Job Description:

• Analyze SPC charts using SPACE. Know all the PR rules and their significance. Do proper annotation to maintain quality troubleshooting rate for SPC OOC. Understand Cp and Cpk indices
• Monitor critical SPC charts daily. Perform process window study and provide improvement plan to reduce OOC and improve CPK
• Analyze split lot, DOE data, ET, sort yield using JMP, Klarity ACE.
• Create SPC charts, DCOP and modify SLDB using PROMIS (Si-View).
• Upload recipe, check recipe and ensure recipe content compliance using RMS.
• Follow up on SPSR, MRB, 8D, TECN, or spec update with ECN.
• Setup and troubleshoot in recipes/ job files in all metrology tools within the Module.
• Follow up on passdown to troubleshoot process issues. Establish CAS / procedures to be followed and work with other departments for resolution if required.
• Startup and qualify new process and new equipment within scheduled timeline. Work closely with the Equipment Engineer on new equipment acceptance. Know the concept of repeatability and reproducibility (R&R) run.
• Work on reducing process constraint so that Mfg can have more flexibility.
• Perform process matching between equipments to reduce variation and analysis / DOE to find factors for better tool matching.
• Participate in CIP programs to optimize process window, cost, yield, and productivity.
• Work as a team with both Equipment and Mfg Engineers to meet Module objectives. Work to meet the key indices of Uptime and OEE goals.
• Represent own Module to attend cross-functional task team to address yield improvement/ excursion issues. Follow up with cross-fab benchmarking activities to engage the best-in-campus practices across fabs.
• Self audit and update specifications/ documentation to meet TS16949 Quality Standard requirements.
• Follow good housekeeping and safety rules in office and FAB.
• Provide coaching, guidance, feedback and training to AEs or Techs on their troubleshooting skills, understanding of processes, decision making, risk assessment.

Requirements:

• Degree in Electrical / Electronics / Microelectronics / Chemical Process / Chemistry / Physics
• Min 3 years of relevant work experience in Etch Process or BEOL
• An excellent team player with good interpersonal, communication and written skills
• Strong logical thinking capability and good analytical skill
• High level of integrity with strong leadership attributes to lead and coach a team
• Highly committed with good ownership and accountability
• Able to adapt in a fast pace environment and work under pressure
• Proficient in MS Office Applications

• Well established Company
• Basic $3000 to $5000 + AWS + Variable Bonus
• Working location: Redhill
• Working hours: 9.00am – 6.00pm (Mon to Fri)
• Training Provided for those with less experience
• Flexible work arrangement can be discussed with various position available

Job Responsibilities:

• BIM/CAD consultation and related services (i.e., model integration, scheduling attributes using modeled info, etc.) for design, construction, and post-construction activities
• Support project modelling requirements for project, ensure timely deliveries of outcomes
• Audit model and BIM data to insure data integrity and consistency
• Trouble-shoot & resolve BIM issues pertaining to BIM models
• Manage model data to facilitate model coordination between multiple disciplines and subcontractors
• Collaborate and communicate with multiple disciplines and sub-contractors to deliver and/or manage BIM data, if needed via online system / email etc
• Audit and report project metrics related to the BIM model and data as defined by the customer’s team
• Generate progress & status reports
• Support and educate the customer’s team to utilize BIM data
• Support sales team in requirement gathering, proposal writing; marketing and presentation.
• Other advice duties as assigned.

Requirements:

• Possess Diploma and or Degree in BIM or equivalent
• Proficient in Autodesk Revit/ArchiCAD or equivalent BIM software.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

The Business Analyst will work closely with business stakeholders, IT teams, and wealth management experts to take down requirements, run business solutions and technology-driven innovations.

Role requires a understanding of Client Life Cycle Management under wealth management, Wealth Management products, and ability to translate business requirements into technical solutions.

The ideal candidate will have significant experience in business analysis, combined with a technology background, to support the organization's digital transformation and business growth initiatives.

Job Description:

• Partner wealth management stakeholders to understand and document business needs, analyse processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Qualifications:

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team & Resident Engineer on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To attend site, progress, variation and coordination meetings
• To coordinate with Resident Engineer with respect to C&S engineering works, architectural and M&E engineering works
• Period: 36 months
• Start from: December 2024

Requirement:

• Min Diploma in Civil Engineering, Construction Engineering, Architectural or equivalent
• At least 4 years of relevant experience in supervision of commercial buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are seeking a highly skilled and experienced Technical Lead to join our dynamic team. The ideal candidate will have a strong background in ETL engineering in Azure and Spark based frameworks. As an Technical Lead, you will be responsible for leading the design, development, and implementation of ETL processes and data integration solutions to support our data analytics and business intelligence initiatives.

Job Responsibilities

• Lead the design, development, and implementation of ETL pipelines to extract, transform, and load data from various sources into data warehouses and data lakes using Azure Data Factory/ Synapse, Pyspark, SQL
• Experience in files, API’s and streaming based ingestion.
• Familiarity with metadata-based ingestion frameworks
• Design routines to capture data quality and apply corrections
• Monitor and optimize ETL processes for performance, scalability, and reliability.
• Troubleshoot and resolve data integration issues in a timely manner.
• Understands the technical integration touchpoints with other solution components such as front end applications and data governance tools
• Collaborate with data architects, data scientists, and business stakeholders to understand
• Mentor and guide junior ETL engineers and provide technical leadership to the team.
• Stay up-to-date with the latest trends and best practices data integration technologies.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• 6 to 8 years of experience as a Technical Lead in Azure data engineering with expertise in ETL engineering and data integration techniques.
• Proficiency in PySpark
• Experience in implementation of data platforms in Singapore Government Commercial Cloud (GCC)
• Strong SQL skills and experience with relational databases and data warehousing solutions.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications:

• Experience with Azure cloud-based data platforms
• Certifications in Azure data engineering or related areas.

• Preferrably with experience in fire protection systems
• Drafting, drawings, Tender BQ
• Project management includes preparing, scheduling, coordinating, monitoring etc.
• Project administration, quotation, progress claim, PTW, SIC etc.
• Hardworking and independent, willing to learn
• Proficiency with MS Office & CAD
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

• Managing the planning and design stages of construction projects.
• Contributing technical expertise to project drawings and designs.
• Performing cost calculations and preparing financial projections.
• Preparing work schedules in collaboration with the project manager.
• Liaising between contractors, subcontractors, vendors, and suppliers.
• Overseeing construction engineering processes.
• Performing regular tests on materials and procedures to ensure compliance with industry regulations.
• Ensuring that the construction project is completed on time and within budget.
• Documenting processes and keeping detailed construction logs.
• Presenting construction project progress updates to clients and senior managers.

What You'll Do:

Duties could range from the following:

1. Assist engineers in carrying out high voltage equipment maintenance, equipment fault repairs and / or liaise with the relevant Authorities to execute work assignments
2. Perform site management and supervise contractors
3. Perform 6.6kV or low voltage switching, load transfers and safe isolation of high voltage equipment, site management and supervise contractors and staff
4. Attend to customers’ feedbacks and / or 22kV equipment’s alarm and fault
5. Plan and implement the various works programmes in accordance to budget provisions and schedules
6. Prepare and collate information for monthly reports
7. Ensure records are filed properly and data are updated promptly in systems
8. Attend to customers’ complaints & feedbacks and / or equipment alarm and fault
9. Perform standby duty during and after office hours for network incidents
10. Prepare contingency plans and performs standby duty for special event

What You'll Need:

1. Diploma in relevant Engineering field from any of the recognised Polytechnics in Singapore
2. 2-3 years of relevant working experience in power related fields is preferred
3. Knowledge in electrical low voltage network would be an advantage
4. Timeliness and good management of multiple tasks
5. Able to work independently and as a team member
6. Good observation and analytical skills
7. Responsible and take ownership of tasks assigned
8. Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary

What We'll Provide:

1. Take pride in upholding Singapore’s world-class grid reliability, and contribute towards a sustainable energy future
2. You will strengthen our grid’s resilience to enable the energy transition
3. We offer sponsorship programmes for staff who intend to further their education in engineering.

Responsibilities

• Ability to handle multi-tier architecture design for scalable solutions with manufacturing and billing systems.
• To handle full Salesforce application lifecycle development, including solutioning, planning, development, testing, environment management, release management, code versioning best practices, and deployment methodologies and operationalizing.
• Able to handle data migrations from third party systems to Salesforce.
• Able to develop Technology Solutions.

Skills Requirement

• Bachelor degree in Computer Science/Information Technology/Engineering.
• 6-8 years' experience in Salesforce Architecture, working for major F500 company, Big 4, or major SI consulting practice implementing at least 5 large Salesforce projects.
• An expert level understanding and 6+ years of directly working with of the Salesforce product suite, including Sales, Service, Community cloud, SalesforceFinancial Services Cloud (FSC).
• 6+ years exposure in Salesforce business process design and rules configuration.
• Extensive knowledge with platform authentication patterns (SAML, SSO, OAuth).
• 6+ years of Integration architecture and tools experience - real-time APIs and ETL - tools such as SAP PI/PO, Mulesoft and Salesforce connect; knowledge of Salesforce platform events and integration with ESBs (e.g. SAP).
• Must have an expert level of knowledge in configuration as well as in declarative customization and APEX development.
• Expertise with Salesforce and enterprise architecture best practices design - weighing balance between configuration, customization, use of managed packages, appexchange apps, accelerators, and connectors.
• Proven desire to continue to grow their knowledge inside the Salesforce ecosystem.
• Extensive experience with platform security capabilities (TLS, SSL).

Role:

• Assist in preparing and reviewing technical reports and maintenance records.
• Support the Fleet Manager in organizing and monitoring maintenance schedules and repair activities.
• Track and address technical issues, ensuring timely resolution and proper documentation.
• Update and maintain technical documentation, including manuals, compliance certificates, and safety records.
• Ensure vessel operations adhere to maritime regulations and industry standards.
• Assist in preparing documentation for inspections, audits, and regulatory evaluations.
• Serve as a point of contact between ship management, crew, and shore-based technical teams.
• Coordinate with suppliers and contractors for procuring parts and services, when required.
• Arrange and participate in technical meetings, providing necessary support.
• Assist in analyzing technical data to identify trends and suggest improvements.
• Contribute to the development and implementation of technical procedures and best practices.
• Provide support during emergencies, such as technical failures or incidents, aiding in troubleshooting and resolution.

Requirements:

• Degree or diploma in Marine Engineering, Mechanical Engineering, or a related discipline.
• Previous experience in ship management, marine engineering, or a related technical field is advantageous.
• Solid understanding of shipboard systems and technical operations.
• Competence in handling technical documentation and managing data.
• Strong communication and coordination abilities.
• Capable of managing multiple tasks under pressure.
• Relevant maritime certifications or qualifications are desirable.

Project site supervision, inspection, documentation, and coordination for architectural, structural, piling, M&E, and landscape works for Industrial Building,

Job Responsibilities

· To carry out the supervision and inspection of building works as stipulated in the Building Control Act

· To carry out supervision and inspection of the works including any off-site manufacturing and/or pre-fabrication, and ensure that works are constructed to required quality and accuracy, both onsite and at any temporary offsite locations

· Conduct functional tests and commissioning.

· Carry out defects checking and locking-up of units (for handover)

· Assist in feedback related to progress and non-compliance.

· Check on safety and housekeeping issues.

· Manage filing and recording of all project information (site reports, site photos, project information, etc.)

· Report discrepancies in contract drawings specifications or shop drawings

· Highlight technical issues unresolved at work site to the Architect/Engineers

· Assist the Quantity Surveyor in site verification of as-built / completed works

· Inspection of Workers' Quarters

· Checking of delivery orders and checking of OCS (optional component scheme)

The main duties of the RTO (during the defects liability period) shall include but not be limited to the following:

· verify that the Contractor’s defects rectification is completed satisfactorily

· monitor and track that the rectification of the defect meets the service standards set

· attend joint inspections as and when required

· any other duties assigned by your superior

Job Requirements

· The Resident Technical Officer shall be qualified and competent and possess the relevant skills, knowledge, and ability to coordinate and supervise the diversion works.

· Must be accredited RTO by the Institute of Engineers of Singapore (IES)

· Fully conversant with statutory regulations with good organization skills in maintaining site records

· Pro-active in resolving and managing site issues with good team spirit

· Minimum 5 years local experience in Industrial Building construction

Key Responsibilities:
Provide day-to-day technical support and maintenance services, including troubleshooting and problem resolution
Monitor and maintain IT infrastructure, including servers, networks, and software applications
Assist in the implementation and upgrade of new IT systems and solutions
Communicate with vendors and clients to ensure technical needs are met
Write and update technical documentation and operation manuals
Participate in project planning and execution to ensure project goals are met on time
Track and report IT support incidents and problem resolution progress
Continuously learn and update technical knowledge to stay industry-competitive

Basic Requirements:
1-2 years of relevant work experience
Diploma in Computer Science, Information Technology, Computer Engineering, or a related major

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Description

Perform mechnical & piping design review, technical agreement review and other engineering related matters for new building and conversion projects

Job Requirements or Responsibilities

• To support project in addresings engineering issues involving designers and classifications.
• To perform TA review in accordance with the contractual requirement and review schedule.
• To conduct an integration meeting involving pertinent parties for the purpose of design integration.
• To scrutinize all drawings received from supplier and designers, and provide comment as per contractual requirements, rules & regulations and operational practice

Job Responsibilities :

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements :

- Diploma / Degree in Engineering

- 3 years of relevant experience

- Experience in Process Instrumentation / Automation Industry

- Experience with MRO Sales an added advantage

- Independent and Team player

- Excellent communication and interpersonal skills

Familiar with CRM and ERPLN

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Architecting, providing Technical Solution and Proposal defending.
• Effort estimates and schedule preparations.
• ICM Application development, script, widgets.
• Ability to split the implementation schedule into phases.
• ECM solutioning.
• Build assumptions to tightly frame the boundary conditions of the solution.
• Team activities tracking and project progress.
• Work and assist with IBM FileNet application team.
• Communicate progress & issues to the stakeholders.
• Documentation on all deployment, processes, configuration and change management.

Job Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Min 6 years of hands-on experience in Architecting, providing Technical Solution.
• Min 6 years of hands-on experience in FileNet P8 setup (4.x & 5.x).
• Experience In IBM FileNet P8 5.5.
• Hand-on experience JAVA, SPRING, JSP.
• Experience with integrating FileNet security with Active Directory.
• Hand on experience with ICM Application development, script, widgets
• Experience in FileNet technical architect (FileNet case foundation, IBM case manager).
• Hand-on experience JAVA, SPRING, JSP.
• Experience with Interface on DB2 and SQL Server required.
• Ability to develop, implement and adopt Systems Performance Monitoring.
• Experienced with document classification and indexing of data.

Must Have

• Data Migration in ICM 5.x.
• Experience of IBM Case Manager (ICM) 5.3.1 API Development, Task design.
• Experience on ICN customization using IBM FileNet Suits of Products, widget.
• Experience of Server Sizing, and architecting High availability solution using IBM FileNet Suits of Products.
• Good in verbal and written communication.

• Oversee the day-to-day operations of assigned vessels, ensuring compliance with HSSEQ System.
• Plan, manage, monitor, and execute vessel repairs, dry dockings, and conversions within approved budgets.
• Track vessel performance trends and implement corrective measures to optimize operations.
• Collect and evaluate emission control/compliance data (SEEMP/EEXI/CII) and obtain approvals from relevant authorities.
• Monitor class and statutory certification status, manage conditions of class, and arrange necessary surveys (e.g., flag state, Panama Canal certifications).
• Conduct regular vessel visits (minimum twice a year, including port and sailing), prepare visit reports, and address identified deficiencies.
• Prepare management reports (biannual, triannual, or quarterly) for the General Manager’s approval, based on Principal requirements.
• Enforce strict cost control over the annual operating budgets of assigned vessels.
• Review monthly financial reports and approve cost controls before submitting them to the Technical Manager.
• Contribute to the training and onboarding of new crew members and office staff.
• Support SIRE inspections and TMSA audits.

Requirements:

• Possess a Marine Engineer Class 1 (Chief Engineer Unlimited) Certificate.
• A minimum of 5 years of experience in tanker operations is essential.
• At least 2 years of sea-going experience as a Chief Engineer on LPG or Oil Tankers is required.
• Experience as a Technical Superintendent, especially with tankers (LPG/Oil), is advantageous.
• Demonstrates a strong work ethic and teamwork skills.
• Excellent organizational and communication abilities.
• Hands-on experience in technical management with practical skills.
• Flexibility to travel on short notice based on operational needs.
• Comprehensive understanding of maritime safety regulations and compliance requirements.
• Proficiency in risk assessment and accident investigation procedures.
• Expertise in budget management and cost control for vessel operations.
• Ability to effectively coordinate with ship staff, including Chief Engineers and Master Mariners, to ensure seamless operations.

About the Job:

Job Title: Automation Engineer/Senior Automation Engineer

Location: Singapore, On-Site

Responsibilities:

· Responsible for design, coding and support of DeltaV system on site.

· Partial or full ownership in development and implementation of hardware and software solutions pertaining to industrial standards.

· Design and develop system architecture, functional specifications, control strategies and supporting documents as per industry standards.

· Review the life cycle documents/deliverables for the project.

· Determine the process requirements and translate them to automation design.

Resquirements:

· Bachelor’s degree in Automation, Electrical or Bioengineering,

· Experience in Emerson DeltaV DCS or similar, ideally in Pharma industry.

· Experience in designing and commissioning of DeltaV DCS or similar for pharma industry.

· Technical proficiency in determining hardware and software solutions for control systems.

· Familiarity with networking, field devices, control panel design and PLC control systems.

· Experience with design and configuration of communication protocols and interface between DeltaV DCS and other systems.

· Good understanding of S88 and cGMP standards.

· Highly skilled in design of Physical and Procedural layer in batch design.

· Ability to be a team player at all levels.

· Experience in automation roles for FAT, SAT and site commissioning.

· Knowledge of MES interface will be an advantage.

Interested candidates please reach out to us.

Phone: +65-92414243, Email: [email protected]

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

This role will be under the Mobile Industrial Robot (MiR) division.

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Resolve escalated customer support cases by collaborating with regional support engineers, MiR R&D and external partners.
• Establish a close collaboration with the call center team based in Cebu, Philippines. Ensuring their competencies are improved over time and as new MiR products are released.
• Review open support cases and distribute them in the global support team
• Resolve cases according to standard operating procedures (SOP)
• Review and approve hardware return and replacement requests (RMA)
• Escalate any new observations to closest manager according to SOP.
• Escalate new product issues and feature requests.
• Keep up to date on all assigned cases according to SOP
• Support R&D (E.g. Coordinate testing and release of new/reworked software and hardware with R&D)
• Support Application team (E.g Wi-Fi analysis and reports)
• Technical guidance and review of documentation in collaboration with Tech Comm.
• Training and support of regional support engineers and call center team via documentation, webinars and on-site training.
• Training of partners and end-customers in the MiR Singapore office or on-site.
• Maintenance and repair of robot set up in the MiR Singapore office.
• Prepare and perform robot demos and presentations in collaboration with Sales, Marketing, and Product Management at the MiR Singapore office.
• Review and discuss the performance of the MiR call center team with their management.
• Ensure up-to-date Standard Operating Procedures (SOP) for the MiR call center team.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BSc in Engineering – Electronics / Robotics / Mechatronics
• 1-3 years experience in R&D or technical support roles
• Good communication skills
• English at negotiation level
• General IT skills and competent in Microsoft Office products
• Customer service training
• Customer service focused
• Technical/diagnostic ability and analytic approach
• Good cultural understanding
• A team player
• Able to navigate in a constantly changing atmosphere
• Independent and able to take initiative within own area of responsibility

Professional competences - “nice to have”:

• MSc in engineering
• Broad knowledge of engineering subjects (mechanical/electrical/mechatronics)
• WiFi/Network architecture knowledge
• Prior experience at production facilities, warehouses, factories that operate robots
• 2nd language besides English (Chinese, Japanese, Korean etc.)

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, company insurances, paid vacation & holidays, tuition assistance programs, and more.