Job Description:

• Assist project manager in planning and execution of project plans at construction site
• Execute project plan and ensure works completed as per schedule and in accordance to contract specification and design drawing
• Ensure construction site fullfill authority's code of practice and comply with safety house rules.
• Handle correspondance job paperwork and submission
• Liaise with all parties involved in the project including local authorities, consultants, clients, subcontractors and suppliers
• Attend site meetings and inspections, report regularly on progress and monitor schedule
• Prepare and monitor work schedules, project costing, procurement, and coordination with all partied involved to ensure work progress smoothly and completed within target time and budget
• Supervise and report progress of the work to Project Manager
• Ensuring project progress are on schedule and to meet the timeline given
• Make sure having the latest construction drawings on-site and work is constructed as per drawing given.
• Update drawing if there is any revision and to keep a updates copy in site office and head office
• Feedback to Project Manager on any issue encounter on site and proposed feasible solution.
• Any other adhoc duties assigned by Project Manager

Job Specification

• Minimun Diploma in Engineering (Civil) or equivalent.
• At least 2 - 4 Year(s) of working experience in the related field is required.
• Able to work independantly with minimun supervise
• Able to work closely with all level of stakeholder
• Good written and communication skill
• Self initiative and positive thinker
• Commited on job assign
• Able to multi-tasking on job and hands-on person
• Able to work 6 days per week.
• Possess fighting spirit towards job

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions
• Implement data transformations, aggregations, and computations using Spark RDDs, DataFrames, and Datasets, and integrate them with Elasticsearch
• Develop and maintain scalable and fault-tolerant Spark applications, adhering to industry best practices and coding standards
• Troubleshoot and resolve issues related to data processing, performance, and data quality in the Spark-Elasticsearch integration

1. 5+ Years as Data Engineer
2. 5 Years experience in Spark, Scala, Elastic Search
3. Develop and maintain scalable and fault-tolerant Spark applications, adhering to industry best practices and coding standards
4. Monitor and analyze job performance metrics, identify bottlenecks, and propose optimizations in both Spark and Elasticsearch components
5. Stay updated with emerging trends and advancements in the big data technologies space to ensure continuous improvement and innovation
6. Mandatory Skills : Spark, Scala & Elastic Search

About the job

In your role as an intern in the Sales and Supply Support team, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the store and Supply and Availability, Service Office matrix.

Your assignment

• You will assist in the stock inventory process to secure highest stock accuracy level.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Carry out qualitative and timely administration of parameters in the system to prevent unnecessary orders to manage healthy range frame.
• Check and follow up on order creation to achieve healthy stock structure and capacity.
• You will shadow the Sales and Supply support specialist to learn about our role in the Commercial team.

Your profile

• You can perform routine tasks.
• You have an eye for detail and analytical.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You are proficient in MS Office / Excel.
• You can commit to work on public holidays and weekends.

• Identifying deficiencies in mechanical processes and developing improvements

• Designing and developing prototypes

• Analyzing and testing prototypes and each revision of a device

• Supervising the development of computer-aided design (CAD) project drawings from junior team members

• Developing, initiating and managing all phases of projects

• Preparing documentation of critical analysis and providing suggestions for correcting errors

• Collaborating with Production Managers for proper allocation and tracking of resources

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

We're a specialist company in various Vacuum Technology applications, as well as a keen innovator in Waste Management technology for sustainable environment.

· 5 Day work week

· Woodlands / Marsiling Area

· Industrial Vacuum Equipment and System Applications, Waste Management Automation Systems.

· Handphone Allowance.

Job Scope:

1. Develop and collaborate drawings using AutoCAD.
2. To maintain, update and manage a design drawing library for all systems.
3. To provide full support to the sales & operations teams in the areas of engineering design, application, drawings updating.
4. Read and understand engineering specification sheets.
5. Liaise and coordinate with consultants and contractors.
6. Draw 2D & 3D drawings based on customer sketches or physical samples

Requirements:

1. Cooperative & possess good work attitude.
2. Diploma and/or Degree in Mechanical Engineering or equivalent
3. Fresh graduate is welcomed
4. Proficient in AutoCAD
5. Proficient in BIM Modelling (Revit) will be an added advantage.
6. Experience in waste management or vacuum systems will be an added advantage.

• Prepare quality reports, perform process audit, develop & implements quality assurance standards, policies, processess & controls.
• Able to liaise & resolve with customers on quality related issues.
• Data compliation, co-ordination and facilitation of all internal and external audits, re-certification of ISO 9001.

About the job

In your role as a Sales and Supply Support Specialist, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the Store and Supply and Availability team in Service Office.

Your assignment

• Secure the highest goods availability possible supporting the commercial team’s strategy and Sales direction, considering country specific positioning campaigns, the commercial calendar and local store activities.
• Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
• Work actively with sales in range management by securing qualitative and timely administration of the range in the systems and highlight deviations of the range frame and parameters.
• Act as a gatekeeper to rationalize forecast inputs from Sales and ensuring receiving is on time for Sale’s activation, taking into consideration available capacity.
• Contribute to the successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Produce timely and periodic follow ups to commercial and management team regarding operational process in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.

Your profile

• You have minimum 2 years of experience in Retail Supply Chain and operational excellence to support in retail and/or logistics processes, tools and working methods.
• You are analytical, able to make objective decisions based on monitoring and reviewing of the in-store Logistics system and other available information.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You have MS Office proficiency knowledge and knowledge in MVBC (Master version Business Central) system is preferred.
• You can commit to work on public holidays and weekends.

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$3800

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities:

1) Ensuring that the building design meets all codes, regulations, and safety standards

2) required to supervise contractors and subcontractors throughout the construction process to ensure the project is completed on time and within budget.

3) Assist managing director in developing and implementing corporate strategy and policies. Prepare monthly and annually project analysis report and annual project planning to the board of directors.

4) Requirement analysis, design, development, documentation, UI testing and integration of software solutions are required

5) Work closely with Product Manager, Business Analysts, Quality Engineers, and User Interface/User Experience Designers to deliver exceptional features

Requirements:

Bachelor’s Degree or university graduate, major in Architecture, Civil Engineering or related subject., has theoretical knowledge and practical experience in building material, construction, interior design / decoration or quantity survey on costing.

More than 10 years of experience in construction management of buildings and commercial complexes.

Communication and management of external related parties, liaise closely with clients, subcontractors, architects, consultants and authorities.

Candidates who are good in both English and Korean language is an asset to liaise with Korean speaking clients/associates

Proficient in Microsoft and AutoCAD is preferred

Location: Woodlands

Mon to Fri 8.30am to 5.30pm

Industry: Semicon Manufacturing

Salary: $3000-$4500

Job Description

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Issue and closure of CAR for customer (RMA) and Supplier issue – External
• RMA receipt and disposition of RMA in Macola – External.
• Work with QA department and Engineering on customer related issues e.g. RMA

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Knowledge of CMM, profile projector, and measuring equipments.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Project Handling

-Meet and liaise with clients on project assigned as and when needed onsite

- Liaise with client on all project related such as material/ drawing/ design.

-Compile all accurate and finalised information as per client's expectation.

-Deliver the information to drafter for material ordering and fabrication works

-Work closely with drafter to ensure all fabrication meets the client's schedules.

-Follow up the work progress of installation onsite

-Attend to client comments about job progress onsite

-Submit all documents related to project;examples drawing/safety document to client

-Oversee and ensure the project to go on smoothly until handle over.

-Computer skill: simple excel and words.

We will need someone who posses a postive and cheerful personality, who loves interacting with people, detailed person and most important someone who has spirit team work and willing to learn attitude .

Experience are not necessary as we will provide training during probation period.

Our Client a European MNC and industry leader in manufacturing of scientific instruments for the process industries would like to invite suitably qualified candidates to join their Team as Senior Team Assistant.

Senior Team Assistant, Sales Support (One Year Contract / Renewable)

Job Description

Reporting to the Director, key responsibilities of the Senior Team Assistant is to provide sales administrative support and assist in data analysis.

• Perform administrative and general support for the AP Asia Pacific Hub
• Service Administrator for Service Business
• Internal Sales Support for administrative work and quotation work
• Assist in Sales Data analysis for Asia Pacific and China

The Ideal Candidate

• Diploma or ITE in Business Administration or related discipline with at least 2-3 yrs of experience in sales supporting role
• Proficient in Microsoft Office Applications and Power BI
• Good time management and adherence to timeline.
• Strong and effective communicator at all levels within a multicultural working environment.

Other Information

Working Location : Woodlands Spectrum II

Working Hours : 9am – 6pm (Hybrid)

SBS Bus : 964

Please email [email protected] your resume in editable docx format and whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg R1101664 / Lic 97C4989)

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Implement and maintain the testing environment, testing framework, test plan, regression test suites and test cases in accordance with changing requirements
• Conduct various tests such as Manual/Automated/Functional/Exploratory testing/Cross-Platform Testing for the various platforms (iOS, Android, Web)
• Conduct system integration tests with external systems and generate test reports
• Develop and Conduct Performance Test
• Design and implement Test Case
• Assist to maintain test environments
• Carry out test activities according to Test Plan
• Conduct Test Execution and prepare Test Reports
• Maintain requirement traceability matrix
• Develop automation test scripts in Python language
• Support the integration of test script with the Continuous Integration and Continuous Delivery (CICD) pipeline
• Assist to drive product quality and Quality Assurance practices.

What are we looking for?

• Minimum 4 years experience in conventional test
• Minimum 2-3 years experience in automation testing scripting for web-portals and mobile applications
• Experience working in Agile Scrum projects
• Experience in developing automation testing scripts i.e. mobile (Appium) and web (Selenium)
• Experience in Behaviour-Driven Development (BDD) Test
• Knowledge of Robot Framework (using Python language) will be advantageous
• Knowledge of Secure Hybrid Integration Pipeline (HATS) and Hive Agile Testing Solutions (SHIP) will be advantageous
• Knowledge in software version control systems, code review workflows and CICD will be advantageous
• Certifications such as Certified Software Testing Professional, Certified Software Quality Analyst and/or CREST certification will be advantageous

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Salary: Up $4500+OT

Industry: Engineering

Located at Woodlands

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• Able to write simple report

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$3500

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

As a multinational leader in the information technology and electronics industry, our Client is seeking a Network Engineer to join their team.

The Role:

As a Network Engineer, you will be responsible for the following:

1. Responsible for managing network-related incidents and changes, ensuring smooth and uninterrupted network operations.
2. Responsible for the commission, de-commissioning, and tech refresh of network devices
3. Facilitate problem solving and collaboration among team members to ensure optimal network performance
4. Proactively manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements, ensuring minimal downtime and maximum customer satisfaction
5. Provide timely firmware updates for network devices, keeping them up-to-date with the latest security patches and enhancements
6. Ensure network infrastructure complies with rigorous security policies and industry best practices, safeguarding the confidentiality and integrity of data
7. Prepare and maintain detailed assets inventory to ensure accurate tracking, availability, and timely updates of capacity reports
8. Regularly update process and procedural documents, ensuring they reflect the most current and effective practices
9. Perform any other ad-hoc duties as required or assigned, contributing to the overall success and efficiency of the network operations
   

1. Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

2. At least 5 years of experience in administration and implementation

3. Good knowledge of the following, but not limited to:

• Firewall technologies (high availability, virtual firewall concept)
• IP load balancer
• Distribution and core switches
• Router configuration (high availability) o LAN and WAN administration

4. Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

5. Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

6. Proficient in troubleshooting complex issues effectively.

7. Strong communication skills, explaining technical concepts to both technical and non-technical team members.

8. Self-driven and highly motivated to work independently, meeting deadlines and delivering high-quality work.

1. Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
2. To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
3. To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
4. To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
5. To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
6. To undertake any other duties related to the project as and when instructed by the SO and RE.

Job Responsibilities:

• Diagnose and repair pumps/motors and machines, including disassembly and reassembly to repair or replace worn or malfunctioning components and consumables.
• Address and resolve customer issues through close interaction, including explaining problem diagnoses and discussing repair options.
• Attend on-site requests and repairs, including on-board vessel services.
• Participate in ongoing training events sponsored by the company to stay up-to-date on the latest technology and repair options.
• Generate inspection and test reports, maintaining proper documentation of all maintenance and repair records.
• Lead in Energy Cylinders repair (training will be provided).

Responsibilities

• Responsible for the day-to-day IT operation, including installation, configuration, maintenance, and management of hardware and software applications, computer hardware, data network equipment, copiers, phone PBX system, CCTV system, security alarm.
• Responsible for assessing systems, diagnosing and resolving technical problems that users encounter with hardware, software, or networks.
• Ensuring the reliability, and integrity of the network infrastructure.
• Network Management, setting up and maintaining network infrastructure such as routers, switches, firewalls, and wireless access points to ensure connectivity and security.
• Implement cybersecurity measures to protect against unauthorized access, data breaches, malware, and other cyber threats.
• ERP Administration, maintenance, and optimization of the system. Understanding the company business process flow and collaborating with different departments to enhance the ERP system as needed. Integrating with Intranet system to ensure smooth data flow.
• Analysing and understanding company process needs, such as hardware and software specifications, provides technical support to related departments and suggesting and implementing upgrades.
• Analysing databases in an application area how to optimize applications by integrating performing software or upgrades and integrating new technologies.
• Gathering of requirements, analysis, design and development of integration solutions and APIs, creating workflows and connectors to enhance system integration.

Requirements

• At least Diploma in IT, Computer Science or related studies.
• Minimum 3 years of relevant working experience of ICT support and managing Microsoft servers’ infrastructure and Hyper V.
• Professional certifications (administration/support) from Microsoft 365, Business Central Dynamic 365, Power BI, SAP, SQL or equivalent will be a plus.
• Understanding of networking protocols and security technologies.
• Project management experience will be advantageous.
• Collaboration with different departments.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

Location: Woodlands

Salary: $4000-$5000

US MNC

Have AWS & Bonus

Job Description

• Offer technical support and expertise advice to customers (both internal and external) on product selection, solutions and other applications knowledge.
• Do regular site visits as part of field learning experiences and also to help troubleshoot issues as necessary.
• Work with sales team to provide customers with product demonstrations and company presentations, technical solution and products offer.
• Work with global application team to maintain close coordination and cooperation, access to product related information and seek for technical support when necessary.
• Participate actively in knowledge exchange through global forums and case studies.
• Conduct necessary technical training to customers, distribution partners and internal team
• To support the sales team in spec-in activities with the best solution, as well as reviewing project technical/testing specifications
• Work with QC team on product defects/issues/technical aspects
• Other ad hoc duties assigned by the supervisor.

Professional Qualifications

• Bachelor’s degree/Diploma in Mechanical/Manufacturing and Engineering is preferred.
• Mechanical design engineer welcome to apply!

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368