JOB DESCRIPTION:

- To support the Senior Technical Manager to manage the technical operations of a fleet of tankers.

- Overseeing the daily operations of maintenance and repair, survey schedules and docking.

- Manage financial budgets and cost control for maintenance, repairs, stores, modifications, and dry docking while ensuring compliance with industry, Class, International and statutory regulations of ISM/ISPS/MLC.

- Update record of class status and liaise closely with Classification Societies / Suppliers / Contractors on day to day operations.

- Manage all technical matters and ensure that safety is being given the highest priority.

- Monitor, coordinate and attend to vessel for oil major inspections, TMSA, statutory surveys, related matters and follow-up.

- Incident / Accident Investigation and Reporting.

- Maintain close communication with the vessel management team, and lead, develop and coach assigned senior officers on all matters (safety, technical, cost, leadership).

- Conduct appraisal of crew member, brief crew on organisational policies, documentation, and procedures.

REQUIREMENTS

- Possess sea-going work experience as Marine Engineer on tankers

- Possess MOT Engineer Certification either class 1 or class 2 will be an added advantage.

- Has at least 3 years of experience and proven technical ability as technical superintendent or similar position.

- Planned maintenance system experience

- Has good organizational skills with hands-on approach in technical trouble shooting and problem solving.

- Has good interpersonal and communication skills, both verbal and written

- Independent and resourceful. Able to work under pressure to meet deadline.

- Ability to travel within short notice as required.

· Minimum 5 - 10 years in Application Management

· Must have Payment system knowledge system knowledge

· Cloud Experience namely AWS is a plus

· Understanding in any of the following areas will have added advantage

o SOA, Micro services, OpenAPI, API Gateway

o IBM WebSphere Application Server, IBM HTTP Server, JBOSS, Apache Web Server, Apache Tomcat, WebLogic Application Server

o AIX, Linux and Windows

o Web development technology knowledge in areas like HTML, JavaScript, CSS, jQuery, Backbone.js

o Mobile App developments knowledge in iOS and Android

o AWS Cloud workload

· Strong analytical and problem solving experience

· Detail orientated with strong stakeholder and customer focus

· Strong verbal and written communication skills

· Good communication skill and ability to present technical proposals to stakeholders

Our esteemed client is searching for a Technical Officer:

Responsibilities:

• Execute service and maintenance workflows efficiently and effectively.
• Act as the primary point of contact with client representatives, addressing all service and maintenance-related issues.
• Mentor and guide a team of service technicians, ensuring high performance and professional development.
• Assist the supervisor in coordinating service teams, delegating responsibilities, and overseeing service deliveries.
• Manage day-to-day client interactions, ensuring expectations are met and optimal results are achieved.
• Support the supervisor in ensuring the timely troubleshooting, service, and maintenance of security systems at clients' premises.
• Understand each client's business, organization, and objectives to deliver tailored customer satisfaction.
• Ensure all work is conducted in compliance with the Workplace Safety and Health Act.
• Perform other technical tasks as required.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering with at least 2 years of relevant working experience.
• Hands-on experience with security systems, including Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems is highly preferred.
• Knowledge of IT, networking, and server management is an added advantage.

Additional Information:

• Salary: Basic Up to $3,500 + Standby Allowance + AWS + VB ( 1 Month )
• Working Location: Tiong Bharu
• Working Hours: Monday to Friday 8:30am - 6:00pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Responsible for the Project leading for Pharma or Biopharma clients for Emerson
DeltaV DCS system.
• Expert in S88 standard based design, development and commissioning of
Pharmaceuticals DCS systems.
• Will drive the client requirements to Functional Specifications and Design for
automation.
• Work with various teams to design system architecture, Philosophy and standards
for Design Specifications, Control Strategies, and library elements.
• Based on client requirements supporting manufacturing operations for day today
support for DCS system.
• Support on NC and CAPA and identification of root causes
• Continuous improvement of the system and support for Operations.
• Design and Deployment of OT networks and qualification.
• Set System administration and maintenance support process and work with team
to deliver.
• Able to work with Process, Operations, Technology Development and Quality team
for driving and delivering automation project
• Mentoring team and providing guidance for Technical and project support

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional Engineering Board
• At least 12 years of design experience or design management experiece.

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 12 years of design experience or design management experiece.

Responsibilities:

• Supporting the vessel manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs, Verification of Invoices and DAs
• Arranging and coordinating logistics for supplies and service arrangements for ship
• Maintain up to date records of all the vessels Certificates, manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting vessel manager with daily operations of the vessels

Requirements:

• Minimum 2 - 3 years of working experience in a ship management, ship owning company or purchase department with vessel international voyages.
• Proficient in Microsoft Office applications.
• Responsible, Meticulous and able to work under pressure
• Knowledge of ShipNet / Eyeshare software system will be an advantage

Chan Chee Meng

EA 07C3069

R1110620

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

The Technical Superintendent/Senior Technical Superintendent has the overall responsibility for the safe, economic and efficient operation of vessels assigned. He/She ensures ships are managed and operated in accordance with organisational policies, operating procedures and management systems. He/She is also alert to analyse risks and ensures compliance to the organisation's risk management framework.

The Technical Superintendent/Senior Technical Superintendent ensures that all procedures are adhered to and comply with International Safety Management (ISM) and classification rules. He/She may also be required to liaise directly with the ship-owner and respond to any charter or technical and operational queries.

The Technical Superintendent/Senior Technical Superintendent possesses a strong understanding of the technical knowledge of ships and keeps abreast of industry standards and regulations. He/She is well organised, is able to work in a team and may occasionally be required to sail onboard ships.
~ Acquire and allocate resources to support operations.
~ Analyse market data to identify business opportunities.
~ Analyse nature and causes of serious breakdowns and damages.
~ Analyse risk management data.
~ Brief crew on organisational policies, documentation and procedures.
~ Conduct appraisals of crew members.
~ Consult with manufacturers for specialist advice and guidance.
~ Coordinate with service engineers and contractors.
~ Maintain relationships with ship owners.
~ Manage compliance to risk management frameworks, policies and processes.
~ Monitor operating costs and submit quarterly budget follow-up reports.
~ Monitor ship defects list.
~ Oversee allocation of resources to ships.
~ Oversee ship compliance to regulatory requirements and legislation.
~ Prepare specifications and evaluate tenders.
~ Propose improvements to workflows to improve efficiency.
~ Update clients on ship status.

Engineering Manager/ Technical Manager/ Process Manager/ Automation Manager

*Permanent Position

*Working Hrs: Mon- Fri /8.15am - 5.45pm

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• Oversee the design, development, and optimization of injection molding processes for medical, automotive and high precision industrial applications.
• Manage and oversee design, implementation, and optimization of automation solutions for high-precision assembly processes.
• Ensure compliance with industry standards (e.g., ISO 13485 for medical devices, IATF 16949 for automotive).
• Collaborate with cross-functional teams to implement new molds and maintain existing tooling.
• Partner with suppliers to integrate and implement advanced automation solutions for manufacturing.
• Implement Lean Manufacturing and Six Sigma methodologies
• Analyze production data to identify bottlenecks and develop corrective actions.
• Troubleshoot complex manufacturing issues and implement sustainable solutions.
• Lead engineering projects from concept to completion, ensuring they are delivered on time and within budget.
• Collaborate with R&D, Quality, and Manufacturing teams to align engineering initiatives with company goals.
• Manage resources effectively to support multiple projects simultaneously.

Requirements:

• Master/ Degree in Mechanical, Industrial, or Manufacturing Engineering
• Min 8 years of experience in injection molding and automation assembly, with at least 3 years in a managerial role.
• Proficient in CAD software (e.g., SolidWorks) and mold flow analysis tools.
• Strong understanding of automation technologies, including robotics, PLCs, and vision systems.
• Experience with quality management systems (ISO 13485, IATF 16949).
• Knowledge of Lean, Six Sigma, and other continuous improvement methodologies.
• Experience in medical device or automotive manufacturing.
• Familiarity with Industry 4.0 and digital manufacturing technologies.
• Certification in Lean Six Sigma and must be familiar with Minitab software.
• Familiar with FMEA, PPAP, APQP and IOPQ.
• Sound knowledge in SPC, FMEA, DFM, DOE.
• Possess strong leadership, positive attitude, analytical and good interpersonal skills

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Joey

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

• To work closely with the Production Team during the installation phase to understand the detail setup of of AVL System for subsequent operations and maintenance management.
• To lead and train a competent technical team to ensure daily Start Up, Shut Down and conducting required maintenance and trouble-shooting of all AVL equipment.
• To track,document and compile weekly summary technical report on all errors and faults on AVL equipment.
• To manage and account for appropriate spare AVL equipment stocks remain available and serviceable on site to support operations.
• To work closely and integrate with Operations Manager and Operations Team to ensure a daily positive experience for guests.
• To be part of Production Team during the de-installation phase to ensure all AVL equipment are dismantled, accounted and packed for shipment.

Roles & Responsibilities

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.
• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.
• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.
• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.
• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.
• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning to implementation and follow up with the aim of supporting and enhancing the operational efficiency of the fleet. Ensures that vessel visit reports are made timely, are accurate and submitted to the owner, Fleet Director and/or MD to allow a detailed analysis of the broad and specific issues affecting vessel operations and the plan for proposed corrective actions.
• Liaises with Quality department in order to obtain the necessary information that will secure the alignment of all technical requirements and standards of the fleet assigned with Company’s QC policy as well as with relevant legislation, contributing towards environmental protection and enhancement of company’s image.

Execution of maintenance activities

• Monitors the accurate, timely and qualitative execution of all maintenance and repairs activities, in cooperation with the Onboard Management Team, reviewing the compliance of deliverables from subcontractors with agreements and requirements, in order to ensure optimum, efficient and safe operation of each assigned vessel.

Purchasing activities

• Monitors and assesses the requisition requests received from the vessels. The approved requisition requests are processed by the Central Purchasing Team or the Technical Officers, as appropriate, for obtaining quotations. Evaluates the quotations received and gives the approval to proceed with the placing of the order and ensures the timely supply of all required spare parts & stores to vessels.

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or
• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Engineer Officer , or
• 5 years of shore experience as a technical superintendent with a ship management/owning company, or
• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations
• Excellent project management skills
• Very good negotiation skills
• Very good people management skills
• Team work and cooperation
• Very good organisational skills
• Worldwide operations require fluency of the English language.
• Ability to converse with East European & Asian crew in own language in order to ensure efficient communication with on-board crew.
• PC literacy

· Minimum 5 - 10 years in Application Management

· Must have Digital Banking & SME Loan knowledge

· Cloud Experience namely AWS is a plus

· Understanding in any of the following areas will have added advantage

o SOA, Micro services, OpenAPI, API Gateway

o IBM WebSphere Application Server, IBM HTTP Server, JBOSS, Apache Web Server, Apache Tomcat, WebLogic Application Server

o AIX, Linux and Windows

o Web development technology knowledge in areas like HTML, JavaScript, CSS, jQuery, Backbone.js

o Mobile App developments knowledge in iOS and Android

o AWS Cloud workload

· Strong analytical and problem solving experience

· Detail orientated with strong stakeholder and customer focus

· Strong verbal and written communication skills

· Good communication skill and ability to present technical proposals to stakeholders

Build the future of data. Join the Snowflake team.

The Technical Instructor for the Snowflake Customer Education and Training Team will be responsible for creating and delivering compelling education contents and training sets that make complex concepts come alive in instructor-led classroom venues. The senior instructor will be seen as a subject matter expert and leader in transferring knowledge of Snowflake to customers, partners and internals and in accelerating their technical on-boarding journey. This role will also be responsible for the cross-training efforts, program management and help strategically ramp multiple resources within our external stakeholders.

This role is a unique opportunity to contribute in a meaningful way to high value and high impact delivery at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are a talented, self-managed professional with experience teaching data courses to customers and possess excellent presentation and communication skills, we’d love to hear from you.

AS A TECHNICAL INSTRUCTOR AT SNOWFLAKE, YOU WILL:

• Teach a breadth of technical courses to onboard customers and partners to Snowflake, the data warehouse built for the Cloud
• Cross-train a breadth of technical courses to qualified individuals and resources
• The scope of course concepts may include foundational and advanced courses in the discipline which includes Snowflake data warehousing concepts, novel SQL capabilities, data consumption and connectivity interfaces, data integration and ingestion capabilities, database security features, database performance topics, Cloud ecosystem topics and more
• Apply database and data warehousing industry/domain/technology expertise and experience during training sessions to help customers and partners ease their organizations into the Snowflake data warehouse from prior database environments
• Deliver contents and cross train on delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labs
• Work with customers and partners that are investing in the train the trainer program to certify their selected trainers ensuring they are well prepared and qualified to deliver the course at their organization
• Strong eye for design, making complex training concepts come alive in a blended educational delivery model
• Work with the education content developers to help prioritize, create, integrate, and publish training materials and hands-on exercises to Snowflake end users; drive continuous improvement of training performance
• Work with additional Snowflake subject-matter-experts in creating new education materials and updates to keep pace with Snowflake product updates

OUR IDEAL TECHNICAL INSTRUCTOR WILL HAVE:

• Strong data warehouse and data-serving platform background
• Recent experience with using SQL including potentially in complex workloads
• 5-10 years of experience in technical content training development and delivery
• Strong desire and ability to teach and train
• Prior experience with other databases (e.g. Oracle, IBM Netezza, Teradata,…)
• Excellent written and verbal communication skills
• Innovative and assertive, with the ability to pick up new technologies
• Presence: enthusiastic and talented, but also poised, confident and extremely professional
• Track record of delivering results in a dynamic start-up environment
• Experience working cross functionally, ideally with solution architects, technical writers, and support
• Strong sense of ownership and high attention to detail
• Candidates with degrees from fields such as Computer Science or Management Information Systems
• Comfortable with travel up to 75% of the time

BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING:

• Experience with creating and delivering training programs to mass audiences
• Experience with other databases (e.g. Teradata, Netezza, Oracle, Redshift,…)
• Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase,…)
• Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau,…)
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure,…)
• Experience with ETL pipelines tools
• Experience using AWS and Microsoft services
• Participated in Train the Trainer programs
• Proven success at enterprise software startups

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Should communicate organizational needs

oversee employees' performance,

provide guidance and training for new employees,

support, identify the requirements for the site progress

manage the eciprocal relationship between staff and the organization so that each is successful.

Provide employees with the tools they need to do their jobs.

Provide employees with the training they need to do their jobs

Help employees set goals to improve their performance.

Minotor cordinate for site progress and completion as per schedule

Full concentration and monitoring in manhours utilisation

cordinate for material requirements

Give technical advice and design

Good knowledge in reading drawings

Job Summary:
We are seeking an experienced and detail-oriented Technical Writer to collaborate with the Liquid Cooling Working Group (WG) and associated stakeholders to draft, refine, and finalize the Liquid Cooling Standard Specification (SS). The ideal candidate will work closely with the WG members, and other stakeholders to develop comprehensive and accurate documentation.

Key Responsibilities:

1. Draft Development:
   • Prepare and amend the draft of the Liquid Cooling SS based on inputs and feedback from the WG members, and other stakeholders.
   • Ensure technical accuracy and consistency throughout the documentation.
2. Stakeholder Collaboration:
   • Actively participate in scheduled meetings with the Liquid Cooling WG to discuss, review, and align on the development of the standard.
   • Incorporate feedback and resolve queries to refine the draft effectively.
3. Document Management:
   • Maintain version control and ensure timely updates to the draft as per agreed timelines.
   • Ensure compliance with industry standards, guidelines, and best practices for technical documentation.

Qualifications and Skills:

• Proven experience in technical writing, preferably in engineering or technology domains.
• Strong understanding of liquid cooling systems, or the ability to quickly grasp technical concepts.
• Exceptional written and verbal communication skills.
• Proficiency in documentation tools such as Microsoft Word, Google Docs, or equivalent.
• Familiarity with version control systems and collaborative platforms is a plus.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work independently and collaboratively with diverse stakeholders.

Preferred Experience:

• Prior experience developing technical standards or specifications.
• Experience working with industry working groups or committees.

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Punggol Digital District

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Technical & Competencies

Qualification & Experience:

• Total 7+ years of overall IT experience.

Mandatory Skills

• Strong critical thinking attitude. Analytical and Problem-solving skills
• Excellent communication skills along with a customer/user-centric mindset
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness

Essential Technical Knowledge/Skills:

• Technical leadership and hands on experience in architecting and deploying solutions on Azure/AWS or GCP
• Experience building & deploying highly available and low latency systems as service-oriented architecture, event driven architecture using Spring Boot, Kafka
• Experience with Docker and container orchestration solutions (eg. Kubernetes) and Helm
• Understanding and using Continuous Integration (CI) systems (eg. Jenkins, Gitlab CI)
• Experience in managing high availability (eg. Keepalived, ALB, Elastic IP, DNS Load Balancer)
• Technical documentation writing skills to prepare architecture documents, proposals & guidelines
• Ability to learn and deep dive into new technology and business domains, and to troubleshoot problems in unfamiliar environments.

Nice to have Qualifications:

• Knowledge/experience with Terraform/Ansible
• Strong knowledge on API Management and Integration using APIGEE API Management platform
• Private Banking or Asset Management knowledge/experience
• Cloud architect certifications
• Kubernetes Certification
• Working knowledge of Scrum framework

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

Responsibilities

• Round-the-clock monitoring and maintenance of the system (hardware and software) to ensure system uptime in accordance with SLA commitments.
• Responding to all incident/service calls and being the first responder onsite to troubleshoot and resolve incidents, including basic repairs or parts replacements.
• Creating/updating and tracking tickets in the ticketing tool to closure while observing SLA commitments.
• Escalating, when necessary, in accordance with the escalation matrix.
• Performing regular preventive and corrective maintenance, troubleshooting system hardware, and all computer-based systems.
• Coordinating and working with third-party suppliers or other contractors to identify the causes of issues that may affect the proper functioning of the system.
• Liaising and working closely with customers to address service concerns and solve technical problems.
• Working with the technical team to resolve more advanced issues when necessary.
• Performing Install/Move/Add/Change (IMAC) activities as tasked.
• Ensuring all materials are properly documented and handed over during shift changes.
• Building sustainable relationships and engaging customers by going the extra mile.

Profile Requirement:

The ideal candidate should meet the following requirements:

• Higher NITEC in Electrical, Electronics, IT, Duploma, or equivalent.
• Relevant experience in IT system support and hardware maintenance.
• Experience in electrical/mechanical drawing, service/repair manuals, and/or diagrams will be an added advantage.
• Basic knowledge in Networking and Database management will be an added advantage.
• Strong communication and interpersonal skills. Self-starter, self-motivated, and critical thinker who embraces challenges.
• Ability to work responsibly, independently, and in a team.

Scope
Attend to emails and queries from users on bug reports
Install and deployment software applications
Install software updates and patching
Debug applications
Optimization of application performance

Requirements
Diploma/ Degree in IT or equivalent
Proficiency in .Net, JavaScript
Good initiative with interest in application troubleshooting
Fresh graduates may apply, training will be provided

We are looking for a reliable and proactive Application Support Engineer for one of our established clients. Reporting to the Senior Manager (PMO), he/she will be responsible for supporting, troubleshooting, and fixing application errors that arise across the business. The ideal candidate should possess a minimum of 3 years’ relevant experience in system support, problem-solving, troubleshooting, and application development, along with excellent communication skills.

Responsibilities:

· Provide all levels of application support, handling change requests and project coordination.

· Analyze and troubleshoot application errors raised by business users.

· Establish the root causes of application errors and propose solution to Support Lead.

· Perform system bug fixing and testing under the supervision of System Analyst.

· Follow up on unresolved cases with end users/next level and ensure timely resolution.

· Report significant and recurring issues to support lead for future solution.

· Collect feedback to determine patterns and issues that can be resolved by building a knowledgebase.

· Provide FAQs to end user to ease in troubleshooting.

· Able to stay back for critical issue support and during project implementation.

· Reports and documentation.

· Complete all other application support related duties as assigned.

Key performance Indicators:

· Customer satisfaction.

· Good internal working relationships.

· Timely response and Resolution.

Requirements:

· Diploma or higher in Information Management / Technology.

· Minimum 3 years’ relevant experience in application system support, problem solving, troubleshooting and application development.

· Exceptional ability to identify application errors and root cause.

· Ability to develop and fix bugs in .Net, C#, Vue.js programming language.

· Possesses strong communication skills in both verbal and written forms, a positive working attitude, and is a fast learner.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding.