IT Support Technician

Responsibilities
• Provide desktop hardware and software support to teachers, staff, and students
• Perform front-end problem diagnosis and troubleshooting
• Service Apple computers and replace faulty parts
• Manage Mac-based applications, network connectivity, network printers, etc.
• Provide some basic IT training services to teachers
• Be able to work on ad-hoc duties as assigned, may be required to stay back when necessary
• At least polytechnic graduate with IT support working experience
• Good skills and knowledge of network technology such as Ethernet and TCP/IP protocol
• Mac-based working experience, Apple-certified technician is an advantage
• Excellent interpersonal and communication skills

As a key member of the Sales Support Team, the Customer Service (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Product Supply – Technical Department Leader

Overview of the job

Did you know that at P&G we consider Product Supply (PS) as the engine that accelerates value creation? Getting different products shipped out from plant in the right quantities with precise quality in a very good time manner really does present meaningful work every single day!

We are looking for a Product Supply Technical Department Leader for our Singapore Pioneer Plant (SPP), who can be a great collaborator with very diverse multi-functional team within the supply chain. This person will be accountable to deliver equipment reliability improvement through technical standards mastery, capital expenditure projects and organization capability building.

Your Team

You will report to a Manufacturing Supply Chain Director in Singapore Pioneer Plant. The role will supervise a diverse team of people to drive continuous improvement in equipment capability, closely engaging with multi-functional team within the supply chain. You will directly manage the work plans & personal development of several team members (Process Engineers and Power/Controls/Information systems technicians).

What success looks like

• High equipment reliability to deliver service, cost, and cash target
• Project start-up deliveries with excellence
• Highly engaged organization with strong technical mastery

Responsibilities of the role

• Prioritize technical team focus on equipment losses elimination in the production Module (aligning priorities with Operations Leadership)
• Partner with multi-functional team to drive project start-up with excellence
• Coach, develop and set direction for Process Engineers & Power, Controls & Information System (PC&IS) technician
• Build capability in the site through system ownership and Leadership Coaching on-the-floor
• Prioritize and lead operations capital expenditure (Capex) spending
• Build a robust operations technical team for Singapore Pioneer Plant (SPP)

Role requirements

Required

• University Degree in engineering, sciences, or another technical field
• 5+ years of relevant work experience in a technical setting – engineering, manufacturing, R&D etc
• Demonstrated track record of leading transformational change, towards delivering step-changes in capability, efficiency & output results in a manufacturing or technical setting
• Experienced people manager, with strong credentials in talent development and personal coaching. Preferable (not hard point) to have experience with direct report in both Manager and Technician career path
• Influencing & engagement: effective relationship building, communication & influencing skills – upward management & horizontally across multi-functional stakeholders
• Effective English communication skills, both oral and written

Desirable

• Experience in technical project management, involving equipment design or work process improvement towards reliability, quality, operational cost reduction (productivity & maintenance).
• Budget management – Capex for projects, Opex for progressive maintenance of equipment
• Knowledge of P&G Integrated Work System (IWS) or other Manufacturing operational excellence systems (Lean six Sigma, etc)
• Working knowledge or hands-on experience with Power, Controls & Information Systems (PC&IS)
• Prior experience in operational roles

About us

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Company Description

Our client is a full-service accounting firm, founded in 2009, specializing in Finance & Accounting, Corporate Secretarial, Tax, M&A, and Business Support. For 14 years, they have served startups, SMEs, and multinational corporations across the region, providing high-quality financial solutions. Their experienced team delivers results and stays current with tax, accounting, and regulatory changes to keep clients compliant and optimize their financial position.

Job Description

We are seeking a highly motivated and dynamic individual to join our team as an Executive – Business Support. In this role, you will be responsible for providing comprehensive administrative and operational support to our executive team, ensuring the smooth and efficient functioning of daily business activities

Responsibilities:

• Provide Business operations and administrative support to the team.
• Prepare service quotations and service confirmations aligned to the client's requirements and provide appropriate clarifications. Involvement with other sales-related administrative tasks and processes such as payment/billing matters.
• Support the Managing Partner and internal teams in client onboarding and servicing.
• Corporate Secretarial Support – Incorporation, assist on preparation of AGM documents, board resolutions etc.
• Assist in billing clients and close monitoring of recurring billing and annual service renewal.
• Manage inbound enquires with timely and accurate responses via phone calls, emails, WhatsApp, or social platform messages.
• Filing and mail handling.
• Perform other administrative and ad hoc tasks as assigned.

Requirements:

• Minimum A Level or Diploma.
• Proficiency in Microsoft Office.
• Able to work independently and in a team.
• Strong interpersonal, negotiating, and communication skills. Self-starter individual with the ability to use his/her own initiative to achieve results.
• Commitment to quality in performing required tasks in a timely manner.
• Positive attitude, detail-minded, and organized.
• Ability to follow-up closely on task given.

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Roles & Responsibilities:

IT Support

• Provide technical supports to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related issues.
• Daily IT operation support including PC setup, software installation, patch deployment, IT inventory control, and backup operation.
• Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents to Level 2.
• Provide timely response as per predefined SLAs and KPIs.
• To manage/troubleshoot/resolve end user’s problems/incidents promptly following established procedures.
• Handle and dealing with vendors for IT Procurement.
• Manage corporate/customer IT assets, including hardware warranty, licenses, and contracts.
• Involve in IT project and any other tasks as per assigned.

Solution Support

• Solution/Application Perform installation, preventive/corrective maintenance, IT service, software, and solution application.
• Provide on-site service or remote support on software, solution application and information technology.
• Work with project team to deploy implementation of Hardware Equipment and Solutions Products.

Requirements:

• Possess at least a Diploma in IT/Computer Science.
• At least 2 years in relevant working experience in a large-scale enterprise environment providing desktop support to end users.
• Good communication and interpersonal skills. Fluent in English and Chinese to communication with Chinese Associates in Hong Kong & China Office.
• Experience in ITIL (Information Technology Infrastructure Library).
• Incident Management, Problem Management, Request Fulfilment, and Change/Configuration Management.
• Resourceful, strong problem-solving and analytical skills.
• Willing to work in a fast paced, dynamic and team-oriented environment.

Responsibilities:

• Monitor vessel operational needs and repairs preventive maintenance to avoid down time and port state control issues.
• Coordinate with vessel operators for any repairs to be carried out that affects the vessel schedules.
• Arranging repairs and service as required and negotiating for competitive price.
• Planning and monitoring of vessel operational budget.
• Preparing of vessel dry docking specifications, budgets and reports.
• Supervise dry docking repairs and daily reporting of activities.
• Monitoring of vessel dry docking cost and updating to the management weekly and before departure.
• Preparing the vessel for class surveys, updating of survey status and maintaining vessel in Class
• Vetting the vessel requisitions, quotation and approvals.
• Monitoring of vessel daily report, main engine parameters, Lub oil Robs status, work report done.
• Monitoring vessel lub oil consumption.
• Monitoring vessel lub oil sample analysis and advising the vessel for corrective actions if required.
• Vetting the fuel oil analysis results and advising the vessel if spec is not met.
• Monitoring vessel machinery R/Hs and PMS system.
• Prepare vessel for third party inspection and vetting vessel in coordination with Marine Manager, Marine Superintendent and the Master.
• Carry out vessel routine inspection and visits.
• Vetting of senior officers joining the vessel, signing off debrief and pre-joining briefing
• Vetting hot work permit, risk assessment system
• Assessing into computerized safety management system for reviews.
• Carry out root cause analysis for technical break down reports, accident and incident.
• Carry out investigation for root cause of machinery breakdown and preventive measures
• To coordinate with underwriters surveyors, Class surveyors and repair company / yard for H&M / P&I matters. Compiling of cost and reports for submitting to underwriters
• Carry out pre- purchase S&P inspections
• Supervising taking over of vessel management as well as sales of vessel.
• Hands on experience and able to trouble shoot and motivate crews to perform duty respectively
• Willing to sail with vessel for short voyages and evaluate machinery problems and to plan for repairs to prevent stoppages and breakdown

Requirements:

• COC Class I Marine Engineer .
• Hands on experience and able to trouble shoot and motivate crews to perform duty respectively
• Willing to sail with vessel for short voyages and evaluate machinery problems and to plan for repairs to prevent stoppages and breakdown.
• Fresh sea going Marine Engineer with Chief Engineer experience looking to step ashore are encouraged to apply

Roles & Responsibilities:

• Perform pre installation and run test of all Ricoh products before delivery.
• Perform software/ firmware upgrading on devices.
• Update devices build configuration of devices prior to delivery.
• Perform refurbishment of devices for future deployment.
• Support indoor devices in troubleshooting, parts replacement, and cannibalisation of parts when necessary.
• Inventory management.
• Perform all daily admin task as require.
• Upon urgent request from the field operation, onsite support from maybe require.
• Ability to ensure completion of jobs within a given timeframe to meet delivery demand.
• Able to work late when required.
• Advice and Co-ordinate with other departments to ensure smooth and timely delivery of devices.
• Carry out duties in accordance with guidelines and policies set by the management.
• Perform other duties including management of projects as and when assigned by the management.
• Disciplined to upkeep the reputation and dignity of the company.

Requirements:

• At least Nitec in Electronic /Electrical Engineering, Mechanical Engineering, Mechatronics or equivalent.
• At least 1 year of relevant working experience. Entry level candidates are also welcome to apply.
• Written/spoken proficiency in English.
• Must be able to use basic IT applications such as MS Words, Excel, Outlook.

Responsibilities:

• Managing Projects in accordance with Thales internal guidelines ensuring it addresses the objectives of the business.
• Liaise closely and collaboratively with functional teams to ensure efficient delivery of projects. Particularly, coordinating with internal cross functional teams in order to maximize efficiency and ensure Projects outcomes meets the objectives.
• Acquiring and implementing knowledge about the business policies & practices, business intelligence tools, interact with contracts, finance, quality, PMO and other lines of business.
• Generate Project dashboard and scorecards for the team for review.
• Stakeholder management with the leadership support and help business track KPI’s/Focus areas for the year.
• Develop KPI’s and conduct analysis to provide early alert to the business of all significant emerging variances and risks. Develop and execute mitigation plans to counter variances and risks.
• Coordinating and negotiating input from partners and oversees subcontractors.
• Developing customer relationships by ensuring products and services delivered exceed where possible, customer expectations.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
• Procure adequate resources to achieve project objectives in planned time frames.
• Implement governance standards, including tracking, monitoring and track status of project team and program deliverables.
• Assess and understand end-to-end process for better efficiencies and effectiveness and establish best practices.
• Reporting and tracking of projects, staffing, financials, SLAs, forecasting and other key business metrics in business plan versus actuals.
• Manage risks, changes and impact analysis and identify key areas of improvement.
• End to end project deliverables & documentation, project control & success and handover to Services.
• Ensure engineering activities are well managed within constraints of bids/projects, approved architecture, design policy, contracts, and company quality requirements.
• Lead collaborative discussion and co-engineering between internal teams, vendors and customers to analyse, prioritise and validate stakeholders' requirements.
• Ensure that engineering scope, plans and activities satisfy customer requirements, and are delivered on time, on budget and with the required quality.
• Work closely with Design Authority to oversee and approve the outcome of evaluation studies on design alternatives, and to provide advice to both the customer and internal technical teams.
• Through broad consultation, ensure the production of the required documentation in support of the project, to the satisfaction of the customer and internal senior management.
• Liaise with customers on technical, architectural and procedural issues as required, ensure that scope creep is avoided.
• Define the engineering work breakdown structure, project organisation structure, tasks schedule, engineering KPIs, and associated engineering tasks. Tailor as required and ensure all baseline requirements are met.
• Define the strategy for development, build increments, validation, and project commissioning.
• Follow up closely on defined KPIs and ensure issues discovered (such as risks of changes, schedule, anomalies, etc) are addressed promptly according to different project phases.
• Perform periodic reporting to internal senior management and customer according to Thales methodology (Chorus) and common methods such as SAFe/SCRUM.
• Ensure the implementation of multi-project synergies and lessons learnt, in order to optimize cost of technical solutions.
• Manage engineering risks & opportunities during bids and project phase, guarantees programme commitments, including those flown down to subcontractors and partners.
• Optimise technical work against costs, schedule and risks from design to validation and acceptance of the solution.
• Develop and implement policies, standards and procedures for the engineering and technical work performed, in conjunction with the functional Engineering Head or Director.
• Manages Work Package Managers (WPM) and Integration Verification, Validation and Qualification (IVVQ) Manager to ensure successful completion of respective milestones.
• Other duties as directed by the Project Manager or functional Engineering Head.

Requirements:

• Degree qualified in computer science, information technology, engineering, project management or other suitable discipline.
• At least 5 years Project Management experience.
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience working within a Systems Engineering lifecycle
• Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
• PMP Certification or equivalent.
• Proven and effective leadership with a high level of interpersonal and verbal communication skills as well as the ability to manage multi-disciplinary teams across geographies and time zones.
• Basic project finance understanding.
• Strong internal stakeholder management in a matrix organization.
• Strong customer focus and external relationship management.
• Good knowledge on how large projects are managed
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

• Position: Technical Sales Manager (Mechanical/Automation) - Up To $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Electrical) who shall report to the Senior Engineer/ Engineer/ (Electrical Maintenance) and be responsible for supporting him in the maintenance of Electrical systems of the power station/plants. The Technical Officer shall support Electrical team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages
• Maintain and control all records as required
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electrical Engineering
• Fresh Graduates welcome to apply
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from few location from mainland are provided)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Job Summary:

The successful applicant will be engaged to coordinate the administrative works within the Design & Technology Department in the Senior School and to assist the Design & Technology teachers in the delivery of the curriculum by providing high quality technical support and ensuring the safe and efficient organisation of equipment and resources.

The role reports to Head of Design & Technology (Senior School).

Requirements:

• Minimum NITEC in a related discipline or equivalent.
• Previous experience as a Design & Technology Technician would be an advantage.
• Proficiency in the use of workshop machinery for wood, metal and plastic and also CAM equipment and laser cutters are essential.
• Proficient in Microsoft Office Applications, including the use of CAD software and other design software such as Adobe Illustrator and a willingness and capacity to learn quickly, are desirable.
• Proactive team player with a positive attitude and outstanding work ethic.
• Flexible, able to prioritise your workload and use your initiative.
• Excellent interpersonal, communication and organisation skills.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Career” on our school website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 4.30 pm. Leave entitlement of 30 days. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Wednesday, 31 July 2024. Interview will take place in August 2024.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act.
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents, and site instructions.
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary.

Qualifications

• Possess Diploma in Civil Engineering.
• Registered Resident Technical Officer with IES / ACES.
• Minimum 3 years’ experience as RTO in supervision of works similar in nature to major construction works in buildings, civil, HDB carpark.

• Position: Technical Sales Manager (Manufacturing Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Operations Specialist, Front Office Support Services, Asset Transfer Validation (5 Months Contract)

Description

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an Operations Specialist (5 Months Contract ) in our Asset Transfer Validation team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

General Description

We are seeking a contractor within our Front Office Support Services (FOSS) function. The incumbent will handle pre-checks on all client related transactions prior to processing by Remittance team and to perform callback on related transactions.

