Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 3-5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Good understanding in network and security systems;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders;
• Consistently adheres to standard operating procedures and corporate standards;
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Willingness and availability to work on shifts;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for production application systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• Provide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site
• Installation, commissioning, repair/maintenance
• Ensure safe working environment
• Provide training on start up and operational of UPS and DC systems
• Proactive follow up with maintenance contracts
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical / Electronics Engineering or equivalent
• Min 5 Years of relevant experience in UPS and DC power industry
• Working Hours: Monday - Friday (8.30am - 5.30pm), Saturday (8.30 - 12.30pm)
• Location: Ubi
• Salary: Up to $9000
• Able to travel overseas whenever required
• Possess own vehicle
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Technical Coordinator Job Description Template

We are looking to hire a talented technical coordinator. In this role, you will be required to meet with clients to determine their design requirements, plan and execute the design of mechanical devices, develop and test prototypes, and work closely with the manufacturing teams to ensure that design specifications are met.

To be a successful technical coordinator, you should be mathematically and mechanically minded and have strong analytical and critical thinking abilities. A top-notch mechanical design engineer should possess detailed knowledge of engineering and design principles and be able to find creative solutions to technical problems.

Responsibilities:

• Meeting with clients and design teams to determine mechanical applications and requirements.
• Conducting research to inform the design and engineering methods required for the mechanical systems.
• Planning and executing mechanical designs using CAD, CAM, and 3D CAD programs.
• Performing computer simulations and experiments to virtually test and refine the designs.
• Overseeing the development and manufacturing of physical prototypes for testing.
• Documenting the design process, iterations, and test analytics.
• Managing project timelines, resources, and budgets.
• Coordinating with clients, designers, engineers, and manufacturers to ensure coherence.
• Preparing technical reports, design specifications documents, and operational manuals.
• Keeping abreast of the latest advancements in technology, design trends, and engineering best practices.

Requirements:

• Bachelor's degree in mechanical engineering.
• Literacy in English – written and verbal.
• A minimum of 2 years of experience as a mechanical design engineer in cranes, suspended scaffolding and hoisting equipment.
• Proficiency with engineering design programs such as AutoCAD 2D/3D, Autodesk Revit and Navisworks.
• Knowledge in structural calculations with software such as StaadPro and Idea Statica.
• Knowledge of design and engineering principles and best practices and Euro Code 3.
• Strong analytical and problem-solving abilities.
• Exceptional time management and organizational skills.
• Excellent verbal and written communication abilities.
• Attentive to detail and critically minded.
• Salary - $2.8k - $3K
• Work hours: Mon – Fri 8:30 – 5pm, Sat 8:30 – 12pm
• 14 days annual leave for first 2 years of continuous service, additional 1 day annual leave thereafter per completed year of employment to max of 18 days.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel); good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Technical Team Leadership

Lead the technical team by assigning tasks, monitoring project progress, and providing guidance.

Recruit, train, and develop team members to enhance overall team capabilities.

Project Management

Plan, execute, and manage technical projects to ensure timely and high-quality delivery.

Collaborate with clients, vendors, and internal teams to define requirements and resolve issues.

Technical Support & Innovation

Oversee the planning and optimization of the company’s technical architecture to ensure system stability and scalability.

Stay updated with the latest technologies and trends to drive innovation and continuous improvement.

Problem-Solving & Decision-Making

Provide strategic technical direction and make data-driven decisions to overcome challenges.

Ensure the alignment of technical strategies with business objectives.

1) Civil & Structural Consulting Engineering firm looking for the right candidate to fill the post of Technical Director.

2) Minimum Master and/or Degree in Civil / Structural Engineering,

3) Registered Professional Engineer in Singapore or a qualification registrable with the PE Board of Singapore

4) Candidate is expected to manage the overall technical team in all aspect of the firm works involving highrise building structure and geotechnical engineering.

5) As this is a very senior position, the Candidate is expected to have a minimum of at least 20 years experience with minimum of 12 years in Singapore and familiar with Singapore Regulatory requirements.

6) Candidate shall have hands on experience in design and operating of various design and analysis software and able to guide and lead the entire design team

Responsibilities

• Develop and implement successful design strategies and implement them for the project
• Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
• Overseeing the design process using technical expertise
• Advising on the selection of materials used and other aspects of procurement
• Working with clients to ensure that their expectations are met
• Reviewing designs with health and safety in mind
• Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards
• Maintaining thorough documentation of the design process
• Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
• Keeping up to date with changing building legislation and codes of practice relating to design
• Prepare and submit Single-Line Diagrams (SLD) and Drawings for FAT.

Requirements

• Degree in Electrical Engineering or any other relevant field with relevant design working experience
• Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore
• Be independent, analytical, highly motivated with excellent team spirit and interpersonal skills

Application/ Technical Support Engineer

• Location: Wcega Tower
• Working Days: 5 Days (9am - 6pm)
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement
  Bonus: 1 – 2 months depending on performance

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

As a Marine Technical Engineer, you are responsible for the maintenance, repair, and operational efficiency of marine vessels, machinery, and equipment. They provide technical expertise for construction, troubleshooting, and regulatory compliance to ensure the reliability and functionality of vessels and related systems.

Job Responsibilities:

• Managing and Overseeing daily vessel operations, including movements, documents and risk management.
• Ensuring compliance for Port state.
• Handling and checking ship and cargo documents, including customs compliance for international shipment, raise purchase procurement and purchase order for vessel request maintenance and repair.
• Tracking and reviewing of approved purchase requisition for all vessel.
• Assisting relevant departments with claims such as demurrage, cargo shortage, and commercial.
• Submitting monthly statistical reports, including operating rate statistics, demurrage and voyage reporting.
• Improving ship efficiency and reduce operational risk.
• Maintain, troubleshoot and repair in marine IC engines, electrical circuitry, mechanical, and hydraulic systems, basic fluid and hydrodynamics, boats’ architecture and design, and maintenance level categorisation.
• Engaging and deploying sea staff for vessel assignments.
• Managing planned maintenance system (PMS) repairs and maintenance activities documentation and report filling into marine department archive.

Job Requirement:

• Bachelor’s degree in Marine & Offshore Engineering, Mechanical Engineering, or a related field.
• Knowledge of international maritime regulations and environmental standards.
• Minimum 3-5 years hands-on experience with vessel operations, maintenance, or technical troubleshooting.
• Have marine electrical system knowledge and able to read electrical layout drawing.
• Willingness to travel and work in challenging environments (e.g., shipyards or offshore).
• Proficient in English (Spoken and Written) & Microsoft Office.
• Team player and able to work within time constraints.
• Strong sense of integrity and professionalism.

We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.

Key Responsibilities:

• Helpdesk and Troubleshooting:
  • Act as the primary point of contact for support requests across multiple customer environments.
  • Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
  • Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
  • Simulate customer environments to replicate and diagnose complex issues.
  • Document resolutions and create knowledge-based articles for future use.
  • Stay updated on changes across all supported customer environments.
• Maintenance and Change Request:
  • Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
  • Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
  • Firmware and OS patching for network and system equipment.
  • Ensure all network and system devices are operating optimally and securely.
• 24x7 Standby and Incident Response:
  • Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
  • Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
  • Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
• Testing and Collaboration:
  • Test product updates, patches, and integrations to ensure compatibility and stability.
  • Collaborate with internal teams and external vendors to resolve complex issues.
• Documentation:
  • Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
  • Ensure all team members have access to up-to-date customer system information.

Required Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.

Technical Skills:

• Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
• Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
• Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
• Familiarity with common system administration tasks like user account management, group policies, and server configuration.
• Ability to simulate customer environments for diagnostic purposes.
• Excellent communication and problem-solving skills with a customer-centric approach.
• Detail-oriented with the ability to manage multiple tasks simultaneously

Preferred Qualifications:

• Certifications in networking related technologies.
• Experience in a maintenance-focused role serving multiple external customers.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and manage critical incidents effectively.
• Detail-oriented with a commitment to maintaining high standards of network and system reliability.

