Job Highlight

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits, Insurance Coverage
• Staff Purchase Discounts

Responsibilities:

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in Trade Fair and related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

- Responsible for incident technical management and problem resolution; provide root cause analysis and work with Level 3 to implement permanent fixes in production environment

- Manage the technical support team supporting ORGANIZATION systems.

- Identify operational risks that could compromise contractual commitments and work with the Service Delivery Managers to mitigate them

- Maintain high morale within the team and foster teamwork through sharing and engagement, ensuring staff retention

- Perform regular coaching sessions to identify, recognize and support Technical Support Engineers in their areas of development

- Ensure Technical Support Supervisors have the tools and knowledge they need to support customers

- Contribute to the development and enhancement of systems by providing feedback to the development and integration team

- Drive process improvements within the team to ensure outcome targets are achieved

- Foster co-operation and co-ordination between internal departments and vendors to ensure a customer focused view is taken at all times

- Manage the day to day operational aspects and team time management within the site (i.e. schedule, breaks, absences, etc)

Job Descriptions

• He/she shall be responsible in answering customer calls within 3 rings, prepare and process of enquires within 24 hours, quotations according to customers’ requirements within 48 hours, follow up on quotation and order processing
• He/she is authorized to monitor, approve and undersign all quotations that have a value amount of not more than S$5,000 or equivalent. If the quotation value exceeds more than S$5,000 and S$20,000 or equivalent, approval is required by SSE and GM respectively.
• He/she shall assist customer in sourcing of other customized products not listed in our product range.
• He/she shall ensure orders are processed and delivery schedule meeting customer’s requirements.
• He/she is responsible to provide customer with pre and post sales technical support.
• He/she need to achieve sales target set.
• He/she shall be responsible to develop new accounts & maintain designated accounts assigned.
• He/she is responsible for backing up the SSE during his/her absence or whenever necessary/require.
• He/she shall be assisting marketing actions plans such as control and distribution of catalogues, updating of customers’ profiles, informing customers of new products, etc.
• He/she is responsible to generate sales reports as and when assigned by the SSE/GM.
• He/she is to perform work related duties assigned by immediate superior/ management from time to time.
• He/she may need to meet customers in person on an as-needed basis.

Requirements

• ITE or above qualification in Mechanical Engineering
• Basic digital marketing knowledge will be an advantage
• Good communication skill and ability to communicate mechanical concepts clearly and effectively

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

• Preparation of process scheme/process flow diagram/FEED and process description
• Familiar with material and heat balance calculations and thermal rating of heat exchangers
• Development of process data sheets and able to perform NPSH/hydraulic calculation and equipment and line sizing
• Participate in Hazop Study and develop the P&ID
• Prepare material selection diagram and establish requirements for any chemicals, solvents and catalyst
• Perform relief valve sizing, control valve sizing and popping philosophy
• Prepare the equipment and line list and review the various equipment and instrument data sheets
• Interface/coordinate with other discipline for design development

Requirements:

• Degree in Chemical Engineering
• Minimum 15 years of design experience for process system in the oil and gas, chemicals storage and process environment
• Familiar with respective code of practices for process design and fire protection such as API, NFPA, SS532, SS634 etc.
• Able to lead the process team

Job Responsibilities

• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets.
• Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
  Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements

• Diploma in business administration, or a related field
• Minimum 2-3 years of technical purchasing experience
• Familiar with vessel records and certificates is added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

• Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.
• Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.
• Constructing and fabricating parts using hand tools and specifications.
• Able to read wiring diagrams and technical diagrams.
• Inspecting transformers and circuit breakers to ensure they are up to code.

KNOWLEDGE OF AUTOCAD OR ANY KIND OF CAD SOFTWARE.

SOME KIND OF WORKING EXPERIENCE WITH DRAFTING.

PRECISE ATTENTION TO DETAIL.

EFFECTIVELY BILINGUAL.

ENGINEERING AND DESIGNING.

ABLE TO WORK HAND IN HAND WITH THE PROJECT AND SALES TEAM FOR ANY DRAWING REQUIREMENTS.

MAINTAIN REPOSITORY AND UPDATE DRAWING FILES AS NECESSARY.

Must be Computer Literate.

Must possess Forklift Driving License.

Must be able to speak, read and write English.

Will take care of incoming and outgoing goods and stock.

Able to do packing.

Monitor and order Workshop Consumables when quantity is low.

Monitor and stock check when necessary.

Cleaning up of the workshop compound to ensure no mosquito breeding grounds.

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Task Management

• Ensure vessel designs meet all contractual requirements and specifications.
• Oversight of the technical review process for the procurement of all main equipment and materials.
• Oversight of dealings with classification societies, flag states and any relevant regulatory bodies.
• Responsible for the successful resolution of technical issues with OEMs, Client, Classification Societies and Flag states.
• Technical Expert with classification societies rules and flag state regulations.
• Technical Expert of Weight management and control throughout the vessel build process.
• Technical Expert of Inclining Experiments and Lightship Surveys.
• Technical Expert of Sea Trials Protocols including loading conditions.
• Provide leadership and coaching to all engineering team members.
• Work closely with the General Manager, Engineering and Senior Management Group.
• Develop and maintain a strong network of industry suppliers, subcontractors and contacts.
• Identify and communicate process and product improvements.
• High level contractual, negotiation and dispute resolution.

Interpersonal Management

• Communicate effectively: This involves actively listening, clearly conveying information, and providing constructive feedback with all levels of staff.
• Build trust and rapport: This involves being genuine, respectful, and dependable.
• Ensure liaison with shipyard personal and management to ensure product performance is consistent with the aims of the organization.
• Develop and maintain key external relationships with partners, customers, contractors, suppliers and official bodies and organisations.
• Negotiate on behalf of the company, be able to accept realistic compromises when necessary.
• Develop a strong network of industry suppliers, subcontractors, and contacts.

Information Management

• Develop full understanding of vessel/product specifications and performance and educate internal/external stakeholders.
• Develop full understanding of relevant classification and survey body rules that affect the quality performance of our products and educate internal/external stakeholders.
• Responsible for, project documentation and reporting.
• Develop full understanding of scope and impact across different departments/projects/areas of business.
• Assist Project Manager to quantify implications of decisions to other areas.

Personal Management

• Look for opportunities to continue to develop professionally.
• Show personal accountability for the achievement of objectives.
• Keep up to date with the industry best practice and monitor actions of competitors.

Essential:

• Minimum 10 years’ experience as a Senior Design Engineer or Naval Architect. Proven history working within the Shipbuilding industry.
• Formal Naval Architect or Marine Engineering qualifications.
• Sound working knowledge of Classification Society Rules and Flag Regulations.
• High level negotiation and dispute resolution skills.
• Performance and outcome orientation.
• Excellent interpersonal & leadership skills.
• Experienced in contractual management.
• Strong network of industry suppliers, subcontractors and contacts.
• Mature and patient. Ideally experienced in working with other cultures.

Commitment to continuous improvement, safety, teamwork and open communications.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com

RESPONSIBILITIES

• Assist Test Engineer to carry out all the test and de-bug related activities
• Perform hands-on assembly & disassembly of testing equipment/device so that testing activities is in accordance to work instructions, test procedures and work schedule
• Review and clarify test requirement
• Execute testing based on the test cases
• Perform the exploratory test and clarify test procedure when needed
• Perform troubleshooting and identify root causes for the issues and report the defects
• Record and document results
• Support multi-discpline manufacturing process with respoect to routine repairs, preventative mainteance, installation and/or enhancement
• Read and interprets mechanical drawing, schematics, printouts, specification and test procedures
• Ensure instructments are calinrated and verified on regular basis

• Minimum Diploma in Engineering or relevant studies
• Minimum 3 year of software or device or prototype testing
• Experience with debugging and troubleshooting of machinery

VIKING Life-Saving Equipment – Your global full scope maritime safety partner.

What you can expect in your Inside Sales Support Role at VIKING:

As Inside Sales Executive your primary role is assisting External Sales Personnel for ongoing development of existing and prospective customers to ensure that the department is able to meet its growth targets and to take care of Viking interest as well as ensuring customers' requirements are fulfilled.

Specifically, this role includes, but are not limited to the following Responsibilities and Tasks:

• Creating quotations in cooperation with the External Sales Personnel based on identified sales strategy and information collected from customers or partners as assigned
• Develop trust relationships and acquire a thorough understanding of key customer needs and requirements, which includes resolve of any issues and problems faced by customers and deal with complaints, feedback and update accordingly to relevant system.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Sales administration duties are performed accurately and on time, which include proactive follow up of quotation, develop, support and prepare sales entries, documentation for sales opportunities, in the event where not available from other sources
• Proactively maintain effective working relationships with all departments to achieve a shared goal of customer satisfaction
• Co-ordinate market feedback and trade strategy communication as a liaison between various department involved
• Initiating telephone and email contact with potential prospects
• Assesses competitors by analysing and summarizing competitor information and trends, identifying sales opportunities.
• Answering of phone calls, within your own area as well as colleague who is unavailable and providing caller assistance by diverting to next correct personnel

GENERAL

Look out for additional opportunities within VIKING's products catalogue and capitalize on these when they arise

• All other tasks that promote VIKING's business
• Ensuring payments are timely received according to contracts
• Ensure that the commercial terms of the contracts adhere to company policy
• Employ database and IT systems required by management

Your secondary roles are, to the best of your ability;

• To grow "C" customer to "B" customer
• To look out for risks (contractual, payment and other etc.) and bring these to the attention of the Team Leader and Manager before these risks turn into real problems.

You are expected to be a team player and have a positive, professional, and helpful attitude towards colleagues and customers, both in and out of office and to show willingness to learn and take up new challenges.

You are expected to conduct business in a manner, which enhances the image of VIKING as a premium brand of high integrity and reliability.

You will together with the Team Leader to plan your work and are expected to work independently on the sales efforts.

The working language is English.

You’ll Love (Benefits):

• Competitive Compensation package
• Medical & Insurance
• AWS
• Performance Bonus

Number of resources required - 2 pax

Must: Mobile phones are completely restricted in the Client site (can be kept in the locker and employees can use office landline phones)

Contract Duration: 1 Year, potentially extendable

IT Support Engineer Skills & capabilities

· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals

· Knowledgeable and experienced in supporting Microsoft windows & office suite

· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices and policies

· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)

· Analytical and problem-solving abilities with keen attention to detail

· Strong customer service orientation

· Strong verbal and written communication skills in local language and proficient in English (verbal & written)

· Self-directed work style with the ability prioritize work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Expected Qualification & Work Experience

· Diploma or equivalent professional education in Information Technology or related

· 2-4 year of related working experience

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Duties and responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Supporting, monitoring and maintaining office network systems (Microsoft 365, Trend Micro, Firewall, Hyper-V, VMWare etc)
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts and laptops for new users
• Repairing and replacing equipment as necessary, liaise with IT vendors or suppliers
• Testing new technology
• Support business application (ERP, MES, QMS, SharePoint) and writing reports using SQL or BI Tools.

Job qualifications and requirements

Tertiary qualifications - Computer Science or Information Technology

At least 1 year working experience in supporting network servers, laptops and software in network environment using windows platform preferred.

Knowledge of SQL, writing reports using BI tools and working experience of SharePoint desired.

Those who would like to start their career in IT are welcome to apply.

Others

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise
• A keen eye for detail
• Occasionally physical nature to lift heavy equipment

Job Responsibilities:

· Support users through direct end user support or through projects that deliver changes to the end user environment

· Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

· Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

· Assist with patching and upgrading end user devices

· Address quality and schedule conflict.

Job Requirements:

· At least 2 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

· Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

· Knowledge of Desktop Services security and access standards and practices

· Basic understating of networking and server technologies

· Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

· Good communication skills and strong analytical skills.

Interested candidates please send your CV to [email protected]