Responsibilities

• Collaborate closely with engineers to support Dry Etch process development.
• Analyze test data and set parameters for material and process specifications.
• Lead and coordinate reviews with engineering/scientific teams to ensure processing techniques align with design requirements.
• Innovate and implement new or enhanced process formulations, defining equipment needs and assessing production methods for effectiveness.
• Plan and lead projects focused on introducing new concepts, advanced automation technologies, and improved process strategies.
• Partner with cross-functional engineering teams to identify and resolve integration and process issues.

Requirements:

• Bachelor’s degree in Chemical Engineering, Materials Science Engineering, or a related field.
• Minimum of 2 years of hands-on experience in Dry Etch process development.
• Strong communication abilities with good interpersonal interactions.
• Detail-oriented, organized, and a resourceful team contributor.
• Self-driven and capable of working with minimal supervision.
• Project management skills are highly advantageous.
• Comfortable working in a cleanroom environment.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QVRX6Y98

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

Experience in setting up automated systems.

Proficient in electro mechatronic systems.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities

• Respond to network appliances connectivity issues and resolve any issues within the confines of the office.

• Collaborate with partners and service vendors to ensure that the proxy, firewalls, and network appliances stay operational.

• Responsible for configuration and maintaining Routers, Switches, Firewalls, Proxy/Web Isolation, Load-Balancer and Security Patches for equipment.

• Troubleshoot, provide resolution and raising tickets when networking equipment face issues.

• Create, maintain, and update documentation as it relates to configuration, process, and service records.

• Monitoring security measures for the protection of computer systems, networks, and information

• Responsible for providing customer support in solving all phases of complex information security related technical problems.

• Reviews and recommends information security solutions to customer problems based on an understanding of products/systems test results.

Skills/Requirement

• 5 years of experience in Network Infra Setup and Operations and at least 3 to 5 full delivery cycle implementations of relevant projects

• Knowledge of routing, switching, firewall, proxy/web isolation and data center operation.

• Able to work well in a team environment and use tools like Visio and Wireshark.

• Required to work on wee hours, weekends, and public holidays.

Data Engineer ( Informatica and Azure Data Factory)

Job Requirement:

• Data Engineers with experience in Informatica, Azure Data Factory or Databricks, or Microsoft Fabric typically have responsibilities centered around designing, implementing, and managing data pipelines and architectures that support data integration, transformation, and analytics within a cloud-based or hybrid environment.
• Design and implement ETL (Extract, Transform, Load) workflows using Informatica PowerCenter, Informatica Cloud.
• Build and manage ETL and ETL data pipelines using Azure Data Factory (ADF) to orchestrate data movement and transformation across on-premises and cloud environments.
• Create and optimize Spark-based data pipelines in Databricks, using notebooks or jobs to ingest, clean, and transform large datasets for analytics and reporting.
• Work with Microsoft Fabric to integrate and manage dataflows, datasets, and transformation processes across its unified data platform, helping build scalable data pipelines.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Prepare, qualify, and ship machines from the factory to global customers, with occasional on-site service support.

Requirements

• Proficient in mechanical and electrical control systems.
• Knowledge in machinery automation (electrical, servo, sensor, pneumatic systems) and adept at reading mechanical drawings and using measurement tools.
• I/O check and troubleshooting, knowledge in mechanical alignment, motor tuning, vision systems

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities

• Provide comprehensive security assessments for IT operations, ensuring the implementation of suitable security measures.
• Assist in the development and maintenance of security policies, addressing risks, and implementing measures to enhance system reliability and prevent unauthorized access.
• Collaborate with internal vulnerability assessment teams to analyze systems, identify vulnerabilities, assess risks, and determine protective measures through annual security assessments.
• Conduct information security and risk management awareness training programs.
• Investigate corporate infosec incidents, identify threats and their impact, and coordinate remediation efforts.
• Work with teams to achieve international accreditations such as ISO 27001, ISO 27017, ISO 27018, CREST, SOC2, and more.

Requirements

• Experience with enterprise information security and information risk management

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are representing our client in the Shipping industry to look for an experienced Technical Executive. This position will be responsible for the efficient operation of the ships to which he/she has been assigned.

Responsibilities:

• Responsible for obtaining quotes for marine services on e-commerce platform.
• Coordinate between client and service provider and arranging service engineers to attend to vessel for servicing. Coordinate Vessel Port Call activities, Coordination with agents and liaison for all comms.
• Arrange all services / external attendance for Class/ Repairs
• Tracking of all services FFA/LSA/ Testing / Calibration onboard vessel and consolidate the services.
• Handling of additional queries from vendors with regards to Service Requirements (as assigned by TSI)
• Advise vessel on Fuel/LO Lab analysis reports. The consumption module checks weekly if ship staff is doing correctly. SLOC sheet updating in shared point and checking the values inserted by ship staff are correct, if any values go higher need to bring to TSI attention
• Creation of PO for Agency and Vendor services
• Weekly and Monthly reports: All reports received from vessel on time. Monthly class status report to store in share point and send to individual vessel
• Technical assistance providing between vessel and vendor to order correct services / spares.
• Monitor service progress is on schedule with minimal disruption and demurrage
• Ensure that the Service Provider maintains operations schedule with a high service quality.
• Ensure all activities are carried out and comply with the company’s regulations.
• Sourcing & identify Vendors (Marine Services providers); negotiating with suppliers on pricing and contractual terms for Marine Services products to onboard our e-commerce platform.
• Identify, arrange and follow up on off land items from vessel for repair / service.
• Support Superintendents in dry docking and related activities. Drydocking and survey excel sheet to be updated after every survey
• Update, maintain accuracy and practice good housekeeping of vessel forms, plans and drawings.
• Upkeep of the DNV ship manager for PMS jobs/spares and inventories. New jobs to be added and spare utilization by vessels to be tracked.
• Any other duty assigned.

Requirements:

• Minimum 1-2 years of experience in a Marine Shipmanagement or owners company.
• Diploma in Marine Engineering or other relevant discipline
• Certificate of Competency CoC Class 4 or 3 will be advantageous;
• Experience of ship manager software system is required, i.e. DNV, Amos , PAL , Bassnet
• Working knowledge in Excel and Word.
• Meticulous, pro-active with a positive attitude and willing to learn.
• Good interpersonal skills and able to work well with others in a fast-paced working environment.
• Able to multi-task, willing to work flexible hours when required.
• Attention to details and strong in planning.
• Able to work independently and as a team.

We are representing our client in the Shipping industry to look for an experienced Technical Superintendent. The candidate has the responsiblity for the efficient operation of the ships assigned. As a member of the Ship Management Team, the candidate operate in accordance to the Company procedures and best ship management practices, whilst giving absolute regard to safety of life at sea and protection of the environment always.

Responsibilities:

• Manage regular reports from vessels assigned to him/her and file them in a structured manner.
• Review and follow up on routine reports from the vessel.
• Carry out regular data analysis of costs, PMS and other KPI factors in order to ascertain health of the ship as far as ship management is concerned.
• Maintain structure and quality of data fed into Ship manager system by crew onboard the vessels (GL system).
• Formulate a dynamic work plan and action list with the vessel's command, to ensure that the vessel is maintained in accordance with the Owner's policy and to receive regular reports as to its progress.
• Visit the vessels as required and report on general condition, repairs and maintenance, crew performance, safety, environmental protection, and any actions required. Discuss with Ship's Command the work plan, running costs, spares and stores and other issues of concern and reporting on same,
• Prepare technical specs for dockings etc.
• Pre-purchase inspections in Asia region.
• Assist in carrying out technical analysis for new purchases.

Requirements:

• Min 4-6 years of experience in similar capacity on container vessels (a mix of containers and tankers will be considered).
• Recognised marine engineering or naval architecture qualification either at sea or educational establishment
• Good understanding of shore-based activities and implications surrounding the role
• Able to administer technical and budgetary requirements
• Competent using Microsoft office and other computer software
• Prior experience as chief or second engineer with sailing experience preferably on container vessels. Otherwise, sailing experience on cargo ships (container/bulk carrier/tanker) is required.
• Prior experience in dry-docking.
• Candidate should have good knowledge of Planned Maintenance System (PMS) and Safety Management System (SMS)
• Candidate with LNG/LPG/Dual Fuel experience will have added advantage.

Singaporeans and Singapore PR preferred

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Job Description & Requirements

• Assist on site to ensure that all works comply fully with regulatory and client's requirements
• Work closely with Professional Engineers, regulatory authorities and contractors to provide planning, design and supervision leadership not only to solve site problems, but also to ensure timely completion of the Projects
• Responsible for implementing and sustaining the site supervision quality & safety assurance system
• Carry out supervision of structural & geotechnical works by identifying any non-conformity of contractor's works on site
• Understand drawings & contract documents in carrying out the works
• Implement the site supervision quality and safety assurance system
• To carry out regular site checks on contractor & ensure compliance with health and work safety in accordance with MOM regulation
• Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as built submissions etc., are well managed

Requirements

• Must be accredited as a Resident Technical Officer with BCA/IES/ACES
• Minimum 5 years of relevant experience in projects similar in nature to the projects
• Good supervisory and leadership skills
• Excellent communication skills, mathematical acumen, time management aptitude and the ability to solve complex problems
• Please apply with a comprehensive resume, stating all working experiences, current and expected salary.
• Only shortlisted candidate will be notified.

Our client is a leading provider of maritime energy solutions.

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

ABOUT THIS ROLE:

As a Technical Account Manager, you will play a critical role in the success of our Vungle Exchange customers around the globe with a hyperfocus on our clients in the APAC region. Technical Account Managers serve as client-facing experts on the technical inner workings of the Vungle Exchange. Your job is to use your tech skills and customer service abilities to support our clients. This includes answering their questions, helping with technical setups, showing them the best ways to use our products, and solving any tech issues fast.

This is a high-profile role within the growing Vungle Exchange organization. We are looking for a self-starter who is comfortable working through ambiguous problems, has experience establishing new processes, and possesses a ‘no problem too big or small’ attitude. Curiosity, urgency and a desire to learn and teach others will go a long way in this role.

RESPONSIBILITIES:

• Become an expert on the Vungle Exchange, including all features, limitations, future-releases and work-arounds
• Collaborate with Demand Partner Managers to build robust partnerships while ensuring technical requirements and best practices are met
• Work directly with technical and non-technical customer contacts across the globe to address technical questions via video chat, Slack, email, and in-person
• Manage client expectations through frequent and clear communication
• Diagnose, reproduce, and resolve technical issues related to ad bidding mechanics, ad markup, and ad delivery on-device
• Escalate issues and collaborate with Product and Engineering teams to deliver technical solutions
• Analyze reporting data to proactively identify revenue-impacting issues facing and areas of opportunity
• Support third party integrations by harmonizing platform specifications, overseeing launch testing, and maintaining relationships with technical contacts
• Create internal and/or external documentation and processes for common issues and tasks

REQUIREMENTS:

• Bachelors Degree
• 5+ years of experience working at an agency trading desk, DSP, SSP, or ad exchange
• Deep knowledge with the OpenRTB protocol and VAST and MRAID specifications
• Excellent troubleshooting skills and experience with Charles proxy, HTML/Javascript, JSON, XML, HTTP protocol and headers, ad tags, and ad servers
• History of resolving reporting discrepancies and data issues
• Business language proficiency in Mandarin and English is essential for this role as the target customers are located in the Greater China Region (GCR) and our work environment is in English.
• Experience writing and running SQL queries in Looker or other SQL tools
• Relevant experience with SDKs, MMPs, SKAN, CPI, and ROAS, specifically in mobile advertising is preferred
• Basic knowledge of inventory transparency frameworks and industry privacy policies (GDPR, TCF, CCPA, ads.txt, viewability, etc.)
• Ability to read and write technical documentation
• Proven relationship builder that is comfortable working directly with clients to resolve issues quickly over WeChat, video chat, Slack, email and in-person
• Ability to collaborate with Product team members to drive platform innovation, ensuring the RTB platform satisfies or exceeds market needs
• Ability to recognize business usage and utilize capabilities within third party vendor services
• Ability to travel internationally 1-2 times a quarter for client engagements and company events.

Contract: 11 months

Location: City Hall

Responsibilities

• Data extraction, compilation, entry and editing
• Survey preparation and call-chasing for returns
• Administrative duties

Requirements

• A-levels or Diploma
• Min. 6 months of admin & outbound call experience
• Proficient in Microsoft Office, especially Excel
• Good communication / customer service skills
• Able to read and understand basic financial statements

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10098

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

We have a vacancy to be a part of a prestigious healthcare project in Singapore. As a Resident Technical Officer (RTO), you will assist the Resident Engineer (RE) in supervising the construction of civil and structural works. You will ensure that all activities comply with project specifications and Building Control regulations, supporting the efficient execution of construction tasks.

This is for an initial 12 months contract but can be renewable subject to project needs.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

• Assist the RE in providing supervision for construction works, ensuring compliance with project specifications and regulations.
• Quality control of all civil, structural and architectural works.
• Monitor progress of the works on site and any off-site manufacturing facilities as well as report delays immediately.
• Support in maintaining records of works, materials, equipment, and contractor schedules, ensuring site safety and compliance.
• Help manage the site office, ensuring cleanliness, proper filing systems, seating arrangements, office security, and maintenance of office equipment.
• Provide standing supervision as and when required by contractors and provide full support to the RE in communicating instructions and ensuring that works are carried out accordingly.
• Check drawings, documents and report discrepancies.

Is this role right for you?

• Minimum 10 years relevant experience
• Registered and Practising RTO’s certificate for the past 5 years
• Relevant experience in supervising substructure construction, bored piling works, precast construction and buildings with at least eight storeys
• Good working knowledge of concrete precast works and compliance to local building regulations
• Strong ability to interpret drawings and contract documents on works to be carried out
• Good analytical ability with strong verbal and written communication skills
• Good team player with other site staff
• Past work experience in healthcare, residential or institutional projects.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provide an environment where you will make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Interested candidates are invited to apply by 18 November 2024.

• Singapore Based (Bencoolen)
• Mon to Sat, 6 Days work week, 9am - 6pm
• Salary: $2,500
• Min 2 years experiece in related field; Hands-on experience with eCom Marketplace Channel
• Career Progression Opportunities

Responsibilities

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirement

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Contribute to IT projects for Antaes clients
• Troubleshoot and resolve issues related to SAP Ariba modules, including procurement, sourcing, contracts, and supplier management.
• Serve as the point of contact for end-user support, ensuring timely and effective issue resolution.
• Monitor system performance, and liaise with IT teams and external partners to address complex challenges.
• Develop and deliver comprehensive training programs and materials for end-users to enhance their understanding and use of SAP Ariba.
• Conduct regular training sessions, both virtual and in-person, tailored to user needs and proficiency levels.
• Create and maintain detailed documentation, user guides, and FAQs to support training initiatives and user self-service.
• Collaborate with stakeholders to gather feedback, identify process inefficiencies, and recommend enhancements.
• Stay up-to-date with the latest SAP Ariba updates, features, and best practices to ensure the organization maximizes the platform’s capabilities.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor's degree in Information System, Business Administration, or a related field
• Minimum related working experience of 2-3 years
• Strong understanding of SAP Ariba modules, functionality, and integrations.
• Excellent communication and interpersonal skills for effective training delivery and user interaction.
• Ability to create clear, user-friendly training materials and documentation.
• Problem-solving mindset and the ability to work both independently and collaboratively.
• SAP Ariba certification or relevant training is a plus
• Please note that this is a short term role (3-4 months only)

Company Overview:
Real Estate Analytics Pte Ltd (REA) is a leading provider of data-driven insights and advanced analytics for the real estate industry. We leverage cutting-edge technologies to deliver valuable solutions that empower real estate professionals to make smarter, data-backed decisions. Our mission is to transform the real estate landscape by offering a suite of tools designed to enhance market analysis, valuation accuracy, and investment strategies.

Job Description: Product Support Manager
We are seeking a highly skilled and motivated Product Support Manager to lead our product support team. This role is responsible for ensuring exceptional customer service, optimizing support processes, and collaborating closely with cross-functional teams to improve our product and enhance user satisfaction. The Product Support Manager will serve as a key liaison between customers and product teams, identifying and resolving issues, implementing best practices, and driving continuous improvement in product support.

Key Responsibilities:

• Oversee the daily support operations, ensuring that customer inquiries, issues are handled effectively and promptly
• Identify opportunities to streamline support workflows, reduce response times, and improve the quality of support services
• Collaborate closely with database team, product developers and sales team to provide insights from customer feedback to achieve product improvements and feature requests.
• Develop and maintain a comprehensive knowledge base for all company products, FAQs, and support documentation for customers and internal teams.
• Capture and analyse customer feedback to identify pain points, common issues, and improvement areas.
• Communicate these insights to relevant teams to enhance product quality.
• Act as the point of contact for complex or high-impact customer issues and escalations, providing guidance to support staff and direct resolution

Qualifications:

• Bachelor’s degree in business, Information Technology, or a related field (or equivalent experience).
• 4+ years of experience in customer or product support, with at least 2 years in a managerial or leadership role.
• Strong technical aptitude, with the ability to understand complex product functionality and troubleshoot issues effectively.
• Experience with support platforms and CRM systems (e.g., Jira, Confluence, Zendesk, Salesforce, Freshdesk).
• Proven leadership and people management skills with experience in team development and performance management.
• Exceptional communication and interpersonal skills, with a customer-first approach.
• Analytical mindset with the ability to leverage data to drive decisions and improvements in support processes.
• Problem-solving abilities with experience in handling high-stakes escalations and working with cross-functional teams to resolve customer concerns

About the Role

The Team Lead, Application & Development will oversee the organisation’s application services team, ensuring seamless operation and alignment with enterprise standards to meet business goals. This role is key in managing both in-house and outsourced systems, ensuring they perform as expected and deliver value to the organization.

In addition to managing the team, the Team Lead will take charge of the company’s application portfolio, overseeing its development, implementation, and ongoing maintenance. A solid understanding of application development processes, project management, and team leadership is essential to succeed in this position. The successful candidate will ensure our applications effectively support the organization’s needs and enhance customer experience.

Key Responsibilities

• Lead a team of application developers, analysts, and support staff, providing mentorship, guidance, and ongoing support.
• Develop and implement strategies for application management that align with the company’s business goals.
• Oversee the entire application development and support lifecycle, from requirements gathering and design through to deployment, maintenance, and support.
• Manage incident, problem, and change processes, ensuring production readiness and driving improvements in automation, simplification, capacity, and performance.
• Monitor application performance, availability, and security, swiftly addressing any issues.
• Collaborate with stakeholders to define project scopes, objectives, and deliverables, ensuring alignment with business needs.
• Stay informed on industry trends and best practices, driving continuous improvement within the team.
• Build and maintain effective relationships with internal and external stakeholders to facilitate clear communication and collaboration.
• Manage vendor relationships, including contract negotiations, performance assessments, and issue resolution.
• Prepare and manage the application services budget, allocating resources efficiently and ensuring cost control.
• Provide regular performance and project progress updates to senior management.

Qualifications and Skills

• Minimum of 5 years of experience in application development, with at least 5 years in a leadership role, preferably in the financial industry with securities and futures brokering experience.
• Proven leadership and team management abilities, with strong motivation and communication skills to lead a diverse team effectively.
• Comprehensive knowledge of application development methodologies, frameworks, and best practices; proficiency in .NET and familiarity with SQL and database management.
• Excellent project management and multitasking abilities, capable of handling multiple priorities in a dynamic environment.
• Strong analytical, problem-solving, and decision-making skills, adept at resolving complex technical issues and making sound choices under pressure.
• Bachelor’s degree in computer science, information technology, or related field; ITIL certification is a plus.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Sales Support specialist

We are working with a leading entertainment and sports agency and they are looking for a Sales Support specialist to join their growing team.

In this role which is a mix of sales support, logistics, booking and admin, you will be responsible for providing administrative and sales support to the team, carrying out research, diary management, doing expenses, preparing presentations and connecting with prospective brand partners for the company.

Responsibilities:

• General market research / analysis on company’s clients, industries, territories, brand etc.
• Cold outreaching brands to generate new business leads.
• Creating new business pitch for presentations.
• Providing general assistance to the team with ongoing projects for our broad client base.
• Day-to-day support for the team including diary management, travel arrangements, general administrative support.

Qualifications:

• At least At least 1 to 5 years of relevant experience in a similar function.
• Excellent verbal and written communication skills at a professional level in English and ideally 1 other Asian language.
• Some experience in working in Asia and pitching to Asian businesses.
• Must be meticulous and have an excellent eye for detail.
• Ability to prioritise workload and multi-task.
• Experience in working across multiple internal teams.
• Ability to prospect new brands.

If you are interested in this role, we would love to hear from you! Please apply now with your CV and we will be in touch should the role be suitable.

You may also email your CV directly to our specialist, Kamini Nair at [email protected]

EA License number: R1114955

Agency License number: 11C4388

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic