JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

Job Description:

• Responsible for the design and implementation of our CI/CD toolsuite
• Maintenance of the CI/CD toolsuite and patching schedule
• Work closely with the software engineers to automate their deployments and improve productivity
• Work closely with the enterprise architects and IT security team to ensure compliance to their requirements
• Troubleshooting of deployment errors, perform root cause analysis and implement corrective actions

Requirements:

• At least 3 years of working experience working as a DevOps Engineer or similar software engineering role
• Experience working with at least one of the CI/CD tools such as Jenkins, Octopus, ArgoCD
• Experience in setting up and managing kafka based applications is a must
• Knowledege of setting up and managing observability tools
• Implementing code quality pipeline and frameworks
• Good understanding of CI/CD best practices (environmental variable replacement strategies etc)
• Good understanding of containerization tools (Docker) and usage of image repositories
• Knowledge of container orchestration tools will be a bonus (Kubernetes)

Job Descriptions

• Carry out daily site supervision, coordination, and quality assurance of on-site
• Supervise and Coordinate day-to-day site works, including sub-contract works, safety, and quality control.
• To perform the engineer’s role on method statement, implement cost & time efficiency on the operation, and supervise site works compliances and inspection requirement
• Keep track of variation and claims of contract and cost impact
• Checking plans, drawings, and quantities for accuracy of calculation
• Take reasonable practical measures to eliminate any foreseeable risk to any person who is at the workplace
• Liaise with the consultant and carry out a site inspection
• Attend meeting with clients or sub-contractors on work progression and prepare meeting progression report

Job Requirements

• Posses RE Cert

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Summary

Lead, manage, and execute strategic Mobility and Connected services projects throughout the entire development lifecycle (planning, design, testing, and operations). Handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

Job Description

• Lead and manage planning, development, execution and maintenance of multiple critical project, including, but not limited to, strategic initiatives, business development, services/solutions Development, and other projects deemed necessary by TMAP

• Create plan for all projects, define work breakdown structure (WBS), deliverables, roles and responsibilities, timelines, budget plan and risk mitigation plan

• Manage projects and handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

• Collaborate with stakeholders to extract business requirements, define system functional requirements and translate them into technical requirements for development

• Oversee along development lifecycle for both in-house development and contract-based development to ensure solutions system is design, implement and testing according to technical standard and best practice.

• Lead implementation activities and provide technical support and appropriate correction action for post implementation to ensure smooth business operations

• Supports Global/regional technical solutions rollout to SEA region

• Work closely with Business Team team to create business strategic and product and technical roadmap for future business.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.

• Continuous improve working process, development efficiency and resource capability.

• Support other strategic initiatives projects as assigned by Management

Job Requirement

• Degree in Computer Science, IT, Engineering or a related discipline.

• Minimum 8 years of relevant experiences

• Must have at least 3 years of experience in project management with proven track records of completing large scale IT projects.

• Must have at least 3 years of IT/Technical Solution System Development Experience with strong knowledge in SDLC.

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Proven success in leading product discovery (product vision, user needs, business objectives, technology feasibility, UI and UX design)

• Good business acumen with excellent analytical skills and ability to translate business functionality and opportunities into technical solutions

• Expertise in IOT/connectivity device, front-end, back-end systems design and application API

• Good initiator with strong multi-task and time management skill

• Strong communication ability (both written and spoken) and interpersonal skills with the ability to communicate with all level of stakeholders across functions to drive and facilitate requirement study

• Meticulous, self-motivated, team-work spirit and able to work under pressure

• A team player with leadership quality, high sense of accountability, urgency, and drive

• Ability to adopt a “think global, act local” approach

• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Ability to travel to SEA Region

• Ability to deal with ambiguity and work in a dynamic, multicultural, and result-oriented environment

• Able to work in a fast pace environment and willing to work overtime when required

Must have/Good to have

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Experience in MaaS, Smart solutions and IoT Project

• Experience of AWS Cloud including project delivery

• Prototyping & wireflaming using open source tools (e.g. Figma, Sketch,etc)

• Technical knowledge for programming language e.g. Python, .NET or Java

Job Description:

• Involve in the project or maintenance services related to General Security Systems, Alarms Systems, CCTV Systems, Access control systems and Server & Network infrastructure whenever required
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup
• Troubleshoot problems encountered on site
• Develop implementation plan, migration plan and acceptance test plan for the project.
• Conduct acceptance tests with users and address the testing findings/issues
• Work closely with Project/Maintenance Managers in planning the implementation tasks
• Maintain an accurate and consistent set of work instructions service delivery processes.
• Develop As-built documentation for the handover Job
• OT allowance and a company vehicle will be provided

Job Requirements:

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic/Information Technology) or equivalent
• Minimum 2 years experience in the Operational Technology/Information Technology industry
• Knowledge of networking and IP/TCP protocol
• In-depth knowledge in CCTV, Access Control and System Servers etc.
• Hands-on experience in security-related tasks such as OS tightening, patching and updating, virus scanning will be an added advantage.
• IT Certification in Windows system & storage, network, database, virtualization and cloud technologies will be an added advantage
• Good communication skills and a positive working attitude.
• Candidate must possess a Class 3 driving license

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Email: [email protected]

JD and qualifications below:

RESPONSIBILITIES:

• Provide world class technical support to our customers (engineer to engineer)

• Build technical relationships with our customer’s engineering teams.

• Engage customers early in design stage to achieve design win.

• Understand customers technical requirements and create concepts to solve customer’s interconnect challenges.

• Differentiate our products and services above our competitors.

• Provide design guidance to customers on innovative interconnect applications against their design requirements.

• Understand our customers technical roadmaps to co-work with various business unit development activities to customer needs.

• Some travel will be required to meet with customers within different S.E.A region.

QUALIFICATIONS:

• Bachelor’s Degree in Mechanical or Electrical/Electronic Engineering

• 3-5 years of experience in connectors application or system level interconnect requirement.

• Knowledge of power supplies, BBUs, server/GPU, storage, networking and Data Center rack level solutions is desirable.

• General knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.)

• Highly proactive, innovative, enthusiastic, passionate, with strong problem solving, and analytical thinking skills and team player.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

• Perm
• Must have at least 5 years of network experience and CISCO Call Manager
• Experience providing L1/L2 network support to internal stakeholders, locally and globally.

This position will provide network support which includes being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Responsibilities:

• Managing private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control, and reporting to various stakeholders.
• Coordinating internal stakholders and vendors to maintain stable system operation.
• Review document / deliverables submit from vendors.
• Propose enhancement projects and new product for the company to improve the infrastructure’s stability and efficiency.
• Strictly Comply with policy and procedures including in-house System Development Rules.
• May require managing projects related to application software.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 5 year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.
• Experienced in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.
• Coordination skills to handle various parties, such as both local and international clients, vendors, and stakeholders.
• Experienced network administration.
• Proficient stakeholders management

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

RESPONSIBILITIES

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented

2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.

3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.

4. Provide Technical assistance and advice to ships.

5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.

6. Assist in investigations of all insurance related matter.

7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.

8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,

9. Flag and Port Requirements and maintain vessels within budgets.

10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times

11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs

12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel

13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time

14. Ensure fleet vessels performance is within charter party requirements and Company goals.

15. Undertake technical related assignments and projects as and when required

16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on (Tanker - Bulk / Oil / Crude / Chemical / LNG / LPG ) or Dry Vessels ( Bulk Careers / Containers).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Tanker Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably not have changed companies during last 5 years.
6. Previous working experience of at least 1 year handling Foreign Going vessels as Technical Superintendent.

Summary: As a Senior Technical Superintendent, you are responsible for the efficient operation of the ships assigned. You are a member of the Ship Management Team and you will operate in accordance to the Company procedures and best ship management practices, whilst giving absolute regard to safety of life at sea and protection of the environment always. You are responsible for ensuring health and safety is adhered to at all times.

Reports to: Fleet Manager

Role and Responsibilities:

• Manage regular reports from vessels assigned to him/her and file them in a structured manner.
• Review and follow up on routine reports from the vessel.
• Carry out regular data analysis of costs, PMS and other KPI factors in order to ascertain health of the ship as far as ship management is concerned.
• Maintain structure and quality of data fed into Ship manager system by crew onboard the vessels (GL system).
• Formulate a dynamic work plan and action list with the vessel's command, to ensure that the vessel is maintained in accordance with the Owner's policy and to receive regular reports as to its progress.
• Visit the vessels as required and report on general condition, repairs and maintenance, crew performance, safety, environmental protection, and any actions required. Discuss with Ship's Command the work plan, running costs, spares and stores and other issues of concern and reporting on same,
• Prepare technical specs for dockings etc.
• Pre-purchase inspections in Asia region.
• Assist in carrying out technical analysis for new purchases.
• Undertake any other Technical related assignments as and when required assigned by Managing Director, Fleet Management / Senior Fleet Manager.

Key performance Indicators:

• On time work delivery
• Accurate and on time internal and external communication
• Customer satisfaction
• Good internal working relationships

Requirements:

Education & Knowledge

• Recognised marine engineering or naval architecture qualification either at sea or educational establishment
• Good understanding of shore-based activities and implications surrounding the role (application/interview)
• Able to administer technical and budgetary requirements
• Competent using Microsoft office and other computer software

Working Experience

• Min 10 years of experience in similar capacity on container vessels (a mix of containers and tankers will be considered).
• Prior experience as Chief Engineer with minimum sailing experience preferably on container vessels. Otherwise, sailing experience on cargo ships (container/bulk carrier/tanker) is required.
• Prior experience in dry-docking.
• Candidate should have good knowledge of PMS and SMS system.
• Candidate with LNG/LPG/Dual Fuel experience will have added advantage.

Personal characteristics

• Possess good attitude and is self-motivated
• Able to work under pressure with tight deadlines
• Good interpersonal and communication skills
• Cooperative and is a team player
• Flexible and adaptable to changes with a positive attitude

Job Description:

• Drafting and modelling using AutoCAD and BIM Revit software

• Support the team in required design & drawings

• Prepares, update and modifies M&E services drawings.

• Prepares 2D and 3D system and site drawings according to requirements

• Preparation and submission of shop drawings

• Ensure correct & accurate drawing details before submission

• Diagrams update as and when required

• Site inspections. Coordination of works and liaison with PM, client (when needed) and third parties.

• System Design, Set-to-work, testing and commissioning

• Preparation and submission of system and site documents.

Requirements:

• Background experience in BIM Revit software & AutoCAD is a must.

• Knowledge in PA Systems, Fireman Intercom and CATV Systems will be an advantage.

Interested candidates, please forward a detailed resume and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Daniel Lee / EA Personnel No: R1989151

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
  

Qualifications

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Job scopes:

• Support in all phases of the software development project life cycle, includes customer engagement, requirement gathering, planning and analysis, design, develop code, test business software applications, project implementation and maintenance.
• Assist in engaging client to understand business requirement involving design thinking approach
• Assist in defining requirements and designing applications to meet business process and application requirements.
• Assist in defining and reviewing requirements and use cases for the application.
• Assist in estimating efforts and prepare quotation based on client requirements
• Design the application to meet the business process design and application requirements.
• Configure, build, and test the application or technical architecture components.
• Participate in transitioning the designs to the developers, code reviews and transitions of the application or technical architecture components to the testers.
• Fix any defects and performance problems discovered during testing
• Create technical and functional/end-user operational documentation for the software or system
• Attend training as required to upskill and maintain currency of expertise.

Job Qualifications:

• Bachelor’s degree in IT, Computer Science or any equivalent
• At least 3+ yrs experience of design, develop, deploy field service/workforce management system such as Verisae Viryanaet G4 / VxField Accurent
• Must have Utilities domain knowledge
• Software Development experience in software design, architecture, development, integration, testing and support.
• Willingness to work in Vibrant Consulting Environment
• Able to communicate fluently both verbal and written and interacts effectively with client

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure projects are on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Lead a team of engineers to execute projects and support presales engagement.

Qualifications:

• Diploma or Degree in IT, Computer Science, Info security or equivalent
• Must have at least 3-5 years of mid-size network projects deployment and project management experienceExperience in designing, managing and implementing networks and system architecture of multi-vendor infrastructure which includes:

1. LAN L2/L3 switches, Firewall, Cisco Aironet, Meraki, Aruba, HP, Ruckus or equivalent Wireless vendors’ product
2. ClearPass, Cisco ISE or other NAC Solutions
3. DNS, DHCP, LDAP, RADIUS & AAA servers
4. Window/Linux/UNIX OS environments
5. NMS, Patch management, SIEM
6. Cybersecurity applications including DLP, Endpoint security, Antivirus, HSM, KMS, etc…

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• Monday - Friday: 8.15am - 5.45pm
• Location: Woodlands
• Having own transport is preferred

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Assist Project Manager in managing and monitoring day-to-day projects operation
• Ensure proper taking over of in-coming projects from sales department
• Proper preparation (Cost Sheets, Cost-estimates etc) and documentation of individual project upon received work orders
• Manage multiple projects independently and to be familiar with system integration works
• Liaise with Clients, Contractors and Consultants from design stage, project
• Attend to all project related queries and to check drawings to resolve discrepancies during design stage
• Responsible for stakeholder's management which includes attending meetings, coordination discussion, shop drawing preparation, documentation submission and supervision works.
• Ensure proper planning & control of all project/order assigned with approved project schedule updated with events changes
• Preparation of Progressive Claim and other claim related documents to ensure smooth payment transaction between company and all other clients
• To coordinate and establish good relationship with all current and future suppliers for smooth project execution
• Other ad-hoc duties as assigned

Requirements:

• Diploma and/or Degree in Mechanical Engineering or other Engineering discipline, project management, or equivalent
• Minimum 2 years of working experience
• Knowledge in Waste Management and Pneumatic Waste Conveyance System will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Develop batch & streaming ETL pipelines for large game datasets
• Work closely with various business stakeholders and data platform team for requirement gathering and process collaboration

Qualifications:

• Degree in Computer Science or related technical field
• Good understanding of Linux, Python and databases
• Good understanding of mobile/PC games is a plus
• Basic knowledge in DevOps

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy