overall management and technical operations of our Bulk fleet. This includes overseeing the daily operations of maintenance and repair, budgeting, survey schedules, onboard general assessment of vessels, inspections and docking, etc.

• Ensure the assigned vessels are technically operational or otherwise managed accordingly to the management agreement requirement.

• Liase with customers on technical and operational matters including vessel performance, etc

• Attend to vessel dry docking, repairs and survey when required and determine repair specifications for dry docking and maintenance.

• Provide and compile documented reports upon completion of dry docking, including summaries of works performed, operational budgets, and actual expenditures.

• Identify and source for technical and operational supplies required for the vessels and ensure the rates are most economical.

• Ensure that all copies of statutory, solas and equipment certificates (life rafts, compasses, etc) are properly maintained and documented

• Provide technical assistance and advice to ships both at home port and overseas.

• Perform evaluation for dry-docking, repair quotes and selection of shipyards for repair works, ship maintenance etc

• Perform monthly review of logs processes and attend to vessel inspections

• Monitor technical status of vessel with relation to class cert and survey

• Supervise contractors’ repair/maintenance of vessels

• Perform budgeting and cost control measures on ship spares and docking requirements

• Perform technical compliance audits and investigation on defects/failures on a regular scheduled basis to ensure conformance

• Work closely with the HSE Management team to ensure smooth and successful implementation of QHSE system and policies for the Division.

• Perform systematic review of recommended codes, guidelines and standards and ensure compliance with Quality & Safety Management standards

• Ensure and maintain vessels’ zero loss time accident record and to report all vessel incidents, Near Misses to prevent and eliminate potential incidents.

• Undertake any other Technical related assignments as and when required.

Requirements:

• Min Diploma in Mechanical Engineering with 2 years as Technical Superintendent looking after Bulk Carriers.
• Possess relevant sea-going work experience as Chief Engineer/Marine Engineer with minimum class 2 certification or equivalent with in experience in Bulk carriers with ME Engines.
• Possess good organisational and communication skills and hands-on.
• Independent and resourceful. Able to work under pressure to meet deadline
• Analytical and highly proactive in technical trouble shooting and problem solving
• Familiarity with ISM / ISPS is a must
• Able to conduct effective stand-up training for vessel crews
• Ability to travel within short notice as required
• Experience on Electronic engines by MAN B&W.
• Sailing experience on Ice class vessels preferred.
• Shore experience on managing similar vessels ( Kamsarmax / Supramax Bulk Careers) preferred

Position Summary

• Field Technical advisor on the construction of Heat Recovery Steam Generator (HRSG) supplied by Mitsubishi Heavy Industries Ltd.’s (MHI) supplier for Banyan CCP4 Combined Cycle Plant.
• To give the technical instruction and direction for the progress, schedule, and work quality of HRSG.

Job responsibility

Technical Advice

• Provide technical advice on the construction of Heat Recovery Steam Generator (HRSG)

Technical Reporting

• Provide a regular progress report to site mechanical manager and head office in Japan and Belgium

Project Management

• Site coordination meetings

Job Requirement

• More than 9 years of experience in construction of HRSGs
• Advanced knowledge of equipment installation for HRSGs
• English fluency (Upper Intermediate or above)
• Computer Skills: MS Office (Excel, Word, Access, PowerPoint, Outlook), SolidWorks, AutoCad
• Work experience at construction sites.

The Job:

• Planning, engineering, and executing maintenance of LPG Tanker and Chemical Tankers
• Monitor the performance of the vessel and crews to ensure compliance with safety regulations

Requirements:

• Ship Engineer of Class 1 COC or Class 2 COC with 2-3 years of sailing experience onboard an LPG / Chemical Vesesl.
• Working experience in a Shipyard and Ship Management Company will be an advantage
• Good knowledge of I.S.M code, Class, and Regulatory matters.
• Team player with a strong sense of responsibility, initiative, and willingness to travel

Please include the following when submitting your application via email to [email protected] :

• Detail resume with sea service record
• Earliest availability date
• Status in Singapore

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you consent to ENEOS Ocean Shipmanagement Pte Ltd collecting and using your submitted personal information to process your application.

Experience: 4 to 7 years

Responsibilities:

· Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.

· Identify market opportunities and trends in cryptocurrency risk management.

· Define product roadmaps, set priorities, and establish key performance indicators (KPIs).

· Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.

· Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.

· Develop and implement strategies to mitigate identified risks through digital solutions.

· Collaborate with engineering, design, and data teams to develop and launch risk management products.

· Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.

· Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.

· Gather and prioritize requirements from stakeholders and ensure alignment with product goals and regular updates and reports on product progress and risk metrics.

· Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.

· Stay updated on changes in regulations and adjust product strategies accordingly.

· Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.

· Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.

· Develop training materials and conduct user training sessions to ensure effective product adoption.

Required Qualifications:

· Bachelor’s degree / Masters in top tier university

· 3+ years of experience in IT/product management, with a focus on risk management or digital security products.

· Proven track record of successfully launching and products in the cryptocurrency space.

· Strong understanding of cryptocurrency markets, technologies, and risk management principles.

· Knowledge of blockchain technology and digital security trends.

Proficiency in business-level German is required to effectively communicate with German-speaking stakeholders, vendors, and counterparts

· Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Experience: 5 years to 9 years

Roles & Responsibilities:

· Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.

· Analyse and translate business needs into functional and technical specifications.

· Work closely with development teams to design and implement File conversion requirements using the mapping specifications.

· Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.

· Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.

· Make changes to ANSI x12 and EDIFACT map

· Ensure delivered solutions align with business objectives and user expectation

· Conduct workshops and presentations to gather feedback and validate requirements.

· Build and maintain strong relationships with key stakeholders to foster trust and collaboration.

· Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Mandatory Skills:

· Knowledge of ISO 20022 messaging standards.

· Knowledge of Boomi Integrations

Knowledge of APAC Payment types

Requirements

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· Minimum 5+ years of experience as a Business Analyst, preferably in the payment banking domain and Industry Standards ANSI X12, EDIFACT

· Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Handson Experience in Communication Protocols AS2, FTP, FTPS, SFTP, HTTP, FSA etc.

· Handson and minimum 5 years’ experience in EDI Software’s like Sterling Integrators, GHX, SAP, Dell Boomi.

· Good Knowledge in Prototyping Tools Axure RP 8, Balsamiq and IO Draw with Mapping Tools SI Map Editors (8.0)

· Experience with agile and waterfall project management methodologies.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Experience: 10+ years

Responsibilities

· From abstract product vision all the way to detailed functional requirements, system integration, and business processes required to support them.

· Translate the high-level product vision and initiatives into tangible, detailed requirements for developers. This can be in the form of technical documentation, systems integration documentation, API specifications, data models, architecture diagrams, process flows, or functional specifications.

· Support developers and testers by providing the first level of clarifications during development and testing.

· Define detailed user stories based on business requirements. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.

· Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders to get detailed requirements and ensure that they are met through proposed solutions.

· Create and extend existing technical documentation to describe the infrastructure, security, functions of the system.

Requirements:

· Strong API experience with hands on dev exp in Java

· Experience in Data Modelling and DB design (Oracle, MS SQL Server and Postgres )

· Ability to translate high-level requirements into detailed documentation within the organisation’s context.

· Familiarity with Visual studio and Swagger plugin to create YAML files.

· Ability to evaluate and analyse existing business processes and uncover areas for improvements.

· Ability to envision and design end to end business processes while keeping an eye on the details.

· Ability to gather critical information from meetings with various stakeholders and produce useful documentation.

· Ability to communicate and clarify requirements with developers and identify and clearly document dependencies.

· Mandatory experience in SAP BOBJ Business Intelligence reporting tools.

· Experience in: Salesforce, MS PowerApps, MySQL, MongoDB, MariaDB, Crystal Reports, Swagger, JMeter, Payment Gateways (e.g., Cybersource), Microservices, Message Brokers (e.g., RabbitMQ & Apache Kafka) and Integration Tools (e.g., SAP PO, Salesforce Data Loader, MuleSoft)

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K