Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

· Be part of a team in the implementation of Nationwide Mobile Network

· Preparation of proposals and documentation according to project standards

· Conduct site works, such as survey, site meetings, site handover

· Perform Commissioning and Integration of communication equipment

· Perform Coverage Walk Test and upload data for processing

· Competent to carry out troubleshooting with on-job training

· Coordinate with installation teams on site requirements and progress

· Update of site status

· Ensure Compliance with workplace safety, health and other regulatory requirements

Requirements

• Diploma in Electronics/ Mechatronics/ Electrical/ Communication Engineering or related discipline.
• Cad Software knowledge is an added advantage.

Job Title: Engineer

● Key Responsibilities

- Responsible for preparing schematic/assembly drawings, vehicular calculation and technical documentation for projects.

- Hands-on for vehicular dimensions measurement.

- LTA submission.

- Engineering support and correspondence to vehicular projects.

- Other ad-hoc tasks assign by Head of Engineering.

● Safety and Compliance:

- Ensure compliance with safety regulations and company policies.

- Conduct risk assessments and implement safety improvements.

● Collaboration:

- Work closely with sales, production, aftersales teams.

● Requirements:

- Candidate possess at least Diploma in Engineering (Mechanical / Mechatronic) or equivalent.

- Minimum one of experience in a manufacturing environment, preferably in vehicular or related industries.

- Proficient in CAD software (e.g., SolidWorks, AutoCAD) and process simulation tools.

- Proficient in mechanical structural calculation

- Advantage if candidate has experience and familiar with quality management systems
(e.g., ISO 9001, ISO45001).

● Desired Quality:

- Have analytical thinking skills.

- Can work well with others.

- To be flexible and open to company workflow changes.

- Strong problem-solving, communication, and project management skills.

- Ability to work in a desk/factory environment and prioritize multi-tasking.

- Self starter

- Willing to learn

Job Requirements :

• Bachelor Degree in Civil Engineering recognised by PE Board ( Singapore )
• Minimum 1 to 2 years of design experience in a local consultant firm
• Graduate engineer with a positive attitude may also apply
• Candidates with ( partial ) overseas experience may be considered
• Conversant with current design codes and design process in Singapore
• Independent and organised, with positive work attitude
• Willing to put in extra effort / time when need arises
• Strong communication skills and effective team player
• Proficiency with ACAD will be an added advantage
• Able to execute submission to relevant agencies / authorities in Singapore
• Able to co-ordinate projects with other team members
• Willing to learn architectural permitting / compliances to Singapore authorities

`

Job Description :

• Support Senior Engineers in the detail design and design coordination of Civil, Structural and Geotechnical projects.
• Responsible for the execution of structural design and drafting works
• Preparation of calculations and review of structural design drawings
• Customer specifications, applicable codes, standards and other generally accepted
• practices.

Responsibilities :

• Design of temporary and permanent works
• Carrying out analysis design of buildings and infrastructure
• Co-ordination of projects including submission to local authorities and liaison during the construction stage
• Liaise with clients, consultant, and authorities on technical matters

• Oversee daily construction activities, ensuring compliance with safety regulations, quality standards, and project specifications.
• Collaborate with architects, engineers, and other construction professionals to develop project plans and schedules.
• Monitor project expenses, track budgets, and implement cost-saving measures where possible.
• Conduct regular site inspections to ensure that construction work meets design specifications and safety standards.
• Address and resolve any issues or delays that arise during the construction process.
• Maintain accurate records of project progress, changes, and communications with stakeholders.
• Ensure all work complies with local building codes, regulations, and company policies.
• Prepare and present progress reports to project managers, clients, and other stakeholders.

Qualifications:

• Bachelor’s degree in Civil Engineering from an accredited institution.
• Preferably with atleast 2 years of experience in construction engineering or a related field.
• Proficiency in construction management software (e.g., Procore, Buildertrend)
• Strong understanding of construction methods, materials, and legal regulations.
• Excellent problem-solving and analytical skills.
• Effective communication and leadership abilities.

ROLES & RESPONSIBILITIES

• To be responsible for all deliverables required in the agreement with Singapore General Hospital.
• To organize his team to align with the overall client’s expectation and contractual requirements andsupport the operations of the hospital, especially in the front end engineering and customersupports. To plan and execute all fix it and programmed maintenance within the frame work of theallocated resources.
• To plan the resources available to align with the operational requirements for fix it and programmedmaintenance.
• Managing all minor repairs and fix it work within the budget.
• Work closely with other service providers in the hospital to be part of the team to create a safe andsound environment for the patients, staff and visitors, especially ISS House Keeping and Portering team to demonstrate the strength and capability of ISS’s integrated service model to be productive, efficient and effective.
• Constantly engaging the client and end users to seek feed back, gaps and improvementopportunities through survey and dialogue.
• Responsible for overall customer and end users relationship management while exercising costcontrol monitor and measure with the awareness to generating additional works to enhancemargin.
• To stabilize the team during upon operations and continued to seek improvement in theorganization structure and operations process to improve supports to the hospital.
• Manage relationship with all specialist sub-con and contractors appointed by the hospital toachieve the required KPI, client’s expectations and deliverables in the contract with SingaporeGeneral Hospital.
• Be part of the team to management energy saving and initiatives.
• Identify engineering issues and trouble shooting to response to end users’ request. Resolving andmitigating potential engineering problems and potential cause to system breakdown. Work closelywith the Central Operations to tackle engineering problems.

JOB REQUIREMENTS

1. Contractual fulfilment of ISS for the outsourced facility management contract

2. Compliance of all statutory requirements

3. Successful mobilization

4. Achieve financial margin set by the management

5. Motivation and leadership of the outsources facility management team

6. Meeting KPI requirements and meet customers’ and end users’ expectations

7. Healthy QEHS records

8. Provide an safety environment to enhance the patient’s staff’s and visitors’ experience

• Responsible for all major mechanical and electrical and instrumentation equipment
• Lead a team of technical executives/technicians for troubleshooting works
• Manage the purchase of major supply and repair items alongside with supervision and execution of preventive and condition monitoring of major electrical equipment
• Handle hands-on preventive maintenance and breakdown maintenance work
• Coordination with clients and subcontractors to meet the site/project requirements
• Carry out rectification of faults within a specified time
• In-charge of troubleshooting of M&E system
• Responsible for planning, execution and supervision of all facilities management and operational activities
• Responsible for project cost control and service standards
• Any other ad hoc duties assigned

Job Requirements

• Degree or Diploma in Engineering.
• 3-5 years of relevant working experience
• Technical knowledge of M&E systems(including, but not limited to, fire protection systems, AV systems and ACMV systems) is an added advantage
• Able to perform shift work if required
• Preventive Maintenance Troubleshooting

Job Responsibilities

1. Provide front and backend supports for the following security systems:

a. Access Control System – Integrated Security Management System (ISMS);

b. Electronic Key and Cabinet System: Key Management System (KMS);

c. Radio Communications: Digital Trunk Radio System (DTRS);

d. CCTV System – Video Surveillance Management System (VSMS);

e. Entry / Exit Access Turnstiles;

f. Crash Barriers; and

g. Vehicle Alert System

2. Perform corrective and preventive maintenance on all security systems.

3. Ensure critical system fault reported rectified within the shortest possible time to prevent disruption to operation.

4. Update and maintain fault rectification report.

5. Maintain security system stock inventory to ensure sufficient spare.

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Diploma/Higher NITEC/NITEC from a recognized training institute.
• Must be able to work rotating shifts, including weekends and public holidays
• Technical knowledge or experience in electrical/electronic work. IT Network knowledge would be an added advantage.
• Experience in CCTV or card access system.

• Oversee daily construction activities, ensuring compliance with safety regulations, quality standards, and project specifications.
• Collaborate with architects, engineers, and other construction professionals to develop project plans and schedules.
• Monitor project expenses, track budgets, and implement cost-saving measures where possible.
• Conduct regular site inspections to ensure that construction work meets design specifications and safety standards.
• Address and resolve any issues or delays that arise during the construction process.
• Maintain accurate records of project progress, changes, and communications with stakeholders.
• Ensure all work complies with local building codes, regulations, and company policies.
• Prepare and present progress reports to project managers, clients, and other stakeholders.

Qualifications:

• Bachelor’s degree in Civil Engineering from an accredited institution.
• Preferably with atleast 2 years of experience in construction engineering or a related field.
• Proficiency in construction management software (e.g., Procore, Buildertrend)
• Strong understanding of construction methods, materials, and legal regulations.
• Excellent problem-solving and analytical skills.
• Effective communication and leadership abilities.

• Designing, developing and enhancing electro-mechanical systems and mechatronic devices.
• Creating automated systems and the software to control them.
• Conducting research, documenting findings, and presenting reports at meetings.
• Developing design documents for mechanical parts and final products.
• Identifying areas of weakness in the Equipment and making recommendations for improvement.
• Understanding problems or client briefs and developing solutions that satisfy them.
• Selecting the required tools and materials for the process.
• Assisting with recruitment, onboarding, and training of junior Engineers or Apprentices.
• Attending workshops, training sessions, and conferences to network with others and stay on top of field advancements.
• willing to do night shift
• any service requirement from the site must go and attend any time
• Willing to work Night Shift

• Develop and implement maintenance schedules for machinery and equipment.
  Ensure all maintenance and repair works adhere to specifications, are completed on schedule, within budget, and accurately documented.
  Liaise internally between operations teams to address machinery breakdowns and operational concerns.Coordinate data collection on auxiliary materials from operations teams and report on a weekly basis.
  Manage receipt, maintenance, and monitoring of machinery parts inventory.
  Collect machinery maintenance repair data and costs for analysis.
• Prepare monthly machinery reports detailing maintenance activities and performance metrics.Undertake additional tasks as required to support operational needs and project requirements.Preferably with at least 3 years of working experience in related field.
• Comfortable working in Workshop environment.
• Those who have experiences in machinery spare parts will have added advantage.
• Resourceful with positive attitude and able to work independently.

Responsibilities

Prepare project management plan and its sub-plans, such as: work scope statement, schedule plan, manpower plan, tools and equipment plan, procurement plan and OHSE plan

• Provide engineering support in project or plant maintenance • Coordinate internal and external audit review

• Engineering calculations associated with current carrying capacity of cables, wires, fuses and other circuit protective devices.

• Procedures for inspection, testing and certification of electrical fixed installations.

• Industrial hazards, safety and health precautions, and environmental concerns.

• Installation practice and regulations, and relevant codes of practice.

Requirements & Professional Skills•

Min. Diploma in Electrical Engineering or equivalent

Min. 0-1 year of relevant experience in electrical work

SPECIFIC RESPONSIBILITIES:

• ensures all drawings, bills of materials, purchase requisitions and quality checks are completed as per project schedule and ISO 9001 & 14001 processes.
• conducts design reviews to analyze specifications, sketches, drawings, ideas, and related data to assess factors affecting component designs and the procedures and instructions to be followed.
• confers with customer representatives to review specifications and answer questions pertaining to installation of systems.
• supports during manufacturing, assembly, de-bug, and customer buy-off.
• writes technical reports, manuals and technical support documentation
• performs a wide variety of additional functions to meet project schedules and product deliveries
• reads, understands, and acts upon mechanical drawings including piece part and assembly drawings, work instructions, and procedures
• determines manufacturing methods, techniques, and procedures as required to perform tasks as required for to ensure designs perform as required
• designs test fixtures and setups as needs arise
• communicates with vendors to support procurement and to address issues
• Responsible for any other role as assigned by the Project Manager

QUALIFICATIONS & EXPERIENCE:

• Diploma or Degree in Mechanical / Manufacturing Engineering or an equivalent degree in related technical field desired
• 3 to 5 years relevant experience in mechanical engineering and material handling systems across various industries.
• AutoCAD and solid works proficiency
• Knowledge of design techniques, tools, and principle involved in production of precision technical drawings, and models
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to design and production
• Knowledge of design principles, steel and aluminum part creation, sub assembly and pneumatics.
• Ability to work independently in designing and liaising with customers on technical specifications and requirements
• Participate in and effectively communicate in group discussions and meetings
• Ability to work well in a team environment
• MS Office proficiency

We seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in deploying enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend improvement solutions.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Kindly note that only shortlisted candidates will be contacted.

Job Responsibilities:

• Sales support in preparing quotations and proposals
• Coordinate sales and purchase orders, manage lead time
• Manage stock inventory
• Receive payments, issue reminders and follow-up on outstanding account
• Prepare sales report and ageing report
• Ad-hoc sales support duties

Requirements:

• Proficient in Microsoft office & computer skills.
• Interest in Administrative tasks & Sales related matters
• Possess a keen to learn attitude and is a team player
• Fresh Graduates are welcome to apply

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

About the Client:

Our client is a leading Banking Client

Responsibilities:

• Responsible for availability, incident, problem and capacity management for the applications in scope.
• Response and resolve incidents, problem and user queries through proper analysis.
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department.
• Participate in every phase of the product development process, such as designing, building and testing.
• Drive technical remediation in line with agreed non-functional requirements.
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users’ queries are resolved within SLA.

Requirement:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.
• Developing scripts or tools to automate repetitive tasks.
• Strong working experience in Microsoft Dynamics CRM application production support.
• Strong understanding of Microsoft Dynamics CRM application architecture.
• Excellent troubleshooting skills in Control-m batch issues, SSIS packages.
• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language).
• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

About the role

We are seeking an enthusiastic and dedicated IT Support Specialist to join our team at GenScript Biotech (Singapore) PTE. LTD. in the Kallang Way Central Region. In this full-time role, you will be responsible for providing efficient and effective IT support to our APAC users, ensuring their technology needs are met and their productivity is maintained.

What you'll be doing

• Respond to and resolve IT-related inquiries and issues from users in a timely manner
• Provide first-line technical support for hardware, software, and network-related problems
• Diagnose and troubleshoot a variety of IT issues, escalating complex problems to the appropriate team
• Assist in the deployment and configuration of new hardware and software
• Maintain accurate records of support activities and incidents
• Contribute to the continuous improvement of IT support processes and procedures
• Collaborate with cross-functional teams to ensure seamless IT service delivery

What we're looking for

• Minimum 3 years of experience in a similar IT support role, preferably in a fast-paced, multinational environment
• Strong knowledge of hardware, software, and network troubleshooting
• Proficient in using various IT support tools and applications
• Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
• Proactive problem-solving skills and the ability to work independently or as part of a team
• Familiarity with ITIL frameworks and best practices is a plus
• Fluency in English and Mandarin is required as the role requires close collaboration with our team in China

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job purpose

• To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Documentation

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879