The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

· Position: Sales Support Executive/Inside Sales Officer

· Location: Pandan Road

· Working Hours: Monday to Friday (8.30am - 6pm)

· Salary (commensurate with experience): Up to $4,000 + Performance Bonus

· Duration: Permanent

· Industry: Distributor

Main Responsibilities:

· Sales of Aviation cleaning chemicals

· Managing and maintaining relationship with Principal Account

· Service & maintain good customers’ relationship with existing accounts

· Managing in-direct sales channel & resellers under your account

· Opening of new accounts / exploring new business opportunities

· Handling customer’s enquiry & requirements

· Performing pricing analysis

· Inventory management

· Maintenance of customers’ database

· Delivery presentation at customers’ visits

· Weekly & monthly submission of sales report & sales plan

· Sales collection & credit payment

· Need to travel to overseas – business trip

· Ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin to converse with Mandarin speaking associates

· Diploma in Sales & Marketing or equivalent

· Minimum 2 years’ corporate sales experience, preferably in Aviation Industry

· Possesses Class 3 driving license with own vehicle

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

We are looking for an innovative and dedicated technical manager to optimize the performance of our company's computer information systems. In this role, your duties will include collaborating with the technology development team and users to enhance system performance and completing projects on time.

To ensure success as a technical manager, you should demonstrate extensive experience in CIS development and maintenance. Outstanding technical managers keep up with advancements in the field and promote technological innovation at their companies.

Technical Manager Responsibilities:

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Managing support teams and evaluating performance metrics.
• Overseeing CIS user-testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new IT staff.

Technical Manager Requirements:

• A bachelor's degree in computer information systems, management information systems, or similar.
• A master's degree in technology management or business management would be advantageous.
• Extensive experience in technical management, preferably in a related industry.
• Advanced knowledge of CIS innovation and integration.
• Ability to manage IT support teams, as well as hire and train new IT staff.
• Extensive experience in collaborating with CIS development teams and users.
• Ability to diagnose faults, oversee CIS user-testing, and implement required changes.
• Ensuring optimal hardware and software functionality, as well as network security.
• Ability to keep up with CIS advancements.
• Exceptional communication and interpersonal skills.

This role will be expected to drive and manage the Business Requirements and Functional Solution aspects of developing an enterprise solution for the new Vanguard Enterprise system to support HR, Finance and Procurement services in Vanguard Nursing Home.

You will also help to advise the organisation on the key ICT trends and best practices locally and internationally to meet the vertical business domain’s objectives. Assess applicability for adoption, manage user requirements, and provide IT solutions to bridge business needs.

• Involvement in Business Analysis Planning and Monitoring
• Analysis of stakeholders’ needs, scope the problem and develop business case to address the problem
• Assess current state, analyse stated requirements of stakeholders and accurately defines business need within specified scope
• Uncovering and capturing requirements as stories into a master story list
• Build narratives and acceptance criteria for the highest priority stories in upcoming iterations/sprints
• Validate the acceptance tests
• Progressively sign off completed stories with users
• Provide continual feedback to the development team

Requirements / Qualifications:

• Graduate Degree in any discipline
• Experience in Agile will be an advantage
• Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with ability to pitch ideas and influence stakeholders

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Perform installation, maintenance, and repair tasks for systems.
• Diagnose technical issues and implement solutions.
• Conduct inspections to ensure equipment functionality.
• Test equipment performance and troubleshoot malfunctions.
• Collaborate with engineers and other team members to resolve complex problems.
• Provide technical support to customers or end-users.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in technical support on-site is preferred.
• Experience with or a keen interest in smart home technology is preferred.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal abilities. Proficiency in Mandarin is advantageous.
• Ability to work effectively in a team-oriented environment.
• Positive attitude and eagerness to learn and adapt.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Flexibility to work during weekends and holidays if required.

Job Overview

This key position is responsible for the safe, reliable and profitable operations of the Container / Bulk Carrier fleet vessels assigned, leading and engaging senior ship staff, working collaboratively with other departments and divisions to ensure optimal fleet operations while upholding and driving the values, brand, procedures and practices of Wallem Group and our valued Clients.

Job Responsibilities

• Ensures vessels are operated in a safe, efficient, reliable and cost-effective manner, in compliance with Class and Statutory and Wallem’s Safety Management System requirements
• Sets goals and expectations, proactively putting in place performance outcomes, Wallem’s values and procedures for sea staff compliance
• Provides coaching and works to develop juniors, as well as Masters, Chief Engineers and officers with potential onboard
• Provides day to day technical and operational support and guidance to assigned vessels
• Monitors vessel performance and ensures timely, efficient and effective follow-up actions
• Prepares and manages vessel budgets and optimises operating expenditure while ensuring that the vessels are operated and maintained to the standards required by Wallem and our Clients
• Plans, monitors and manages dry-dockings and major repairs
• Carries out regular vessel visits, including sailing visits, to confirm condition and compliance with company standards

Job Requirements

• Minimum 2 years’ sailing experience as Chief Engineer in Container / Bulk Carrier with 2 years’ experience as Superintendent of Container / Bulk Carrier, or a post graduate Degree (MEng or MSc) or equivalent qualification in Naval Architecture / Mechanical Engineering or other related discipline with 5 years’ experience as Superintendent of Container / Bulk Carrier
• Effective communicator with a good command of English and Mandarin is preferred to liasie with Chinese customers
• Be ready for and capable of frequent travel globally without restriction

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Responsibilities:
• Performing the Job of a HR and Admin Assistant.
• Assists Manager/Executive in handling all HR & admin functions eg Payroll, course matters
• Assists in and Ad-Hoc HR/Admin-related matters.
• Any other relevant duties as assigned

Requirements:
• Pro-active attitude, responsive, able to multitask well & eye for details
• Ability to exercise initiative, work independently and under pressure
• Fluent in English
• Able to start work within short notice will be of great advantage
• 5 days’ work week

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

• provides support to the accounting department by handling general accounting tasks on a daily basis.
• include preparing financial statements, issuing receipts and invoices and updating the financial database.

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing an operations team to operate two open cycle gas turbines and the associated auxiliaries and ancillary equipment of the power generation station.

We are inviting applicants for the positions of Technical Officer (Operations) who shall report to the Shift Charge Engineer (SCE)/Assistant Shift Charge Engineer (ASCE) (Operations) and be responsible for supporting him in the day to day operations of the power station/plants.

As a member of the operations team, you will be assigned to oversee the execution and coordination of plant related works. You will operate the plant in a safe, efficient and timely manner in accordance with established guidelines and to meet output requirements; performing trouble-shooting on the plant and its associated auxiliary and ancillary equipment; evaluating and recommending plant and equipment process improvements to achieve maximum availability, reliability and efficiency.

The Technical Officer shall support the Operations team in the following:

Responsibilities:

• Responsible for proper and efficient operation of gas turbine, generator and its auxiliary systems and ancillary systems as assigned by SCE/ASCE in-charge.
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Prepare, maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, e.g.ISO 9001, ISO 14001, etc annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Raise work orders, carry out isolation/de-isolation works to facilitate the issuance of Permits-to-Work to maintenance departments or their subcontractors in accordance to existing regulatory requirements.
• Carry out routine plant inspections and tests during shift duty.

Requirements:

• Education in Engineering
• Minimum 2 years’ operation experience in a power plant or related industries. Fresh graduates are welcomed to apply.
• Willing to do rotating 12-hour shift work.
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT is provided)

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : [email protected]. Only shortlisted candidates will be notified.

Upon commencement, suitable employees will have opportunities for cross-training.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to [email protected], you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will guide customers with platform architecture, migration strategy and analyze cost/performance benchmarks to help them train and serve ML models at scale. You will work closely with cross-functional AI teams, Product and Engineering, Infrastructure and Kubernetes specialists to remove roadblocks and shape the future solutions for customers.

Qualifications

JOB RESPONSIBILITIES

• Be a trusted advisor to customers, helping them understand and incorporate AI accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Google Cloud AI optimized infrastructure.
• Demonstrate how Google Cloud is differentiated, highlighting the power of accelerators by working with customers on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and bench-marking.
• Build repeatable assets to enable other customers and internal teams.
• Influence Google Cloud strategy at the intersection of infrastructure and AI/ML by advocating for enterprise customer requirements.
• Travel to customer sites and events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 5 years of experience with cloud infrastructure.
• Experience building and operationalizing machine learning models.

PREFERRED QUALIFICATIONS

• Experience training and fine-tuning large models (i.e., image, language, segmentation, recommendation, genomics) with accelerators.
• Experience with performance profiling tools (i.e., Tensorflow profiler, PyTorch profiler, Tensorboard).
• Experience designing/architecting large-scale infrastructure farms for specialist AI use cases.
• Experience with running MLPerf benchmarks, distributed training and optimizing performance versus costs.
• Familiarity with libraries and frameworks such as HuggingFace Transformers, CUDA, Pytorch, Pytorch/XLA etc.
• Ability to engage with C-level or executive business leaders and influence decisions.

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

To apply, please forward your resume to [email protected]

Responsibilities:

• Coordinate and carry out procurement duties, including the procurement of office supplies and personal protective equipment.
• Oversee the weekly packing of PPE requested by employees, ensuring prompt and precise delivery.
• Assist with various administrative tasks as required, such as data entry, filing, and scheduling appointments.
• Offer general administrative assistance to the team and management.

Key profiles:

• Prior experience in an administrative capacity is desirable.
• Possess strong organizational and time management abilities.
• Demonstrate exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office Suite is required.
• Ability to work autonomously and effectively prioritize tasks.
• Excellent communication and interpersonal skills.

On job training provided. fresh graduate welcome. office nearby pasir panjang MRT.

Responsibilities:

• Support the customer through phone, meetings, ticketing system
• Test, optimize and write out procedures for the team
• Work closely with other departments through Slack, meetings and ticketing systems
• Send out communications about upcoming releases, maintenance, downtimes
• Work out feature requests in detail, understand what the customer wants and needs
• Translate technical lingo into normal language
• Be part of the 24/7 team one week every 5-10 weeks
• Incident/change/problem management
• Write out RCAs
• Understand Java, Angular, Swift, XML, CSS, …
• Logically and analytically assess issues
• Be aware of new changes, existing bugs, known issues throughout our product
• Keep yourself up to date about internal processes like release and deployment management
• Prioritize workload in function of ticket severity and SLAs
• Deliver second line support and tackle the advanced issues

Requirements:

• Experienced in a similar support role in a software development company
• Bachelor’s degree in informatics or computer science or equivalent through experience
• Experience with the Jira/Confluence/Bitbucket/… suite
• ITIL knowledge
• Working experience of Linux, Java, Angular, XML, APIs, REST, and more

Others:

• A rotating schedule of 3 days work, 3 days off will be required.
• 12 Hour shifts starting from 8am to 8pm Singapore time
• Domestic and/or international travel will be required to support customers on site.
• 3 weeks training in Belgium to start
• Willing to travel 3 times a year for 1-2 weeks to Belgium to synchronize with a remote team

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net's facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Primary Role

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Job title: HR Admin

To apply: [email protected]

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [[email protected]].

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.