ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities :

• Lead a team of Technicians and Supervisors for Mechanical facilities related activities
• Advise and lead the technical investigations for rectification works
• Liaise with contractors for rectification works or ad-hoc jobs
• Investigate, analyze and determine the root cause for breakdowns and faults
• Prepare technical reports on breakdowns and proposal
• Any other ad-hoc assignments assigned by the supervisor

Requirement :

• Minimum Diploma in Mechanical Engineering
• At least 3 years’ relevant experience in the facilities management industry
• Good communication skills, positive mindset and strong willingness to learn
• Hardworking and able to multi-task
• Have good documentation practice
• Has a good safety mindset and displays good WSH behaviour.

Job Summary:

The Head of Technical will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

The Head of Technical reports to the Technical Director.

Job Responsibilities:

• Lead a department with multiple teams of internal and/or external resources to deliver specified works within agreed parameters.
• Manage Security and Fire Decam teams and responsible for departments the day-to-day activities and operations.
• Implement and enforced best-practice Technical/project methodology and processes to the team, with the objective of better management.
• Develop and actively manage project plans in line with company standards to ensure solutions are delivered within agreed parameters.
• Take appropriate corrective action to ensure delivery remains on track.
• defining requirements, agreeing terms and ensuring delivery.
• Relationship management with external partner(s), communicate effectively and keep control of deliverables.
• Enhance current documentation of all infrastructure components and operation processes.
• Study the current department structure and provide the proposal and implementation plan for the restructure.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Lead one team and manage the team to complete the works within the schedule and budget.
• Study the current department structure and provide the proposal and implementation plan for the restructure.
• Sets targets, implement guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• In charge of Technical BCM and Banking audits with technical solutions to address audit findings.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• Enforces standard policies and procedures to technical department.
• All other duties as assigned by management.

Job Requirements:

• Minimum 8-10 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Possess good leadership and organizing abilities
• Experience in the Security, ACS, CCTV, IDS, FIDS industry with integration knowledge and exposure to products and operations will be an added advantage
• Possess minimum diploma in Electrical/Electronics Engineering with at least 4 years working experience as managing agent of military camps

About our Company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons
• Ensure that site personnel carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Perform tests to check the quality of materials
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and relevant stakeholders
• Attend meeting with qualified persons and relevant stakeholders
• Prepare progress reports
• Work under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project
• Any other duties as assigned from time to time

Prerequisites

• Diploma/Degree in Civil & Structural Engineering
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• Minimum 2 years of experience as a Resident Technical Officer (RTO)
• Able to read and interpret architectural drawings and details of construction projects
• Candidates with experience working in live plant conditions have added advantage
• Project Location: Jurong Island (Transport will be provided at designated pick-up points)

Responsibilities:

· Lead the local IT Department managing projects and the daily operations on data centre, servers, network infrastructure, cybersecurity, desktops and applications;

· Design and implement network infrastructure and cybersecurity measures to meet new business requirements and applications. Perform server consolidation and virtualization to replace aging servers;

· Manage the local data centre (CMS, FM200, UPS, CCTV);

· Liaise with potential and existing clients to understand their cybersecurity requirements to design and propose appropriate solutions;

· Design and update IT policies and procedures, perform vulnerability assessments, penetration tests and baseline hardening to meet their requirements of SSAE-18 certification, global IT standards and clients’ cybersecurity needs;

· Work with the Management and stakeholders to update the BCP/DR plan to meet new business requirements;

· Provide 2nd level support for the team of IT engineers. Escalate issues to vendors for quick resolution, schedule monthly servers’ maintenance, deploy upgrades/patches for systems and applications, perform system and cybersecurity monitoring;

· Assist in designing and implementing automated operations processing to improve effectiveness and efficiency of the team;

· Lead and ensure key group IT standards are followed to improve overall infrastructure stability and maturity;

· Project management such as overseeing entire project and preparing project schedule (Gantt Chart), etc.;

· Maintain relationship between customers and Juss Solutions Group;

Requirements:

· Degree in Computer Science/Information Technology or equivalent preferred;

· Minimum 10 years’ of IT experience with at least 5 years in a managerial position;

· Possess CCNA / CCNP certification will be highly valued;

· Experience in managing internal and external IT security audits is preferred (e.g. SSAE-18, MAS TRM, global audits, clients’ audits, etc.);

· Strong technical background in cybersecurity and network technology and management, i.e. firewalls, IDS/IPS, VPN, NAC, MDM, SIEM, routers, switches, antivirus, patch management, privilege access management, end point security, etc.;

· Proficient in Microsoft products which include Windows Server 2016/2019, SQL, Microsoft 365, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc.;

· Hands-on experience in administration of backup and recovery solution such as Veeam or Veritas , SCCM, VMWare, Citrix, Cisco & HPE switches, SAN, etc.;

· An advantage if candidate possess a Class 3 driving license;

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : API Technical System Analyst

• Must have 5+ years of a Core API System Analyst or API Technical Business Analyst experience is a must.
• 03+ years recent working experience in API technical analysis in banking domain is a must.
• Working experience in banking industry is mandatory for at least 03+ years.
• Must be hand-on experience with Agile BA ways of working like writing story points.
• Must have experience in eliciting high-level API technical requirements, formulating API specifications, collaborating with stakeholders, and ultimately shaping the API's structure.
• Write and maintain API programmable code outlined in technical instructions and specifications for software applications and operating systems.

Must be very well versed with:

Two Sides of API Utilization

APIs can be classified into two broad categories: those that are created (i.e., "produced") and those that are consumed (i.e., "utilized").

2. Technical Document Analysis

When dealing with the consumption of an API, it is often provided by a third-party vendor or provider. The API's documentation is a critical resource, encompassing vital information such as functional aspects, request payload, response payload, status messages, data attributes, data lengths, permissible values, and more.

API Monitoring and Maintenance

Post-release, continuous API monitoring is essential to track the uptime, performance, security, and adherence to SLAs. Regular maintenance ensures that the APIs remain reliable and that any issues are promptly addressed.

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

HDB RESIDENT TECHNICAL OFFICER

1) Minimum 3 years experiences in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS)4). Preferable with prior experience in HDB projects.

JOB DESCRIPTION:

1. Expert-level knowledge of Java/J2EE/React.js technologies
2. Strong understanding of full-stack architecture and design principles
3. Proficiency in Spring Boot and RESTful API development
4. Advanced experience with state management in React (e.g., Redux, Context API)
5. Good understanding in modern JavaScript (ES6+) and TypeScript
6. Solid understanding of Java application servers and ORM frameworks
7. Proficiency in build tools (e.g., Maven, Gradle, Webpack) and version control systems (e.g., Git)
8. Experience with CI/CD tools and practices
9. Strong knowledge of database technologies (SQL and NoSQL)
10. Familiarity with cloud platforms, preferably AWS or Azure
11. Experience with microservices architecture
12. Knowledge of containerization and orchestration tools (Docker, Kubernetes)
13. Understanding of GraphQL and server-side rendering
14. Proven experience in enterprise architecture and system design
15. Strong analytical and problem-solving skills
16. Excellent communication and presentation abilities
17. Leadership experience in managing and mentoring technical teams

We are looking for a Resident Technical Officer (RTO) to join our team for a key project with the Land Transport Authority (LTA). This is an exciting opportunity to be involved in critical infrastructure development, ensuring quality and compliance in civil and structural works.

Key Responsibilities:

• Supervise and monitor construction progress, ensuring compliance with approved drawings, specifications, and contract documents.

• Inspect materials and workmanship to maintain high-quality standards and adherence to project requirements.

• Conduct regular site inspections, report defects or non-conformances, and coordinate with the Qualified Person (QP) and other stakeholders to resolve issues.

• Provide onsite supervision and maintain accurate site records, ensuring all works align with approved plans.

• Oversee safety, environmental, and health matters, ensuring contractors follow relevant regulations.

• Prepare and submit progress reports to the QP and stakeholders, ensuring project timelines and quality standards are met.

• Assist in reviewing contractor's drawings, method statements, and procedures for proper execution on-site.

• Supervise the installation and monitoring of instrumentation, ensuring compliance with approved plans and regulatory requirements

Job Requirements:

• Diploma in Civil and Structural (C&S) Engineering.

• Must possess a valid RTO certificate from IES Singapore.

• Self-motivated and able to solve issues independently.

• Minimum 3 years of experience in the construction industry, with at least 1 year as an RTO.

• Experience in supervising the installation of monitoring instruments and using software for data presentation and analysis.

