Role Overview:

The Senior Technical Manager in the printing industry oversees technical operations, ensuring efficient production processes, quality standards, and adherence to safety regulations. They lead teams, manage projects, and drive continuous improvements in printing technology.

Key Responsibilities:

1. Operational Leadership:Oversee daily printing operations and workflow.
   Ensure production targets are met on time and within quality standards.
   
2. Technical Oversight:Maintain and troubleshoot printing machinery (offset, digital, flexographic, etc.).
   Implement and optimize printing processes for efficiency.
   
3. Team Management:Supervise and train technical staff, ensuring adherence to best practices.
   Conduct performance reviews and address skill gaps.
   
4. Quality Control:Monitor production to ensure output meets customer specifications and industry standards.
   Develop quality assurance protocols and inspection procedures.
   
5. Project Management:Lead technical projects, such as new equipment installations or process upgrades.
   Manage budgets, timelines, and resources effectively.
   
6. Innovation and Improvement:Research and implement new printing technologies.
   Streamline workflows and reduce costs through process improvements.
   
7. Safety and Compliance:Ensure compliance with safety regulations and environmental standards.
   Conduct risk assessments and safety training sessions.
   

Required Qualifications:

• Education: Degree in Printing Technology, Mechanical Engineering, or related field.
• Experience: 8+ years in printing operations, with at least 3 years in a managerial role.
• Technical Skills: Expertise in printing processes (digital, offset, screen, or flexo printing).
• Soft Skills: Strong leadership, problem-solving, and communication abilities.

Desirable Skills:

• Knowledge of color management systems and prepress software.
• Familiarity with industry standards like ISO 12647 (print quality).

This role suits candidates passionate about driving technological advancements and operational excellence within the printing industry.

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description:

• Assist and report directly to Deputy Building Manager (DBM) in all operation & maintenance concerns:

- Oversee the facilities management within the premises

- Compiling the monthly utilities report and tabulations

- Monthly M&E reports

- Assist to develop and implement of Standard Operating Procedures (SOP) as and where necessary

• Interfacing with the clients:

- Attend monthly meeting with client & prepares the minutes of the meeting

- Providing updates on ad-hoc and outstanding issues

- Attending to clients feedback or requests

- Coordinates the preventive and corrective maintenance works schedule with the contract and client.

• Coordinate and manage projects:

- Provide costing and proposals for ad-hoc works/projects

- Evaluate the quotations submitted by contractor and provide a formal quotation to the client

- Inspect works carried out are proper and in satisfaction

- Liaising and managing contractors

• Leading the on-site technical teams:

- Provide guidance, training and supervision to technical staffs to ensure proper execution of assigned task

- Planning of maintenance schedule

- Review and planning monthly maintenance schedule

- Oversee all work is carried out timely and smoothly by the staffs

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Diploma in Facilities Management, Engineering, Estate Management or other relevant qualifications from a recognized institute with minimum 3 years relevant experience.

• Posses WSHO/FSM or other relevant certificates.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Roles & Responsibilities:

- Provide support to the superintendent in the planning, execution, and finalization of dry dock and repair projects, and attend the project site as required.

- Assist the superintendent with the preparation of the OPEX budget.

- Coordinate and arrange service engineers for boarding operations.

- Review, update, and prepare vessel shareholder presentations for timely submission.

- Maintain records of fleet service arrangements and End of Month (EOM) reports, including technical bulletins from manufacturers.

- Prepare and complete monthly post-meeting reports for Charterers/Fleet.

- Administer the disbursement account, ensuring line items and account codes are accurately detailed.

- Review Management Meeting minutes and provide a summary to the superintendent.

- Distribute monthly Class status reports to vessels, including details on expiring certificates.

- Assist with tasks related to EU ETS, EUMRV, and IMO DCS compliance.

- Support the review and processing of PAL occurrences as guided by the Fleet Manager, and help the superintendent close occurrences using Tableau data.

- Appoint Agents following the superintendent's instructions.

- Handle any other required documentation and filing tasks as assigned by the team.

- Assist the superintendent with Guarantee claims management.

- Support both internal and external Survey and Audit Requirements.

- Monitor and report progress on the Teams' "Management of Change" initiatives.

- Review and manage fleet weekly operational data and monthly KPIs, ensuring that the fleet team stays informed.

- Create and finalize presentations for Charterers/Owners as needed by the Fleet team.

Requirements:

- Bachelor’s Degree (preferably in ship management, maritime operations, or a related science discipline).

- Training in Secretarial skills.

- Excellent written and verbal communication abilities.

- Motivated to thrive in a dynamic, challenging, and results-oriented environment.

- Fresh Graduates are encouraged to apply!

