Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

A technology is only as good as people's ability to use it. As a Senior Software Engineer at Padlet, you can own the full stack (hence the name) of taking our amazing technology at the back end, and making it usable on the front end.

As a Senior Software Engineer at Padlet, you will work on both the frontend and backend components of our product.

ABOUT PADLET

We are building more beautiful and fun alternatives to traditional documents. They're less of a pain-in-the-ass to create, and a lot less waterboard-y to view. Think Microsoft Office, but not as soul crushing.

Over ten million people use Padlet, making it one of the largest sites in the world. The company is profitable and well-funded. Our office is on Boat Quay, overlooking the Singapore River which wends past our city's financial district. We've gotten this far with just twenty six people. Some special people work at this company.

TECH STACK

Rails, Node, VueJS, and code copy-pasted from Stack Overflow.

IT'S A GOOD TIME TO JOIN

Because we're small, there's a lot of energy. And because we have tremendous traction, your first commit touches millions. This combination is rare and quite satisfying.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

We are looking for a skilled System Engineer to design, implement, and maintain IT systems and infrastructure. The ideal candidate will ensure system performance, security, and scalability while providing technical support and troubleshooting for various IT environments.

Responsibilities:

• Install, configure, and maintain servers, networks, and storage systems.
• Monitor and troubleshoot system performance and availability issues.
• Manage and support virtualization platforms (e.g., VMware, Hyper-V).
• Implement and enforce system security measures, including firewalls, patches, and updates.
• Develop and maintain system documentation, including network diagrams and procedures.
• Provide technical support to internal teams and end-users for IT-related issues.
• Automate routine tasks using scripting languages (e.g., PowerShell, Python).
• Collaborate with cross-functional teams to support IT projects and initiatives.
• Perform system backups and disaster recovery planning and testing.

Requirements:

• A graduate in Computer Science, IT, or related field (or equivalent experience).
• 3+ years of experience in system engineering or administration.
• Proficiency in Windows and Linux operating systems.
• Strong understanding of networking concepts (DNS, DHCP, TCP/IP) and hardware.
• Hands-on experience with server and storage management.
• Knowledge of virtualization and cloud platforms (e.g., AWS, Azure).
• Strong problem-solving and analytical skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Summary:

We are looking for an experienced Senior UI/UX Engineer to lead the design and development of user-centric interfaces and experiences for web and mobile applications. You will collaborate with product managers, developers, and stakeholders to create intuitive, visually appealing, and functional designs that enhance user satisfaction and engagement.

Responsibilities:

• Lead the design of seamless and engaging user interfaces (UI) and experiences (UX) for web and mobile applications.
• Conduct user research, usability testing, and analysis to understand user needs and pain points.
• Develop wireframes, prototypes, and interactive mockups to communicate design concepts effectively.
• Collaborate with cross-functional teams to ensure designs are technically feasible and aligned with product goals.
• Translate UI/UX designs into high-quality, responsive code using HTML, CSS, and JavaScript.
• Ensure the consistency of design patterns, typography, and visual elements across products.
• Stay up-to-date with industry trends, tools, and best practices in UI/UX design.
• Mentor junior UI/UX engineers and provide leadership in design decisions.
• Participate in design reviews and provide constructive feedback to improve overall design quality.

Requirements:

• A graduate in Design, Computer Science, or a related field (or equivalent experience).
• 5+ years of experience in UI/UX design.
• Expertise in design tools such as Figma, Sketch, Adobe XD, or similar.
• Strong proficiency in HTML, CSS, JavaScript, and front-end frameworks.
• Solid understanding of responsive design principles and cross-platform development.
• Experience with user research, wireframing, prototyping, and usability testing.
• Strong attention to detail, creativity, and a user-centered design approach.
• Excellent communication and collaboration skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Min 5 years of relevant Backend Enginner using JAVA in IT / Tech industry.
• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

We are seeking a skilled Cloud DevOps Engineer to join our client's team and drive the implementation and optimization of cloud-based infrastructure and workflows. You will be responsible for deploying, managing, and monitoring cloud services, automating processes, and ensuring system reliability, scalability, and security.

Responsibilities:

• Design, implement, and manage cloud infrastructure solutions (e.g., AWS, Azure, GCP).
• Automate deployment, configuration, and monitoring processes using tools like Terraform, Ansible, or CloudFormation.
• Build and maintain CI/CD pipelines to ensure efficient software delivery.
• Monitor cloud systems for performance, reliability, and security using tools like Prometheus, Grafana, or CloudWatch.
• Collaborate with development teams to optimize application deployment and scalability.
• Identify and resolve infrastructure bottlenecks and improve system performance.
• Implement cloud security best practices to safeguard sensitive data and systems.
• Maintain documentation for infrastructure designs, configurations, and operational procedures.

Qualifications:

• A graduate in Computer Science, Information Technology, or a related field.
• Hands-on experience with cloud platforms (AWS, Azure, or GCP).
• Proficiency in automation tools like Terraform, Ansible, or CloudFormation.
• Experience with CI/CD pipelines (e.g., Jenkins, GitLab, or GitHub Actions).
• Strong scripting skills (e.g., Python, Bash, PowerShell).
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Understanding of networking, security, and cloud architecture best practices.
• Experience with multi-cloud environments or hybrid cloud setups.
• Knowledge of serverless technologies (e.g., AWS Lambda, Azure Functions).
• Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer).

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Software Engineer (Devices)

Responsibilities

The successful candidate will be responsible for the design and development of one or more devices that are part of an integrated e-payment Fare Collection System. The successful candidate will also be involved in the software development lifecycle from definition of requirements to design and development, and testing.

The activities required to be performed shall include the following:

1. Requirements gathering;
2. Design and develop software applications for embedded devices.
3. Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.
4. Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.
5. Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.
6. Assist day-to-day application support issues.
7. Liaise with users on the requirementtesting and production issues.

The qualificationsrequired are as follows:

1. Recognised degree in Electrical / Electronic Engineering / Computer Science or a relevant discipline.
2. Been through at least one full Software Development Lifecycle.
3. Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling.
4. Good knowledge and experience in C++ on Windows and/or Embedded (e.g. QNX, Vxworks, Linux, Java etc) platforms;
5. Experience in multi-threading, socket programming and serial communication.
6. At least 5 years' relevant experience in object-oriented software development.
7. Prior experience in following areas Scrum AGILE methodology process is a plus
8. Strong analytical and problem-solving skills.
9. Good written and verbal communication skills in English; and Self-motivated and a good team player.

Working location arrangement:

The candidate shall adhere to the company work arrangement to work in office and/or work from home.

Job Description

(max.10 tasks)

• Incremental improvements/development of software modules
• Analyze customer/production issues and implement solutions within the existing machine application (bug fixing).
• Investigate and implement engineering change requests.
• Testing of new releases by simulating processes and on actual equipment.
• Work with version control tools and issue tracking tool for software release management.
• Creates and maintains engineering documentations relating to software development / bug-fix / feature releases following clients standards and design rules.
• Ensure fast response to customer and production issues.
• Provides engineering support to assigned R&D/CIT projects.
• Install & (beta) test new software release/fix at customer sites (ability to travel needed)

Requirements Education

Bachelor Degree in Electrical or Computer Engineering (Mechatronic) or Software Engineering

Work experience

• At least 3 years relevant experience in automation / equipment industries.
• Significant practical experience in software engineering and testing (embedded software and HMI environment).
• Experience with agile software development processes, quality control and test driven development

Expertise and methodology

• Proficiency in Microsoft (C++, VB6) using Microsoft Visual Studio 6.0 and programming “C” and “C++”.
• Knowledge of UML and state machines; State Transition Diagrams
• Experience with version control in Mercurial / GIT is a pre
• Experience with SECS/GEM is a plus.

Mon to Fri - 8am to 5.30pm

Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Job Description

• Designs of mechanical engineering service for building projects, and knowledge of electrical engineering services
• Prepare tender documents, call tenders, evaluate tender returns and recommend tender awards
• Project management, coordination, supervisions, testing and commissioning for installations of mechanical and electrical engineering services during construction phases. This includes reviewing shop drawings, progress claims and variation claims.
• Engage in discussions with relevant authorities for preparations and submissions of plans
• Attend meetings with clients, contractors and suppliers
• Manage project through defined project scopes, detailed project plans & seek client’s agreements for sign-off
• Track project status and provide regular updates to ensure projects are on tracks
• Any other works as may be directed due to specific requirement of the projects

Job Requirements

• Bachelor's Degree in Mechanical Engineering or related fields
• Preferably 5 years of working experience in designs, supervisions and implementation
• Experience in engineering consultancy or construction industry would be an added advantage
• Able to multi-task and work in fast-paced environment

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company.

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer.

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Qualifications

Your Experience

• Minimum of 6 years of professional experience
• Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments
• Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF), branch and DataCenter Architectures
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL
• Expertise with Cloud services and Infrastructure
• Familiarity with C, Python, or at least one scripting language - You’re not applying to be a developer, but you should have some experience in automating moderately complex tasks
• Experience with Palo Alto Networks products is highly desired
• Understand how data packets get processed - Devices shouldn’t be a “black box”, you should know what is happening to a packet at different stages and how that can impact problems
• Excellent communication skills with the ability to deliver highly technical informative presentations - You’re not being hired to answer phone calls from the queue, but you will speak with customers from time to time as well as to developers, sales engineers and the rest of your team
• Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence
• Willing to work flexible times including occasional weekends and evenings - The ETAC team does not work on shifts - However, some critical situations could call for after-hours activities as well as weekend on-call

Additional information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people's products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we must just get better, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field
• At least 3 - 4 years' work experience in designing, developing, and deploying machine learning models in real-world applications
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

POSITION SUMMARY

The Cloud Infra Engineer is responsible for managing and monitoring all installed systems and infrastructure, installing, configuring, testing, and maintaining systems, and ensuring the highest levels of availability, performance, and security.

This role covers the overall company Systems and Infrastructure, and the System Management Tools which ensure the highest levels of systems and infrastructure availability, maintaining security, backup, and redundancy strategies, and automating business processes using customized operating systems and IT databases.

You will:

• Work closely with teams that include software developers, administrators, solution architects, network engineer and other engineers that demonstrate superb technical competency, delivering mission-critical infrastructure.
• Work with business analysts and partners to gather and analyse requirements for new or updated systems, or with quality assurance engineers and testing specialists to test and validate system designs and functionality.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Supervise project's systems engineering events such as monitoring, organizing, and manage a project's tasks, assess and calculate the technical features of a project plan to ensure that the systems engineering

RESPONSIBILITIES:

Master administrator

You will possess strong ethics with high level of trust in managing system administration.

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

Project Management

• Supervise a project's systems engineering events as performed by the technical team.
• Monitor, organize, and manage a project's tasks.
• Assess and calculate the technical features of a project plan to ensure that the systems engineering procedures are operating correctly.

Technical Support

You have experience, and able to work independently in:

• Providing EUC support for the organization.
• Providing 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.

REQUIREMENTS

Education / Experience:

• Diploma / Degree in Computer Science/Information Technology or equivalent.
• CSEP / Microsoft Azure Architecture Certified / System Engineer certification preferred.
• Minimum 5 years of relevant experience in areas such as information security, systems engineering, integration, infosystems architecture.
• Skills in systems problem-solving and conflict resolution.
• Ability to work as part of a team, independently and make decisions.
• Strong mathematical concepts and analytical skills.
• Prioritize tasks effectively and ability to work well under pressure.
• Able to explore new ideas and innovation, partner with key team members across the organization to deliver effective IT solutions.
• Possessing good working knowledge of information security, integration, and data architecture on top of technical knowledge of hardware, software, and networks.
• Experience with virtualization, cloud computing, and Microsoft Azure.
• Background in business administration, project management or related field.
• Strong communication and interpersonal skills that are essential to work well with global business, technical, manufacturing, purchasing, supply chain functions across various geographies and cultures.
• Experienced and independent in engaging stakeholders in China and Hong Kong on system and infra issues.
• Possess strong and effective communication skills, with proficiency in both written and spoken English to facilitate interactions with local and regional teams.
• Ability to manage time effectively.
• Ability to travel and take on short overseas assignments on an as needed basis.

If you have what it takes and able to take this challenge, we would like to hear from you.

Job Description

• Designs of electrical engineering service for building projects, and knowledge of mechanical engineering services
• Prepare tender documents, call tenders, evaluate tender returns and recommend tender awards
• Project management, coordination, supervisions, testing and commissioning for installations of mechanical and electrical engineering services during construction phases. This includes reviewing shop drawings, progress claims and variation claims.
• Engage in discussions with relevant authorities for preparations and submissions of plans
• Attend meetings with clients, contractors and suppliers
• Manage project through defined project scopes, detailed project plans & seek client’s agreements for sign-off
• Track project status and provide regular updates to ensure projects are on tracks
• Any other works as may be directed due to specific requirement of the projects

Job Requirements

• Bachelor's Degree in Electrical Engineering or related fields
• Preferably 1 to 5 years of working experience in designs, supervisions and implementation
• Experience in engineering consultancy or construction industry would be an added advantage
• Able to multi-task and work in fast-paced environment

We are seeking an innovative and skilled AI/ML Engineer to design, develop, and deploy artificial intelligence and machine learning solutions. You will work on cutting-edge projects, applying AI/ML techniques to solve complex problems, optimize processes, and create intelligent systems that drive business impact.

Responsibilities:

• Design, develop, and implement machine learning models and algorithms for real-world applications.
• Preprocess, clean, and analyze large datasets to prepare for model training.
• Optimize AI/ML models for performance, scalability, and accuracy.
• Develop and deploy AI-powered applications or systems in production environments.
• Collaborate with cross-functional teams to integrate AI/ML solutions into existing products and workflows.
• Research and implement the latest advancements in AI/ML technologies to enhance solutions.
• Document and maintain code, processes, and methodologies for scalability and reproducibility.

Qualifications:

• A graduate in Computer Science, Data Science, Engineering, or a related field.
• Strong knowledge of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
• Proficiency in programming languages such as Python, R, or Java.
• Familiarity with data manipulation tools (e.g., Pandas, NumPy) and visualization tools (e.g., Matplotlib, Seaborn).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and deployment tools (e.g., Docker, Kubernetes).
• Solid understanding of AI/ML concepts such as supervised and unsupervised learning, deep learning, and natural language processing.
• Strong problem-solving skills and attention to detail.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• MNC
• Monday to Friday
• experience in Semiconductor industry
  
  Job Description:
• Oversee daily sales activities for semiconductor manufacturing equipment (e.g., CMP tools) within the assigned territory to meet sales targets.
• Direct and monitor the sales team to maximize market opportunities.
• Set sales forecasts and targets, providing guidance to achieve them.
• Drive and implement marketing efforts for semiconductor equipment.
• Develop and manage localized marketing and sales programs.
• Communicate with the sales team to understand customer needs and provide support.
• Establish industry pricing levels.
• Manage SAP ERP for tracking quotes, orders, deliveries, and invoicing.
• Work with the local team to win new accounts and contracts.
• Build strong customer relationships and acceptance.
• Perform other duties as assigned by management.

Requirements:

• Diploma or Degree in Engineering
• about 3 years of sales experience in the semiconductor industry
• willing to travel overseas for training and to visit customers within the region as needed. A vehicle allowance will be provided to those who own their vehicle.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473