[Job ID: 402590]

Responsibilities :

• Attend onboard for maintenance/ inspection/ repair/ troubleshooting/ modification
• Manage field activities and schedule
• Resolve malfunctions
• Oversee repairs and technical improvements
• Install new systems and technology
• Ensure proper maintenance of onsite equipment
• Supervise and direct technicians/engineers onsite
• Making service report with details of job progress, Working/Traveling time, technical advice and recommendation if any
• Report and share job progress to the superior
• Provide technical support & training for customers, service agents and internal teams
• Arranging necessary parts & drawings and send to agent
• Maintain tools in good conditions for safety and high-quality service
• Making manuals / support documents in order to share experiences with other engineers
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Review Maintenance list & service report for sales support
• Cover all of Technician responsibilities
• Any ad-hoc duties by assigned

Requirements :

• At least 2 years of Marine Service Engineer experience
• Able to work on sudden occasions (weekends, holidays, etc)
• Able to travel frequently
• Able to adopt on changing work environment
• Eager to learn and acquire skills for new products, system, tasks.
• High sense of work ethic
• Able to handle customer technical support via email, call or messenger services
• Able to work with multidisciplinary team
• Able to handle situations in dealing with customers
• Proficient with the use business PC or laptop, well familiar with Microsoft Office applications (such as MS Word, Excel, Outlook, Powerpoint, Teams)

[Advantage]

• Experience in side thruster.
• Possess knowledge in Marine Engine" Electrical/ Mechanical/ Hydraulic/Pneumatic would be advantageous
• Possess Class 3 Driving License

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Lead development of new process to recycle and reuse metal scraps.
• Research and develop process of upcycling metal scraps (titanium/aluminum alloy).
• Research recycling of 3DP metal powders and reduction of raw material cost.
• Provide development plan and risk mitigation for projects to management.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new material or new technology development.

Requirements:

• Masters / PhD in Materials Science, Metal Material Engineering or Analytical Chemistry.
• 2 years of relevant R&D working experience preferred.
• Have experience in metal material development and qualification in either mold, fixture or product.
• Possess knowledge in material characterization and metal powder production process.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Techwise Offshore Consultancy provides design & engineering, marine assurance and construction management services to the marine, offshore oil & gas and renewable energy industries. We are looking for an experienced Offshore Structural Engineer to join our Singapore office.

Responsibilities

· Structural design of FPSO modules and equipment foundations.

· Vessel modification engineering.

· Finite element analyses.

· Rigging design and lifting analyses.

· Seafastening, transportation and offshore installation engineering.

· Structural drawings and installation sequence drawings.

· Site inspections and on-site technical support.

Requirements

· Degree in structural engineering or equivalent.

· Minimum eight years of relevant experience in the marine and offshore industry.

· Proficient in drafting

· Experienced in structural design and finite element analyses.

· Proficient in English.

· Good interpersonal and communication skills

· Attention to details.Please amend the highlighted fields to continue

· Must be a team player but able to work independently.

The position will be based in our Singapore office and may occasionally need to attend at shipyards or onboard vessels for site inspections. If you are interested, please send your application to [email protected].

The construction supervisor to oversee construction works and work under Site Engineer and Project Manager. The construction supervisor's responsibilities include making sure safe working environment for all the site workers. Making sure all the Safety precausions are in place and workers and personal working at site are provided proper PPE and tools required for the work to be performed.

Applicant should fully aware and should demonstrate he or she should be fully understanding of safety regulations and building codes and be able to transfer this knowledge to the site work.

The construction supervisor should supervise the workers working at the work site and able perform outdoor site work as and when the work required.

Vehicle servicing, clean the interior and exterior of vehicles.

To perform troubleshooting and diagnosis to trace and correct faults especially engine overhaul, gearbox and other mechanical components.

Vacuum, wax and polish vehicles.

Conduct service and repair works

Vehicle inspection, maintenance include oil change, etc.

• Maintain and administer networks, Server, OS, Storage and backup of VMware VSphere and VMware Horizon VDI environments and applications
• Perform daily VMware VSphere and VMware Horizon VDI administration tasks including troubleshooting, hardware maintenance and software patches, fine-tune monitoring alert and security configuration
• Provide on call, 24x7 1St level remote and on site supports for systems and networks on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution of quarterly preventive maintenance
• Understanding complex technical issues and managing them within a fast-paced business environment
• Performing root-cause analysis to identify Client operating system issues or faults and recommending solutions to resolve them within a stipulated SLA
• Coordinate with external parties and customers for problem resolutions
• Review current processes and identify gaps and provide continuous process improvements

As required, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to

• Inventory Asset List
• All preventive maintenance schedules and ad hoc tasks
• Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Etcetera)

Requirements

Education / Experience:

• Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field
• Min 1-2 year of working experience supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

Skill sets:

• Min 1-2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI
• Knowledge of IT Infrastructure such as OS, network, storage and backup
• Strong aptitude for technology required, including proven ability to learn new platforms, systems, processes and skills sets
• Strong analytical skills, and high attention to detail
• Exceptional customer focus and professional acumen
• Excellent interpersonal skills, and communication skills (written and verbal)
• Understanding of negotiation, conflict and risk management skills
• Excellent vendor relation management skills
• Quality Escalation Management, Account Management/Review, Exception Handling, Costs/Overhead Management, Contract Renewal skills and ensure that all SLA/KPI are met
• Excellent organizational and time management skills, including the ability to manage multiple assignments and priorities in a fast-paced environment
• Ability to act as a good team player demonstrating dedication, reliability, adaptability, initiative, good judgement and ability to work independently

Candidates with one or more of the following skillsets will have an advantage:

 OS Skill in:

o Window servers(AD, Clustering)

o Linux (Red Hat, Centos, Ubuntu, Etcetera)

o Systems Security, Performance and Monitoring

 Skill in Storage Area Network (SAN) or Network Attached Storage (NAS)

 Skills in Networking (CCNA)

 Virtualization, VMware

 Backup and Recovery Application (Veeam, NetBackup

Roles & Responsibilities:

- Carry out maintenance/ repair of Commericial/Industrial Chillers on customer's premise

- Report on abnormalities and apply basic troubleshooting techniques.

- Troubleshoot and diagnose chiller faults/ chiller plant system issues

Requirements:

- Comfortable with hands on work/ basic use of laptop, phyiscally fit

- Hardworking, must be willing to learn and have good attiude

- Training will be provided, experience in air-con/ chiller is a plus

- All ages welcome to apply

Our client is a leader in semiconductor manufacturing equipments, providing designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements. They are hiring for Senior Mechanical Design Engineer and will like to invite interested candidates to send your detailed resume to [email protected]

Senior Mechanical Design Engineer

Responsibilities:

Design and develop series of marking/inspection/ sorting/customised semiconductor equipment to meet the processing and automation needs of customers. Main duties involve

• Design standardization
• Costing and project management
• Machine and module conceptualization design
• Design for manufacturing (DFM), design for assembly (DFA) and Concurrent engineering
• Pneumatic/ hydraulic circuit design
• Detail fabrication drawings, assembly drawings and layout drawings
• Selection and sizing of standard components available off the shelf
• Undertake new product development or be involved in sustaining engineering/CIPs

Requirements:

• Bachelor/ Master of Engineering with minimum 5 years relevant experience
• 3D solid Modeling, preferably Pro-E (others like Solid Edge, Auto Inventor, Mechanical Desktop, Solid Designer are also acceptable).
• Strong project management skills
• Good track record in:

1. Ultra High Precision machine design
2. High Speed Pick and Place mechanism design
3. Structural, kinematics and dynamic analysis and FEA simulation
4. Geometrical tolerance and dimensional analysis (e.g. stack up error)
5. Engineering material selection
6. Design troubleshooting
7. Application of analysis tools like FMEA, DOE

• Implement, Maintain and administer network, OS, Storage and backup
• Collaborate system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolution

Requirements

Education / Experience:

• Degree in Computer Science, Computer Engineering, Information Technology
• Min 1 -3 years of relevant experience

Skill Sets:

• Knowledge of IT Infrastructure such as OS, network, storage and backup
• Passionate in new Technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage Stakeholders
• ​Candidates with one or more of the following skillsets will have an advantage:

OS Skill in:

• Window servers( AD, DNS, Clustering)
• Linux (Redhat, Centos)
• Cluster
• Satellite
• Scripting
• Virtualization (VMware/HyperV/OVM/KVM)

Scripting Skill in:

• Linux Bash
• Linux Python
• Red Hat Ansible
• Windows Powershell

• Be part of a team to build and maintain data systems or pipelines.
• Perform setup, installation, configuration, troubleshooting and/or upgrade for COTS products.
• Develop or implement ways to improve data warehouses, data lakes or equivalent platforms.
• Involve in the creation of documentations e.g. design documents, troubleshooting guides etc.

Requirements

Education / Experience:

Diploma/Degree in Computer Engineering/Computer Science/Information Technology or related technical discipline

Preferably 1 - 4 years' of working experience in related fields.

Skill Sets:

Knowledge and/or experience in data management or data engineering

Experience with Linux commands and shell script

Knowledge and/or experience in relational (including SQL) or NoSQL database (e.g. document, graph)

Knowledge and/or experience in one or more of the following will be an advantage:

• Data / Search / Automation platforms such as Hadoop, Elasticsearch, Ansible respectively
• Data integration tools such as Talend, DataStage, Denodo
• Programming languages such as Python, Spark
• Microsoft Azure Cloud services such as Azure Data Factory, Azure Synapse Analytics
• Analytics platforms such as Databricks, Dataiku, Data Robot

Good problem-solving skills

Able to work independently and as a team

• Supporting deployment of on-site data centre physical infrastructure.
• Installing, replacing and troubleshooting Cables and Hardware.
• Handling data bearing devices (ex. hard drives, solid-state drives, etc.)
• Working within a ticket-based environment.
• Movement of equipment using pallet jacks or other assisted lifting equipment.
• As required, assisting the Datacentre Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
• Flexibility to work non-standard business hours that may include weekends and/or holidays

Requirements

• Diploma / Degree in IT / Computer Engineering or equivalent
• 1 year of experience in IT Support & Monitoring

Skill sets:

• Basic knowledge of computer hardware and components.
• Six (6) months or more handling/maintaining any technical equipment or machinery.
• 1+ years’ experience supporting IT equipment or related technology.
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• Able to communicate effectively.
• Desire to learn, grow, and develop new technical skills

• Implement, maintain and administer network, OS, storage and backup
• Collaborate system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements

Education / Experience:

• Diploma / Degree In Computer Science, Computer Engineering , Information Technology or related field
• 3 - 5 years working experience

Skill sets:

• Knowledge of IT Infrastructure such as OS & network
• Passionate in new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage:
• Skill in Networking or CCNA
• VMware NSX
• Virtualization (VMware, VSphere

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Jobs Responsibilities

• Support underwriters in reviewing documents, processing applications, and determining acceptance or rejection based on company guidelines.
• Assisting with underwriting various products, triaging inquiries, preparing underwriting information, and ensuring compliance with regulations and guidelines
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Service Coordinator (Logistic Support)

• Basic Salary: S$ 2,000 - 2,300 (Depending on experience)
• OT Pay + AWS + Variable Bonus
• Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
• Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are a tuition centre located at Ang Mo Kio Avenue 3, looking for an Admin and Student Care support staff to join us as part of our team!

Working Hours :

• 2 Weekdays, 12.15pm to 9.15pm
• Closed on public holidays

Job Description

• Handle walk-ins, telephone and email enquiries .
• Promote centre course sand provide course consultation to prospective parents and students.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to student and course registration matters.
• Supervision of Chinese homework and spelling for primary school children (primary 1 to 6)
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for daily course.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Simple cleaning
• Perform any ad hoc basis as assigned by manager.

Job Requirements:

• Minimum GCE O' Level or any related educational level.
• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that does not have relevant working experience.
• 2 Days of compulsory training is required.
• Must be able to work for the above timing mentioned.
• Able to commit full duration of the contract (1 year).
• Must be responsible and committed
• Able to work as a team
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in Microsoft Office and adept with technology
• Must love children and comfortable working around them.
• Those can start work within short notice would be advantage.

Able to start work on short notice

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Retail Sales cum Tech Support

• Working Days & Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Rochor
• Salary: $2000 +

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our client stands at the forefront of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As a pioneer in the field, they are committed to empowering ship owners with cutting-edge technology, ensuring seamless connectivity and operational efficiency around the clock. Driven by growth and a passion for innovation, our client is expanding their team to foster further success.

Position: IT Support Engineer
Type: Permanent Role

About the Job:

We are looking for a talented IT Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage Tickets requests etc. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.

Key Responsibilities:

• Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
• Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
• Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
• Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
• Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
• Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
• Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
• Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
• Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply. A willingness to learn and adapt to these additional responsibilities will be considered.

Requirements:

• Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
• Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
• Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
• Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
• Excellent analytical and problem-solving skills to address complex technical issues effectively.
• Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
• Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills to interact with clients and colleagues effectively.
• Ability to work collaboratively within a team and manage tasks efficiently.
• Open to candidates without a logistics background but with a strong willingness to learn and adapt.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Job Responsibilities :

• Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Provide smart Hands and Feet support for Technology team on demand
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
• Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
• Co-ordination for cable patching with Vendors or enable on demand.
• Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
• Installing and configuring hardware and software components to ensure usability by end users
• Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• Experience in supporting overall manufacturing / lab IT systems and IT devices
• Familiarity with manufacturing, lab or distribution center IT equipment
• Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc.

Job Requirements :

• Minimum 2 years desk side support services.
• Strong Analytic/Troubleshooting Skills.
• Strong Communication Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS environment & administration.
• Advanced understanding of the MacOS imaging & end-point deployment process.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support

Job Requirements:

• Provide daily onsite IT support on hardware, networks and software to ensure timely resolution of customer issues.
• Configuration of equipment to connect to corporate network and domain.
• Ensure tasks performed are updated via ticketing system or team lead.
• Follow and enforce IT, Security and acceptable use parties.
• Provide training to users regarding the use of system and applications when needed.
• Assist to maintain and keep track of IT assets for assigning to user and disposals.
• Liaise with vendors on repair and maintenance of IT related equipment.
• Deliver Windows deployment and migration projects.

Requirements:

• Min 2 years of relevant IT Support experience supporting a large customer base.
• Good knowledge of Windows OS and basic knowledge of systems and servers.
• Experience in managing computer hardware such as laptops, PC, etc.
• Proactive and meticulous attention to details.