Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team & Resident Engineer on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To attend site, progress, variation and coordination meetings
• To coordinate with Resident Engineer with respect to C&S engineering works, architectural and M&E engineering works
• Period: 36 months
• Start from: December 2024

Requirement:

• Min Diploma in Civil Engineering, Construction Engineering, Architectural or equivalent
• At least 4 years of relevant experience in supervision of commercial buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Job Description

Program Management and Customer Interface

Act as the main point of contact for Key Account Customer(s), managing all technical communications, status updates, and program-related inquiries.Define project scope, objectives, and success metrics in close collaboration with K&S and align cross-functional teams within Akribis Systems to meet these objectives.Develop, track, and manage detailed project plans, timelines, and milestones, ensuring transparency and accountability throughout the project lifecycle.

New Product Introduction (NPI)

Lead new product introduction projects for K&S, coordinating closely with engineering, production, quality assurance, and supply chain teams to ensure on-time and on-spec delivery.Collaborate with K&S on design specifications and performance requirements, ensuring that Akribis meets the technical and operational needs of the customer.Identify and mitigate project risks, ensuring potential issues are proactively addressed to minimize impact on project timelines and quality.

Engineering Change Management (ECM)

Oversee engineering change management (ECM) processes for Key Account Customer(s)' projects, ensuring all modifications are smoothly integrated and communicated to relevant stakeholders. Coordinate with production, quality, and supply chain teams to ensure seamless implementation of engineering changes and compliance with customer requirements.Document and track engineering changes, ensuring alignment with both Akribis’s standards and Key Account Customer(s)’s requirements.

Technical Alignment and Decision Making

Facilitate technical discussions between Akribis and Key Account Customer(s), ensuring all stakeholders understand project requirements, objectives, and progress.Serve as a technical advisor to internal teams, aligning customer requirements with Akribis’s capabilities and solutions.Drive decision-making processes related to technical aspects, balancing customer requirements with feasibility, cost, and quality.

Continuous Improvement and Process Optimization

Identify areas for process improvement and implement changes to enhance project efficiency, product quality, and cost-effectiveness.Utilize feedback from Key Account Customer(s) and internal stakeholders to continuously refine program processes and customer engagement strategies.Implement metrics to monitor program performance, analyzing data to identify trends, address issues, and support strategic goals.

Documentation and Reporting

Develop and maintain detailed documentation of project plans, schedules, risk assessments, and change orders for full transparency and traceability. Provide regular reports, updates, and technical reviews to Key Account Customer(s) and Akribis leadership, ensuring all parties have a clear understanding of project status.Maintain organized and accessible project documentation to support quality audits, compliance, and future reference.

Qualifications

• Bachelor’s degree in Engineering, Program Management, or a related technical field;
• Master’s degree is preferred.
• Minimum of 5 years in technical program management, project management, or engineering, preferably within semiconductor or precision engineering industries.

Other Information

Skillset(s) Requirement:

Technical Skills:

Strong understanding of project management methodologies (Agile, Waterfall) and proficiency in ERP/PLM systems.Experience managing complex technical programs, including new product introductions and engineering change management.Familiarity with technical drawings, engineering specifications, and quality control standards.

Customer Management Skills:

Demonstrated experience building and managing key customer relationships, with a focus on aligning deliverables to customer expectations.Analytical Skills: Strong problem-solving skills, with the ability to analyze program performance data and drive continuous improvement.

Communication Skills:

Excellent verbal and written communication skills to interact effectively with cross-functional teams and customers.

Organizational Skills:

Strong organizational skills, with a proven ability to prioritize and manage multiple projects simultaneously. Preferred Skills and CompetenciesPMP or Program Management certification is a plus.Experience in Lean, Six Sigma, or other continuous improvement methodologies.Familiarity with the semiconductor industry and engineering change management processes.Proficiency in project management software (e.g., SmartSheet,Microsoft Project, Jira) and ERP systems (e.g., SAP).

General Accountabilities

• Regular visit to SI key partners to further expand and explore potential sales opportunities.
• Supporting key Partners on Sell out Targets set by HQ.
• Planning product promotion according to R&D and marketing research;
• Provide customer support and product solutions training
• Participate in important project product selection, solution providing, bidding scheme and implementation plan evaluation;
• Develop and implement quarterly sales plans and achieving individual KPI set and any other scopes as determine by management.

Job Qualifications

• Candidate must possess at least a Bachelor's Degree.
• Min. 5 years‘experience in related field.
• Good communication ability, can work under pressure
• Strong understanding and background in video surveillance security market will be advantageous.
• Preferred with relevant technical background experience.
• Service-oriented, analytical and takes ownership to solve problems.

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Contract Period:

• 16 January 2025 TO 15 January 2026

Deployment:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 minutes lunch break
• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays except by special arrangement with off-in-lieu provision
• Service not required on gazetted public holidays

Scope of Works:

Technical Support Officer Art:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal
2. To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)
3. To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.
4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters
5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.
6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)
7. To assist in photo-documentation of students at work for purposes of T&L review
8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)
2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking
3. To supervise students at work on occasions when teaching staff is not around.
4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.
5. To assist in setting up for lessons in terms of instruments / computer / electronic set up
6. To assist in setting up of video cameras for practical examinations

Requirement:

• Good communication and interpersonal skills
• Good team player with a high level of initiative and independence.
• Proficient in MS Office and Excel
• Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Primary Responsibilities:

Meeting/Office Coordination

• Coordinate and schedule meetings, training, appointments for executives and staff.
• Oversee PPE stock and arrange for replenishment if required.

Administrative Support

• Maintain and update filing systems, both electronic and physical.
• Input date into systems, generate reports, and track key performance indicators as required.
• Raise purchase requisition using in-house system.
• Review of Engineering drawings and feedback to relevant stakeholders.

Document Management

• Ensure all documents, including policies, procedures, and records, are accurately created, reviewed, approved and archived.
• Manage the document control system to maintain the integrity and confidentiality of all documents.
• Coordinate the review and approval process for new and revised documents.

Continuous Improvement

• Monitor and analyze documentation processes to identify opportunities for enhancement and increased efficiency.
• Propose and implement improvements to documentation processes and systems.
• Perform 5S management system for documentation in the system.
• Process and performs statistical analyses on data sets

Requirements:

• Diploma in Business Administration, Information management, or a related field.
• Relevant certification (e.g. Certified Document Controller) are a plus.
• Relevant and proven experience in administrative work, with a strong understanding of documentation management systems and practices.
• Proficiency in document management software and Microsoft Office Suite
• Ability to work independently and manage priorities effectively
• Proficiency in reading and interpreting engineering drawings and schematics

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Job Description

The job involves the supervision of MRT projects such as the Thomson-East Coast Line, North-south Corridor (NSC) and Cross Island Line, etc.

Job Requriements - RTO(T)

RTO(T) shall have a diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and accredited by and registered with IES/ACES with minimum 3 years relevant experience in supervision deep excavation/ basement works.

- MRT experience will be an advantage.

- To assist RE(T) & SRE(T) to monitor all site activities

- Willing to work on night & rotation shifts

- They shall meet the required minimum hours of work per month - Base Monthly Work Hours which shall be computed based on fifty-six (56) hours a week

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Scope:

• To review project specifications and technical clarifications
• To prepare method statements and check drawing discrepancies
• To carry out project planning, design, material requisition, cost control, project supervision and documentation
• To supervise the construction works and coordinate with client’s representatives, consultants and sub-contractors on technical matters
• To target and ensure timely and smooth progress of works
• To ensure quality of works is achieved and safety & environmental regulations are complied with
• To ensure project activities complied with the Company’s ISO system

Requirements:

• Fresh Graduates are welcome
• Min Diploma in Construction related major.