Your Career

As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth operation and improvement of Palo Alto Networks SASE products, particularly Prisma Access.

Your Impact  

Here's a breakdown of what your role entails and the qualifications required:

• Escalation Management - Assume a leadership role in resolving high-priority escalations, and be the interface between Development Operations and support teams to orchestrate swift and effective resolutions
• Tool Development - Develop tools tailored specifically for the Technical Assistance Center (TAC), aimed at enhancing visibility, automating troubleshooting workflows, and alleviating the operational burden on our esteemed Engineering/DevOps cohorts
• Post-mortem Analysis - Harness the power of data-driven insights as you meticulously dissect and analyze the resolution of escalated issues, leveraging these findings to drive iterative improvements in product robustness and support workflow efficiency
• Proactive Monitoring - Anticipate and preempt potential issues through the implementation of predictive monitoring frameworks, enabling proactive interventions to mitigate risks, bolster uptime, and ensure an unparalleled level of service reliability for our valued customers
• TAC Enablement - Deliver structured training sessions to empower our TAC teams with advanced troubleshooting techniques, deep insights into product intricacies, and proficient utilization of tools, thereby enhancing their ability to swiftly and adeptly address customer inquiries and challenges

Reporting to Sustaining Manager/Director of Engineering, successful applicant will provide electrical/hardware engineering services to the global business, covering a range of power supply failure analysis and product evaluation for mass produced power supplies. The incumbent will serve as the technical advisor to build up the Asia Engineering team's competences.

• Act as a subject matter expert or working towards becoming a subject matter expert (SME) for SMPS power supplies across the Asia business.
• Engage and support strategic collaboration with R&D, Manufacturing and Quality teams. Aligns with global objectives
• Challenge where appropriate and develop best engineering practice procedures and models to improve the process
• Troubleshoot SMPS power supplies to identify root cause, and provide feedback to Quality, Manufacturing & Design teams with recommendations to drive the improvement or design changes
• Provide test plan for impact study to mitigate risk due to design changes,
• Take technical responsibility and identify technical risks within projects and drive the solution.
• Ensure all customer returns are analyzed, perform tests and experiments as needed to support or confirm customer issues
• Write & distribute failure analysis reports to internal and external customers
• Advise sales/customer on delivery schedules of customers’ issues
• Develop and supervise junior engineers and technicians

PowerUp! SG Tech Traineeship, Backend

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

About the role:

This role is a 6 months traineeship provided by foodpanda to build the next generation of engineers through classroom & On the job training provided for fundamentals of backend development using GoLang

What's on the menu:

• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it
• Working with a world-class team on developing impactful applications/features for millions of consumers.
• First-hand experience in building and operating high-scale services that serve millions of users
• Building maintainable software in large teams
• Be part of our flagship program and gain from our specially curated program for you!

What we can feed you:

• The opportunity to learn about building pragmatic software solutions to real-world problems
• The chance to work on a highly scalable and modern software application that serves millions of customers every day
• Attractive compensation, full-time staff benefits, annual leave, Tasty Thursday allowance
• Certificate of Completion by accredited training provider and foodpanda at the end of the program

foodpanda is proud to be a company that believes in diversity and representation as key to creating not only an exciting product, but also an amazing customer and employee experience. We hire people based on merit and qualifications and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you. If you have a disability or special need that requires accommodation, please let your Talent Acquisition partner know.

To all recruitment agencies: foodpanda does not accept third-party resumes. Please do not send resumes to our jobs alias, foodpanda employees, or any other organization location. foodpanda is not responsible for any fees related to unsolicited resumes.

The technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas:

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

As a team leader, you will need to resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner, provide technical support to sales and implementation team for prospective and/or new clients

You will responsible for performing reviews on the working papers, financial statements and other complex client deliverables (including quality reviews), to help shape and ensure product quality control of the CS output. Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP, Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well as externally to global clients.

You also need to develop and deliver (quarterly) Technical presentations to update CS teams on accounting and PE industry developments. Maintain in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access, Identify control weaknesses from reviews, discussions with internal audit, and recommend control procedures to reduce risk. 

Identify ways to improve efficiency and effectiveness in the group’s system and processes, Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability, also support development of new services and new business proposals through expert knowledge of internal procedures and industry practice, opportunities to work with senior management on operational and strategic projects, Manage / co-manage Technical Accountant based in Manila and work closely with Technical Team members in UK

What You Will Do

CyberArk is looking for a passionate, self-driven and energetic Solutions Engineer for Presales in Singapore. In this role, you will combine technical knowledge with sales skills and are ultimately responsible for the technical win during the sales cycle. You are responsible for actively driving and managing the technology evaluation stage of the sales process and you will be working closely with the sales and product management team to advocate for our solution. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess superior communication and interpersonal skills as you will be required to build relationships across multiple levels of the organizations. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

• Technical pre-sales
• Technical Win of opportunity
• Technical Process & Escalations
• Proactively seek out new sales opportunities by developing new and existing relationships within prospective accounts and current active customer.
• Presenting CyberArk’s technical value proposition effectively
• Responding to functional and technical elements of RFIs/RFPs
• Ensuring the success of customer proof-of-concepts (POCs) and proof-of-values (POVs)
• Creating and Designing the CyberArk Solution
• Convey requirements to Product Management teams
• Support from a technical perspective, CyberArk and partner seminars and industry trade shows
• Develop technical knowledge of CyberArk and associated technologies
• Assume the role of a mentor to other solutions engineers when appropriate
• Create training content for the SE organization when appropriate

LI-ZL1

As a Software Engineer (Frontend), you will gain hands-on experience working on frontend projects. This role offers invaluable insights into building scalable and high-performance software platforms. We are seeking talented and passionate software engineers who are proactive in learning new skills and have the drive to step out of their comfort zones, embracing innovative methods to solve complex problems. There will be many opportunities to explore new tech stacks and to work on advanced technologies. The ideal candidate will have a strong background in frontend technologies and a solid understanding of UI/UX design principles.

Responsibilities

• Design and build a dashboard that communicates security insights to clients in a concise and effective manner
• Design, construct and maintain client-facing and internal tools that are easy to use
• Collaborate with internal teams to create wireframes, prototypes, and mockups for existing product enhancements, as well as new features and products
• Collaborate with internal teams to constantly develop, monitor and optimize our products
• Conduct and participate in code and design reviews to achieve and maintain high development standards

• Minimum Bachelor's Degree in Computer Science, Software Engineering or related fields
• A thorough grasp of computer science fundamentals, including algorithms, data structures, and networking, as well as web frontend basics such as JavaScript, HTML, CSS, and browsers.
• Experience in modern web frameworks (e.g. React, Angular)
• Knowledge of established UI design principles.
• Experience with Figma for designing and prototyping user interfaces is a plus
• Familiarity with site performance tuning, concurrency handling and caching mechanisms is a plus

Your Career

As a Systems Engineer, you’ll enable sales engagements into a set of large new enterprise accounts. You will play a key role in navigating complex accounts to generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses. It is business critical to meet and exceed sales quotas by building and implementing strategic account plans targeting enterprise-wide deployments of the Palo Alto Networks Next-Generation Security Platform. 

Your Impact

• Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Architect and propose validated solutions which address the identified cybersecurity problems in each unrivaled environment
• Ensure ongoing customer happiness, support, and adoption
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

The Job:

• Monitor and manage samples for analysis
• Monitor software usage and communicate to ship to rectify non-compliance issues
• Monitoring of data required for analysis
• Prepare the dispatch circulars to vessels managed by the company
• Monitor and maintain the relevance of company publications

Requirements:

* Diploma in Marine Engineering

* Proficient in MS Office

* Working experience in a Ship Management Company will be an advantage

* Good analytical understanding would be an advantage

* Familiar with Safety, Quality, Environmental, and Health Management Systems.

* Team player with a strong sense of responsibility and initiative.

Please forward a detailed RESUME with a PHOTO to: [email protected]

Please remember to state your

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd collecting and use your personal information that you submitted to process your application for the role.

We are looking for a skilled Data Engineer with a strong background in Python, PySpark, Spark, and SQL. The ideal candidate will have experience in building and optimizing data pipelines and architectures. This role requires a collaborative professional who can work across teams to design and implement robust data solutions.

Key Responsibilities:

• Design, build, and maintain efficient, scalable, and reliable data pipelines using Python, PySpark, Spark, and SQL.
• Collaborate with data scientists, analysts, and other stakeholders to understand data needs and deliver appropriate data solutions.
• Develop and optimize ETL (Extract, Transform, Load) processes to ensure data quality and integrity.
• Implement data processing workflows for batch and real-time data integration.
• Monitor and troubleshoot data pipelines, ensuring data accuracy and availability.
• Perform data exploration and analysis to support business decisions.
• Document data processes, architectures, and workflows.

