G-Cube Engineering Pte Ltd, an Established Engineering Company, with focus in Electrical Engineering, Mechanical Engineering and Renewable Energy Engineering. We are a systems integrator focused on providing Engineering Services energy to all customers and are dedicated to support our employees.

We are looking for a Project Engineer to assist with the scheduling and managing of our project technical activities to ensure project accuracy and quality. The Project Engineer is responsible for the engineering and technical disciplines of ongoing projects and will establish inspection criteria for the proper implementation of all the elements of a project.

Job Responsibility:

• Project Execution Including Coordination with Contractors And Project Related Duties
• Ensure Project-Engineering Work Is Completed Accurately And On Schedule
• To Plan Works Schedule and Work Out Material Requirement For Purchasing Department
• Provides Regular Update Of Engineering Status, Drawings, Bill of Material, etc.
• Prepare Weekly Progress Reports and Weekly Work Plan on Project Work
• Prepare Installation/Engineering Drawing
• Attend Site Meetings with Clients / Architects and Authorities On Project Technical Matter
• Candidate Should Be Open to Working On-Site

Job Requirements:

Education & Qualification

• Diploma or Degree in Electrical Engineering

Knowledge & Skills

• Knowledge of Electrical Engineering & Mechanical Engineering
• Knowledge of Renewable Energy Engineering
• Good Communication Skills And Able To Interact With All Level Of Staff
• Good In Planning, Reporting & Problem Solving Skills
• Competent In MS Office, MS Excel & AutoCAD
• Responsible, Detail-Oriented And Able To Multi Task
• Independent & Team player.
• Proactive and able to take initiative

Experience

• Minimum 2 years of relevant experiences

Why Join Us?

• Attractive Newcomer Bonus
• Saturday work allowance
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Responsibilities:

• Develop, maintain and manage working relationships with clients and all related parties.
• Manage and implement overall project.
• Coordinate with Project Manager on project matters
• Supervise and provide advice to junior Project Engineer(s)
• Check working drawing, identify discrepancies for resolution
• Keeping track on variation and claims of contract
• Perform project cost review on a regular basis and on identified areas.
• Plan and manage project schedule to ensure timely delivery.
• Perform incoming inspection on project materials delivered on site by suppliers or vendors.
• Site coordination with subcontractors, supervisors and clients.
• Ad-hoc duties as assigned by superior(s).

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• Has relevant experience in infrastructure projects, e.g. roads and rail projects
• Open to fresh graduates with training provided for skill development and guidance
• Possess skills, knowledge and ability to supervise and manage project effectively
• Independent, resulted-oriented and self-driven team player with good communication skills

Job Descriptions:

*Assist the Project Engineer and Project Manager in project planning and to co-ordinate and oversee all works on the site.

*Monitor & co-ordinate the works with supervisors.

*Handling of technical and engineering problems.

*Assist in planning, programming and monitoring of construction works progress.

*Liaison with client's representative, relevant authorities and consultants.

*Identify and assess any foreseeable risk arising from the workplace or work processes, minimise environmental impact associated with the construction activities.

*Take reasonable practical measures to eliminate any foreseeable risk to any person who is at the workplace.

*Ensure safe work procedures and environmental control measures are implemented at the work site.

Job Requirements:

*Degree in Civil / Structural Engineering or its equivalent.

*Preferably Degree be recognized by Board of Engineers.

*Minimum 3 yrs experience in Residential Construction Industry.

We are looking for Site Engineer to be part of one of the teams in supporting and keeping MINDEF systems up and running smoothly 24/7. The Site Engineer has to be comfortable to be deployed to Sites such as Airbases, Naval Bases or Camps.

​

Responsibilities:

Perform routine Preventive Maintenance (PM) and Corrective Maintenance (CM) on Communication and Networking Systems

Perform documentation on maintenance tasks

Training is provided

Requirements

Higher NITEC/ Diploma in Electronics/Information Technology/Telecommunication or related discipline

Job required standby 24/7 after office hours when

About the Role

We are looking for a Data Engineer to join the Data and Artificial Intelligence Platforms (DAIP) team.

