• The candidate will be responsible to support the global Voice infrastructure, including Incident, Problem, and Change Management;
• Voice Services include:
• Trading telephony (IPC Trading Telephony);
• Intercom (SpeakerBus);
• Standard telephony (Cisco IP Telephony 12.x);
• The successful candidate should be able to identify specific improvements within Network Services standards or processes and work with other ENS teams to take action on;
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;
• Point of escalations for offshore Level1 and Level2 for incident management;
• Communicate with business units during projects and incidents (Severity 1 and 2 bridges);
• Operational acceptance of new deployments and create technical documentation for as built environment
• Hands-on experience with Voice Technologies;
• Voice Network Skills:
• IPC Unigy Trading Telephony
• Speakerbus;
• Cisco IPT (Release 12.x);
• Avaya System and Session Manager;
• Strong knowledge and experience with VoIP technologies (H.323 & SIP)

Job Description:

The position, located in Singapore, is an exciting opportunity to be part of an Innovative & Dynamic team, within the Imaging Validation Team, part of the Imaging Division, working on different worldwide leading technology image sensors targeting various customers and markets (Consumer, Industrial, Automotive).

As a Functional Validation Engineer, you would be involved in the validation of the various products of the division. The objective of the job is to ensure the functional performances of the product is aligned with the specification. Two kinds of platforms will be used: FPGA prototyping platform in a first step, silicon platform with final product in a second step. You will be supported by a large team of technical experts in validation, Optic, Electronic, Mechanics, software.

As a Functional Validation Engineer, you:

• Will be responsible of validation environment development: Test suites definition, Laboratory test bench, test development, validation automation, documentation.
• Will be in charge of the analysis and the solution of technical challenges.
• Will support customer for the integration of the product in customer platform
• Will collaborate with different Product Development Teams: IC Design, IC Architecture & Algo, Embedded Software/Firmware
• Will collaborate with application team in order to provide best solution for the customer

Profile:

- Bachelors’ degree in Electrical Engineering or similar discipline.

- At least, 6 years of experience, in Validation, Testing or Electronic product development.

- Mandatory skills:

• Analog or Digital Electronic Knowledge
• Programming skills in Object Oriented Software Language (Python preferred)
• Data Base management tools (git, SVN)
• Strong verbal and written communication skills in English

- Softskills required:

• Engage and collaborate with cross-functional teams
• Good level of autonomy, methodology and rigor
• Ability to work in a multi-cultural environment.

- Minimum of 3 years’ experience in one of the following area:

• Electronic Component verification, validation, or industrial test
• Electronic System Development
• Microcontroller Firmware development

- Additional optional skills:

• Electronic System experience
• Thorough familiarity with lab measurement techniques and test equipment (Signal Generator, Oscilloscope, …)
• Standard electronic communication protocols knowledge: I2C, I 3C, MIPI CSI2
• Automatization tools experience (Jenkins, gerrit)
• Knowledge in CMOS image sensors and in image data processing

Key Responsibilities:

• Deliver hands-on technical support at Levels 2 and 3, actively resolving complex issues and ensuring a swift resolution to minimize downtime
• Serve as a go-to resource for the team, providing expert assistance in troubleshooting and decision-making for escalated technical challenges
• Stay informed about technological advancements and evaluate their applicability to the organization
• Engage with vendors and external technical resources to facilitate swift issues resolution and keep abreast of product updates and enhancement
• Lead incident response efforts, conducting thorough analyses of security incidents and devising preventative strategies for future occurrences
• Conduct regular security audits, assess compliance with industry standards and regulations, and implement necessary improvements maintain a secure environment
• Stay current with emerging threats and vulnerabilities, conducts vulnerability assessments, and implement effective mitigation strategies
• Collaborate with cross-functional teams to understand business needs and ensure technical solutions align with organizational goals
• Establish and maintain effective communication channels with stakeholders
• Ability to plan, execute, and delivery technical projects, ensuring they meet quality standards and deadline
• Collaborate with stakeholders to define project scope, goals, and deliverables

Qualifications & Skills:

