Overall job objectives

• Responsible in administrative supporting and ensure business activities are managed in the most effective and efficient manner.

Core responsibilities

• Consumer testing standard & regulation / requirement for Softline, Hardline, Chemical.
• Handling sample submission from Malaysia & Thailand branch, basic view sample with confirmation, take sample photo as a record and distribute to designated Department for Testing.
• Follow up on unclear Test Request Form and Sample TAT date.
• Co-work with CS team follow up subcontract sample status from outsource laboratory, and keep track the status to ensure result delivery on time
• Prepare and consolidate of final report and issuing on time
• Support sample breakdown in Chemical department, if necessary
• Document management of test report, arrange test report from MY and SG side. Archive test report in running number for easy access during SAC audit.
• Support SAC accreditation in Mechanical, E&E and Softline testing

You will be a good match if you are:

• Diploma level or equivalent
• Experience in TIC industry will be added advantageous but it not a must.
• Knowledge of MS Office, especially Excel and PowerPoint
• Strong willingness to learn
• Meticulous nature and sensitivity towards numbers and data
• Strong ownership towards assigned responsibilities and tasks
• Independent, strong communicator and a team player
• Ability to work well in a fast-paced environment

Job Title: Customer Success Specialist
Department: Zendesk Operations
Reports to: Zendesk Team Lead

Position Overview: Casa Concetto is a vibrant team seeking a Customer Success Specialist to enhance customer interactions and drive ticket quality. This role requires strong communication skills, quick response times, and a customer-centric mindset to ensure that inquiries are resolved efficiently and to the satisfaction of all parties. The ideal candidate will excel in managing customer inquiries, maintaining clarity in communications, and contributing to the continuous improvement of our Customer Journey.

Key Responsibilities:

• Ticket Management:
• Respond promptly to customer inquiries via Zendesk across email, chat, and WhatsApp touchpoints.
• Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice.
• Tag and categorize tickets appropriately to facilitate streamlined reporting.
• Touchpoint Execution:
• Implement the defined touchpoints (e.g., inquiry follow-up, personalized offers) to engage customers and drive conversion.
• Use customer profiling insights to offer tailored solutions and recommendations.
• Reporting and Analytics:
• Maintain daily reporting logs with data on tickets handled, resolved, and escalated.
• Provide feedback on customer behavior trends to help refine touchpoints and strategies.
• Quality Assurance:
• Follow standard operating procedures (SOPs) for ticket handling to maintain high-quality customer service.
• Raise concerns about recurring issues or patterns to the Zendesk Team Lead.
• Collaboration:
• Work closely with other team members and departments, such as sales and marketing, to resolve customer issues.
• Share insights and ideas for improving workflows and touchpoint effectiveness.

Skills and Qualifications:

• Must-Have:
• Proficiency in using Zendesk or similar CRM platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Basic Excel
• Preferred:
• Experience in customer service or a similar role.
• Knowledge of sales funnel processes and customer engagement strategies.
• Soft Skills:
• A proactive attitude with a problem-solving mindset.
• Team player with strong interpersonal skills.
• Ability to adapt to evolving processes and workflows.

Key Performance Indicators (KPIs):

• Response time (first response and resolution time).
• Customer satisfaction score (CSAT).
• Conversion rates from follow-up touchpoints.
• Quality and accuracy of ticket tagging and categorization.

Work Environment:

• Hybrid setup with expectations for remote and in-office collaboration.
• Regular feedback sessions with the Zendesk Team Lead for continuous improvement.

Job Types: Full-time, Part-time

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Shift system

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• working pass (Required)

- ITE/Higher NITEC in Computer or IT related studies

- Fresh Graduates are welcomed to apply

- Able to work independently

- Working knowledge in Windows and Networking

- Provide IT Helpdesk Technical Support

- Setup and maintain equipment such as PCs, routers, printers

- Replacement of hardware parts if required

- Troubleshoot, diagnose and resolve basic network problems and software issues

- Salary range between S$2,000.00 to S$2,500.00

- 1 year contract

- Working hours Mondays to Fridays 8.45am to 5.45pm with one hour lunch break

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Providing administrative support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related documents
• Sales order follow up and liaise with internal departments to ensure smooth delivery

Requirements:

• Meticulous, detail-oriented and strong in administrative processes (Fresh graduates are welcome to apply)
• Internship admin experience will be a strong advantage
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

RESPONSIBILITIES:

• Understand the requirement of customers for their direct and indirect MRO purchase enquiries.
• Actively involve in sourcing, analysing purchase quotation, costing, negotiate the best commercial offer.
• Ensure sales quotation needed is submitted on timely manner. Take initiatives to follow up closely, clarify requirements for purchase orders and contracts.
• Process sales order, and follow through the sales processes.
• Close communication with vendors and customers, develope long term relationship.
• Prepare and/or update database and activity reports on weekly basis or as and when required by superior or management.
• Other duties as assigned.

REQUIREMENTS:

• Professional Certificate / Diploma
• Minimum 1-2 years related experience
• Fluent in communication, both oral and written
• Proficient with Windows based applications (Word, Excel, PowerPoint), Customer-driven, service-oriented, Proactive, self-motivated and a good team player
• Discipline, ability to work and perform under pressure in a fast pace environment
• Willing to learn and must possess a CAN-DO attitude
• Sound judgement and good business sense
• Remuneration package commensurate with qualification & experience.
• Interested candidate to apply with last drawn and expected salary for this position.

Position: Executive Assistant
Location:Various Locations
Working days and hours: 5 Days 9am - 6pm
Salary: $2,800- $3,200

Job Overview:
We are seeking a highly competent and passionate Executive Assistant to support our school operations and provide support to our centre leaders and key appointment holders.

Key Responsibilities:

• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Manage the calendars of centre leaders, scheduling appointments, and coordinating meetings.
• Assist in the preparation and coordination of events and parent-teacher meetings.
• Act as a liaison between the executive team and other staff members, ensuring clear and efficient communication.
• Support the human resources department by processing employee onboarding paperwork, maintaining personnel files, and tracking employee vacation days.
• Coordinate with vendors, clients, and other members of the company to ensure that projects are completed on time and within budget.
• Manage the logistics of the school's bus fleet, ensuring proper scheduling, maintenance, and safety protocols are followed.
• Handle sensitive information in a confidential and professional manner.
• Support the implementation and upkeep of administrative systems and procedures.
• Assist in managing finances and budgeting, including preparing invoices, tracking expenses,doing basic bookkeeping, and creating financial reports.
  
  Requirement:
• Minimum of 3 years’ experience as an executive assistant or in a related role.
• At least a Diploma Level qualification in any field
• Knowledge of early childhood education industry is a plus.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: Marine Product Service Provider
• Position Title: Sales Support Coordinator
• Working Location: West – Tuas Link (Walking distance)
• Working Hours: 5 days (Monday to Friday: 8 am-5 pm)
• Salary Package: Up to SGD 3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Involve in the preparation of proposals, ensuring coordination and timely follow-ups on offers.
• Oversee and coordinate the timely and efficient fulfillment of orders, including the arrangement of delivery schedules.
• Accurately record all transactions and data entries in the system, and ensure proper filing of all related documents.
• Address customer queries and deliver comprehensive after-sales support.
• Aid in the collection of accounts receivables.
• Contribute to the preparation of reports as required.
• Continuously update product knowledge to effectively assist customers.
• Strive to meet and exceed individual and departmental KPIs.

APPLY NOW!!!

• Min. N level
• Min. 2 years of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67190 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Overview

Our network of global Microsoft Innovation Hubs (formerly MTC - Microsoft Technology Centers) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.

As an Architect in the Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, a technical leader who is challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Deliver exceptional customer engagements: Based at your facility location, you will prepare and deliver engagements to enterprise customers that are both technically deep and inspirational. These include strategic alignment and envisioning sessions, architecture design sessions, and building of rapid prototypes, and hackathons. You take a holistic view to leverage capabilities across the entire Microsoft cloud platform. You will work with account teams and other technical folks across Microsoft to maximize customer benefit and accelerate deals success.
• Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision to use Microsoft solutions and cloud services to transform their business.
• Set vision: You will use your passion for customer experience and technical depth to craft for customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
• Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.You should be an expert in Azure application, data, and AI architecture, capable of synthesizing business and technical requirements into cohesive solutions. This includes app modernization (microservices, serverless, container architectures), infrastructure transformation (cloud migration, networking), and edge/IoT strategies (including edge compute, digital twin), all while ensuring governance, security, and compliance. You should also be conversant and familiar with the latest trends driving digital transformation including generative AI, machine learning, analytics, and modern data architecture.
  
  As a technical leader, your expertise in cloud-native development is essential, and you'll be guiding decision-makers through designing and implementing industry-relevant use cases that solve their important problems.

Qualifications

Required/minimum qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
• Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Location: East

Responsibilities:

• Technical Property Management: Oversee the technical aspects of property management, including building systems, infrastructure, and maintenance protocols.
• Maintenance Planning and Execution: Collaborate with property managers to develop and implement preventive maintenance plans, ensuring that building systems, equipment, and infrastructure are functioning optimally.
• Energy Efficiency: Identify opportunities to optimize energy usage in buildings and implement sustainable solutions to drive energy efficiency and cost savings. Stay updated on energy regulations and rebates to maximize efficiency and compliance.
• Vendor Management: Engage and manage relationships with service providers, contractors, and suppliers for technical maintenance and repairs. Ensure timely completion of tasks and adherence to quality standards.
• Technical Assessments and Audits: Conduct regular inspections and assessments of properties to identify maintenance needs, potential risks, and compliance with technical standards and regulations. Develop action plans to address identified issues.
• Budgeting and Cost Management: Assist in the preparation and management of the technical budget, monitoring expenses, and optimizing costs while maintaining quality standards.
• Technology Integration: Evaluate and implement emerging technologies and systems to enhance property operations, such as building automation, security systems, IoT devices, and energy management software.
• Compliance and Regulations: Stay updated on local building codes, safety regulations, and environmental requirements. Ensure properties comply with relevant standards and implement necessary remedial actions.
• Communication and Coordination: Collaborate with property management teams, tenants, and other stakeholders to address technical issues, provide updates on maintenance projects, and ensure timely resolution of concerns.
• Documentation and Reporting: Maintain accurate and up-to-date records of property maintenance activities, contracts, service agreements, and technical documentation. Prepare reports on building performance, maintenance activities, and expense tracking.

Requirements:

• Minimum 3 years of experience in mechanical trades of ACMV, Plumbing & Sanitary in facility management or building M&E services works
• Experienced in building automation systems (BMS)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

We are looking for someone willing to support our operation/logistics department by simply assembling paper board-related installation and folding jobs. He/She needs to also monitor inventory, lift boards, and fold. It requires some physical strength for this position.

Position title : Business Central M365 Technical Consultant
Location: Commonwealth
Working Days: 5 days
Working hours : 9am-6pm
Salary : $5,000 - $8,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• Collaborate with functional consultants to develop add-on solutions for customers.
• Develop programs in Dynamics NAV and Dynamics 365 Business Central (on-premise or online).
• Participate in business requirement study.
• Develop Power BI Report and Dashboard.
• Develop Apps for Business Central using Power App.
• Manage & review team of outsource employees’ projects

Requirements:

• Skill in NAV C/AL, Business Central AL, JSON, .Net programming.
• Business Central Reports design.
• Webservices & API programming.
• Possess minimum a Diploma / Degree in IT.
• Minimum 5 years of relevant working experience.

Key Responsibilities:

• Oversee and manage construction activities related to Dwall construction, deep excavation, C&C tunnels, drainage systems, pavement construction, taxiways, and runways.
• Ensure compliance with Singapore standards and regulations throughout the project lifecycle.
• Conduct regular inspections to ensure quality control and adherence to project specifications.
• Coordinate with contractors, engineers, and other stakeholders to resolve technical issues and ensure smooth project progress.
• Monitor and report on project progress, including budget and schedule updates.
• Implement safety protocols and ensure a safe working environment for all personnel.

Requirements:

• Bachelor's degree in Civil Engineering or .
• Minimum of 3 years of experience as a Resident Technical Officer in construction projects, preferably with experience in Singapore.
• Proficiency in project management and construction supervision.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

SAP Technical Consultant (Treasury Module)

Work experience: Minimum 5years of experience in SAP Treasury

Job Description: Maintenance Team Lead – SAP Treasury

Background

Role and Responsibilities:

• Manage a team of System Operation/Maintenance Support based in various locations.

• Consolidate and allocate service requests related to system defect, system enhancements

and configuration changes to the operation Business support, operation IT support or

maintenance IT support.

• Advise and guide existing and new team members on SAP Treasury

• Monitor and track support team performance.

• Summarize cases and communicate to IT management team based in Japan as well as

business stakeholders based in Singapore,

• Escalate and track system defect with service providers and SAP,

• Review and approval internal documentation.

Requirements

• Around 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House

Cash (IHC), preferably SAP S4 HANA.

• Solid SAP foundations with SAP FICO experience.

• Prior experience in handling support and application management support for a vendor or a

system integrator.

• Team leadership skills, promoting a sharing and learning culture across members.

• Ability to summarize large amount of information and communicate effectively to various

internal stakeholders.

• Ability to correctly understand business requirements and recommend optimal solutions.

• Problem solving oriented and able to articulate various solutions with pros and cons.

• Ability to work under tight timelines.

Purchasing Support Analyst (Central/6 Months Contract/Up to $6500)

Are you meticulous and feel energized through operational processing for APAC and China region?

Bring your exceptional skills in handling customer queries and delivering high efficiency and stewardship in our purchasing process.

Core Responsibilities

• Support BSO performance management reviews and taking initiative in areas of problem solving
• Support execution of PO processes in a timely, efficient and accurate manner, including
• Processing purchase requests in Coupa system
• Handling Service Now incidents & chat queries
• Vendor sourcing per agreed threshold with Procurement team
• Supplier onboarding and Coupa Reporting
• Supporting high-quality service handling of complex customer queries
• Actively delivering efficiency initiatives across cross functional areas
• Building customer relations and handling collaborator management (middle management VOC) across areas and geographies
• Support regional projects
• Supporting and ensuring compliance of the company policies and procedures, and supporting operation of global, standardised and scalable processes
• Using Activity Based Working, actively taking part in crafting a culture that inspires to collaboration, encourage knowledge sharing and incorporates exciting “New Ways of Working” in the everyday
• Understanding, learning and using the financial IT platforms ARIS, the local and global processes and policies as an enabling function
• Work with AP & Procurement to improve PO compliance

Play your part in our team succeeding!

The Supplier Services (SS) function is a key finance functional area within the Business Services Operations (BSO) unit. The SS team handles operational and tactical tasks towards the organisation's Groups vendors & employees in close cooperation with the rest of the business.

The Purchasing Support team is part of the Supplier Services (SS) department, which covers some parts of the Procure-2-Pay process for the organization and therefore holds a meaningful role within the Business Service Operations covering APAC & China.

The departmental focus is to:

• Make sure we live our partner promise by ensuring timely and accurate handling of purchase orders to organisation companies in APAC & China.
• Ensure that the company is applying agreements and contracts crafted by the procurement department.
• Ensure high quality, stewardship and compliance in global processes
• Mitigate risk of fraud in our purchase processes

Do you have what it takes:

• 3-5 years of professional working experience in a Procurement role
• BA degree or equivalent experience
• MS office: experienced - Advanced level of MS excel
• SAP or other large scale ERP required
• Experience in Coupa is a plus
• Analytical, detailed and high-quality oriented
• Manage multiple tasks successfully
• Experience in working in highly collaborative environments
• Shared Service experience

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

IT Sales Support Specialist, East area, $2,500-3000/month

• East area
• Monday to Friday 9am to 6pm
• START ASAP
• 1 year contract (convertible to perm)

Job description:

• Ensure efficient and effective coordination of sales administration processes to deliver exceptional customer satisfaction.
• Assist Account Managers in preparing detailed and accurate sales quotations in response to customer inquiries, ensuring timely follow-up.
• Address customer requests for quotations and product information related to new purchases or renewals of licenses and maintenance agreements.
• Verify pricing details before submitting purchase orders to the Purchaser for processing.
• Process sales orders for confirmed transactions, ensuring accuracy and timeliness.
• Respond to customer delivery requests and coordinate with the Operations team to fulfill requirements.
• Monitor and follow up on tender progress and updates.
• Build strong relationships with customers to identify additional opportunities beyond their immediate needs, driving increased sales revenue.
• Perform general administrative tasks and any other duties assigned by the company.

Requirements:

• Minimum of an ‘O’ Level qualification with 2 to 3 years of experience in customer service, preferably in the Information Technology or IT System Integrator industry.
• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

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