Job Posting: Technical Support Engineer (L2) - Network &/or System Trained

Location: Singapore, Ubi
Salary: SGD3,500 – SGD5,000

About the Role

Our client, a renowned IT Solutions company with a strong presence in Singapore and Malaysia, is seeking an experienced Technical Support Engineer (L2) to join their Singapore office in Ubi. This role requires expertise in network and/or system technologies to support their diverse client base and ensure seamless IT operations.

Key Responsibilities

• Deliver second-level technical support for network and/or system infrastructure.
• Diagnose and resolve advanced hardware, software, and networking issues.
• Configure, maintain, and optimize IT systems, servers, and networks.
• Collaborate with clients and internal teams to implement effective solutions.
• Monitor and manage network performance and troubleshoot performance bottlenecks.
• Document processes, solutions, and system configurations for knowledge sharing.
• Assist in IT projects, including infrastructure upgrades and deployments.
• Ensure timely escalation and resolution of critical issues while adhering to service-level agreements.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• 2–3 years of relevant experience in network and/or system support roles.
• Proficiency in networking protocols, firewalls, VPNs, and server management.
• Experience with Windows/Linux servers, virtualization platforms, and network devices.
• Certification in CCNA, CompTIA Network+, or equivalent is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication abilities with proficiency in Mandarin to liaise with Mandarin-speaking clients.
• A proactive mindset, capable of working independently and within a team.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

• Position Title: Sales Engineer
• Location: Woodlands Horizon
• Working Days: Mon - Fri, 5 days
• Working Hours: 9am – 6.00pm
• Salary: $2,400 + Comms

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Service knowledge including pricing, cost and profitability, market acceptance, channel, and competitive dynamics.
• Offer technical support and expertise advice to customers
• Increase sales primarily through direct contact or/and new/existing channel partners.
• Regularly monitors and reports on Key Performance Indicators (KPIs).
• Other duties may be assigned.

Professional Qualifications

• Diploma mechanical/Chemical Engineering with field experience is preferred.
• 1 to 3years relevant experience in handling sales
• Proficient with Microsoft Office & One Drive.

• MNC Company
• Basic $5200 - $6200 + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 9am to 5.45pm
• Working Location: Science Park

Job Responsibilities:

Lab

• Analyse/Evaluate samples based on customer’s request. For example, it will be conducted by microscope, microtome, DSC, FT-IR, retort sterilizer and Oxtran
• Conduct food storage test and coordinate lab tour/demonstration/seminar when outside company visits
• Support the management of technical centre with Technical Service/Market
• Development manager such as budget management, maintenance and task allocation
• Based on analysis/evaluation result, make report and promotion tools, reviewing result from other lab team members
• Collaborate with outside company to get better results

Technical Service/Market Development (TS&MD)

• Troubleshoot, investigate, and resolve technical problems and support new development at customers
• Promote our new products that will meet customer needs
• Explore new application and launch new development project
• Promote our products to whole value chain not only direct customers but also indirect customers such as brand owners, machine makers, raw material makers to enhance our market presence and create new projects
• Investigate market trend such as brand owner’s direction, sustainable packaging design and potential market size

Requirements:

• Bachelor’s Degree in Food Science and / or Chemistry
• More than 5 years experience in food and/or food packaging industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements:

• Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
• Knowledge of programming in C,C++
• Knowledge of embedded electronics fundamentals
• knowledge of LoRaWAN and related IoT products.
• Passion for exploratory testing and test automation.
• Knowledge on Microsoft Office (Words, Excel & Powerpoint)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Technical Engineer provides innovative solutions in ACMV industry. This person must be a highly skilled problem-solver who has the business knowledge and technological expertise to implement strategies, evaluate processes, and build upon an infrastructure that supports the ever-changing needs of customers. In this role, the technical engineer will work with complex systems, designing, developing, and integrating them at every stage of a project lifecycle. The ideal candidate can reliably deliver mission-critical solutions that boost accessibility, optimization, and security.

Roles and Responsibilities

• Participate and perform on site testing and commissioning for ACMV system.
• Participate and perform Integration testing and commissioning,
• Coordination of internal resources and external partners (contractors) and clients for testing.
• Provide information by collecting, analyzing, and summarizing tests results and issues.
• Support or lead Investigation activities for the problem areas
• Improve operations by conducting analysis and recommending changes in policies and procedures
• Protect operations by keeping information confidential.
• Have strong negotiation, conversational and relationship skills to manage resources, and clients.

Requirements

• Diploma / Bachelor's Degree in Mechanical Engineering or related field,
• At least 3 years of desired knowledge and/or experience - Proven working experience in T&C in ACMV
• Good knowledge of T&C processes and electrical equipment

Responsibilities:

• Provides safety engineering guidance and support to other disciplines, ensuring assurance of technical safety aspects in design.
• Ensures major hazards are identified, adequately assessed, evaluated, and managed in accordance with relevant statutory, client and project specific requirements.
• Identifies safety engineering elements are not fully integrated into the design and propose solutions to rectify the situation.
• Identifies change in regulatory requirements and advise relevant departments of requirements to comply.
• Develop specifications, terms of reference and scopes of work for specific safety engineering studies.
• Gather necessary information and provide inputs to safety studies.
• Develop or supports safety philosophies: Passive Fire Protection, Escape Evacuation and Rescue, ESD,
• Knowledge of Fire & Gas Detection, Fire Fighting Develop or support functional safety management: FSMP, SRS
• Supports the development of ESD and F&G Cause & Effect design.
• Leads hazardous area classification studies, Writes procedures, specifications, and material.

Requirements:

• Degree in Chemical/Petroleum Engineering with relevant experience in Process/Technical Safety
• Engineering degree with a Master's or Diploma in Process Safety and Risk Engineering, and experience in Technical Safety will be strongly considered.
• 3 years of relevant working experience
• Possess positive and willing to learn attitude.
• Able to multi-task and able to work in a fast-paced environment.

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Working hours

(All Yards)

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Responsibilities:

• Confirm compliance with IMO, classification society (ClassNK) and inspections stipulated by the Japanese government (JG) and comply with technical standards.
• Manage budgets and procure and manage materials and equipment appropriately.
• Safe work planning by setting workplace safety rules and engaging in safety training.
• Thorough control and rapid response in spare parts stock management, repairs, and maintenance.
• To formulate plans, check progress and control quality accurately.
• Facilitate coordination with relevant parties (shipyards, classification society, manufacturers, etc.) to ensure smooth operations. Identifying and resolving problems in the field and proposing improvements to increase efficiency and quality.
• Prepare progress reports and report them to head office.

Requirements:

• Minimum 4 years of experience operating and maintaining working vessels in the owner's capacity.
• Degree in Electrical and or Electronic Engineering
• Experience in working at civil construction sites such as Jetty construction, Dredging, Ground improvement
• Experience in dredging and planning electrical equipment.
• Experience in Dredger salvage operation.
• Experience in dredging works using Grab dredgers.Good knowledge of Electrical circuit diagrams such as Electrical wiring for the assembly-type dredger.
• Good knowledge of Programmable Logic Controllers and programming such as PLC ladder, function block etc.
• Sufficient skills and experience are required in ship-related operations, as well as operational efficiency and troubleshooting skills.
• Well-versed in ship maintenance requirements.
• Positive working attitude and ability to work in a fast-paced environment.
• Positive troubleshooting/finding root cause with the ship's crew on board.
• Positive personality, always willing to communicate and cooperate with shipyard personnel and ship's crew, and able to identify root causes and suggest appropriate countermeasures in resolving problems.

Responsibilities:

• Confirm compliance with IMO, classification society (Class NK) and inspections stipulated by the Japanese government (JG) and comply with technical standards.
• Manage ship-related operations, with operational efficiency and troubleshooting skills.
• To check Ship design drawings and technical specifications
• Maintain appropriate technical drawings, specifications and reports.
• Identifying and resolving problems in the field and proposing improvements to increase efficiency and quality.
• Facilitate coordination with relevant parties (shipyards, classification society, manufacturers, etc.) to ensure smooth operations.
• Thorough control and rapid response in spare parts stock management, repairs and maintenance.

Requirements:

• Minimum 9 years of engineering experience with a degree in Mechanical Engineering or a recognised degree in the relevant field subject to the acceptance of the engineer.
• Minimum 4 years of engineering experience in civil construction.
• Proven track record in the construction of;

o Experience in large size of civil construction project sites over SGD 1000M.

o Dredging works

o Reclamation works

o Caisson manufacturing work

o Construction using a large floating crane (SWL 3,000t or more)

• Good knowledge of marine engineering and structural mechanics.
• Good knowledge of Class NK and Japanese Government ship surveys.
• Experience in planning maintenance and management for working vessels.
• Well-versed in ship maintenance requirements.
• Positive working attitude and ability to work in a fast-paced environment.
• Positive troubleshooting/finding root cause with the ship's crew on board.

About the Role

The APAC Technical Coordinator supports the Group CAD Engineering Manager by collaborating with CAD, Sales, Estimation, and Operations Teams across the region. The role involves ensuring timely and accurate creation of CAD drawing packages, providing guidance to the CAD team, managing drawing and design coordination requests, and supporting regional service deliverables to both internal and external customers.

Key Responsibilities

• Pre-Sales Support:
  • Provide technical support & coordination with sales, design, and estimation teams.
• Post-Sales Support:
  • Attend internal project handover meetings.
  • Conduct technical reviews of sales orders and associated project paperwork.
  • Collaborate with Project Coordinators to ensure sales orders reflect final system design.
  • Clarify technical scope, acceptance criteria, and identify project priorities, requirements, and deliverables.
  • Design detailed systems, including the provision of outline scope of works, device and wiring schedules, and programming sheets for small to medium-sized projects.
  • Collaborate with the CAD team to ensure project objectives are met.
  • Proactively identify technical risks that may affect timing, specifications, budgets, and project outcomes.
  • Assist in the collation of as-built drawings and O&M documentation.
  • Provide technical support throughout the project lifecycle, including internal handover to the Service team.
• Other Responsibilities:
  • Meet assigned expectations for timely completion and quality standards for all technical support activities.
  • Maintain high customer satisfaction ratings that meet company standards.
  • Maintain accurate and detailed documentation and reporting across all support functions.
  • Ensure quality of delivery through consistent communications, effective mitigation of risk, and issue resolution.
  • Drive improvement to gain productivity and improve service outcomes.
  • Take the lead by confronting and owning issues promptly and acting as necessary.
  • Maintain an in-depth knowledge of our security solutions, design requirements, and installation standards applicable to business requirements

Requirements

• At least 3 years of experience in technical and/or design support/coordination roles, with a clear understanding of the end-to-end process and what drives effective and timely completion of projects and/or support tasks (preferably in the field of electronic integrated security systems).
• Strong understanding of engineering principles, design standards, and implementation practices (preferably in the field of integrated security systems).
• Strong technical skills and knowledge of electronic integrated security solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users.
• Ability to share knowledge and information at the right time with the right people.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Effective interaction with clients to maintain confidence in AVTEL.
• A caring person with a diverse range of skills, cultures, and work environments across a wide geographic area.
• Strong organizational and project management skills - ability to plan and prioritize.
• Problem-solving and analytical skills.
• Ability to delegate wisely, giving others the opportunity to act and make decisions, develop capability, and build confidence in others.
• Creative thinker who addresses issues affecting customer, employee, and partner relationships.
• Effective decision-making skills, making timely decisions with available information.
• Ability to work under pressure and to challenging deadlines, requiring strong technical and people skills.
• Strong project management abilities.
• Acts with integrity and is trusted.
• Abides by the ethics, culture, and values of the company.
• Drives improvement; creates or re-engineer technical solutions and/or processes.
• Completes required training and development objectives within the assigned time frame.
• Ability to communicate effectively in English (verbal and written) is essential.
• Professional certifications in CAD or design engineering are preferred.
• Experience in using Bluebeam Revu or similar PDF collaboration tools is preferred.
• Good computer skills - MS Office including Word, PowerPoint, Excel, Teams, Projects, and Outlook

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Primary Responsibilities (2 vessels)

· Technical management of the assigned Multipurpose Heavy Lift vessels including drydocking.

· Methodical and systematic review of Daily, Weekly, and Monthly Reports to ensure proper technical running of vessels and identification of risks.

· Management of ‘Defect Lists’ aligned with ‘Requisition Trackers’ to have full control on vessel’s condition (Deck & Engine) including raising of new defects and closure of existing defects.

· Management of Inventory Management System (IMS) with Purchase department as a running system always updated for supply & consumption of relevant items ensuring all unusable spares / stores / deck materials are discarded/ disposed in line with disposal regulations keeping vessels clean of unusable items.

· Full management of Planned Maintenance System (PMS) with vessels to have full control on vessel’s condition (Deck and Engine), checking authenticity of tasks completed and adherence to PMS schedules.

· Management of shore-based requirements in accordance with ‘Defect Lists’ and to maintain a record of all Shore Service Reports for services carried out on vessels.

· Carry out sailing visits / vessel inspections to ensure accuracy of Defect List and raising new defects, quality of closed defects, IMS, PMS, Accommodation upkeep, HSE and SMS. Identify competency of engineers and officers during the visits. Prepare Inspection reports capturing the status of the vessel after the visit.

· Carry out technical interviews / evaluations for all engineers in the fleet ensuring the right quality and experience. Carry out briefings for sea staff visiting the office to ensure their familiarity with the company procedures, ongoing initiatives, and accidents / learnings from the fleet. Carry out sea staff evaluations during all interactions with the vessel and feedback to crewing department.

· Liaise with Class for arranging annual and periodical surveys.

· Liaise with makers as required on troubleshooting technical problems & advising vessels accordingly.

· Liaise with HSE / Crewing / Accounts Department for smooth operation of vessels.

Requirements

· Shore experience as Technical Superintendent minimum 3 years with extensive experience in working with 4 stroke Engines. All vessels have 4 stroke Main Engines and hence extensive experience of working with 4 stroke Main Engines is essential.

· Experience with heavy lift vessels preferable.

· Sailing experience as Chief Engineer of minimum 3 years on board foreign going vessels

· Diligent, self-starter, independent and result oriented individual with excellent oral and written communication skills

· Proficient in Microsoft Office applications and general computer knowledge, attentive to detail.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the Company

A dynamic and growing subsidiary of a Sweden-based MNC, is a leader in the field of ultra-pure fluid transfer systems. A strong global presence spanning 28 countries and the regional headquarters in Singapore, they are committed to innovation and expansion within the ASEAN region. The company specializes in providing best-in-class transfer systems, including tubes, hoses, fittings, and more, to meet the stringent demands of industries like biomedical, pharmaceutical, and chemicals and continue with their growth and success.

Job Description

The company is seeking a highly motivated and results-oriented Technical Sales Specialist; who will play a crucial role in driving revenue growth and expanding the company's market share in Singapore. This candidate will be responsible for selling and marketing a diverse range of fluid transfer products and single-use assemblies, delivering customized solutions that meet the highest standards in ultra-pure fluid transfers.

Key Responsibilities:

● Develop and execute strategic sales and marketing plans to achieve revenue targets and expand the customer base.

● Identify and pursue new business opportunities while nurturing relationships with existing clients to maximize account penetration.

● Provide exceptional customer service, including prompt and effective handling of inquiries and technical support.

● Conduct product presentations and demonstrations, showcasing value propositions and technical specifications to potential customers.

● Collaborate with internal stakeholders, including the sales and marketing team, engineering, production, and customer support, to ensure seamless order processing, project intake, and customer satisfaction.

● Maintain accurate records of customer interactions, sales activities, and project updates in the company's CRM and ERP systems.

● Stay abreast of market trends, competitor activities, and emerging technologies within the Life Sciences industry.

● Contribute to a positive and supportive team environment where knowledge sharing and collaboration are highly valued.

Qualifications:

● Minimum a Diploma or Bachelor's degree in Biotechnology, Life Sciences, or a related field.

● Proven track record of sales success, preferably within the Life Sciences industry, with 1-2 years of experience or more, particularly in sectors like biomedical, pharmaceutical, chemicals, water treatment, food and beverage, and biofuel.

● Strong technical aptitude with the ability to understand and effectively communicate complex product information.

● Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

● Self-motivated and results-oriented, with a strong work ethic and a passion for sales excellence.

● Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Benefits:

● Comprehensive product training to enhance your technical expertise.

● Opportunities to learn and grow with a company expanding its market presence in the ASEAN region.

● Opportunities for professional growth and development within a dynamic and expanding organization, including potential paths in assembly services, commissioning, installation, and support services.

● Competitive compensation and benefits package.

To Apply:

Please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to [email protected]

NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Instructional Designer /Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and entitlement manager products. Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, and High-Tech Manufacturing and Engineering industries. NextLabs’ flagship data protection and entitlement management products, Enterprise Data Protection and Compliant Enterprise®, combine with the CloudAz XACML-based policy management platform with integrated content aware and identity-driven enforcement technology to offer the most comprehensive information risk management (IRM) solution. Our products preserve confidentiality, prevent data loss, and ensure compliance across more channels and more points, within a single unified solution with the unmatched user acceptance and Total Cost of Ownership (TCO).

We are looking for a talented Instructional Designer/Technical Writer to develop and implement effective product and implementation training courses for our award-winning Information Risk Management products. You will be responsible for creating engaging and educational content that will support our customers, from administrators and end-users to developers and IT architects. Join a rapidly growing company that delivers solutions for an increasingly critical component of information technology.

Acting as owner for all product documentation in your area, your core responsibility will be to document product and implementation training courses and keep pace with our rapid software development lifecycle. You will also participate in design, review, and testing cycles, playing the role of anticipating the impact of new products and technologies for our users. The team here is genuinely excited about our cutting-edge products. We are seeking a candidate who shares our enthusiasm and commitment to excellence.

Responsibilities

• Design and develop interactive and engaging training content, including e-learning modules, instructor-led training materials, and user manuals.
• Collaborate with subject matter experts SMEs to gather information and ensure the accuracy of training content.
• Develop comprehensive training programs that cover product features, best practices, and implementation strategies.
• Write clear, instructional content tailored to diverse audiences, including administrators, developers, and end-users.
• Create supporting material/media (audio, video, simulations, games and so on).
• Learn and deepen your knowledge of NextLabs products and integrated third-party products.
• Manage the lifecycle of training projects, ensuring timely delivery and alignment with product updates and releases.
• Utilize various learning management systems (LMS) and technical writing tools to deliver training content.
• Evaluate the effectiveness of training materials and make improvements based on feedback and performance metrics.

Required Skills

• Bachelor's degree/Diploma in Computer Science, Information Technology, or a related field.
• At least 3 years’ experience in developing instructional materials for enterprise software applications.
• Ability to write clear, succinct and accurate documentation, including conceptual information and procedural instructions for administrators, developers and end-users.
• Ability to work independently with minimal supervision.
• Ability to ramp up quickly on new technologies.
• Excellent interpersonal communication skills and ability to work with globally dispersed teams.

Desired Skills

• Knowledge of instructional design theories and best practices.
• Familiar with tools for generating LMS content and training courses.
• Experience developing training courses for applications in the Cloud.
• Knowledge of risk management or identity management software products is a plus.

Interested candidates may send resume to [email protected] or use our online form.

Technical Support Engineer

IMMEDIATE VACANCY

Position: Technical Support Engineer

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Provide on-site and remote technical support (Level 1/2) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Respond to IT support tickets and service requests in a timely manner, ensuring thorough documentation and resolution.
• Collaborate with the IT team to implement and maintain IT infrastructure, systems, and policies.
• Monitor and maintain inventory of IT equipment and supplies.
• Support remote users through various communication channels, including phone, email, and remote desktop tools.
• Troubleshooting and Diagnostics, Conduct Preventive Maintenance as specified and on schedule.
• Dispatching IT equipment to remote users and other facilities.
• Occasionally required to work after regular hours and or specific Stand-by duty, in line with the global business needs.
• Perform overtime when required for Meetings, Projects roll-out, etc. due to the line of business.
• Assist the support team, if needed, to perform 24×7 Stand-by (No Shift work is required).
• Any other Technical related tasks.

What You’ll Need

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience installing, configuring, Printers/Scanners and providing application support.
• Experience providing Level 1/2 support for Network and System Administration.
• Ability to diagnose and resolve basic technical issues.
• Experience in server system administration platforms (server technologies, hardware) and networking technologies (routing, switching, VPN, firewalls, WiFi).
• Understanding and basic knowledge of common end-user hardware (laptops, keyboards, printers, VoIP devices, mobile devices, USB devices, etc.)
• Good communication skills (verbal and written) valuing customer oriented and cool temperament.
• Strong problem solving and analytical Skills.
• Priority will be given to Singaporean and Permanent Residents and able to smart immediately.

Senior Technical Specialist / Lead

IMMEDIATE VACANCY

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Mentor and coach Technical Support Team to provide customers with exceptional support; including prioritizing assigned workflow, monitoring and resolving issues and incidents, and ensuring accurate and timely documentation of all requests and outstanding issues.
• Provide on-site and remote technical support (Level 2 and Level 3) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Oversee daily team operations, ensuring efficiency and the successful execution of tasks.
• Ensure that customers experience exceptional service levels by proactively liaising with other internal departments to solve problems and provide seamless support.
• Assist with escalations and incidents, liaising confidently with customers to clarify details and enable accurate problem definition.
• Advising clients on preventive maintenance, configuration, operation, and environmental factors that may impact product performance.
• Ensure the quality of Support meets our high Customer Service standards by delivering against and exceeding team performance, SLA’s and other KPI’s.
• Proactively creates suggestions on improvements and processes for the team and improve the customer experience, and act as voice of the customer.
• Required to work after regular hours, in line with the global business needs.

Skills and Experiences likely include:

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience providing High Level support for Network and System and Server Administration Platform includes but not limited to; assisting Level 1 support, when needed and ability to diagnose and resolve basic and complex technical issues.
• Strong understanding of IT related duties and business role.
• Ability to grasp new contexts, think beyond traditional solutions and challenge.

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Develop and enforce documentation standards and templates to maintain consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

What Will Make You Shine

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 4 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.
• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Responsibilities

· Conduct in-depth research to identify patterns, trends, and opportunities across IT sector.

· Develop and implement IT strategies leveraging advanced statistical, econometric, and machine learning methods.

· Backtest and validate IT strategies using historical and real-time data, ensuring robustness and reliability.

· Work with development teams to design and prototype innovative IT solutions based on research findings.

· Contribute to the development of long-term IT strategies and innovation initiatives.

· Stay updated with the latest developments in the IT field and share insights with internal teams.

Requirements

· Master’s in IT, Science, Statistics, or a related field.

· Proficient in programming languages such as Python, R, or MATLAB.

· Familiarity with databases and querying languages (e.g., MySQL).

· Proven experience in IT research or a related field.

· Knowledge of machine learning is preferred.

· Self-motivated and capable of managing multiple tasks in a fast-paced environment.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd
RCB No. 202233837K

Job Position:- Resident Technical Officer (M&E)

Working hours

Mon - Fri (08.00 am to 5.00 pm)

Sat - (08.00 am - 12.00 pm)

Education & Qualification

• Diploma in Mechanical Engineering or equivalent.
• Possess at least 5 years of relevant and practical experience on site.

Skills And Knowledge

• Strong technical knowledge to review design details and method statements.
• Ability to resolve site issues during construction.
• Familiarity with local mechanical & electrical codes, regulations, and authority requirements.
• Completion of at least one safety course and ability to identify potential safety infringements.
• Ability to manage a team of Site Supervisors (for Senior Resident Engineer, Resident Engineer, and Resident Architect roles).
• Administrative skills to maintain discipline and manage personnel records.
• Good communication and interpersonal skills to work effectively as a team player.
• Diligent, methodical, and meticulous.
• Willingness to work overtime and adapt to digitalization efforts in projects.
• Keen learner and supportive of new technologies in the built environment.

Monday to Friday

8.30am to 6pm

Office location: Outram

Basic + Standby Activation + Transport allowance

Responsibilities

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements

• Knowledge and hands-on experience in electrical security systems (CCTV, access control system, intrusion detection system)
• Able to do standby duty, be activated to fault calls/maintenance schedule outside of office hours (paid)
• Knowledge in IT/Network/Server is an added advantage
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Apply deep and broad technical background and knowledge of industry trends to operate critical or high-risk technology areas/customer groups.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Mentor/consult with team members, other organizations, customers, and vendors on the most complex issues.
• Resolve technical and business incidents independently. Mentor/assist less-experienced team members on complex incidents
• Provide expert consulting on a specific technology, application, service offering or market segment.
• Deliver strategic account support through proactively maintaining high-level technical, operational expertise and understanding of industry trends.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.
• Analyze the customer's business, organization, and information systems needs.
• Develop and grow assigned customer account relationships with complex and strategic accounts.
• Act as trusted advisor in the consultant role for customer and the company's sales teams.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions.
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.

Education and Experience Required:

• Bachelor's degree preferred or Associate degree holder (technical field) with 8+years working experience in related fields desired.

Knowledge and Skills:

• In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications.
• Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices.
• Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
• State-of-the-art technical, functional or business knowledge.
• Expert in one or more industry or advanced specialty areas.
• Anticipate Customer needs, develop proposed solutions, and build consensus with customer key decision makers.
• Capable of consulting with Customers for process design, development and implementation.
• Thorough understanding of change management process and procedures.
• Expert skills in project management, analysis, communication, presentation, innovation and negotiation .
• Delivery expertise in at least two or more specific specialty skills. Eg. (ITIL, performance, Change management).
• Mission Critical and ITIL certifications.
• Certified in a strategic business direction (e.g. SAN, SAP, OpenView, ITIL), certification tied to the company's key business strategies with associated revenue.

Technical Manager (Mechanical (ACMV))

• Working Day: 5 Days | Mon – Fri 8.30am – 6pm
• Location: Ang Mo Kio
• Salary: S$ 6,000 - 9,000

Requirements

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical (ACMV) services.
• Good knowledge in Mechanical works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for Mechanical (ACMV) services is preferred

Job scope

• Preparation and submission of Mechanical tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on Mechanical QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Position:- Resident Technical Officer (C&S)

Working hours

Mon - Fri (08.00 am to 5.00 pm)

Sat - (08.00 am - 12.00 pm)

Education & Qualification

• Diploma in Civil Engineering or equivalent.
• Registered as Resident Technical Officer with BCA/IES/ACES.
• At least 5 years of site supervision experience as Resident Technical Officer.
• National Certificate on Construction Supervision from BCA Academy or equivalent.

Skills And Knowledge

• Strong technical knowledge to review design details and method statements.
• Ability to resolve site issues during construction.
• Familiarity with local building codes, regulations, and authority requirements.
• Completion of at least one safety course and ability to identify potential safety infringements.
• Ability to manage a team of Site Supervisors (for Senior Resident Engineer, Resident Engineer, and Resident Architect roles).
• Administrative skills to maintain discipline and manage personnel records.
• Good communication and interpersonal skills to work effectively as a team player.
• Diligent, methodical, and meticulous.
• Willingness to work overtime and adapt to digitalization efforts in projects.
• Keen learner and supportive of new technologies in the built environment.

Responsibilities:

• Support and assist the SRE / RE / RA in duties, review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings
• Report to the supervising Qualified Persons any work that are not constructed according to the building approved plans, project drawings including shop drawings;
• Report to project manager and/or project consultants any work that are not constructed according to the specifications and drawings;
• liaise with the supervising Qualified Persons and their engineers/architects / specialists on the review and approval of revised designs, amended drawings, specialist drawings, sketches, etc.
• Assist in the review of contractor’s method statements and working procedures, and to ensure that they are followed on site;
• verify progress payment claims, all other claims and reports submitted by the contractors;
• keep and review records of works including materials, samples, site equipment, inspections, test reports and ensure proper documentation, keep track of all records and forms
• assist the supervising Qualified Persons to ensure that ground instrumentation ,check Environmental, Health and Safety matters, upon completion of the construction works, inspect and prepare the lists of defects, of any;
• inspect and assist with the taking over of completed works and handing over to facility and estate management personnel and/or appointed managing agents / facility management companies;
• oversee the maintenance of the site office, its cleanliness and orderliness, proper filing systems, plans

Requirements

• Diploma in Civil Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing;
• Registered as Resident Technical Officer with BCA/IES/ACES; and
• At least 5 years of site supervision experience as Resident Technical Officer.
• National Certificate on Construction Supervision from BCA Academy or equivalent.

Responsibilities

• The Resident Technical Officer (M&E) shall be familiar with the respective M&E system testing and Commissioning (T&C) procedure and attend T&C and necessary follow up with the Consultant and Contractor;
• The Resident Technical Officer (M&E) shall demonstrate strong understanding of respective M&E sequence of works and co-ordinating works;
• The Resident Technical Officer (M&E) shall have experience in solving site clashes/problem with regards to M&E and other disciplines.
• Support and assist the SRE / RE / RA in duties, review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings
• Report to the supervising Qualified Persons any work that are not constructed according to the building approved plans, project drawings including shop drawings;
• Report to project manager and/or project consultants any work that are not constructed according to the specifications and drawings;
• liaise with the supervising Qualified Persons and their engineers/architects / specialists on the review and approval of revised designs, amended drawings, specialist drawings, sketches, etc.
• Assist in the review of contractor’s method statements and working procedures, and to ensure that they are followed on site;
• verify progress payment claims, all other claims and reports submitted by the contractors;
• keep and review records of works including materials, samples, site equipment, inspections, test reports and ensure proper documentation, keep track of all records and forms
• oversee the maintenance of the site office, its cleanliness and orderliness, proper filing systems, plans

Requirements

• Diploma in Mechanical or Electrical Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing; and
• Possess at least 5 years of relevant and practical experience on site.