1.Have rich experience in the field of partial discharge diagnosis, proficient in various diagnostic techniques, types of partial discharge, and PD localization skills on electrical assets like Switchgear, Transformers, Power Cables, and GIS.

2. To review partial discharge diagnosis report and provide professional maintenance advice on power and electrical asset.

3. Able to install and maintain online Partial Discharge monitoring system.

4. To provide partial discharge training for customer （on-site/web training）

5. Able to work independently and to travel around the different countries (if needed) to perform services.

6. Technical support (pre & post-sales). Answering technical questions, demonstrating, and responding to the biddings on the technical portion, eg: prepare and provide bidding document to clients.

7. Review and revise product manuals, database, product Catalogue, Brochure, newsletter etc.

Are you a Marine Engineer currently sailing on board vessels and looking to come ashore?

This is an excellent opportunity for a 2nd Engineer or 3rd Engineer on board oil tankers to come ashore and work with a leading and established ship owner in their Fleet department assisting Technical Superintendents.

This role will develop you into a Technical Superintendent role in the future.

What are you waiting for? Apply now!

Responsibilities:

• Engage in product demonstrations during the pre-sales stage to showcase key features and benefits to potential customers.
• Utilize the company's methodology to perform Business Process Analysis.
• Take ownership of assigned accounts, ensuring customer satisfaction and success.
• Exhibit strong initiative, drive, and attention to detail in all tasks.
• Work well under pressure and tight schedules, delivering high-quality results.

Requirements:

• Hold a diploma or degree in a any field.
• Strong organizational and time management abilities.
• Demonstrate good verbal and written communication skills.
• Display a strong customer service orientation to enhance customer relationships.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Handle customer sales inquiries, generate quotations, and manage customer communication.
• Process orders, coordinate shipments with the Factory and customers, and track order fulfillment.
• Issue daily purchase orders, sales orders, and invoices through our ERP system.
• Prepare tax invoices, shipping documents, and packaging lists for customer shipments.
• Monitor and follow up on outstanding payments and customer orders.
• Assist with administrative tasks and support finance-related matters in the office.

Requirements:

• Must possess at least Diploma/Degree in electrical/mechanical engineering, any related field.
• With well electrical motors knowledge
• At least 5 years of working experience in the related field is required for this position.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibilities:

Primary Responsibilities:

• Create sales quotations and proposals, negotiate, and follow up for wins.
• Manage business quotations and track them in a quotes register.
• Generate and qualify sales leads, handing them over to the Business Development team.
• Liaise with ocean carriers and airlines for competitive buying costs, supporting product procurement.
• Reconnect with inactive customers and collaborate with salespersons to regain support.
• Coordinate with product teams for the best market rates.
• Advocate for process compliance, including CRM Data Quality.
• Analyze and report on weekly/monthly sales data.
• Be a super-user for BD-related systems.

Secondary Responsibilities:

• Collaborate on sales initiatives with leadership and stakeholders.
• Train new BD personnel in Sales and CRM processes.
• Support Sales Team in tenders/RFQs/bids.
• Manage relationships with internal stakeholders.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

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Job Title: Technical Delivery Manager

Role: Technology Delivery Manager

Job Requisition Number: JR28098

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Technical Delivery - PB

Job Objectives

l Technical Delivery Manager (TDM) is responsible for Technical delivery of projects spanning multiple upstream and downstream applications. Delivering projects with Banking clients project SDLC guidelines while managing issues, risks, dependencies and project change will be core competencies to the role.

l TDM is responsible to ensure that project produces the required deliverables with quality as per the defined functional and non-functional requirements, within the specified boundaries of time and cost

Key Responsibilities

l Coordinate preparation of technical project plan for ITC, reporting to Lead TDM

l Manage Pre ITC activities for existing enhancement and new system implementation

l Manage project Business and Technology stakeholders, e.g., escalation, expectation, conflict, scope changes, etc.

l Anticipate, capture and manage overall implementation level risks and issues, track risk aging

l Own and drive resolution and escalate risks and issues in a timely manner

l Prepare overall implementation plan taking inputs from all stakeholders including technology. business, operations and co-ordinate execution by respective application teams

l Partner with stakeholders in ensuring System Development Methodology is followed

l Measure, monitor and report implementation progress to stakeholders

l Review and assess changes and impact to timeline & cost

l Key point of contact for all RFP related tasks and requirements

l Secretary for PWC meetings and PW workshops for their module/project

l Ensure teams work in a collaborative environment

l Manage all changes to the agreed scope of work

Key Requirements

l At least 5 years’ Experience of multi-country Private Banking system implementation/projects

l Private bank functional and technical understanding is must

l At least 10 years of experience in every stage of software development life-cycle. Relevant Technical & PM certification will be plus including knowledge of technologies like J2EE, Oracle, Unix, MQ etc

l Experience in effective planning, execution, monitoring End-to-end technical activities and reporting to senior management

l Experience in managing Technology vendor and Business stakeholders from various ASEAN countries and have appreciation of local IT regulations

l Highly effective communicating with technical and non-technical stakeholders.

l Good problem solving and analytical skills

l Degree in computer science or related professional/technical qualification will be advantageous although not mandatory

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with clients to understand their business requirements and IT infrastructure and provide expert advice on how Ansible can address their needs.
• Design and develop Ansible Playbooks, roles, and modules to automate various IT tasks, including application deployment, configuration management, and system provisioning.
• Assist clients in the installation, configuration, and integration of Ansible within their existing systems, ensuring compatibility and smooth operation.
• Conduct assessments of client environments to identify areas for automation and process improvement and propose suitable Ansible-based solutions.
• Work closely with cross-functional teams, including developers, system administrators, and network engineers, to implement Ansible automation in complex IT environments.
• Provide technical guidance and support to clients during the entire deployment lifecycle, including troubleshooting and resolving issues related to Ansible.
• Develop and deliver training sessions and workshops to educate clients on Ansible best practices, usage, and maintenance.
• Stay up to date with the latest trends and advancements in Ansible and related technologies and evaluate their potential impact on client solutions.

• Bachelor's degree in Computer Science or Information Technology, or a related field.
• Minimum 3 years of hands-on experience in deploying and managing Ansible in enterprise environments.
• Strong understanding of IT infrastructure, Containers (Docker, Kubernetes, SDK Development, Web Service Development)
• Proficiency in developing Ansible playbooks, roles, and modules using YAML, Python, Bash, Shell scripting.
• Experienced with configuration management tools, such as Puppet or Chef, is a plus.
• Experienced with Jenkins, Terraform, Ansible, repository such as Git or Bitbucket
• Solid knowledge of Linux/UNIX operating systems and command-line tools.
• Familiarity with cloud platforms, such as AWS or Azure or GCP, and their APIs for infrastructure automation, is a plus.
• Hands-on knowledge and experience in CI/CD pipeline
• Excellent problem-solving skills and the ability to analyse complex technical issues.
• Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
• Familiarity with Banking and Financial Services Use cases would be desirable.
• Relevant certifications in Ansible or related technologies are desirable.

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

You will lead the project execution of the electrical infrastructure upgrade (including substations, consumer switch rooms) for power provision to EV chargers.

Overall, the Technical Manager will be responsible for the Charging Operations in the assigned zone(s). The job will include the following:

• Support the end-to-end design development and deployment of EV chargers in public car parks. This also includes developing the tender specifications and requirements.

• Ensure EV charger deployment is carried out in compliance with the contract specifications and agencies’ code of practices and regulations.

• Lead the site visits and manage the testing and commissioning process for the EVCPs. Coordinate with agencies on approval processes.

• To develop and execute plans related to the deployment of EV charging systems

· To ensure the contractor follows set regulations and is empowered to call out deviations. for key decisions and to recommend findings to the project manager.

Requirements:

• Tertiary qualification in engineering fields.

• Candidates with engineering experience in project management and site supervision as well as strong administrative skills are preferred.

• Excellent interpersonal and communication skills to coordinate with team members and external stakeholders

• Keen eye for detail

• Proficient in Microsoft Office suite software

• At least 2 years of relevant working experience. Applicants with less than 2 years of working experience could be considered with demonstrated organization skills, teamwork, and exemplary leadership.

Job Title: Admin Assistant - Technical (ID5048)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $1800 to $2200

Job Description:
• To oversee & ensure general office admin (including data entry) in the department.
• To record & report attendance & leaves application and medical appolntment for Technical department's staff.
• To assist Technical Manager to prepare courier services, claims and schedule meeting/s.
• To assist Technical in purchasing of equipment and ordering of lab reagents.
• To assist Technical in preparing daily QC reports, COAs, SDS, Specifications, Calibrations and others.
• To assist Technical in managing ISO IMS documents.
• Other general activities of a Technical nature.
• Any other duties as assigned by the Head of Technical.
• To support and implement ISO 9001 and ISO 14001 procedures and initiatives

Requirement:
• Must have experience as Admin Assistant
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• SAP Knowledge is an advantage
• Able to work independently with minimum supervision.
• Able to work in fast paced environment

Job Description

You will be responsible for the day-to-day IT Infrastructure Operations.

You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

• Provide technical support for IT infrastructure operations.

• Ensure that the IT infrastructure is running smoothly.

• Collaborate with the team to ensure that the project is completed successfully.

• Troubleshoot and resolve any issues that arise during the project.

• Ensure that all work is completed within the project timeline.

Mandatory skills

1. AWS Certified - minimum Developer Associate or 2 yrs of AWS working experience.

2. Terraform working experience - 1 - 2 years 3. Javascript (NodeJs or ReactJS), Python 1 - 2 years

Good to have.

DevOps fundamentals - Source Code Management, Scripting, CI/CD 2. GCC 2.0 experience (optional)

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. By integrating Learning Theory, Deep Tech, and Data Security, we will personalize the approach to training to optimize the efficiency and productivity of one's learning journey. We are searching for a support engineer to provide enterprise-level assistance to our customers. We welcome individuals who are proactive and want to further develop their skills in technical support and product development.

Job Description

• Setup production system for customers
• Providing pre-sales assistance, such as site surveys, client meetings, technical presentations, and system demonstrations.
• Verify the accuracy of system configurations and conduct UAT
• Conduct technical training sessions for the sales and customers
• Prepare materials for customer training and deliver professional training sessions.
• Assist project managers and engineers with technical support after sales.
• Respond promptly and efficiently to all service requests in accordance with company standards and policies.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Maintain customers’ system
• Get feedback from, and build solutions for users and customers

Job Requirements:

• 3+ years of experience in software support environment.
• A good verbal and written communication skill is a must
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Ability to diagnose and troubleshoot technical issues
• Excellent problem-solving skills
• Ability to provide step-by-step technical help, both written and verbal
• Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• Working knowledge of HTML,CSS,Javascript,php,SQL and cloud computing
• Familiarity with LMS system is a plus.

Qualification

• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or relevant quantitative field is preferred
• Preferably, you have worked in a startup environment with large enterprise experience.

Working Arrangement

• This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.

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Job Title: IDM L3 Support Analyst

Role: Production Support Analyst

Job Requisition Number: JR27924

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: JAVA, Python, OIM ,Linux scripting

Key Responsibilities

l Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardized format.

l Developing custom BI reports

l Create and generate Linux scripts based on the client requirements

l Support day-to-day functional and business technology support including incident and problem management, root cause analysis.

l Expected to drive improvements through influence and strong relationships with managers in other teams.

l Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications

l Correlate events across multiple systems to proactively surface and resolve deep, underlying issues

l Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.

l Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

l Developing customer-facing support documentation, when appropriate, to summarize common support issues.

l Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.

Key Requirements

l 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.

l Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.

l Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting

l Working knowledge of Java Scripts, WebLogic, JBOSS, API’s

l Excellent troubleshooting skills

l Networking infrastructure - Proxies, Load balancers, Firewalls, SSL

l Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters

l Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

l Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing

l Demonstrable collaboration and teamwork skills

l Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotely

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Onsite Support Engineer

Requirements:

• Degree/Diploma in IT or Equivalent
• Min 2-3 years of hands-on support for IT Services
• Expert knowledge in Microsoft products (Office 365)
• Experience in creating, understanding, and following technical documentation, routines and processes
• Handle incidents and requests defined as per defined in processes and SLA
• Support & assist with setting up remote collaboration tools/systems
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.

Key Responsibilities:

• Answering questions for tourists through online platforms.
• Planning travel routes and selling travel products tailored to client needs.
• Handling inbound phone calls and conducting online consultations.
• Guiding tourists through the transaction process.
• Keeping accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple tasks.
• Familiarity with travel destinations and route planning.
• Customer service experience is preferred but not mandatory.

Salary:

• Competitive salary based on experience and qualifications.

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties
• To carry out supervision of Land and Marine Soil Invetigation works, Topographic survey and Hydrographic survey.
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 3 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Willing to work on night shifts as and when required

We are currently looking for a Salesforce Technical Architect that has deep telco experience, with good functional and technical knowledge in Salesforce and CloudSense platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the project.

Roles & Responsibilities :

· This role will define the overarching thought leadership and Technical Architectures, that enable and release the maximum business value of Salesforce technology for our clients

· Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain

· Work with clients to shape technical architecture and define and scope projects to address specific needs

· Evaluate trade offs with technology and feasibility and make choices that fit the constraints of the project

· Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment.

· Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions and automations

· Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state

· Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials

· Solutioning and effort estimation for requirements

· Defining delivery approach, plan and staffing

· Define master data management, data migration & data integration strategies

· Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements

· Managing resource requirements and project team members

· Leading business and functional requirements definition and prioritization/scoping of requirements

· Complete fit gap analysis of functional requirements against Salesforce.com features and functionality

· Maintaining and coordinate communication with the customer throughout each project

· Disseminating best practices on solution positioning and delivery

· Supporting pre-sales activities inclusive of participating in sales calls and proposal development

Key Qualifications :

· Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements

· At least 3 years’ experience in a consulting environment and telco industry

· Extensive solution definition experience including evident experience and knowledge of –

· CRM System and Solution Architecture design (functional & technical),

· Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints

· Application and Integration patterns

· Relevant certifications, ideally in Salesforce, CloudSense or Architect certified

· Ability to engage with senior clients in a business centric, business outcome-oriented dialogue

· Ability to articulate the relevant platform value proposition

· Customer oriented and great at building client relationships

· Proven ability to build, manage and foster a team-oriented environment

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills

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Job Title: Developer/L3 Support

Role: Production Support Analyst

Job Requisition Number: JR27810

Job Level: 3 - 9 years of relevant experience (L2/L3)

Location: Singapore

Key Skills:

 MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server,

 SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

 Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Responsibilities

Join and Report to Delivery Lead and be in the Banking clients IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing.

which includes the below:

 Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

 Getting involved in design for both the internal and vendor changes

 Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

 Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

 Planning, preparing, and executing system rollout and implementations

 Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the

enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Job Requirements

 Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

 Experience and knowledge with Aldon LM(e) product & setup is an added advantage

 Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

 Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

 Have good interpersonal and communications skills

 Be a self-starter and be able to work independently

 Be a good team player and be pro-active

 Be able to work in a fast paced and team-oriented environment and be able to manage priorities

 Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

 Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

 Be a quick learner - Gain working level knowledge in any new tools and technology as needed.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role:Technical Product Manager

JD:

Description:

As the Technical Product Manager, you will be responsible for the end-to-end product lifecycle, from ideation to execution. Your primary responsibilities will include:
Business Storytelling & Research: Develop compelling narratives, create executive presentations and conduct in-depth market research to define the product’s value proposition and market positioning.
1. Needs Assessment: Establish a structured framework for conducting needs assessments, identifying pain points and collecting feedback from clients and stakeholders.
2. Business Use Cases: Define and document business use cases, ensuring alignment with client needs and product capabilities.
3. Product Strategy & Roadmap: Collaborate with cross-functional teams to define the product strategy and create a comprehensive, well-prioritised product roadmap.
4. Vendor Evaluation: Evaluate vendor proposals, ensuring a deep understanding of technical details and how they align with business objectives. Provide a clear framework in the evaluation, scoring and selection process through compelling business writing.
5. Technical Requirements: Generate comprehensive technical requirements to guide the development of the platform’s design and implementation. Facilitate technical discussions and provide essential guidance to bridge business needs with technical solutions.
6. Product Development: Translate business requirements into technical specifications and communicate effectively with technical teams.
7. Commercial Model Development: Define the commercial model for the platform, considering pricing, monetization and revenue strategies.
8. Cross-Functional Program Management: Lead and coordinate a program that involves various stakeholders, from securing budget to defining RACI and resource required.
9. Leadership Engagement: Engage with sponsors and stakeholders to help shape their vision and provide guidance in aligning business goals with the product.

Qualifications:

1. 5-8 years of experience in program management, product management, or similar roles within the financial services industry. High preference will be given to candidates with Securities Services, Capital Markets background.
2. Technical acumen with the ability to understand complex technical concepts, API specifications and nuances that come with a SaaS platform, and to engage in technical discussions.
3. Exceptional business writing, storytelling and research skills.
4. Strong project management skills with the ability to drive projects forward in an ambiguous environment.
5. Experience in needs assessment, user research and market analysis.
6. Proficiency in evaluating vendor proposals and conducting vendor assessment
Desired Skills:
1. Techno-functional expertise with an understanding of the Securities Services business and technical aspects.
2. Experience in building and launching digital products from ideation to commercialisation.
3. Excellent communication, presentation and stakeholder management skills.
4. Strategic thinking and the ability to identify opportunities for product innovation.

Job Description:

• Perform in-house and onsite system maintenance tasks related

• Able to do troubleshooting for both hardware & software

• Able to support engineering department activity, daily operation and ad-hoc tasks

• Able to perform 24/7 standby

• On job training provided

• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience

• Only Singapore citizens need apply

• Preferably possess Class 3/3A Vehicles license

• Positive attitude

• Be able to work with cross functional teams

• Candidate without prior experience will also be considered

Incident Management Services:

• Provide Incident detection, reporting, recording, and initial support.
• Provide Incident investigation, diagnosis, impact analysis, and reclassification as required.
• Utilize and update the Customer Incident Management System with all relevant information relating to an Incident.
• Resolve dispatch orders that are not resolvable by remote Support and onsite Incident tasks arising, including break/fix Equipment and Software support.
• Act proactively, and coordinate with all other parties (including Third Parties and other Customer IT functions) as needed in order to resolve Incidents
• Maintain overall responsibility for all incident activity to the point of closure, as confirmed by Customer Authorized User.

IMACD (Installation, Move, Add, Change and Dispose):

DSS (Desk side Software Support):

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements

Smart Hand support:

• Network
• Servers – Connectivity support, OS installation, basic troubleshooting in co-ordination with remote team
• Printer equipment

Asset Management (inwards and outwards):

Update inventory & Stock management using Asset management tool for tracking inventory and stock management. Input, maintain, update and track up-to-date full Lifecycle data for all Assets used or operated in the End User Environment, regardless of whether the Asset is owned, leased or licensed by Supplier or Customer (including Equipment, Software, Operating Systems and Applications) and associated maintenance, including System establishment, Refresh, decommissioning, redeployment, end of life and disposal data, within the Asset Management Systems

Device wiping

Follow the disposal process, including erasing of data, for all decommissioned

MDTs using Provided Data Wipe tool.

Handheld computing devices

• Software on best effort basis (i.e., mobile phones,

smartphones)

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

We are seeking a dedicated and detail-oriented Sales Support professional to join our Company. The ideal candidate will possess excellent organizational and communication skills, be proactive, and thrive in a fast-paced environment.

Respond promptly to customer inquiries via phone, email, or chat.

Assist in the preparation and submission of sales proposals and contracts.

Efficiently process sales orders, ensuring accuracy and timely billing.

Coordinate with internal departments to fulfill customer orders.

Education and Experience

High school diploma; Bachelor’s degree in Business Administration or related field is a plus.

Previous experience in sales support or customer service roles.