Responsibilities:

· Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems.

· Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment.

· Serves as company liaison with customer on administrative and technical matters for assigned projects.

· Coordinate logistics arrangements and with customer on equipment related matters.

· Responds to customers’ complaints, provides time to solutions to resolve customers’ issues.

· Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.

· Reports common complaints of customers to management to address the situation for future reference.

Requirements:

· Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

· At least 2 years of relevant experience with semiconductor equipment knowledge

· Strong communication and good interpersonal skills

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision

· Work in cleanroom environment

· Require to work or be on standby during after office hours/weekend/public holiday

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

5 days, 9am- 6pm, may need to support short term night work

Salary: $2700- $3800

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is required
• Prior experience in cleanroom fabrication is a must

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. We are seeking highly skilled and experienced Expert/Senior Engineers to join our TikTok Live Architecture team. TikTok Live is a world-wide leader in live streaming, which occupies more than 50% of the market share. In the LLM team, you have the chance to understand the most advanced LLM models, and design architecture to apply LLM in the world 's largest businesses. We're people at the forefront of the world.

Responsibilities:

- Model Service Deployment: Responsible for converting large-scale deep learning models into scalable services that meet the diverse needs of TikTok's live streaming business.

- Performance Optimization: Optimize the performance of model inference, including but not limited to efficient utilization of computing resources, minimizing response time, and maximizing throughput.

- Cross-Team Collaboration: Work closely with algorithm and business teams to facilitate the deployment of models into production and resolve issues that arise in the production environment.

- Technical Innovation: Continuously monitor and explore new technologies and methods in the AI field to drive technological advancement in model services.

Minimum Qualifications:

- Bachelor's degree or higher in Computer Science, Software Engineering, Artificial Intelligence, or related fields.

- 3+ years of relevant work experience, with experience in deploying and servicing large-scale machine learning models.

- Proficiency in mainstream deep learning frameworks (such as TensorFlow, PyTorch, DeepSpeed) and their deployment in production environments.

- Familiarity with model inference optimization techniques, such as quantization, distillation, distributed inference, ONNX, ZeRO, etc.

- Familiarity with online service tech stacks, such as RPC, Redis, Kafka, etc.

- Strong programming skills, proficient in Python, C++ or Golang, with a deep understanding of system performance optimization.

Preferred Qualification:

- Have LLMs deployment and optimization experience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

With the enormous growth of live streaming in recent years, our mission is to inspire real-time interactions and help live streamers connect to people from all corners of the globe.

We are looking for passionate and talented engineers to join us to build and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming in TikTok. You will be deeply involved in the developmental lifecycle of critical product features and collaborate closely with product managers to deliver the best live streaming experience for all live streamers and audience alike.

TikTok Live Data Platform is building the Index Platform, Label Platform, Portrait Platform, Diagnostic Platform, Data Asset Management Platform, Data Suite and in-place solutions for business. Which involves compute(Streaming processing, Offline pipeline) and storage(OLAP: Clickhouse/Doris, KV store). Now we're supporting end-users TikTok app and Agency's Backstage data applications, enhancing internal platforms with data suites, analysis, diagnosis. We're always encouraging R&D to deliver tech-driven projects to enrich business with insights from data.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architectures, data structures and algorithms.

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

Preferred Qualifications

- Experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok live money platform team will provide strong support for more and richer interactions between TikTok live streamers and audience. In the real world, it will benefit our streamers and power TikTok to develop at a higher speed and safely.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architectures, data structures and algorithms.

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

- Experience in the payment or financial domain is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

TikTok FundSafety team focus has been focusing on all fund related business and make the best user experience to world wild users. Also we are a new and fast growth team.

As a member of FundSafety, millions of dollars need to handle correctly every day inside your platform, focus on transaction, settlement/clear, payment domin, take care of the consistency, reconciliation, script-engine etc. In addition, you need follow the business development progress also, understanding business logic details exactly.

You will:

1. Plan and lead large-scale technical projects, espespecially fund projects, to lay the foundation for the iterative development and scale of early products

2. Align with product and org objectives, coordinate with cross functional teams on delivering key results.

3. Develop robust, efficient technology platform products

4. Contribute to engineering strategy, tooling, processes, and culture

5. Research and apply cutting-edge domain and technical knowledge into products

6. Focus on fund related requirements, be responsible for business strong consistency and validity

Qualifications

1. Bachelor or above degree in Computer Science or relevant disciplines with 2+ years working experience

2. As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems

3. Extensive knowledge of modern software tech stack, including front-end applications, large-scale backend, data pipeline

4. Proficient in at least one of the following languages: Go, Python, Java, C++

5. Deep understanding of computer architecture, data structures and algorithms In depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

6. Able to work closely with diverse stakeholders and have good communication skills

7. Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

8. Has trade/payment experience or real-time computing platform like flink/spark is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

TikTok FundSafety team focus has been focusing on all fund related business and make the best user experience to world wild users. Also we are a new and fast growth team.

As a member of FundSafety, millions of dollars need to handle correctly every day inside your platform, focus on transaction, settlement/clear, payment domin, take care of the consistency, reconciliation, script-engine etc. In addition, you need follow the business development progress also, understanding business logic details exactly.

You will:

1. Plan and lead large-scale technical projects, espespecially fund projects, to lay the foundation for the iterative development and scale of early products

2. Align with product and org objectives, coordinate with cross functional teams on delivering key results.

3. Develop robust, efficient technology platform products

4. Contribute to engineering strategy, tooling, processes, and culture

5. Research and apply cutting-edge domain and technical knowledge into products

6. Focus on fund related requirements, be responsible for business strong consistency and validity

Qualifications

1. Bachelor or above degree in Computer Science or relevant disciplines with 2+ years working experience

2. As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems

3. Extensive knowledge of modern software tech stack, including front-end applications, large-scale backend, data pipeline

4. Proficient in at least one of the following languages: Go, Python, Java, C++

5. Deep understanding of computer architecture, data structures and algorithms In depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

6. Able to work closely with diverse stakeholders and have good communication skills

7. Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

8. Has trade/payment experience or real-time computing platform like flink/spark is a plus

Preferred Qualification

Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We built TikTok as a trusted platform to inspire creativity and enrich life. Our Privacy and Security team protects users on our platform by promoting privacy by design; we design architectures that treat user data respectfully, with transparency, and in line with reasonable practices. Data privacy engineering is a new technological territory that hasn't been well defined in our industry; by joining the team, you will have chance to refine the data privacy framework, use advanced privacy technology, and make a big impact on TikTok and our community.

As a Backend Software Engineer on the TikTok Privacy and Security team, you will:

• Design, build, and maintain systems that enhance privacy across the TikTok;

• Work with engineering and product teams to ensure that TikTok is compliant with privacy laws and regulations from a technical perspective;

• Respond to privacy incidents, if they occur, including collecting information on scope and root cause as well as managing remediation.

Qualifications

• BS/MS Degree in Computer Science or equivalent majors;

• Experienced in building backend services for large-scale consumer-facing applications;

• Proficiency in at least one of the following languages: Go, C++, Python, Java;

• Deep understanding of computer architectures, data structures and algorithms;

• Good team communication and collaboration skills.

Preferred Qualifications:

• Industry experience developing and implementing privacy features and solutions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

GLOBAL BANKING AND MARKETS

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

WHAT WE DO

Engineers in the Marquee Market Data team play an integral role on the trading floor and within Marquee. We are a cross-asset team that work closely with the desks to source and distribute market data used in pricing and risk for the firm and its clients. We build complex parallel computing architectures that power pricing, and market making that help run the firm’s core businesses. We also build strategic modelling frameworks and trader marking tools that help desks create market data for the firm. In a team of energetic, self-motivated individuals, we need someone who can take the initiative at any stage of the software cycle, from inception, through development, to release and support. This role also interacts with a variety of other strat, trading and engineering teams. The structure is flat, and the successful candidate will be able to manage his or her time to have maximum impact.

YOUR IMPACT

As a Market Data Engineer, you will be building the foundational technologies that source and distribute market data for markets around the world. You will be working on a team focused on building the best-in-class market data infrastructure. You will work with other engineers and traders to improve all aspects of our platform. You’ll do this with a keen eye on performance, guided by a robust measurement framework and lots of experimentation. You will have an opportunity to develop a deep understanding of Goldman Sachs’ securities business flows.

RESPONSIBILITIES AND QUALIFICATIONS

Responsibilities

• Contribute to architectural decisions and implementation of our market data platforms, both strategically and day to day
• Drive our platform development using a range of technologies, and collaborate closely with other quant, trading and core engineering teams
• Analyse platform performance and identify areas for improvement
• Improve the safety and reliability of our market data systems
• Manage work to balance the short-term needs of the business with strategic enhancements

Basic Qualifications

• Excellent academic record computer science or in a relevant quantitative field such as physics, mathematics, statistics, engineering
• Strong programming skills in an object oriented or functional paradigm such as Java or C++
• Self-starter with strong self-management skills, ability to manage multiple priorities and deliver in a high-pressure environment
• Excellent written and verbal communication skills

Experience of the following would be advantageous:

• 2+ years of experience in Java 8 or above
• Experience building multi-threaded/concurrent or low-latency systems
• Prior experience in building trading/front office platforms

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

• Min 1-2 years financial/ Wealth Products Operations experience with Client Support functions.
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint

We are looking for a driven and passionate Associate, Wealth Product Operations to be part of our high performance team in driving the growth of our Wealth Product Team within the Financial Technology infrastructure.

You will be responsible for assisting in the end-to-end Wealth Products Operation matters, which includes:

• Process and oversee the subscription and redemption requests of different products, including receiving, confirming and booking of the requests.
• Provide utmost support to clients across multiple communication channels including email, instant messaging tools and other social platforms
• Assist in end-to-end User Acceptance Testing (UAT) phases for new features of the trading platforms and applications.
• Work with the relevant stakeholders to enhance operational efficiency and implement a comprehensive and user-friendly trading platforms.
• Support change management efforts including but not limited to establish and update of relevant SOPs, enhance customer experience and ensure operational workflows that align with the regulations.

Requirements:

• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Min 1-2 years financial/ Wealth Products Operations experience with Client Support functions.
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Proactive, detail-oriented and strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge in Blockchain /Crypto is a plus

Responsibilities:

• Install and commission equipment or systems at customer locations according to specifications and guidelines.
• Perform scheduled maintenance and provide emergency repairs for equipment malfunctions.
• Diagnose and troubleshoot technical issues, including electrical, mechanical, and software problems.
• Collaborate with customers to understand their needs and provide technical support and training as needed.
• Ensure compliance with safety standards and company policies during all aspects of work.
• Document service activities, including service reports, parts usage, and customer interactions.
• Communicate effectively with internal teams to relay customer feedback and resolve technical issues promptly.
• Stay current with technical advancements and industry trends to provide proactive service solutions.

Requirements:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. Equivalent work experience may be considered.
• 4 years of experience in field service engineering
• Strong technical skills with proficiency in troubleshooting electrical and mechanical systems.
• Familiarity with diagnostic tools and software used in equipment maintenance and repair.
• Ability to work independently and prioritize tasks effectively to meet customer needs.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Willingness to travel extensively to customer sites, sometimes on short notice.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Working Location:

• Bendemeer Road

Working Hours:

• Normal Office Hour with 24/7 Standby

Job Responsibilities

• Provide expertise and guidance on the potential use of all M365 applications
• Support customers for M365 related applications including Exchange Online, MS Teams, Teams
  Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other
  M365 core services.
• Be an advocate and provide best practices for use of all M365 products.
• Provide technical support for online meetings ensuring a good video conference experience with
  the ability to manage different conferencing devices.
• Performs troubleshooting as required. Leads problem-solving efforts often involving outside
  vendors and other support personnel and/or organizations.
• Perform administration tasks (Azure Active Directory) including user/group administration,
  security permissions, group policies, systems configuration, research event log warnings and
  errors, and resource monitoring.
• Interact with the service desk and other teams to assist in troubleshooting, identify root cause,
  and provide technical support when needed.
• Develop and maintain product and/or service documentation and knowledge base articles.
• A strong passion in working with M365 technologies
• Other duties may be delegated by the Manager or Team Lead from time to time
• Deliver training for employees on using M365 applications articulating the technical capabilities in
  a non-technical manner.
• Be the escalation point from members of the IT team working the internal helpdesk system for
  M365 related issue.
• Good in Microsoft Power Platform and Microsoft Power Automate will be an added advantage.
• Support Windows OS, desktop/laptop related software & hardware when needed.
• Fulfill desktop/laptop related service requests including but not limited to cloning & deployment,
  software installation within the Service Level Agreement as and when required
• Conduct hardware/software installations based on customer’s requirements and company
  specifications
• Perform Root Cause Analysis (RCA) for End User Computing (EUC) related (*Including M365 related products) service problems as part of problem management
• Perform remote support to end user’s PC as and when the user agreed
• Liaise with support vendors for maintenance, support, or issues resolution.
• Work with Team Lead, team members & customers to achieve a high level of customer
  satisfaction
• Ensure that relevant updates and patches are applied accordingly to the desktop/laptop using
  endpoint management tools
• Assist Team Lead in performing various desktop/laptop related projects including but not limited
  to PC Refresh, In-Place Upgrade, Security Patching, etc

Requirement:

• Degree/Diploma in Computer Science/IT
• Minimum 3 to 5 years of working experience in Microsoft 365Technologies with L3 M365 support and development experience
• Experience in Microsoft Intune (Deploy of applications to Windows, IOS, and Android devices) is a must
• Experience in supporting M365 user
• Ability to work independently under pressure to meet project timelines with quality work.
• Possess knowledge in IT networking to troubleshoot computer 1st level networking problems
• Possess IT skills in MS Windows, M365, desktop hardware, and network environments
• Strong organizational, interpersonal skills and customer-oriented
• Excellent verbal and written communication skills
• Independent and results oriented
• Willing to work on a flexible schedule depending on business needs
• Ability to work non-deskbound and flexibility to travel to multiple sites as and when required.
• ITIL v4 amd M365 Fundamentals certification is an added advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/3122

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

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Senior / Engineer (System Operation), Facilities Management (2 Year Contract)

The candidate reports to the Senior Manager, FM (Electrical & Building Technologies team) and assist in the planning and operations of the Integrated Control Centre (ICC) to support the premise facilities operate smoothly.

• Maintenance experience with Mechanical & Electrical systems and equipment
• Facilities operation management experience in mission-critical facilities
• Healthcare setting experience

Responsibilities

• Integrated Control Centre (ICC) Operations: Oversee 24/7 operational readiness of essential M&E and building services.
• Service Recovery: Ensure prompt recovery from equipment and system breakdowns to minimize disruptions.
• Process Improvement: Implement and manage workflow enhancements for control centre operations.
• IBMS Management: Oversee and ensure operational efficiency of the Integrated Building Management System (IBMS).
• Reporting and Monitoring: Provide timely reports on:
  • Fault alarms
  • Water and energy utilization
  • Permit-To-Works
  • Dashboard updates (data visualization)
• Performance Audits: Monitor and audit performance standards of outsourced Managing Agent operations within ICC.
• Perform tasks assigned by the Head of Department (HOD).

Requirement

• Degree in Electrical and Electronic Engineering, Mechanical Engineering, System Engineering, or Facilities Management
  • Engineer: 0-4 years of related experience
  • Senior Engineer: 5-6 years of related experience (or Diploma with at least 10 years)
• Trained and obtain certificate in Site Emergency Management or Incident management or Fire Incident in Workplace or equivalent will be an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

about the company

Our client is a leading semiconductor equipment manufacturer with an outstanding international reputation in its field and a great emphasis on training & development. With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Performs the set-up, calibration, testing and troubleshooting of equipment
• Responsible for Calibration and Repair of electronic boxes
• Setting up of tape & reel cum inspection machines
• Prepare, setup and qualify machines
• Machine assembly
• Setting up of AOI machines
• Machine alignment, teaching and testing

skills & experience required

• Diploma / Higher NITEC in Mechatronics / Electromechanical / Mechanical / Manufacturing / Electrical Engineering
• Clean room environment experience will be a plus
• Assembly & troubleshoot semiconductor equipment
• AOI machine troubleshoot & assemble experience will be a plus
• Training given to candidates with no experience
• 5 day work week (Mon to Fri 9am-6pm) + OT if required

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

As a Salvage engineer, the world is your playground. You never know when or where a ship gets into trouble. That is why for a Salvage Engineer literally every day is different. It sounds like a cliché, but it is the reality. As a Salvage Engineer, you will have an adventurous job. When a ship is in distress, you will travel to the emergency scene with a multidisciplinary team. Once on-site, you work together with the team to repair the ship's plant and get the systems up and running again. It is vital to salvage the vessel as quickly as possible. As well as working on actual ship salvage operations.

Your responsibilities as a Salvage Engineer

• As part of the mobile team, provide support to the Salvage Master/Project Manager at site.
• When at base, assisting the technical manager and the operations manager in the selection of new salvage equipment and setting up the right maintenance procedures.
• Maintaining company owned salvage equipment.
• Sharing knowledge with other engineers about complex ship's systems.
• Advising the salvage inspector and superintendent about how to break into existing ship's systems in order to use them during the salvage operation.
• Producing reports about the actions taken to get systems operational again. As you can expect from a leading international maritime service company, you will work with state-of-the-art equipment.

Your qualities
To make your mark as a salvage engineer with SMIT Salvage, you will need a flexible approach; you never know when or where your next project will be. You adapt easily to working with different teams and you are fully proficient in English. Of course, you are happy to work irregular hours and to spend longer periods of time abroad. In addition, you have:

• A minimum degree in any field with experience sailing onboard ships.
• Worked for at least 5 years on modern (merchant) ships.
• Preferably experience with a range of different types of vessels and engine-room plants.
• Willingness to work on weekends and public holidays frequently, with OT and allowances compensated.

Responsibilities:

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Development and performance of all sales activities in the assigned territory (i.e. lead generation, cold calling, and appointment setting).
• Provide technical support such as troubleshooting, performance improvement and other request to customers.
• Engage in continual improvement, productivity and efficiency with customer by performing data and performance analysis, reporting and following up actions
• “Hands-on” servicing of accounts which includes but is not limited to; chemical testing, calibration and repair of chemical feed related equipment, and visual inspections of systems when necessary.
• Schedule service and sales calls – includes daily, weekly and monthly reporting
• Identify new business needs and opportunities, and develop and implement customized solutions for our customers

Requirements:

• Diploma Degree, or above. Preferred degree in engineering (chemical, environmental, biological, etc.) and sciences (biology, chemistry, etc.)
• Minimum of 3-5 years technical sales or field sales support work with a proven successful track record.
• Those with experience in water treatment, water hygiene, environmental health and safety, and/or secondary disinfection will be an added advantage.
• Possess great team work and demonstrated leadership, organizational, and management skill.
• Strong communication skills (both written and verbal) with experience working on teams from multiple locations.
• Knowledgeable in MS Office applications (Word, Excel and Outlook).
• MUST be Highly Motivated and a Self-Starter.
• Must be willing to work in chemical, noise and hot & cold environment.
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Technical Coordinator

• Plays a supporting role to the Technical Superintendent/Manager, ensuring the smooth operation of vessel maintenance, repair, and documentation.

Responsibilities

• Monitoring vessel certificates and maintaining electronic documents.

• Assisting in budget preparation, monitoring, and control for repair and maintenance.

• Supporting the quotation and requisition process for services and stores.

• Preparing technical specifications for dockings and other projects.

• Reviewing and following up on Planned Maintenance System (PMS) reports from vessels.

• Tracking and managing month-end reports from vessels.

• Performing ad-hoc duties assigned by the Technical Superintendent/Manager.

Requirement

• Diploma/ITE in Marine Engineering or a similar field (Maritime or engineering majors preferred).
• Good communication and interpersonal skills.
• Proficiency in MS Office.
• Ability to work independently.
• Timely completion of tasks and meeting deadlines.
• Being a good team player.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our client provides technical and commercial management solutions.

• Responsible for the daily operation of the number of vessels assigned.
• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within given budgets.
• Check vessels performance trend and take necessary remedial actions to optimize vessel’s operations.
• Keep strict cost control of the Annual Operating Budget for each of the assigned vessels.

Requirements:

• Marine Engineer Class 1 (Chief Engineer Unlimited) Certificate.
• At least 5 years of tanker operations and sea going experience as a Chief Engineer in LPG/Oil Tankers.
• Good understanding of maritime safety regulations and compliance standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Develop the conceptual framework of construction projects and manage scheduling and coordination across multiple trades and sub-contractors.
• Plan, lead, and monitor project progress, including manpower planning, construction progress tracking, master schedule preparation, and cost control.
• Ensure cost management within approved budgets by controlling materials, manpower, and machinery expenses for ongoing and new projects.
• Address delays or emergencies at construction sites by issuing timely instructions and maintaining effective project standards.
• Collaborate with stakeholders, including clients, consultants, and authorities, to resolve site issues, ensure compliance, and achieve smooth project completion.

Requirements:

• Degree in Engineering or equivalent.
• At least 5 years of experience in the Construction industry (Building/Factory/Structure/Finishing).
• Able to work weekends, night shift and PH when needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Role: Field Engineer (Services)

Duration: 1 Year Contract (Renewable and convertible to perm)

Working Hours: Monday – Friday; 8.30am – 5.30pm

Location: Woodlands (Clients site)

Salary: Up to $4k + 1 month completion bonus

Responsibilities:

- Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems

- Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment

- Serves as company liaison with customer on administrative and technical matters for assigned projects

- Coordinate logistics arrangements and with customer on equipment related matters

- Responds to customers’ complaints, provides time to solutions to resolve customers’ issues

- Monitors the performance of the product, provide regular update report and feedback on customer’s service requests

- Reports common complaints of customers to management in order to address the situation for future reference

Requirements:

- Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

- Preferably at least 2 years of relevant experience with semiconductor equipment knowledge

- Strong communication and good interpersonal skills

- A meticulous, organized and resourceful team player

- A highly motivated individual who works independently with little supervision

- Work in cleanroom environment

- Require to work or be on standby during after office hours/weekend/public holiday

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/10276

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.

• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.

• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.

• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.

• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.

• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or

• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Officer, or

• 5 years of shore experience as a technical superintendent with a ship management/owning company, or

• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations

• Excellent project management skills

• Very good negotiation skills

• Very good people management skills

• Team work and cooperation

• Very good organisational skills

• Worldwide operations require fluency of the English and Chinese language

• Willing to travel or relocate

Senior / Engineer (Building & Project), Facilities Management (2 Year Contract) ID: 663562

Reports to the Manager, FM (Building & Project).

· Responsible in ensuring proper and quality up keeping and maintenance of general building facilities relating to building services and infrastructure.

· Provide project management for all renovation and development works in the premises and ensuring that practices are implemented in accordance with company policies and procedures.

Responsibilities

Facilities & Operations Management:

• Responsible for building services such as interior and external building architect elements.
• Maintaining the operational readiness, safe and efficient operation of the premises
• Keep track, manage and renew licensing matters pertaining to building authority requirements.
• Oversee outsourced maintenance team safety practice and work conduct and ensure good maintenance standards are implemented.
• Review, refine and ensure all building maintenance Fix-It works are carried out according to the submitted programs and procedures, and fulfil the service level requirement.
• Analyse the frequent issues brought up, recurring problems with building services, find root cause to the problem and make recommendations to resolve it.
• Manage Term Contractors and Managing Agents' performance.
• Perform any other duty/project as assigned by HOD.

Project Management:

• Provide project management support for fit-outs, renovations and upgrading works to existing and external Facilities.
• Participate in all Project Meeting and manage all expectations from end-users.
• Review all documentations prior commencement and ensure compliance with premises and statutory requirements.
• To work closely with the other trade team to ensure the smoothness and timely completion of the projects as per project scope.
• Assist in managing and planning the inspection and acceptance activities related to facilities.
• Prepare specifications and drawings for tender, evaluate tender submissions and recommend tender awards.

Requirement

• Degree in Building, Property Management, Facilities Management, Civil & Structural Engineering or equivalent
• Experience in healthcare setting will be an advantage.
• Experience in management of building services and project management will be an advantage.
• Knowledge in building maintenance and operations works in compliance with statutory requirements and regulatory and current code of practices.
• Conversant in reading and interpreting architectural and M&E schematic drawings;
• Conversant in Microsoft Office and AutoCAD. 3D perspective drawing software (BIM) will be an added advantage;

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy