What the role is

As a Lecturer, your contributions go beyond teaching and facilitating learning. You will play a critical role in recognising and nurturing your students’ potential and their lifelong learning needs.

What you will be working on

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

- Design, develop and deliver relevant course materials in On-Premise and Cloud based Networking, System Administration, IT Security, Digital Forensics, Cyber Security, Security Penetration Testing & Operations and Programming

- Facilitate e-learning, enrichment and other self-directed learning.

- Supervise students in project works, competitions, and internship.

- Handle other academic-related duties and administration.

- Be involved in student development and mentoring, outreach programmes and community works. - Engage in relevant research activities for lifelong professional development purpose.

What we are looking for

- You should have at least 3 years of relevant experience in Computer Science, Information Systems, or Information Security industry, and preferably relevant work experience in the security industry.
- Passion for teaching and student development.
- Knowledge in
• networking concepts such as router, switches, wireless access points etc.
• operating systems such as Windows Servers, Linux, Mac etc.
• security concepts such as firewall, VPN, IDS/IPS, SIEM, IAM etc.
• scripting languages such as Python, Bash etc.
- Aptitude to learn new technologies in the security suite.
- Professional certifications such as CCNA/CCNP, CEH etc will be an added advantage.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

What the role is

As a Lecturer, your contributions go beyond teaching and facilitating learning. You will play a critical role in recognising and nurturing your students’ potential and their lifelong learning needs.

What you will be working on

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools.

You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

Your primary teaching role to deliver curriculum in the areas of Artificial intelligence and Machine Learning, Data Analytics and Intelligent Automation.

You will also provide administrative and project management support for the various part-time courses under the Continuing Training Department, including intake activities, correspondence with various stakeholders on course and funding matters, handling of student information, compile and analyse intake information.

What we are looking for

You should have relevant training in Computer Science or related fields, with at least 3 years of relevant industry experience in the respective field with good knowledge and experience in Machine Learning algorithms, Deep Neural Network and reinforcement learning.

You should also experience and interest in handling course administration and outreach publicity matters.

You should be an independent worker with strong analytical, and communication skills, and the ability to work well in teams. Ability to multitask, meet tight deadlines, and proficiency with word-processing and spreadsheets are required. Familiarity with graphics software, e-learning technology and payroll systems will be an advantage.

1. Support the Operations department

• Assist to procure ship essentials;
• Assist to collate the procurements and vessel's location;
• Update of required information;
• Update and filing of vessel's certificates;
• Liaise with crews for crew's seaman book and passport;
• Delivery of documents to shipyard whenever necessary;
• Billing.

2. Support the Logistics department

• Assist to get quotation from freight forwarding companies;
• Assist to arrange for crane/trucking etc whenever required;
• Required to attend to loading / unloading of cargos at times;
• Collate all documents/jobs for billing.

3. Office support

• Booking of hotels for customers, restaurants etc;
• Arrangement of buffets for office functions;

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Our Technical Trainer is responsible for developing training materials and providing training to employees using effective training techniques to engage participants and enhance learning outcomes.

You will take the lead in consolidating our knowledge base, documenting knowledge and solutions to build product knowledge capacity within the organisation.

You will create reference guides for our technical teams to have easy reference to easily access our knowledge and procedures.

You will train and audit the business partners on the installation methods used to ensure consistency in brand experience locally.

In addition, you will also conduct training analysis and evaluation to suggest necessary training program and improvements.

What will the Right Person look like?

• Experience as a Technical Trainer or a similar role, with the background in delivering technical training programs
• Prior exposure to fabrication and/or installation activities involving curtains, blinds and aluminium products for windows, balconies and outdoor spaces would be a plus
• Excellent communication and presentation skills, with the ability to convey complex technical concepts in a clear and comprehensible manner
• Proficient in Microsoft Office
• Good communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• A team player with a positive attitude to go the extra mile.
• Good time management and organisational skills
• Applicants with relevant industry experience and/or relevant areas of study (Interior Design / Architecture / Engineering) are welcome

Responsibilities:

• Delight customers with effective responses to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
• Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.
• Prepares and consolidates contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
• Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes.
• Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.
• Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.
• Any other ad hoc duties.

Requirements:

• Diploma in business or related field of study.
• At least 3 years working experience preferably in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.
• Willing to work in Tuas, with company transport provided.

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website:

www.liquidgroup.sg

www.xnap.network

Responsibilities :

Planning/Delivery

• Gather, analyse and formalise user’s business requirements and processes
• Evaluate on the feasibility of implementation and manage the scope of the project
• Prepare project documentation such as Requirement Specifications/Use Case Specifications
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Creating Epics, user stories and product backlog following Scrum Methodology
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources

Documentation

• Develop technical design specifications and translate the technical design into process and product backlog specifications
• Create and keep up to date product support documentation

Support

• Provide post-implementation support (including production support and service requests)
• Escalate and discuss critical issues such as scope creep with the relevant managers
• Support the sales team with required technical knowledge

Research/Insight

• Conduct gap analysis of the current business process to identify improvement opportunities
• Conduct requirement gathering sessions
• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Requirements :

• BA/BS degree or equivalent work experience
• At least 3-4 years IT working experience with strong Payment Industry Experience
• Possess relevant system development/maintenance experience.
• Excellent communication and interpersonal skills
• Good understanding of Software Development Life Cycle (SDLC) processes
• Understanding of accounting principles
• Ability to produce specifications for documentation and implementations.
• Experience in IT business analysis techniques
• Strong knowledge of Scrum theory, rules, and practices
• Solid experience working with Architecture and Developments teams to assess and size story/epics
• Ability to understand and represent both the business and technology
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Ability to work efficiently under pressure involving tight deadlines
• Giving thoughtfulness to detail and high level of precision

Please submit your CV indicating your current (state if you have a 13th month/AWS) and expected salary in your CV when applying for the position.

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Responsibilities

- Responsible for managing the incoming and outgoing shipment.
- Attend to customer enquiries and follow up enquiry.
- Support and assist outdoor sales personnel for inquiries and quotations.
- To build, establish, maintain and improve relationships with customers.
- Handling of all billing and invoice.
- Cold call potential customers.

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Years in relevant experience
• Good team player with the ability to work independently
• Knowledge in Microsoft applications
• Preferably Junior Executive specialized in Customer Service or equivalent.

- Project site located at NUS

- Estimated contract period 24 months with the option of monthly extension

- Must be registered with IES and with valid RE's certificate

- With minimum 5 years' RTO site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work with global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Responsibility to ensure the 1Help 24x5 telephone systems are effectively manned.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day-to-day incidents or requests from company end users (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices, occasional alternative products).
• iMac Support (Install, Moves, Adds and Changes).
• Project support and potential leadership of project initiatives (Large Scale IT Objectives).
• Basic asset management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge base usage, reference, and collective improvement.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Occasional creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the groups performance.
• Management of project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Onboarding of new employees (work equipment preparation)

• At least Bachelors Degree in Computer Science or others IT related discipline
• Minimum 2 years of experience in IT technical support, preferably in a midsize or larger organization.
• Excellent and professional customer service skills and able to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Experience in supporting Board level Executives directly would be an added advantage
• Good to have experience in supporting for audio visual events
• High level of expertise in both Windows and Apple operating systems, platform software and associated hardware
• Understanding of networking principles and printing environments.
• Understanding of ITIL principles
• Experience in creation of support documentation, guides and manuals
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Excellent teamwork skills and the ability to work unsupervised
• Organized and deadline driven with the ability to track multiple tasks simultaneously

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

This position reports to Learning & Programme Manager, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Administration:

· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments

· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.

· Provide other administrative support, including procurement, preparation of reports, etc.

(B) Learner Management:

· Manage learner records and database processes.

· Manage course registrations and enrolments.

· Assist in the orientation and onboarding of learners.

· Dealing with learner enquiries.

· Collect feedback from learners.

(C) Administration of Learning Management System (LMS):

· Administer user accounts on the LMS.

· Upload and distribute course materials through the LMS.

· Monitor learner progress and prepare learning progress reports.

· Liaise with LMS vendors/suppliers for support.

(D) Course Funding Administration:

· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.

KEY SPECIFICATION

· Minimum diploma with at least 3 years’ relevant working experience.

· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting

· Experience with using and administering learning management systems would be an advantage.

· Prior experience with Skillsfuture Singapore funding administration would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to work confidently with members of the Judiciary and legal community

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector

Supervision and coordination of the construction of the civil and structural works of the project and exercise all reasonable skill, care and diligence in the discharge of the contract period.

To carry out site supervision and inspection of the works to ensure that the works are constructed to required quality and accuracy.

To maintain proper and update daily records of all works done, including records of tests, inspections, status of works, safety, site diary, materials and equipment on site.

To verify reports and claims submitted by the contractors.

To record all variations as instructed or approved by Consultant Team.

To attend to contractor’s queries and co-ordinate works of main contractor and direct contractors.

Responsible to the consultants who will have overall control of the site supervisory staff and also discharge of duties are listed following items of works.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Access Control and Integrated Security will be advantageous;

Other Information:

· 5 days work week (9:00~18：00)；

· Work location: Bukit Batok;

· Attractive salary package + Incentive + Performance allowance;

· Position availability: Immediately;

· Whatsapp Chris (60122210121) for more info

. Email your resume: [email protected]

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026