Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
Foster a collaborative and high-performance work environment.

2. Project Management:Lead the planning and execution of Java development projects.
Define project scope, objectives, and deliverables.
Develop project schedules, allocate resources, and track progress.

3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
Ensure that software solutions are scalable, maintainable, and meet quality standards.

4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
Ensure adherence to coding standards and best practices.

5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
Manage testing efforts and address issues and defects.

6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
Stay updated on Java technology trends and advancements.

7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
Communicate project status, challenges, and progress to executive management and project stakeholders.

8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
Address and resolve issues that may impact project timelines and objectives.

9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
Maintain comprehensive documentation of development processes and codebase.

10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.

2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.

3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.

4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.

5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.

6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.

8. Quality Assurance: Knowledge of software testing and quality assurance best practices.

9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.

10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

The Data Verification Specialist will be responsible for performing the Cvent Data Verification for the JAPAC region, ensuring outsourced supplier compliance to internal policies and audit requirements.

Job Description:

• Audits all outsourced billing backup and budgets for in scope meetings.
• Ensure all supporting documents are accurate and uploaded into Cvent
• Reviews program hotel contracts and confirms that all terms and concessions are reflected in final bills.
• Tracks and reports on audit findings and monetary value of lost savings and discrepancies.
• Audit MSA fulfilments, e.g., KPI/ Rate Card / Corporate rate
• Purchase Order Research/Reconciliation
• Maintains frequent external contact with suppliers, and hotels.
• Maintains strict confidentiality of employee, financial and company records
• Other duties as assigned.

Primary Responsibilities

100% - Meeting Operations; Audit the final billing, invoice backup, and budget entries for all meetings in scope for the region. Compare hotel contract terms and concessions to hotel bills, assuring terms and concessions are reflected. Audit final budget summaries and savings capture forms to confirm that both are accurate and entered the client tracking system correctly. Communicate errors to outsourced suppliers, confirm corrections are made, and track corrections. Track discrepancies in the system and provide reports as required.

Preferred Qualifications:

• Experience in Meetings Industry, preferably pharmaceutical meetings is an added advantage
• Strong attention to detail and the ability to work across multiple projects simultaneously.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Company Introduction:

ITSEC Asia is an international information security firm offering a wide range of high-quality cyber security services and solutions in Singapore.

https://itsec.group/

Responsibilities:

Validate and provide feedback on scope of project to the sales team.

Oversee the delivery of project assigned for it's milestones, budget, quality and time of completion.

Review the completeness and accuracy of end of product.

Perform timely reporting to stakeholders regarding the status of the project.

Handle stakeholders feedback and assist with any project escalation.

Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).

Ensure cyber security projects’ comply to information control, Quality Management System (QMS) and contractual requirements.

Serve as the primary point of contact for stakeholder, communicating with stake holders is a day to day routine.

Assist with internal and external auditors on customers’ consumption of pattern.

The Successful Candidate:

Degree or Diploma in any of the following fields: IT or Computer Science, Business Administration.

Minimum 3 years of Project Management experience.

Excellent communication skills, both oral and written, with the ability to pitch ideas and manage stakeholders.

Good analytical, organization and planning skills.

A team player who can work independently.

Advantageous to have:

Experience in ICT Industry and/or Government.

Experience in leading cyber security audit, penetration testing, control reviews and others.

Knowledge in standard IT/Cyber Security policies.

Knowledge in Information systems, infrastructure topology, virtual machine technology, networking and IT security, with professional certifications are preferred.

Project Management related certification such as CITPM, PRINCE2 or PMI.

and/or to have CISA/ISO27K Audit certification

Duration: 9 Months Contract

Working Hours: Mon to Fri, 830am to 6pm & Fri, 830am to 530pm

Location: Dover & Punggol

Responsibilities:

• Attend to walk-in enquiries, phone calls and emails pertaining to matriculation, credit exemption and course enrolment exercise.
• Assist with filling, scanning of documents as well as data entry
• Verification of application information and documents
• Provide administrative support with regards to matriculation matters
• Correspond and coordinate with prospective students on document submission related matters
• Receive and handle feedback from students & parents
• Answer general enquiries on matriculation matters
• Distribution of student & concession cards
• Any other administrative support duties assigned from time to time

Requirements:

• Diploma or A Level holders with relevant working experience
• Proficient in MS word and excel
• Good communications skills
• Positive working attitude, team player
• Able to multitask and work independently

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R22105467 (Mary Joyce Ong)

Job Description:

Must-Have Skills:

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

Good to have skills:

1. Knowledge of Airline Domain.

2. Knowledge in Splunk & Datadog.

Responsibilities:

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment & release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Production technician job duties

Production technicians fulfill several job duties during their workday, including:

• Ensuring materials are available for production manufacturing
• Inspecting and testing finished products
• Identifying problems with production or manufactured goods
• Communicating solutions for production challenges with quality assurance
• Educating coworkers on health and safety regulations
• Establishing preventative maintenance methods
• Analyzing machinery and tools to report faults or broken items
• Scheduling training sessions for coworkers and staff

Production technician work environment

The exact work environment of a production technician can vary depending on their work location and specific job duties. However, many production technicians work in manufacturing companies or factories assembling goods on the factory floor. In these general environments, they might be expected to move quickly and be on their feet for long durations, lifting heavy materials when necessary. While working in this setting, it can be important for production technicians to

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Looking for a role that will have a meaningful impact on the IT processes? We are looking for an individual to oversee the Asia IT operations.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

We are looking for an IT support resource to provide local support for our offices in Asia. The role will be based in our Singapore office and will provide technical assistance to our staff and act as a liaison between the regional offices and the global IT service functions based in the USA and UK. You will be responsible for triaging and troubleshooting IT problems, installing, and maintaining various IT systems and devices, as well as providing basic training and guidance on IT best practices. As a member of the global IT team you will work closely with colleagues in the USA & UK to ensure alignment and consistency of IT policies and procedures but will need to work with minimal supervision on a day-to-day basis.

What you’ll be doing:

• Provide first and second level IT support to staff via phone, email, or remote access
• Diagnose and resolve hardware and software issues, such as network connectivity, printer problems, laptop issues, virus infections, etc.
• Install, configure, and update IT equipment, such as laptops, tablets, smartphones, etc.
• Assist with IT projects, such as system upgrades, migrations, rollouts, etc.
• Document IT incidents, requests, and solutions in the IT service management system
• Monitor and report on IT performance and security issues
• Provide basic training and educate local staff on IT systems and applications
• Follow and enforce IT policies and procedures, such as password management, data protection, etc.
• Collaborate with the global IT team and external vendors to ensure IT service quality and continuity

Our must-haves:

• Hold a diploma or degree in IT or computer science or equivalent experience.
• Be proficient in English (written and spoken)
• With at least 3 years of experience in IT support or administration
• Have strong knowledge of MS Windows, Microsoft Office, and common IT applications
• Have basic familiarity with network, server, cloud, and security technologies
• Ability to troubleshoot and solve IT problems independently and efficiently
• Excellent communication and interpersonal skills
• Customer-oriented and service-minded attitude
• Willingness to learn new IT skills and technologies
• Flexibility to work on different IT tasks and projects concurrently.
• Availability to occasionally work on-call and outside office hours when needed
• Prior experience of ServiceNow, JIRA and Confluence would be beneficial.
• Prior experience of working in a global organisation across time zones

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

Markel operates throughout the Asia Pacific region from its regional hub in Singapore and from offices in Hong Kong, China, India, Malaysia, Dubai and Australia. Our teams operate as part of Markel’s Wholesale division, working together towards our goal to be one of the world’s best speciality insurers. We work collaboratively both within Wholesale and across the wider Markel organisation, and because we work as one, we are able to create the best solutions possible for our clients, and provide exceptional development opportunities for our staff.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holidays, with the opportunity to buy/sell extra leave
• Private medical and dental cover, life assurance, travel insurance cover as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Application Support Analyst

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exhibit good verbal and writing communication skills for efficient and smooth interaction with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as data warehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

• Education Bachelor or better – Computer Science or related field, coupe with relevant industry certification, will be advantage.
• This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Adressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

• Possesses strong analytical, logical and problem solving skills
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concepts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Additional certification in ITIL, Cybersecurity
• Programming or scripting skills for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

Company Reg No.: 201131609D | License No.: 11C4684 | Febrianto

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Requirements

· Good to have EUC Support, IT helpdesk /IT support experience desirable.

· General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Provide support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

As a Cegid Support Specialist in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

• Digitalization of the point of sale (clientele, cataloguing)
• Omnichannel sales experiences (e-reservation, click & collect etc.)
• Unified stock management
• Loyalty management

Role Description

• Participate in APAC POS projects, roll-outs including localizations and support.
• Participate in the collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional tests.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and solutions or workaround.
• Functional enhancements Projects (for example, the implementation of mobile applications, omnichannel services, regulatory evolutions, integration with other applications).
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Change management: set up, realize and animate training plans, provide assistance to users
• Level 2.5 expertise: support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plan
• Support Customer or L1/L2 team to enrich the existing procedure, process and SOP documents.

Profile

• Minimum Diploma or Bachelors in Information Technology , Computer Science/and Engineering
• Minimum 9-11 years of experience in Cegid Development, Support and Manintenance, in the world of retail / luxury, and point of sale management solutions (Cegid, Retail Pro, Ivend, …).
• Minimum of 8 years experience in project roll-outs in Asia including several financial localization knowledge.
• Technical knowledge in databases (Oracle, SQL, PL / SQL), and in the field of ERP is mandatory
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Good command over English and Mandarin.
• Open to travelling to Europe and South East Asia.

As a lead System Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. Beyond individual contributions, you will lead the team to achieve operational success while enhancing proficiency in incident management and DevOps. You will engage directly with clients, bringing a client-facing perspective to problem-solving. A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting impact on both the team and our clients.

Job responsibilities

• You will understand complex application systems and find your way through them to debug a business impacting issue
• You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system
• You will lead the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations
• You will use continuous delivery practices to evolve and support high-quality software, and bring value to end customers as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will efficiently use DevOps tools and practices to deploy and run software
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
• You will apply the latest technology thinking from our Technology Radar to solve client problems

Job qualifications

Technical skills

• You have experience working in languages such as Java or .Net and a good understanding of a scripting language such as Python or Powershell
• You have a good understanding of cloud platforms such as AWS, Azure or GCP
• You have experience working with application monitoring tools such as DataDog, Prometheus or Grafana, understand the different metrics that go with it and are able to generate reports and take corrective actions
• You have experience working with a relational or non-relational database
• You have experience working with CI/CD tools like Jenkins, Github, Actions, Buildkite or Azure pipelines
• You must possess strong debugging and triaging skills to troubleshoot code effectively
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested
• You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency
• You can do predictive analysis and come up with proactive identification of issues working with development teams
• You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless

Professional skills

• You enjoy influencing others and always advocate for technical excellence while being open to change, when needed
• You have good communication and articulation skills
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives
• You can influence clients as, and when, required on various processes including incident management, support levels, scope of work, etc. and are able to communicate with detail to justify such changes
• You advocate for and implement cloud best practices in the areas of resource optimization, monitoring and alerting
• You advocate for security best practices and implementation of the same
• You are comfortable with Agile methods, such as Scrum or Kanban
• You are willing to be part of a rotation- and need-based 24x7 available team and are able to handle multiple engagements

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

About the company

DWS is a young innovative company, specialized in the personalization of products in the Luxury sector. Thanks to its expertise in laser-material interaction and its know-how in laser engraving, DWS has developed a range of laser engraving machines unique in the world, which meet the challenges of personalization in boutiques and e-commerce of the major Perfumery Houses, Cosmetics, Wines & Spirits, Leather Goods, etc.

DWS global presence: France, Europe, Asia, USA, Middle East. The team is young and dynamic, and carries values such as craftsmanship, excellence, team spirit, aesthetics, audacity and sustainability. Currently experiencing strong growth, DWS is recruiting for several positions and offering great prospects for development.

Job description

We are looking for an IT Support & Customer Success Coordinator for our Singapore subsidiary, to provide excellent technical support and customer service to our clients. In a very dynamic and innovative environment, you will be able to work with the latest technologies, learn and propose ideas to improve the customer service quality of the company.

· Handling client queries

· Conduct basic IT troubleshooting

· Provide solutions to clients according to company protocols

· Report and keep records of all customer service activities

· Provide trainings to clients

· Produce customer service related documents and materials

· Conduct regular survey to monitor client satisfaction

· Work along with the General Manager to achieve client satisfaction KPIs

· Occasional field service at clients’ shops

· Occasional travels required

Profile required

· University degree holder in Information Technology or Business related disciplines

· 1-2 years of customer experience will be appreciated

· A good sense of customer relations

· Team player and open attitude to learn new things

· Fluent in both written and spoken English. Knowledge of Mandarin will be an advantage

· Position based in Singapore

· No work permits can be provided with this opening

Full time

Fresh / Entry level

Customer Service, Information Technology

Application to be sent to [email protected]

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As a Cegid Support Specialist in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

• Digitalization of the point of sale (clientele, cataloguing)
• Omnichannel sales experiences (e-reservation, click & collect etc.)
• Unified stock management
• Loyalty management

Role Description

• Participate in APAC POS projects, roll-outs including localizations and support.
• Participate in the collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional tests.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and solutions or workaround.
• Functional enhancements Projects (for example, the implementation of mobile applications, omnichannel services, regulatory evolutions, integration with other applications).
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Change management: set up, realize and animate training plans, provide assistance to users
• Level 2.5 expertise: support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plan
• Support Customer or L1/L2 team to enrich the existing procedure, process and SOP documents.

Profile

• Minimum Diploma or Bachelors in Information Technology , Computer Science/and Engineering
• Minimum 6-8 years of experience in Cegid Development, Support and Manintenance, in the world of retail / luxury, and point of sale management solutions (Cegid, Retail Pro, Ivend, …).
• Minimum of 5 years experience in project roll-outs in Asia including several financial localization knowledge.
• Technical knowledge in databases (Oracle, SQL, PL / SQL), and in the field of ERP is mandatory
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Good command over English and Mandarin.
• Open to travelling to Europe and South East Asia.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

ADDITIONAL JOB DESCRIPTION

As a Technical Account Manager, you will lead the adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, such as Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, and Google Chrome.

In this role, you will engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team.

You will travel domestically and internationally up to 25% of the time, as needed.

Qualifications

JOB RESPONSIBILITIES

• Advocate for customers as an operational partner to overcome issues, understand operational issues that block cloud adoption, and help drive resolutions within Google and our customers’ businesses.
• Advise customers on best practices, understand customers’ environments to help them achieve outcomes.
• Act on opportunities to reduce customers' cost, improve performance, and deliver engaged advantages for their businesses.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
• Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
• Experience in application/workload migration to public cloud providers.
• Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
• Excellent communication, presentation, problem-solving, and management skills.

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Provide 1st level of application support to users
• Classify the problem on the spot and provide immediate response
• Inform project team for follow up actions
• Track the problem status and update user on incident status
• Maintain technical operation procedures and documentation
• Perform project build and deployment to different environment
• Prepare and deliver release note to users and project team
• Support setting up the demonstration environment for Business Development Team

Requirements:

• Higher Diploma in computer science or related discipline
• Minimum 1 year of application support experience
• Knowledge on Unix/Linux, shell script, Java, Oracle, SQL, WebLogic, WebSphere is preferred
• Experience on project development, UAT and deployment is a definite advantage
• Independent in problem solving and analysis
• Good interpersonal skill, excellent service attitude and telephone manner
• On the job training will be provided.

Interested applicants are invited to send your updated resume in MS Word or PDF format via Apply Now. We regret that only shortlisted applicants will be notified.