Proven 4+Years of experience as a Data Engineer or in a similar role.

Strong proficiency in Python and PySpark for data manipulation and transformation.

Hands-on experience with Apache Spark for large-scale data processing.

Advanced SQL skills for data querying, transformation, and performance tuning.

Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their data services.

Experience with data warehousing concepts and technologies (e.g., Redshift, BigQuery, Snowflake).

Knowledge of best practices for data architecture and data governance.

• To design and independent review of design submissions of major structural engineering works. 
• Undertake structural analysis, calculations and prepare design sketches and drawings indicating arrangement and design intent for a variety of transportation structures. 
• Involved in prestressed/post-tension concrete and steel structure design 
• Conduct engineering assessments and evaluations related to existing structures and/or structural alternatives and prepare technical reports documenting the results. 
• Liaise/coordinate with other disciplines/departments in preparation of reports and design packages for multi-disciplinary projects. 
• Communicate with clients, sub consultants, approving agencies, etc. for purposes of obtaining design information, presenting design alternatives, and expediting approvals 

Reporting to the Director of Engineering, successful applicant will be the subject matter expert in switching mode power supply design and solution. The incumbent will be involved in solutioning and switching mode power supply development activities such as electrical circuit design, magnetic design, prototyping, evaluation and assisting manufacturing in BETA run of the new product. 

Responsibilities

• Design new platform solution for power supply & power system products within XP standard design practice, safety guidelines and in timely manner to meet the product spec, modify existing designs, improve existing products for better performance and /or cost.
• Lead project planning to identify critical path(s) and provide direction to mitigate risk.
• To perform tests and experiments as needed to support or confirm the design with written report. For both the new product design and legacy product failure analysis
• Reviews product designs for compliance with engineering principles, company procedures, safety, and other agency requirements
• Perform product verification & validation test such as electrical performance, thermal, EMC and DVT to ensure product meet specification before delivered to internal/external customer.
• Bill of materials (BOM) creation and documentation.
• Breadboard and prototype samples making and debugging.
• Provide technical support to factory on design related issue.
• Provide coaching and guidance to engineers and technicians in evaluation and design.
• There will be some travelling required in conjunction with customer and manufacturing support as well as outside training.
• Provides technical direction to the team.

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Preparing work schedules in collaboration with the project manager.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

• Remuneration: Up to $5800 + Fixed Allowances $280
• Rewards: Enjoy AWS and Variable Bonus
• Location: Jurong Island, Transport Provided at Designated Point
• Company: MNC Chemical Manufacturing Industry

Role Overview:

Our client is seeking a dynamic individual to lead the mechanical team in overseeing inspection and maintenance activities within chemical plant. If you have a passion for ensuring operational excellence and thrive in a collaborative environment, this role is for you.

Responsibilities:

• Lead a team of mechanical supervisors and contractors in executing plant inspection and modification works promptly and safely.
• Manage the plant painting program to uphold facility integrity.
• Coordinate with various stakeholders to ensure seamless execution of plant modification works while prioritizing safety and facility integrity.
• Conduct training sessions to enhance the skill and competency levels of staff and contractors.
• Implement management systems aligned with ISO standards, ensuring adherence to quality and environmental regulations.
• Maintain meticulous documentation and filing of inspection records using our Data Management System.

Requirements:

• Bachelor's degree in Mechanical Engineering or Material Engineering.
• Minimum of 2 years' experience in fixed equipment and piping inspection within the chemical, petrochemical, or oil and gas industry.
• Proficiency in corrosion under insulation (CUI) or coating inspection preferred.
• API certification is advantageous.
• Strong analytical and problem-solving skills.
• Excellent communication abilities with cross-functional teams and contractors, fostering a spirit of collaboration and teamwork.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Job Description

As a Senior/ Infrastructure Engineer, you will assume the responsibility of conceptualising and crafting cloud and infrastructure solutions, ensuring seamless integration into diverse on-premise or SaaS environments. Leveraging comprehensive expertise across vertical and horizontal technologies, your focus will be on refining, fortifying, and providing solutions to our clients. This entails overseeing the holistic technical design, encompassing infrastructure elements, integration, connectivity, and hosting.

Roles and Responsibilities

• Managing the project lifecycle of infrastructure setup and implementation for our clients.

• Designing and implementing infrastructure solutions, incorporating multi/hybrid cloud design principles.

• Continuously researching and evaluating new solutions and technologies, integrating insights and recommendations into the development process.

• Demonstrating expertise in the products and solutions of major Cloud Service Providers.

• Specialising in best practices for the design, operations, and support of private/public/hybrid cloud infrastructure, covering Network, Storage, Compute, and Security.

• Identifying potential and emerging technologies with relevance to innovation for the company.

Qualifications and Requirements

• Diploma/Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.

• A minimum of 4 years experience in the design, implementation, and consulting of private/public/hybrid cloud infrastructure solutions.

• Hands-on experience and robust technical skills with a proven track record in IT infrastructure and/or emerging IT technologies engineering, specifically in Platform, Storage, Virtualisation, and Cloud infrastructure.

• Strong working knowledge and the ability to apply architecture concepts, frameworks, and methodologies to projects.

• Experience in business and technical analysis, architecture design, and project

• Possession of PMP and ITIL certifications is considered an added advantage.

• Remuneration: Up to $5800 + Fixed Allowances $280
• Rewards: Enjoy AWS and Variable Bonus
• Work Location: Jurong Island, Company Transport Provided at Designated Point
• Company: MNC Chemical Manufacturing Industry

Responsibilities: 

• Lead a team of mechanical supervisors and contractors in performing plant maintenance, modification, and construction activities to ensure timely and safe execution with good maintenance practices.
• Coordinate with plant operators and other maintenance groups to execute maintenance and modification works without compromising safety and facility integrity.
• Conduct mechanical studies and modifications of plant facilities according to technical specifications and business requirements.
• Perform technical investigations on equipment troubles, evaluate findings, and recommend effective countermeasures to prevent recurrences.
• Arrange training for staff and contractors to enhance their skill and competency levels.
• Respond to plant emergency calls and resolve mechanical issues within tight schedules.
• Implement management systems based on ISO 9001, ISO 14001, ISO 450001, and SS651 standards.

Requirements:

• Possess a Degree in Mechanical Engineering.
• Minimum 2 years of relevant work experience in mechanical facility maintenance in the oil, petrochemicals, or power industry.
• Hands-on experience in troubleshooting and repairing Rotating Equipment such as heat exchangers, pressure vessels, agitators, pumps, compressors, and blowers.
• Proficiency in Microsoft Office applications, with basic knowledge of SAP applications being advantageous.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Preparing work schedules in collaboration with the project manager.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

The Facade Engineer forms part of the engineering team within the global structure of the company and assumes general responsibilities that pro-actively contribute to the growth of Façade/Structural engineering capabilities and all other disciplines across the globe. 

This includes responsibility for all design, engineering, documentation, administration and compliance with project constraints undertaken for Façade and all other disciplines. You will also need to fulfill legal responsibilities commensurate with your position.

The following is an overview of responsibilities and performance standards required of the Façade Engineer (including Façade Access and Maintenance):

• Major Function
• Project Operation / Management
• Customer / Client Service
• Technical Quality Control
• Mentoring, Training and Personal Growth

Major Function

Duties include but not limited to:

• Provide detailed engineering computations and analysis as required for report submissions
• Provide façade and façade access & maintenance engineering design and buildability consultancy, including material knowledge and installation techniques
• Provide design sketches and reports required for schematic, design development and constructions phases of projects
• Coordinate with client consultants such as architects, structural, ESD and acoustic engineers in other practices to determine best façade design outcomes
• Attend meetings with Clients and Architects to discuss Project and Design details and contribute to discussions/design process
• Review shop drawings and calculations from contractors
• Attend site/factory/mock-up test inspections and produce detailed reports
• Provide regular updates of Project progress to supervisor
• Assist in reviewing tender returns and make recommendations
• Carry out research on potential facade materials and share knowledge/update technical library
• Keep up to date with engineering software new to the market that will help develop our business
• Evaluate opportunities for improved efficiencies and effectiveness in consultation with management including identifying, developing and implementing standards, systems, tools and processes to support continuous improvement within the business
• Take an active interest in the other disciplines (Lighting, Acoustics, Building Physics, Logistics etc..) in order to further develop your specialist skills

Project Operation / Management

You shall be responsible for efficient and profitable completion of all projects and tasks under your control whilst maintaining excellent technical standards and client satisfaction.

Detailed responsibilities and/or targets include:

• Cost planning and output required to meet project budgets
• Managing clients to secure work, marketing and fee proposals
• Allocation and management of time to suit programs and project budgets
• Ensure projects are completed on-time and without cost overrun
• Ensure high technical standing on the project such that client complaints do not arise

Customer / Client Service

You shall continually strengthen client loyalty and gain repeat business by providing high quality service and creative (‘Leading Edge’) solutions to clients by way of:

• Communicate with clients to establish their needs and maintain a dialogue throughout the project
• Maintain an exceptional favourable record in client response to timeliness and quality of work provided
• Continually aim for repeat business from all clients in contact with Inhabit

Technical Quality Control

You shall assume full responsibility for work quality undertaken and a senior Peer Review/Checking Role on projects, including:

• Identification of technically complex projects and problems that require high level input
• Provision of concept design, peer review and checking services on international projects to assist in maintaining high standards
• Taking necessary action to prevent the occurrence of design documentation and/or quality system non-conformity
• Ensure all project documentation is maintained to a level as required by Inhabits’ Quality Manager and QA system
• Endorse and facilitate the quality management system (QMS) and the Business’s commitment to quality

Mentoring, Training and Personal Growth

• Be responsible for assisting in the professional and technical development of junior staff and assisting in the technical development of Inhabit
• Grow and develop in professionalism and job effectiveness through reading Inhabits’ technical notes and contributing to the development and improvement of the technical notes on an active basis
• Participate in educational programs and skill-based training as required
• Coordinate, participate and actively contribute to design workshops, where facade solutions are explored and determined.  Workshops may be with architects, suppliers and fellow professionals and with the facade industry
• Ensure that personal goals are set and targeted for personal development

• Perm with AWS and Bonus
• Comfortable to work at Tuas and shift work (10am to 10pm / 10pm to 10am)
• Must have existing Registered Class 2 Steam Engineer certification with MOM.
• Proficient in FMEA, HAZAOP, and Job Hazard Analysis methodologies

Job Description

• Ensure smooth and safe facility operations, focusing on steam system and auxiliaries.
• Monitor plant status through control systems, including BMS and distributed control systems.
• Conduct regular inspections to maintain safe operating conditions.
• Lead boiler and plant operators in compliance with treatment processes and emission limits.
• Identify optimization opportunities and support implementation of approved tasks.
• Develop and implement Standard Operating Procedures for plant operations and maintenance.
• Analyze and report on steam operations data and plant performance regularly.
• Respond to plant upsets and equipment malfunctions swiftly.
• Conduct routine equipment inspections and testing for safety and efficiency.
• Maintain accurate maintenance logs in CMMS for equipment safety.
• Monitor facilities for hazards and ensure compliance with safety regulations.
• Collaborate with management to enhance process efficiency and reduce costs.
• Ensure Workplace Health and Safety Act compliance.
• Fulfill additional duties assigned by the site manager.

• Holds a Class 2 Steam Engineer registration with MOM.

• Proficient in FMEA, HAZAOP, and Job Hazard Analysis methodologies.
• Possess strong interpersonal, management, and decision-making skills.
• Demonstrate innovative thinking and effective problem-solving abilities.
• Registered First-Aider Certification is advantageous.
• Exhibit a strong safety mindset and adherence to Workplace Safety and Health (WSH) practices.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Transport + Shift Allowance
• Medical & Insurance Coverage

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

• Develop a fast and efficient JavaScript module to collect data points from user browsers.
• Develop an automated testing suite of the module on multiple browsers on multiple platforms.
• Setup and test the module against malicious tools and the latest anti-fingerprinting technologies.
• Research on the latest browser anti-fingerprinting technologies and as well as the latest browser technologies.

• Minimum Bachelor's Degree in Computer Science, with a strong knowledge of Web Security and Networks
• Experience in JavaScript language is a must
• Passionate and curious about web security and private browsing technologies
• Strong analytical, interpersonal, communication, and presentation skills

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

Team Summary:

The Client Services Team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

What a Senior Software Test Engineer does at Visa:

This is an individual contributor role responsible for identifying and resolving issues of simple to moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration and environmental build functions.

In this role, you are expected to:

• Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software.
• Design, create, execute and report on functional tests against multiple applications.
• Research, create and evaluate technical solution alternatives for the business needs.
• Follow standards in development and testing to ensure compliance with Audit Requirements.
• Follow Quality Control processes according to the Industry Standard practices.
• Actively look for opportunities to enhance standards and improve process efficiency.
• Identify and document software defects in a clear manner and retest using corrected code to resolve the issue in a timely manner.
• Identify and troubleshoot system issues working with development as required.
• Design, document and track test cases in tracking system.
• Identify opportunities for process improvements and efficiencies.
• Work with business representatives, IT Management, IT development, support teams and vendors to ensure on time, on budget, and quality delivery of testing deliverables.
• Coordinate and collaborate with a globally distributed team.
• Support clients in the CEMEA region hence the usual working hours are from 11am-8pm, Singapore time.

Why this is important to Visa

The successful candidate will be part of a global team to design and develop test designs and cases for the Global Client Testing Organization. The individual will perform functional and automation testing for Visa Processing Services applications and will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and make decisions with staff members of Global Client Testing, Product Management, Project Management, Client Implementations and Development.

Projects you will be a part of:

As part of the team, you will get an opportunity to work on strategically important projects for Visa and our Clients.

• Support client testing requirements
• Participate in internal projects e.g. self-testing tools and technical specifications providing insights on country-specific user requirements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week - Tuesdays, Wednesdays and Thursdays.

• To superintend all technical and safety matters concerning Company vessels and to implement the technical and safety policies of the Company on these vessels.
• Carrying out repair maintenance and servicing of vessels to the instructions of the Technical Manager.
• Carrying out the negotiations with Class Surveyors relative to the surveys on board vessels, and reporting to the Technical Manager.
• Advising the Master and Chief Engineer of planned maintenance and maintenance work to be carried out by the ship’s staff and arranging this.
• Examining vessel’s machinery spaces with reference to cleanliness and the progress of maintenance by the ship’s staff.
• Carrying out damage surveys on vessels and completion of necessary costing, reports accounts, abstracts, etc.
• Proceeding to ports as may be necessary, on the instruction of the Technical Manager, for the purpose of supervising repairs and restoration of the Company’s vessels and equipment.
• Preparation of additional proposal for new regulations fulfilment if necessary with the approval of Regulatory Authority or Recognised Organization.
• Ensure ship is able to fulfil the regulations as above.
• Liaison officer and trainer for Cadet officer from Singapore Polytechnic
• When visiting a vessel of carrying out a dry-docking, he will be responsible for dealing with:

1. All technical matters locally.
2. All matters connected with the repairs, servicing and sailing of the vessel and their programming for prompt dispatch.
3. Ensuring that all his service instructions are speedily dispatched from the ship to the relevant office department or agents.
4. Carrying out a complete general inspection of the vessel and reporting to the Technical Manager on return.
5. The maintenance of safety equipment to legislative requirements and Company standards onboard vessels.
6. Submitting for approval and thereafter monitoring budgets for his area of expenditure responsibility and reporting variances.
7. Reporting relevant information to the Technical Manager regarding sea-going personnel

Industry: Chemicals

Function: Maintenance

• Leadership: Lead and manage a team of mechanical supervisors and contractors to ensure efficient execution of plant maintenance, modification, and construction activities. Foster a culture of safety, quality, and productivity within the team.
• Coordination: Collaborate closely with plant operators and other maintenance groups to schedule and execute maintenance and modification works, prioritizing safety and minimizing disruption to plant operations.
• Technical Expertise: Conduct mechanical studies and analyses to optimize plant facilities according to technical specifications and business requirements. Identify opportunities for improvement and implement effective solutions.
• Troubleshooting: Perform in-depth technical investigations on equipment issues, evaluate findings, and develop actionable recommendations to prevent recurrence and improve reliability.
• Training and Development: Develop and deliver training programs for staff and contractors to enhance their skills and competencies, ensuring they are equipped to perform their roles effectively and safely.
• Emergency Response: Respond promptly to plant emergency calls and troubleshoot mechanical issues within tight timelines, demonstrating quick thinking and effective problem-solving abilities.
• Compliance: Implement and maintain management systems in accordance with ISO 9001, ISO 14001, ISO 45001, and SS651 standards, ensuring adherence to regulatory requirements and best practices in maintenance management.

• Degree in Mechanical Engineering with at least 2 years’ relevant experience in mechanical facilities maintenance in oil/ petrochemical/ power industry
• Hands on experience in performing troubleshooting and repair work of static equipment and rotating equipment (e.g. heat exchangers, pressure vessels, agitators, pumps, compressors, and blowers)
• Ability to communicate effectively with staff across different functions and contractors, fostering a collaborative environment conducive to teamwork and knowledge sharing
• Proficient in Microsoft Office applications
• Basic knowledge of SAP applications is advantageous