• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Carry out full time supervision for construction of structural works in accordance to BCA approved structural drawings in compliance to Building and Control Act and regulations
• Check that requirements of specifications in regards to materials and workmanship are complied with the project specifications by the Builders. Ensure high quality control for all civil and structural as well as architectural works to be carried . This includes sample tests for materials and workmanship etc
• Watch for faulty workmanship and material incorporated in the works and to issue instructions for rectifications
• Check line and level and layout of structure during erection and that intentions of contract drawings are adhered to
• Check structural slab beam and column sizes and reinforcements placed and that intent of design details are followed
• Keep a record of all measurements and tests and to bring plans into conformity with the work actually executed
• Issue such further instructions and clarifications of details as and when required; and to inform Architect / Engineers for issuance of Architect’s Instruction or Architects' clarification
• Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.
• Participate in Client/Consultant's site meeting and technical meeting if required by RE
• Vet and signoff inspection forms and quality related issues including all dry-lays, trade demonstrations, method of statements, mock-ups, defects inspection and rectification follow-up to sign-off, M&E testing and commissioning, handover to client.
• Check architectural and ID works and intent of design details are followed. To notify Architect of any design intent conflicts and quality variations, illegal works.

What you will need:

• Registered with IES-ACES Joint accreditation Committee ( JAC ) as Resident Technical Officer with a minimum diploma in Civil Engineering or equivalent qualification
• At least 5 years or more relevant experience
• Experience in precast RC piling works and structural steel buildings are preferred
• Comfortable for Project Site at Tuas South

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• ROLES AND RESPONSIBILITIES:
• 
  
• Contributing technical expertise to project drawings and designs.
• Performing cost calculations and preparing financial projections.
• Preparing work schedules in collaboration with the project manager.
• Liaising between contractors, subcontractors, vendors, and suppliers.
• Overseeing construction engineering processes.
• Performing regular tests on materials and procedures to ensure compliance with industry regulations.
• Ensuring that the construction project is completed on time and within budget.
• Documenting processes and keeping detailed construction logs.
• Presenting construction project progress updates to clients and senior managers.

Construction Engineer Requirements:

• Bachelor's degree in civil engineering, mechanical engineer,civil engineering technology, or similar.
• State-approved license.
• At least 2 years experience as a construction engineer in the relevant field of specialization.
• Advance proficiency in construction management software, such as BuildSmart and Smartsheet.
• In-depth knowledge of construction industry regulations.
• Exceptional leadership, project management, decision-making, and problem-solving skills.

Job Description:

At least 2 years of hands-on experience in data center infrastructure, network hardware, and communications systems implementation and maintenance.

Knowledge of data center environments, including PDUs, RPPs, SANs, and network infrastructures.

Understanding of complex inter-networked environments, such as Ethernet, TwinAx (100GigE, 25GigE, 10Gig, 100M etc) token ring, and WAN technologies (OC-x, DS-x).

Familiarity with TCP/IP protocols, subnetting, and WAN technologies.

Strong analytical and troubleshooting skills to identify and resolve system and network-related issues.

Excellent written and verbal communication skills to interact with vendors, team members, and stakeholders.

Experience in managing or coordinating technical infrastructure projects is an advantage.

While not required, familiarity with the Financial Services industry is a plus.

Roles and Responsibilities:

Hardware & Network Installations: Perform installation, de-installation, relocation, and testing of network hardware (routers, switches, firewalls, encryptors) and systems within the data center. Ensure that all installations meet the required service-level standards.

Carrier Circuit Management: Install, relocate, and test carrier circuits to ensure network connectivity across various hardware.

Cabling & Infrastructure Management: Manage the installation, relocation, and testing of patch cabling for systems and network hardware, maintaining organized and effective cabling practices.

Vendor Coordination: Collaborate with facilities, electrical, and communications vendors to facilitate the installation of infrastructure elements such as power circuits, cabinets, and network components.

Network & SAN Infrastructure Support: Assist in coordinating the installation and management of network configurations and SAN cabling, ensuring that performance and reliability standards are met.

Consumables Management: Oversee the management of critical consumables (cables, labels, rail kits, etc.) to ensure efficient day-to-day operations.

Work-Life Balance: This role will be 12Hour Rotating shift from Thursday to Sunday. 3days off to rest/ recharge.

Career Development: Gain invaluable experience in managing enterprise-level data center operations and network infrastructure.

Our client is a US established MNC company, world-class developer, manufacturer, and marketer of lubricant and fuel additives and chemicals designed to help enhance the performance of all types of transportation and industrial equipment.


Duration: 12 months
Working Hours: 5 days - Mondays to Fridays, 7:45am to 4:45pm
Working Location: Jurong Island (Company transport provided - Paya Lebar, Bishan, Yew Tee, Jurong East & Boon Lay)

Roles and Responsibilities:

• Organize material through Operations Trainers and complete technical writing assignment (Operating Manual and Procedures) with focus on order, clarity, conciseness, style, and terminology.
• Coordinate with Operations Trainers and other stakeholders to establish technical content and update relevant document through Operations Trainer guidance
• Edit, standardize, or make changes to document material as instructed by Operations Trainers
• Support Operations Trainer in the draft, review, validate, approval and publishing documents through SharePoint workflow and other Procedure databases
• Execute Document Review process through Operations Trainer guidance - Publish materials (Available in SharePoint) and execute revisions or changes in scope, format, and content according to Electronic Operating Manuals (EOM) Standards and Procedure Standards.
• Maintain records, files of work and revisions of all documents in Procedure databases
• Need to work with photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Draw sketches using Microsoft Visio to illustrate specified materials or valve line-up sequence.
• Administrative and Logistics coordination support in terms of L&D work processes

Requirements:

• 3 years or more experience in a Technical Writer role or Ability to prove Technical Writing skills in Oil and Gas industry sector
• Diploma / Degree in Chemical Process, Communication or English. In lieu of degree, prior experience in Oil and Gas Industry sector in a technical writing capacity
• Strong writing skills. Strong communication and organization skills
• Strong MS Word knowledge and proficiency in MS Outlook. Proficient in other MS application (Excel, Power BI, Visio) preferred

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Ship Management and marine logistic company is looking for a committed person to join the team:

Job responsibilities:

• Monitor and attend to the ship’s Class Survey, routine inspections and third party ship inspection.
• Coordinate and attend to all technical matters pertaining to ship upkeep maintenance, operation and performance including repairs and drydocking.
• Monitoring and updating ship’s technical Plan Maintenance System (PMS).
• Any other tasks assigned by the Company from time to time.

Requirements:

• 1. Diploma in Marine Eng or any relevant experience
• 2. Responsible & able to work independently
• 3. Minimum Requirement 3rd Engineer
• 4. Able to start work immediately

Please indicate your expected salary and earliest start date in your resume. Thank you.

Only shortlisted applicant will be notified.

Ship Management and Marine Logistic Company is looking for a committed person to join the team:

Job responsibilities:

1. Oversee vessels engine department.

2. Monitor and attend to the ship’s Class Survey, routine inspections and third party ship inspection.

3. Coordinate and attend to all technical matters pertaining to ship upkeep maintenance, operation and performance including repairs and drydocking.

4. Monitoring and updating ship’s technical Plan Maintenance System (PMS).

5. Any other tasks assigned by the Company from time to time.

Requirements:

1. Diploma in Marine Eng or any relevant experience

2. Responsible & able to work independently

3. Minimum Requirement 3rd Engineer

Please indicate your expected salary and earliest start date in your resume. Thank you.

Only shortlisted applicant will be notified.

About Company:
Our client was established in the year 1995 and they are specialized in automation systems and equipment. The company line of business includes manufacturing metal cutting machine tools.

Job Description:
- Responsible to support on customer enquiries, quotations, delivery arrangements, and after-sales support.
- Respond to products inquiries from customers and ensure accurate information is provided.
- Coordinate with relevant departments to gather pricing and availability details.
- Issue quotations in a timely and accurate manner.
- Monitor and track orders from receipt to delivery
- Ensure products are received as per order specifications.
- Arrange and coordinate delivery schedules for customers, working with logistics and warehouse teams.
- Provide post-sale customer service, including answering inquiries and assisting with any issues or concerns regarding products.
- Ensure customer satisfaction by coordinating troubleshooting efforts with technical teams or departments when needed.
- Collaborate with technical and service teams to ensure that customer issues are resolved promptly and effectively.
- Ensure that all necessary documentation, reports, and follow-up actions are completed in a timely manner.
- Maintain accurate records of customer orders, quotations, and delivery schedules.
- Assist in tracking inventory levels and ensuring orders are fulfilled without delays.
- Any other ad-hoc duties assigned by Management from time to time

Job Requirements:
- At least an ITE certificate or equivalent
- At least 1 year of sales support or related working experience
- Proven experience in sales support, customer service, or a related role is preferred (experience in spare parts or technical sales is a plus point).
- Excellent organizational and multitasking skills.
- Strong communication skills, both written and verbal.
- Ability to work independently, take initiative, and be proactive in problem-solving.
- Familiarity with sales software, CRM systems, and basic office tools (Excel, Word, etc.).
- Technical knowledge or an ability to understand basic technical products and issues is preferred.

Compensation:
- Working location: Eunos, Singapore
- Working hours: Monday to Friday 9am - 6pm
- AWS and Variable bonus
- Medical benefits

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Teach students with diverse learning needs, providing appropriate support and instruction in small groups or individual settings.
• Manage a caseload of students, coordinating with teachers and parents to ensure their progress and well-being.
• Oversee the student referral process and maintain accurate records.
• Develop and monitor individualized learning plans and follow up on student progress.
• Provide targeted support in areas such as literacy and math as needed.
• Collaborate with teachers to identify student challenges and recommend effective teaching strategies.
• Participate in parent-teacher conferences as necessary.
• Maintain confidential student records and ensure their accuracy.
• Conduct evaluations to assess student needs and abilities.
• Work with teachers to implement differentiation strategies during planning and instruction.
• Coordinate with external agencies to provide additional resources for students and families.
• Organize professional development opportunities for staff and parents.
• Contribute to curriculum development, extra-curricular activities, and school events.
• Support school initiatives and collaborate with various departments as needed.
• Ensure adherence to school policies and guidelines.
• Provide relief teaching and student supervision when required.
• Participate in staff meetings, training programs, and school-wide events.
• Stay updated with the latest educational practices and professional development.
• Follow safety protocols and ensure students are informed of evacuation procedures.
• Perform additional tasks as assigned by school leadership.

Requirements:

• A Degree in Education, Special Education Counselling , Psychology, or related field.
• At least two years full time teaching experience preferred.

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

-7 Temasek Boulevard,038987

-Full Time

-Entry level

-3 years experiences

Roles & Responsibilities

Job Description:

The specific responsibilities for this position:

• Process invoice, packing list, L/C negotiation and submission to bank
• Handling of LC negotiation and other modes of payment
• Follow up on Letter of Credit and payments according to contracts.
• Liaise with warehouse for packing / shipping instructions
• Process customers' orders to support the day to day logistics operations.
• Liaise with freight forwarders / Shipping Lines on Shipment Bookings
• Assist in liaising with customers and freight forwarders on delivery and schedules.
• Work closely with Operations personnel to resolve order or shipment related issues.
• Any other duties as required

Required Skills and Experience:

Additional Information:

• Career Level: Entry Level
• Qualification: Diploma, Advanced/Higher/Graduate Diploma
• Job Type: Full-Time, flexible work hours
• Job Specializations: Export & Import docs,Logistics, Letter of credit
• Language：Fluent written and oral Mandarin

• Experience in Incident and Problem management.
• Min 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments is preferred
• Mmonitoring production system, health check and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning and should be able to identify and fix the bugs.
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities\
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.
• Willing to work in shifts to provide rotational 24/7 shift application support duties

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.

This role offers an excellent opportunity for a highly organised, reliable and effective individual to take on the role of business support coordinator in our firm and to work with a team of professionals. You are expected to be proactive, forward-thinking and organized while assisting partners and teams with their work activities. You will be involved in many operational matters which will require you to maintain confidentiality and be good at multi-tasking.

Responsibilities

• ­­Provide administrative support to Business Units and relevant stakeholders.
• Organising internal and external meetings, appointments, events, and/or taking minutes of meetings, etc, within the portfolio of the Business Units. To be responsible for all necessary coordination, communication and exercise discretion of the time needed for such arrangements.
• Prepare monthly reports and consolidation of data for the relevant Business Units.
• Assist in the preparation/collation of email circulars, PowerPoint presentations, etc as and when needed.
• Management of projects which includes liaising and follow up with stakeholders on behalf of the partner he/she reports to.
• Organisation and coordinate projects, meetings and related trainings.
• To monitor and track training hours.
• Coordinating with vendors to assist stakeholders in travel arrangements.

Requirements

• Diploma/degree holder in any field
• Minimum 2-3 years of experience in business support role
• Microsoft Office and good knowledge of PowerPoint presentations or related presentation tools will be highly advantageous.
• Experience in handling travel arrangement will be an added advantage.
• Great team player who works well with all levels of colleagues.
• Excellent oral and written communication skills, with tact and diplomacy.
• Discretion and trustworthiness to handle confidential information.
• Flexible, adaptable, and highly independent.
• Meticulous with good organisational skills and the ability to multitask.
• High level of initiative and proactivity.
• Cheerful and friendly disposition.

• Providing technical application support to application teams;
• Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Project Description:

Our client is the corporate and investment banking arm of The Group, world's 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank's futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As Calypso Application Analyst Programmer you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You plays a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filière Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API's, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

This role in Post trade IT for FX IT division in Singapore is to support the Calypso "CIBOS" back-office package as part of the "run the bank" function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.
• Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.
• Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.
• Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.
• Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.
• Application Monitoring:
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.
• Incidents and Requests management (from business users and other IT teams)
- Provide level 2 application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents impacting several teams.
• Problem Management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- Coach more junior team members as required.
• Change improvement
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Mandatory Skills Description:

• Master or Bachelor's degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.
Working Hours
• 5+ years of hands on experience with Calypso as a back office.
• Experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations with a commendable grasp of financial products (Treasury, FX, Credit, IRD, Bonds, RSF etc.)
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process

• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Basic knowledge of Java, PL/SQL & Linux.
• Good knowledge in UNIX platform and database management systems( SQL, Oracle, Sybase, BigData.....)
• Experience with automation frameworks and libraries.
• Proficiency in scripting languages (Python, Shell script, PowerShell, SQL...)
• Valuable exposure to tools & technologies like Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, Gitlab, MQ Series
• Experience in DevOps tooling (GIT, Maven/Graven/Nuget/Ansible, Jenkins... )
• Experience with Docker/Kurbernetes
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members' skills.
• Autonomous, self-motivated and excellent team player
• Experience & Education Requirements

Nice-to-Have Skills Description:

• Any Object-oriented language: Java
• Domain-Driven design and Microservices: springboot
• Exposure to Capital Markets applications

What you'll do:

As an IT Support Specialist (Contract), your primary role will involve offering comprehensive IT support to both local and remote users. You'll be tasked with resolving hardware and software complications efficiently, ensuring minimal disruption to operations. Your responsibilities will also include performing routine preventive maintenance activities, installing and upgrading various IT equipment and software, as well as cooperating with different stakeholders during system implementation and maintenance. Additionally, you'll play a crucial role in maintaining IT assets and participating in technology refresh projects. Ensuring the implementation of IT security systems that align with corporate policies will also fall under your purview.

• Offer IT support to local and remote users to resolve hardware and software complications
• Perform and manage routine preventive maintenance and operational tasks promptly and effectively
• Install, configure, maintain and upgrade end-user computing devices, servers, network apparatus, virtual environments, operating systems and application software
• Cooperate with various stakeholders during the implementation and maintenance of a system
• Maintain IT assets, participate in technology refresh projects
• Ensure the Implementation of IT security systems aligned with corporate IT policies and guidelines

What you bring:

The ideal candidate for this IT Support Specialist (Contract)position brings along a minimum of two years' experience in IT desktop support and end-user support. A diploma or degree in information technology or a related field is required. You should have technical experience in IT system support and maintenance. Experience with supporting Windows and MacOS operating systems is essential, as is proficiency in setting up and supporting various mobile devices. While ITIL v3 Foundation Certification would be advantageous, it's not a strict requirement. Proficiency in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, and Dell/Cisco switches/routers is also expected.

• Minimum of two years of experience in IT desktop support and end-user support
• Diploma or degree in information technology, computer science or an IT-related field
• Technical experience in IT system support and maintenance
• Experience with supporting Windows and MacOS operating system
• Proficiency in setting up and supporting mobile devices such as Apple, iPhone/iPad, Blackberry, Android and Windows phones
• ITIL v3 Foundation Certification is advantageous but not mandatory
• Proficient in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, Dell/Cisco switches/routers

What sets this company apart:

This company is committed to fostering an inclusive work environment that promotes growth for all employees. The company values diversity and believes that it contributes to a vibrant and dynamic workplace. This commitment to inclusivity and growth makes it an excellent place to work and grow your career.

What's next:

If you're driven, determined and ready for the next step in your career, don't miss this opportunity!

Apply today by clicking on the link! We look forward to hearing from you.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for a Sales Support Executive to oversee end-to-end process from order management to shipping and logistics arrangement.

about the job

• process purchase orders and forecasting to suppliers
• coordinate and manage shipping documentations
• liaise with suppliers/customers/vendors to ensure on-time delivery

skills and experience required

• min. 1 year of relevant experience
• Diploma qualification in Supply Chain or Logistics specialisation.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Junior Production Support Analyst

Job Requirement:

• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Troubleshoot and resolve complex production issues efficiently.
• Willingness to participate in on-call rotation

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation.
• Development work within the vendor product

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)