Responsibilities

Pre-check on client related transactions

• Ensure all relevant approval is obtained and instruction provided by Business adheres to client’s signing mandate
• Escalate any deviation to Standard Operations Procedure
• Coverage includes: Payments, Internal Transfer, Standby Letter of Credit/Banker’s Guarantee, Letter of Undertaking, Cheques

Callback on Asset and Non-asset Transfers

• Ensure callback is conducted in accordance with procedures and policies
• Initiate call to clients to confirm and verify various transactions / instructions
• Retrieve and verify callback conducted by Front office
• Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.

Control

• Act as a control unit and be able to identify risk issues in the course of interacting with the client/Front office
• Ensure that exception processing is completed exactly according to the conditions set in the approval
• Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist

Query Management

• Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in projects as and when required

Requirements

• 2 to 4 years of experience in Private Bank Operations especially in the area of Remittances, Callback or Client Service role
• Tertiary education with a good academic track record.
• Good knowledge of Microsoft Office.
• Fluency in English is essential.
• Clear written & verbal communication skills with all levels of staff
• Client-oriented mindset
• Meticulous and good team player
• Ability to work independently & drive initiatives forward until delivery.
• Ability to work effectively with both Front Office and Support staff, at all levels.
• Ability to work & deliver under time pressure
• Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity
• Ability to perform ad-hoc system testing

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements

• COC Class 1 or 2 holders with sailing experience on tanker vessels / foreign going vessels
• Minimum 3 to 5 years experience ashore as a Technical Superintendent in tanker companies
• Must be willing to travel abroad ( Fujairah ) on a rotational basis
• Possess good spoken and written communication skills in English language
• Familiar with Oil Majors vettings and inspections requirements
• Analytical, able to work independently, results oriented, resourceful and pro-active

• Position: Technical Sales Manager (Manufacturing/Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Perform Data Entry and ensure accurate and complete data entry, actively identify and correct data inconsistencies
• Conduct and verify stock Inventory levels and assist to maintain accurate records within the system
• Support Payment and Billing Activities
• Perform other duties as assigned

Requirements

• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders
• Proficiency in MS Office Suite ( Vlookup, Pivot Table)

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Provide Pre-sales & Post Sales support to Customers on our ERP Software

-Work on support strategy

-Communicate with Development Team on Customer Needs & test the outcome.

-Qualification: Degree or above

-1-4 years in Software Support Experience (Saas & Enterprise software solutions will be advantages)

-Self-motivated & Decision-making skills

-Excellent communication skills & team player

Role Purpose(s)

The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

· Monitoring network performance and addressing any anomalies or issues promptly

· Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

• Operates and monitors all systems, applications, network and telecommunication line usage
• Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
• Perform and execute user service requests in accordance with QMS standard.
• Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.
• Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
• Day-to-day data center Physical Security Controller to maintain proper security within the data centre
• Maintains and monitors usage of storage media, stationery, etc.
• Generate inventory and statistical reports
• Must be willing to work 24x7 shifts.
• Any other duties as and when assigned.

Key Job Competencies

· Good analytical Skills

· Result oriented

· Good communication skills

· Teamwork

Education Requirements

• Diploma in Information Technology, Computer Science, or a related field from a local Polytechnic

Working Experience Requirements

• Basic knowledge in PC operations and computer networking.
• Experience in computer operations environment
• Fresh diploma graduates are welcome to apply.

Skills Required

• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Responsibilities

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions; and
• Communicate and collaborate with a regional/global IT team members

Qualifications

• Fluent in English (both written and verbal)
• Diploma in Computer Science or Information Technology;
• At least 1 year of experience in a help desk or IT Support role; and
• Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.
• Mainly based at One-north office and open to travel to another office (Boon Keng/ Bendemeer) on ad-hoc basis