Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Are you a seasoned maritime professional with a passion for technical excellence? We have an exciting opportunity for you! Our client, a leading shipping company, is currently seeking a competent and experienced Technical Superintendent to join their team.

As a Technical Superintendent, you will play a crucial role in ensuring the smooth and efficient operation of the vessels assigned to you. Drawing on your extensive experience, you will oversee maintenance, repairs, and technical inspections to ensure compliance with international regulations, and industry standards.

Requirements:

• MEO Class 1 COC
• Served in the rank of Chief Engineer onboard tankers, bulk carriers, containers OR offshore vessels
• Proven working experience ashore in the capacity of a Technical Superintendent

#faststream #technicalSuperintendent #Singapore #maritimeJobs

Reg No:200717961N / 09C3403|EA Reg No:R1217051

Position Summary

• Field Technical advisor on the construction of Advanced Gas Turbine Cogeneration Combined Cycle Plantupplied by Mitsubishi Heavy Industries Ltd.’s (MHI) supplier for Meranti Site Construction
• To give the technical instruction and direction for the progress, schedule, and work quality of Advanced Gas Turbine Cogeneration Combined Cycle Plant.

Job responsibility

Technical Advice

• Provide technical advice on the construction for Advanced Gas Turbine Cogeneration Combined Cycle Plant.

Technical Reporting

• Provide a regular progress report to site mechanical manager and head office in Japan

Project Management

• Coordination of site meetings

Job Requirement

• At least 15 years of experience in construction of Gas Turbine Combined Cycle power plant
• Advanced knowledge of equipment installation, piping work and electrical instrumentation work for Gas Turbine Combined Cycle power plant.
• Advanced knowledge of gas turbine, steam turbine, generator, heat recovery steam generator and auxiliary equipment.
• English fluency (Upper Intermediate or above) is required for this role
• MS Office (Excel, Word, Access, PowerPoint, Outlook)
• Knowledge in using SolidWorks & AutoCad
• Work experience at construction sites.

Duties and Responsibilities:

· Prepare detailed installation plans, methodology, processes and procedures for support of construction team

· Propose and oversee timelines for engineering proposals and submissions are met.

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Communicate and collaborate with other managers, suppliers, and contractors

Requirements and Qualifications:

· Candidate must possess at least a Bachelor's Degree.

- Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Ability to work independently as well as part of a team

Responsibilities

· Manage manufacturing operations, to ensure quality, production reliability, equipment maintenance and cost performance to meet customer requirements

· Support development of new products in terms of qualification, building Bill of Materials and drafting handling procedures

· Analyze and investigate customer complaint, to propose and lead implementation of improvement actions

· Facilitate production team to propose and implement projects & programs aiming to improve productivity/efficiency in the areas of automation, digitalization, and AI

· Propose and draw plans to support company and departmental KPIs, review KPIs result regularly with team and propose improvement actions whereby needed

· Take lead in the continuous cost improvement/reduction programs through critical review of Production process. Seek yield improvement and output enhancement.

· Establish failure analysis methods & techniques. Analyze data and carries out manufacturability studies; suggest technical solutions/applications/latest manufacturing techniques.

· Responsible for the training, implementation and maintenance of Best Practices and Certifications/Standards.

· Participate in New Product transfer from customers.

· Participate and support any company’s business development/expansion strategies &policies implementation that relates to production and maintenance areas.

· Support site in obtaining and maintaining ISO14001, ISO9001, CQM and Common Criteria certifications

· Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Requirements

· Degree in Mechanical/ Electrical / Electronic Engineering

· 5 to 8 years’ experience as a Technical Lead Engineer.

· Working knowledge of die-attach process and equipment, wire-bonding process and equipment, encapsulation process and equipment, chip module testing process and equipment

· Experience in managing 80+ operators, technicians and engineers in a mass production environment

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• Provide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site
• Installation, commissioning, repair/maintenance
• Ensure safe working environment
• Provide training on start up and operational of UPS and DC systems
• Proactive follow up with maintenance contracts
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical / Electronics Engineering or equivalent
• Min 5 Years of relevant experience in UPS and DC power industry
• Working Hours: Monday - Friday (8.30am - 5.30pm), Saturday (8.30 - 12.30pm)
• Location: Ubi
• Salary: Up to $9000
• Able to travel overseas whenever required
• Possess own vehicle
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Technical Coordinator Job Description Template

We are looking to hire a talented technical coordinator. In this role, you will be required to meet with clients to determine their design requirements, plan and execute the design of mechanical devices, develop and test prototypes, and work closely with the manufacturing teams to ensure that design specifications are met.

To be a successful technical coordinator, you should be mathematically and mechanically minded and have strong analytical and critical thinking abilities. A top-notch mechanical design engineer should possess detailed knowledge of engineering and design principles and be able to find creative solutions to technical problems.

Responsibilities:

• Meeting with clients and design teams to determine mechanical applications and requirements.
• Conducting research to inform the design and engineering methods required for the mechanical systems.
• Planning and executing mechanical designs using CAD, CAM, and 3D CAD programs.
• Performing computer simulations and experiments to virtually test and refine the designs.
• Overseeing the development and manufacturing of physical prototypes for testing.
• Documenting the design process, iterations, and test analytics.
• Managing project timelines, resources, and budgets.
• Coordinating with clients, designers, engineers, and manufacturers to ensure coherence.
• Preparing technical reports, design specifications documents, and operational manuals.
• Keeping abreast of the latest advancements in technology, design trends, and engineering best practices.

Requirements:

• Bachelor's degree in mechanical engineering.
• Literacy in English – written and verbal.
• A minimum of 2 years of experience as a mechanical design engineer in cranes, suspended scaffolding and hoisting equipment.
• Proficiency with engineering design programs such as AutoCAD 2D/3D, Autodesk Revit and Navisworks.
• Knowledge in structural calculations with software such as StaadPro and Idea Statica.
• Knowledge of design and engineering principles and best practices and Euro Code 3.
• Strong analytical and problem-solving abilities.
• Exceptional time management and organizational skills.
• Excellent verbal and written communication abilities.
• Attentive to detail and critically minded.
• Salary - $2.8k - $3K
• Work hours: Mon – Fri 8:30 – 5pm, Sat 8:30 – 12pm
• 14 days annual leave for first 2 years of continuous service, additional 1 day annual leave thereafter per completed year of employment to max of 18 days.

We are seeking a candidate to join our Advanced Response Center (ARC) Tier 1 team. This role involves providing first-level technical support in a secure environment for complex products and services. Key responsibilities include:

Responding to Customer Inquiries: Handle incoming requests and incidents via calls, emails, webchat, IVR, and monitoring consoles.

Basic Troubleshooting: Resolve issues related to workplace systems, servers, networks, Microsoft 365, Secure Access Service Edge, and POS systems.

Monitoring and Escalation: Conduct security event monitoring, oversee server and network performance, reset passwords, and escalate cases to higher support levels as needed.

Case Management: Document all cases in a Service Management System, keep parties updated, and ensure prompt follow-up until resolution within SLAs.

Procedural Compliance: Follow Standard Operating Procedures to ensure efficient service.

TECHNICAL WRITER

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.

• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.

• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.

• Ensure consistency, accuracy, and completeness of documentation.

• Create and maintain templates and documentation standards to ensure consistency across projects and teams.

• Conduct regular reviews and updates of documentation based on changes.

• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.

• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.

• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.

• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.

• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.

• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.

• Knowledge of software systems, APIs, databases, and enterprise architectures.

• Strong organizational and communication skills, with a keen attention to detail.

• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

• Assist in day-to-day administration (technical and services) which includes handling of all incoming and outgoing correspondences, data entry & filing
• To provide sales support functions to technical and service, preparation of quotation, P/O, invoice, D/O and coordination with customers on servicing, repairing, spare part and chemical deliveries.
• Assist in stock monitoring and ordering including keeping an account of physical inventory (stock count).
• To receive, check and arrange incoming stock in warehouse.
• To in-charge of Winterhalter service hotline, co-ordinate with technical team, liaise of servicing, repairing schedule.
• Able to work independently while remain a strong team player.
• Follow up with clients on sales quotation, customers inquiries and repair jobs to be done.
• To follow up sales payment from customers.

Job Requirements

• Min GCE ‘O’ Level, ITE, Diploma / Degree
• Proficient in MS Office applications
• Good communication skills and willing to learn
• Entry Level are welcome to apply, training available.
• Able to work independently while remain a strong team player
• Hardworking and responsible
• Willing to be on call during off hours and during weekend
• Preferably able to commence work soon upon offer of employment

Other Information

• Working location Toh Guan Road East, Jurong East
• Working Hour: Monday to Friday, 9 am to 6 pm

To Apply:

Interested candidates please forward your resume.

Please ensure the following information is provided in your application: -

1) Current salary

2) Expected salary

3) Reasons for leaving (Past and present employment)

4) Notice period

The Technical Superintendent/Senior Technical Superintendent has the overall responsibility for the safe, economic and efficient operation of vessels assigned. He/She ensures ships are managed and operated in accordance with organisational policies, operating procedures and management systems. He/She is also alert to analyse risks and ensures compliance to the organisation's risk management framework.

The Technical Superintendent/Senior Technical Superintendent ensures that all procedures are adhered to and comply with International Safety Management (ISM) and classification rules. He/She may also be required to liaise directly with the ship-owner and respond to any charter or technical and operational queries.

The Technical Superintendent/Senior Technical Superintendent possesses a strong understanding of the technical knowledge of ships and keeps abreast of industry standards and regulations. He/She is well organised, is able to work in a team and may occasionally be required to sail onboard ships.
~ Acquire and allocate resources to support operations.
~ Analyse market data to identify business opportunities.
~ Analyse nature and causes of serious breakdowns and damages.
~ Analyse risk management data.
~ Brief crew on organisational policies, documentation and procedures.
~ Conduct appraisals of crew members.
~ Consult with manufacturers for specialist advice and guidance.
~ Coordinate with service engineers and contractors.
~ Maintain relationships with ship owners.
~ Manage compliance to risk management frameworks, policies and processes.
~ Monitor operating costs and submit quarterly budget follow-up reports.
~ Monitor ship defects list.
~ Oversee allocation of resources to ships.
~ Oversee ship compliance to regulatory requirements and legislation.
~ Prepare specifications and evaluate tenders.
~ Propose improvements to workflows to improve efficiency.
~ Update clients on ship status.

• To work closely with the Production Team during the installation phase to understand the detail setup of of AVL System for subsequent operations and maintenance management.
• To lead and train a competent technical team to ensure daily Start Up, Shut Down and conducting required maintenance and trouble-shooting of all AVL equipment.
• To track,document and compile weekly summary technical report on all errors and faults on AVL equipment.
• To manage and account for appropriate spare AVL equipment stocks remain available and serviceable on site to support operations.
• To work closely and integrate with Operations Manager and Operations Team to ensure a daily positive experience for guests.
• To be part of Production Team during the de-installation phase to ensure all AVL equipment are dismantled, accounted and packed for shipment.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel); good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Roles & Responsibilities

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.
• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.
• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.
• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.
• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.
• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning to implementation and follow up with the aim of supporting and enhancing the operational efficiency of the fleet. Ensures that vessel visit reports are made timely, are accurate and submitted to the owner, Fleet Director and/or MD to allow a detailed analysis of the broad and specific issues affecting vessel operations and the plan for proposed corrective actions.
• Liaises with Quality department in order to obtain the necessary information that will secure the alignment of all technical requirements and standards of the fleet assigned with Company’s QC policy as well as with relevant legislation, contributing towards environmental protection and enhancement of company’s image.

Execution of maintenance activities

• Monitors the accurate, timely and qualitative execution of all maintenance and repairs activities, in cooperation with the Onboard Management Team, reviewing the compliance of deliverables from subcontractors with agreements and requirements, in order to ensure optimum, efficient and safe operation of each assigned vessel.

Purchasing activities

• Monitors and assesses the requisition requests received from the vessels. The approved requisition requests are processed by the Central Purchasing Team or the Technical Officers, as appropriate, for obtaining quotations. Evaluates the quotations received and gives the approval to proceed with the placing of the order and ensures the timely supply of all required spare parts & stores to vessels.

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or
• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Engineer Officer , or
• 5 years of shore experience as a technical superintendent with a ship management/owning company, or
• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations
• Excellent project management skills
• Very good negotiation skills
• Very good people management skills
• Team work and cooperation
• Very good organisational skills
• Worldwide operations require fluency of the English language.
• Ability to converse with East European & Asian crew in own language in order to ensure efficient communication with on-board crew.
• PC literacy

We are looking for experienced recruiters in the specific domains to manage the full recruitment life cycle in partnership with key organisational stakeholders. The recruiter is expected to understand market trends, engage talents on organisational opportunities, driving onboarding efforts for hired candidates, and enhance candidate experience. Key responsibility areas include:

• Advise Government Agency’s Hiring Managers on recruitment strategies to attract talents, and be recognised as a subject matter expert for recruitment matters.
• Lead and manage the full recruitment cycle. This includes engaging key organisational stakeholders to gather candidate requirements, sourcing, interviewing/assessing candidates together with stakeholders, and managing offers including compensation discussions for selected candidates.
• Build relationships and engage talent in the market. Identify passive candidates through research, internal and external networking, and direct outreach.
• Design and provide excellent end-to-end candidate experience.
• Understand and lead adoption of suitable recruitment, data analytics and social media tools, for effective candidate sourcing, assessment and engagement.
• Proactively and continually improve recruitment processes and systems to ensure effectiveness and efficiency, as well as optimum candidates/department experience.
• Draft hiring notes to approve the hiring of candidates into the organisation.

JOB REQUIREMENTS

• At least 3 years of recruitment experience in technology sector;
• Excellent written communication and interpersonal skills to build relationships with candidates and other stakeholders;
• Proactive, committed and a team player to ensure service excellence;
• Up-to-date with latest recruitment tools and trends;
• Adaptable, with agility to adjust promptly to process/work changes;
• Positive attitude, with willingness to go the extra mile when necessary
• Able to work on Applicant Tracking System “Workday”
• Due to Security clearance requirement and sensitive data handling

The Technical Superintendent shall fulfil the following requirements:

• A marine degree from a university, with a minimum of three (3) years experience onboard ships or in the shipping industry, or holding a Chiefs Engineer’s license with a minimum of two (2) years sea service as a Chief Engineer, or having been in a position of Technical Superintendent with another shipping company for a minimum of two years.
• Container and bulk experience
• Good leadership, controlling and communication skills as well the ability to work within a team;
• Good command of the English language;
• Good knowledge of the marine industry and applicable Rules and Regulations;
• Good technical knowledge of the vessels assigned to him;
• Knowledge about purchasing and budget cost control.

The Technical Superintendent is responsible for:

• Ensuring the safe and economic operation of ships allocated to him;
• Being fully conversant with the Company’s Management System;
• Implementing effectively the Company’s Management System;
• Contributing to the development of new or the amendment of existing procedures;
• Promoting and supporting efforts for continual improvement;
• Monitoring compliance with the Company’s Management System relevant to the shipboard and departmental activities;
• Monitoring performance, technical and operational conditions of ships allocated to him;
• Ensuring prudent financial management;
• Arranging for repairs and dry dockings;
• Ensuring that the ships are fully certified according to international standards and requirements;
• Ensuring that the ships are appropriately manned;
• Preparing technical reports to owners in compliance with the management agreement;
• Encouraging and developing a strong safety culture and environmental & energy awareness on board ships assigned to him;
• Providing support to the shipboard management in respect of technical and operational matters.

Responsibilities:

· Authority submissions

· Drawing coordination

· Drafting of plans across the various project stages

· Provide input of technical codes and regulations where necessary

· Checking of plans for accuracy and to ensure compliance with codes

Desired Skills and Experience:

· Diploma in Architecture

· Min. 3-5 years of local working experience

· Well-versed in MS Office, the latest version of AutoCAD and Revit

· Due to need of local knowledge, only Singaporean/ Singapore PR prefered

· Good knowledge of local regulations and submissions process (Corenet)

· Experience in high density housing and/or public housing

· Meticulous and detailed

· Positive work attitude

· A minimum of 5 years’ experience in IT

· At least a bachelor’s degree in computer science or equivalent.

· Should have good experience in micro services API development, and good knowledge in Java framework.

· Preferable with banking background

· Preferable with AWS cloud knowledge

Strong communication and collaboration skills

Job Description

• You will be responsible for the overall management and technical operations of our Bulk fleet. This includes overseeing the daily operations of maintenance and repair, budgeting, survey schedules, onboard general assessment of vessels, inspections and docking, etc.

• Ensure the assigned vessels are technically operational or otherwise managed accordingly to the management agreement requirement.

• Liase with customers on technical and operational matters including vessel performance, etc

• Attend to vessel dry docking, repairs and survey when required and determine repair specifications for dry docking and maintenance.

• Provide and compile documented reports upon completion of dry docking, including summaries of works performed, operational budgets, and actual expenditures.

• Identify and source for technical and operational supplies required for the vessels and ensure the rates are most economical.

• Ensure that all copies of statutory, solas and equipment certificates (life rafts, compasses, etc) are properly maintained and documented

• Provide technical assistance and advice to ships both at home port and overseas.

• Perform evaluation for dry-docking, repair quotes and selection of shipyards for repair works, ship maintenance etc

• Perform monthly review of logs processes and attend to vessel inspections

• Monitor technical status of vessel with relation to class cert and survey

• Supervise contractors’ repair/maintenance of vessels

• Perform budgeting and cost control measures on ship spares and docking requirements

• Perform technical compliance audits and investigation on defects/failures on a regular scheduled basis to ensure conformance

• Work closely with the HSE Management team to ensure smooth and successful implementation of QHSE system and policies for the Division.

• Perform systematic review of recommended codes, guidelines and standards and ensure compliance with Quality & Safety Management standards

• Ensure and maintain vessels’ zero loss time accident record and to report all vessel incidents, Near Misses to prevent and eliminate potential incidents.

• Undertake any other Technical related assignments as and when required.

Requirements:

• Min Diploma in Mechanical Engineering with 2 years as Technical Superintendent looking after Bulk Carriers.
• Possess relevant sea-going work experience as Chief Engineer/Marine Engineer with minimum class 2 certification or equivalent with in experience in Bulk carriers with ME Engines.
• Possess good organisational and communication skills and hands-on.
• Independent and resourceful. Able to work under pressure to meet deadline
• Analytical and highly proactive in technical trouble shooting and problem solving
• Familiarity with ISM / ISPS is a must
• Able to conduct effective stand-up training for vessel crews
• Ability to travel within short notice as required
• Experience on Electronic engines by MAN B&W.
• Sailing experience on Ice class vessels preferred.
• Shore experience on managing similar vessels ( Kamsarmax / Supramax Bulk Careers) preferred

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏

• Support process by managing transactions as per required quality standards
  Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  Update own availability in the RAVE system to ensure productivity of the process
  Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  Follow standard processes and procedures to resolve all client queries
  Resolve client queries as per the SLA’s defined in the contract
  Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  Document and analyze call logs to spot most occurring trends to prevent future problems
  Maintain and update self-help documents for customers to speed up resolution time
  Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  Ensure all product information and disclosures are given to clients before and after the call/email requests
  Avoids legal challenges by complying with service agreements
  

͏

• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  Assist clients with navigating around product menus and facilitate better understanding of product features
  Troubleshoot all client queries in a user-friendly, courteous and professional manner
  Maintain logs and records of all customer queries as per the standard procedures and guidelines
  Accurately process and record all incoming call and email using the designated tracking software
  Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
  

͏

• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  Undertake product trainings to stay current with product features, changes and updates
  Enroll in product specific and any other trainings per client requirements/recommendations
  Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  Update job knowledge by participating in self learning opportunities and maintaining personal networks
  

͏

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ROLES & RESPONSIBILITIES

• Manage a technical team that provides repair services and Preventive Maintenance for all equipment's.
• Manage and to complete the Preventive Maintenance according to the schedule for twice a year.
• Familiar with MS Office, especially Excel.
• Manage equipment installations logistic – pickup & installation for central & regions. Provide report for Breakdown and installation
• Train / work with service specialists and contractors.
• Manage ordering spare parts and equipment's.
• Provide reports for monthly KPI’s and Score Card reports.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Diploma in Electrical/Mechanical/Air-Cond & etc
• Experience in basic air-conditioner/refrigerator service & maintenance
• Able to supervise subordinates closely, customer driven and meticulous

Work Location: Kaki Bukit View

Interested candidate please submit your resume with current/last drawn salary and salary expectation.

1) Civil & Structural Consulting Engineering firm looking for the right candidate to fill the post of Technical Director.

2) Minimum Master and/or Degree in Civil / Structural Engineering,

3) Registered Professional Engineer in Singapore or a qualification registrable with the PE Board of Singapore

4) Candidate is expected to manage the overall technical team in all aspect of the firm works involving highrise building structure and geotechnical engineering.

5) As this is a very senior position, the Candidate is expected to have a minimum of at least 20 years experience with minimum of 12 years in Singapore and familiar with Singapore Regulatory requirements.

6) Candidate shall have hands on experience in design and operating of various design and analysis software and able to guide and lead the entire design team