JOB SUMMARY

A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.

A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.

• Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders.

• Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.

• Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs

• Advises and assists customers with their product/service selection without bias.

• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.

• Assists with bike sales with technical consulting, and any other bike floor duties as needed.

• Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction

• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

• Proficiency in point of sale systems and store operational websites

• Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• Passion for cycling and the Specialized brand

• Excellent communication with the ability to effectively interact with riders and team members

• Must be able to work as business dictates which includes weekends

• Ability to stand for extensive time periods; while occasionally walking, kneeling

Job Requirement

1. Minimum Bachelor degree with at least Six (6) years’ relevant field safety experience in
supervision of installation and maintenance of roadside and Civil and structural coordination with
government/utility agencies and other contractors.
2. Experience as a safety auditor/inspector in ensuring Environmental, Safety and Health practices
are complied with.
3. Strong analytical and problem-solving skills, resourceful and meticulous.
4. Highly motivated and pro-active with the ability to work both independently as well as in a team.
5. Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint for Windows.
6. Good verbal communication and writing skills in English.
7. Be expected to travel regularly between office and sites.
8. Prepared to work on site and perform night work based on project needs.

Job Description

1. Oversee the works on equipment structures, installations, deployments, facilities, and
equipment being deployed at sites.
2. Plan and work out the resource provision requirements, work, schedule, and Standard
Operating Procedures (SOP) for works at sites.
3. Review planned work schedule and method statements prior to commencement of site work
activities.
4. Ensure that works are carried out accordingly to design, meeting the safety, health,
environmental and comfort requirement for stakeholders.
5. Identify defects and damages at the site infrastructures, including equipment and facilities,
as well as theft, accidents, and incidents.
6. Carry out safety training to instil safety awareness. Ensure safety rules and regulations at
sites are adhered to by all site personnel.
7. Be part of Safety Committee and ensure compliance to safety, health and environmental
requirements including Authority Code of Practices (COP) and WSH, MOH & MOM
Guidelines.
8. Resolve any unexpected problems or difficulties that may arise at sites.
10. Prepare regular reports to update site progress, resource utilisation, requirements, past and
on-going activities, etc.

Key Responsibilities

Accountable for end-to-end delivery of CEW from pre-project to post go live support

Providing technical leadership and guidance to team

Partnering with business stakeholders, architects to understand business requirements and technical design

Plan, manage, track delivery through a combination of agile tools and traditional planning tools where required to ensure overall delivery across all streams are sequenced and tracked

Ensure risks are pro-actively managed and highlighted in right forums to seek support for resolution

Deliver project in guidance and adherence to Bank’s software delivery, security, release management standard & guidelines.

Ensure all deliverables, checkpoints are planned and delivered to meet the bank’s standards and quality gates

Pro-active planning on development dependencies and plan and track them to closure

Ensure quality standards are built into the development phase with a quality first approach

Measure and monitor progress and quality using data-oriented approach

Participate in scrum of scrums and cross stream meetings to discuss, highlight dependencies across systems.

Conduct regular checkpoints (daily scrum, weekly project meetings) and track actions to closure

Put in change management processes to manage and deliver agreed business outcomes

During test phases, actively drive defect fixes to meet SLA’s. measure and manage defect density, re-open rates

Promote a culture of inclusiveness and have active participation from the team during team meetings and standups.

identify areas of improvement from each sprint and work towards continuous improvement to improve sprint velocity and quality

Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Bank’s System Development Methodology (SDM)

Key Requirements

Years of experience with a track record of successfully delivering complex projects

Experience in managing large scale projects & building applications from scratch using API’s and micro services and leading multiple streams

Strong project / program management skills

Prior experience in managing virtual teams in onsite/offshore model

Development background and the right level of experience and expertise to coach and design, plan and deliver complex applications

Ability to work under pressure and strict deadlines

Own overall delivery and drive team’s velocity

Strong analytical and communication skills

Go-getter

Prior experience in Banking applications (customer facing – client onboarding or middleware payment processing systems) is a plus

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Subject Title: Marine Technical Executive

Job Summary:

· Marine Technical / Executive

· Permanent role

· Basic range from $2800 to $3500

· Mon - Fri, 830am to 530pm

· Location: Penjuru,company transport provided from MRT

Responsibilities

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records and etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance etc.
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gear registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out ool-box meeting for the vessels and attend to vessel inspections.
• To work closely with the HSE team to ensure the smooth implementation and compliance of company's safety and quality standards.
• To assist in investigating any defects / failures occurred and reporting all vessel incidents, near misses to prevent and eliminate any potential incidents.
• To assist in maintaining crew records that inclusive of certifications, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignements as and when required.

Requirements

• Some relevant working experience in similar capacity
• A team player and ability to work in a team enviornment with minimum supervision.
• Ability to Speak Bahasa Indonesia ( to communicate with crew from Indonesia)
• Possess of Class 3 licence will be an advantage
• Must be contactable 24/7 and be available to board the vessels as and when required.
• Proficient in MS Office
• Possess good communication and interpersonal skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Mon - Fri, 830am to 530pm

Location: Penjuru Lane, company transport provided near Jurong East MRT

Responsibilities

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records and etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance etc.
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gear registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out ool-box meeting for the vessels and attend to vessel inspections.
• To work closely with the HSE team to ensure the smooth implementation and compliance of company's safety and quality standards.
• To assist in investigating any defects / failures occurred and reporting all vessel incidents, near misses to prevent and eliminate any potential incidents.
• To assist in maintaining crew records that inclusive of certifications, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignements as and when required.

Requirements

• "Some relevant working experience in similar capacity
• A team player and ability to work in a team enviornment with minimum supervision.
• Ability to Speak Bahasa Indonesia ( to communicate with crew from Indonesia)
• Possess of Class 3 licence will be an advantage
• Must be contactable 24/7 and be available to board the vessels as and when required.
• Proficient in MS Office
• Possess good communication and interpersonal skills
• Experience dealing with highspeed engines and comon issues such as white smoke, and high temperature engines

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Subject Title: Technical Service Technician

Job Summary:

· Technical Service/ Technician

· Permanent role

· Basic range from $2200 to $3500 + AWS + Performance Bonus+OT

· 5.5days/week, 830AM-530PM & 830AM-1230PM

· Location: CBD

Responsibilities

• To carry out all preventive and breakdowns maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by immediate superior.
• Prepare service reports after every completed job for customer's endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• Nitec in Mechanical / Electrical / Electronic or related field.
• Candidates with at least 2 years of related techinical experience in chillers, ACMV equipment, switchboard and generators will be an advantage.
• Candidates with no experience are welcome to apply (on Job Training).
• Positive attitude, good interpersonal and customer-centric skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Technical & Training)
• Working Location: Central
• Working Hours: Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Up to $8,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist with reviewing client/audit team working papers on the appropriateness of asset/ liability carrying amounts measured using fair or recoverable values.
• Perform independent valuations for businesses, intellectual property, financial instruments, etc.
• Conduct market and industry research.
• Construct and analyze financial models.
• Develop financial models and establish best practices, workflows, and procedures in related areas.
• Perform financial modelling and forecasting using various methods and tools.
• Review valuation reports for inaccuracies.
• Identify gaps in valuation reports and suggest improvements.
• Understand and apply financial reporting standards; pose relevant challenges and questions on key inputs and assumptions used by management.
• Guide the team in amending reports to clearly articulate valuation conclusions.
• Engage in technical research and consultations, including writing technical publications, reviewing and developing technical working paper templates and training materials, and facilitating/conducting technical training sessions.
• Review and develop training programs, coordinate and conduct training, and monitor CPE hours for audit professionals.
• Participate in other ad-hoc projects as required.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy or equivalent professional qualification.
• At least 5 years of audit experience, preferably from an international public accounting firm.
• A demonstrated deep passion for specialization in technical research and professional training.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is an established MNC specialising in spare parts distribution for industrial clients, they are looking for a dynmic Customer Support Representative to join their team.

Main Job Description

• Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI)
• Compiles and generates various customer/sales report
• Contract review of customer purchase orders
• Capable of working unassisted with OEM and aftermarket customer requirements
• Maintain off-line sales systems as required (i.e., Product Master, FACT)
• Responds to customer pricing requests per established price list
• Interacts with other departments as required (order status, delivery updates, warranty & quality)
• File and maintain documentation
• Interfaces with customers on a day-to-day basis
• Over-time may be required with little or no notice to accommodate customer needs
• Prepares and submits customer quotations per established price list
• Responds to internal and external customer question

Other Functions

• May respond to other administrative requests from Account Managers
• May input forecast information and/or participates in planning meetings
• Picks up and distributes department mail
• Cross train with other Customer Support Representatives
• May provide limited coverage (short term) for account management function
• Small international locations may be involved in other administrative tasks from other functional areas (i.e., payment processing, after hour calls)
• May provide product or technical application information
• May assist in preparing customer account review packages
• Limited face-to-face customer contact, which may involve minimal travel
• Smaller international locations may require low-level product application work
• Actively participates with account receivables management (collection process, validate PO to sales order, collections, etc.)

Job Requirements:

• Expert knowledge of computer systems and software applications
• High level of professional communication and interpersonal skills
• Must work effectively in a team environment
• Able to multi-task, detail-oriented and able to prioritize work load efficiently
• Sound judgment and decision-making skills regarding routine, day-to-day functions
• Thorough understanding of the organization and internal resources
• May be required to have multi-lingual language capabilities dependent on customer base or location (verbal and written)
• Solid understanding of the sales process
• Able to understand and apply, to some extent, international commercial transaction specifics

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Monitor, evaluate and solve potential Wi-Fi network performance issues.
• Manage basic infrastructure-related and other network requests and problems.
• Support customers via email, telephone and face to face interactions and meeting.
• Monitor and ensure that all fault tickets are resolved timely, and meet performance SLA.
• Document the resolution of incidents and problems.
• Manage and observe system, network, application and service alerts
• Support and operation tier 1 and tier 2 escalation
• Create monthly reports and provide updates to customer once completed

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/7194>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Main Responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  -Predictive analysis, consulting, escalation management
  -Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a PRODUCT SUPPORT ENGINEER to join their team.

Basic salary: up to $4000
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:

• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:

• At least a Diploma in Engineering fields
• At least 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser).
• Local & ASEAN travelling required
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo

2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES

21 Bukit Batok Crescent,

WCEGA Tower #11-74,

Singapore 658065

Tel: +65 6562 2321

www.united-personnel.com

Registration No: R1103478

EA Licence Number: 05C5278

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

• Central-North location
• 5 days work week
• $7,500 - $13,000 + Variable bonus
• Excellent career progression
• Attractive employee welfare benefit
• Regional projects spanning from Singapore to China, Bhutan, and Cambodia.

Responsibilities:

Reports directly to the Managing Director. You are to serve as Qualified Person and manage a team of engineers to ensure safe structural design and excellent delivery of service to clients.

• Serve as Qualified Person (QP) and responsible for PE endorsement for projects assigned
• Responsible for the profitability and cost efficiency of your team
• Project coordination/management
• Lead projects and attend meetings
• Supervise and inspect construction works.
• Managing and supervising technical/site staff and administrative functions of the projects.
• Provide guidance and manage engineers in the team to ensure on-time and accurate delivery of service.
• Check critical design calculations and specifications of the project prior to approving all C&S related documents and drawings produced in the projects prior to submission to regulatory authorities.
• Able to be hands-on to carry out detailed analysis and design of civil, structural, and geotechnical works
• Able to be hands-on in preparing design calculation reports and structural drawings for authorities' submissions;
• Able to coordinate with various stakeholders such as clients, consultants, and contractors for projects

Requirements:

• Degree in Civil/Structural Engineering or its equivalent
• Local design experience in C&S engineering work & conversant with Singapore Building Codes and Practices
• Familiarity with engineering software (e.g. Tedds, StaadPro, Prota, Etab) and submission procedures to regulatory authorities
• Strong report writing skills to prepare and furnish reports
• Registered with Singapore PE Board as Professional Engineer
• Willing to sign as signing QP

We regret that only shortlisted candidate will be notified.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Requirements

To provide onsite Desktop support

Troubleshooting Computer hardware , software and Determine the best solution based on the issues and details provided

Provide on-site support for hardware and softwarerelated incidents,

Perform periodic preventive and corrective maintenance, updates to software/hardware (e.g. anti-virus software)

Deploy and set up hardware, software, and network connectivity of end points.

Individuals who are PUNCTUAL, RESPONSIBLE and good COMMUNICATION/INTERPERSONAL skills

Person with eye for details and proactive problem solver (ability in fast processing)

Good documentation skills

Must be independent, proactive and self-motivated

Requirements:

Preferably at least 2 years and above IT desktop support experience in the similar position

Qualifications

Study at Nitec/Diploma in IT or Computer science related field are in advantage

Knowledge in VMware and Windows 10 Environment (preferred)

Good understanding of computer systems and other tech products.

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 1 to 2 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3100

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Desktop Support Engineer (Band 1) x4
Working Location: Tuasx2 / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]
• Requirements
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

This is a 12-months contract as a Technical Support Engineer.

Job Description:

• Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume of transaction traffic;
• Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team;
• Analyse service ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible maintenance for system-level improvement;
• Work closely with product and developer teams in global offices, participate and follow up in iteration, release and roadmap planning timely;
• Very flexible with capability to prioritize multiple incidents and deadlines to facilitate well in a fast-paced, rapidly evolving organization;
• High responsibility in continuous improvement in service quality and efficiency;
• Ability to provide coaching, training, identification, optimization and documentation of the customer or business support processes.

Job Requirements:

• BS/MS in Computer Science, Math or related scientific disciplines (Software Development is a plus);
• 4-8+ years of experience in similar roles - e.g. Technical Support Engineer, SL3 Engineer, Application Owner, etc;
• Must have strong capabilities to identify, analyze and resolve problems logically and systematically;
• 3+ years Unix/Linux with shell scripting, etc;
• 2+ years databases experience (Oracle, MySQL);
• 2+ years Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix;
• Understanding of software development methodologies and coding standards;
• Experience with software application debugging and troubleshooting;
• Familiar with technical support process and escalation management;
• Passionate with technical support to solve complicated customer issues;
• Ability to present or speak fluently to engineers, product manager and customers.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”