Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose.

ARC Tier 1 is the first line of technical support.

This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To implement and supervise correct EHS practices within the department.rnal departments on incoming waste discrepancy and revise related SOPs accordingly.ent.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation. To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience
• No colour blindness

Remuneration:

• Company Transport / Transport Allowance $120 if candidate possess own transport
• Working Hours: Monday to Friday: 8am to 5pm
• Sign-on bonus
• AWS & Variable bonus

Role: L1 Technical Support

Work Location: Woodlands/Yishun/Bendemere

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
• 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Job Description:
  We are seeking a candidate to join our Advanced Response Center (ARC) team. This role involves providing first-level technical support in a secure environment for complex products and services.

Key responsibilities include:

• Responding to Customer Inquiries: Handle incoming requests and incidents via calls, emails, webchat, IVR, and monitoring consoles.
• Basic Troubleshooting: Resolve issues related to workplace systems, servers, networks, Microsoft 365, Secure Access Service Edge, and POS systems.
• Monitoring and Escalation: Conduct security event monitoring, oversee server and network performance, reset passwords, and escalate cases to higher support levels as needed.
• Case Management: Document all cases in a Service Management System, keep parties updated, and ensure prompt follow-up until resolution within SLAs.
• Procedural Compliance: Follow Standard Operating Procedures to ensure efficient service.

Role Summary:

The Technical Project Manager will oversee and manage technical projects related to the enhancement, replacement, and installation of innovative entertainment systems across the Resort. This role requires a strong understanding of entertainment technologies, excellent project management skills, and the ability to collaborate with internal teams, vendors, and contractors to deliver projects on time, within budget and to the highest standards of quality.

Job Responsibilities:

• Coordinate and chair design and project development meetings to define the performance and technical scope of proposed systems, ensuring follow-up actions are completed and documented.
• Plan, organize and maintain detailed project documentation, including specifications, site drawings, timelines, resource allocation, bills of quantities, and deliverables.
• Oversee vendor procurement by engaging internal teams, reviewing technical clarifications, evaluating vendor proposals, and ensuring required permits and reports are prepared.
• Supervise and track vendor execution progress, organize site access, and support installation activities while providing regular updates to stakeholders.
• Collaborate with teams to develop and execute site acceptance tests, final site inspections, and required project documentation, such as SATs and operational manuals.
• Facilitate training sessions and manage the project handover process to relevant teams, ensuring post-installation reviews are conducted.
• Monitor compliance with safety and operational guidelines, industry standards, and local regulations throughout the project lifecycle.
• Track project progress, manage payment stage approvals, and address any additional tasks or responsibilities as required.

Job Requirements:

• Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 8 – 10 years of related industry experience required.
• Without Diploma or WSQ Equivalent: at least 10 years of related industry experience required.
• Proficiency in project management tools and methodologies with a proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Knowledge of AutoCAD, Revit, or similar design software.
• Familiarity with Q-Sys, and similar audio networking platforms.
• Flexible approach to working hours with an ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience in entertainment equipment and systems including: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control, SFX and Automation.
• Strong knowledge of industry standards and safety protocols.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

"Join our dynamic team as a Technical Support Officer in our cutting-edge Engineering Lab, where innovation meets excellence!"

Working Location: Woodlands

Working Hours: Monday to Friday, 8am to 530pm

Salary: Gross up to $2500 per month

Contract: 5 months

Job Scope:

• Provide technical support during the preparation and delivery of classes/workshops/events in the lab and support the safe and proper use of lab assets
• Provide support to academic staff members in supervision of students/participants during activities
• Ensure materials and equipment are prepared and in working condition prior to the lab sessions
• Assist lecturers with demonstrations of experiments and equipment and conduct trial run for practical classes when necessary
• Provide assistance in admin duties, procurement of equipment and consumable for labs, receive delivery of items from vendors and assist in conducting annual stock take of assets
• Perform basic troubleshooting in the event of equipment faults and follow-up with external vendor on the repairs/servicing work
• Ensure adherence to QEHS (Quality, Environment, Health and Safety) procedures, including emergency plans, accident procedures, safe disposal of chemical waste, bio-hazardous materials, etc.

Job Requirements:

• Higher NITEC/Diploma in Electronics Engineering/Electrical/Electronic/Mechanical/Mechatronics, Engineering Design with Business or IT-related
• Proficient in IT tools such as Microsoft Office
• Good written and oral communication and administration skills

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job applicationfor the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Technical Support Chemist (Segregation)

Salary: $3,200 – $3,600

Working Hours: Monday to Friday (8am to 5pm)

Working Location: Tuas (Company Transport / Transport Allowance $120 if candidate possess own transport)

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Scope:

Technical Operations

• User support and Feedback management
• Work with internal stakeholders and Healthy 365 users to understand functionality, resolve issues, and identify opportunities for improvement.
• System and feature enhancements: Support in creating and implementing solutions to improve client's fitness tracker performance, integration with the Healthy 365 App, and overall user experience based on feedback and needs.
• Quality Assurance
• Conduct tests, and validations for new features and system improvements.
• Knowledge Base Management
• Leverage technology to develop and maintain an up-to-date knowledge base for common issues and solutions.
• Organise information to support Tech Ops and other teams effectively.
• Documentation Management
• Consolidate and maintain clear and comprehensive documentation of processes and procedures.
• Regularly refine and update documentation to ensure usability and relevance.
• Research and Innovation
• Explore industry trends in tech and wearables to recommend new features or improvements.

General administrative support

Finance-Related Tasks

• Process goods receipts and ensure accurate documentation.
• Update tracking files and perform data entry for financial records.
• Reconcile offline budget tracking against finance reports to ensure accuracy.

Meeting Coordination:

• Schedule and coordinate weekly/bi-weekly meetings with internal and external stakeholders.
• Book venues, send invitations, and manage logistics for meetings.

Meeting Preparation

• Prepare agendas in advance.
• Record and distribute accurate minutes for all meetings.

General Administration

• Perform other administrative duties as assigned to support the team’s operations.

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Detail-Oriented: Strong attention to accuracy and thoroughness in work.
• Independent and Reliable: Ability to work independently, prioritize tasks, and meet deadlines.
• Technical Proficiency: Proficient in Microsoft Office tools, including Excel, PowerPoint, and Word.
• Proactive Problem-Solving: Spot opportunities, anticipate challenges, and take initiative to improve processes.
• Collaborative Mindset: Work effectively with teams, communicate clearly, and build strong stakeholder relationships.
• Eager to Learn: Show curiosity and enthusiasm for acquiring new skills and knowledge.

EA License No.: 96C4864

Reg. No.: R22110485

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 3-5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Good understanding in network and security systems;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders;
• Consistently adheres to standard operating procedures and corporate standards;
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Willingness and availability to work on shifts;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for production application systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Salary Range: 3,000 - 4,500 basic + sales commission

Working Hours: Monday to Friday, 8:30 AM – 5:30 PM
Location: Woodlands

Job Scope:

- Working together with sales team to maintain or excel (but not constrainted to) a
minimum monthly sales target of S$100,000. (As a good guide for fluctuating monthly
sales, the figure may be calculated base on a three month average).
- To help in the servicing of customers in terms of conceptualizing of machine
processes, writing up of proposals and quotations.
- Help OM (Operations Manager) in the planning of capacity to ensure timeline is being
met. This is done with the help of a Master Project Schedule.
- Coordinate with internal and external designers on the customer requirements to
ensure customer needs are met.
- Project monitoring to ensure timely delivery of goods.
- To be involved in the process of new business development in new areas of industries.
- Involved in public relations taking care of overseas partners and customers.

Job Requirement:
- With at least 3 years experience in Manufacturing Automation Machines. Knowledge in
CAD software and common Miscrosoft software is required.
- Educational qualifications: Diploma (or higher) in any discipline. Those with related
experience may apply.
- Proficiency in both English and Mandarin is required, as the role involves working with customers globally

- Frequent travel may be required for sales activities.

- A Class 3 driving license is an added advantage. Own vehicle is preferred (car allowance provided), as travel to meet clients may be necessary.

Benefits:
Annual Wage Scheme - (Basic annual + 13th month ++) depends on company performance
Performance Bonus - (Depending on Sales and Nett profit)

EA License No.: 96C4864

Reg.No.: R24124620

The Technical Lead will be a key member of the data engineering team. He/she will support the delivery team in designing technology solution to help address complex business and process challenges in client organisation. He/she will ensure the proper and smooth implementation of the technical design.

Job Responsibilities

· Collaborate with project team and client to determine business requirements and environment.

· Provide guidance and quality assurance of development-related project deliverables such as performance, scalability, usability, security, integration complexity and operational costs.

· Assist in proposal development, proof of concepts and provide proposal cost estimation.

· Engage stakeholders to explain the rationale of architecture’s selection, technology choice and integration solutions.

· Provide support and clarification to data engineering teams if there are queries on the technical specification.

· Identify opportunities to improve productivity and optimise / automate processes via the adoption of new technologies or other means.

· Help resolve technical problems as and when they arise

· Coach, develop and supervise team members.

Job Requirements:

· A minimum bachelor’s degree in Computer Science or related fields.

· Managed at least 2 to 3 end-to-end data warehouse / data lake / data visualisation implementation

· Possess 5 or more years of Enterprise Data Management experience.

· Proficient with at least one of the following technologies: Informatica, SSIS, SQL Skills, SQL Server, Azure Data Factory, Data Warehouse, ETL Framework.

· Possess excellent knowledge about: Power BI, Qlik Sense, MicroStrategy, SAS and Tableau. Preferably possess a good knowledge of AWS/Azure services, Hadoop Ecosystem, Data APIs, Unstructured Data and Data Modelling.

· Able to lead multiple teams and effectively work under pressure when there is an escalated demand in project lifecycle.

· Excellent stakeholder management and influencing skills covering colleagues, partners/vendors.

· Strong problem solving, quantitative and analytical abilities.

· Excellent communication, presentation, collaboration, and delegation skills.

· A client-centric, outcome driven and quality focused team player

As a KNX Control Systems Engineer you will perform both offsite and onsite implementation of various control systems, including but not limited to KNX. Working as part the technical team, you will assist with design, implementation and support as required.

You will work closely with customers and other professionals to achieve the desired results. There are excellent opportunities for career progression in the long term, and training on control technology, whilst working on unique and exciting projects

Key details

• Evaluates electrical systems, products, components, and applications by designing and conducting research programs; applying knowledge of electricity and materials.
• Installation & commissioning of KNX and various other integrated systems
• Prepare bills of materials
• Mixture of office & on-site works
• Coordination work with owner, sub contractors and vendors.
• Install, start-up, perform testing and commissioning of electrical control panels at work and site.
  Provide Electrical and Control Panel layout drawings
• Perform T&C and training to customers and co-workers.
• Offsite testing where possible simplify onsite implementation
• Complete timesheets or service ticket details as required
• Onsite implementation and commissioning of systems
• Design assistance to the sales department
• Installation & commissioning for the projects department
• Remote & on-site support for the service department

Job Description:

• Responsible for Sales target in target market segment, channels and customer

development over time

• Provide sales forecast in timely manner and also ensure accurate and timely

response to customers at all time

• Manage, develop, and build relationships with system integrators, consultants, and

end users in targeted market segment

• Sales for complete spectrum of automation products.

• To maintain excellent account management skills with regular visit and calls and

build strong rapport and relationships with internal team and external customers

• To analyze customer’s requirement and develop winning strategies for new prospect

customers

• Conduct sales presentations and product/solution demos

• Prepare and present solution proposals and quotations according to customer

requirements

• Assist and organize marketing events such as seminars, exhibitions, and trainings

Job Requirements:

• Diploma/ Degree in Electronics/ Electrical/ Engineering/ Industrial/ Mechatronic/ Electromechanical
• 1-2 Years working experiences preferred
• Entry level candidates are welcome to apply
• Familiar / Experience with Industrial/ Factory Automation will have added advantage
• Training on products will be provided

Join our dynamic team as an Indoor Technical Engineer, contributing to our sales department by accurately interpreting customer inquiries and crafting comprehensive quotations that align with their technical needs while meeting company margins. As a Purchaser, you'll be responsible for procuring direct materials efficiently.

Responsibilities:

• Evaluate customer requirements and prepare high-quality proposals while adhering to commercial policies.
• Negotiate contract terms for mutual benefit and exceptional customer service.
• Liaise effectively with customers, ensuring top-notch after-sales support and relationship building.
• Collaborate with internal teams to provide accurate technical and commercial responses to clients.
• Maintain a meticulous log of customer sales inquiries and handle complaint reporting.
• Generate accurate purchase orders and oversee timely deliveries from suppliers.
• Manage emergency spares stock levels and handle material discrepancy complaints.
• Serve as a technical specialist for a range of igus® products, ensuring customer satisfaction and continual improvement in purchasing.
• Collaborate closely with the external sales team to surpass customer expectations.

Requirements:

The ideal candidate should possess:

• Tertiary education in Engineering or equivalent industry experience.
• Strong customer focus with excellent communication skills.
• Technical prowess to interpret and convey technical data effectively.
• Proactive, self-motivated, and organized with excellent teamwork skills.
• Ability to multitask, prioritize, and work toward common goals in a sales environment.
• Meticulous quoting and pricing abilities, problem-solving skills, and analytical thinking leading to creative solutions.
• Familiarity with the company's product range and basic computer applications.

If you're passionate about technical sales, possess exceptional communication and technical skills, and thrive in a collaborative environment, we'd love to hear from you! Apply now to be a part of our dedicated team.

Your Company

We are a future forward advanced mechanical precision manufacturing company with an outstanding & proven track record for innovation, agility, growth & stability. We are poised for our next phase of growth in the semi-conductor, medical, oil & gas, aerospace, automotive & optics sectors. Our team is rapidly expanding to fill the next generation leadership roles & advance our current operational capabilities.

Your Role

As our Sales Engineer, you will play a vital role in the company’s revenue growth through obtaining new sales from existing and new customers, as well as maintaining strong business relationship with customers.

Your Calling

· Plan and carry out sales activities (quotation, price negotiation, delivery, etc.)

· Exploring new potential customers and obtain new businesses

· Execute sales and marketing strategies to improve/increase sales revenue

· Liaise with customers and address their feedbacks/issues

· Establish and maintain strong business relationships with existing and potential customers

· Provide sales and technical/engineering support to customers

· Prepare and deliver technical presentation to explain and promote company’s services

· Keep track of orders and ensure timely delivery

· Monitoring competition by gathering current market information on pricing, delivery lead time etc.

· Any other ad-hoc duties as assigned

Your Success Factors

· Min. ITE in Precision/Manufacturing Engineering or similar field

· Able to read and interpret technical drawings

· Experience in Precision Engineering or related field advantageous

· Have experience in using ERP Systems advantageous

· Outgoing personality with strong interpersonal and communication skills

· Initiative and results driven

· Entry level candidate are welcome

Wise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world.

Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. We’ve already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wise’s payments infrastructure to millions of their end customers around the world.

Read more about Wise Platform here: https://platform.wise.com/

Job Description

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.
• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.
• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.
• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Qualifications

• You have +3 years in a technical support engineering role, and are familiar with common support tooling and terminology.
• You’re confident in testing and debugging REST APIs, interpreting logs, and querying databases.
• You have strong organisation and prioritisation skills, and you’re able to focus on solving the challenges at hand while setting expectations with stakeholders.
• You thrive in a reactive support environment, and can also drive proactive improvements where you identify them.
• You’re cool under pressure, and can navigate and handle the response to several high-severity incidents at once (some incident management experience is preferable).
• While this isn’t a developer role, some experience in coding is helpful - you’ll have a basic knowledge of some programming languages like Python or Java.
• While the team works 24/5 follow-the-sun, you’ll be comfortable with some regular out-of-hours on-call over weekends.
• You are willing to travel internationally, to work and learn with product engineering, implementation delivery, customer support, and operations teams across the world.
• You work well in a team with a diverse group of people from all over the globe and in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Description

• Industry/ Organization Type: Manufacturing (O&G)
• Position Title: Technical Sales Engineer
• Working Location: Redhill
• Working Hours: 5 days (Monday to Thursday 8.30 AM – 6 PM, Friday 8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $6,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and grow key accounts in the Oil & Gas or Petrochemical sector.
• Establish and maintain business relationships with target customers to secure sales.
• Cultivate a comprehensive understanding of the customer’s operations and objectives.
• Develop and adhere to optimum profit margins and pricing points.
• Monitor assigned accounts - including progress, customer requests, competitor activity, and execution updates.
• Collate forecasts and reports for each key product/service offering assigned.
• Plan and negotiate long-term contracts with key account customers.
• Present and close sales opportunities to executives at major oil companies.
• Continually push company’s product/services to existing customers.
• Coordinate site work and discuss technical requirements on-site with customers.
• Review customer requests and provide technical solutions.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Mechanical Engineering or equivalent.
• Has 3 years of working experience in downstream oil and gas/petrochemical industry preferred.
• Prior experience in flange management is advantageous.
• Proficiency with CAD tools such as Solidworks and AutoCAD is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibilities:

1. Produce and manage technical documents, including writing technical cases, monthly technical reports, updating PDI technical files, and managing inventory vehicle technical documents.
2. Manage market technical operations, including managing and improving service provider technical managers, internal training management, regular assessment management, technical capability evaluation and improvement, market survey analysis, localization promotion, and the implementation of company technical management regulations.
3. Provide claims support, including promoting technical determination of fault responsibility and pre-review of claim forms.
4. Follow up on technical projects, including managing and supporting technical projects and promoting market-oriented projects.
5. Manage quality, including collecting and organizing market issues and following up on difficult problems with relevant departments at headquarters.

Recruitment Requirements:

• Minimum Degree in relevant field such as Electrical Engineer..
• At least 3 years of experience in vehicle maintenance or and after-sales technical management.
• Strong interpersonal communication and coordination skills.
• Preferable with class 3 driving licece.
• Proficiency in English or Chinese in order to liaise with HQ colleague from China.