Job Descriptions

• Lead Tenders & Proposals team in the development of comprehensive and compliant tender proposal packages
• Responsible for sourcing projects to tender
• Responsible for receiving, organizing and reviewing tender specifications and most importantly to fully understand project preambles and method of measurement for purpose of preparation accurate costing for tender in line with Project Requirements
• Review and ensure correctness of all tendering/bidding document, Tender Questionnaires and Pre-qualifications document prepared by his subordinates
• Provide timely and complete Tender Packages tothe upper management.
• Maintain positive relationships with customers in tender discussions with Customers

Job Requirements

• Bachelor’s in Civil engineering or any related discipline
• Minimum 8 years of experience working as an Estimator role with residential background
• Prior experience in an Asst. Manager/ Manager / a Senior Estimating role and managing a team
• Excellent understanding of Cost Management, Change Control, Planning & Risk Analysis & Management
• Thorough knowledge of estimating techniques and systems with a detailed knowledge of how these are applied

Job Responsibilities:

• Take and carry out instructions from the Superintending Officer
• Supervise and ensure the instructions from the Superintending Officer
• Supervise the execution of the works and maintain quality control and ensure that the works are carried out in accordance with the Contract Specifications, Drawings
• Assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the Project
• Attend all site progress, variation, co-ordination and design/technical meetings as required and to keep proper minutes of these meetings, relating to the Project and other duties
• Liaise and co-ordinate with Public Authorities/Statutory Boards/stakeholders and other Consultants employed by Client.
• Assist to resolve all site issues, including coordination with adjacent/ nearby construction sites and report to the supervising Qualified Persons
• Assist the Superintending Officer, SO Rep and/or SRE/RE in the review of Contractor’s proposed method statement and working procedure and to verify that they are properly executed on site.
• Assist the Superintending Officer, SO Rep and/or SRE/RE to verify all variations carried on site.
• Verify all reports and claims submitted by the Contractors.

Job Requirements:

• Minimally a Diploma in any construction-related field from any local or foreign polytechnic.
• The candidate must be a registered Resident Technical Officer with BCA.
• At least two (2) years site supervisory experience in reclamation related projects.
• A minimum of five (5) years of marine related projects or other related working experience may also be considered on a case-by-case basis.
• Must be literate in English and have adequate knowledge to use computer, reply to emails, use computer software, e.g. Microsoft Word, Excel etc.
• At least two (2) years site supervisory experience in land-based construction related projects for projects that require land-based supervision works.

• Work hand-in-hand with the shift teams to ensure adherence to the production plan, resolve issues, as required

• Be considered to have more than one area of manufacturing expertise, for example, Upstream processing/Downstream processing/ Equipment Preparation/ Buffer Preparation and/or knowledge in key systems like EBM/XFP/CIP/SIP knowledge

• Act as subject matter expert during audits, explaining and walking through specific process operations or investigations, as applicable

• Carry out deviations investigations in the GEMS system, including product impact assessments and implement CAPAs

• Be a change control owner in the CCMS system, if applicable

• Maintain recipe configuration management documentation, if applicable

• Carry out material support activities including liaising with MLCM or vendors to address material issues, if applicable

• Develop and implement CAPAs arising from audits

• Informing management of events impacting production schedule

• Propose and review document revisions

• Carry out work in a safe manner, notifying management of safety issues and risks

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job highlights

Career growth opportunity, Industry experts

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Analyst to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications

Minimum Qualifications

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• ICT Technical Assistant to manage the school's daily ICT operations and processes supporting the school's 1:1 Personalize Digital Learning Programme, with particular focus on students' Chromebooks. The services include:
• Managing the school's ICT resources, including inventory and asset management, maintenance of ICT equipment, replacement and condemnation of ICT equipment, and loaning of ICT equipment.
• Updating information on the school website and school portals.
• Managing and maintaining non-SSOE equipment and devices, e.g. Chromebooks, Mac Books, Windows laptops, projectors and visualizers.
• Managing and monitoring students' usage of Chromebooks in the school and maintaining whitelist/blacklist via DMA software.
• Providing first-line technical support for students' Chromebook devices and liaising with vendors for repair/collection.
• Providing support for AVA/IT/Live-stream setup during school functions/events.
• Providing ad hoc technical support to staff in the school when necessary.
• Conducting ad hoc IT training for staff and students (when required).
• Conducting stock-taking for all ICT resources (equipment and software) twice yearly.
• Performing any other ICT-related administrative or operational duties as required.

Requirements

• GCE 'N' Level Certificate or equivalent and above (education certification may be offset with relevant work experience)
• Good interpersonal, communication, analytical and negotiation skills
• Ability to multitask, work both independently and as a team
• Candidates must have at least 2 years of relevant working experience

Working hours

• Mondays to Thursdays: 7.30am to 4.45pm inclusive of 45mins lunch break
• Fridays: 7.30am to 4.15pm, inclusive of 45mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 January 2025 to 31 December 2025
• With option to extend (Discretion)
• This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

• Well Established Company
• Salary $5000 - $7000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
• Ensure systems and processes comply with workplace safety and health regulatory requirements
• Ensure that customer quality specifications are constantly met
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
• Possess at least 3-5 years of relevant working experience in Security Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Summary

· The company is seeking an experienced and detail-oriented Deviation Writer to join our Manufacturing Engineering team.

· This role is crucial for translating a variety of complex technical events into clear, accurate, and robust investigations.

· The Deviation Writer will work closely with the Manufacturing, Production Engineering, Manufacturing Sciences and Technology, Supply Chain, Quality, and other cross-functional teams to create comprehensive investigations that leverage facts and data to support robust root cause conclusions, effective corrective actions, and systematic all-encompassing preventative actions.

· The Deviation Writer will exemplify excellent interpersonal skills and be capable of developing productive customer-centric working relationships with internal and external customers and have a role with high visibility to all departments.

· The Deviation Writer will have strong familiarity with industry standard electronic Quality Management System(s) and Microsoft Office suite products.

· They will thrive working autonomously utilizing strong self-management and organization skills but also be able to interact, collaborate, and lead within a team environment.

· The Deviation Writer will value the processes owned by internal customers and subject matter experts and will possess a demonstrated ability to support and influence positive outcomes in the application of that knowledge to wider processes.

Essential Job Functions:

· Understand, investigate, and author a variety of deviating conditions or nonconforming events across multiple technical departments, in alignment with Subject Matter Experts.

· Self-motivated to fact gather, analyze information, interpret data, utilize expertise from Subject Matter Experts, etc. in an effort to provide supportive evidence to the investigation and root cause.

· Experience utilizing a variety of analysis tools to support root cause identification; Ishikawa Fishbone, 5 Why, etc.

· Ability to critically think outside the box for robust corrective and preventative actions; leveraging automation and engineering controls to error-proof equipment and processes.

· Demonstrated ability to translate complex, technical processes and descriptions into simplified, understandable write ups.

· Eagerness to collaborate and partner with both internal and external stakeholders to comprehensively represent the facts of an investigation in a logical and presentable manner.

· Evaluating historical deviating conditions, adverse events, non-conformances, etc. in order to identify and prevent trends.

Special Job Requirements:

· Bachelor’s degree in a scientific, engineering, or technical discipline.

· Minimum of 3 years of experience in technical writing within a regulated GMP environment, preferably in the pharmaceutical, biopharmaceutical, or biotechnology industries.

Additional Preferences:

· Proficient in writing clear, concise, and accurate technical documentation.

· Strong understanding of GMP manufacturing processes and regulatory requirements.

· Excellent organizational skills with high attention to detail.

· Ability to collaborate effectively with cross-functional teams and communicate complex information to diverse audiences.

· Familiarity with documentation tools and electronic document management systems (EDMS).

· Exceptional computer skills, particularly moderate to expert level experience with Microsoft Word and Microsoft Excel.

· Ability to manage multiple projects and deadlines simultaneously.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Resposibilities:

• Receive customer enquiries through customer portal or email.
• Download, update, and monitor customer product Bill of Material (BOM), drawings, and specifications and its revisions.
• Prepare Sales quotation/proposal/tender documents during RFQ/quotation stage.
• Check and ensure compliance to all specifications prior to providing customer the proposal.
• Calculate material, machining, cladding and other associated costs to quotations.
• Ensure quotations submitted are competitive and maintain a good profit margin.
• Follow-up on proposals with clients to secure orders.
• Prepare and distribute a Sales Order Job Launch when customer awards Purchase orders.
• Project Management on active Sales Orders and delivery schedules.
• Manage and build customer relationships and improve customer satisfaction.
• Coordinate with other departments to compile and submit documentations as required (e.g. pre-production/ final product documentations, concessions/non-conformances)
• Establish positive communications with customers regularly.

Requirements:

• Diploma/Bachelor’s Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills
• Team player
• Analytical, resourceful, and possess problem-solving capabilities
• Willing to undertake ad-hoc project assignments and be able to multi-task
• Proficient with MS Office tools
• Knowledge/interest in oilfield components and equipment will be an added advantage

What's in it for you?

• AWS & performance bonus
• Staff incentive
• Bespoke training and development programs
• Fun & open working culture
• Staff parties and company events
• Recreation room - pool table, karaoke system, board games, gaming consoles
• On-site gym facilities
• Accessibility (2-mins walk from MRT)

Job Description

• Industry/ Organization Type: Manufacturing (O&G)
• Position Title: Technical Sales Engineer
• Working Location: Redhill
• Working Hours: 5 days (Monday to Thursday 8.30 AM – 6 PM, Friday 8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $6,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and grow key accounts in the Oil & Gas or Petrochemical sector.
• Establish and maintain business relationships with target customers to secure sales.
• Cultivate a comprehensive understanding of the customer’s operations and objectives.
• Develop and adhere to optimum profit margins and pricing points.
• Monitor assigned accounts - including progress, customer requests, competitor activity, and execution updates.
• Collate forecasts and reports for each key product/service offering assigned.
• Plan and negotiate long-term contracts with key account customers.
• Present and close sales opportunities to executives at major oil companies.
• Continually push company’s product/services to existing customers.
• Coordinate site work and discuss technical requirements on-site with customers.
• Review customer requests and provide technical solutions.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Mechanical Engineering or equivalent.
• Has 3 years of working experience in downstream oil and gas/petrochemical industry preferred.
• Prior experience in flange management is advantageous.
• Proficiency with CAD tools such as Solidworks and AutoCAD is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Main goals

Provide end-user support for the Marlink Maritime Satellite communication and value-added solutions – via phone, email and remote management & control channels.

Responsibilities and authorisation

The Support Engineer is responsible for receiving, logging and carrying out administration and fault investigation tasks on the incidents reported by the Marlink end-user/customer.

He/she is further responsible for escalating issues to 2/3.line support functions whenever applicable – as part of the incident management process. The Support Engineer is also responsible for follow up towards the end-user/customer and keeping the customer updated on the progress/status of reported incidents.

He/she is authorized to escalate incidents and problems to the upper support team or Field Resource and/or Logistics when deemed necessary to ensure the continuity of critical Customer and Marlink services.

Main tasks

• Perform first line-end user support over the phone, via email or via remote management & control channels
• Participate in request fulfilment activities when applicable.
• Be part of the 24/7 (follow the sun) shift rotation in RCS team
• Work closely with the other functions in the Maritime Operation and Delivery
• Documentation of all work related to e.g., incident management and request fulfilment in the Marlink Ticketing System.

Main knowledge

• Graduate of Engineering/Electronics/Information Management or equivalent background/experience
• Knowledge in Networking/routing & IP as well as RF theory
• Experience in a technical support / customer service roles
• Experience in Maritime SatCom antenna and modem
• Excellent verbal and written English language skills.

Main attitude competences

• A team player, able to work collaboratively with colleagues and grow as a team
• Work well in customer-facing environment. Handle pressure and challenges with positive attitude
• Be organized and structured at work. Have an eye for detail
• Able to communicate concisely

Work Location: Katong Area

Working Hours: Mondays to Fridays: 6:30am to 3.45pm, inclusive of 45 mins lunch break

Contract Period: Jan 2025 - Dec 2025

Job Description:

Customer Service

· To assist in customer service at the counter

· To answer telephone calls and direct to the respective parties, if necessary

· To assist in administerring simple first aid for students

Generic Email

· To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

· To assist in data entry using Microsoft Word or Excel

Any other clerical duties

· To assist in any other clerical duties assigned

Job Requirement:

• At least GCE ‘N’ or ‘O’ Level

• Able to commence work on 02 Jan 2025

• Good communication and inter-personal skills

• Good team player with a high level of initiative

• Proficient in Microsoft Office (Please indicate proficiency in CV)

• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

EA:22C1322

EAP:24124011

Job Title: Customer Support Executive (12 Month Contract))

Responsilbilites

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Qualifications

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Credit Ops Business Support Officer

Changi Business Park

Mon-Fri 9am-6.30pm

$2,500

6 months, extendable

Secured Loan Servicing Team

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

To apply: Email your resume to:

• Order fulfillment includes but not limited to coordinate the receiving, picking, and shipping of customer orders according to customers’ requirements.
• Ensure orders are processed accurately and on time.
• Manages warehouse inventory and maintains database (WMS) accurately for inventory movements.
• Conduct inventory cycle counting.
• Maintain and filling of documentation and record keeping.
• Reports updating as per company/ customers’ requirements.
• Maintaining a clean and safe office environment.
• Ensure Warehouse Assistant processes the incoming/ outgoing orders as per customers’ requirement and provide guidance if needed.
• Perform any other tasks (job-related) as assigned by the immediate superior

Requirements

• Min N / O level
• Some exp in logistics / order fulfilment / inventory management will be an advantage

West location

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)