• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Position Overview:

To ensure nominated vessels are maintained & operated in line with Statutory Instruments, Company Policy & Safety Management System, Industry Best Practice & Vessel Owners Requirements.

Key Responsibilities & Accountabilities:

1. Act as the single point of accountability, monitoring all onboard activities and providing Technical & Operational Guidance and Support to the Master & crew of nominated vessels as required.
2. Ensure Safety & Environmental Compliance with respect to Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements are given the highest priority by both the shore and vessels staff.
3. Monitor and support all operations onboard nominated vessels closely, provide assurance that they are undertaken in full Compliance with Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements, whilst meeting efficiency & economic expectations.
4. Ensure compliance with Wallem’s SMS, flag and class’s rules and regulations, state requirements, TMSA and other vetting agencies’ conformance.
5. Support Operations superintendent and work together for common objective to operate vessels as required under the SMS and within the purview of Shipman Agreement.
6. Responsible for all budgetary expenditure on nominated vessels, provide timely reports & analysis to Fleet Manager(s) and Owner(s) as required.
7. Responsible for operating vessels within KPIs set out by Wallem’s SMS while maintaining priority on safety and pollution prevention. Technical Superintendent works with other departments of Wallem for meeting commercial expectations and maintaining vessels sea-worthy.
8. Act as Client/Owners point of contact ensuring the highest level of customer Service & Satisfaction are maintained whilst also protecting the Wallem brand and our employees from risk.
9. Provide Direction, Coaching, Guidance, Mentoring and Evaluation of senior sea staff to ensure that all operations are carried out safely & successfully whilst also enabling senior sea staff with their individual career progression & development.
10. Monitor and maintain a thorough knowledge of current Technical Superintendents Work Instructions which maybe subject to review and revision from time to time, whilst completing all Tasks detailed in the Technical Superintendents Work Instructions for nominated vessels.
11. Monitor and optimize vessels and seafarers’ performance. Collaborates with other stakeholders to ensure that vessels and seafarers have adequate resources to perform.
12. Review, write and provide feedback on development area of seafarers, work-performance during specific contract, while setting clear goals and targets.
13. Act as part of the Shore base Emergency Response team as required.
14. Complete any additional tasks as reasonably requested by the Fleet Manager.

Requirements:

• Engineer Officer Qualification, with First Class Chief Engineers Motor license from an IMO whitelist country; OR
• Degree in Marine Engineering/Naval Architecture/Mechanical Engineering or other related.
• Minimum of 2 years’ sailing experience as Chief Engineer onboard; OR
• Minimum of 1 year's experience as Technical Superintendent within the Maritime Industry ashore.
• Able to handle mixed vessels types (e.g dry cargo, containers, gas carriers, RF containers)
• Salary will be commensurate with experience of the candidate.

“If you have the drive for achievement, we’d love to hear from you. Please apply in strict confidence with your full resume and contact details.

Information collected will be kept confidential and used strictly for recruitment purpose only.”

Ship Management and marine logistic company is looking for a committed person to join the team:

Job responsibilities:

• Monitor and attend to the ship’s Class Survey, routine inspections and third party ship inspection.
• Coordinate and attend to all technical matters pertaining to ship upkeep maintenance, operation and performance including repairs and drydocking.
• Monitoring and updating ship’s technical Plan Maintenance System (PMS).
• Any other tasks assigned by the Company from time to time.

Requirements:

• 1. Diploma in Marine Eng or any relevant experience
• 2. Responsible & able to work independently
• 3. Minimum Requirement 3rd Engineer
• 4. Able to start work immediately

Please indicate your expected salary and earliest start date in your resume. Thank you.

Only shortlisted applicant will be notified.

Responsibilities:

• Assist the Technical Director to manage the Company’s In-House Technicians and Service Partners
• To troubleshoot and resolve matters relating to product quality and service by providing technical advice and/or performing service jobs
• Assist to prepare & analyse monthly reports on concerns related to feedback received from customers on Company’s products
• To understand and resolve product quality issues with our partners or suppliers
• Engagement with Statutory Authorities on Standards, policy and product matters
• To propose and implement process change to improve the overall productivity of the department
• Other duties as assigned by the Technical Director

Requirements:

• Diploma or Degree in Electronics, Electrical or Mechanical Engineering is preferred
• Must possess 5 years and above technical experience
• Good understanding of safety standards and regulations for home appliances in Singapore
• Must be self-motivated and possess good interpersonal skills
• Possess strong leadership, analytical and problem-solving skills.
• Bilingual in English and Mandarin

Mon-Fri, 8.45am to 5.30pm / Alt Sat 9am to 1pm

Annual Leave / Medical Benefit / Bonus

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

Ship Management and Marine Logistic Company is looking for a committed person to join the team:

Job responsibilities:

1. Oversee vessels engine department.

2. Monitor and attend to the ship’s Class Survey, routine inspections and third party ship inspection.

3. Coordinate and attend to all technical matters pertaining to ship upkeep maintenance, operation and performance including repairs and drydocking.

4. Monitoring and updating ship’s technical Plan Maintenance System (PMS).

5. Any other tasks assigned by the Company from time to time.

Requirements:

1. Diploma in Marine Eng or any relevant experience

2. Responsible & able to work independently

3. Minimum Requirement 3rd Engineer

Please indicate your expected salary and earliest start date in your resume. Thank you.

Only shortlisted applicant will be notified.

Job Description

• Provide technical support in managing and handling the segregation, classification, and disposal of various waste materials.
• Provide expert advice on the proper segregation of hazardous and non-hazardous waste based on chemical properties, safety considerations, and regulatory requirements.
• Conduct regular reviews of existing workflows and procedures, providing recommendations for improvements and implementing the necessary action plans.
• Provide guidance on legal requirements for the safe handling and disposal of chemical waste.
• Educate department staff on best practices for waste segregation, chemical safety, and compliance with environmental standards.
• Conduct analysis of chemical waste materials to determine their composition and ensure they are being appropriately segregated and treated.

Job Requirement

• Good interpersonal and communication skill
• With knowledge of waste segregation practices and hazardous materials handling preferred
• Good problem-solving skill
• Experience with chemical analysis

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Description

• Overseeing and managing the technical aspects of maintaining and operating buildings or facilities e.g., HVAC, electrical, plumbing, and safety systems.

• Ensure that all equipment and systems are functioning efficiently and perform routine checks and inspections to identify issues.

• Manage a team of contractors in scheduled maintenance, repairs, and installation service.

• Conduct regular safety inspections and ensure that all fire and safety systems are up to code.

• Troubleshoot and resolve problems with building systems or equipment, including coordinating emergency repairs if necessary.

• Assist in the planning and implementation of upgrades to building systems to enhance efficiency, performance, or sustainability.

Job Requirement

• Good interpersonal and communication skills

• Preferably with prior working experience in government agencies projects

• Expertise in facilities management systems such as HVAC, electrical, plumbing, and fire safety

• Strong problem-solving skills

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Descriptions:

• Provide site supervision for Civil, Structural and miscellaneous works for infrastructure projects.
• Liaison with Contractor on work schedule, progress, work quality, site safety and quality control etc.
• Ensure works carried out by the Contractor are in accordance with the drawings and specifications, approved work methods and schedule.
• Liaison with relevant authorities and local communities for works executed on site.
• Carry out site supervision duties as specified under BCA regulations and report to the project QP and Project Engineers.
• Give regular feedback and report to the Consultant on the works progress, as well as improvement items pertaining to safety, supervision, security, construction, maintenance, etc.

Job Requirements:

• Registered with IES/ ACES with min 5 years relevant working experience of civil and structural works in construction sites.
• Must be fully conversant with BCA Regulations; able to maintain systematically site records, government contract documents and meet BCA reporting requirements.
• Degree / Diploma in Civil & Structure Engineering or local Polytechnics in Building with experience in supervision of civil & structural works.
• Experience in supervising major earthworks, roads and drainage works, PUB pipeline works, bus shelters and associated works would be advantageous.
• Required to travel and work at a few sites.
• Only Singaporean/SPR

Job Responsibilities

Corporate Tooling team in GMET Shared Platforms is responsible for process automation & re-engineering to simplify complex processes and provide benefits like Improved Efficiency & Productivity, Commoditized & Industrialized processes, Reduced Operational Risk and Measurable & Accurate Outcomes.

• Lead and manage a technical team with focus on delivering banking systems and solutions.
• Implement Python based full stack application instances; analyze the impact on current/new system, research problems and design and implement optimal solutions. Maintain an awareness of the latest technological trends and developments to introduce new processes and products to make things better for the users.
• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.
• Partner with Solution and Enterprise Architects to deliver technical innovations in support of emerging business needs and progressing these ideas from concepts to working solutions.
• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.
• Communicate effectively with vendors and internal teams on technical delivery and system maintenance.
• Enforce technical quality in all aspects of project delivery.
• Lead, mentor, and provide technical decisions to develop internal technical team to improve productivity and enhance job satisfaction.
• Perform technical audits to identify lapses in system and recommend upgrade and updates.
• Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Bank’s System Development Methodology (SDM)

Job Requirements

• At least 6 years of experience in technical delivery and/or technology implementation
• Experience in supporting implementing large-scale, highly available applications or large project implementation.
• Strong experience with Python based backend and high-end frontend frameworks.
• Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Good interpersonal and communication skills, both verbal and written.
• Solid experience in solutioning and system design
• Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.
• Strong experience in unit testing concepts and implementation for python & JavaScript components
• Solid experience in object-oriented design techniques, UML, and object modelling
• Experience with a variety of source control and development tools.
• Experience with Dev-Ops concepts, practice, and tools.
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Hands on experience in development using following technical stack:Frontend development: Vue/Nuxt3, CSS (SCSS).
  Backend development: Python/Django/REST API Frameworks.
  OS skills: Linux/Unix with Shell Scripting.
  Database skills: MS-SQL / Oracle. (Design, Query using SQL , Optimize Queries).
  

RTO RESPONSIBILITIES:

· Assist QPs, Client on site to ensure that all works comply fully with regulatory and client's requirements.

· Work closely with QP(Str), QP(Arch), Client's Project Manager, EHS and other key project stakeholders, regulatory authorities and contractors to provide planning, monitoring, supervision, reporting and communicating/ escalating site non-compliance, quality, unsafe and potential delay.

· Assist to implement and sustain the site supervision quality & safety assurance system.

· Carry out supervision of structural, civil and building works by identifying any non-conformity of contractor's works on site.

· Understand drawings & contract documents in carrying out the works.

· Carry out regular site checks on contractor works & ensure compliance with technical requirements and health and work safety in accordance with MOM regulation.

· Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as built submissions etc., are well managed. Weekly site progress report, including activities, tracking against schedule and list of non-compliance etc.

REQUIREMENTS:

- Diploma in C&S Engineering from an institute accredited by the Professional Engineers Board, Singapore

· Must be accredited as a Resident Technical Officer with BCA/IES/ACES

· Minimum 5 years of C&S and architectural work experience in supervision of industrial development with good knowledge of structural and building works, precast structures, structural steel, post-tensioned and local construction practices.

· Proficient in Microsoft Office and Excel.

· Good supervisory skills.

· Good team player.

- Working site located at Seletar Aerospace Park;

Job Description:

At least 2 years of hands-on experience in data center infrastructure, network hardware, and communications systems implementation and maintenance.

Knowledge of data center environments, including PDUs, RPPs, SANs, and network infrastructures.

Understanding of complex inter-networked environments, such as Ethernet, TwinAx (100GigE, 25GigE, 10Gig, 100M etc) token ring, and WAN technologies (OC-x, DS-x).

Familiarity with TCP/IP protocols, subnetting, and WAN technologies.

Strong analytical and troubleshooting skills to identify and resolve system and network-related issues.

Excellent written and verbal communication skills to interact with vendors, team members, and stakeholders.

Experience in managing or coordinating technical infrastructure projects is an advantage.

While not required, familiarity with the Financial Services industry is a plus.

Roles and Responsibilities:

Hardware & Network Installations: Perform installation, de-installation, relocation, and testing of network hardware (routers, switches, firewalls, encryptors) and systems within the data center. Ensure that all installations meet the required service-level standards.

Carrier Circuit Management: Install, relocate, and test carrier circuits to ensure network connectivity across various hardware.

Cabling & Infrastructure Management: Manage the installation, relocation, and testing of patch cabling for systems and network hardware, maintaining organized and effective cabling practices.

Vendor Coordination: Collaborate with facilities, electrical, and communications vendors to facilitate the installation of infrastructure elements such as power circuits, cabinets, and network components.

Network & SAN Infrastructure Support: Assist in coordinating the installation and management of network configurations and SAN cabling, ensuring that performance and reliability standards are met.

Consumables Management: Oversee the management of critical consumables (cables, labels, rail kits, etc.) to ensure efficient day-to-day operations.

Work-Life Balance: This role will be 12Hour Rotating shift from Thursday to Sunday. 3days off to rest/ recharge.

Career Development: Gain invaluable experience in managing enterprise-level data center operations and network infrastructure.

Our client is a US established MNC company, world-class developer, manufacturer, and marketer of lubricant and fuel additives and chemicals designed to help enhance the performance of all types of transportation and industrial equipment.


Duration: 12 months
Working Hours: 5 days - Mondays to Fridays, 7:45am to 4:45pm
Working Location: Jurong Island (Company transport provided - Paya Lebar, Bishan, Yew Tee, Jurong East & Boon Lay)

Roles and Responsibilities:

• Organize material through Operations Trainers and complete technical writing assignment (Operating Manual and Procedures) with focus on order, clarity, conciseness, style, and terminology.
• Coordinate with Operations Trainers and other stakeholders to establish technical content and update relevant document through Operations Trainer guidance
• Edit, standardize, or make changes to document material as instructed by Operations Trainers
• Support Operations Trainer in the draft, review, validate, approval and publishing documents through SharePoint workflow and other Procedure databases
• Execute Document Review process through Operations Trainer guidance - Publish materials (Available in SharePoint) and execute revisions or changes in scope, format, and content according to Electronic Operating Manuals (EOM) Standards and Procedure Standards.
• Maintain records, files of work and revisions of all documents in Procedure databases
• Need to work with photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Draw sketches using Microsoft Visio to illustrate specified materials or valve line-up sequence.
• Administrative and Logistics coordination support in terms of L&D work processes

Requirements:

• 3 years or more experience in a Technical Writer role or Ability to prove Technical Writing skills in Oil and Gas industry sector
• Diploma / Degree in Chemical Process, Communication or English. In lieu of degree, prior experience in Oil and Gas Industry sector in a technical writing capacity
• Strong writing skills. Strong communication and organization skills
• Strong MS Word knowledge and proficiency in MS Outlook. Proficient in other MS application (Excel, Power BI, Visio) preferred

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

Job Responsibilities

Corporate Tooling team in GMET Shared Platforms is responsible for process automation & re-engineering to simplify complex processes and provide benefits like Improved Efficiency & Productivity, Commoditized & Industrialized processes, Reduced Operational Risk and Measurable & Accurate Outcomes.

• Lead and manage a technical team with focus on delivering banking systems and solutions.
• Implement Python based full stack application instances; analyze the impact on current/new system, research problems and design and implement optimal solutions. Maintain an awareness of the latest technological trends and developments to introduce new processes and products to make things better for the users.
• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.
• Partner with Solution and Enterprise Architects to deliver technical innovations in support of emerging business needs and progressing these ideas from concepts to working solutions.
• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.
• Communicate effectively with vendors and internal teams on technical delivery and system maintenance.
• Enforce technical quality in all aspects of project delivery.
• Lead, mentor, and provide technical decisions to develop internal technical team to improve productivity and enhance job satisfaction.
• Perform technical audits to identify lapses in system and recommend upgrade and updates.
• Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Bank’s System Development Methodology (SDM)

Job Requirements

• At least 8 years of experience in technical delivery and/or technology implementation
• Experience in supporting implementing large-scale, highly available applications or large project implementation.
• Strong experience with Python based backend and high-end frontend frameworks.
• Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Good interpersonal and communication skills, both verbal and written.
• Solid experience in solutioning and system design
• Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.
• Strong experience in unit testing concepts and implementation for python & JavaScript components
• Solid experience in object-oriented design techniques, UML, and object modelling
• Experience with a variety of source control and development tools.
• Experience with Dev-Ops concepts, practice, and tools.
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Hands on experience in development using following technical stack:Frontend development: Vue/Nuxt3, CSS (SCSS).
  Backend development: Python/Django/REST API Frameworks.
  OS skills: Linux/Unix with Shell Scripting.
  Database skills: MS-SQL / Oracle. (Design, Query using SQL , Optimize Queries).
  

Responsibilities:

• Work with application team on challenges to existing batch workflow in Automic and file transfer rule in IBM Sterling with tightened security and address BAU batch and file transfer issues.
• Support for Automic AWA and File Transfer BAU change requests, incidents, and IT projects.
• Support on Audit requirements for batch workflow in Automic and file transfer rule in IBM Sterling by providing detailed RFIs for the client Application systems.
• Support interface connectivity across client internal systems and connectivity with client external partners like Collection Agencies, Government Agencies etc.
• To perform SPS MSSL market trial on-boarding for the active Market Retailers as per User request.
• Support Automic Upgrade project for SIT and UAT Testing.
• Support the ITS SCO and applications team on SFX / Automic Skillset transformation by providing guidance in file transfer event setup and batch job design, creation, and modification.
• Automate the on-boarding and off-boarding trading partner in SFX.
• Improve the provisioning process for Automic and SFX project environment.
• Automate the migration process from QA to PROD for file routing rules.

Requirements:

• Bachelor’s degree in computer science, IT, Engineering, or a related field.
• Minimum 4 years of relevant experience in in Automic AWA and IBM Sterling.
• Proficiency in managing and troubleshooting batch workflows using Automic AWA.
• Experience with file transfer rule creation and maintenance in IBM Sterling, including the application of enhanced security measures.
• Familiarity with Agile methodologies.
• Strong cross-team collaboration and communication skills.
• Strong analytical and problem-solving skills.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

About the Company

Our Client is an innovator and leader in the mobility space.

Responsibilities

We’re looking for a Software Engineering Technical Lead to provide sound technical expertise in the design of backend architecture and systems to deliver impactful products to users.

• Lead backend architecture design, defining scope and optimising systems;
• Design functional flows and document critical requirements;
• Develop code and provide technical mentorship to team members;
• Resolve complex technical issues in a hands-on manner;
• Enforce best practices to ensure quality and security of code;
• Perform evaluations on existing systems to propose enhancements or mitigate risks;
• Work across functions and with internal stakeholders.

Requirements

• Degree in Computer Science or any relevant discipline;
• At least 6 to 8 years of experience in a technical role in backend development;
• Strong proficiency in multiple tech stacks;
• Hands-on experience in Agile software development;
• In-depth understanding of and experience in AWS;
• Strong problem-solving skills;
• Experience in various documentation tools;
• Good communication skills and ability to work cross-functionally.

Employment Details

• Permanent role;
• Hybrid work arrangement;
• Excellent remuneration and benefits.
• 
  

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Primary Responsibilities

Team Leadership & Management

• Lead, supervise, and mentor the technical support team, fostering productivity and morale.
• Conduct regular training sessions to keep the team updated on new technologies and support protocols.
• Define clear goals, objectives, and performance expectations for team members.
• Oversee recruitment, onboarding, and performance evaluations to build a high-performing team.

Customer Support

• Ensure prompt and effective resolution of customer issues to achieve high satisfaction levels.
• Serve as an escalation point for complex or unresolved technical problems.
• Monitor customer feedback and address recurring issues proactively to improve the customer experience.
• Develop strategies to enhance customer support operations and service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement and manage ticketing systems, reporting tools, and communication platforms.
• Analyze support trends to optimize workflows, improve efficiency, and reduce resolution times.

Technical Expertise

• Maintain in-depth knowledge of the company’s products, services, and technologies.
• Guide the support team in technical troubleshooting and resolving complex issues.
• Collaborate with product and engineering teams to address recurring technical challenges and improve products.
• Stay informed about industry trends and integrate best practices into the support process.

Communication & Collaboration

• Act as a bridge between the support team and other departments, such as sales, marketing, and product development.
• Provide senior management with regular updates on team performance, customer satisfaction, and operational challenges.
• Liaise with external vendors or partners to resolve third-party technical issues.
• Effectively communicate technical concepts to non-technical audiences and stakeholders.

Strategic Planning

• Develop and implement strategies to scale support operations in alignment with business growth.
• Allocate resources efficiently to meet current and future support demands.
• Establish and enforce customer service policies that align with company objectives.

Risk Management

• Identify risks in support processes and develop strategies to mitigate them.
• Ensure compliance with regulatory standards and data protection laws.

Metrics & Reporting

• Monitor support metrics such as first-response time, resolution time, CSAT (Customer Satisfaction Score), and NPS (Net Promoter Score).
• Leverage data-driven insights to refine processes and improve service quality.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Cybersecurity, Computer Science, IT, IT Engineering, Business Administration, or related fields.
• A minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on expertise in troubleshooting software, hardware, networking, and systems.
• Familiarity with ITIL frameworks or similar methodologies.

Technical Proficiency:

• Strong knowledge of Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), and Cloud Platforms (AWS, Azure, Google Cloud).
• Proficiency with helpdesk tools (e.g., Zendesk, Freshdesk), CRM platforms (e.g., Salesforce), and monitoring tools (e.g., Nagios, SolarWinds, Datadog).

Certifications (Preferred):

• CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma certifications are advantageous.

Skills:

• Exceptional leadership, goal setting, and performance management abilities.
• Strong organizational and project management skills, with a strategic mindset.
• Expertise in conflict resolution, adaptability, and working under pressure.
• Commitment to delivering high-quality service and maintaining customer satisfaction.
• Excellent communication and interpersonal skills for handling escalations professionally.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• To perform all roles and responsibilities required of site supervisors under the Building Control Act. Please refer to Annex A for more details on the list of responsibilities for RTOs.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Client, PM, SO, SOR and QP to ensure that works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and ensure that the site programme is in accordance with the approved construction programme. Any deviations from the construction schedule shall be reported immediately to the Client, PM, SO, SOR and QP. In the event of delays, the Resident Technical Officer shall assist the contractors to mitigate delays but without comprising on the quality.
• To ensure and maintain proper updated records of all works done, including records of tests, inspections, status of works, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc and all other records as directed by Building Control Authorities.
• To study the contract documents and drawings and verify if there are any discrepanciesamong the drawings. All discrepancies shall be brought to the attention of the Employer concerned.
• To ensure that all installation methods and material used are in accordance with the contract drawings and specifications, and report to Client, PM, SO, SOR and QP on any materials that are not conforming to the specifications
• To liaise with the Main contractor and the Architect / M&E / C&S Engineer in the checking and approval of shop drawings, catalogues and samples.
• To liaise with the Main contractor in resolving site problems. All problems on site shall be referred immediately to the Client, PM, SO, SOR and QP. The Resident Technical Officer shall issue sketches or directions as and when necessary. All site memos shall be copied to the Employer.
• To ensure that the Main contractor comply with the Ministry of Manpower’s guidelines and recommendations for construction safety and the owner’s in-house safety management system.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings.
• To follow up and report to relevant Employer within three (3) days for site issues raised during the meetings.
• To manage the team of supervisors on site to ensure that all site activities comply with the regulations and clients’ requirements and supervisors’ overtime claims.
• To ensure that all reinforcement, formwork, penetrations, etc. are finally checked prior to concreting. All concrete pours during office hours and all critical pours even after office hours shall be supervised by you personally (i.e. standing supervision).
• To record collate and file all incoming and outgoing design, shop, construction and coordination drawings. All old construction drawings shall be stamped ‘superseded’ and no checking shall be carried out on the superseded drawings.
• To generate defects list, supervise and monitor progress of rectification works and ensure that all defects are rectified as per Employer’s advice.
• To advise the Employer on the percentage of works completed for the purpose of verifying progress payment valuation, and to check contractor’s claims and variation orders.
• To ensure that the contractors record accurately on drawings, the installation works on site. This is to ensure that the as-built drawings reflect accurately the work that has been done on site. Also to check against the Employer’s drawings and identify and highlight the changes of variation orders so that Employer can direct the contractor to finalise the as-built drawings and to maintain a set of updated drawings on site.
• To check on quality of materials delivered to site and report to Client, PM, SO, SOR and QP of any materials that are not conforming to the specification. And to verify reports and claims submitted by contractors and to certify and sign on Delivery Orders
• To submit daily reports and updates to HDB based on an approved format. This will include and not limited to daily noise meter readings, daily safety and manpower reports.

Qualification

• Diploma in Civil/Structural Engineering or an equivalent certificate from a recognized institution/university or acceptable to the Commissioner of Building Control.
• Registered RTO (with BCA / IES / ACES) with Min. 5 years of RTO experience, institutional Project working experience preferred
• Good understanding in construction drawings and specification for Structural and / or Architectural works
  Familiar with Singapore Building Control Act and Construction Regulations.
• Good knowledge or experience in several aspects of construction activities
• Experienced in Coordinating Architectural / Structural works with project team
  

PDS (Project & Development Services) Technical Solutions Lead, APAC Strategic:

Job Profile

The PDS Technical Solutions Lead, APAC is responsible for leading solutions development for all global/regional PDS RFPs or multi-X RFPs with substantial PDS scope & opportunity. They work closely with the regional PDS sales team, PDS SMEs and APAC Sales Head to secure new accounts for APAC.

• Grow win-rate (go/no-go, solutioning and closing) for MSAs and Account clients across APAC
• Develop creative solutions by deeply understanding client needs, leveraging the JLL platform, and thinking beyond the standard
• Build deep understanding of JLL capabilities across APAC and globally to apply this knowledge while solutioning Operational:
• Develop a thorough understanding of PDS’ capabilities & licenses across APAC
• Develop a thorough understanding of differences in definitions of service types (Principal, Managing Contractor, etc) across US, EMEA and APAC
• Prospect and engage with clients to position PDS ‘front-of-line’ for upcoming opportunities
• Collaborate internally with Accounts, PDS & WPM/IFM, Consulting, Research & Technology to be able to build best solutions for clients using the full width and depth of the JLL platform

Coordinate with the wider sales community to synergize for common pursuits Tactical:

• Track and stay well versed with market/industry trends and technologies (design, materials, construction tech & tools, etc)
• Participate in relevant events/organizations (new products, technologies, etc)
• Build strong relationships with decisionmakers and influencers Experience
• Direct client facing experience leading pursuits
• Hands on experience working across multiple countries in APAC (preferable)
• Strong working knowledge of Project and/or Construction Management
• 5+ years of sales or account management experience in APAC with a multi-national CM, PM or Design firm
• 15+ years total minimum work experience
• Professional qualification in project / construction management or design or equivalent is preferred and a plus Skills
• Has strong capability in both written, verbal & “visual” communication and is able to articulate well across all grades of stakeholders especially during in-person/virtual interactions
• Has strong solutioning capability (ability to translate conversations to build technical solutions)
• Must be highly analytical & organized
• Has strong knowledge of and experience working with Power Point and is a an experienced and capable presenter Attributes (Behavioural)
• Client Centric – keeps client interests paramount at all times
• Process Oriented – proficiently manages data & information in a continued manner
• Flexible & Open – open to change, has learning agility and is intellectually curious
• Connector – can bring together various constituents across the organization to help drive client solutions
• Results Oriented – gravitas to persuade, build confidence to obtain results

Job Summary

Responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role.

Responsibilities

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements

• Degree / Diploma in engineering discipline
• Minimum 1 year experience in sales liaising for OEM Semiconductor industry
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred
• Ability to troubleshoot electronics hardware system is an added advantage
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application
• Good analytical skill

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 24883

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

• MNC Company
• Basic $4000 - $4500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work
• Handling of measurement and detection equipment for military and homeland security
• Handle sales product enquiries
• Manage post-sales delivery of equipment
• Prepare basic reports
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 2-3 years of relevant experience
• Possess IT software installation and configuration skills will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company
• Basic $5200 - $6200 + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 9am to 5.45pm
• Working Location: Science Park

Job Responsibilities:

Lab

• Analyse/Evaluate samples based on customer’s request. For example, it will be conducted by microscope, microtome, DSC, FT-IR, retort sterilizer and Oxtran
• Conduct food storage test and coordinate lab tour/demonstration/seminar when outside company visits
• Support the management of technical centre with Technical Service/Market
• Development manager such as budget management, maintenance and task allocation
• Based on analysis/evaluation result, make report and promotion tools, reviewing result from other lab team members
• Collaborate with outside company to get better results

Technical Service/Market Development (TS&MD)

• Troubleshoot, investigate, and resolve technical problems and support new development at customers
• Promote our new products that will meet customer needs
• Explore new application and launch new development project
• Promote our products to whole value chain not only direct customers but also indirect customers such as brand owners, machine makers, raw material makers to enhance our market presence and create new projects
• Investigate market trend such as brand owner’s direction, sustainable packaging design and potential market size

Requirements:

• Bachelor’s Degree in Food Science and / or Chemistry
• More than 5 years experience in food and/or food packaging industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740