Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Summary

We are seeking a Technical Delivery Manager (TDM) to oversee end-to-end technical delivery for system implementation projects, particularly for Detica KYC, and manage the integration of AML systems.

Mandatory Skill-set

• Degree in Computer Science, Information technology and related discipline;
• Has 10+ years of experience in technical delivery management (not just program-level management);
• Work experience in banking/financial industry with exposure in Detica KYC and AML system;
• Extensive experience in Unix Shell Scripting, SQL, Oracle, and Java;
• Experience in system and software design, including UI/UX design;
• Good exposure in Project Management, Application Management, Change Management, Problem Management;
• Strong ability to multitask, effectively handling large amounts of data and technical tasks;
• Highly driven, proactive, and an excellent team player;
• Great interpersonal skills with strong written and verbal communication skills;
• Strong problem-solving and analytical skills;
• Excellent leadership and organizational skills, with the ability to engage and motivate cross-functional teams.

Desired Skill-set

• Experience working with Hadoop ecosystem and technologies;
• Familiarity with NoSQL databases or Big Data technologies;
• Hands-on experience with tools such as Control-M, Git, Jenkins, and JIRA;
• Familiarity with SharePoint and Confluence for project management and documentation.

Responsibilities

• Lead the technical aspects of end-to-end system implementation projects for Detica KYC and integration with other AML systems, ensuring the alignment of project goals with business requirements;
• Liaise with various units across IT and Business to ensure effective communication and support throughout the project lifecycle;
• Lead pre-project planning activities, contributing to architecture and functional specifications, delivery plans, technical design, cost estimations, and resource planning;
• Communicate complex technical solutions to technology teams and business users in clear, simple terms that are easily understood by non-technical stakeholders;
• Coordinate technical implementation across application teams, ensuring smooth production cutover with minimal disruptions and adequate post-implementation support;
• Work closely with Architects, Security, and Development Leads to ensure solution design adheres to enterprise design principles, security protocols, and compliance standards.
• Plan, design, and develop technical deliverables to meet project requirements, ensuring completion within established timelines;
• Provide regular status updates on technical delivery, identify potential delays, escalate issues promptly, and propose resolutions or workarounds to mitigate project impacts.
• Create and maintain comprehensive technical documentation for solutions, ensuring accurate and timely delivery of all necessary documents;
• Collaborate with the production support team to conduct root cause analysis, review new/existing code, and perform unit testing to ensure the stability of implemented systems;
• Partner with Test Management teams to ensure completion of SIT, UAT, performance/load testing, and application security testing, all with quality results;
• Work with application teams and business users to prepare test cases and test data in preparation for UAT and Mock Run environments;
• Manage project change requests and deployment schedules to ensure alignment with project milestones;
• Facilitate technical and testing support before and after production deployment, ensuring smooth transitions and minimal issues;
• Manage relationships with external vendors to ensure timely delivery of project milestones and adherence to quality standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities:

1. DEX Aggregator Development:
   Design and develop the core architecture of the Swap aggregator, focusing on optimization of aggregation and split-order algorithms.
   Research and implement cross-chain and on-chain DEX trading path optimization algorithms to ensure efficient and low-cost transactions.
2. On-Chain and Cross-Chain Integration:
   Integrate with major blockchain ecosystems (e.g., Ethereum, BSC, Solana, Polygon) to enable on-chain data parsing and interaction.
   Design and implement cross-chain asset transfer logic, optimizing transaction performance and security.
3. High-Performance Backend Architecture:
   Build highly concurrent, scalable, and reliable backend services to handle high transaction volumes.
   Optimize system performance, including latency, throughput, and resource utilization.
4. Team Leadership and Management:
   Lead and mentor the backend development team, setting goals and establishing development standards.
   Manage project timelines, collaborating with frontend and product teams to ensure efficient project delivery.
5. Industry Research and Innovation:
   Stay updated on Web3, Swap aggregator, and blockchain technology trends, delivering innovative solutions.
   Explore emerging on-chain technologies to provide competitive advantages for the company’s products.

Requirements:

1. Technical Expertise:
   Proficiency in Golang with extensive backend development experience.
   Deep understanding of Swap aggregator architecture and split-order algorithms, familiar with technical solutions like those used by 1inch and Uniswap.
   Expertise in on-chain data parsing and DEX algorithms, including AMM (Automated Market Maker) and order book models.
2. Blockchain Experience:
   Familiarity with major blockchain ecosystems (e.g., Ethereum, BSC, Polygon) and their underlying mechanisms.
   Experience in smart contract development or interaction, with the ability to analyze on-chain data and trading logic.
3. Architectural Skills:
   Proven experience designing high-concurrency, high-availability systems with a focus on performance optimization and complex system decomposition.
   Strong understanding of distributed systems, caching strategies, and messaging queues.
4. Industry Background:
   Experience in Web3, blockchain, or fintech industries, with a solid grasp of DEX and Swap aggregator business logic.
   Practical knowledge of cryptocurrency market mechanisms, transaction costs, and gas optimization.
5. Leadership and Collaboration:
   Demonstrated team management experience, capable of leading technical teams to deliver complex projects efficiently.
   Excellent communication skills for collaboration with product, frontend, and other cross-functional teams.

Preferred Qualifications:

• Proficiency in Rust or Solidity for blockchain development.
• Work experience with benchmark companies (e.g., OKX, 1inch, Jupiter, Unizen, Uniswap, 0x).
• Proven achievements in Swap aggregator algorithm optimization or cross-chain technologies.
• Proficient in chinese in order to alias Mandarin speaking colleagues and customers.

Responsibilities

• Lead, mentor, and inspire a team of software engineers, developers, and other technical professionals.

• Oversee the architecture, design, and development of technical solutions, ensuring alignment with industry best practices.

• Provide hands-on coding and debugging when necessary, serving as the technical point of escalation

• Oversee the entire project lifecycle from initiation to deployment, ensuring timely and successful delivery of projects.

• Develop detailed project plans, including timelines, milestones, and resource allocation.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Present technical solutions and project progress to clients and stakeholders in a clear and concise manner.

• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.

• Coordinate customers for migrating from old solution to new solution

• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Skills/Requirement

• Required Skills:

• Experience in various SQL and NoSQL databases (Oracle, MongoDB, Cassandra, PostgreSQL, MySQL)

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices.

• Excellent problem-solving skills and the ability to handle high-pressure situations.

• Ability to manage multiple projects simultaneously while maintaining attention to detail.

• Strong knowledge of software development languages and frameworks (e.g., Java, Python, .NET, etc.).

Preferred Education:

• Bachelor’s degree/Master’s degree in Information Technology, Computer Science or equivalent work experience, or combination

Experience:

• Atleast 6 years

Interested applicants may submit your detailed resume to [email protected] .

We regret to inform that only shortlisted candidates will be contacted.

Resposibilities

• Assist project delivery/development manager for planning, developing, tracking, implementing Oracle Siebel CRM and Microsoft Dynamics CRM application

• Will be involved in assisting in project tracking and controlling of application development phases and activities in compliance to IT Application policies, standards and procedures

• Lead team in functional requirements gathering, application technical design/implementation, interface development, security review and support

• Assist in managing business users, vendor and interface application team to ensure successful delivery of projects

• Collaborate with cross-functional interface teams

• Prepare, review and ensure application features & functionalities adhere to business requirement and quality, including reliability, security and performance

• Prepare and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards

• Work with Test managing to formulate comprehensive system test strategy, test plan & test cases to align with project scope, quality requirements and targets.

• Manage release Change Management. Ensure changes are completed according to the project and/or release schedule.

• Assist to formulate implementation and deployment plan for system cutover.

Qualifications

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in functional requirement management and end to end requirement analysis.

· Solid experience in business process modeling and functional design.

· Solid experience in object oriented design techniques, UML and object modeling

· Experience with Scrum or similar agile development.

· Experience with Oracle Siebel CRM 7.8 and Microsoft Dynamics Customization and Configuration

· Experience in designing and implementing integration with .Net C#, MQ and Batch file

· Experience with a variety of source control and development tools

· Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

· A passion for learning and the willingness to solve problems.

A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies.

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

The appointee is engaged:

• to support Head of Art & Design and primary teachers in aspects of art curriculum aesthetics, helping them to attain educational excellence.
• to demonstrate a positive attitude at all times towards the teaching process.
• to communicate, liaise and develop sound relationships with students, parents and colleagues both Teaching and Non-Teaching.
• to lead the Teaching & Learning Assistants in the year group aesthetics.

The role reports to Head of Art & Design (Junior School).

This is a temporary role for 6 months.

Key Responsibilities

1. Leading Responsibility

• To lead and coordinate the Teaching & Learning Assistants (TLAs)and work with the Heads of Year in the year group aesthetics;
• To provide CPD for TLAs in quality aesthetics;
• To provide and maintain aesthetic and technical support across the Junior school;
• To assist with the installation and aesthetics for Junior musical performances;
• To assist in the aesthetic set-up for Junior school special days, festivals and celebrations;
• To assist in the aesthetic set up of internal areas (e.g. Admin Offices) and high profile external displays in the Junior School;
• To attend meetings in liaison with Head of Art in planning aesthetic elements of Junior school environment;
• Research and purchase of materials for aesthetic elements of school display;
• To establish and maintain strong relationships with suppliers and outside agencies;
• To assist the Head of Department in the ordering, purchase, delivery and storage of materials; and
• To work closely with Head of Department to monitor local and overseas orders.

2. General Classroom Organisation

• If necessary, organise and provide resources and materials as necessary for art lessons;
• Ensure the correct supplies of art resources are ordered.
• To monitor and maintain the safe and efficient use of the premises, specialist equipment, tools and materials.

3. Administration and Co-Ordination

• To help to develop and organise the administrative procedures of the department.

4. Communications

• Communicate clearly with students and develop a working rapport;
• Communicate confidently with teachers and their assistants;
• Be the first point of contact for telephone calls and queries from other areas of the school, informing the teaching staff as required;
• Contribute to departmental team meetings if appropriate; and

5. Information Technology

• Have an up-to-date knowledge of software that can be used to display art and photos
• Use the existing ICT programs & software available to enhance displays, exhibitions or administration

6. Specialist Knowledge

According to the qualifications, experience and interestof the individual post holder, be able to contribute to some of the following specialist activities:

• Photography
• Photography artwork, display, art projects for the purpose of design work
• Staff and pupil photographs for Junior School for the purpose of display

7. GENERAL

• Work in other areas of the School on other job related tasks as circumstances require
• Maintain a standard of personal image in keeping with the requirements of the school
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

Personal Attributes

• Be able to engage, enthuse and inspire others.
• Have high levels of personal integrity.
• Proven ability to use initiative, assume responsibility for tasks and projects and to resolve problems.
• Enjoy personal challenges and can give support to others.
• Be able to manage your own wellbeing and support others with theirs.
• Believe positivity is as important as performance in the workplace and amongst the community.
• Enjoy connecting with all members of our community.

Tanglin Trust School believes that each employee makes a valuable and significant contribution to our success and that contributions should not be limited to the assigned responsibilities below. This job description is designed to outline primary responsibilities but not limit the employee, nor Tanglin Trust School, to only the duties identified. It is the expectation of the School that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate, or equivalent.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Network Technical Delivery Architect (Post Sales). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLE & RESPONSIBILITIES:

• 8+ years industry background.
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments (Cisco, Versa and Fortinet preferred).
• Expert Level certification (Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider, etc.
• Application Acceleration and Optimization.
• Excellent communication and documentation skills.
• Design related background.
• Ability to demonstrate technical knowledge & industry best practices under pressure.
• Basic Coding skills are desirable.
• Telecommunication Product or Solution Design related background

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions for enterprise customers. Complex solutions consist of multi-product services.
• The TDA’s role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but are not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP, Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud Services, Managed Hosting and Complex Migration Planning, Etc.
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad understanding across the technical landscape within Telecommunications and Enterprise IT architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON, etc
• The TDA will own the technical delivery of customer solutions and will be the technical interface between the customer, product teams and project management during service delivery
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all technical aspects are clearly defined prior to contract signature. The TDA accepts technical ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during service realization and the training of Service Assurance, through design, delivery and handover into lifecycle management
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication with the ability to articulate technical concepts clearly to all levels of competency
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

About the Client:

Our client is a MNC Company.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement:

• Experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Job Description:

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Responsibilities:

• Teach students with diverse learning needs, providing appropriate support and instruction in small groups or individual settings.
• Manage a caseload of students, coordinating with teachers and parents to ensure their progress and well-being.
• Oversee the student referral process and maintain accurate records.
• Develop and monitor individualized learning plans and follow up on student progress.
• Provide targeted support in areas such as literacy and math as needed.
• Collaborate with teachers to identify student challenges and recommend effective teaching strategies.
• Participate in parent-teacher conferences as necessary.
• Maintain confidential student records and ensure their accuracy.
• Conduct evaluations to assess student needs and abilities.
• Work with teachers to implement differentiation strategies during planning and instruction.
• Coordinate with external agencies to provide additional resources for students and families.
• Organize professional development opportunities for staff and parents.
• Contribute to curriculum development, extra-curricular activities, and school events.
• Support school initiatives and collaborate with various departments as needed.
• Ensure adherence to school policies and guidelines.
• Provide relief teaching and student supervision when required.
• Participate in staff meetings, training programs, and school-wide events.
• Stay updated with the latest educational practices and professional development.
• Follow safety protocols and ensure students are informed of evacuation procedures.
• Perform additional tasks as assigned by school leadership.

Requirements:

• A Degree in Education, Special Education Counselling , Psychology, or related field.
• At least two years full time teaching experience preferred.

**Job Summary:**

As an IT Support Engineer at Win-Pro, you will be the front-line defense of our client’s IT systems, providing essential support to ensure smooth operations. You will troubleshoot technical issues, implement solutions, and assist in maintaining infrastructure, contributing to an efficient, secure, and reliable IT environment. Your role is critical in making sure our clients' IT systems run like a well-oiled machine.

**Key Responsibilities:**

1. **Technical Support:**

- Provide day-to-day IT support for hardware, software, and network issues.

- Diagnose and troubleshoot desktop, laptop, printer, and network issues in person or remotely.

- Handle incident reports, service requests, and resolve issues in a timely manner, adhering to SLAs.

2. **System Maintenance & Upgrades:**

- Install, configure, and upgrade computer systems and software, ensuring minimal disruption to users.

- Manage user accounts, permissions, and access control for both local and cloud-based systems.

- Perform regular system maintenance, including patch management and updates.

3. **Network & Security:**

- Assist with the monitoring, maintenance, and troubleshooting of network systems (LAN/WAN) to ensure uptime.

- Assist in the implementation of security protocols, firewalls, and antivirus solutions to safeguard data integrity.

- Maintain data backups and disaster recovery plans, testing for business continuity.

4. **Client Training & Documentation:**

- Provide training and technical support to users on various systems, applications, and technologies.

- Maintain thorough documentation of support activities, system configurations, and network setups.

5. **Collaboration:**

- Work closely with other teams such as systems engineers, cybersecurity teams, and third-party vendors to ensure IT infrastructure aligns with business needs.

- Contribute to IT projects, ensuring deadlines are met and solutions are delivered effectively.

**Key Performance Indicators (KPIs):**

- Ticket resolution time

- Customer satisfaction (CSAT)

- Network/system uptime

- Documentation completeness and accuracy

---

**Job Requirements:**

1. **Education:**

- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields.

2. **Technical Skills:**

- Strong knowledge of Windows, macOS, and Linux operating systems.

- Hands-on experience with desktop hardware, software, printers, and networking devices.

- Familiarity with Active Directory, Office 365 administration, and VPN configurations.

- Knowledge of basic cybersecurity practices and troubleshooting methods.

- Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).

3. **Experience:**

- Minimum of 2 years of IT support experience, preferably in a managed services environment.

- Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.

4. **Soft Skills:**

- Strong problem-solving abilities, able to think on your feet and provide quick resolutions.

- Excellent communication skills with the ability to explain technical issues to non-technical users.

- Team player, willing to collaborate and share knowledge.

- Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.

5. **Certifications (Preferred):**

- CompTIA A+, Network+, or Security+

- Microsoft Certified: Azure Fundamentals

- Cisco Certified Network Associate (CCNA)

**What We Offer:**

- A dynamic, team-oriented work environment.

- Opportunities for professional growth and development.

- Competitive salary with performance bonuses.

- Health benefits and ongoing training.

---

**Application Process:**

Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

---

This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you’re eager to expand your skills and be part of a team driving innovation in IT solutions, we’d love to hear from you.

Role and Responsibility :-

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, hering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

• At least 2 years working in an L2 Application Support Environment
  
  Core technical competency required :
  • Linux; Unix Shell Scripting
  • SQL (MYSQL/MSSQL)
  • Java/Web-based (Troubleshooting & debugging skills)
  • OpenShift/Docker
  
  Good to have experience:
  • AngularJS
  • ActiveMQ
  • Elastic Search
  • Application Monitoring Tools
  • CI/CD (Continuous Integration & Continuous Deployment)
  • Python
  • Microservices concept
• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Working Hours :-

• 9 to 6PM
• There is no shift however if any issues in production, the candidate must take ownership of resolving the issues.
• For releases it will be weekend and candidate must be flexible to come to office on weekends to manage change releases. comp off will be given accordingly for the weekend support.

Work Location: Changi business park or MBFC

Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision

Job Opportunity: Customer Service Support

Location: Somerset
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

Salary: up to 4330

Duration: 12 months

Key Responsibilities:

• Complaint Resolution:Independently resolve complaints effectively and in a timely manner, adhering to the firm’s service standards.
  
• Customer Queries & Feedback:Deliver timely, high-quality responses to customers’ queries and feedback received at various customer service touchpoints.
  
• Surveys & Callbacks:Manage customer surveys and callback activities with accuracy and efficiency.
  
• Projects & Reporting:Assist in delivering projects and compiling monthly statistics.
  
• Additional Duties:Perform other tasks as assigned to achieve the firm and department goals.
  

How to Apply: Send your resume to:

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Responsibilities :

• Provide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specification to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer's requirements and company specifications, from site inspections through to finalsign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer's site
• Initiate escalation procedures and follow up on all open requests allocated sites to ensure customer satisfaction
• Manage and maintain daily operations of IT services on the installation, configuration and set-up of all new computerequipment
• Establish and maintain office network accessibillity and troubleshooting

Requirements:

• Degree/Diploma in Engineering/Computer Science/IT
• Minimum 2 years' experience in a technical service role
• Ability to analyze, diagnose and resolve account service issues
• Possess IT skills in MS Windows, desktop hardware and network environments
• Strong organizational and interpersonal skills and cutomer oriented
• Effective verbal and written communication skills
• Independent and result oriented

Role under Contract For Service (CFS). 6 months agency contract.

Work 10 - 15 days a month.

Working hours : Mon- Fri 9am - 6pm

Working location : North

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Description:

Requirement:

Minimum 5 years of Production Support experience

Minimum Java development skills will be added advantage.

Key responsibilities

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1 support to ensure a seamless escalation process for complex issues.
• Collaborate with development teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Key Deliverables

• Designing and modifying software applications
• Implement systems and provide technical support

Responsibilities

• Talking to users to find out their requirements
• Create programs essential for business and conference operations
• Deal withprograms when they need to be repaired, changed, or added to another program already in place
• Writing software and operating manuals

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

Note : Mandatory skills for this role are must be strong in Unix and SQL, they will be trained for the Windows and rest of the skills .

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Responsibilities:

• Handle account reviews, KYC, and document management.
• Coordinate billing, payments, and MIS reporting.
• Track SLAs and respond to account-related inquiries.
• Perform administrative tasks and upload documents to the system.

Requirements:

• Diploma or higher.
• 2+ years of experience in a similar role.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.