Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Roles:

• Support to sales representatives
• Handling of walk-in customers
• Answering of calls from customers and handle their enquires
• Attend to sales enquires from emails
• Process sales order and prepare quotation
• Source and inquire product prices from suppliers
• Keep proper filing and storage system for paper and soft-copy documents
• Liaise with Sales representatives to develop specific sales strategies

Requirement:

• Keen to learn attitude
• IT savvy

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior Technical Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ years of relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

· Strong working knowledge of Microsoft Office; will be required to create presentation decks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

Experience in Installation, Configuration, Administration and Troubleshooting of VMware ESX/ESXi i5.X, i6.x servers Vsan6.7, vCenter Server 4.x, 5.x, and 6.x,7.x 2008, 2008r2, 2012, 2012r2, 2016 and 2019 Servers.

Provide 24*7 On Call Support for Servers.

Design, install, configure and maintain Vmware infrastructure.

Create new VMware virtual machines to meet the specifications provided by the Client.

Manage VM migration, Extending hard disk drive including c: drive, Installing VMware Tools

Implementation and administration of AD,DNS, DHCP server. Managing users and groups in Active Directory, Transferring FSMO Roles from one DC to another

BMS Engineer

Responsibilities

• Design and Implement Lighting Control System and Hotel Guestroom System
• Testing and commissioning of Lighting Control System and SCADA
• Project implementation and Project Management
• General server administration and database management

Requirements

• 1 year working experience in the Lighting, AV, CCTV, Building Automation Industry
• Self-motivated and able to work independently
• Diploma/Degree in Electrical/Electronic/Information Technology/ Computer Science or equivalent.
• Working experience with Lutron, KNX Lighting Control advantageous
• CAD Drawings
• Benefits: Excellent Career Advancement, Attractive Salary, AWS, Bonus

An Infrastructure Engineer (IE) is responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology for our Customers as well as internal in house systems. An Infrastructure Engineer requires all the IT systems that support businesses of any size to function efficiently. Infrastructure here includes Internet connectivity, security, cabling, servers and networking, virtualization platforms, storage area networks and any infrastructure related technologies.

With the expertise, Infrastructure Engineers ensure all of the systems within an organization function seamlessly. They work on site or remotely by evaluating all the systems within an infrastructure. Engineers may also be required to interact with all vendors on behalf of the customers or company concerning the infrastructure.

Infrastructure Engineer should be knowledgeable about network and security concepts, SAN technology and storage, and tuning techniques and system performance configuration and they should have exposure to networking in Windows server and Linux, TCP/IP environment, virtualization technologies, and OS performance monitoring.

Infrastructure Engineer needs good communication skills and must be able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas of the Company and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. They share their expertise and provide individual training and support to their technical colleagues within TSG. Infrastructure Engineer works with other technical staff and vendors to provide IT services to all our customers.

Your job duties will include but not limited to:

· performing installation, configuration, administration, migration, maintenance, tuning, troubleshooting, patching and upgrading of the IT infrastructure;

· managing technical deliverables of any projects and determine deployment strategy with the Project Managers;

· assisting Project Manager to create project plans, project roles and responsibilities, tracking and reporting project status. Communicating delays and issues;

· producing, delivering, and maintaining appropriate documentation for systems in accordance with document control standards and procedures;

· attending to pre-sales call to conduct scooping and customer site evaluation, if any;

· assisting sales in proposal preparation and technical write-out including drawing, if any;

· researching for solution and proposed appropriate solution to enhance / resolve customer’s pain points;

· ensuring customer’s satisfaction is highest at all time

· monitoring and performing capacity and feasibility studies and resolve system related issues.

· providing assistance for the reduction in volume and mean time to recover incidents in your business unit by providing high-level, independent trouble shooting on technical issues;

· providing assistance to Technical Recovery plans, and taking part in technical recovery for major incidents within your defined area;

· working and cooperating with internal and external groups when required in order to fully support environments and maintain service;

· adhering and contributing to the definition and implementation of operating procedures and operability on new and existing systems, ensuring adherence to defined operations standards;

· adhering to change management procedures in defining, planning and implementing change in such a way that ensures appropriate coordination with other teams, minimizing service disruption, and ensuring adherence to Service Level Agreements;

· collaborating with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes;

· staying abreast of recent developments in related technical community, including new technology and business news that may impact vendors’ ability to provide service;

· seeking out all information and to fully understand all aspects of each device’s technology configuration and all uses;

· approving engineering tools available to implement conforming changes;

· packaging, company approved hardened versions of targeted operating systems;

· ensuring stack of agents for management systems are properly installed and connected; and

· maintaining patch levels in accordance with change management and security standards.

· Any other tasks assigned by the respective Team Managers and Directors

Requirements

• Minumum 1 year's experience
• Bachelor's degree in a Computer Science or Information Technology field
• Professional qualifications such as MCSA Windows Server 2012 / 2016; or MCSE Productivity Exchange 2016; or MCSA Office 365
• Additional qualifications such as CCNA Routing and Switching, ; and/or CCNA Security; VCP in Data Centre Virtualization will be an added advantage
• Must have strong knowledge of enterprise backup solution such as Symantec, CommVault etc.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24121

What will you do?

• Build prototypes to demonstrate technology opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud and (occasionally) on-premise infrastructure
• Learn and share knowledge in a multi-disciplinary team

What are we looking for?

• Experience with modern web applications in JavaScript (ES 5/6) is a must-have
• Experience in creation/maintenance of APIs using Node.js is highly advantageous
• Experience in front-end development with React.js is highly advantageous
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is highly advantageous.
• Experience with database management/usage (both relational and non-relational), and handling of data in different environments is highly advantageous.
• Experience in feature testing using a Selenium-based framework is a nice bonus.
• Experience in tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context is a plus point.
• Experience in Scrum is a plus point.
• Passion for creating products
• Keen sense of learning and self discovery
• Willingness and capability to impart knowledge
• High level of self awareness
• Ability to self manage
• Growth mindset
• Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

(A) Job Summary:

A Lifting Engineer ensures safe and efficient lifting operations on construction sites. He is responsible for planning and overseeing the use of cranes, verifying personnel roles, ensuring compliance with safety regulations.

(B) Essential Job Functions:

• The Lifting Engineer is responsible, but not limited to, the following:
• Coordinate lifting operations, ensuring compliance with safety rules, regulations, and hazardous condition monitoring.
• Ensure the proposed crane location is sufficiently compacted to safely bear the crane's force.
• Investigate crane accidents, near-misses, and occupational injuries to determine causes, implement preventive measures, and manage return-to-work activities.
• Evaluate and coordinate lifting plan programs, including strategic safety planning.
• Provide technical advice, coaching, guidance, and mentoring to the lifting crew on safety initiatives and necessary changes.
• Verify that the lifting supervisor (LS), crane operator, signalman, and riggers understand their roles in ensuring safe lifting operations.
• Establish and manage a system for the maintenance and inspection of all lifting-related equipment, including gears, appliances, points, and machinery.
• Ensure all statutory equipment undergoes regular inspection and maintenance, with proper documentation.
• Communicate safety concerns and updates to the project team.
• Identify best practices and lead continuous improvement initiatives to reduce risks, raise safety awareness, and improve safe work practices.
• Perform safety audits and inspect lifting gears, machinery, insurance, and safety equipment to ensure compliance with safety regulations.
• Order and maintain safety inventory, including supplies and equipment.

(B) Minimum Qualifications:

• Degree in a technical discipline (e.g., Mechanical Engineering or Civil Engineering).
• Minimum 5 years of relevant site experience.
• Completed the Appointed Persons - Lifting Operations Course conducted by IES or an equivalent course.

(C) Personality:

• Strong organizational, interpersonal and leadership skills.
• Ability to influence various stakeholders and build long term relationships.
• Ability to lead Construction staff and to provide supervision to the staff.

(D) Knowledge/ Skills/Abilities:

• Understanding of lifting operations and safety regulations.
• Familiarity with crane and lifting equipment specifications and maintenance.
• Knowledge of statutory requirements for lifting equipment inspections and certifications.
• Awareness of industry best practices and continuous improvement initiatives.
• Strong planning and organizational skills.
• Proficiency in conducting safety audits and inspections.

(E) Physical Demand (if applicable):

• Able to work outdoor and climb ladders and stairs.
• Active and able to run swiftly if an emergency situation arises.

