Primary Responsibilities:

• Monitor application performance and troubleshoot issues as they arise.
• Investigate, diagnose, and resolve application-related issues.
• Log and track incidents and requests in a ticketing system.
• Provide root-cause analysis for major incidents.
• Perform regular health checks and system maintenance tasks.
• Set up alerts and monitoring tools to identify potential issues.
• Ensure high availability of critical applications.
• Respond to user inquiries, providing guidance and support.
• Assist users with application functionality and performance.
• Create user documentation and provide training as needed.
• Work closely with developers to address bugs and implement fixes.
• Coordinate with infrastructure teams to resolve system-level issues.
• Participate in testing and deployment of new application features.
• Support the release of new versions and features.
• Assist with change management activities, including impact analysis.
• Ensure minimal disruption during updates and releases.

Requirements

• Minimum 2 years of experience in supporting Applications
• Bachelors degree in computer science or relevant education background.
• Strong knowledge of application support processes and best practices.
• Proficiency in database management (SQL, Oracle).
• Familiarity with scripting for automation (Shell, Batch, PowerShell).
• Experience with monitoring and ticketing systems (e.g., ServiceNow, Jira).
• Excellent troubleshooting and analytical skills.
• Ability to communicate technical concepts to non-technical users.
• Strong collaboration and teamwork abilities.
• Background in IT support, systems analysis, or software development.
• Knowledge of DevOps practices and tools (CI/CD pipelines, version control).
• Experience in handling and resolving high-severity incidents.
• Industry-specific knowledge based on the company’s core business.

Savita Rai

EA REG NO: R1873418

EA License No:23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Looking for ARIBA Support Specialist to assist with user testing, training, and post-go-live support for our ARIBA implementation. This role will be crucial in ensuring that users are effectively onboarded and supported as they transition to the ARIBA platform.

Key Responsibilities:

User Testing

• Collaborate with project teams to develop and execute user acceptance testing (UAT) plans.
• Identify, document, and communicate any issues or enhancements needed during testing phases.
• Assist in refining processes based on user feedback to ensure system effectiveness.

Training:

• Develop training materials and user guides tailored to different user roles.
• Conduct training sessions (in-person or virtual) for end-users, ensuring comprehension and retention.
• Provide ongoing support during training sessions, addressing questions and concerns.

Post Go-Live Support:

• Offer day-to-day support for users post-implementation, troubleshooting issues as they arise.
• Monitor user adoption and provide additional coaching where necessary.
• Collect user feedback for continuous improvement of ARIBA processes and tools.

Collaboration:

• Work closely with IT, procurement, and finance teams to ensure alignment on system usage and best practices.
• Facilitate communication between users and the project team to address concerns and updates promptly.

Qualifications:

• 3-5 years work experience in Ariba is essential
• Proven experience with SAP ARIBA, including a strong understanding of procurement processes.
• Experienced in Implemented and deployed at least 2 global/regional SAP ARIBA projects.
• Previous experience in user training, support, and UAT facilitation.
• 3 Months Contract (Renewal basis)

Preferred Skills:

• Familiarity with other procurement tools and systems.
• Experience in change management and user adoption strategies.
• Certification in ARIBA or relevant procurement methodologies is a plus.

Primestaff Management Services Pte Ltd

Personnel Name: Jackie Ng

Personnel No: R22109024 EA License No: 95C5411

EA License No: 95C5411

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Do you pride yourself on being meticulous and have a fine eye for detail? Are you an independent and self-motivated individual? Are you a fast learner and possess a deep passion on seeing your work through completion? Are you a positive team player?

If so, come join our team! We believe in delivering excellence and if you share the same motto, we’ll be a great fit together. We promise you a friendly work environment and the opportunity to grow your career.

Responsibilities:

• Ensure accurate data entry of orders into Microsoft NAV system
• Pricing up of Quotations for Sales team for projects or box sales
• Supporting Sales Team with Documentation and Requirements pertaining to Sales RFPs / tenders
• Liaise with Suppliers and/or Vendors to obtain prices and lead-time.
• Follow up with Clients on quotes sent.
• Generate weekly and monthly Reports of pipeline and closed orders to reporting manager
• Answering phone calls for Sales and recording of incoming Enquiries and passing them to relevant sales executives
• Tracking of inbound enquiries and monitoring their progress
• Other general administrative support for the Sales team

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma
• Good communication and interpersonal skills
• Minimally 1 year of related experience
• Required language(s): Fluent in English
• Required Skills (s): Microsoft Office, especially Outlook, Word and Excel
• Knowledge of Microsoft NAV is an added advantage
• Good team player and able to work independently
• Must be organized, meticulous and patient
• Able to work in a fast-paced environment

Come join us, we will prepare you for the success you yearn for in your career.

Location

• SengKang

Scopes of Services:

• Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.
• Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).
• Facilitate communicate within the school by ensuring necessary information is properly transmitted.
• Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.
• Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.
• Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.
• Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.
• Assist with any other ad-hoc duties as assigned by the school.

Qualifications

• Able to read, write and converse in English.
• Knowledge in other languages (Mandarin, Malay) and dialects would be advantageous.
• Able to work independently.
• Good team player with initiative.
• Pleasant personality, positive and cheerful attitude.
• Likes working with children, demonstrating patience and empathy.
• 1 year experience in receptionist duties.
• Previous work experience in school setting would be advantageous.
• Experience with admin work using MS Office would be advantageous

Working Hours

• Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break
• Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME):

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

• Assist Engineer in planning, controlling of all preventive and breakdown maintenance
• Supervise all maintenance works and variation jobs carried on site
• Feedback status of major works to Engineer
• To lead a team of technicians to carry out Preventive Maintenance for specialist mechanical system which consist of control circuitries i.e. sanitizer, AGSS system, P-tube
• To submit monthly progress report to Engineer reporting on Preventive Maintenance & Building Maintenance throughout the month
• To analyze the CMMS BM module and suggest/propose to client rectification/improvement plan

Requirements:

• Minimum a recognized Diploma in Engineering Disciplines (Preferably in Electrical /Electronic/Building M&E, Facilities Management)
• Minimum 3 -4 years working experience in Facilities / Building Maintenance
• Possess Supervisory skills
• Able to work both independently and as a part of a team
• Good interpersonal, communication & organization skills
• Has a good safety mindset and displays good WSH behaviour

As a Cyber Security Technical Sales Manager (Overlay Role) for the Maritime sector, you will provide specialized technical expertise in cybersecurity solutions, working alongside account managers to support complex sales processes. In this role, you will focus on helping maritime clients (such as ship owners, Ship Managers) identify cybersecurity risks and design solutions tailored to their specific operational and regulatory needs. You will play a vital role in bridging the gap between technical teams and sales, ensuring clients receive the best possible cybersecurity solutions.

This overlay position requires a collaborative approach, as you will work closely with account managers throughout the sales lifecycle to secure new clients and strengthen relationships with existing ones by offering in-depth technical consultation.

Key Responsibilities:

1) Collaboration with Account Managers is key:

• Partner with account managers to identify client needs and offer technical expertise during sales engagements.
• Support account managers in creating and executing account plans with a focus on cybersecurity offerings for the maritime sector.
• Deliver Cybersecurity proposals to the account managers that meet customer requirements in coordination with the technical teams.

2) Technical Expertise & Solution Design is required:

• Provide deep technical knowledge of cybersecurity solutions and managed services, including security assessments ( such as GRC, PenTest), SOC Services, network security, endpoint protection, cloud security, and maritime-specific IT/OT systems in addition
• Assist in designing customized cybersecurity solutions combining people, process and technologies for maritime clients, ensuring compliance with industry regulations (e.g., IMO 2021, NIS 2, IACS UR E26/27).

3) Sales Enablement & Support:

• Equip account managers with the necessary technical information and tools to effectively communicate cybersecurity solutions to maritime clients.
• Collaborate with marketing and product teams to develop technical sales materials (presentations, case studies, product specs) that support sales efforts.
• Prepare and deliver technical product demos, workshops, and presentations for prospective and existing clients.

4) Client Engagement & Relationship Building:

• Serve as the technical point of contact for maritime clients, offering guidance throughout the sales process and after solution deployment.
• Build strong relationships with client technical teams (CISOs, IT managers) and act as a trusted advisor for their cybersecurity needs.
• Ensure that proposed solutions align with client operational goals and regulatory requirements.

5) Cross-Functional Coordination:

• Work closely with internal teams (product development, technical support, cybersecurity experts) to ensure proposed solutions meet client needs.
• Collaborate with pre-sales and post-sales technical teams to ensure smooth implementation of cybersecurity solutions for maritime clients.

6) Market Intelligence & Continuous Learning:

• Stay informed of the latest cybersecurity threats, regulatory changes, and technological advances impacting the maritime industry.
• Share insights with account managers and broader teams to refine sales strategies and product offerings.

7) Reporting & Metrics:

• Provide regular updates to sales leadership on the technical status of accounts, solution proposals, and ongoing opportunities.
• Monitor and report on the technical success of cybersecurity deployments in client environments.

Key Performance Indicators (KPIs):

1) Collaboration and Sales Effectiveness:

• Sales Orders Closed: Track and achieve the number of sales orders closed in partnership with account managers, , indicating success in the sales pipeline.
• Revenue Generation: Monitor total revenue generated from cybersecurity solutions, with specific targets for quarterly, and annual revenue from the maritime sector.

2) Technical Sales Success:

• Number of technical assessments and solution designs completed for maritime clients.
• Number of product demos and presentations delivered to prospective clients.

3) Training & Knowledge Sharing:

• Number of internal and external training sessions or technical workshops conducted to enhance product knowledge.
• Feedback from account managers and clients on the value of technical input during the sales process.

4) Product Expertise & Continuous Learning:

• Staying up-to-date with the latest cybersecurity trends and technologies in the maritime sector.
• Number of certifications or continued education credits achieved annually in cybersecurity.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 10+ years of experience in technical sales, cybersecurity, or solution engineering, with a focus on maritime or critical infrastructure industries.
• Strong knowledge of cybersecurity frameworks, compliance regulations (IMO 2021, ISPS), and maritime IT/OT systems.
• Proven ability to collaborate effectively with account managers and sales teams to close complex deals.
• Excellent communication and presentation skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Ability to travel for client visits and industry events as required.

In this overlay role, the Cyber Security Technical Sales Manager will provide the technical depth needed to support account managers, delivering specialized expertise that ensures the successful design and deployment of cybersecurity solutions in the maritime sector.

To support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Identifying opportunities for evolving services in line with client needs
• Identifying follow-on sales opportunities in respect of designated projects.
• Contributing to achieving sales target by supporting Account Management team and BUs

ERM is seeking a self-motivated Safety & Risk Consultant to join our Singapore office. This is an excellent career opportunity to work with an expert consulting team on challenging safety and risk projects for large global clients. You will work closely with Partners-In Charge and Principal Consultants on various risk management projects and at the same time have access to ERM's international risk management experts who provide knowledge sharing of best practices across the industry and ongoing learning opportunities for the team.

Your responsibilities will include but not limited to:

• Provide technical assistance on safety and risk projects involving risk analysis, modelling, calculations, and other studies.
• Perform robust technically sound analysis based on reasoned argument and defensible data/information. Typical analysis and studies include:
  Quantitative Risk Analysis (QRA)
  Fire and explosion modelling
  Gas & smoke dispersion modelling
  Risk calculations
  Non-flammable hazard analysis
  Escape, Temporary Refuge, Evacuation and Rescue Analysis (ETRERA) for off-shore facilities
  Formal Safety Assessments
  Safety Critical Element/Systems Analysis
  Pipeline risk assessments
  Cost/benefits analysis
  Safety integrity level (SIL) studies
  Experience with CFD Dispersion and Explosion Modelling is a plus
• Develop improvements/changes to design to reduce risk or improve safety in operations
• Participate in safety workshops (i.e., HAZIDS, HAZOPS, ALARP), and can lead/facilitate small workshops
• Manage small to medium sized projects within scope/budget/schedule expectations and ensure deliverables produced are of the quality expected by the clients.
• Work closely with ERM Partners-in-Charge and Principal Consultants to secure and successfully deliver projects.
• Work with junior consultants in competency development via knowledge sharing and mentoring

Requirements:

• Bachelor’s degree in engineering; Master’s degree and/or Professional Memberships (IChemE, AIChE), Functional and Process Safety Certifications (TUV, CFSP/ CFSE, etc) is a plus.
• At least 8 years with Technical Safety/Process Safety/Safety Engineering experience and projects under a variety of local, regional and national regulatory standards.
• Possess strong written, verbal communication and data presentation skills.
• Have experience managing small to mid sized projects, and have led a small team in delivering such projects
• Strong commitment to safety, including following established Health and Safety protocols.
• Experience in business development and client relationship management is a strong plus
• Ability to multi-task, maintain flexibility, travel, and work independently with minimal supervision.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias,

ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

• Responsible for supporting the Flexcube application according to business needs and requirements.
• Monitor the EOD batch and identify any anomaly.
• Design and document application and database according to the application and data model to meet the business functional requirements.
• Provide solutions and guidance for complex programming solutions.
• Analyze and design test scenarios and test cases based on business and/or technical requirements. Consolidate report and recommend follow on actions based on test results obtained.
• Organize support/provide support to end user during off working hours whenever required.
• Provide SIT/UAT/Production Support.
• Able to produce all necessary documentation on time.
• Ability to work in a fast paced, team-oriented environment with minimum direction and management oversight.

Skills Requirement

• Bachelor’s degree in Information Technology/Computer Science/Programming & Systems Analysis or related course
• 6-8 years of experience in Flexcube Support, Batch monitoring and its workflow
• Should have Good experience in Flexcube modules like CASA, LM and LOANS
• Good at Oracle Database PL/SQL
• Excellent written and verbal communication skills
• Manage the relationship with the client and all stakeholders.

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role:

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• Ideally 5-10 years of Level2 Production support experience in a global environment
• Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix
• Have strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Temporary position in school to cover staff on maternity leave.

Position: Student Support Staff

Working Hours: 8.00 am - 5.00 pm

Salary: $2,500 - $3,200

Job Description

+ provide front desk coverage at school reception;

+ handle inquiries thru phone calls, emails and walk-in;

+ liaise with vendors e.g. bus transport operators, school lunch operators to ensure timely delivery;

+ assist principal in schedules and appointments with teachers, parents and students;

+ support in applications e.g. student travel concessions.

+ help out with school events e.g. parent/teacher conference.

+ ad hoc duties as assigned.

Requirements

+ Diploma in any field

+ Outstanding Customer Services

+ Matured and meticulous

+ Experience working with students a plus

+ Excellent communication and interpersonal skills

+ Team player

EA License 21C0430

EA Personnel R24123864

Maltem Asia is currently seeking an Application Support Analyst for a Wealth Management Client based in Singapore.

Requirements:

• Candidates must be comfortable to perform weekend standby.
• Candidates with relevant experience supporting SaaS platforms.

Must Have Skillsets:

• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as
• Angular
• React JS
• Rest API
• JSON
• C#.Net
• .Net Core
• ASP.net
• Bootstrap
• MS SharePoint
• MS Power Platform
• HTML
• CSS
• JavaScript

Proficiency in Database and SQL:

• MSSQL
• T-SQL
• Stored Procedure
• Function
• Triggers

Experience in Infrastructure:

• AWS
• Windows Server
• IIS
• Azure ADFS (SSO)
• SSL Certificate
• Control-M

Expertise in Tools:

• Visual Studio
• Gitlab or GitHub
• Jenkins
• Electric Flow
• SonarQube
• Sonarlint
• JIRA / Confluence.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Duties and Responsibilities:

• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflow are executed when required
• Analyse recurring issues to recommend and implement long term solutions
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to test and evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Higher Nitec/ Diploma / Degree in Information Technology or its equivalent
• At least 5 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge:

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

Job Responsibilities:

• Compile and publish daily technical schedules that ensure rotation of show assignments.
• Ensure that maintenance works are carried out in a timely and efficient manner.
• Oversee and monitor team members during the execution of events and shows.
• Independently programme and operate ONE or more technical equipment and system* during medium to large scale technical rehearsals, events and shows.
• Independently operate TWO additional technical equipment and systems during small to medium scale technical rehearsals, events and shows.
• Maintain and carry out specialist repairs in ONE or more disciplines of equipment and systems as directed by the Technical Management.
• Train team members in daily operation shows, technical equipment and systems, in the areas on equipment operation and handling.
• Assist in identifying training needs.
• Ensure all aspects of RWS safety policies are strictly adhered to by both staff and external vendors.

*Technical equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements:

• Degree, Diploma, or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 6-8 years of related industry experience required.
• Without Diploma or WSQ Equivalent: 8-10 years of related industry experience required.
• Related specialization in any area of Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.
• Possess good interpersonal skills and people management skills.
• Flexible approach to working hours.

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree

Responsibilities

• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation.
• Responsible as Senior Fire Safety Manager (SFSM) under CERT team setup/committee.
• Represent clients on Contractors management and to ensure Contractors’ safety compliance/maintenance and upgrading activities of all fire protection systems including power shutdown.
• General SFSM duties and inspection of fire protection & safety systems.
• To liaise and coordinate with MOM & SCDF on all matters pertaining to fire & safety and its requirements.
• Ensure that the fire & safety and protection systems are maintained to the standards that meet the local statutory requirements.
• Organize and conduct fire evacuation drills, tabletop exercises and fire & safety training.
• Prepare, formulate, and implement Fire Emergency Plan (FEP), Emergency Response Plan (ERP), Arson Prevention Plan (APP), In-place Protection Plan (IPP) and Tremor Emergency Plan (TEP).
• Organize campaigns, training courses, competitions, contests, and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment and carry out such other duties as may require.
• Co-ordinate critical out-of-hours issue & participate as a key team member in responses to emergency situations.
• Liaison closely with the client on-site representatives to address problems and/or enhance working environment
• performance.
• Work collaboratively with facilities team colleagues both within the client location & in the wider company network.
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation.

Requirements

• A Diploma in Engineering related
• Relevant Experience in Fire Safety
• At least 3 years of relevant experience

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree

Engineering Assistant (Assembly/AutoCAD/Technical Drawing)

Responsibilities:

• Perform and ensure that assembly builds and test are completed as scheduled and according to required specifications, drawings and work instruction.
• Report and assist Engineers in problem-solving and troubleshooting.
• Perform housekeeping and comply with manufacturing discipline and cleanroom protocol.
• Other ad-hoc duties

Requirements:

• Min NITEC/ Diploma in Mechanical, Mechatronics Engineering or its equivalent
• Able to comprehend schematic/Technical drawing
• Experience in Orbital Welding and/or gas tungsten arc welding (GTAW), is an advantage.
• Able to commit rotating shifts

Interested applicants please submit your resume to [email protected]

Key responsibilities:

• Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.
• Responsible for the understanding and contributing to the technical solution from design through to code level.
• Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.
• Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.
• Manage the application setup and deployment components.
• Manage development issues and escalations.
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage budget coming from different projects.
• Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Ensure project documentation is done up in accordance to bank standards
• Upkeep of system to ensure compliant of payment associations’ mandates

Key skills/domain required:

• Mainframe
• COBOL
• CICS-COBOL
• Credit Card Knowledge preferably Cardlink
• Managing Skills

Responsibilities:

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Arrange logistics delivery of equipment.
• Reporting any unusual activity to your supervisors.

Requirements:

• No experience required
• Fresh graduates are welcome to apply
• Business-focused with a sales-oriented and customer-success-driven mindset
• Have good communication skills in English
• Proven ability to work independently and effectively in an office-based environment.
• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
• Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
• Team player with good interpersonal skills