As a KNX Control Systems Engineer you will perform both offsite and onsite implementation of various control systems, including but not limited to KNX. Working as part the technical team, you will assist with design, implementation and support as required.

You will work closely with customers and other professionals to achieve the desired results. There are excellent opportunities for career progression in the long term, and training on control technology, whilst working on unique and exciting projects

Key details

• Evaluates electrical systems, products, components, and applications by designing and conducting research programs; applying knowledge of electricity and materials.
• Installation & commissioning of KNX and various other integrated systems
• Prepare bills of materials
• Mixture of office & on-site works
• Coordination work with owner, sub contractors and vendors.
• Install, start-up, perform testing and commissioning of electrical control panels at work and site.
  Provide Electrical and Control Panel layout drawings
• Perform T&C and training to customers and co-workers.
• Offsite testing where possible simplify onsite implementation
• Complete timesheets or service ticket details as required
• Onsite implementation and commissioning of systems
• Design assistance to the sales department
• Installation & commissioning for the projects department
• Remote & on-site support for the service department

Job Description

• Responsible for the full spectrum of M’s Bridge functions, including the set-up, commissioning, troubleshooting and generation of reports
• Provide technical advice and guide team members for commissioning of M’s Bridge systems
• Perform data collection and analysis
• Perform software troubleshooting and liase with relevant stakeholders to resolve technical issues
• Liase with factory and other departments to resolve issues where necessary
• Perform Escalator / Lift / Group control software configuration including uploads/downloads & traffic studies using Windows & legacy software (eg. MS-DOS).
• Perform PC Hardware and software installation & troubleshooting
• Perform data collection, analysis and preparation of various reports, including but not limited to monthly/quarterly/yearly callback analysis reports
• Assist with customer presentations as and when required
• Assist in training activities
• Other duties as assigned

Job Requirement

• Candidate must possess at least a Degree in Computer Technology or Electrical/Electronics Engineering.
• Minimum 3 years of relevant working experience in similar industry
• Knowledge of legacy software like MS-DOS, PC hardware/OS troubleshooting would be an advantage
• Self-motivated and a fast learner
• Customer-oriented with good communication skills
• Able to take charge of a team or work independently when required
• Resourceful with good organizing skills

Candidates with more experience shall be considered for a senior position.

Interested applicants are invited to send your updated resume in MS Word format via APPLY NOW.

We regret that only shortlisted applicants will be notified.

About the Role

The APAC Technical Coordinator supports the Group CAD Engineering Manager by collaborating with CAD, Sales, Estimation, and Operations Teams across the region. The role involves ensuring timely and accurate creation of CAD drawing packages, providing guidance to the CAD team, managing drawing and design coordination requests, and supporting regional service deliverables to both internal and external customers.

Key Responsibilities

• Pre-Sales Support:
  • Provide technical support & coordination with sales, design, and estimation teams.
• Post-Sales Support:
  • Attend internal project handover meetings.
  • Conduct technical reviews of sales orders and associated project paperwork.
  • Collaborate with Project Coordinators to ensure sales orders reflect final system design.
  • Clarify technical scope, acceptance criteria, and identify project priorities, requirements, and deliverables.
  • Design detailed systems, including the provision of outline scope of works, device and wiring schedules, and programming sheets for small to medium-sized projects.
  • Collaborate with the CAD team to ensure project objectives are met.
  • Proactively identify technical risks that may affect timing, specifications, budgets, and project outcomes.
  • Assist in the collation of as-built drawings and O&M documentation.
  • Provide technical support throughout the project lifecycle, including internal handover to the Service team.
• Other Responsibilities:
  • Meet assigned expectations for timely completion and quality standards for all technical support activities.
  • Maintain high customer satisfaction ratings that meet company standards.
  • Maintain accurate and detailed documentation and reporting across all support functions.
  • Ensure quality of delivery through consistent communications, effective mitigation of risk, and issue resolution.
  • Drive improvement to gain productivity and improve service outcomes.
  • Take the lead by confronting and owning issues promptly and acting as necessary.
  • Maintain an in-depth knowledge of our security solutions, design requirements, and installation standards applicable to business requirements

Requirements

• At least 3 years of experience in technical and/or design support/coordination roles, with a clear understanding of the end-to-end process and what drives effective and timely completion of projects and/or support tasks (preferably in the field of electronic integrated security systems).
• Strong understanding of engineering principles, design standards, and implementation practices (preferably in the field of integrated security systems).
• Strong technical skills and knowledge of electronic integrated security solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users.
• Ability to share knowledge and information at the right time with the right people.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Effective interaction with clients to maintain confidence in AVTEL.
• A caring person with a diverse range of skills, cultures, and work environments across a wide geographic area.
• Strong organizational and project management skills - ability to plan and prioritize.
• Problem-solving and analytical skills.
• Ability to delegate wisely, giving others the opportunity to act and make decisions, develop capability, and build confidence in others.
• Creative thinker who addresses issues affecting customer, employee, and partner relationships.
• Effective decision-making skills, making timely decisions with available information.
• Ability to work under pressure and to challenging deadlines, requiring strong technical and people skills.
• Strong project management abilities.
• Acts with integrity and is trusted.
• Abides by the ethics, culture, and values of the company.
• Drives improvement; creates or re-engineer technical solutions and/or processes.
• Completes required training and development objectives within the assigned time frame.
• Ability to communicate effectively in English (verbal and written) is essential.
• Professional certifications in CAD or design engineering are preferred.
• Experience in using Bluebeam Revu or similar PDF collaboration tools is preferred.
• Good computer skills - MS Office including Word, PowerPoint, Excel, Teams, Projects, and Outlook

Responsibilities

As a team member of engineering team attached to APS Technical Office, your primary role will be to:

• Work closely with development teams to optimize the resource usage of solutions on our internal cloud
• Provide consultation to application teams & production teams on building & deploying containers & orchestrating them with Kubernetes.
• Provide subject matter expertise & assist in operations of the Kafka platform
• Conduct Studies & POCs to prepare production principles for new cloud services.
• Design, deliver and keep up to date architecture roadmaps, blueprints, standards with strong focus on adherence to group standards & production performance and stability.
• Communicate architectural directions and technical concepts to both technical and non-technical stakeholders.
• Proactively identify opportunities for process improvement, optimization, and innovation.

Technical

5+

Mandatory Skills

• Strong critical thinking attitude. Analytical and Problem-solving skills
• Excellent communication skills along with a customer/user-centric mindset
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness

Essential Technical Knowledge/Skills:

• Technical leadership and hands on experience in architecting and deploying solutions on Azure/AWS or GCP
• Experience building & deploying highly available and low latency systems as service-oriented architecture, event driven architecture using Spring Boot, Kafka
• Experience with Docker and container orchestration solutions (eg. Kubernetes) and Helm
• Understanding and using Continuous Integration (CI) systems (eg. Jenkins, Gitlab CI)
• Experience in managing high availability (eg. Keepalived, ALB, Elastic IP, DNS Load Balancer)
• Technical documentation writing skills to prepare architecture documents, proposals & guidelines
• Ability to learn and deep dive into new technology and business domains, and to troubleshoot problems in unfamiliar environments.

Nice to have Qualifications:

• Knowledge/experience with Terraform/Ansible
• Strong knowledge on API Management and Integration using APIGEE API Management platform
• Private Banking or Asset Management knowledge/experience
• Cloud architect certifications
• Kubernetes Certification
• Working knowledge of Scrum framework

Troubleshoot equipment faults.

Carry out preventive and corrective action.

Identify root cause in order to fix it first time right within a limited time.

Ensure all work processes comply with quality and safety procedures.

Report to Management timely on any unresolved issues encountered.

Ensure Preventive Maintenance Sheet is carried out and signed every month.

Communicate with customers on any operational enquiries.

Train and coach technicians on how to troubleshoot.

Responsibilities

As a team member of engineering team attached to APS Technical Office, your primary role will be to:

• Work closely with development teams to optimize the resource usage of solutions on our internal cloud
• Provide consultation to application teams & production teams on building & deploying containers & orchestrating them with Kubernetes.
• Provide subject matter expertise & assist in operations of the Kafka platform
• Conduct Studies & POCs to prepare production principles for new cloud services.
• Design, deliver and keep up to date architecture roadmaps, blueprints, standards with strong focus on adherence to group standards & production performance and stability.
• Communicate architectural directions and technical concepts to both technical and non-technical stakeholders.
• Proactively identify opportunities for process improvement, optimization, and innovation.

Technical

Qualification & Experience:

• Total 8+ years of overall IT experience.

Mandatory Skills

• Strong critical thinking attitude. Analytical and Problem-solving skills
• Excellent communication skills along with a customer/user-centric mindset
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness

Essential Technical Knowledge/Skills:

• Technical leadership and hands on experience in architecting and deploying solutions on Azure/AWS or GCP
• Experience building & deploying highly available and low latency systems as service-oriented architecture, event driven architecture using Spring Boot, Kafka
• Experience with Docker and container orchestration solutions (eg. Kubernetes) and Helm
• Understanding and using Continuous Integration (CI) systems (eg. Jenkins, Gitlab CI)
• Experience in managing high availability (eg. Keepalived, ALB, Elastic IP, DNS Load Balancer)
• Technical documentation writing skills to prepare architecture documents, proposals & guidelines
• Ability to learn and deep dive into new technology and business domains, and to troubleshoot problems in unfamiliar environments.

Nice to have Qualifications:

• Knowledge/experience with Terraform/Ansible
• Strong knowledge on API Management and Integration using APIGEE API Management platform
• Private Banking or Asset Management knowledge/experience
• Cloud architect certifications
• Kubernetes Certification
• Working knowledge of Scrum framework

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Inspect and do corrective action on the equipment

~ Preventive mantenance on all the equipment in the shop

~ Updating of preventive maintenance record (eg: checklist history card)

~ Minimize break down and down time of the equipment by problem identification

~ Installation of new equipment

~ Inspection for reliable operation

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

· Proficiency in Mandarin or Japanese.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

ROLES & RESPONSIBILITIES

• To assist in fixing Vending Machines (non-electrical works), such as

1. Removing and fixing Vending Machine’s columns
2. Basic testing of Vending Machine
3. Regularly lift and/or move objects

• Cleaning of cylinders
• To assist logistics supervisor in delivering machine to location
• To upkeep 5S housekeeping at Technical Services
• Ability to do welding.
• Any other duties assigned by Superior

REQUIREMENTS

• No experience required, training will be provided
• 2 months contract until February 2025.

Work Location: Kaki Bukit View

Responsibilities

⦁ Partner with Advanced Infra Services' Sales Specialist and Account team in building pipeline through consultative selling approach, driving net new business opportunities within the existing regional account base as well as supporting client acquisition activities.

⦁ Take lead and/or work as part of a team with other functional teams to review overall solution taking into consideration the deliverable aspects as well.

⦁ Supports the Sales Team by providing views and input which is relevant to pricing considerations and provides the necessary technical proposal.

⦁ Architect the technical solution in response to customer requirements.

⦁ Supports technical representation in Bid Management and Review process.

⦁ Keeping abreast of market trends and product & competitor landscapes

⦁ Conducts enablement / client briefing on relevant solution to both clients & internal teams.

Requirements

⦁ Relevant technical certifications (eg. CISSP, CISM, CompTia Sec+, CEH, etc) with at least 8 years experience within the industry,

⦁ Familiar with architecture within security domains. e.g. PAM, endpoint protection, data protection/governance, threat prevention, SASE, DLP, SIEM etc.

⦁ Strong understanding of security architectures, solutions, processes, frameworks, and components

⦁ Incident response including security monitoring, network and endpoint visibility, threat management, and forensics is a plus

⦁ Knowledge in information security technologies & cyber threat actors, cyber-crimes and fraudulent activity targeting the technology or various industries

⦁ Familiar with PDPA, GDPR regulatory requirements and compliance standards in the ASEAN region (i.e. SG, MY, etc)

⦁ Business acumen, able to communicate effectively with all level of stakeholders

⦁ Able to adapt to a dynamic and fast-pace environment

Job Description

Roles & Responsibilities

• Ensure performance complies with specications, technical clarications, and drawings.
• To guide and supervise on works arrangement and site activity.
• To check all installation drawings and prepare relevant schedule.
• Monitor the daily progress of activities and prepare daily report of the status of each assignment.
• Managing project budgets. Able to work on weekend/public holiday.
• Able to work regularly under rooftop.
• Able to use Microsoft suite of Software including project.
• Prociency in AutoCAD is preferred.
• Good organizational skills and communication skills. Good technical competency.
• Carry out the electrical cabling works, tray & trunking works with installation.
• Experience in integration of the sites.
• Minimum Certicate requirement in Safety Supervisor.
• Candidates with a Diploma in Electrical and Electronics Engineering or above Minimum 10 years working experience on related sites

Job Description:

• Responsible in preparing documentation including daily report, monthly progress report, method of statement and work procedure to project manager.
• Responsible in overseeing drawing management and make sure the updated drawings to the clients and subcontractor are issued.
• Assist the project manager or senior project engineer in coordinate with related consultant and quantity surveyor on the change order issued
• Coordinate and work closely with safety personnel to ensure all government and safety regulation are complied.
• Conduct weekly or monthly meeting with sub-contractors to update the progress of work.

Job Requirements:

• Degree in Engineering is required/preferred
• minimum 3 years of Project Management knowledge, skills, experience.
• Good interpersonal and communication skill
• Good organization skill
• Able to multitask
• Able to work under fast paced environment

Job Descriptions & Requirements

1. Technical Expertise and Leadership

Deep Technical Knowledge: Possesses a high level of expertise in semiconductor technologies, processes, or specific product areas. This includes understanding intricate details of semiconductor design, fabrication, testing, or applications.

Guidance and Mentoring: Provides guidance and mentorship to less experienced engineers and technical staff, helping them solve complex problems and develop their skills.

Advanced Problem Solving: Tackles the most challenging technical problems, often involving novel or complex issues that require in-depth analysis and innovative solutions.

2. Project Oversight and Innovation

Project Leadership: Leads high-impact projects or initiatives, ensuring that they align with the company’s technical and business goals. This includes overseeing project execution, managing risks, and ensuring quality outcomes.

Innovation: Drives innovation by researching new technologies, methodologies, or processes. Identifies opportunities for improvement and contributes to the development of cutting-edge solutions or products.

Technical Strategy: Contributes to the development of the company’s technical strategy and roadmap. Ensures that projects and initiatives align with long-term business objectives.

3. Collaboration and Communication

Cross-Functional Collaboration: Works closely with other departments, such as design, manufacturing, and quality assurance, to ensure seamless integration of technical solutions and processes.

Customer Interaction: Engages with customers to understand their needs and provide technical support or solutions. This can involve presenting technical information, addressing customer concerns, or customizing solutions for specific applications.

Technical Documentation: Creates and maintains detailed technical documentation, including design specifications, test plans, and reports. Ensures that all technical information is clear and accessible for stakeholders.

4. Process Improvement and Quality Assurance

Process Optimization: Analyzes and improves existing processes to enhance efficiency, reliability, and performance. Implements best practices and standards to ensure high-quality outcomes.

Quality Control: Ensures that products or solutions meet quality standards and regulatory requirements. Oversees the implementation of quality assurance processes and addresses any issues related to product performance or reliability.

5. Strategic Contributions

Technical Reviews: Participates in or leads technical reviews, including design reviews, feasibility studies, and project evaluations. Provides insights and recommendations based on technical expertise.

Strategic Planning: Assists in strategic planning by providing technical input on new product development, market trends, and technological advancements. Helps define the direction for future projects and initiatives.

1. MUST HOLD ANY DIPLOMA OR DEGREE IN ANY MANNER IN A RECOGNISED UNIVERSITY/BOARD

2. MUST HAVE A MINIMUM OF 5 YEARS OF EXPERIENCE IN THE CONSTRUCTION SECTOR

3. MUST BE FLUENT IN ENGLISH.

4. SHOULD COOPERATE FOR OVERTIME WORKING IF NECESSARY

5. SHOULD FOLLOW SUPERIOR'S INSTRUCTION TIME TO TIME

6. SHOULD BE FAMILIAR WITH SINGAPORE ROAD ROOTS

7. SHOULD HAVE CLASS 3/3C DRIVING LICENCE

8. SHOULD OBEY THE COMPANY RULES AND REGULATIONS

9. SHOULD BE READY FOR LOADING AND UNLOADING

10 SHOULD BE ABLE TO HANDLE THE SITE INDEPENDENTLY

Roles & Responsibilities

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil and structural works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Job Requirement:

· The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES).

• Candidate must possess at least Bachelor's Degree/ Post Graduate Diploma or equivalent.
• The RTO shall have minimum of Five (5) years engineering experience
• Required Skill(s): Organizing, Planning and Prioritizing Work, Time Management, Communication, Go-getter mindset

Kindly submit the updated CV along with copy of RTO Certificate, BCSS