• Sales of Engineered Smoke Control Systems, related products and services.
• Develop new business opportunities, maintain and expand client database.
• Drive brand awareness and develop sales operational plans.
• Diploma / Degree in M&E or equivalent.
• Experience in Architectural Building Products industry with proven sales track record.
• Independent, self-motivated team player with good communication and presentation skills.
• Capable of handling multiple projects in a fast paced performance-oriented environment.
• Possess own transportation (preferable).
• Entry level candidates may also apply.

Remuneration will commensurate with qualifications and experience.

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

(Only Singaporean and PR will be considered)

Technical Solution Architect - OpenShift & Machine Learning Platform

We are seeking a highly experienced Technical Solution Architect to join our team. The ideal candidate will have expertise in designing, setting up, and securing on-premise OpenShift clusters, as well as deploying and managing applications on these clusters. Additionally, the candidate should have experience in machine learning application pipeline design and deployment (MLOps), and proficiency in AWS cloud infrastructure design and deployment, specifically with self-managed OpenShift clusters. The candidate should be a senior-level architect, comfortable working hands-on, proficient in infrastructure-as-a-code/DevSecOps as well as Python application delivery.

Responsibilities

• Design, setup, and secure on-premise OpenShift clusters, including RedHat Advance Cluster Management (ACM) and Advance Container Security (ACS).
• Design, build, deploy and manage applications on OpenShift clusters as a Platform Services.
• Design, setup and deploy machine learning application & pipelines (MLOps).
• Understand the use of GPUs (including VM architecture allocation) and segment for ML training and experimentation through Python Jupyter notebooks.
• Design and deploy AWS cloud infrastructure, specifically for self-managed OpenShift clusters covering S3, RDS, KMS, EC2, Cert Management, Routing & Networking.
• Design containerize CICD pipeline using Gitlab Pipeline/OpenShift Pipeline.
• Design RedHat SSO/Keycloak realms, securing access, setup solution, configure and deployment.
• Design, setup server, configuration and schema access for PostgreSQL and OracleDB. Include Runbook and Operation automation
• Perform hardening & compliance clearance of OpenShift/Container App/Databases based on CIS/NIST benchmark as well as additional secure standard defined by the Organisation
• Work hands-on and collaborate with cross-functional teams to deliver high-quality solutions.
• Write and maintain infrastructure as code deployments for hybrid cloud solution.
• Design Python application/adapters and lead development team to deliver.
• Lead and mentor junior team members including Platform Engineers & DevSecOps Engineers.

Requirements

• 3+ years of experience in AWS cloud infra design, implementation & operation.
• 3+ years of experience in designing, setting up, and securing on-premise OpenShift clusters.
• 3+ years of experience in deploying and managing applications on OpenShift clusters.
• 2+ years of experience in machine learning application pipeline design and deployment, including MLOps & Data Lakes integration.
• Experience in leading SIT, UAT, Performance test for Containerized platform & Apps on design, define objectives and execution plan.
• Strong understanding of RedHat SSO or Keycloak, OIDC concept, RBAC and ABAC controls.

Job purpose

This role is under the Sales department. To support the sales for administration & coordination matters.

Personal Attributes & Characteristics

· Self-driven and holds a positive learning attitude

· Meticulous and able to adapt to a fast-paced environment

· Ability to work independently with minimum supervision

· Good communication skills to liaise with people from all level

Duties and responsibilities

• Handle and support administrative requests and queries
• Picking up calls, replying to emails, and assisting walk-in customer with their enquires
• Assisting with sales meeting and sales data entry
• Provide all necessary data to senior management upon request and coordinate meetings between departments
• Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
• Assist sales to maintain sales software, updating of products, prices
• Assist sales and administration to follow up with enquiry and documentation status for HSA licensing
• Any other ad-hoc duties assigned

Qualifications, Skills, Experience

· Education – min O Level, Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC

· Experience – Entry Level, Fresh Graduate are welcome

· Language – English, Chinese (Proficient in speaking and writing in mandarin will be an advantage)

• Computing – Microsoft

Roles and Responsibilities:

- Assist the Product Owner to refine user stories, document acceptance criteria, break use cases to user stories, and define business rules and the scenarios.

- Assist the solution architect to translate business requirements to technical requirement.

- Ensure clear and complete understanding of user stories and use cases requirements.

- Translate user stories and use cases into test conditions and expected results for product, performance and UAT.

- Ensure the product fulfil the requirements during iteration reviews and system demos.

- Act as a Subject Matter Expert to manage the stakeholders/ user

Qualification/ requirements:

• Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

• At least 4 years of experience in project management, application delivery and solution design.

• Good functional, technical knowledge and experience in CRM platforms (e.g., Microsoft Dynamics 365)

• Experience in communicating with technical and non-technical stakeholders

• Previous experience of healthcare domain is good to have.

• Proven result-oriented person with a focus on delivery

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 2 years) preferred.

• Good understanding and experience in software development life cycle

• Non-technical / Soft Skills Good Oral & Written Communication skills & a team player.

• Experience of leading a team of more than 3 – 4 people.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

#LI-SYNX08

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

This role will be expected to drive and manage the Business Requirements and Functional Solution aspects of developing an enterprise solution for the new Vanguard Enterprise system to support HR, Finance and Procurement services in Vanguard Nursing Home.

You will also help to advise the organisation on the key ICT trends and best practices locally and internationally to meet the vertical business domain’s objectives. Assess applicability for adoption, manage user requirements, and provide IT solutions to bridge business needs.

• Involvement in Business Analysis Planning and Monitoring
• Analysis of stakeholders’ needs, scope the problem and develop business case to address the problem
• Assess current state, analyse stated requirements of stakeholders and accurately defines business need within specified scope
• Uncovering and capturing requirements as stories into a master story list
• Build narratives and acceptance criteria for the highest priority stories in upcoming iterations/sprints
• Validate the acceptance tests
• Progressively sign off completed stories with users
• Provide continual feedback to the development team

Requirements / Qualifications:

• Graduate Degree in any discipline
• Experience in Agile will be an advantage
• Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with ability to pitch ideas and influence stakeholders

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Job Description

1) Liaise with customers on RFQ .

2) Submit quotations to customers.

3) Liaise with customers on technical & quality issues.

4) Follow up with customers on sales forcast.

5) Liaise with sub-contractors on technical and quality

requirements needed to fulfill order.

Job requirements

1) Nitec in Mechanical Engineering

2) Liasing with Planners on order

fulfillment.

3) Liasing with customers on

monthly sales forecast.

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

Hype Media Pte. Ltd., a dynamic and growing large format printing company, is currently seeking a reliable and experienced Van Driver with a Class 3 license to join our team. The ideal candidate will also assist in the setup of stickers, banners, posters, and signages at various installation sites.

Responsibilities:

1. Safe Transportation:Operate company-owned vans in a safe and responsible manner.
   Ensure the secure and careful handling of both workers and print materials during transit.
   
2. Installation Support:Assist the installation team in setting up stickers, banners, posters, and signages at various installation sites.
   Provide support as needed, ensuring the timely completion of installation projects.
   
3. Delivery Schedule:Execute daily delivery schedules to meet customer requirements.
   Communicate effectively with the dispatch team for any updates or changes.
   
4. Vehicle Maintenance:Conduct routine inspections and maintenance on the assigned van.
   Report any mechanical issues promptly to the maintenance team.
   
5. Documentation:Maintain accurate records of deliveries, completed orders, and installation work.
   Ensure all necessary paperwork, such as delivery receipts, is completed accurately.
   

Requirements:

• Proven experience as a van driver or in a similar role.
• Valid driver's license with a minimum of 2 years of a clean driving record.
• Ability to assist in the installation of stickers, banners, posters, and signages.
• Physically capable of lifting and carrying heavy items.
• Proficiency in both English and Mandarin.

Work Hours:

• Monday to Friday
• 10:00 am to 7:00 pm

After-Hours Policy:The company vehicle is to be left at the company premise after work hours.

How to Apply:If you meet the qualifications and are interested in joining our team as a Van Driver & Installation Support, please submit your resume and a brief cover letter to [email protected]. Please include "Van Driver" in the subject line.

Hype Media Pte. Ltd. is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

Job Description:

Provide ad-hoc IT maintenance support/Helpdesk, troubleshooting, monitoring, and resolving desktop PC and printer issues on customer site. Be the first point of contact to customer calls on IT related problems. Involve in deployment of new hardware and/or software for multiple users and locations. Perform installation and troubleshooting of IT hardware & software in a large and fast paced user environment. Standby Duties may be required. Open to working in customer premises. Ad-hoc duties that may be assigned by reporting manager.

Responsibilities:

•Required skill(s): Microsoft O/S (XP, Vista, Win7, 2000, 2003, 2008), Desktop/Workstation, Server support in end user environment.

•Possesses good interpersonal, analytical and problem solving skills

•Must be highly-customer focused and diligent towards customer related service issues

•Must be Self-motivated and committed

•Able to work in a team, is meticulous and has experience in interaction with customers and vendors

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Responsibilities

• Managing and leading a team of engineers for SOC engineering operations
• Front customer engagement for engineering tasks / initiatives
• Responsible for ensuring tasks are delivered in a timely manner
• Responsible for understanding customer’s requirement for engineering tasks / initiatives
• Responsible for ensuring SOC core services uptime
• Responsible for making service-wide impact assessment in the event of issues
• Responsible for making service wide impact assessment before approving change requests
• Responsible for overall capacity management and monitoring
• Responsible planning for development of engineers’ skills and competency
• Provide mentorship and guidance to junior staff

Requirements

• Bachelor’s Degree in Information Technology or Cyber Security
• Professional certificates such as SANS or ISC2 would be advantageous
• At least 7 years of IT security experience and experienced in a wide range of cyber-security technologies
• Technical knowledge in the following information security technologies & solutions is preferred: SIEM, SOAR, UEBA, EPP, EDR, Virtualization, Networking, Big Data
• Experience in IT Network / System Administration is a requirement
• Experience as a technical lead in large-scale projects involving multiple technologies as part of a turn-key solution
• Strong troubleshooting and analytical skills that can resolve issues as the final point of escalation
• Strong presentation, communication and written skills
• Basic project management skills
• Positive working attitude
• Passionate in information security

Job Description:

Provide ad-hoc IT maintenance support/Helpdesk, troubleshooting, monitoring, and resolving desktop PC and printer issues on customer site. Be the first point of contact to customer calls on IT related problems. Involve in deployment of new hardware and/or software for multiple users and locations. Perform installation and troubleshooting of IT hardware & software in a large and fast paced user environment. Standby Duties may be required. Open to working in customer premises. Ad-hoc duties that may be assigned by reporting manager.

Responsibilities:

•Required skill(s): Microsoft O/S (XP, Vista, Win7, 2000, 2003, 2008), Desktop/Workstation, Server support in end user environment.

•Possesses good interpersonal, analytical and problem solving skills

•Must be highly-customer focused and diligent towards customer related service issues

•Must be Self-motivated and committed

•Able to work in a team, is meticulous and has experience in interaction with customers and vendors

Job Description

• Work on product / project deployments and implementationremotely and onsite .
• Diagnose, troubleshoot and identify solutions to resolve/escalate product or application related issues, performance tuning.
• Escalation and reproduction of technical issues for the development team for troubleshooting.
• Logging and resolving customer issues within the agreed Service Level Agreement (SLA).
• Follow-up with trouble tickets resolution internally and externally with customers.
• Maintain customer correspondence including documentation of user guides and other resources,
• Produce technical documentations for support deployment/implementation.
• Create, update the support entry in support forum
• Conduct user training of software product, maintain training material

Requirements

• Higher degree in Information Technology
• 3-5 years of experience in IT software services or support
• Good working knowledge and/or understanding of Java, .NET, JavaScript/HTML5/CSS, SQL, No-SQL, general software development lifecycle and best practices will be an advantage.
• Good understanding of operating systems especially Windows and Unix.
• Good scripting knowledge is an advantage (Powershell, Bash).
• Knowledge in ETL concepts and processes is a plus.
• Good working knowledge of Cloud, DevOps, docker containers will be an advantage.
• Possess strong analytical and problem solving skills
• Experience in software testing is a plus, especially for Business Intelligence.
• Experience in Reporting, Business Intelligence softwares will be an added advantage
• A fast learner and willing to learn new technologies.
• A strong communicator in both oral and written form.
• A team player with a pleasant attitude.
• Results oriented with flexible personality and willingness to travel onsite.
• Knowledge of Microsoft Azure cloud is an advantage.

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· A degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken English and Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

Responsibilities:

• To ensure contractor carried out works not affecting/compromise safety, environmental and health matters;
• provide standing supervision to all civil and structural works compliance with the Authority’s Requirements including, but not limited to, the following for completion of the project works:
• Temporary Works relating to excavation, strutting, earth retaining and stabilising structures (ERSS), ground improvement, if required;
• Utility diversions and protection works/supports to utilities, if required;
• Risk registers, hazard logs, etc;
• Mobilization and demobilization of vehicles, machineries and equipment etc.
• Cable preparation and cable pulling works, etc;
• Construction of Joint Bay and associated work, etc;
• Cable jointing works in joint bay, etc;
• Testing and commissioning works related to transmission cable, etc;
• Weekly summary reports on site management to highlight safety issue and propose any improvement to the Company;

Requirements:

• Registered as Resident Technical Officer with BCA/IES/ACES;
• Minimum Three (3) years of relevant experience in projects similar in nature to the projects

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

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Provides technical expertise to Intel sales teams, external partners, and end customers. Acts as a key advisor and thought leader to the technical sales teams, while driving vision, value, and strategy around technical solutions. Understands the business use case and technical merits of a solution, co-owns relationships with customer/partner decisionmakers to solve complex challenges across system(s) and influences the customers purchasing decision for specific accounts. Supports Intel sales professionals, including those in technical sales roles, in design and deal win engagements by delivering Intel platform and portfolio value propositions and providing ongoing technical support on product briefings. Understands competitive landscape to deliver use case based benchmarks and drive customer driven technical incubations. Supports customer design win needs and facilitates product and program updates. Liaises with BUs to relay roadmap, product, program and technical updates to field sales and external partner teams. Plans and implements training roadmap, assets, schedule, availability, and delivery. Articulates the voice of customer back to product development teams to help define platform enabling, roadmap, program, samples, and other enabling requirements. Note: This is a commissioned sales position.

Job Requirments:

Bachelor's Degree or equivalent in Electronics Engineering

Provide and coordinate highly consultative technical software support to the country field team covered accounts and ISVs, driving enabling and optimization of edge applications, providing initial DevCloud support and enabling new greenfield application development and performance optimizations.
Regional customer support and will be responsible for regional team spanning multiple sales organizations and BU resources to achieve the sales team's goals. Highly proficient in public speaking and connecting with developers.
Manage a very flexible work schedule that will include travel and coordinating work across multiple time zones.
Experience with commercial development AI, machine learning and big data frameworks.
Experience of tools like OpenVINO, Tensorflow, Pytorch
Proficiency in C/C++/Python
Model training by using the ML frameworks.
Knowledge of deep learning, CPU/GPU architecture.

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]