Responsibilities

Support engineer to perform daily operation tasks as follow:

• To provide technical support and troubleshooting for end user devices, including but not limited to laptop computers, mobile devices, monitor screen, docking stations, printers, network devices, etc.
• To track, maintain and perform record-keeping of Novo Nordisk IT assets such as laptop, iPhone, iPad, and monitor screen.
• To assist with new employee onboarding by providing necessary devices and access according to Novo Nordisk policy
• Coordinating with local vendors for computer parts replacement, RMA, and warranty claim
• Performing imaging process of Novo Nordisk laptop for Windows 10 and Windows 11 operating systems when necessary
• Other IT-related ad-hoc tasks as assigned
• VIDEOCONFERENCING MAINTENANCE
• Onsite diagnostic support for meeting room video conferencing equipment
• To provide service reports on the findings of issues reported

Requirement / Qualification

• 3 to 5 years’ experience as I.T support engineer
• Minimum – Diploma in I.T or relevant

"• Install, upgrade, support and troubleshoot Windows & Microsoft Office 365
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned with
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Need to work on 9 hours shift (Subjected to customer schedule)
• Need to support NP VIPs
• Need to be on time."

Must have Talent / Skills
"Competent softskills and written & spoken communication skills

Responsibilities:

• To follow strict instituted workplace security policy at the customer premises.
• Provide Level 1 and Level 2 technical support, perform networking routing and switching problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem, escalate to next level of support, track and get the issue resolved within the specified time as agreed with the customer.
• Perform configuration change activities as per instructions & guidelines.
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual.
• Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Perform periodic OS upgrade and Patching as and when required.
• To perform 24X5 rotational 12 hours shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
• Provide proactive incident reports for all Network related problems, faults, events.
• Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Perform security activities like hardening/periodic health check/ ID validation and other compliance activities as per customer’s security policies and standards.
• Maintain/Update IT hardware and software inventory list and compliance related databases or similar Databases.
• Maintain the device inventory list for the customer when needed, Maintain the software/firmware for all the devices up to date. Maintain the inventory of certificates/license file and install/update/renew certificates/licenses as and when required.
• Subscribe to vendor notifications for the managed devices for vulnerabilities and review/validate/apply security patches pro-actively.
• Perform device activation / deactivation as per customer’s service activation and deactivation process.
• Maintain the IP address inventory and allocate new IP address when required by business.
• Engage third part vendors to resolve hardware issues and follow up till closure
• Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

Requirements:

• Diploma or Bachelor’s degree in in Information Technology, Computer Science, Engineering or equivalent.
• At least 5 years work experience providing Level 1 and Level 2 networking technical support in a 24x5 Network Operation Center environment.
• Must be able to work on 12 hours rotational shift on a 24X5 onsite and 24X7 standby / remote support team setup.
• CCNP certification preferred.
• Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
• Good knowledge in Cisco IOS
• Good knowledge in implementation and operations support of NAC (network access control)
• Good knowledge in Aruba Clear Pass / Cisco ISE
• Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
• Expert level understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
• Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
• Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers
• Knowledge on F5 load balancers.

Responsibilities:

• Perform troubleshooting for Windows client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to Windows client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in Windows client platform implementation/upgrade project.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset password & delete)
• Perform local server administration to facilitate software distribution & patch management service.
• Manage Windows client platform implementation / upgrade project.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project / facility management teams

Requirements

• Candidate must be comfortable with Roaming (Main office at Ubi)
• Diploma in IT related field
• MIn 1 year of experience in IT Support / End User Support environment
• Good communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile>

https://sg.go.persolkelly.com/job/details/10737

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 3 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Purposes

The Executive / Senior Engineer is responsible for overall administrator and management of

Maintenance Management System (MMS) and improving the effectiveness and efficiency of

maintenance activities of Maintenance and Engineering (M&E) Group. The core focus of the job will be

ensuring proper configuration and maintenance for MMS and analyzing maintenance performance data,

implementing process improvements, and supporting asset reliability efforts.

Duties and Responsibilities

1. Maintain user roles, data quality and system’s performance.

2. Provide user support and ensure system performance monitoring and troubleshoot Maximo-related

issues.

3. Perform routine maintenance on MMS.

4. Develop custom reports and dashboards to track and report on the effectiveness of maintenance

interventions and the resulting improvements in asset performance.

5. Facilitate audits conducted by internal auditors, the authority, and other external agencies.

6. Facilitate and coordinate external projects with LTA and/or external parties.

7. May be required to perform work during night hours and over weekends/public holidays.

Qualifications and Work Experience

1. Degree in Engineering discipline.

2. In-depth knowledge of IBM Maximo Asset Management Platform.

3. Understanding of IT infrastructure, databases and integration methods,

4. Experience with database management (SQL Server) and analytical tools (Power BI, Qlik).

5. Prior work experience in railway industry will be advantageous.

Skills and Competencies

1. Proficiency in Microsoft Office Suite and IBM Maximo Asset Management

2. Proficiency in written communication and developing procedures.

3. Experience with automation software such as Power Automate is desired.

4. Basic coding skills (VBA, R, or Python) will be advantageous.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Senior Application Developer is principally responsible for the development and delivery of Reinsurance Analytics applications to the user base. Responsible for crafting architecturally sound solutions, delivering detailed technical design, development planning and implementation of new features for globally used applications specifically focused on the client facing activities of Aon's Reinsurance Analytics Solutions business. These activities involved include, but not limited to, spatial development, UI/UX implementation, and other analytical solutions. The person in this role will support the modernization and Cloud migration initiative for applications in the Analytics Solution service area.

• Be an active participant during the "ground-floor" phase of projects to provide appropriate application architecture and assist in making technology choices that ensure project success.
• Play a hands-on role with development teams when applying coding practices to the architectural design ensuring success in delivering a quality product to users.
• Work alongside the Development Team Leads during the development process to ensure project design is being followed, assist in solving issues facing the team.
• Work alongside the Development Team to Manage and own the architectural design of new applications as well as new features within existing applications.
• Conduct discovery and lead software solution development using Azure Cloud.
• Take mentorship from the Reinsurance Architecture Community of Practice regarding the principles set forth around coding principles and other architectural practices to be applied to the Reinsurance business' suite of applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Coordinate with project managers to ensure timely delivery of projects and adherence to project timelines.
• Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs.
• Maintain code quality, automation and implement best practices.

How this opportunity is different

As part of an industry-leading team you will help empower results for our clients by delivering innovative and effective solutions as part of Analytics Product Innovation and Development Team within Aon's Reinsurance Solutions business, in Bloomington, MN. As a member of the team, you will work with the Analytics Development Team and Operations Application Delivery Lead.

Skills and experience that will lead to success

• 10+ years of IT application development and implementation experience
• 7+ years of C# development experience
• Other languages a plus (C#, Python, .Net)
• 5+ years of application design and software architecture
• 2+ years of Azure Cloud experience. Efficient knowledge on Azure and its services.
• 5+ years of Object-Oriented Programming (OOP) experience
• 5+ years' experience with Microsoft SQL Server databases
• Experience architecting Azure Cloud solutions and/or application migration to Azure.
• Experience with DevOps practices and tools such as Azure DevOps, CI/CD pipelines, and automated testing
• Proficiency in database design and management, including experience with SQL and NoSQL databases.
• Experience with performance tuning and optimization of applications.
• Knowledge of security best practices and experience implementing security measures in software development
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Responsibilities

As a team member of engineering team attached to APS Technical Office, your primary role will be to:

• Work closely with development teams to optimize the resource usage of solutions on our internal cloud
• Provide consultation to application teams & production teams on building & deploying containers & orchestrating them with Kubernetes.
• Provide subject matter expertise & assist in operations of the Kafka platform
• Conduct Studies & POCs to prepare production principles for new cloud services.
• Design, deliver and keep up to date architecture roadmaps, blueprints, standards with strong focus on adherence to group standards & production performance and stability.
• Communicate architectural directions and technical concepts to both technical and non-technical stakeholders.
• Proactively identify opportunities for process improvement, optimization, and innovation.

Technical

5+

Mandatory Skills

• Strong critical thinking attitude. Analytical and Problem-solving skills
• Excellent communication skills along with a customer/user-centric mindset
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness

Essential Technical Knowledge/Skills:

• Technical leadership and hands on experience in architecting and deploying solutions on Azure/AWS or GCP
• Experience building & deploying highly available and low latency systems as service-oriented architecture, event driven architecture using Spring Boot, Kafka
• Experience with Docker and container orchestration solutions (eg. Kubernetes) and Helm
• Understanding and using Continuous Integration (CI) systems (eg. Jenkins, Gitlab CI)
• Experience in managing high availability (eg. Keepalived, ALB, Elastic IP, DNS Load Balancer)
• Technical documentation writing skills to prepare architecture documents, proposals & guidelines
• Ability to learn and deep dive into new technology and business domains, and to troubleshoot problems in unfamiliar environments.

Nice to have Qualifications:

• Knowledge/experience with Terraform/Ansible
• Strong knowledge on API Management and Integration using APIGEE API Management platform
• Private Banking or Asset Management knowledge/experience
• Cloud architect certifications
• Kubernetes Certification
• Working knowledge of Scrum framework

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Role: FX and Cross Currency Support Engineer

Position Type: Contract

Location: Singapore

Key Responsibilities:

• FX and Cross Currency Domain Knowledge:
  • Apply deep understanding of FX and cross currency markets to support our payment systems.
  • Collaborate with trading and risk teams to address and resolve issues.
• L2 Production Support:
  • Provide Level 2 production support for FX and cross currency payment platforms.
  • Troubleshoot and resolve complex technical issues in a timely manner.
  • Ensure high availability and reliability of production systems.
• Site Reliability Engineering (SRE):
  • Implement SRE best practices to improve system reliability and performance.
  • Automate operational processes and develop tools to enhance system monitoring and alerting.
  • Conduct root cause analysis and implement preventive measures.
• Monitoring Tool Development:
  • Design and build robust monitoring tools to proactively identify and address system issues.
  • Integrate monitoring solutions with existing infrastructure and applications.
• Cloud / AWS Exposure:
  • Exposure to AWS services to deploy, manage, and scale applications.
  • Implement cloud-based solutions to enhance system performance and reliability.
  • Ensure compliance with security and governance standards in cloud environments.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

About the Company

A dynamic and growing subsidiary of a Sweden-based MNC, is a leader in the field of ultra-pure fluid transfer systems. A strong global presence spanning 28 countries and the regional headquarters in Singapore, they are committed to innovation and expansion within the ASEAN region. The company specializes in providing best-in-class transfer systems, including tubes, hoses, fittings, and more, to meet the stringent demands of industries like biomedical, pharmaceutical, and chemicals and continue with their growth and success.

Job Description

The company is seeking a highly motivated and results-oriented Technical Sales Specialist; who will play a crucial role in driving revenue growth and expanding the company's market share in Singapore. This candidate will be responsible for selling and marketing a diverse range of fluid transfer products and single-use assemblies, delivering customized solutions that meet the highest standards in ultra-pure fluid transfers.

Key Responsibilities:

● Develop and execute strategic sales and marketing plans to achieve revenue targets and expand the customer base.

● Identify and pursue new business opportunities while nurturing relationships with existing clients to maximize account penetration.

● Provide exceptional customer service, including prompt and effective handling of inquiries and technical support.

● Conduct product presentations and demonstrations, showcasing value propositions and technical specifications to potential customers.

● Collaborate with internal stakeholders, including the sales and marketing team, engineering, production, and customer support, to ensure seamless order processing, project intake, and customer satisfaction.

● Maintain accurate records of customer interactions, sales activities, and project updates in the company's CRM and ERP systems.

● Stay abreast of market trends, competitor activities, and emerging technologies within the Life Sciences industry.

● Contribute to a positive and supportive team environment where knowledge sharing and collaboration are highly valued.

Qualifications:

● Minimum a Diploma or Bachelor's degree in Biotechnology, Life Sciences, or a related field.

● Proven track record of sales success, preferably within the Life Sciences industry, with 1-2 years of experience or more, particularly in sectors like biomedical, pharmaceutical, chemicals, water treatment, food and beverage, and biofuel.

● Strong technical aptitude with the ability to understand and effectively communicate complex product information.

● Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

● Self-motivated and results-oriented, with a strong work ethic and a passion for sales excellence.

● Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Benefits:

● Comprehensive product training to enhance your technical expertise.

● Opportunities to learn and grow with a company expanding its market presence in the ASEAN region.

● Opportunities for professional growth and development within a dynamic and expanding organization, including potential paths in assembly services, commissioning, installation, and support services.

● Competitive compensation and benefits package.

To Apply:

Please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to [email protected]

NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Instructional Designer /Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and entitlement manager products. Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, and High-Tech Manufacturing and Engineering industries. NextLabs’ flagship data protection and entitlement management products, Enterprise Data Protection and Compliant Enterprise®, combine with the CloudAz XACML-based policy management platform with integrated content aware and identity-driven enforcement technology to offer the most comprehensive information risk management (IRM) solution. Our products preserve confidentiality, prevent data loss, and ensure compliance across more channels and more points, within a single unified solution with the unmatched user acceptance and Total Cost of Ownership (TCO).

We are looking for a talented Instructional Designer/Technical Writer to develop and implement effective product and implementation training courses for our award-winning Information Risk Management products. You will be responsible for creating engaging and educational content that will support our customers, from administrators and end-users to developers and IT architects. Join a rapidly growing company that delivers solutions for an increasingly critical component of information technology.

Acting as owner for all product documentation in your area, your core responsibility will be to document product and implementation training courses and keep pace with our rapid software development lifecycle. You will also participate in design, review, and testing cycles, playing the role of anticipating the impact of new products and technologies for our users. The team here is genuinely excited about our cutting-edge products. We are seeking a candidate who shares our enthusiasm and commitment to excellence.

Responsibilities

• Design and develop interactive and engaging training content, including e-learning modules, instructor-led training materials, and user manuals.
• Collaborate with subject matter experts SMEs to gather information and ensure the accuracy of training content.
• Develop comprehensive training programs that cover product features, best practices, and implementation strategies.
• Write clear, instructional content tailored to diverse audiences, including administrators, developers, and end-users.
• Create supporting material/media (audio, video, simulations, games and so on).
• Learn and deepen your knowledge of NextLabs products and integrated third-party products.
• Manage the lifecycle of training projects, ensuring timely delivery and alignment with product updates and releases.
• Utilize various learning management systems (LMS) and technical writing tools to deliver training content.
• Evaluate the effectiveness of training materials and make improvements based on feedback and performance metrics.

Required Skills

• Bachelor's degree/Diploma in Computer Science, Information Technology, or a related field.
• At least 3 years’ experience in developing instructional materials for enterprise software applications.
• Ability to write clear, succinct and accurate documentation, including conceptual information and procedural instructions for administrators, developers and end-users.
• Ability to work independently with minimal supervision.
• Ability to ramp up quickly on new technologies.
• Excellent interpersonal communication skills and ability to work with globally dispersed teams.

Desired Skills

• Knowledge of instructional design theories and best practices.
• Familiar with tools for generating LMS content and training courses.
• Experience developing training courses for applications in the Cloud.
• Knowledge of risk management or identity management software products is a plus.

Interested candidates may send resume to [email protected] or use our online form.

Responsibilities:

· Consults with customers to produce the dashboards and reports they need

· Coordinates with the Assure Claims Base Development team on base Sisense elasticubes and customer requirements

· Coordinates with Sisense vendor on defects and enhancements

· Stays current on Sisense system, its functions, and how to work with Assure Claims

· Design, develop, and optimize Sisense data models and dashboards to provide actionable insights

· Write custom JavaScript and CSS for enhanced dashboard functionality

· Manage Sisense system upgrades and troubleshoot related issues

· Develop and maintain Jaspersoft reports and administer Jaspersoft Server

Requirements:

· Bachelor's degree in business administration, computer science, IT or related field preferred

· Minimum 5+ years of experience in Sisense and Jaspersoft, including data modelling and report creation

· Hands-on experience with Sisense upgrades and Kubernetes-based environments

· Database design knowledge required; SQL is must.

· Sisense reporting tool working experience is preferred

· SAP Business Objects reports consulting experience preferred

· Power BI data analytics tool consulting experience preferred

· Experience working with communications practices, principles, and procedures for both on-site and on-line presentations

· Willingness to travel, although it will be infrequent

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.

• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.

• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.

• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.

• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.

• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or

• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Officer, or

• 5 years of shore experience as a technical superintendent with a ship management/owning company, or

• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations

• Excellent project management skills

• Very good negotiation skills

• Very good people management skills

• Team work and cooperation

• Very good organisational skills

• Worldwide operations require fluency of the English and Chinese language

• Willing to travel or relocate

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Descriptions

• Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services and manage contractors doing maintennace of Soft Services ( Cleaning , Pest control, landscape, security etc)
• Develop and implement preventive/ corrective M&E maintenance to ensure smooth and efficient operations of services.
• To provide technical knowledge and advice to the Team to resolve any site issue. To respond and compile fault cases and highlight any major issue to managers.
• Oversee sub - contractors in fitting out/ reinstatement of A&A works in accordance with authorities/ building’s regulations if needed. Manage minor A&A works M&E /facility-related repair and replacement works.
• Managing and fostering relationships with team/vendors and other key stakeholders through effective communications, collaboration, and engagement.
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled.
• Administration of service or term contracts including cost comparisons and negotiation for contract renewal/ replacement of building M&E services.

Requirements

• Facilities management background with at least 3 years of similar experience.
• Minimum Diploma / Degree in Facilities Management , Building , Engineering or any equivalent.
• Good technical knowledge in Mechanical systems / engineering and ACMV.
• Good communication skills and Proficient in Microsoft application.

5.5 Work Day week

You'll join a Global MNC and have the opportunity to work on regional positions and learn talent mapping.

Responsibilities

• Manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• At least 3 years experience in performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Ability to contribute in a fast-paced environment and prioritize multiple tasks.

JOB SUMMARY

• The Technical Delivery Lead will be responsible for managing the end-to-end delivery of our AI platform, working closely with cross-functional teams to ensure timely and successful project completion. This role requires a deep understanding of project management, AI and machine learning infrastructure, and technical leadership. The ideal candidate will have extensive experience in delivering complex technical projects, with a strong focus on infrastructure as code, DevOps, and platform automation.

Key Responsibilities

• Project Management: Lead the planning, execution, and delivery of the AI platform, ensuring projects are completed on time, within scope, and within budget.
• Technical Leadership: Provide technical leadership and guidance to engineering teams, ensuring best practices in software development, code quality, testing, and documentation.
• Stakeholder Management: Collaborate with stakeholders, including data scientists, AI engineers, and business leaders, to define project requirements and deliverables.
• Resource Management: Allocate and manage resources effectively to ensure project success, including managing external vendors and contractors as needed.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the smooth delivery of the platform.
• Infrastructure as Code: Oversee the implementation of infrastructure as code (IaC) using tools like Terraform to automate the provisioning and management of AI infrastructure.
• DevOps & CI/CD: Implement and manage DevOps practices, including continuous integration and continuous deployment (CI/CD) pipelines, to streamline development and deployment processes.
• Platform Automation: Ensure the development and maintenance of automation frameworks to enhance platform efficiency and reliability.
• Quality Assurance: Ensure rigorous testing and quality assurance processes are in place to deliver a robust and reliable AI platform.
• Communication: Maintain clear and effective communication with all project stakeholders, providing regular updates on project status, risks, and issues.
• Continuous Improvement: Foster a culture of continuous improvement, encouraging teams to innovate and adopt new technologies and methodologies.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 10 years of experience in technical project management and delivery, with a focus on AI and machine learning infrastructure.
• Strong proficiency in infrastructure as code (IaC) tools like Terraform, DevOps practices, and platform automation frameworks.
• Proven track record of successfully delivering complex technical projects, with strong project management skills and methodologies (e.g., Agile, Scrum).
• Demonstrated leadership and team management experience, with the ability to inspire and guide engineering teams.
• Excellent interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and address technical and project-related challenges.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field is preferred.

Role Specific Technical Competencies

• Technical Project Management
• Stakeholder Management, Risk Management
• Oversee Platform Automation, Provide Quality Assurance for AI
• Oversee IaC implementation, Devops CI/CD pipelines for development and deployment

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Technical review on new project orders and order assignments
• Submission of documents; Control Schematic Drawing, Assembly Drawing, Wiring Diagram etc.
• Review all project engineering documents before submitting them to client.
• Manage engineering change function and ensure engineering documents are updated accordingly.
• Provide advice and guidance to technical engineer & drafter team and to support other ops team on technical/engineering matters.
• Recommendations based on common industrial engineering practice, where necessary.
• Implement cost effective and engineering solutions for project to stay competitive.
• Provide engineering practice and engineering calculation where applicable
• Review project specifications i.e. ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards related to Valve Automation and/or instrumentation.
• Provide field support to resolve after-sales technical issues or technical clarifications.
• To attend internal/external kick off Meeting (KOM) when required.
• Travel with technicians to installation base & sites if needed.
• Lead the department’s improvement programs and updating SOP
• Annual performance review for staffs to ensure competency
• Support new employee orientation by providing brief training on process flow.
• Support and guide the Operations department in resolving aftermarket technical issues
• Develop and upkeep of staff technical competencies include the design, development of instructor guides, plan training, schedule and conduct training with the staff.

Requirements:

• Bachelor’s Degree / Diploma in Mechanical/Instrumentation or equivalent
• Min 6 years supervisory experience in Valve Automation and/or instrumentation background
• Knowledge in ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation.
• Possess a strong knowledge of pneumatic and hydraulic circuits.
• Ability to read and interpret drawings, specifications, and technical documents.
• Knowledge of AutoCAD 2D/3D or drafting software & SAP is an added advantage.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Job Responsibilities:

• Operate, maintain, and repair central chiller plant equipment, including chillers, cooling towers, pumps, and related components.
• Carry out preventive maintenance of properties and attend to all work orders issued by tenants and management
• Monitor system performance, conduct regular inspections, and perform preventive maintenance to ensure optimal efficiency and reliability.
• Ensure compliance with safety rules and regulations
• Maintain and monitor building systems
• To assist the departments in all aspects pertaining to electrical, ACMV engineering work to plumbing, sanitary installations, fire sprinkler, alarm systems, lifts and escalators etc

Key Requirements:

• Minimum 5-7 years of related building maintenance experience
• Skilled in Building Works, M&E, Air-Con and/or Electrical
• Independent, proactive and responsible team player
• Flexibility to work shift hours
• Effective communication skills to work collaboratively within a team and communicate with tenants and management.

Job Scope:

• To carry out full-time site supervision as RTO as required under the Building Control Act & Regulations
• Contract period is 12 month to cover the construction of an mega warehouse development at Tuas Terminal
• Design & Build contract. Contract start date: Tentatively Feb 2025
• Only 1 RTO position to be filled, to assist the current supervision teams consisting of 2 RE & 3 RTO

Remunerations:

• In addition to monthly salary, AWS will be provided upon 12th month of service
• 2 months of gratuity will be provided upon completion of project.
• Overtime allowance povided but capped at a reasonable limit. Details to be discussed

Job Requirements:

• With valid RTO certificate issued by IES
• Minimum 5 years working experience in building works supervision

Technical Safety Specialist (Ref.No. R1007102)

at our location in Singapore

This Technical Safety Specialist is reporting directly to the System Assurance Manager.

This Technical Safety Specialist is responsible for the execution of RAMS Engineering activities in accordance with the company’s processes, applicable industry standards and best practices.

You will enjoy having these responsibilities:

• Execution of RAMS Engineering activities in accordance with the company’s processes, applicable industry standards and best practices;

• Ensure RAMS strategies are flowed down throughout the project organisations;

• Perform hazard identification studies, hazard analyses, safety analyses and hazard management;

• Define safety requirements; analyse and evaluate design compliance with safety requirements and safety principles;

• Review safety test strategies, plans, procedures, scenarios and test results;

• Review Installation, Cut-in / Cut-out, T&C, and Deployment method statements;

• Review the adequacy and completeness of safety evidence and produce safety artefacts;

• Ensure effective communication of Safe Operating Requirements (SORs) to Customer;

• Perform RAM analyses and manage RAM demonstration;

• Interface the Customer and other parties for project RAMS coordination;

• Interface the organisation management for RAMS activities internal reporting;

• Maintain KPI on RAMS activities including: Quality, Cost and Deadlines;

• Other tasks as assigned by the direct manager.

You have:

• Bachelor’s degree or higher in Engineering Fields of Electrical, Electronic, Computer Science & Engineering, or related discipline

• Good knowledge of CENELEC (EN) Railway RAMS Standards

• Good knowledge of railway signalling principles and CBTC system

• Minimum 5 years’ experience in RAMS Engineering on railway safety-related systems including minimum 2 years’ RAMS experience on CBTC system; OR

• Minimum 5 years’ experience in Design & Engineering (System, HW and/or SW), Integration, Testing, Verification and/or Validation of CBTC system

Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.