Job Responsibilities

• Responsible for the technical delivery, quality and client management for projects assigned
• Lead and supervise technical teams across multiple projects
• Ensure all technical aspects align with project goals, deadlines, and budgets
• Work closely with directors, engineers, designers, and other stakeholders to meet project requirements
• Set design criteria, check design calculation and drawings, agree on design concepts with Division Director
• Assist in preparing fee proposals and supporting the company’s business development efforts
• Prepare and monitor cost and quantity estimates
• Control scope of work in relation to fee
• Prepare design reports at all design stages from concept to construction documentation
• Ensure accuracy and timeliness of all works carried out by the Team
• Ensure high-quality output and troubleshoot issues with technical components
• Handle all correspondence including reports, technical specifications, and other documents relating to assigned projects
• Attend design/site meetings, including all other important meetings with Architects, Clients and Authorities
• Lead, mentor and provide training on new technologies and tools for team members
• Ensure all technical aspects comply with industry standards, safety regulations, and ISO quality procedures

Job Requirements

• Bachelor’s degree in Civil Engineering or a related field
• At least 12-15 years of experience in a technical field, with 6-8 years in a leadership or management role
• Excellent leadership and communication skills, with the ability to effectively manage and coordinate a diverse team of stakeholders
• Strong problem-solving and decision-making abilities, with a keen attention to detail
• Proven ability to work under tight deadlines

Job Description

• Plan the installation of IT solutions, CCTV & other electronic equipment
• Plan for testing & commissioning
• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 3 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends and public holidays

Work Week & Shift: 6 days, rotating shift

Location: Airport Blvd OR Changi North Crescent

Job Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment
• technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of ICC systems and equipment
• Manage, perform and ensure all maintenance activities and repair works are timely follow-through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe
• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities
• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime
• Be proactive in resolving technical faults, contributing initiatives and continuous improvements
• Always observe and follow all Safe Work Procedures and Food Safety requirements
• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately
• Perform and support other relevant duties and projects assignments if required

Compensation:

• sign-up bonus of $5000
• annual wage supplement (AWS)
• allowances*
• overtime
• transport will be provided for working beyond midnight.

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 8-12 years of design experience or design management experiece.

Job Description

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements

Requirements

• Bachelor degree in Civil, Structural or in a related field recognised by the PEB Singapore.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi works
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly
• Must be self-motivated and able to work independently

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Job Description:

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements.

Job Requirements:

• Bachelor degree in Civil, Structural or in a related field accredited by Singapore's Professional Engineer Board.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi, M&E works.
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly.
• Must be self-motivated and able to work independently.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

• Min 5+ Years of experience In field of Software Engineering
• Proficiency in MS SQL for database management and development.
• Hands-on experience in PowerShell scripting for automation.
• Strong knowledge of C++ programming and object-oriented design.
• Expertise in Unix Scripting for server management.
• Familiarity with REST API architecture and development.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

• Min 5+ Years of experience In field of Software Engineering
• Proficiency in MS SQL for database management and development.
• Hands-on experience in PowerShell scripting for automation.
• Strong knowledge of C++ programming and object-oriented design.
• Expertise in Unix Scripting for server management.
• Familiarity with REST API architecture and development.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

• Min 5+ Years of experience In field of Software Engineering
• Proficiency in MS SQL for database management and development.
• Hands-on experience in PowerShell scripting for automation.
• Strong knowledge of C++ programming and object-oriented design.
• Expertise in Unix Scripting for server management.
• Familiarity with REST API architecture and development.

Key Responsibilities:

• Manage repair and maintenance operations for various pump systems, including [list types of pumps, e.g., centrifugal, submersible, or rotary pumps].
• Lead and mentor a team of technicians, ensuring high performance and professional development.
• Diagnose and troubleshoot complex mechanical or hydraulic issues in pump systems.
• Develop and implement preventive maintenance schedules to reduce downtime.
• Ensure all repair and service activities comply with safety and industry standards.
• Liaise with clients to understand their requirements and provide tailored solutions.
• Oversee inventory management for spare parts and repair tools.
• Prepare technical reports, cost estimates, and project timelines for clients.
• Collaborate with procurement teams to source quality materials and equipment.
• Drive process improvements to enhance operational efficiency and customer satisfaction.

Key Qualifications:

• Proven experience in pump repair and maintenance, preferably in a leadership role.
• Strong understanding of [hydraulic principles, pump mechanics, fluid dynamics, etc.].
• Excellent troubleshooting and diagnostic skills.
• Proficient in using diagnostic tools and software related to pump systems.
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Familiarity with safety regulations and industry standards.

Job Description

• Industry/ Organization Type: Manufacturing (O&G)
• Position Title: Technical Sales Engineer
• Working Location: Redhill
• Working Hours: 5 days (Monday to Thursday 8.30 AM – 6 PM, Friday 8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $6,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and grow key accounts in the Oil & Gas or Petrochemical sector.
• Establish and maintain business relationships with target customers to secure sales.
• Cultivate a comprehensive understanding of the customer’s operations and objectives.
• Develop and adhere to optimum profit margins and pricing points.
• Monitor assigned accounts - including progress, customer requests, competitor activity, and execution updates.
• Collate forecasts and reports for each key product/service offering assigned.
• Plan and negotiate long-term contracts with key account customers.
• Present and close sales opportunities to executives at major oil companies.
• Continually push company’s product/services to existing customers.
• Coordinate site work and discuss technical requirements on-site with customers.
• Review customer requests and provide technical solutions.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Mechanical Engineering or equivalent.
• Has 3 years of working experience in downstream oil and gas/petrochemical industry preferred.
• Prior experience in flange management is advantageous.
• Proficiency with CAD tools such as Solidworks and AutoCAD is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ROLES & RESPONSIBILITIES

1. Technical Maintenance and Troubleshooting

• Perform hands-on troubleshooting and repairs of vending machines to ensure optimal functionality and timely deployment.
• Investigate field failures, identify root causes, and implement corrective and preventive actions.

