At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time. This role requires Vietnamese language to engage with the regional team.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is required to communicate with the regional teams.

Job Description

Technical Accounting Oversight:

• Provide expert guidance on complex technical accounting issues and ensure compliance with US GAAP and IFRS.
• Stay abreast of evolving accounting standards, assess their impact on the company, and implement necessary changes.
• Collaborate with cross-functional teams to address accounting-related matters arising from business transactions.

Team Leadership:

• Lead and mentor a team of technical accounting professionals, fostering a culture of continuous learning and development.
• Provide strategic direction and oversight to ensure the team's effectiveness in handling technical accounting challenges.

Financial Reporting:

• Oversee the preparation and review of financial statements in accordance with US GAAP and IFRS.
• Collaborate with the Finance team to enhance the accuracy and completeness of financial disclosures.

Policy Development:

• Develop and implement accounting policies and procedures that align with US GAAP and IFRS requirements.
• Ensure consistent application of accounting policies across the organization.

Audit Support:

• Act as a key liaison with external auditors for technical accounting queries.
• Assist in responses for any regulatory queries such as those from SEC.

Cross-Functional Collaboration:

• Collaborate with other departments, including Finance, Legal, and Operations, to address accounting implications of business initiatives.
• Provide technical accounting expertise to support decision-making processes.

Training and Development:

• Conduct training sessions for finance and other relevant teams to enhance understanding of technical accounting principles.
• Stay informed about emerging accounting issues and communicate their potential impact to the organization.

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred.
• Minimum 10 years of significant experience in technical accounting roles, with a strong focus on US GAAP and IFRS.
• Prior experience in a leadership or team management is essential.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Detail-oriented with a commitment to accuracy and integrity.

Primary Function : To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Main duties and responsibilities:

1. To handle inquiries and ensure quotations are furnished to customers on time.
2. Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
3. Liaise with customers for delivery timings and locations.
4. Filing of invoices and other related documents.
5. Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Able to converse effectively both in English & Mandarin.
• Friendly & courteous disposition with a team player spirit.
• Ability and patience to handle high pressure environment.
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation).
• Preferably with a declarant license.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

Job Title: Admin Assistant - Technical (ID5048)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $1800 to $2200

Job Description:
• To oversee & ensure general office admin (including data entry) in the department.
• To record & report attendance & leaves application and medical appolntment for Technical department's staff.
• To assist Technical Manager to prepare courier services, claims and schedule meeting/s.
• To assist Technical in purchasing of equipment and ordering of lab reagents.
• To assist Technical in preparing daily QC reports, COAs, SDS, Specifications, Calibrations and others.
• To assist Technical in managing ISO IMS documents.
• Other general activities of a Technical nature.
• Any other duties as assigned by the Head of Technical.
• To support and implement ISO 9001 and ISO 14001 procedures and initiatives

Requirement:
• Must have experience as Admin Assistant
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• SAP Knowledge is an advantage
• Able to work independently with minimum supervision.
• Able to work in fast paced environment

The role will be reporting to the Business Manager as a key member of the Sales Team in QT Instruments. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

1. Prepare sales quotations and update information to the company’s Sales CRM system
2. Manage Key Account Customers’ daily blanket orders and contracts including coordinating deliveries.
3. Ensure orders renewal and continuity together with the sales and marketing team.
4. Building and maintaining client relationships: Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
5. Meeting sales targets: Work to meet or exceed team sales targets by closing deals and generating revenue and optimal gross profits for the company.
6. Reporting and sales tracking: Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
7. Assist in the preparation and submission of sales tenders.
8. Any other duties assigned by Senior Management team.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2-years’ experience in customer facing environment. (healthcare industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.

Roles and Responsibilities:

• Provide applications troubleshooting and on-site support to users.
• Advise users and stakeholders on applications' workflows, processes, functionalities and usage.
• Liaise with internal and/or external stakeholders to identify system requirements.
• Support user requirements gathering and analysis.
• Log, escalate and follow through with issues and requests raised by users.
• Support in the testing and installation of new application and enhancement patches.
• Conduct training for users on the use of the applications.
• Perform regular maintenance checks on the applications.
• Support users on change control and system updates.
• Maintain and clean up the User Access Matrix.

Qualication and Requirements:

• Possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Minimum 2 years experience in the related field is required for this position.
• Able to commit to 24/7 standby and on site when required
• Able to work independently, multi-tasking, flexible and adaptable to changes.
• Good presentation, communication and interpersonal skills.
• Prior experience and knowledge in full SDLC cycle.
• Good team player, resourceful, flexible and excellent working attitude.
• Knowledge of business and IT in healthcare industry is an added advantage.
• Prior experience with technologies such as .NET, Java or Web Services
• Database knowledge and application development skills like SQL and SQL Reporting
• Analytical and problem solving skills
• Willingness to acquire new skills and knowledge

Note: This role is for a 1-year contract position.

Roles and Responsibilities

1. Sales Submission and Data Management

• Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary follow-up
• Packing submission for dispatch and packing internal documents
• Perform timely data entry on sales submissions and maintenance of client and policy data
• Checking of data entry to ensure accuracy
• Meeting of KPIs – accuracy, quality output and service levels
• Manage enquiries through common mailbox, internal and external stakeholders promptly

2. AML Screening

• Collate Due Diligence information and disposition the name screening alerts with rationale to support accordingly to the AML guidelines and policies.
• Document the disposition clearly and timely with supporting evidence using a risk-based approach.
• Perform the name screening duties and escalate true screening matches to AML function for further review.
• Reach out to respective business units to obtain additional identifiers / clarifications and support documents to conclude screening alerts.

3. General Administration

• Arrange for retention at the offsite storage and maintain proper records of the endorsed batch list and courier services consignment notes
• Inventory management of forms, brochures, and documents
• Send broadcast/announcement to all relevant stakeholders

4. Systems & Others

• Work on enhancement for inhouse system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
• Update Operation Manual on a timely basis
• Review and streamline workflows where applicable
• Work closely with cross-functional teams for processing functions with interdependencies
• Identify interdependencies when analyzing issues and proactive to propose resolution
• Assist the HOD/Team Lead and perform adhoc tasks and projects as and when assigned

Requirement

• Minimum diploma holders
• Candidates with at least 2 years of experience in banking/financial industry preferred but fresh graduates are welcome
• Having compliance qualifications like ACAMS and ICT certifications is added bonus although not mandatory.
• Proficient in Microsoft Office Applications (Words, Excel, and Powerpoint)
• Self-motivated and able to work independently
• Able to prioritize and work in a fast-paced environment
• Ability to multi-tasks and take ownership of assigned tasks
• Good communication, time management and organizational skills
• Analytical and meticulous
• Positive attitude and willing to learn

Role & Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons and project consultants/clients
• Ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Inspect materials and workmanship of construction work.
• Perform tests to check the quality of materials.
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• Attend meeting with qualified persons and project consultants/clients
• Prepare progress reports for their clients.
• Other ad hoc duties as and when directed

Job Requirements & Person Specification (Qualifications, Experience, Skills):

• Diploma/Degree in Civil & Structural (C&S) Engineering
• Ideally already accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• At least 2 years of experience as a Resident Technical Officer (RTO) or similar site-based role (e.g. Site Engineer) for Housing Development Board (HDB) / Land Transport Authority (LTA) construction projects

Working Location/ Country: Singapore

TECHNICAL MANAGER

The Technical Manager oversees and manages the technical aspects of Willowglen's Infra Team. This role involves leading a team of technical professionals, ensuring the successful delivery of projects, and maintaining the technical infrastructure. The Technical Manager will collaborate with various departments to align technical strategies with business goals and drive innovation within the organization.

Job Description

Team Leadership

· Lead and manage a team of technical professionals, providing guidance, support, and mentorship.

· Foster a collaborative and innovative team culture to drive excellence and productivity.

Project Management

· Oversee the planning, execution, and delivery of technical projects, ensuring they meet quality standards and deadlines.

· Collaborate with stakeholders to define project scope, goals, and deliverables.

Technical Expertise

· Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making.

· Stay informed about technological advancements and evaluate their applicability to the organization.

Collaboration

· Collaborate with cross-functional teams to understand business needs and ensure technical solutions align with organizational goals.

· Establish and maintain effective communication channels with stakeholders.

Requirements

· Bachelor’s degree in Information Technology or Computer Engineering

· At least five years of experience in technical leadership roles.

· Security+, CISSP, CISA, or relevant security certifications are highly preferred

· Strong project management skills and experience with project management tools.

· Proven ability to lead and manage technical teams effectively.

· Excellent communication skills, both verbal and written.

· In-depth knowledge of Microsoft Windows and Linux OS for Server and Client.

· In-depth knowledge of Applications like Web Server (IIS, Apache, etc..) and Database (MySQL, MS SQL, Oracle DB, etc…)

· In-depth knowledge of Networking, Firewalls, and cybersecurity.

· Familiar with security standards and frameworks such as NIST, ISO27001, CIS, and OWASP

· Problem-solving and decision-making skills.

· Ability to thrive in a fast-paced and dynamic environment.

Responsibilities:

This role is responsible for providing business support assistance, corporate strategy(executional) support, and coordinating marketing communications for the CEO office. The role reports to CEO and involves handling various tasks and responsibilities in both offices to ensure the smooth functioning of daily operations and the overall efficiency of the business and the responsibilities associated with the role :

Business Support:

• Provide full secretarial and executive administrative support for the CEO and CSO (Chief Strategy Officer)
• Detailed minute-taking during meetings and presentations during management meetings and when needed by CEO and/or CSO
• Coordinate the corporate communication and prepare corporate presentations needed for internal purposes or external correspondence
• Liaise with Legal Counsel and Regulatory Compliance on managing matters of the business
• Manage scheduling, prioritization and preparation for all engagements and coordinate/plan travel schedules involving the CEO and CSO, and Senior Management Team(where needed)

Corporate Strategy Support:

• Preparation/compilation of management reports, statistics, presentations, meeting agendas, as well as prepare presentation materials for strategic meetings
• Support on corporate strategy project management and tasks
• Understanding budgeting and expense management – financial acumen will be advantageous
• Act as the prime interface to the CEO and working teams, specifically the senior leadership
• Support marketing communications with the Marketing team in terms of project administration and
• Organise CEO office events and team-building sessions
• Other ad-hoc duties as assigned by the CEO

Pre-requisites:

• Education: Degree/ Diploma, Business or the Sciences
• Experience needed: 3 to 5 years of working experience, preferably with the management level
• Professionalism: Maintaining a high level of professionalism in all interactions, including dress, demeanor, and good communication skills, both written and verbal, is crucial in representing the executive and the organization.
• Resourcefulness: ability to find creative solutions to challenges or locate information quickly. Resourcefulness is a valuable trait
• Multitasking capabilities and Flexible: Handling multiple tasks simultaneously and the ability to juggle various responsibilities in a highly organised without becoming overwhelmed is essential. Being flexible and adaptable is key to meeting the shifting demands and a fast-paced environment
• Proficient in MS Office applications (Outlook, Words, Powerpoint, Excel etc) especially Excel and Powerpoint

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer in Media Asset Management Support will be providing comprehensive technical services to support the Companys broadcast enterprise systems for workflow orchestration, media asset management and post-production. The engineer will be providing professional services in supporting the system maintenance, operation requirements and implementation of project with alignment to the Companys business strategy. You arerequired tocarry out corrective maintenance, preventive maintenance, security patching and remediation for all systems under Media Asset Management Support (MAMS) with minimum supervision. The Engineer is required to perform shift duty and to provide standby support during key events (The Engineer will also need to implement new solutions and manage projects for system under MAMS.

Responsibilities

• Provides technical support for Media Asset Management (MAM) systems, post-production systems, workflow orchestration and etc.
• Perform corrective and preventive maintenance.
• Perform system analysis and troubleshooting to identify issues and provide resolution with minimum supervision.
• Perform security measure and hardening of system and remediation.
• Perform system administration, configuration, and setup.
• Liaise with different business units to provide technical solutions to enhance operations and system setup.
• Evaluate and recommends new technology.
• Perform shift work and standby duty.

• Degree/Diploma in Electronics/Electrical Engineering, Info-Technology, Computing or Media.
• Minimum 1 year of relevant working experience
• Strong broadcast IT knowledge, well verse in Microsoft server, Microsoft SQL, VMWare, Window OS, Unix, Red Hat, Centos, Ubuntu, Cloud knowledge
• Familiar with Networking solution such as Cisco and Arista, Dalet, Baton, Diva, ESB, Vantage, Avid PAM, Avid Media Central, broadcast workflow and production systems and file format
• Relevant experience in supporting, Media Asset Management, Post-Production Systems and/or Workflow Systems will be an advantage

Job Description:

• Perform in-house and onsite system maintenance tasks related

• Able to do troubleshooting for both hardware & software

• Able to support engineering department activity, daily operation and ad-hoc tasks

• Able to perform 24/7 standby

• On job training provided

• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience

• Only Singapore citizens need apply

• Preferably possess Class 3/3A Vehicles license

• Positive attitude

• Be able to work with cross functional teams

• Candidate without prior experience will also be considered

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

As a Drupal Operation Support Engineer, you will perform 1st level support to our Digital properties. You will handle accounts and access provisioning, provide timely update to stakeholders, custodians and escalate to different teams for different priority issues meeting Service Level Agreement and to follow through the issues till resolution. Taking ownership of the issues reported, diagnose, and look into solving problems efficiently and thoroughly and have a mind to recover the service soonest possible to the Business teams.

Responsibilities

• Ongoing review of the monitoring to look out for any abnormality or improvement and work with internal/external teams to resolve or enhance the proactive monitoring
• Enhancing and maintaining knowledge-based documentation covering troubleshooting and problem resolution steps
• Participate actively in standup meeting and to share impending issues and provide suggestion, correction/preventive measures to Technical teams to fix
• Contribute excellence in a highly collaborative, team-oriented environment. Work with inter teams and vendors to support the Digital properties, manage the resolution of tasks/issues and improve the site infrastructure and resiliency
• Perform triage, identify root causes, corrective/preventive measures and provide workarounds or temporary solution to recover the service/site and be proactive of issues and configure and setup alerts where necessary to improve sites monitoring.

• Bachelors Degree in Computer Science/related fields or equivalent with at least 5 working years of experience in Drupal, PHP, JavaScript, and HTML skills
• Prior hands on experience on Drupal 8 and VueJS for at least 3 years
• Familiar with Drupal installations and competence with a wide range of web development technologies (HTML, JavaScript, CSS, XML, XSL T, JSP/Servlets) and frameworks (Drupal and Spring)
• Experience with a wide range of PHP content management systems, MVC frameworks, Jira and confluence, Linux - Command Line and Git, command line scripting experience with Perl or Bourne Shell or BASH, mySQL replication, backup, and query optimization, Cloud Architecture and CDN configurations
• Candidates with ongoing involvement in the larger Drupal community and knowledge with Site24x7, Splunk, New Relic, Opsgenie will be an advantage
• Knowledge of deploying on Acquia Drupal Environment and familiarity with CDNs, Memcached and Varnish

Work in shift duties, perform 24x7 on-call standby duties and/or duties beyond normal working hou

Purpose

The Production Planning Technical Specialist will be responsible for supporting the Production Planning Senior Engineer in overall planning activities for the production shopfloor in order to fulfill production schedule in the manufacturing line to manufacture high quality products for Customers with the objective of ensuring smooth business operations within department guidelines and corporate policies.

Responsibilities

Line planning Coordination

• Coordinating production workflow for one or multiple products, including accurate target for production shopfloor execution
• Planning and prioritizing operations to ensure maximum performance and minimum delay
• Planning and tracking of priority prototypes
• Ensure on-time delivery to customers

Line Performance analysis

• Analyze back log, current and upcoming production to plan accordingly
• Review of critical line performance in terms of cycle time, starts and delivery accuracy, WIP on hold etc
• Ensure continuous line improvements +WIP flow efficiency

Attributes

• Good team player, good communication abilities.

Requirements

• Candidate must possess at least Nitec/Diploma in Engineering.
• 3 Years of experience in production planning within the Semiconductor Industry (Manufacturing experience will be advantageous)
• Basic computer skills preferably in MS office.
• Knowledge of JMP or SiView will be advantageous.
• Analytical and good with managing large sets of data.
• Advantageous to have basic cleanroom knowledge.
• Need to be able to work on either swing shift below:

Tues – Sat, (Rest Sun and Mon) or Sun – Thurs (Rest Fri and Sat), working hours: 8.30am to 6pm

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

Responsibilities

• You would provide support to the Sales Team in the Asia Pacific region, Commodities, Industries & Facilities Division.
• Work with the sales team and business leaders on the strategic plans
• Facilitate the consistent and harmonized sales process across APAC regions, to be in accordance with the group governance
• Support to enable a smooth Key Account Management process that synchronized with group guidelines
• Liaise with APAC Finance and respective Priority Regions on the Strategic Direction Initiative ensuring timely and consistent reporting for the Deep Dive initiatives
• Provide strategic and ad-hoc analysis and presenting results in clear manner for Strategic Direction list of priorities in APAC
• Provide governance, ensure consistency and implementation of business best practices within BV CRM Tool – Salesforce
• Manage multiple priorities and projects, including providing support for sales reporting & sales data analysis needs within APAC and regions
• Work collaboratively with the HO/Salesforce Global Team to design, evaluate and implement new functionality, automation and business required capabilities in Salesforce CRM Tool
• Ensure regional/countries’ business requirements are properly evaluated and accounted for; that any critical business functions are supported in the platform to safeguard and maintain the quality and integrity of the CRM solution
• Establish credibility as trusted Subject Matter Expert by listening, understanding business requirements and providing options for consideration
• Communicates effectively with all levels including Global Service Line leaders,Regional M&S and Country Sales, Data Stewards & Key Users across geographies and businesses
• Stakeholder management and engagement – communicate and delivery to business stakeholders for reports, strategic analysis and ad hoc support; building cooperation amongst regions and the various business teams
• Conduct training for salesforce/CRM tools and processes

Requirements

• Must have experiences in using Salesforce
• Must have at least 3 years Experiences in working and supporting sales team across different countries
• Analytical and strong capabilities to present information from data
• Good Communication skills and ability to interact across different cultures and languages
• Experience in conducting sales training is an advantage
• Based in Singapore’s office.

• Position : 3D Designer/Drafter/Draughtman/Technical Drawings – Up to $5,000 Basic – Eunos
• Location : Eunos
• Working hours : 5 Days Work Week – 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $5,000 Basic + Performance Bonus + 14 Days Annual Leave + Medical Benefits
• Duration : Perm
• Industry : Retail Solutions for International Brands

Responsibilities:

• Produce interior fit-out CAD/Revit drawings
• Check and understand drawings and illustrations provided by Architects/Design consultants and work closely with Project Managers to provide shop drawing list and schedules
• Able to work independently and delivery works within given timeline
• Generate interior architectural and/or structural drawings for submissions
• Generate interior architectural shop drawings packages for client approval and construction
• Generate interior architectural as-build drawing
• Maintain proper records, updates of drawings and documentation to ensure easy retrieval
• Update and check drawings for accuracy as necessary
• Good knowledge and interest in carpentry and/or construction details to apply the knowledge in the preparation of detailed drawings
• Be involved in site survey and measurements to verify details as required
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in design or equivalent
• Minimum 2 years of experience in product industrial design/commercial/interior/exhibition
• Proficient in 3D Studio Max, Vray Renderer, Sketch Up Pro, AutoCad, Adobe Photoshop and Illustrator
• Good knowledge and interested in carpentry
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract***

Jeslyn Tan

Consulting Manager (APAC)

Reg No.: R21101247 | EA No.: 13C6684

We are seeking a dedicated and detail-oriented Sales Support professional to join our Company. The ideal candidate will possess excellent organizational and communication skills, be proactive, and thrive in a fast-paced environment.

Respond promptly to customer inquiries via phone, email, or chat.

Assist in the preparation and submission of sales proposals and contracts.

Efficiently process sales orders, ensuring accuracy and timely billing.

Coordinate with internal departments to fulfill customer orders.

Education and Experience

High school diploma; Bachelor’s degree in Business Administration or related field is a plus.

Previous experience in sales support or customer service roles.

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

GESS is looking for a fully qualified special needs teacher with second state examination or equivalent qualification for our Secondary School (German Section).

Your work experience is much appreciated. Motivated fresh graduates are welcome to apply too. Start date 1st August 2024.

Tasks:

• Identification and monitoring of students with learning difficulties via standardized screenings and tests (e.g. German language, reading, spelling, writing, mathematics) in German language
• German language support (German as Foreign Language, German as Second Language, German as mother tongue)
• Learning Support Literacy and Numeracy in German Language
• General learning support (e.g. attention training, support of learning strategies) in German language
• Documentation of learning support, e.g. writing of individual educational plans and individual development reports
• Support of class and subject teachers in the implementation of personalized learning plans
• Counselling of teachers, teaching assistants, academic coaches, parents and students in all matters of education and learning
• Co-teaching and integrated support
• Close, interdisciplinary collaboration within the learning support department team
• Participating in school development processes

Requirements:

• Fully qualified learning support teacher with second state examination or equivalent qualification
• Humorous and resilient personality with pleasure in teaching and educating young learners
• Fluent English and open-minded to work in an international team
• Fluent spoken and written German, as you will need to support German speaking students that are attending our German speaking classes

Responsibilities

• Able to handle premium users (VVIP);
• Able to manage Site Operation;
• Oversee the day-to-day running operations of the Deskside Engineers and/or Site Operation ;
• Oversee the scheduling and coordinate of the Deskside Engineers ;
• Oversee the training and development of the onsite engineers;
• Oversee the support for premium users (VVIP);
• Reporting needs of Onsite Deskside Support service within reports submission timeline defined by client;
• Work with client to reach service level target;
• Provide client Service Desk a daily report by 10am on the no. of resources available and unavailable per work day.
• Coordinate with Resource Manager / Site Manager on deployment of backfill to cover for absenteeism
• Need to make sure that the resources in each Site complies to the customer security & related industrial related policies and for new resources to be briefed on such requirements
• Ensure that IMAC executed are updated by next business day to Asset Management Team
• Needs to report on a monthly basis the status of the IMAC operation Site supported.
• Ensure all operational procedures are current and adhered by the operation team
• When need arise, to cover the duties of the Onsite Support Engineers and/or System Administrators
• Provide suggestions to help improve operations on an ongoing basis.
• Monitor and Track Service Levels on a daily and weekly basis
• Brief all staff on security requirements and obtain staff signed off prior to allowing them to perform duties.
• Conduct regular security education/awareness/refresher briefing (as per frequency specified by client) to all new and existing staff
• Provide monthly security governance reporting
• Responsible as the Security Focal Point for their respective teams with System Administrator Team Lead as the overall Security Focal Point to Client/Customer;

Requirement:

a) Minimum 2-3 years of relevant experience with team-leading experience.

b) ITIL Foundation certified- Good to have

c) Must be customer-oriented.

d) Good technical knowledge in all OS , Internet Browsers, MS Office, Lotus Notes, MS Outlook, basic Network troubleshooting skills.

e) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.

f) Must have some basic communication skills.

g) Willing to take on extra tasks that are given

EA License No. - 14C6941

Job Title: Technical Support (ID4534)

Location: Pandan Cres

Working Hours: Mon to Fri 8.00am-5.00pm

Salary: $3000-$4000

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.

- Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products

- Provide technical advice and recommendations to customers to resolve issues

- Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers

• Liaise with HQ and subsidiaries companies for any product or technical issues.

• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.

• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Electrical Engineering or equivalent.

• At least 1 - 2 years of quality engineering experience working in manufacturing environment.

• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.

• Demonstrate responsiveness and promptness in meeting company’s needs.

• Act with a high level of integrity.

• Act resourcefully to ensure that work is completed within specified time and quality.

• Willing to travel.