• Accountable for planning, implementing and monitoring work schedules in accordance to master and detailed construction programmes.
• Accountable for the completion of project within specific time and meets all clients’ requirements and quality, environmental, health & safety (WSHA) requirements
• Accountable for preparation of monthly progress report, construction Method Statements and technical proposal
• Accountable for resolving project disputes/clarifications during the execution of project
• Ensures inspections and checking on site works have been conducted
• Plans and sequences of the construction operations according to the Project Management Plan
• Supports Quantity Surveyors (Projects) in verifying progress payments and claims
• Assists in planning and deployment of resources such as manpower, machinery, equipment and material
• Liaises with clients, consultants, subcontractors, suppliers and government authorities on project related issues
• Review Project team work performance
• Oversee, coach and mentor the entire project team under your care
• Overall responsible forAdministration matters at the project worksite

Job Description & Skills/Requirements:-

This position reports to the Regional Country Manager and interfaces with Organization managers and GM Sales. This position will require to have basic IT knowledge, solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries.

Individual is involved in:

1. Active canvasing for new customer base

2. Achievement of agreed upon sales targets and outcomes within schedule

3. Pre-sales activities to ensure healthy pipeline and good closure rate, with post-sales activities occasionally according to sales requirement

4. Performance of sales cycle which includes sales quotation, order confirmation, purchase requisition, delivery (urgent case), installation (occasionally), payment collect.

Skills/Requirements:-

• Establish, develop and maintain positive business and customer relationships
• Understand customer requirements, convey and convince prospective customers on relevant
• Possess selling, negotiation and communication skills to pitch and convince existing and prospective customers
• Coordinate sales effort with team members and other departments
• Self-motivated to independently perform his/her job without (or minimal) supervision
• Positive work attitude and engage in continuous improvements through feedback
• Basic IT knowledge in Tele-Communication, Excel, PowerPoint
• Good sense of both Software and Technical skill
• Good Presentation Skill & Project Management
• Bilingual English & Mandarin is require due to Chinese clients
• Polytechnic Diploma - Electrical & Electronics Engineering N.E.C.

1. Focus on assisting Service Sales Manager in managing all existing & Non-SSA accounts.
2. Focus on maintaining current installed base by renewing existing maintenance contracts.
3. To influence our customers on the importance of after-sales service coverage. Should possess superior negotiation skills and a Will-to-Win mindset.
4. Create clients’ automation needs based on clients’ business operations’ models. – Assist Service Sales Manager in submission of competitive price proposals/tenders (open & close) on clients’ projects.
5. Co-ordinate between clients, contractors, subcontractors and in-house engineering staff on projects.
6. Regularly prepare and/or assist to prepare proposals and presentations to push retrofitting and upgrading projects to generate additional revenue.
7. Assist to Liaise between project and testing & commissioning teams to ensure costings are accurate.
8. Assist to Liaise between team leads and tier 2 support teams from both pharmacy and transport automation arms for finalisation of bill of materials, costing sheets and approach to tenders/quotations/upgrade.
9. Work directly with Service Sales Manager, head of customer care and director of pharmacy automation to prepare competitive quotations and proposals – assist to prepare risk reviews to upper management to determine potential risks and mitigating factors to finalise selling prices.
10. Closely monitoring current sales leads and following up closely to ensure accuracy of sales funnel - regularly communicate with customers to ensure that all needs are met, if needs are not met, identify potential opportunities to generate more revenue.
11. Assist to Identify sites with the potential of competitor displacement, strategise with relevant management teams to create value adding solutions to customers - ensure that current maintenance agreements are profitable.
12. Main POC for pushing of cold chain products (Pharmacy refrigerators and freezers) in Singapore

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Databricks Engineer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Databricks Engineer

A Databricks Engineer is responsible for migrating from as-is on-perm data warehouse to Databricks and sound
knowledge of Databricks. Requires good understanding of data architecture, cloud solutions, building and maintaining
a robust, integrated, and governed data infrastructure. The role involves extracting valuable insights from data while
ensuring data security, compliance, and high-quality data management.
Roles And Responsibilities:
• Lead end to end data migration project from on-premises environments to Databricks with minimal downtime.
• Work with architects and lead solution design to meet functional and non-functional requirements.
• Hands on experience in Databricks to design and implement the solution on AWS.
• Hands on experience in configuring Databricks clusters, writing Pyspark codes, build CI/CD pipelines for the
deployments.
• Highly experienced in optimization techniques (Zordering, Auto Compaction, vacuuming)
• Process near real time data through Auto Loader, DLT pipelines
• Must have strong background in python and able to identify, communicate and mitigate risks and issues.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity.
• Optimize AWS, Databricks resource usage to control costs while meeting performance and scalability requirements.
• Stay up to date with AWS, Databricks services, and data engineering best practices to recommend and
implement new technologies and techniques.
• Proactively implement engineering methodologies, standards, and leading practices.
Requirements / Qualifications
• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 5 years of experience in data engineering, with expertise in AWS or Azure services, Databricks, and/or
Informatica IDMC.
• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on
performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modelling and schema design.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Databricks certifications, and Informatica certifications are a plus.

Preferred Skills:
• Experience with big data technologies like Apache Spark and Hadoop on Databricks.
• Experience in AWS Services focusing on data and architecting.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Familiarity with data visualization tools like Tableau or Power BI.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Job Scope:
As a member of customer support team, the Customer Support Engineer (CSE) will be responsible for technical support activities to customers and partners including on-site support and second line support as needed. He/she will act as the liaison between the field and customer support regional office in Hong Kong and being the technical representative to resolve customers and partners’ issues and escalations.

Responsibilities

• Provide remote support to customers to resolve technical problem
• On-site support to customers until problem solved
• Perform on-site installation and training to customers
• Handle and follow up escalated issues from customers until solution is provided. Communicate promptly escalations to the Regional Technical Specialist team in Hong Kong
• Provide application support to clients’ engineer or internal staffs
• Prepare timely report to customer support management
• Participate on special projects and company initiatives as needed.

Requirements

• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Engineering - Mechanical/Automotive or equivalent.
• Preferably with Class 3 License

Responsibilities

• Planning and Implementing of Electrical, lighting control system and Hotel Guestroom System
• Testing and commissioning of lighting control system and motion sensors
• Project Management

Requirements

• 1-2 years working experience in Electrical, Lighting / CCTV / building automation
• Working experience with Lutron, KNX Lighting Control Systems
• Ability to communicate effectively
• Self-motivated and able to work independently
• NITEC/Diploma/Degree in Electrical/Electronic/Information Technology/ Computer Science or equivalent
• Benefits: Excellent career advancement, AWS, Bonus, holiday

Element has an opportunity for Instrumentation Engineer for Singapore

In this role, you will be primarily responsible for assisting in designing, planning, and coordinating geotechnical instrumentation projects, scheduling control, obtaining permits for on-site installation, and setting up and commissioning monitoring

This will be a site based position in Singapore

Core Responsibilities

• Propose engineering documents for clients' approval, on-site installation and hands-on monitoring of sensors, instruments, and equipment
• Instruct supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports
• Attending project meetings, schedule control, submit for permits for on-site installation, set up, and commission monitoring
• Assist in designing, planning, and coordinating geotechnical instrumentation projects, scheduling control, obtaining permits for on-site installation,and setting up and commissioning monitoring, providing input into health, safety, environmental and quality policies ensuring uptodate documentation
• Liaise and coordinate with client for installation and monitoring issues while overseeing all instrumentation works including production of method statements, project quality plan, calibration, installation, data acquisition, data verification, data processing, web database, data presentation, update of instrumentation drawings and reporting
• Shall be responsible for preparing all necessary reports as specified in the contract’s documents and client submission

Skills / Qualifications

• Degree in Civil Engineering or Geology recognised by the PE Board along with 3 years relevant experience in major infrastructure projects
• Working experience in geotechnical instrumentation and site investigation works
• Physically fit and able to withstand the challenging working conditions
• Strong and determined quality focus with indefatigable determination to get the job done under the most challenging conditions
• Self-motivated team player with excellent organisational and communication skills

Key Responsibilities:

• Collaborate with the Facilities Manager to engage with clients regarding all operational tasks and projects.
• Supervise and ensure that maintenance programs and rectification tasks are efficiently managed by a team of technical officers and technicians.
• Oversee and coordinate maintenance activities for various Air Conditioning and Mechanical Ventilation (ACMV) systems, including chiller systems, chilled water systems, direct expansion (DX) systems, mechanical ventilation systems, clean room systems, and building management systems.
• Develop comprehensive plans for the installation, maintenance, and operation of ACMV systems.
• Provide guidance and lead technical investigations for rectification works, ensuring effective resolution of issues.
• Ensure daily air conditioning thermal comfort levels are maintained within acceptable limits according to established codes of practice.
• Monitor and report on maintenance work progress, follow up on action items, and maintain thorough maintenance checklists and schedules.
• Innovate and implement improvements to operational processes aimed at enhancing efficiency and promoting energy conservation.
• Work collaboratively with owners, users, consultants, vendors, and contractors to provide feasible solutions that meet engineering functional requirements and ensure project objectives are achieved.
• Conduct regular inspections of existing air-conditioning systems to verify that all maintenance programs are effectively implemented in strict adherence to guidelines and Provide technical specifications for ACMV system upgrades or renovation projects as needed.
• Stay informed about local codes of practice, including ASHRAE standards, to ensure compliance in all operations.
• Ensure that all work is carried out safely and in accordance with established safety procedures.
• Coordinate with contractors for rectification and ad-hoc works, ensuring that all tasks are executed efficiently.
• Investigate, analyze, and determine root causes of breakdowns and faults, reporting findings effectively.
• Prepare detailed technical reports and proposals regarding breakdowns and maintenance activities.

Education and Experience:

• Bachelor’s degree in Mechanical Engineering or an equivalent engineering discipline (mechanical, electrical, or industrial).
• Minimum of 3 years of hands-on experience in ACMV (Air Conditioning and Mechanical Ventilation) systems, facilities management, or project management.
• Proficient in guiding and troubleshooting ACMV faults, with a solid understanding of construction principles and building processes.
• Thorough understanding of building regulations and health and safety protocols.
• Exceptional communication skills with the ability to collaborate effectively with non-engineering team members.
• Detail-oriented, self-motivated, disciplined, and well-organized, with a strong safety mindset and a commitment to exemplary workplace safety and health (WSH) practices.
• Strong analytical and problem-solving abilities, capable of troubleshooting on-site issues effectively.
• Familiarity with project management principles and practices.

We are looking for a Project Engineer to manage on-site installations and oversee projects from initiation to completion, ensuring seamless execution and adherence to deadlines. You will be responsible for designing, testing, optimizing, and implementing smart condition monitoring systems to enhance business processes, extend machinery lifespans, and provide solutions for predictive maintenance. Your work will involve both hardware and software aspects of these systems, ensuring seamless integration within an industrial environment.

Job Responsibilities:

• Engage in technical discussions with customers and stakeholders to understand their needs and ensure solutions meet requirements
• Participate in designing, testing, and optimizing automated systems to improve business processes
• Participate in conducting Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and technical/software demonstrations at customer sites
• Execute on-site installations from start to finish, ensuring smooth operations and meeting deadlines
• Perform on-site and/or remotely support, ie. hands-on installation, debugging, fixing, testing & commissioning, troubleshooting & root cause analysis of application related issues
• Supporting system testing, configuring PLC network systems, integration of electronic hardware and software, and troubleshooting to ensure proper functionality
• Carry out Preventive/Predictive Maintenance of plant instrumentation, vibration monitoring system, control and electrical system to ensure high reliability and availability (on/off site)
• Providing customers with step-by-step guidance, software training, and technical support & solutions for products (online & on-site)
• Control and maintain project documentation, ensuring accuracy, organization, and compliance with company standards
• Ensure proper documentation of designs, tests, optimization processes, and implementations for all systems
• Coordinate with cross-functional teams to ensure all project deliverables are documented and tracked
• Review OEM technical documents and analyze specifications for compliance
• Prepare the BOM list and technical drawings, including as-built, schematic, and single-line diagrams
• Other ad-hoc duties as assigned to support overall team objectives

Qualifications:

• Diploma/Degree in Engineering, Computer Science, or a related field
• Experience in designing, testing, optimizing, and implementing industrial monitoring systems
• Strong knowledge of system integration, with expertise in both hardware and software components
• Proficiency in AutoCAD, HMI development, SCADA programming, and PLC configuration
• Familiarity with project management principles and hands-on experience with project management tools
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues
• Strong communication skills and the ability to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced, dynamic environment and manage multiple projects
• Ability to start work within a short notice period is preferred

We thank all applicants for your interest, but only those selected for an interview will be contacted.

An Infrastructure Engineer (IE) is responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology for our Customers as well as internal in house systems. An Infrastructure Engineer requires all the IT systems that support businesses of any size to function efficiently. Infrastructure here includes Internet connectivity, security, cabling, servers and networking, virtualization platforms, storage area networks and any infrastructure related technologies.

With the expertise, Infrastructure Engineers ensure all of the systems within an organization function seamlessly. They work on site or remotely by evaluating all the systems within an infrastructure. Engineers may also be required to interact with all vendors on behalf of the customers or company concerning the infrastructure.

Infrastructure Engineer should be knowledgeable about network and security concepts, SAN technology and storage, and tuning techniques and system performance configuration and they should have exposure to networking in Windows server and Linux, TCP/IP environment, virtualization technologies, and OS performance monitoring.

Infrastructure Engineer needs good communication skills and must be able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas of the Company and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. They share their expertise and provide individual training and support to their technical colleagues within TSG. Infrastructure Engineer works with other technical staff and vendors to provide IT services to all our customers.

Your job duties will include but not limited to:

· performing installation, configuration, administration, migration, maintenance, tuning, troubleshooting, patching and upgrading of the IT infrastructure;

· managing technical deliverables of any projects and determine deployment strategy with the Project Managers;

· assisting Project Manager to create project plans, project roles and responsibilities, tracking and reporting project status. Communicating delays and issues;

· producing, delivering, and maintaining appropriate documentation for systems in accordance with document control standards and procedures;

· attending to pre-sales call to conduct scooping and customer site evaluation, if any;

· assisting sales in proposal preparation and technical write-out including drawing, if any;

· researching for solution and proposed appropriate solution to enhance / resolve customer’s pain points;

· ensuring customer’s satisfaction is highest at all time

· monitoring and performing capacity and feasibility studies and resolve system related issues.

· providing assistance for the reduction in volume and mean time to recover incidents in your business unit by providing high-level, independent trouble shooting on technical issues;

· providing assistance to Technical Recovery plans, and taking part in technical recovery for major incidents within your defined area;

· working and cooperating with internal and external groups when required in order to fully support environments and maintain service;

· adhering and contributing to the definition and implementation of operating procedures and operability on new and existing systems, ensuring adherence to defined operations standards;

· adhering to change management procedures in defining, planning and implementing change in such a way that ensures appropriate coordination with other teams, minimizing service disruption, and ensuring adherence to Service Level Agreements;

· collaborating with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes;

· staying abreast of recent developments in related technical community, including new technology and business news that may impact vendors’ ability to provide service;

· seeking out all information and to fully understand all aspects of each device’s technology configuration and all uses;

· approving engineering tools available to implement conforming changes;

· packaging, company approved hardened versions of targeted operating systems;

· ensuring stack of agents for management systems are properly installed and connected; and

· maintaining patch levels in accordance with change management and security standards.

· Any other tasks assigned by the respective Team Managers and Directors

Requirements

• Minumum 1 year's experience
• Bachelor's degree in a Computer Science or Information Technology field
• Professional qualifications such as MCSA Windows Server 2012 / 2016; or MCSE Productivity Exchange 2016; or MCSA Office 365
• Additional qualifications such as CCNA Routing and Switching, ; and/or CCNA Security; VCP in Data Centre Virtualization will be an added advantage
• Must have strong knowledge of enterprise backup solution such as Symantec, CommVault etc.

Mechanical Engineer

Role Overview:
We are seeking a skilled and motivated Mechanical Engineer to join our R&D team. In this role, you will design, develop, and test mechanical components for a variety of products. You will collaborate with cross-

Key Responsibilities:

• Design and develop mechanical systems, components, and assemblies for various products
• Create detailed 3D models, technical drawings, and prototypes using CAD software.
• Conduct material selection, stress analysis, and thermal analysis to ensure design integrity and performance.
• Work closely with cross-functional teams to integrate mechanical designs with electrical, software, and user-interface systems.
• Perform testing and validation of mechanical prototypes to ensure they meet performance, safety, and regulatory standards.
• Troubleshoot and resolve design, performance, or manufacturing issues.
• Conduct design reviews, ensuring compliance with product specifications, quality standards, and cost objectives.
• Develop and maintain product documentation, including technical reports, assembly instructions, and testing protocols.
• Stay current with industry trends and technological advancements to continuously improve design processes and product quality.

Qualifications & Requirements:

• Bachelor’s degree in Mechanical Engineering or a related field.
• Proven experience (2+ years) in mechanical design
• Proficiency in CAD software (SolidWorks, AutoCAD, CATIA, etc.) and other design tools.
• Solid understanding of material properties, manufacturing processes, and mechanical testing methods.
• Strong problem-solving skills and the ability to apply engineering principles to complex challenges.
• Well versed at TCP/IP, USB, BLE, Modem, Wi-Fi and Serial communications
• Collaborate with Hardware team in the product development process for cameras and Networking, Wireless and IOT products.
• Excellent communication skills, both written and verbal, to interact with cross-functional teams and stakeholders.
• Ability to work independently and in a team environment, managing multiple projects and deadlines.

Preferred Qualifications:

• Bachelor’s degree in Mechanical Engineering or a related field.
• Experience in product development and life cycle management.
• Collaborate with Hardware team in the product development process for cameras and Networking, Wireless and IOT products.

Key Responsibilities:

• Assist with the management of a portfolio of projects.

• Support the preparation of the detailed list of materials required for each project.

• Plan the schedule of a few teams to allocate them efficiently to the worksites.

• Ensure the assigned teams complete works as scheduled on worksite to avoid delays.

• Ensure all works are performed in accordance with the prevailing safety and quality standards.

• Conduct site visits and provide assistance to teams on site as and if required.

• Prepare worksite reports to the management, assist the quantity surveyor for the claim reports.

• Monitor all changes to specifications and work scope and liaise with Quantity Surveyor to issue variation order.

• Manage all site document filing and record keeping and issue an end of project report.

Requirements & Qualifications:

• Degree in Civil Engineering/Building or equivalent.

• Preferably 2 years of experience in the construction industry.

• Well organised and capable of efficient planification.

• Problem solving and communication skills.

• Fluent oral and written English.

• Class 3 driving license preferred.

We are looking to employ Assistant Engineers with contemporary engineering skills in geotechnical and/or structural disciplines, that they are interested to apply to a wide variety of projects. Whatever your skills we will strive with you to continue to grow your expertise and develop your capability to work in the widest possible forum.

Basic requirements:

1) Diploma in Civil Engineering or equivalent,

2) Knowledge of geotechnical/structure finite element analysis software and structural analysis software will be an advantage,

3) Ideally around 1–2 years civil design experience with either a contractor or a consultant;

4) Varied years of experience can be accepted; as long as you fit then we can place you in a position to suit your experience; and

5) Fresh graduates will be considered for starter positions.

6) In-House training scheme towards professional and chartered Engineer is provided along career path tailor made candidate by candidate.

Your Role:

• Project Management- managing and monitoring the installation, configuration, testing of systems and infrastructure
• Deploying and configuring the systems and infrastructure, ensuring performance, availability and security.
• Assist in the implementation and maintaining strategies for security, backup, redundancy
• Administration of windows servers and virtualization environments
• Providing reports on project status, activities and achievements to upper management.
• Ensure timely project delivery to customers
• Product testing and evaluation
• Identifying and resolving issues with systems, servers, storage, networks etc.
• Produce technical documentation for implementation / UAT / Technical Manual
• Attend to site installation, configuration & troubleshooting
• Liaise with vendors, suppliers, end users and government agencies
• Other duties assigned

About you:

• Degree/Diploma in Electrical and Electronic Engineering / Computer Engineering / IT networking or any other relevant field of studies
• Experience in Microsoft system, video streaming, basic programming, computer hardware and IT network knowledge would be an advantage
• Experience with Windows Server administration and virtualization environments
• Good analytical and problem solving skills
• Display positive learning attitude and aptitude
• A good team player with good communication and interpersonal skills
• Able to work under stress and independently

Key Responsibilities:

• Manage a portfolio of projects.

• Plan the preparation works in the workshop, assign the adequate teams and equipment to the worksites to complete works as scheduled and to avoid delays.

• Oversee the day-to-day progress of on-going projects.

• Identify any risk or problem and promptly respond by proposing and implementing corrective measures.

• Ensure all works are performed in accordance with the prevailing safety and quality standards.

• Attend meetings with clients, architects, engineers, site supervisors and suppliers.

• Monitor all changes to specifications and work scope and liaise with Quantity Surveyor to issue progress claim and variation order.

• Manage all site document filing and record keeping and issue an end of project report

Requirements & Qualifications:

• Degree in Civil Engineering or equivalent.

• Minimum 5 years of experience in a relevant industry.

• Well organised and capable of efficient planification.

• Problem solving and communication skills.

• Familiar with the procedures of projects in construction and with the health and safety legislation at worksite.

• Fluent oral and written English.

• Class 3 driving license preferred