2. Project Implementation

• Actively participate in the implementation of technical projects, adhering to timelines and quality standards.
• Provide technical expertise and support for new machine setups and upgrades.

3. Research and Development (R&D)

• Contribute to the development and testing of new vending machine models, features, and systems.
• Conduct research and development activities as needed to improve existing machines, focusing on enhancing functionality, efficiency, and innovation.
• Provide technical insights and feedback for products tested.

4. Inventory and Technical Store Management

• Oversee the spare parts inventory, including stock tracking, stocktaking, and ensuring adequate supply.
• Supervise the Technical Store's operation, ensuring proper documentation, equipment tracking, and adherence to safety standards.

5. Reporting and Documentation

• Prepare concise technical reports detailing activities, machine performance, and recommendations for improvements.
• Ensure accurate and timely submission of administrative and operational reports through the Technical Assistant.

6. Process Improvement and Efficiency

• Identify areas for process optimization, cost savings, and efficiency improvements within technical operations.
• Propose and implement solutions to enhance technical workflows.

7. Team Collaboration and Leadership

• Provide guidance and hands-on support for complex technical tasks, fostering collaboration within the team.
• Conduct training sessions to upskill team members and enhance their technical capabilities.
• Manage and guide the reporting staff, delegating tasks and overseeing their performance in reporting, administrative work, and technical store management.

8. Vendor and Supplier Coordination

• Build and maintain strong relationships with vendors and suppliers to address field defects and procurement needs.

9. Additional Assignments

• Undertake additional technical responsibilities as assigned to support team and organizational goals.

REQUIREMENTS

• Minimum Nitec in Electronics Engineering or an equivalent qualification.
• At least 2 years of hands-on experience with machine control systems and computer systems.
• Proficiency in basic computer applications, including MS Office and MS Excel.
• Strong self-motivation and a proactive, hands-on approach to tasks.
• Effective interpersonal and communication skills, with fluency in both English and Mandarin.
• Ability to thrive under pressure in a fast-paced environment.
• A team-oriented mindset combined with a willingness to take initiative and work independently when required.
• Strong work ethics, commitment to service, and a passion for learning and professional growth.
• Analytical and methodical problem-solving skills with a curiosity for technical challenges.
• bizSAFE Level 2 certified or willingness to complete the certification upon employment.

Work Location: Kaki Bukit View

Interested candidate please submit resume indicating your current/last drawn salary and salary expectation.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job responsibility

• Technical advice on the commissioning of OCGT project
• Supervisor on the commissioning of OCGT project after GT fire

Job Requirement

• More than 3 years of experience in commissioning of Gas Turbine Combined Cycle power plant
• Advanced knowledge of auxiliary equipment start-up for Gas Turbine Combined Cycle power plant.
• Advanced knowledge of gas turbine control system and sequence.
• Work experience at construction sites.

>> Job title: Technical Supervisor

>> Location: 82 LOR 23 GEYLANG

>> Working hours: 8.30am to 5.30pm

>> Salary: $3500 - $5500

>> Preference: Full-time job

HIGHLIGHTS:

- One-on-one coaching system

- Personal Development Training

- Overtime and Transport 


RESPONSIBILITIES:

- Supervises and coordinates activities of workers engaged in one or more occupations.

- Establishes or adjusts work procedures to meet production schedules, using knowledge of capacities of machines and equipment.

- Minimum 3 -4 year relevent experience.

- Develop and improve operational processes to ensure the efficiency and effectiveness.

- Responsible for providing timely and accurate reports and/or metrics that align to the department reporting as necessary

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

DM Advertising Welcome you to join our team!

Infra Operation L2 Support Engineer

GENERAL DESCRIPTION
The Infra Operation L2 Support Engineer will be a member of the IT Service Management team. The Support Engineer will provide (Level-2) technical support for business-critical infrastructure and applications The engineer will also act as the 2nd line of defence for Service Desk support for unknown issues requiring additional analysis and troubleshooting.

SKILLS REQUIREMENTS

• 10 years of technical customer focused experience is desired
• Experience with Windows and Linux servers
• Familiar with ITIL v4 (definitions, processes optimization…)
• Client Management (Internal Users)
• Business Management
• Resolution of support issues within the Infra Operation team
• Coordinate and monitor all activities designed to track the availability, recoverability (continuity), performance and resource consumption of business-critical infrastructure and applications
• Inform in case of technical failures, application-related messages or about planned interruptions
• Process (analyze, workaround, fix) application faults/errors reported by system, user or monitoring
• Ensure ongoing infrastructure operation for business-critical infrastructure and applications
• Create and update internal documentation to share Know-how with users and other support colleagues
• Prioritization and escalation of issues according to impact and urgency
• Act as an interface between L1 and L3 support teams
• Collaboration with L3 team on projects related to current and new technologies.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills