Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Role: Production Support Analyst

Job Level: 4-8 years of relevant experience (L2/L3)

Duration: 6 Months ( extendable)

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 4+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Roles & Responsibilities

The Resident Technical Officer shall report to the Consultant, be responsible for the constant/full-time standing supervision of the construction of Civil & Structural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract. The Resident Technical Officer is expected to know the Building Control Act (Cap. 29), its relevant by-laws and subsidiary legislation, rules and regulations and its latest revisions, have a working knowledge of the relevant statutory requirements, and comply with all the requirements concerning supervision, quality control and other documentation.

The Resident Technical Officer shall undertake all necessary duties as required to fulfill his role and responsibilities, including those duties stated below:

· Duties at commencement of Works

· Keeping records of the Works and reporting to the Consultant

· Inspection / supervision & testing of the Works

· Monitoring the Builder’s site management

· Maintaining documents / Information on the equipment / provisions

· Duties related to obtaining TOP / CSC

· Duties at completion of the Works

· Duties to be performed as directed by the Consultant

· Duties necessary for the completion and fulfilment of his statutory obligations under the Building Control Act

Requirements

· RTO should be a polytechnic graduate or hold an equivalent qualification. He shall be registered with the BCA and accredited with the JAC (IES-ACES).

· RTO should have 3 - 5 years’ experience in supervision of Architectural, Structural, Mechanical & Electrical and Landscape Architectural works.

· Be conversant in local legislation, regulations, and codes.

· RTO with relevant experience in projects similar in nature to the Works in National Parks Board, Civil Contracts will be favourably considered.

Job site: Teachers’ Estate Park

Duration: Tentatively from February 2025 to September 2026 (20 months)

Working days and hours: 5.5 days per week (830am to 530pm including lunch break 1 hour on weekdays, 830am to 1230pm on Saturday)

Interested candidates, please forward your detailed resume to [email protected]

• Ensure the proper operation and maintenance of all production systems and services managed by Service Operations.
• Provide high-standard incident and problem management support, coordinating resolution efforts with the appropriate resolver teams.
• Minimize system downtime by ensuring prompt escalations to specialized internal and external resolver groups, adhering to customer contracts, SLAs, and monitoring requirements.
• Escalate unresolved issues to the next level for further investigation and resolution.
• Perform analysis, define requirements, document changes, and verify enhancements for applications and systems.
• Deliver onsite user support during service cutovers to ensure a smooth transition.
• Continuously document lessons learned, known errors, and operational knowledge to improve service delivery.
• Investigate problems by reviewing error logs, reporting faults, and recreating issues in a staging environment.
• Be available for escalations and support on a standby basis when required.

Requirements:

• A minimum of 3-5 years of experience in working with or providing support for application products (e.g., User Portals, Application components).
• Proficiency in operating systems such as RHEL 7/8, RHEL HA, and Windows.
• Experience with Java debugging and scripting languages like PERL, BASH, and Python.
• Solid knowledge of SQL databases with the ability to troubleshoot related issues.
• Familiarity with various data types, including APIs, APP, PNR, and DCS, is a plus.
• Strong understanding of XML data structures.
• Experience in the travel domain is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25020

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Support Coordinator.

RESPONSIBILITIES:

• Provide sales support to the sales team in administrative area
• Support sales persons in back-office tasks (tenders, orders, quotations, documents and CRM) and customer inquiries
• Prepare and tabulate daily/ weekly / monthly sales reports for the sales team and MD
• Monitor inventory movement vs sales forecast and update into the system
• Customer relationship management
• Support in organizing customer visits, meetings etc.
• Gather feedback from customers and report to the sales team
• Work with the other depts to enhance the customer service support
• Assist in other ad-hoc assigned duties

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 2 years' experience as a sales admin
• Proficient in Microsoft office applications
• Customer service oriented with good communication skills
• Able to multi-task and able to be delegated and taking instructions well

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

► Semiconductor and Electronics industry.

► Work Location: Ang Mo Kio

► Working hours: 8.30am to 5.30pm, Monday to Fridays

► AWS + VB

Our Client is a well-established company in Singapore to serve the semiconductor and electronics industries both local and globally.

Responsibilities:

· Deliver excellent customer support to corporate clients, managing their orders and requests end-to-end.

· Respond promptly to customer inquiries, including quotations, service support, and documentation requests.

· Prepare and submit accurate quotations in a timely manner.

· Provide required documents through customers' respective management systems.

· Proactively update customers on order status and shipment schedules.

· Maintain accurate records of spare parts price lists for customers.

· Coordinate with customers, forwarders, and internal teams to ensure timely execution of orders and shipments.

· Assist customers with customs queries by preparing and submitting the necessary documentation.

· Collaborate with internal teams to resolve customer issues and implement solutions.

Requirements:

· Degree or Diploma with a minimum of 3 years of relevant experience.

· Strong command of spoken and written English.

· Customer-focused, detail-oriented, and hardworking with strong organizational and analytical skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Sales Coordinator

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
Provide L2 technical support and advice to users on systems-related issues or queries.
Perform systems administration/maintenance and works toward continuous optimization of systems performance.
Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
Cross group collaboration
Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
Qualifications/Experience/Knowledge
Diploma/Degree or equivalent
Min. 2-3 years of experience preferred.
Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems, M365, Microsoft Intune
Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security
Possess problem solving skills and able to prioritize and manage multiple tasks.
Experienced in VIP user support.
Demonstrated verbal, written communication and interpersonal skills with stakeholders.

On call support required after office hours

Suntec City

Up to $4,500

Hybrid Work Arrangement (4 days WIO, 1 day WFH)

8am to 5pm / 9am to 6pm (M-F)

• Prepare and update reports as and when required
• Ensure that sanction checks are conducted.
• Perform List Intelligence for Vessels checks.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Position: Technical Project Manager

Salary: ($5.5k - $7.5k) + AWS

Location: Commonwealth

Job requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

Job descriptions:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure

Able to start work within short notice will be highly advantageous.

*Please be notified that only shortlisted candidates will be notified*

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose.

ARC Tier 1 is the first line of technical support.

This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in Computer Science.
• 10+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

Non-Technical / Soft Skills

• Problem solving skills and ability to work under pressure.
• Good command of English, both written and spoken.

Roles & Responsibilities:

- Provide support to the superintendent in the planning, execution, and finalization of dry dock and repair projects, and attend the project site as required.

- Assist the superintendent with the preparation of the OPEX budget.

- Coordinate and arrange service engineers for boarding operations.

- Review, update, and prepare vessel shareholder presentations for timely submission.

- Maintain records of fleet service arrangements and End of Month (EOM) reports, including technical bulletins from manufacturers.

- Prepare and complete monthly post-meeting reports for Charterers/Fleet.

- Administer the disbursement account, ensuring line items and account codes are accurately detailed.

- Review Management Meeting minutes and provide a summary to the superintendent.

- Distribute monthly Class status reports to vessels, including details on expiring certificates.

- Assist with tasks related to EU ETS, EUMRV, and IMO DCS compliance.

- Support the review and processing of PAL occurrences as guided by the Fleet Manager, and help the superintendent close occurrences using Tableau data.

- Appoint Agents following the superintendent's instructions.

- Handle any other required documentation and filing tasks as assigned by the team.

- Assist the superintendent with Guarantee claims management.

- Support both internal and external Survey and Audit Requirements.

- Monitor and report progress on the Teams' "Management of Change" initiatives.

- Review and manage fleet weekly operational data and monthly KPIs, ensuring that the fleet team stays informed.

- Create and finalize presentations for Charterers/Owners as needed by the Fleet team.

Requirements:

- Bachelor’s Degree (preferably in ship management, maritime operations, or a related science discipline).

- Training in Secretarial skills.

- Excellent written and verbal communication abilities.

- Motivated to thrive in a dynamic, challenging, and results-oriented environment.

- Fresh Graduates are encouraged to apply!

Contract Period: From 15 Jan 2025 for 4 months with an extension of 3 months depending on the project requirement

Working hours:

· Mondays to Saturdays: 8.00 am to 6.00pm, inclusive of 1 hr lunch break

Scope of works:

· To carry out supervision and inspection of the works so as to ensure that works are constructed in accordance to contract specifications and drawings.

· To carry out quality check on the works to ensure compliance to drawings and specifications so that works are produced of required quality and accuracy.

· To verify and submit weekly report on contract to HDB.

· To carry out random tests/checks in accordance to drawings and specifications.

· To check on quality of materials delivered to site and report to Qualified Person (Supervision)/Consultant/Resident Engineer on any materials that are not conforming to the specifications. The SO’s Rep shall be informed of nonconformance.

· To ensure proper and updated records of all works, including records of tests, inspections, site diary, work progress, approved drawings including all amendments, all departures or deviation relating to the specified works provided by Design Qualified Person. The attendance of Qualified Person (Supervision) and Qualified Site Supervisor, and etc, are to be kept. The records of all works are to be delivered to the Qualified Person (Supervision)/Consultant/Resident Engineer upon completion of all works.

· To supervise and keep records of repair works in accordance to approved method and standards.

· To take and carry out instructions including administrative tasks from the SO’s Rep and/or Qualified Person (Supervision)/Consultant/Resident Engineer.

· To attend meetings held with SO’s Rep/ Qualified Person (Supervision)/ Consultants/Resident Engineer and keep proper minutes of meetings.

· To attend to queries from SO’s Rep/ Qualified Person (Supervision)/ Consultants/ Resident Engineer.

· To oversee the safety aspects and raise to the SO’s Rep immediately any “Unsafe Acts and Unsafe conditions” observed.

Qualification, skills, experience:

· At least 3 years relevant working experience in civil/structural construction.

· The working experience shall include involvement in at least 2 commercial property upgrading projects.

· Under the Building Control Act, RTOs shall be accredited with Joint Accreditation Committee (JAC) of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

· Proficient in using Microsoft Word, Excel and Powerpoint.

Job Description

• Lead, plan and manage projects involving multiple systems.
• Communicating with internal/external stakeholders including offshore development team.
• For any change request is raised, understand the customer’s expectation, discuss with the customer and development team to fix the requirement and specification.
• Provide the support for the customer in any incidents/clarification on the systems.
• Expected to perform Hands-on activity (Investigation, Fixing, Testing, Module release).
• Communicate with the offshore development team to discuss and understand detailed implementation.
• Ensure all technical specifications are recorded & updated timely.

Job Requirements:

• Degree in Information Technology.
• Min 5 years and above in IT banking services.
• Experienced in Avaloq Technologies with core banking expertise.
• Excellent stakeholder management and communication skills.
• Strong analytical and strategic thinking, as well as the ability to grasp and document abstract and complex matters.
• Strong result orientation and stress resistance.
• Teamwork and ability to share knowledge with the team.
• Strong verbal and written communication skills.

Please send your detailed resume in MS Word format including the following details to: [email protected]

1. Working experience

2. Reason for leaving each employment

3. Last drawn salary

4. Expected salary

5. Date of availability

Technical Manager - Electrical | Up to $9.5k | East

Working Day: 5.5Days | 8.30am to 5.30pm (Mon – Fri), 8.30am to 12.30pm (Sat)
Project Location: East
Salary: $6,000 - $9,500

Requirements
Degree in Electrical Engineering or any other relevant field with relevant design working experience
Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore

Responsibilities
Develop and implement successful design strategies and implement them for the project
Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
Overseeing the design process using technical expertise
Advising on the selection of materials used and other aspects of procurement
Working with clients to ensure that their expectations are met
Reviewing designs with health and safety in mind
Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards.
Maintaining thorough documentation of the design process
Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
Keeping up to date with changing building legislation and codes of practice relating to design
Prepare and submit Single-Line Diagrams (SLD) and Drawings for FAT.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

10 years to 15 years

Responsibilities:

• You will be working with survey data, public datasets (e.g., census data), or experimental data.

• Responsible for cleaning data, handling missing values, filtering data, and dealing with outliers, which is essential in any research context.

• You may need to merge or join different datasets, and KNIME has nodes for combining data from multiple sources like Excel, CSV, databases, or APIs.

• Use KNIME compute basic descriptive statistics like means, medians, standard deviations, and percentiles.

• Visualize distributions, histograms, boxplots, and scatter plots to help you identify trends or anomalies in the data using Knime.

• You should correlation matrices or pair plots to examine the relationships between variables in your social research dataset.

• T-tests, ANOVA, Chi-square Tests For hypothesis testing, you can run statistical tests to compare groups or associations

• Use KNIME for linear regression, logistic regression, or multivariate analysis to study relationships between variables.

• Analyze complex survey data with many variables, factor analysis or PCA can reduce dimensionality and identify key underlying factors.

• Use KNIME for structural equation modeling (SEM), which is commonly used in social research for understanding relationships between observed and latent variables.

• Integrate geospatial data processing to visualize and analyze spatial patterns.

• Connect KNIME with GIS tools (like QGIS) to map trends and perform geospatial analysis.

• Using KNIME drag-and-drop interface for training and testing machine learning models.

• Leverage KNIME’s integration with tools like Tableau or Power BI for storytelling and sharing insights with stakeholders or a non-technical audience.

• Import survey data from CSV files or a database.

Key Skills Required:

• Building workflows using KNIME Analytics Platform

• Use KNIME Nodes For various tasks, such as data input/output, data cleaning, statistics, machine learning, etc.

• Integrates KNIME with Python and R for further analysis.

• Use KNIME’s reporting tools or integrate it with external tools for advanced reporting and dashboards.

• Additional Knowledge Areas:

• Survey Design & Sampling: Understanding how to design surveys, sample populations, and handle biases in data.

• Social Science Theories: Knowledge of theoretical frameworks that guide quantitative research in the social sciences, like social stratification, political behavior, or economics.

• Data Ethics & Privacy: Awareness of ethical considerations in social research, especially regarding sensitive data.

• Familiarity with scripting and data collection platforms WinCATI, Sensus and Forsta is must.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

1 to 3 years

Key Responsibilities:

• Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.

• Identify market opportunities and trends in cryptocurrency risk management.

• Define product roadmaps, set priorities, and establish key performance indicators (KPIs).

• Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.

• Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.

• Develop and implement strategies to mitigate identified risks through digital solutions.

• Collaborate with engineering, design, and data teams to develop and launch risk management products.

• Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.

• Ensure products are delivered on time, within scope, and meet quality standards.

• Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.

• Gather and prioritize requirements from stakeholders and ensure alignment with product goals.

• Provide regular updates and reports on product progress and risk metrics.

• Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.

• Stay updated on changes in regulations and adjust product strategies accordingly.

• Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.

• Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.

• Develop training materials and conduct user training sessions to ensure effective product adoption.

• Collect and analyse user feedback to continuously improve product offerings.

Requirements:

• Bachelor’s degree / Masters in top tier university

• 2+ years of experience or fresher’s education in risk management or relevant preferred.

• Strong understanding of cryptocurrency markets, technologies, and risk management principles.

• Knowledge of blockchain technology and digital security trends.

• Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K