Key Responsibilities

• Build and manage data pipelines to collect, clean, and harmonize data.
• Monitor databases and ETL systems, ensuring performance, capacity, and uptime.
• Create reusable data models based on end-user needs.
• Design secure data access mechanisms and implement data quality checks.
• Maintain data catalogs, enforce governance policies, and improve infrastructure.
• Research and adopt new technologies to enhance data systems.
• Protect sensitive data through security best practices.

Senior engineers will additionally:

• Establish best practices and mentor team members.
• Assist with recruitment.

Expectations

Beyond coding, you'll determine what to build and how, leveraging cloud services, open-source tools, and community solutions to maximize value and minimize redundant effort.

Working Here

• Impactful Work: Develop products that solve real societal challenges in areas like healthcare, transportation, and education.
• Rapid Prototyping: Test ideas quickly to identify opportunities and problems.
• Ownership: Take responsibility for seeing your ideas through.
• Continuous Learning: Embrace learning new technologies and frameworks as part of the job.

Skills & Requirements

• Proficiency in Python, JavaScript, or Scala, with a passion for software engineering.
• Experience writing efficient, reliable, and maintainable code.
• Exposure to cloud or on-prem environments; experience with DevOps/CI/CD is a plus.
• Interest in data science, machine learning, and working for public good.

Job Description:

• Carry out electrical system studies for MV / LV Equipment like Power and Distribution Transformers and switchgears.
• Knowledge of electrical power systems, international codes & standards and Industry accepted electrical engineering software’s.
• Prepare electrical job specifications and datasheets as per customer / tender requirements.
• Execution of assigned site work in accordance with applicable contract procedures, IEC codes and standards.
• Perform activities such as – prepare quotations and technical bid evaluations as per relevant technical requirements.
• Review vendor drawings and documentation as per relevant Technical Practices.
• Manage sub-con to ensure timely completion of projects.
• Follow the ethics of confidentiality on technologies licensed by Client or Third Party.

Requirements:

• Degree or Diploma in Electrical Engineering
• At least 2 years' relevant experience in handling both HV and LV, preferably in Construction environment
• Prior experience in project and maintenance in the Transformers, switchgears and LV switch boards, DC Traction systems.
• Proficient in AutoCAD and able to read engineering drawings
• Team player with strong leadership, interpersonal, planning and organizing skills
• Self-motivated and resourceful individual
• Class -3 driving licence is preferable

1. Liaise with consultants, clients and subcontractors on the progress of M&E works.
2. Supervise and ensure works are in accordance to the contract drawings and specifications.
3. Prepare method statement, shop drawings, installation / T&C check sheets, work progress report and other relevant documents for M&E related works with project teams.
4. Coordinate with subcontractors and consultants on preparation and submission of shop drawings.
5. Coordinate / prepare technical submissions with suppliers / subcontractors.
6. Assist the Project Manager on all M&E matters including preparing M&E Master Construction and T&C Schedule.
7. Assist Project Manager to negotiate / procure materials, equipment and labour in accordance to (or below) the allocated approved budget.
8. Hold technical discussions with various stakeholders to resolve technical / site issues.
9. Liaise and work with relevant authorities / subcontractors / clients on shop drawings / equipment submissions, inspections, testing requirements and commissioning.

Job Description

• Reports to Construction Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submission
• Produce weekly site progress report and necessary submission
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.

Job Requirement

• Degree in Civil Engineering or equivalent
• Independent with good communication skill
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team

Requirements:

1.Minimum Bachelor’s degree in Architecture from recognized universities and from the professional engineer’s board is required.

2. Minimum 1year of working experience in Singapore as Architectural coordinator in large scale building / civil projects with main contractor in Civil Construction Projects.

Proficient in Autodesk AutoCAD, Revit Architecture, 3ds Max, Sketch up.

3.Proficient in Adobe Photoshop, Illustrator, In-Design

4.Proficient in Microsoft Office, Microsoft Project

Job Description:

1. Develops and implements design and detailing.

2. Highly technical in design, experienced user of Auto CAD, sketch up, Photoshop & office software’s with strong attention to design details.

3. Hands on experience in managing project schedule, deliverables, clients and consultants.

4. Coordination on all architectural drawings and works, prepare, submit and update Shop Drawings & As-Built submissions.

5. Review & resolve with consultants on conflicts with architectural drawings and structural/M&E issues.

6. Prepare RFI, RFA, and RFMA & RFSDA & follow the Architectural consultant & Sub-contractors.

7. Prepare Technical Meeting Minutes & Site Progress Meeting Minutes to resolve the issues.

8. Generate Design Strategy, Concept Design and the production of Detailed Working Drawings using AutoCAD, Revit, and Sketch-up & Photoshop.

9. Attend site visits with others and liaise with contractors and design/construction team.

10.BIM Coordination for Architecture discipline including accuracy and conformance check against the Singapore BIM standards.

11.Develop BIM Modelling Schedule in line with construction schedule and monitor the delivery of BIM submission.

12.Produce Detailed Shop Drawings from Revit for submission.

13.Create Drawings for Authorities’ submission.

Job Description

• Responsible for construction planning and scheduling of materials, manpower, plants and equipments ;
• Projection and monitoring the progress of works ;
• Preparation of weekly / monthly progress reports ;
• Coordinate with project team to ensure activities are completed on time.

Job Requirement

• Degree / Diploma in construction related field ;
• Minimum 5 years of working experience as Planning Engineer

• Carry out Electrical, Instrumentation, Control and Automation (EICA) design for construction projects.
• Manage the procurement, costing and delivery of electrical software and hardware required
• Make PLC programming according to clients’ technical specifications
• Liaise with contractors for control panel, electrical equipment and components delviery
• Organize and lead testing and commissioning at site
• Attend to EICA breakdowns with diagnosis and solutions
• Attend meetings with subcontractors and clients for technical clarifications and arrangements.
• Keep records of EICA design, drawings, and document systematically
• Provide support and assistance to Sales Department and Maintenance Team
• Other ad-hoc assignments.

Requirements

• Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Minimum 3 years related working experience
• Proficient with PLCs, like Siemens, Schneider, Allen-Bradley, ABB & Omron
• Well-versed with SCADA and HMI
• Excellent communication skill

Job Descriptions:

• Developing in-depth understanding of project scope and requirements
• Assist in maintaining and monitoring project plans, project progress and project schedules
• Documenting and following up on actions and decisions from meetings
• Assist to liaise and coordinate with the technical team, clients, main contractors and authorities with regards to the project
• Plan and coordinate project for various sites and projects undertaken by the company and when assigned by company including but not limited to the areas of logistics and resources, manpower, equipment, etc.
• Responsible for the Planning, Coordinating Logistical arrangement for timely delivery of product / services to customer according to project requirement and schedule.
• Prepare and write construction project plans (CPPs), method statements, risk assessments and proposals;
• Attending all meeting and presentations for operations, blasting conferences and all company’s internal meetings.
• Any other duties that may be assigned from time to time by the company.

Job Requirements:

• Diploma/Degree in Civil Engineering/Mechanical Engineering or equivalent
• Experience in project administration is a plus
• Ability to work on tight deadlines, task oriented and meticulous
• Excellent organization skills, including multitasking and time-management
• Ability to work independently yet a team player

Responsibilities

• Ensuring all sub-contractors comply fully with the relevant recommendations of LTA M&W requirements
• Preparing and submitting the Weekly & Monthly Quality reports.
• Follow up with conformity certificate, calibration certificate and plant calibration certificate from other agency.
• Maintaining the RIN Register and follow up with QPS for closing.
• Review daily inspection report and issuance of observation or NCR (Non Conformity Report) according to concerned department.
• To arrange QPS for inspection including the reinforcement cages, sitting out, guide wall, slurry quality (powder moisture, slurry density, viscosity & gel strength), final depth pf trench,trench profile check (koden alignment check), stop end, inserts, concrete slump, temperature, casting duration, cut-off level, ground level, backfilling (LSS) and lean concrete.
• To be physically present during Asphalt pavement work for Road diversion work.
• Study Shop drawing and liaise with design department on the design issue that may cause difficulty in production.
• To conduct mould inspection for every new mould and mould in use.
• Materials ordering
• To arrange production based on Daily Production Planning from planning department.
• Responsible for achieving the daily planned volume/productivity.
• To do prep our inspection together with production supervisor and RTO

Requirements

• Degree in any Engineering Discipline
• Minimum 5 years experience in QA/QC works in construction industry
• Experience in structural steel works or precast RC works
• Good interpersonal skills and communication skills

Configure and maintain the CICD pipelines, incorporating streamlined changes and release management process.

• Develop scripts and sets up necessary automation tools used to and deploy software releases production environments. build, integrate to various platforms, including development and

Automates the configuration management of development, quality assurance, and production workloads as well as the automation of Cl of the codebase and the CD of releases.

Designs, builds, optimises and monitors the automation systems solutions to identify system bottlenecks, production issues to maximise service availability.

• Builds automation framework for deployment, management, monitoring of applications, as well as maintains the configuration and deployment tools to auto- scale the application platform.

Develop automation and processes to enable teams to deploy, manage scale and monitor their applications in cloud and data centre.

• Implement configuration management system for business continuity management and automate disaster recovery measures.

• Provision virtual machines, databases, application containers and licenses for development team.

Performs security checks such as infra level VA, open source libraries scan etc.

Experience and skills requirements

Degree in Computer Science, Computer or Electronics Engineering. Information

Technology or related disciplines. Must have minimum 3 years of working experience in this role.

Excellent understanding of Software Development Life Cycle, Test Driven Development, Continuous Integration and Continuous Delivery. Experience working with high availability, high performance, high security, multi-

data center systems and hybrid cloud environments. Demonstrable skills in three or more programming/scripting languages such as Bash or Powershell.

Experience with version control systems such as Git.

Experience with such as GCC (ie. AWS, Azure, Google Cloud) Ability to troubleshoot complex issues ranging from system resource to application stack traces.

Comfortable with Agile methodologies and working closely with product development teams.

Experience in one or more automated provisioning tools such as Vagrant, Ansible. Puppet, Terraform, or cloud automation tools.

Experience in one or more Cloud infrastructure such as OpenStack, CloudStack, vSphere.

Knowledge of RPM bile deployment, management and design.

Knowledge of disaster recovery, system backup and restore.

Experience in one or more virtualization technologies (KVM VMware, Hyper-V)

Knowledge of container technologies such as Docker, Kubemetes Knowledge of Coad Native Computing Foundation (CNCF) such as Prometheus

Helm, Argo, istio, Gatekeeper, Crosspiane etic Experience with Application Development in an enterprise setting

Experience with DevOps toolset like GitLab, JIRA, BrBucket, Confluence

Job Responsibilities:

• Planning and scheduling of projects.
• Manage and lead a team of supervisors, technicians and operation of assigned projects.
• Manage projects and to monitor the projects are carried out with respect to the target schedule.
• To handle design for projects and to ensure clients' requirements are met.
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub contractors.
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects.
• To forecast and anticipate possible issue for projects and to eliminate potential risks.
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow.
• Planning of manpower and work arrangement with site person in charge.
• To liaise with suppliers on procurement and delivery of materials and equipment.
• Assist in settlement of project final account including variation orders.

A. Main Responsibilities

1.Responsible for all on-site technical and engineering matters.

2.Ensure works carried out meet company’s quality standards & contractual requirements.

3.Involved in project planning, monitoring project progress and schedule.

Including prepare work plan, schedule, preparation all the related work procedure/method statement, job safety analysis, technical clarification , resources management and procurement arrangement .

4.To co-ordinate with the client, consultant, sub-contractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.

Include attending all progress meeting.

5.Assisting Project Manager in monthly progress claims and monthly progress reports.

6.Ensuring supervisors, foremen, workers and sub-con meets client & regulatory work requirements.

7.Ensuring Environmental, Safety and Health practices are carried out at all times.

8.Other ad-hoc duties assigned from time to time

This position requires a combination of marketing and sales skills in order to serve the clients better and also to push the sales of the company. You will act as a representative for the company to the clients to understand the needs of the clients, cross-sell new products to existing clients, follow-up on sales orders, and also to support the sales team on the ground. The job will require you to make necessary phone calls and meetings to help the sales team to grow.

Job Description:

• Provide exceptional training, customer service, and technical support remotely and on-site to current and prospective customers, and participate in activities which include but are not limited to:
• Diagnose, troubleshoot, repair and maintain machineries & equipments at client’s premises.
• Identify and resolve client’s feedback both remotely and on client’s premises.
• Ensure that the end-users carry out work in compliance with with the SOP / Method of Statement, Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies.
• Observe and comply with site’s safety requirements, and submit all reports as directed and ensure that works are carried out in a safe and proper manner.

Additional Responsibilities:

• Simple Inventory management and handling

Education/Experience

• Candidate must possess at least Nitec in Mechanical and/or Electrical or related discipline in engineering
• Equivalent combination of education, training and experience of at least 3 year(s) of working experience in the construction related industries.

Skills and Special Requirements/Licensing

• Responsiveness and a “can-do” attitude
• Service oriented with excellent interpersonal, communication & presentation skills.
• Experience with mechanical and electrical repairs.
• Requires possession of a valid Class 3 driving license.
• Company vehicle will be provided
• Singaporeans only

An established Civil & Structural Engineering Consulting firm in Singapore requires the following:

Resident Engineer

Responsibilities:

• To assist QP (Supervision) on the site supervision and coordination works.
• To attend site meetings and resolve site technical issues.
• To review contractor’s submission.

Requirements:

• Registered with IES as Resident Engineer (RE) in Singapore.
• Preferably with 2 years relevant site experience and preferably in bridge structures and/ or road works.
• Able to work independently as well as in a team.

Interested applicants, please write-in with detailed resume, stating personal particulars, current & expected salaries, availability and experiences to [email protected]

Wintel Engineer JD

· Administration and troubleshooting of Windows Servers (Preferably Windows 2008 R2, Windows 2012, Windows server 2003).

· Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.

· Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.

· Understanding of RAID, pros and cons of various RAID levels and decision making on the same in a given situation

· Microsoft cluster configuration, administration and troubleshooting.

· Working experience with various storages, precisely for cluster configurations is good to have.

· Working knowledge in SAN environment and storage space management from systems side is good to have.

· File system and quota management.

· Experience and knowledge on FTP and SFTP Client and Server Model.

· Experience and knowledge with installing and implementing VMware ESX server, VMware virtual Center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization would be advantages.

· Understanding about the ITIL process

· 3+ Years of System Administration Experience is must.

· Must be a Graduate in Engineering / Science / Diploma in Computers

· Preferably with any two of the given certifications - MCSE / VMWare Certification

· Must have good communication & Interpersonal Skills

· Must be customer-focused

· Good problem-solving skills

- Minimum 6-9 years experience in software application design, development and Implementation – Must

- Atleast 6 years experience in Web application development using JavaScript, HTML, CSS -- Must

- 5+yrs experience in Front-End Development using AngularJS & React JS (mandatory) and Java (preferable)

- The ideal candidate will be responsible for designing and developing user interfaces, ensuring responsiveness and high performance.

- Experience in building scalable web applications and collaborating with back-end developers to integrate APIs is essential.

- Strong problem-solving skills and attention to detail are a must.

Job Description:

• Candidate should have Diploma/Bachelors Degree.
• 3-6 months expereince in Cloud Technologies (AWS/AZURE).
• Microsoft Certified Azure cloud professionals & AWS Certified Solutions Architect (MUST)
• Experience in infrastructure administration/management
• Experience in middle IT management.
• Strong understanding of cloud computing concepts, such as virtualization, scalability, and elasticity. Familiar with specific cloud platforms, such as AWS and Azure

S. A E & C (S) PTE LTD

Site Engineer

Salary range – S$3,500.00 to S$5,500.00

Job Description – Site Engineer (Civil / Architectural)

Responsibilities

- Project site management mainly related to RC / Steel Structure / Metal / Architectural works

- Manage and handle on-site technical matters

- To prepare site related forms like Method Statement, Risk Assessment, Safe Work Procedures, etc

- Coordination with personnel from both main-contractors and sub-contractors

- Coordination with Professional Engineers

- Coordination with relevant Government agencies like LTA, SMRT, SCDF, etc

- Ensure project is executed in accordance with the construction standards and specifications

- Ensure project is on schedule and within budget

- To do on-site measurements and tally the measurements to drawings

- To prepare / amend / study shop-drawings and give comments

- To make sure all site staff attend the Tool Box Meetings (TBM)

- Any other ad hoc duties assigned by the Senior Management

Requirements

- Minimum Diploma / Degree in Civil Engineering or similar course

- Has at least 5 years of experience in Singapore in the related field

- Has experience working for LTA projects / high-rise buildings

- Familiar with Microsoft Office (Word & Excel in particular)

- Must have good interpersonal / social skills to explain, communicate, liaise, negotiate with the Senior Management, own construction team, and main-contractors and/or subcontractors

Expectations

- Have good work ethics and shows camaraderie with other employees

- Have good presentation skills when meeting clients

- Is self-motivated and willing to learn

- Able to perform in challenging environment

- Values respect, responsibility and humility

Interested candidates who meet the qualifications and requirements may email their resumes.

Only short-listed candidates will be notified

Job Description

· Monitor the daily progress of activities and prepare weekly report of the status of each assignment.

· Ensure timely submission of all documents for client review and approval.

· Coordinates with all projects related personnel on day-to-day progress of work activities, procurement & operations to ensure timely completion of the project.

· Provides full support as required by the management.

· Evaluate, organized, and prioritize workload within a schedule.

· Resolve engineering issues at site by coordinating with the respective departments to implement solutions.

· Report necessary documents for additional works.

Requirements

· Degree in Engineering or equivalent.

· Familiar in AutoCAD.

· Good technical knowledge.

· Ability to multi-task and work under pressure.

· Min 2 years related experience.

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Location: Jurong East

Responsibilities:

• Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting.
• Work with IT and business teams to define service levels, create service catalogues and ensure compliance with service level agreements (SLAs).
• Analyse service performance metrics to identify areas for improvement
• Work with the sales team to understand client requirements and address client's needs.
• Conduct presentations, demos, and workshops to potential clients
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation such as process flows and user guides

Job Requirements:

• 2-3 years of experience in Design, Implement or Operations of IT Service Management tools or related role, with a strong focus on ITSM tools and processes.
• ITIL certification or other relevant ITSM tools certifications preferred.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks
• Experience with incident, change, and problem management processes.
• Proficiency in using APIs to connect ITSM tools with other applications to streamline workflows and data exchange.
• Familiarity with integrating third-party services or applications that enhance ITSM capabilities (e.g., chatbots for incident reporting).
• Proficiency in scripting languages (e.g., Python, PowerShell) to automate repetitive tasks and enhance ITSM tool functionality.
• Familiarity with automation tools and Ability to design and implement automated workflows
• Experience in project management or agile methodologies.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)