• Bachelor’s degree in Informative Technology or Computer Engineering
• At least 5 years of hands-on experience in Technology
• Minimum have MSCE & CCNA or relevant System and Networking certifications
• Security+, CISSP, CISA, or relevant security certifications and highly preferred
• In-depth knowledge of Microsoft Windows and Linux OS for Server and Client
• In-depth knowledge of Applications like Web Server (IIS, Apache, etc) and Database (MySQL, MS SQL, Oracle DB, etc)
• In-depth knowledge of Networking, Firewalls, and Cybersecurity
• Familiar with security standards and frameworks such as NIST, ISO27001, CIS Benchmark, and OWASP
• Problem-solving and decision-making skills and ability to thrive in a fast-paced and dynamic environment
• Good documentation, especially in Risk Assessment, FAT, SAT, Checklist and Method of Statement

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The Technical Support Specialist is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.

Key Responsibilities

• Manage and maintain effective communication with customers in relation to logged service requests, with internal & external cross-functional teams.
• Effectively utilize service tools for the logging, triage, and classification of cases in line with published work instructions, leading to resolution – remotely or onsite while being open to learning about new tools and technologies that can improve service delivery.
• Monitoring of cases that have been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved while being open to learning about ways to improve SLA performance and customer satisfaction.
• Meeting project milestones and timelines for tasks/activities that have been assigned.
• Work on root cause analysis of the incident and work through escalation matrix for conclusive analysis.
• Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, SME, and other functional groups to ensure a permanent resolution to these incident types with objective to find ways to mitigate or prevent recurring issues.
• Participating in weekly rotating on-call responsibilities, providing 24/7 coverage.
• Work with a team to perform preventive maintenance.
• Continuously update knowledge and skills related to the job through formal training programs, self-study, and seeking feedback from team members and stakeholders, in order to improve job performance and provide the best service to customers.

To succeed in this role, you’ll need a customer-first attitude and the following

• Relevant degree in computer science or related technology with 5+ years hands-on experience supporting customers.
• Strong analytical and problem-solving skills with the ability to quickly learn and apply new technologies and troubleshoot complex issues.
• Excellent verbal and written communication skills with the ability to communicate technical information to non-technical stakeholders.
• Experience in incident management, problem management, and change management processes.
• Knowledge of ITIL framework and its application in service management.
• Experience in managing and supporting virtualized environments such as VMware and Hyper-V.
• Experience in administering and troubleshooting Oracle database, Windows Server, and network technologies.
• Familiarity with Radiological workflow, including DICOM, HL7 etc., is an advantage but not mandatory.
• Proven ability to work independently, take initiative, and be accountable for deliverables.
• Ability to work effectively in a team-oriented, collaborative environment.
• Awareness of security protocols, best practices, and compliance regulations.
• Experience with scripting languages such as PowerShell, batch, and Python for automation and process improvement.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

By submitting your resume and related information in the manner set out in this job post, you consent for Philips and Philips’ authorized nominee to collect, process, transfer and store your personal data for purpose of the application for the above-mentioned job opportunity. Further, in the event you provide any personal information of another data subject as referee, you confirm that the relevant data subject consented to the disclosure of such personal data to Philips and Philips’ authorized nominee. For more information and details on our Privacy Policy, please visit this link.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 2 - 5 years' experience working in construction industry

Job Description

Validate the TC&IS Development, Configuration, Validation and Management Plan application. Day-to-day, you’ll work closely with teams across the business (systems), achieve the specified software quality requirements detailed in System Engineering and TCMS Software Quality Plan and informs the team members of their associated responsibilities and much more.

• Specifically take care of managing the development of all Train Control & Information Systems (TC&IS) deliverables (sub-system, electrical and software work products) for a Project from offer, specification, design ,validation to end of warranty period, but also ensuring the quality on all domain of his/her project (Schematic, Apparatus, Software…).
  
  Your Responsibilities and Challenges
  
  Managing the design planning and the achievement of the Design/Verification reviews in all step of the Design.
• Delivering all TC&IS Engineering outputs including, Train Control and Monitoring System Requirements and Architecture, Software specification or Functional Design Description, Software, Electrical Schemes and Electrical Products definition (with the support of Electrical Lead Engineer), in compliance with the Engineering Quality, Cost and Delay commitments.
• Managing interface and ensure follow up of sub-systems (electrical components, PAPIS (Public Address and Passengers Information Systems), CCTV, Multimedia, TCMS, Event recorder, Train Ground Communication, ATC(Automatic Train Control)/Safety equipment).
• Ensuring standardization and maximize the carry over with previous project.
• Supporting Industrial and Manufacturing areas during First Train Assembly.
• Supporting Commissioning and Validation area during First Train tests.
• Ensuring that the cybersecurity requirements are properly managed on each project/program and follow-up the main open actions for "at risk" or challenging projects/programs.
• Functional management of the Train Control & IS resources of his/her project.
• Formulating a design solution that fulfils the specified customer requirements by defining the architecture and performances of the TC&IS subsystems and functional studies he/she is responsible for, maximizing the re-use of service-proven design patterns.
• Monitoring, control and consolidate the TC & IS work package (Work Package Review, Risk mitigation, Quality Cost & Delay project target) and ensure the reporting activities to the Project Engineering Manager of the project (PrEM).
• Defining the applicable TCMS configuration (low voltage scheme, apparatus, and software version) with the Train System Engineer, Train Design Engineer, Project Engineering Manager and its team.
• Contributing to the return of experiences on his/her domain (Software, Schematic, Apparatus).
• Contributing for technical specificities and expertise to advice the Project Team and/or Customer.
• Supporting the other stakeholders (design, sourcing, validation etc..) in the understanding of the Cybersecurity processes and actions in particular with regards to the interfaces in between the teams.
• Being the responsible at Project level for the transverse Cybersecurity actions and for topics addressed at: Project (progress plan), Region, Métier Manager level.

Qualifications

• Rolling stock functional engineer experiences on several train functions, >5 yrs.
• Work package and Team management experiences.
• Hands-on electrical and schematic design activity.
• Hands-on experience in design & development of model based control systems using application tools like DCUTerm, Control Build, Matlab / Simulink, Matrix or similar tools.
• Knowledge of network topologies and interfaces for Serial, Ethernet, MVB and other industrial communication network.
• Communication abilities.
• Innovation

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Interact with clients via phone, email or chats and provide concise written/verbal instructions.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & software.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks and configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports. 
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems. 
• Help companies deploy new software or hardware systems.

• Good to have DIPLOMA or NITEC with 2-3 Years for Working experience
• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & software.
• Well-versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

#itsupportengineer #ITsupport #ITTechnician

• Full-spectrum consultant roles for international healthcare clients in strategically relevant projects.
• Develop from foundational to professional levels consultancy environment within highly motivated teams.
• Opportune in transferable skillsets to take on potential key roles, build and shape our organization.
• Excellent career development and growth opportunities in a global premier consulting organization.
• Structured training program and peer mentoring system towards competence and personal growth.

• Min 4 years in Manufacturing-IT, Engineering Automation, preferably in the field of pharmaceuticals
• Min 1 year experience in end to end automation implementation project cycle eg. DCS, MES, OIS PI Historian, if any

1. MES (manufacturing execution system): WERUM PAS|X, Emerson Syncade, POMSnet, Lonza MODA etc.
2. DCS (distribution control system): Emerson DeltaV, Yokogawa Centum, Siemens PLC, OSI PI, Historian etc.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345
Triton AI Pte Ltd
License no. 21C0661

• Up to $7,000 with 2 months Variable Bonus, Permanent Position
• West Singapore
• Pharmaceutical Industry Experience is a MUST
• Experience in MES, DeltaV or OSI PI

• Up to $5500 + Fixed Allowances $300
• Permanent Role with AWS and Variable Bonus
• MNC Chemical Plant, Jurong Island with Company Transport Provided at Jurong East
• Experiences in fixed or rotating equipment and piping maintenances are essential

Responsibilities:

• Lead a team of mechanical supervisors and contractors in performing all the plant inspection and modification works to ensure work are carried out timely, safely and with good maintenance practices with no disruption to plant operations.
• Manage and lead the plant painting program to ensure the integrity of plant facility.
• Coordinate with plant operators and other maintenance groups in the execution of plant modifications works with no compromise to safety of workers and integrity of facilities.
• Conduct and arrange training for staff and contractor to enhance their skill and competency levels.
• Implement management systems based on standards stipulated under ISO 9001, ISO 14001 and SS651.
• Maintain proper documentation and filing of inspection records and reports in Data Management System.

Requirements

• Degree in Mechanical Engineering or Material Engineering.
• Minimum 2 years of relevant work experience in fixed equipment and piping work or rotating equipment related to petrochemical, oil and gas industry.
• Good analytical & problem-solving skills
• Ability to communicate with staff in different functions & contractors, strong spirit of collaboration & teamwork.

Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Initiate and Lead cloud Capacity projects as a Lead engineer.
• Manage capacity and sizing requirements for strategic business initiatives translating business requirements into technical terms and support defining processes roadmaps and vision.
• Process development for streamlining capacity reclaim to achieve highest optimization with minimum risks.
• Monitor capacity/product performance and provide recommendations
• Planning for Cloud Hosting infrastructure.
• Involve in storage and backup operation.
• Negotiate and manage external vendor contracts.

Requirements:

• Degree in Information Technology or any related fields.
• 4+ years of experience in Project Management,Capacity management,server and storage management.
• Professional Certification like PMP,ITIL or any related are preferred.

You will lead a cross-functional team to develop a B2B e-commerce cybersecurity platform with SaaS functionality based on existing in-house solutions.

Responsibilities:

• Familiarize with Ensign’s business domain of cybersecurity and existing in-house tools.
• Guide the outsourced team in the development of a B2B e-commerce platform
• Lead the development of SaaS-flow for existing in-house cybersecurity solutions, to enable them to be accessed via the B2B e-commerce platform.
• Be familiar with both front-end and back-end dev and UIUX design to guide a small development team working on the above project.
• Familiarity with cybersecurity domain is preferred.
• Evaluate potential solutions relating to analytics web applications and make recommendations to solve business problems
• Deploy to and administer cloud-based web application platforms
• Monitor and respond to production issues
• Ability to design and supervise QA / testing for code

Requirements:

• BS/MS in computer science from a reputable university (preferred, or sufficient certifications to demonstrate technical knowledge)
• Minimum 5 - 8 years of experience working on web applications, preferably with SaaS development experience
• Deep knowledge in Javascript as a full-stack dev.
• Preferably some experience working with e-commerce platforms.
• Experience with cloud-native development and deployment
• A creative thinker who understands User Interface design
• Strong awareness of data security, data governance and performance, with an ability to deliver these key non-functional requirements
• Excellent technical skills

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Provide expert consultancy in equipment, process, facilities, and utilities qualification, GMP Compliance, process validation, Computer System Validation (CSV), and manufacturing operations management.
• Deliver Risk Management and Quality Management services for Pharmaceutical Manufacturing Operations Projects.
• Conduct sFAT and review vendor turnover package documents for Ultra-Diafiltration skid, chromatography columns, and supporting components.
• Manage change controls for continuous improvement projects and coordinate with cross-functional teams to implement changes.
• Author and execute test scripts for engineering changes.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in pharmaceutical downstream manufacturing experience who have done some CQ.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.   

• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc. 

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express
• Installation of customer’s access and in-house applications. 
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.  
• Printer Maintenance  
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.  

• Good to have at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Good to have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required. 
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

Job Objectives

• Supporting your colleagues with IT Incidents and Service Requests
• Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved
• Assist our colleagues in Infrastructure & Operations on tasks where hands are needed
• Purchase equipment and ensure asset management is done according to our processes
• Ensure that IAM activities are done with proper attention and care
• Capture and share knowledge through written Knowledge Articles
• Work closely with the different Service Desks within the organization of Airbus

Job Responsibilities

• Ensure that users get technical problems resolved as soon as possible
• Ensure that users are running on a stable and supported PC environment 
• Ensure that Satair has a stable and updated user platform that fits the overall business requirements
• Manage client software composition and version through official tools
• Monitor automatic jobs and resolve or escalate any issues
• Monitor hardware and interfaces to external parties
• Manage software and ensure that Satair has paid for all licenses in use
• Manage printer setup and other peripheral equipment and support it
• Manage PC security and access control including security on portable PCs, virus check, disk encryption etc.
• Ensure procurement of IT equipment
• Keep hardware and software register updated
• Ensure management of PC pool and other lending equipment
• Actively participate in regional activities identified and described by central IT
• Ensure availability in the 24/7 IT Support
   

Secondary Responsibilities

• Participate in trouble shooting and solving issues on the central IS/IT solution
• Assist staff with advice and guidance in the use of the Satair’s systems
• Prepare and create documentation for Satair systems within the remit
• Participate in the technical documentation of Satair’s IT set-up and operational procedures
• Participate and contribute in IS/IT projects 
• Contribute with input to the KPI reporting
• Participate in improving the service to the organization
• Participate with input to improve the stability of the IS/IT solution

Job Requirements

• Able to commit to the 12 months contract period
• Broad understanding of IT (hardware, software, network, communication)
• A good understanding of the following will be an advantage: 
• Network topics such as DHCP, and DNS
• Printer troubleshooting and Print Management
• Ideally, experience with IT Asset Life Cycle Management (CMDB)
• Ideally, experience with writing documentation, as this experience will be required when writing knowledge articles.
• ITIL Foundation certified
• Bachelor or 1+ years experience within IT Support 
• Fluent in English both written and verbally
• Written skills that demonstrates structure
• Can offer valid references to attest your skills/personality
• Customer-minded
• Strong team player
• Excellent communication skills
• Good analytical skill; ability to see the bigger picture and derive mid to long term recommendations on way forward
• Ability to balance and align varying interests of stakeholders
• Diplomatic sense and open/‘out-of-silo’ mind-set, ability to build successful relations across functions and with all stakeholders
• Ability to work in an international context

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Contract Type:

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!

We are seeking a Distributed Cloud Support Engineer who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating internal Engineering communications into clear, concise directions for customers and partners. You are passionate about helping our customers tackle problems. You will provide support via phone, email, Slack and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company.

Sounds interesting? Read on!
 

What You’ll Do:

• Fix reported issues and advocate for the customer.

• Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal.

• Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles.

• Critical issue management and customer assurance when handling reported issues.

• Coordinate fixes by engineering or Site Reliability Engineers (SREs) when required and relay appropriate information to our partners and customers.

• Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution.

• Training and enabling our service partners to ensure that they can sufficiently support customer issues.

What You’ll Bring:

• Bachelor’s degree in engineering or equivalent practical experience such as having 2 or more years of experience working in an operations environment or background in customer service/support and IT, network, or IT security incident management.

• Strong understanding of Networking and Layer 7 Protocols as well as experience in security product/solutions experience is preferred.

• Familiarity with Container technologies (Docker and Kubernetes) as well as public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.

• Ability to read different scripting and automation (Python, Shell and Ansible).

• Knowledge of Data Representation types (XML, JSON and YAML) and Virtualization technologies.

• Phenomenal communicator with English, independent, collaborative and possess strong troubleshooting skills with the ability to prioritize and multitask when leading sophisticated technical issues.

• This role requires availability outside normal business hours with some travel may be required (less than 10%) to align with the distributed team or to respond to critical security events.

What You’ll Get:

• Hybrid working mode

• Career growth and development opportunities  

• Recognitions and Rewards

• Employee Assistance Program

• Competitive pay, comprehensive benefits, and cool perks

• Culture of Giving Back

• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

• Build and optimizing ‘big data’ data pipelines, architectures and data sets.
• Performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• To support and develop Data modeling, Implementation activities.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• Manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Perform CI/CD Activities, Deployment activities in both cloud and on premises or as required.

• Experience with Data engineering tools (Python, Scala, Hadoop).
• Experience with relational (oracle, MySQL, MS Sql) or NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools.
• Experience with stream-processing systems
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc
• Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage
• Experience with Cloud (Aws, Azure or Google).

• Bachelor’s degree in Computer Science, Information Security, or related field.
• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.
• Excellent communication skills and the ability to collaborate with diverse teams.
• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.
• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.
• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services
• Good knowledge in security
• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers, Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

We are currently seeking a highly experienced and motivated Implementation senior sales engineer to join our reputable team. This role primarily focuses on driving the implementation of our HVAC, Refrigeration, and general industry solutions within the territories of Malaysia and Singapore. The primary objectives of this position encompass securing and expanding our business presence in these regions, as well as assisting our valued customers in optimizing their production processes and achieving their sustainability objectives.
 

Job Description

• Effectively manage the entire sales process, from initial customer approach, presentation, negotiation, secure the delivery and payment.

• Collaborate closely with consultants, designers, and clients to understand their specific needs and requirements related to HVAC, Refrigeration, and general industry applications.

• Conduct thorough assessments and analysis of the clients' current systems and operations.

• Develop and present comprehensive solutions that align with clients' objectives, focusing on energy efficiency, cost-effectiveness, and sustainability.

• Provide expert guidance and technical support, ensuring seamless integration and efficient operation of our solutions.

• Collaborate with cross-functional teams to coordinate project timelines and deliverables.

• Conduct customer seminar and sales presentation for clients to enhance their understanding of our products and technologies.

• Continuously monitor industry trends, technological advancements, and regulatory requirements to stay up to date on best practices and ensure compliance.

What You Know

• A bachelor’s degree in engineering or a related field.

• Proven experience in implementing HVAC, Refrigeration, and general industry solutions, within the Malaysia and Singapore markets, at minimum 4-5 years.

• In-depth knowledge of energy optimization strategies and sustainable practices.

• Exceptional communication skills, both verbal and written, with the ability to effectively liaise with clients and internal stakeholders.

• Demonstrated problem-solving abilities and analytical thinking.

• High proficiency in relevant software tools and technologies.

• Willingness to travel extensively for customer visits in Singapore and Malaysia.

 Preferred Qualifications:

 While not required, the following qualifications would be viewed positively:

• Professional certifications related to HVAC, Refrigeration, or sustainable energy implementation.

• Experience working with high-profile clients in HVAC or semiconductor sectors.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities:

• Perform software development activities including requirements gathering and analysis, planning, systems design, development and implementation, documentation, testing and deployment.
• Participate and follow in all areas of the software development lifecycle from requirements definition to deployment.
• Document and demonstrate solutions by developing documentation, flowcharts, wireframes, diagrams, charts, UI/UX, code comments and code reviews.
• Recommend and evaluate detailed design of system components/libraries to ensure reusability and flexibility is practiced, where applicable.
• Develop and Implement the software in accordance to the coding standards and design patterns specified in the design document
• Debug, troubleshoot and resolve bugs and complex issues.
• Research and evaluate new software technology stacks for project and product development.
• Report to and work closely with Team Lead / Project Manager for projects deliverables
• Provide operational support, ongoing maintenance and enhancement.

Requirements

• Bachelor’s degree or above with solid programming skills in C# is highly desired.
• Good working knowledge on Microsoft technologies like .Net, .Net Core, Service-Oriented architecture, Entity Framework, nHibernate, ASP.NET, WPF, WCF and MS SQL.
• Familiarity with software design patterns, such as MVC and MVVM.
• Working knowledge on cloud DevOps
• Experience with Python or React would be advantageous.
• A good innovative team player with strong sense of integrity & accountability.
• Great communication skills.
• Must have willingness to learn new technologies.
• Excellent problem solving and analytical thinking skills.
• Fresh graduates are welcome to apply

What we offer:

• An attractive remuneration package will commensurate your experience and qualification.
• Work with a team who are generous in knowledge sharing, friendly, smart, passionate, and funny too.
• Business casual dress throughout the week.
• Professional training opportunities. We believe learning is a lifelong journey. We offer everyone the internal and external training opportunity to grow employee’s technical skills.

Responsibilities

We’re looking for a Technical Sales Associate to grow the sales for IILLUMX (Smart Lighting Solutions team under CLO Group)

• Identification and sourcing of potential client leads within Singapore.

• Networking, maintaining, and improving relations with existing and new clients.

• Engaging in site visits or meetings for the purpose of sales and relations.

• Schedule product demonstrations and provide samples whenever required.

• Achieve personalized sales targets.

• Preparation of customized quotations/proposals to meet client specifications and requirements.

• Strong technical and product knowledge in Security solutions, Lighting control, electrical, home automation technologies will be preferred.

Requirements

• Electrical and electronic engineering with simple IT knowledge.

• Sales-driven personality with ability to work independently.

• Good communication and interpersonal skills

• Minimum 3 years of experience in sales & marketing roles.

• Ability to work in a dynamic environment.

• Preferably with own car.