Title: Production Support / Application Support

Reachout at [email protected] or WA at +65 92333815 for a quicker response.

JD:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Responsibilities

Customer Support

• Address customer inquiries and technical issues through various channels, including phone, email, chat, or ticketing systems, ensuring a prompt and professional response to deliver a positive support experience.

Troubleshooting and Problem Resolution

• Diagnose and resolve technical challenges related to software, hardware, networking, or applications by applying technical expertise and problem-solving skills. Deliver effective solutions to minimize downtime and customer disruption.

Documentation and Knowledge Management

• Develop and maintain comprehensive support documentation, troubleshooting guides, and FAQs. Contribute to the knowledge base to empower self-service capabilities and improve team efficiency.

Collaboration with Cross-Functional Teams

• Partner with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Provide stakeholders with timely updates on resolution progress and ensure seamless communication.

Product Testing and Feedback

• Assist in testing new product features, updates, and bug fixes to ensure they meet quality standards. Share insights and feedback with the product development team to enhance product reliability and usability.

Training and Onboarding

• Guide new customers and users during onboarding, providing training and support to help them understand product features, configurations, and best practices for optimal utilization and satisfaction.

Continuous Learning and Skill Development

• Stay updated on company products, industry trends, and emerging technologies. Actively participate in training programs and self-study to enhance technical skills and knowledge.

SLA Compliance and Performance Standards

• Adhere to established Service Level Agreements (SLAs) for response times, issue resolution, and customer satisfaction. Ensure support requests are resolved within defined timeframes and meet quality standards.

Job Requirements

Technical Expertise

• Strong knowledge of computer systems, networks, and software applications, with a solid understanding of TCP/IP, OSI layers, network security, DNS, routing, switching, and standard protocols.

Communication Proficiency

• Excellent verbal and written communication skills, capable of simplifying technical concepts for both technical and non-technical users. Active listening skills to gather information and understand customer concerns effectively.

Problem-Solving Skills

• Analytical and critical thinking abilities to identify root causes, perform troubleshooting, and implement logical solutions to technical issues efficiently.

Customer-Centric Mindset

• A strong focus on delivering exceptional customer service. Patience, empathy, and the ability to remain composed under pressure are essential to provide clear instructions and solutions during challenging situations.

Team Collaboration

• Ability to work effectively in a team environment, collaborating with colleagues and escalating issues when necessary. Contribute to a positive and solution-oriented team dynamic.

Documentation Skills

• Proficiency in creating clear and concise technical documentation, troubleshooting procedures, and knowledge base articles to ensure consistent and reliable support practices.

Adaptability and Learning Agility

• A proactive attitude towards learning new technologies, tools, and products in a rapidly evolving tech landscape. Adaptable to changes and quick to apply new knowledge to the role.

SLA Compliance

• Commitment to meeting or exceeding SLA targets for response times, issue resolution, and customer satisfaction, ensuring support services align with agreed-upon standards.

Job Description:

• In Charge of providing 1st and 2nd Level IT Support to end-users
• In Charge of providing end-user IT support for both local and remote locations daily to
• Responsible for ensuring smooth business operation including end-user computing device performance monitoring
• Responsible for performing installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Responsible for performing IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Perform stock take, asset management & update asset records for end user computing
• In Charge of managing IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Min Diploma in Information Technology or equivalent
• Min 3 years of experience in providing Level 2 of IT support to end-user

Temp Engineer Support (MNC; PCB manufacturing companies)

Location Loyang (Pick up transport from Pasir Ris, Tampines, Bedok) Duration: Jan to Apr 2025 (Min 3 months)

Shift 1: Monday to Thursday Work hours: 8pm to 8am Salary: $18/HR + $16/DAY

Shift 2: Monday to Thursday Work hours: 8am to 8pm Salary: $12/HR + $6/DAY (SHIFT ALLOWANCE)

Shift 3 Monday to Friday Work hours: 8.30am to 5.30pm Salary: $12/HR

Responsibilities: • To conduct quality check of product, boards and panels (ie. 1st Article Check) • Adhere to Work-Station-Instruction Procedures • Responsible to fill out proper documentation • Responsible for maintaining Good Discipline and Housekeeping • Other ad hoc duties as assigned

How to Apply: Send your resume to:

Job Description

• Maintain vessels in safe and smooth operation, minimize downtime and ensure vessels are in excellent conditions
• Monitoring the vessel performance, shipboard maintenance and repair programs
• Ensure the inventory level of spares / stores and other consumables onboard vessels are adequate for the smooth operation of the vessels
• Plan and ensure classification surveys are conducted in time to maintain the validity of statutory and classification certificates.
• Conduct regular vessel inspections
• Supervise docking repairs, verify rectification of defects, and ensure the vessel is ready for operation within allocated time
• Responsible for all aspect of safety management of assigned vessels, including the crew members, ship conditions and services
• Provide technical support in ship-shore emergency, conduct investigation and submit reports
• Develop and track budget for the assigned vessels
• Approve orders, invoices, and payment within the authorized limits.
• Assist in the selection, training and evaluation of engineers and crew members onboard
• Ensure the fleet are complying with current and future legislation and standards
• Provide full cooperation in the audit process and take prompt corrective actions against any non-conformities
• Keep senior management appraised of the operational status of vessels
• Any ad-hoc duties as assigned by the superior

Requirements

• Diploma & above, or Chief Engineer
• Min. 2 years’ relevant experiences
• Excellent interpersonal and leadership skills
• Possess a good human resources management skill
• Good communication, planning, problem solving and decision-making skills
• A team player

We regret that only shortlisted candidates will be notified

• Good knowledge and experience of condominium and deep basement construction.
• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

We are looking for experienced recruiters in the specific domains to manage the full recruitment life cycle in partnership with key organisational stakeholders. The recruiter is expected to understand market trends, engage talents on organisational opportunities, driving onboarding efforts for hired candidates, and enhance candidate experience. Key responsibility areas include:

• Advise Government Agency’s Hiring Managers on recruitment strategies to attract talents, and be recognised as a subject matter expert for recruitment matters.
• Lead and manage the full recruitment cycle. This includes engaging key organisational stakeholders to gather candidate requirements, sourcing, interviewing/assessing candidates together with stakeholders, and managing offers including compensation discussions for selected candidates.
• Build relationships and engage talent in the market. Identify passive candidates through research, internal and external networking, and direct outreach.
• Design and provide excellent end-to-end candidate experience.
• Understand and lead adoption of suitable recruitment, data analytics and social media tools, for effective candidate sourcing, assessment and engagement.
• Proactively and continually improve recruitment processes and systems to ensure effectiveness and efficiency, as well as optimum candidates/department experience.
• Draft hiring notes to approve the hiring of candidates into the organisation.

JOB REQUIREMENTS

• At least 3 years of recruitment experience in technology sector;
• Excellent written communication and interpersonal skills to build relationships with candidates and other stakeholders;
• Proactive, committed and a team player to ensure service excellence;
• Up-to-date with latest recruitment tools and trends;
• Adaptable, with agility to adjust promptly to process/work changes;
• Positive attitude, with willingness to go the extra mile when necessary
• Able to work on Applicant Tracking System “Workday”
• Due to Security clearance requirement and sensitive data handling

TECHNICAL WRITER

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.

• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.

• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.

• Ensure consistency, accuracy, and completeness of documentation.

• Create and maintain templates and documentation standards to ensure consistency across projects and teams.

• Conduct regular reviews and updates of documentation based on changes.

• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.

• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.

• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.

• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.

• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.

• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.

• Knowledge of software systems, APIs, databases, and enterprise architectures.

• Strong organizational and communication skills, with a keen attention to detail.

• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

JOB DESCRIPTION

• Expert Knowledge Application:Providing technical expertise in specific areas such as machinery performance, hydraulic systems, electrical systems, and automation technologies.
  Troubleshooting and resolving technical issues related to construction equipment like excavators, cranes, bulldozers, etc.
• Product Support and Consultation:Offering support to internal teams, clients, or contractors on equipment operation, selection, and maintenance. Guiding the implementation of new technologies or machinery for improving operational efficiency on construction sites.
• Training and Development:Developing training materials and programs for operators, technicians, and engineers on how to use or maintain construction machinery. Conducting workshops or on-site training sessions to ensure safe and efficient use of equipment.
• System Optimization and Maintenance:Analyzing machinery systems (e.g., hydraulic, electrical, and mechanical) to identify opportunities for optimization and enhancing productivity. Leading maintenance schedules and ensuring the equipment operates within recommended parameters.
• Design and Integration:Collaborating with design teams to integrate new technologies (e.g., automation, GPS systems, sensors) into machinery. Working on the development or improvement of machinery components, such as engines, control systems, or structural designs.
• Compliance and Standards:Ensuring that construction machinery adheres to local, national, and international standards for safety, performance, and environmental impact. Supporting the certification processes for machinery and equipment to meet regulatory requirements.
• Project Management Support:Assisting project managers in selecting the appropriate equipment for specific construction tasks. Providing technical evaluations for machinery purchases or rentals and supporting cost-benefit analyses.

JOB REQUIREMENTS

• Minimum Diploma in Mechatronic Engineering
• At least with 5 years of proven experience in the machinery or related industry
• Leadership skills, with steadfast resolve and personal integrity
• Strong organizational and strategic planning skills
• Excellent interpersonal, communication (both verbal and written) and client interfacing skills
• Strong problem-solving skills and driven to achieve results
• Strong decision making, planning and prioritization skills
• High motivated with passion to drive changes for the business operations
• Working hours 0830 to 1700(Monday to Friday) and 8300 to 1230(Saturday)

Job Responsibilties

• Works with Sales team to deliver pre-sales product and technical support - engaging with customers, clarification meetings, supporting 3rd party events.
• Uncovers customer value drivers and communicates company's value proposition
• Supports the Senior Manager to formulate & execute Marketing and Business Development plan for Building Automation Solutions in both Singapore and Malaysia market.
• Liaise with various departments in Headquarter in Japanese language to report the latest trends and requirements in Singapore and Malaysia market.
• Discovers new business opportunities and develops Account Strategy and Action Plan
• Identifies and influences customer’s decision makers and buying decision criteria.
• Identifies industry trends, collects, and assesses competitive and market intelligence.
• Design BMS system architecture, HVAC control system and optimization program tailored to each project requirement.
• Regularly contact with Japanese and non-Japanese customers in Singapore & Malaysia to exchange information.

Requirements

• Bachelor's degree preferred;
• Minimum 5 years of experience in BMS and Automation industry
• Well versed in specification and selection of Yamatake and Azbil building automation system and product, not limited to system and controller but including field devices like sensors, control valves
• Strong communication presentation skills with the ability to present technical information to non-technical stakeholders.
• Proficiency in Japanese Language both verbal and written is a must

• Act as single point of contact for Customer for all facilities matters, including but

not limited to security, cooling, power, hardware movements, cleanness, etc.

• Support & co-ordinate hardware installations and cabling as per Customer requests.
• Manage and coordinate vendor support services, including supervision of vendors on installation, upgrading, maintenance, repair, and delivery of server hardware and software.
• Co-ordinate with and escort third party vendors visiting Customers’ data centre and server rooms.
• Install, configure, Monitor of UPS.
• Co-ordinate with remote site support engineer for all server room related activities.
• Perform regular data centre inspection. Report any alert to concerned party.
• Maintain inventory of Customer data centre and server rooms equipment Record including customer’s remote sites and audit all the changes.
• Manage Customer’s cloud based data centre and resources, including inventory,
• changes, budget, etc.
• Any other activity related to data centre operations.
• The Support Services shall meet KPI target set by Customer.
• The DC OSE should carry and be reachable 24x7 via on duty mobile phone (to be provided by Customer
• Experience in IT service management
• Basic understanding of IT Infrastructure domain.

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills