As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Responsibilities:

• Collaborate with product and business team to create solutions considering user needs and technical challenges
• Work with designers to maintain consistent creative visual standards and governance across user journeys
• Translating the product vision through research, sketching, prototyping, user-testing, and iteration related to digital product design.
• Plan and conduct research to gather insights or validate hypotheses and design solutions
• Designing user flows, wireframes, mockups, and high-fidelity product prototypes according to the UX concept for Digital products
• Interpret both quantitative and qualitative data as parameters to be documented in the design decisions
• Designing interface element (UI) graphics according to design guidelines to increase product usage with appropriate design methods
• Prepares all design assets for submission to the developer.
• Design low-fi, high-fi wireframes, suggesting copywriting (if applicable)
• Articulate design concepts, and required interaction with stakeholders
• Ensure the consistency, and usability, for applicable devices, and systems., i.e., iOS and android

Requirements:

• Min 5-8 years of relevant experience
• Proficiency in user-centered design and research methodologies, with strong collaborative skills for cross-functional teamwork.
• Solid understanding of current UI design practices to create an efficient & seamless user experience, and a passion for user interface design and understanding of UX processes.
• Working experience on prototyping, Visual design applications (Figma, Adobe XD, Sketch etc), Wireframing and User Flows

Job Description:
1. Design and engineering of Electrical Services.
2. Liaise and coordinate with architect, others consultants, owners and contractors in
development and implementation of the project until completion.
3. Provide project design and development.

4. Prepare drawings plan for submission to Authorities.
5. Prepare tender document and tender drawings for tender.
6. Attend to site progress meeting and site technical issues.
7. Work with others engineers and designer to complete assigned work within deadlines.
8. Liaise with authorities for plan approval and site inspection.
9. Conduct testing and commissioning of Electrical System.
10. Handover of the system during completion.

Job Requirement:
• Relevant degree recognized by PEB, Singapore in Electrical Engineering
• Extensive Electrical experience in designing M&E Building services, ideally with experience in healthcare project.
• Knowledge of relevant design standards and local authority regulations.
• Knolwedge of Autocad

Responsibilities:-

• Ensure precast produced in accordance to shop drawings
• Update of precast production status
• Carry out checks between precast plants
• Ensure precast quality in accordance to specifications

Requirement

• Minimum 2-3 years’ experience in precast management as a supervisor /
• engineer
• Able to work independently with minimal supervision
• Applicants with Precast Concrete Construction Course certification will have an
• advantage

Vita Coco, the pioneer in coconut water and the #1 selling coconut water in the US, is a passionate, fun-loving brand in one of beverage’s fastest growing and most profitable segments. Beyond its impressive hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more. This is where you say SIGN ME UP. But we say, slow down cowboy, read the rest.

In a Nutshell, we’re looking for…

An Operations Engineer with liquid processing experience in the F&B sector, who will be responsible for providing operations support to strategic co-manufacturing partners and who will collaborate closely to implement innovative and continuous improvement initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Lead projects involving new plant installations and continuous improvement.
• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time delivery of projects
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting and in the resolution of manufacturing related issues
• Work closely with co-manufacturing partners and Corporate HQ in executing new package launches and commercialisation of new products
• Conduct audits of all co-manufacturing facilities to evaluate the manufacturing process and coordinate required follow-up actions
• Work closely with co-manufacturing partners and QA Team to investigate and resolve product quality issues
• Identification of cost savings and optimization opportunities in our co-manufacturing partners, define action plans to execute the actions needed so these are captured.

Innovation and Improvement

• Lead and execute trials with co-manufacturing partners in new process development
• Work together with co-manufacturing partners on product improvements and new product formulations
• Perform technical feasibility and manufacturing audits for potential new manufacturing partners and material suppliers

DESIRED SKILLS AND EXPERIENCE

• 4 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with factory manufacturing processes and constraints related to low acid food & aseptic beverage production
• Sound technical knowledge and liquid processing equipment, mechanical P&ID design and strong understanding on manufacturing procedures and sequence requirement.
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

Responsibilities

● Collaborate with the sales/business development team to understand customer requirements and use cases, and identify how Company's Robotics solutions can address those needs.

● Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of company's robotics solutions.

● Develop proof-of-concept capabilities through ad-hoc software development and mechanical/electrical design with the help of internal engineering teams.

● Work closely with customers to understand their specific use cases and provide expert guidance on the integration of our robots into their operations.

● Create technical proposals and documentation tailored to customer requirements.

● Develop a deep understanding of Company's Robotics' products and stay up-to-date with the latest advancements in the field.

● Act as a technical liaison between customers and our internal engineering teams, ensuring a smooth transition from presales to implementation.

● Support the sales team by participating in customer meetings, technical discussions, and addressing customer inquiries.

● Provide feedback to to internal product development team based on customer needs and market trends

Requirements:

● Background in Computer Science/Electrical Engineering/Mechanical Engineering.

● Strong technical knowledge in their domain and the ability to work with customers.

● Should have at least one of the following:

○ Experience in Python or Javascript or C++. (or)

○ Experience in CAD software such as SolidWorks. (or)

○ Experience in mechatronics design such as working with Arduino or custom PCBs.

● Excellent presentation and communication skills.

● Ability to understand and address customer requirements and translate them into technical solutions.

Good to have:

● Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).

● Familiarity with Docker, Jenkins, and other deployment tools.

● Exposure to backend system design to support robotics applications.

● Participation in robotics-related hackathons or competitions.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the LORADS-III program.

ROLE DESCRIPTION SUMMARY

The Senior Network Engineer is responsible for the design and implementation of network solutions for the respective ATM project and/or bid activity.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Network Engineer, you are accountable for:

• Develop or update solution architecture drawings and diagrams, cost templates (devis), the List of Supply (LOS) / Bill of Materials (BOM), and interfaces at the start of the project.

• Develop or update network contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

• Define equipment configuration for the ATM solution(s) and coordinate with Hardware Deployment and Integration management for assembly of the ATM system and interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

• Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites

• Support configuration changes to system platforms in factory and customer sites.

• Proactively support Project Design Reviews

• Provide customer training

• Identify risks at solution architecture level and propose where possible alternate validated solutions

• Provide system and networking expertise

• Follow and contribute to the development and enhancement of engineering processes

In a leadership capacity, provide support to Work Package Manager:

• Develop and maintain objectives, strategy and roadmap

• Ensure that deliveries (including associated documentation and engineering artefacts) are on time (as per schedule and milestones) with the expected level of compliance

• Contribute to key milestones and provide input into triage and change boards

• Track team progression against the agreed plan, provide task estimation and forecasting as input into the weekly status dashboard

• Identify risks and propose mitigation solutions

• Relay key communications to team through daily/weekly team meetings

Responsibilities to the team:

• Is main point of contact for the team on functional or technical topics, or knows who to contact

• Performs allocation and prioritisation of tasks for the team

• Responsible for the quality of the teams outputs, including compliance to the configuration management process

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

• Degree in Engineering, IT or related discipline

• Cisco formal certifications (CCNP, CCNA etc)

Essential Experience

• 5+ years experience in similar positions on projects delivering complex software-centric real-time systems.

• Proven experience in leading small teams

• Demonstrated experience in the design of infrastructure and network architectures

• Demonstrated experience in the design of network architectures inline with security standards and policies

• Sound level of knowledge and experience with Unix/Linux (Redhat distribution preferred) Operating System

• Familiarity with a wide range of Computer and Networking hardware (preferably Cisco)

• Scripting (TCL/TK, Perl, & Shell)

• Able to work on multiple activities con-currently and effectively self-manage (autonomy)

• Experience with collective decisions and conflict resolutions

• Capability to manage various stakeholders having different objectives

• Proven capability to work in a multi-cultural environment and with variety of international customers.

• Aptitude to work effectively in a multi-disciplinary integrated team environment

• A positive attitude combined with excellent interpersonal and motivational skills.

• Sound judgement and independent decision-making capability where necessary

• Excellent written and oral communication skills in English

Desirable:

• Work experience in a mission-critical, near real-time environment preferably ATC-related

• Experience in large and distributed networked computer system

• Experience in working in a Scaled Agile Framework (SAFe)

• French Literacy

GENERAL / SPECIAL REQUIREMENTS

• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

• An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

• An advocate for a culture of continuous improvement

• An advocate for Accountability, transparency and curiosity

• Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

• Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

• Occasional international travel may be required

ABOUT THALES

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defense & Security and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

ROLE DESCRIPTION SUMMARY

The Network and Infrastructure Integration Engineer is responsible for the provision of the infrastructure platform: network equipment (switches, routers, firewalls) and compute equipment (servers and workstations), including the deployment of the SOE (Standard Operating Environment) for the respective project and/or bid activity. The Engineer is a key member of the Hardware and Infrastructure discipline team that provides:

· Technical and resource supervisory input to network integration and infrastructure deployment engineering activities,

· skilled input to the network integration and deployment activities within the respective project engineering segment, and

· assistance to the Integration Group for bid response activities.

KEY ACTIVITIES AND RESPONSIBILITIES

The Network and Infrastructure Integration Engineer provides effort and expertise in two areas: Projects and Bids.

For Projects:

· Revising solution architecture drawings and diagrams, cost templates (devis), the List of Supplies (LoS) / Bill of Materials (BoM), and interfaces at the start of the project.

· Create and/or update network integration engineer contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

· Reviewing definition documents, solution specifications, design documentation, acceptance test procedures and other associated documentation to align with project objectives, and participating in the product integration and verification phases

· Defining equipment configuration for the ATM solution(s) and coordinating with Hardware Deployment and Integration management for the assembly of the ATM system. Also interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

· Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites.

· Support configuration changes to system platforms in factory and customer sites.

· Attend Design Reviews with customers.

· Provide customer training.

· Identify risks at solution architecture level and propose where possible alternate validated solutions.

· Provide system and networking expertise useful in the design.

· Follow and contribute to the development and enhancement of engineering processes.

For Bids / Tenders:

· Definition of system hardware architecture and interfaces.

· Develop and peer review of the system Architecture Diagrams.

· Develop and peer review of the List of Supplies (LoS) / Bill of Materials (BoM)

· Develop hardware integration engineering estimates (devis)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Bachelor’s degree in Electronic Engineering or Computer Science discipline or any other relevant fields, with at least 5 years of relevant experience

· Good level of knowledge of, and experience with Linux Operating System (Red Hat Enterprise Linux distribution preferred)

· Experience in scripting and programming languages (Shell, Python)

· Experience in large and distributed networked computer systems is a highly desirable

· Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and Hands-on experience with monitoring, network diagnostic and network analytics tools

· Familiarity with a wide range of compute (HP, HPE, Lenovo, Dell) and networking (Cisco, Juniper) hardware from major manufacturers

· Work experience in a mission-critical environment (ATC-related is highly desirable)

· Solid understanding of hardware integration and testing processes

· Practical experience of validation and integration of hardware components on large, complex, software-based systems

· Strong communication skills, with the ability to write clear and concise documents that clearly articulate complex technical detail

· Able to work on multiple activities concurrently and effectively self-manage (autonomy)

· Able to work under pressure

· Cisco formal certifications (CCNP, CCNA etc) is desirable

· Cisco/Juniper NW automation desirable

General/Special Requirements:

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

· Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Join our security team and help secure our organization through maintaining, engineering, and deploying security solutions. We use industry-standard security tools, in an automated fashion, to ensure our security teams can operate effectively and provide security to the company.

Responsibilities:

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

Job Responsibilities :

* Involve in project implementation such as analysis, coding, testing, change request etc

* provide documented results including unit testing result, detailed design specification, RCA etc to meet project requirements

* Report progress and status updates to project manager and business sponsors.

* Working closely with development and support teams.

* Promoting continuous process and quality improvement.

Job Requirements :

* Candidate must possess at least a Diploma in Computer

Science/Information Technology or equivalent.

* 5+ years of experience with Java server-side development experience

with good understanding of core design patterns.

* Hands on experience in Java 8 and above

* Understanding distributed application environments

* Technologies - Servlets, JSF, JAX-RS , JAX-WS , JMS, JPA

* Frameworks - Oracle ADF, Primefaces, Spring , Spring Batch , Spring

Security, Spring Data , Spring MVC, Spring Boot, Hibernate

* Server - Jboss, Weblogic

* RDBMS experience - Oracle 11g, PL/SQL (SPs, Functions)

* UI Development - HTML5, CSS3, React, Angular or any other JS

* Familiar with Maven, CD/CI, Dev-OPS practices, Jenkins,

* Knowledge of consuming and providing REST APIs

* Worked in Agile environment with minimum supervision

* Strong collaborative and team work skills

* Excellent communication skills, both written and verbal

* Able to commit one (1) year contract (subject to further

extension/conversion)

Excellent execution on assembly process for 1st NPI success and smooth transfer process from NPI to HVM

• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with multi-functional team from NPI to LVM/HVM process transfer.
• On-time execution of NPI Customer samples and Engineering Samples build for new products and package

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and apply key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Requirements:

• Bachelors/ Masters in Engineering
  
• Showcase leadership experience/potential
  
• Have engaged in projects during internships
• Great teammate
  
• Showcase critical thinking
• Keen interest in Semiconductor industry
  

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Role Purpose(s)

Analyze, design, develop and maintain of IT applications, including documentation and post-implementation customer support

Key Accountabilities

• Participate in the development, testing, and deployment of software updates, enhancements, and configuration changes, ensuring compatibility with the existing system without disruptions.
• Ensure all support requests and incidents are handled within the agreed service levels, prioritizing critical issues and effectively managing workload.
• Maintain up-to-date technical documentation, including DRS, troubleshooting guides, and known issues, and share knowledge with team members to enhance team efficiency.
• Ensure all maintenance activities adhere to security policies, compliance standards, and best practices to safeguard data and system integrity.

Job Responsibilities & Duties

• Analyze, design, program, test, document and maintain IT systems or applications
• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.
• Analyze requests for enhancements/changes and write amendment/program specifications.
• Update system documentation.
• Perform and manage stages of the SDLC/ Agile Development and participate in the systems review with Project Lead/Manager.
• Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.
• Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.
• Use development tools to develop applications for better productivity.
• Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.
• Deploy systems to production and provide post-implementation support.
• Provide technical guidance to junior colleagues in their work.
• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.
• Any other duties as and when assigned.

Key Accountabilities

• Customer Focus
• Results Oriented
• Organisational Awareness
• Manages Complexity

Education Requirements

• Bachelor’s degree in Computer Science, IT or related fields

Working Experience Requirements

• 1 to 2 years experience in Agile Development and with a good understanding of Agile delivery. This is a must to have.
• Possess good experience developing Java EE web application and Java UI frameworks
• Certifications in Java, Java EE etc preferred.
• Some project leading experience in IT will be an added advantage
• 3-5 years of experience in systems analysis, design, programming with knowledge of one or more of the following technologies:
• Java, Java EE
• Struts, JSF, Spring, EJB, Hibernate, IBatis
• Weblogic Application Server, Elixir, Oracle DB, LDAP, MQ Series
• JBoss Application Server, Apache Tomcat, ESB
• Oracle Database, SQL, PL/SQL

Skills Required

Must-have skills

• Java
• SQL

Preferable skills

• MQ series
• EJB
• Weblogic Application

CrimsonLogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds and create an inclusive workplace for all employees to develop and build their career with us.