Job Subject Title: Marine Technical Executive

Job Summary:

· Marine Technical / Executive

· Permanent role

· Basic range from $2800 to $3500

· Mon - Fri, 830am to 530pm

· Location: Penjuru,company transport provided from MRT

Responsibilities

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records and etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance etc.
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gear registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out ool-box meeting for the vessels and attend to vessel inspections.
• To work closely with the HSE team to ensure the smooth implementation and compliance of company's safety and quality standards.
• To assist in investigating any defects / failures occurred and reporting all vessel incidents, near misses to prevent and eliminate any potential incidents.
• To assist in maintaining crew records that inclusive of certifications, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignements as and when required.

Requirements

• Some relevant working experience in similar capacity
• A team player and ability to work in a team enviornment with minimum supervision.
• Ability to Speak Bahasa Indonesia ( to communicate with crew from Indonesia)
• Possess of Class 3 licence will be an advantage
• Must be contactable 24/7 and be available to board the vessels as and when required.
• Proficient in MS Office
• Possess good communication and interpersonal skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Responsibilities

• Drive and lead analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.
• Capture the voice of customers in order to scope the changes: Strong analytical and domain management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Think outside the box, always consider business needs, and be prepared to challenge the stakeholders. Any solution must be cost-optimum.
• Manage functional & technical designs for new features or adaption.
• Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.
• Formalize the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.
• Mediate business and technical discussions and in case no agreement can be reached, take the decision by considering technical and economic feasibility, business strategies, architectural guidelines and other constraints.
• Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

• Bachelor’s Degree in Engineering/Computer Science/Information Technology or related disciplines.
• 9 years of experience in the Financial Technology (Wealth Management, Core Banking), Avaloq preferred.
• Good Knowledge of Financial and Global Market Regulations.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.
• Good stakeholder management skills.
• Excellent interpersonal skills: good negotiation and conflicts management skills, able to build momentum / define consensus.
• Structured, organized and results oriented approach, demonstrating a high level of diligence and attention to detail and the ability to ensure high quality and consistency in the deliverables produced.
• Ability to multitask, be flexible and allocate time according to moving priorities.

Good to have

• Client Management knowledge: Static data knowledge, Client Modelling, Client onboarding process, CRM module; OR
• Portfolio Management knowledge: Portfolio Desk, Performance Desk, Investment Policy Statement, Asset Allocation, Benchmark, Model Portfolio, Investment Proposition etc.; OR
• Transactional Modules knowledge:

- Cash Related Transactions (FX, Money Market, OTCs, Payment, Money Transfer etc).

- Investment Related Transactions (Asset Management, Time Series management, Stock Exchange, Settlement, Corporate Actions, Reconciliation etc).

- Credit/Finance (Facility/Financing, Limit, Loan, Guarantee, Other security Financing).

- Cost & fees

- Compliance rules and setup

- Regulatory

OR

• Migration Knowledge: ETL (extract transform load), Static and Dynamic Data Migration, Migration Workflows and Activities, Migration Strategies and Planning, Data Mapping; OR
• Project Management: both waterfall and Agile methodology.

Job Summary

As one of the leaders in the semiconductor, display technology, and solar energy industries, this company is seeking a highly skilled Technical Consultant to join their team in Singapore. The ideal candidate will possess a strong blend of technical expertise and functional acumen to gather requirements from business stakeholders, develop functional specifications, and collaborate with technical teams to deliver solutions. This is a critical position requiring excellent communication skills and a proven track record in the listed technologies.

Key Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 to 7 years of experience in a similar role with a strong mix of technical and functional responsibilities.
• Proven track record of delivering solutions that meet business and technical requirements.
• Technical Proficiency:.Net: Strong experience with .Net frameworks for application development. (Must have)
  ReactJS: Proven ability to build dynamic, responsive and high-performance user interfaces (Must have)
  SQL Server & Postgres: Expertise in database design, queries, and optimization.
  Kafka: Hands-on experience with data streaming and message queuing. (Good to have)
  Web API: Proficient in designing and developing RESTful APIs.
  
• Functional Expertise:Proven ability to gather business requirements and translate them into functional specifications.
  

· Communication Skills:

o Exceptional verbal and written communication abilities.

o Ability to articulate technical concepts to non-technical stakeholders effectively.

Description

• Design, develop, and maintain scalable solutions primarily using .Net and ReactJS.
• Work with SQL Server to design and manage databases effectively.
• Implement and manage real-time data streaming solutions using Kafka (Good to have)
• Collaborate across teams to ensure alignment of technical solutions with business objectives.
• Debug and optimize existing systems for performance improvements.
• Maintain clear and effective communication with technical and non-technical stakeholders.
• Engage with business stakeholders to gather and document requirements.
• Develop and deliver functional specifications to guide development teams.

We regret to inform that only shortlisted candidates will be contacted.

EA Registration No.: R23115060, Clarie Khoo Jia Min

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Well Established Company
• Basic $ 2800 - $ 3500 + Transport Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Joo Koon
• Working hours : 8.30am – 5.30pm
• Working days : Monday to Friday

Job Responsibilities:

• Review the assigned projects and understand the unique project requirements
• Ensure customer requirement can be fulfilled and update in SAP system
• Point of contact for customer and sub-contractors
• Schedule materials arrival, approval of documents, production/testing, and delivery
• Work closely with sub-contractors and inter-departments for the assigned project to ensure planned schedules are met
• Ensure all materials are available to launch into the schedule for assembly
• Prepare Project Schedule in MS Project and MS Excel for internal and external reporting
• Ensure proper closure of the project order before handling over to Shipping Department
• Perform additional related duties as requested or required

Requirements:

• Minimum ITE or Diploma in any discipline
• At least 1-year of relevant experience in project management
• Preferably with working experience in the Oil & Gas industry
• Proficient in MS Project Management and Excel
• Knowledge in SAP systems will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary

We are seeking a driven Application Maintenance cum Support Manager who is competent in project management related to Traffic Engineering and Management and committed to deliver exceptional service.

Mandatory Skill-set

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• Has at least 5 years of relevant experience in Application Maintenace Support and Operations;
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk;
• Experience in IT end-to-end procurement process (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Excellent team player with the ability to communicate across all levels within the organization;
• Positive attitude and able to work under pressure;
• Excellent technical troubleshooting skills;
• Strong interpersonal and communication skills.

Desired Skill-set

• PMP and ITIL certifications.

Responsibilities

• Responsible to provide application maintenance support in all stages of the Information Technology (IT) application life cycle related to Traffic Engineering and Management projects.
• Responsible to handle change requests, service request and incident tickets; ensuring proper ownership and closure of these request/tickets;
• Responsible to create and secure appropriate approvals for planned and adhoc system changes;
• Involve in user and system support during and post system implementation;
• Support IT audit activities when required;
• Manage the vendors service quality, contract and support standard in accordance to corporate policies and guidelines;
• Perform escalation procedures to senior levels, annual capacity planning and ensure high availability of system up-time;
• Collaborate with architect, application delivery teams to drive ITIL best practises through automation and Agile methodology;
• Ensure compliance to the corporate standards, policies and guidelines related to the application services;
• Maintain hardware and software assets, annual asset stock take; and to inform management on need for technology refresh before assets are end-of-life;
• Manage, support and track IT changes activities; provide monthly IT application and operations statistics.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Position: Desktop Support Engineer (L1)

Salary Range: $2,600 - $2,800

Working Days: 5 Days (Mon- Fri)

Working Hours: 8am - 5pm

Working Location: Jurong / Changi (Client Site)

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1 - 2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities:

Sales Administration / Support

• Process customer purchase orders by completing Customer Order Processing (COP) forms and ensuring stock reservations are made.
• Prepare and submit purchase requisitions for equipment, spare parts, and accessories needed for projects and ad-hoc orders, seeking approval as necessary.
• Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment statuses.
• Take responsibility for following up on the receivables and deliverables of ordered goods, and identify ordered equipment to prepare material take-off schedules.
• Coordinate with the Warehouse and Logistics Departments to ensure timely packing and delivery of goods to customers.
• Respond to customer inquiries (via phone or email) regarding pricing, stock availability, or complaints (such as invoice disputes), and ensure proper follow-up actions are taken.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in preparing proposals and quotations for customers.
• Support Sales Manager(s) / Assistant Sales Manager(s) in gathering different variations for projects to facilitate price negotiations with customers.
• Ensure proper organization and filing of documents.
• Perform other ad-hoc tasks as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organizing and coordinating events, such as trade exhibitions, road shows, and product seminars.
• Help Sales Manager(s) / Assistant Sales Manager(s) plan and organize internal events, such as dealer meetings.
• Prepare and organize marketing materials and collateral.
• Oversee the maintenance and updating of the company’s website content to ensure it is current.
• Support Sales Manager(s) / Assistant Sales Manager(s) in coordinating with partners of trade magazines and media agencies.
  

Requirements:

• With 5 years of Customer Support or Sales Support experience.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is from Aviation Industry. They are looking for a Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Responsibilities:

• Supporting risk management and ensuring compliance with internal and external rules.
• Provide timely P&L and risk reports to help manage trading activities.
• Produce daily P&L and exposure reports, analyze variances.
• Work with the front office to resolve issues and ensure accurate reporting.
• Monitor and assess credit & risks.
• Assist in preparing and validating credit applications.
• Verify trade confirmations, recaps, and contracts.
• Track positions and work with traders to optimize revenue.
• Ensure trading activities follow regulations and internal policies.
• Support pre-deal and onboarding processes to improve operational flow.
• Ensure smooth communication and colaboration across teams to meet goals.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration, or equivalent.
• At least 2 - 3 years of experience in middle office risk analysis, preferably with trade operations support experience.
• Familiarity with future markets, including hedging and position management.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Scope of Responsibilities (but not limited to):

• Respond to client support requests.
• Contact clients to find out the nature of the problem.
• Travel to the client’s location or connecting via a remote link.
• Install and maintain hardware and computer peripherals.
• Install and upgrade operating systems and computer software.
• Troubleshoot network connection issues.
• Advise on software or hardware upgrades.
• Provide basic training in computer operation and management.
• Complete job reports and ordering supplies.
• Computer OS/Peripherals troubleshooting.
• Handle Different PC Operating Systems (Windows 10, Mac OS).
• Perform Software Installation (experience in deployment tools such as SCCM).
• Any adhoc duties assigned by Superior from time to time.

Desired Skills & Expertise:

• Minimum 2 years of relevant experience in a similar role
• Basic knowledge group policies, Active Directory and Exchange
• In-depth troubleshooting skills of Windows OS (Windows 10 & 11), Mac OS, Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
• Excellent customer service and people skills

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
• Cisco Dev Net certification

Required Experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned project management
• Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
• Seasoned experience in diagnosis and troubleshooting

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job Description

Role: Payments Java, API Technical Application Manager

Mandatory Technical Skills : API, Microservices + Banking + Core-Payments

Key Requirements:

• At least 12+ years experience with a track record of successfully delivering complex projects
• Should have had at least 5 years of experience in managing large scale projects & building applications from scratch using Java/API’s and Microservices and leading multiple streams.
• Must: Working experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank & Cross Border Payments project is required.
• Must have recent working experience as a Technical Manager in Payment processing applications.
• Working experience building applications from scratch using Java/API’s and Microservices is a must
• Must have recent working experience in API and Java8 technical design and development designing for at least 05+ years.
• 04+ years current core banking payments experience is a must.
• 08+ years recent working experience in Banking Industry is a must.
• 05+ years overall API/ Microservices experience- Must
• Must have working experience in leading a team of API analysts.
• Strong project / program management skills
• Should have prior experience in managing virtual teams in onsite/offshore model.
• Should have a development background and the right level of experience and expertise to coach and design, plan and deliver complex applications.
• Ability to work under pressure and strict deadlines
• Own overall delivery and drive team’s velocity
• Strong analytical and communication skills
• Go-getter
• Prior experience in Banking applications (customer facing – client onboarding or middleware payment processing systems) is required.
• Domain : Banking Payments

Key Job Duties:

• Oversee the acquisition and development of software systems in organisational units.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

REPORTS TO:

Qualified Person (Representative) / Senior Resident Engineer / Resident Engineer

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Interested candidates please forward your resume to [email protected]. Only shortliested will be arranged for interview.

Job Description:

• Assist and report directly to Building Manager (BM) in all operation & maintenance concerns:

- Oversee the facilities management within the premises

- Compiling the monthly utilities report and tabulations

- Monthly M&E reports

- Assist to develop and implement of Standard Operating Procedures (SOP) as and where necessary

• Interfacing with the clients:

- Attend monthly meeting with client & prepares the minutes of the meeting

- Providing updates on ad-hoc and outstanding issues

- Attending to clients feedback or requests

- Coordinates the preventive and corrective maintenance works schedule with the contract and client.

• Coordinate and manage projects:

- Provide costing and proposals for ad-hoc works/projects

- Evaluate the quotations submitted by contractor and provide a formal quotation to the client

- Inspect works carried out are proper and in satisfaction

- Liaising and managing contractors

• Leading the on-site technical teams:

- Provide guidance, training and supervision to technical staffs to ensure proper execution of assigned task

- Planning of maintenance schedule

- Review and planning monthly maintenance schedule

- Oversee all work is carried out timely and smoothly by the staffs

• Responsible for maintaining proper equipment listing, inspections of the buildings

• Report on maintenance issues and critical incidence and to supervise contractor & technician

• Inspect and check on site that works orders have been carried out accordingly and on time agreed

• Carry out preventive and corrective maintenance work

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

- Diploma in Facilities Management, Engineering, Estate Management or other relevant qualifications from a recognized institute with minimum 3 years relevant experience.

- Posses WSHO/FSM or other relevant certificates.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

· Logging all incoming calls and email and record sufficient information to facilitate effective Incident processing.

· Prioritizing tickets by assessing the impact, urgency, and priority of incidents.

· Categorizing the tickets accordingly.

· Providing initial troubleshooting and support for incidents.

· Escalating unresolved incidents from the service desk to the appropriate application team.

· Maintenance team and monitor progress.

· Prepare daily and weekly reports

· Documenting all incoming calls and emails while capturing sufficient details to ensure efficient incident handling.

· Experience with SQL is preferred.

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.