Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Managing quotation requests, generating quotes in ERP, and forwarding quotes to clients.
• To assign project numbers, view work files, execute orders, and create job numbers.
• After receiving confirmation of the client's request, coordinate with the internal department to carry it out.
• Email correspondence and communication with the client regarding delivery instructions and readiness
• Delivery orders are issued, and SCM is contacted for pickup and delivery.
• Time management and coordination skills are essential for any task that the business manager or sales manager assigns.
• Creating shipment documentation and communicating with a shipping/forwarding company in order to export goods
• Send purchase requisition forms (PRs) to the supply chain division so that the supplier can receive a purchase order.
• Verify the supplier's invoice for payment, close the necessary job files that were anticipated for the month, and print the quotation and job costing sheet for the sales manager to evaluate.
• Make sure all vendor invoices are filed in job files and submitted for payment processing.
• Maintain a record of every project milestone and send the appropriate invoice to the client.
• Prior to the actual billing invoice being sent to the customer, the drafting specification of the invoice must be prepared with all required printouts, such as the quotation, customer purchase order, email confirmation, onsite timesheet, and general expenses, for the sales manager and business manager to review and approve.

Role:

• Ensure vessels meet required technical standards and performance levels.
• Systematically update and store vessels’ certificates and documents.
• Implement the Company’s planned maintenance system effectively.
• Prepare, arrange, and manage class, statutory, and other vessel surveys.
• Prepare, manage, and monitor dry-dockings and other necessary repairs and maintenance.
• Review and enhance crew performance on vessels.
• Prepare and manage the technical budget for vessels.
• Perform other assigned tasks as needed.

Requirements:

• Tanker seagoing experience as a Chief Engineer or Second Engineer (minimum COC Class 2 or 3), or at least 2 years of experience as a technical superintendent for oil tankers and bunker tankers.
• Strong integrity and professionalism.
• Excellent leadership, teamwork, management, and communication skills.
• Proficient in spoken and written communication.

Provides direct support to the clinic manager, operations manager and team to ensure efficient workflow and successful outcomes.

A valuable member that helps to connect the operations team and the clinic ground.

Require to stand in as Clinic Assistant as needs arise

Night shift is expected.

Weekend work is expected.

Role: Lead Technical Consultant

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Responsibilities

• Leadership & Development: Build and lead a high-performing technical team by mentoring, motivating, and empowering members to achieve their full potential. Cultivate a positive and collaborative environment that encourages innovation and growth.
• Technical Strategy: Serve as the go-to expert for advanced technical challenges, guiding the team through complex issues and aligning solutions with strategic objectives and business goals.
• Cross-Team Collaboration: Partner with product, design, and QA teams to translate requirements into actionable plans. Act as a bridge between stakeholders, ensuring clear communication, timely updates, and alignment on project deliverables.
• Quality Oversight: Define and enforce rigorous quality standards for software development, testing, and deployment. Lead code reviews, oversee release management, and implement tools and processes to ensure product reliability and scalability.
• Process Improvement: Evaluate current workflows, identify bottlenecks, and implement solutions to optimize team efficiency. Drive continuous learning initiatives and encourage the adoption of industry-leading practices.
• Risk Mitigation: Anticipate project risks and proactively develop strategies to address them. Monitor project progress and adapt to evolving requirements to meet deadlines and exceed expectations.

What We Value

• Proven ability to lead technical teams and manage end-to-end project lifecycles in fast-paced environments.
• In-depth knowledge of software development, system architecture, and modern technology stacks.
• Exceptional leadership and communication skills to build trust and align team efforts with company goals.
• Strong grasp of project management methodologies (Agile, Scrum, Waterfall) and the ability to adapt approaches to suit project needs.
• Strategic thinking paired with hands-on problem-solving capabilities.
• Proven ability to prioritize effectively, manage multiple initiatives, and maintain focus under pressure.
• Certifications in project management (PMP, Scrum, Agile) are advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Technical Lead - Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 6+ years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Technical Assistant Engineer to be part of their Engineering Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Technical Assistant Engineer:

• Deliver technical support to customers and contractors, addressing queries and resolving concerns.
• Perform on-site measurements and system evaluations to identify areas for optimization and improvement.
• Take on ad-hoc assignments as needed, demonstrating flexibility and adaptability in various tasks.

Requirements:

• Higher Nitec or Diploma in Engineering Discipline or similar field
• Relevent experience
• Experience with ACMV and Building Management Systems (BMS)
• Possess valid Class 3 Driving License is an added advantage
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary

We are seeking a Technical Delivery Manager (TDM) to oversee end-to-end technical delivery for system implementation projects, particularly for Detica KYC, and manage the integration of AML systems.

Mandatory Skill-set

• Degree in Computer Science, Information technology and related discipline;
• Has 10+ years of experience in technical delivery management (not just program-level management);
• Work experience in banking/financial industry with exposure in Detica KYC and AML system;
• Extensive experience in Unix Shell Scripting, SQL, Oracle, and Java;
• Experience in system and software design, including UI/UX design;
• Good exposure in Project Management, Application Management, Change Management, Problem Management;
• Strong ability to multitask, effectively handling large amounts of data and technical tasks;
• Highly driven, proactive, and an excellent team player;
• Great interpersonal skills with strong written and verbal communication skills;
• Strong problem-solving and analytical skills;
• Excellent leadership and organizational skills, with the ability to engage and motivate cross-functional teams.

Desired Skill-set

• Experience working with Hadoop ecosystem and technologies;
• Familiarity with NoSQL databases or Big Data technologies;
• Hands-on experience with tools such as Control-M, Git, Jenkins, and JIRA;
• Familiarity with SharePoint and Confluence for project management and documentation.

Responsibilities

• Lead the technical aspects of end-to-end system implementation projects for Detica KYC and integration with other AML systems, ensuring the alignment of project goals with business requirements;
• Liaise with various units across IT and Business to ensure effective communication and support throughout the project lifecycle;
• Lead pre-project planning activities, contributing to architecture and functional specifications, delivery plans, technical design, cost estimations, and resource planning;
• Communicate complex technical solutions to technology teams and business users in clear, simple terms that are easily understood by non-technical stakeholders;
• Coordinate technical implementation across application teams, ensuring smooth production cutover with minimal disruptions and adequate post-implementation support;
• Work closely with Architects, Security, and Development Leads to ensure solution design adheres to enterprise design principles, security protocols, and compliance standards.
• Plan, design, and develop technical deliverables to meet project requirements, ensuring completion within established timelines;
• Provide regular status updates on technical delivery, identify potential delays, escalate issues promptly, and propose resolutions or workarounds to mitigate project impacts.
• Create and maintain comprehensive technical documentation for solutions, ensuring accurate and timely delivery of all necessary documents;
• Collaborate with the production support team to conduct root cause analysis, review new/existing code, and perform unit testing to ensure the stability of implemented systems;
• Partner with Test Management teams to ensure completion of SIT, UAT, performance/load testing, and application security testing, all with quality results;
• Work with application teams and business users to prepare test cases and test data in preparation for UAT and Mock Run environments;
• Manage project change requests and deployment schedules to ensure alignment with project milestones;
• Facilitate technical and testing support before and after production deployment, ensuring smooth transitions and minimal issues;
• Manage relationships with external vendors to ensure timely delivery of project milestones and adherence to quality standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities:

• Handle account reviews, KYC, and document management.
• Coordinate billing, payments, and MIS reporting.
• Track SLAs and respond to account-related inquiries.
• Perform administrative tasks and upload documents to the system.

Requirements:

• Diploma or higher.
• 2+ years of experience in a similar role.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.

5 / 5.5 days, Islandwide
Salary: $2000 - $3000

Job scope :
* Attend to customer enquires relating to sales or sales operations
* Handle office administration matters such as application/renewal of work
permits, worker insurance, etc
* Provide general office/administrative duties and assist various departments in the administrative job, such as letters preparation, copying, scanning, filing, data entry, etc
* Assist in typing of quotations, invoices and other documents
* Handle purchasing of stock/supplies required
* Manage sales enquiry log book paperwork

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

School: CHIJ St Nicholas Girls’ School (Secondary Section)
Location Address: 501, Ang Mo Kio St 13, Singapore 569405

Contract Details

• Service Period: 1 February 2025 to 31 December 2025.
• Extension Option: The School reserves the right to extend the contract for an additional year (1 January 2026 to 31 December 2026).
• Working Hours:
  Option 1:Mondays to Thursdays: 10:45 AM to 8:00 PM (45-min lunch break)
  Fridays: 10:45 AM to 7:30 PM (45-min lunch break)
  Saturdays: 8:00 AM to 12:00 PM (rostered duty as required)
  Option 2:
  Mondays to Thursdays: 6:00 AM to 3:15 PM (45-min lunch break)
  Fridays: 6:00 AM to 2:45 PM (45-min lunch break)
  Saturdays: 8:00 AM to 12:00 PM (rostered duty as required)
  Service Exemptions: No service on Sundays and gazetted public holidays.

Scope of Services

The deployed personnel will:

1. Perform manual work, including moving tables and chairs.
2. Conduct general cleaning duties for classrooms, special rooms, and school fields.
3. Assist in traffic warden and security duties, minor repairs, and DIY tasks.
4. Supervise term contractors as needed.
5. Work on a shift basis as assigned.
6. Undertake additional duties as directed by the School.

Qualifications, Skills, and Experience

The ideal candidate should have:

1. A Pass in PSLE or equivalent qualification.
2. At least three years of experience in school operations.
3. A high level of physical fitness and be medically fit.
4. Ability to understand and communicate in simple English or Mandarin.
5. A team-oriented mindset, resourcefulness, and high initiative.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Duration: 12-month agency contract

Salary: Up to S$3,750 per month + 1-month completion bonus upon successful completion of the contract

Location: Changi Airport (100% on-site)

Working Hours:

• Monday to Thursday: 8:30 AM to 6:00 PM
• Friday: 8:30 AM to 5:30 PM

Responsibilities:

• Handle treasury-related administrative tasks, including opening and maintaining bank accounts and internet banking, requesting fixed deposit rates from banks, and preparing slides or email updates for cash portfolio management.
• Prepare reconciliations for carpark collections and refunds.
• Verify audited sales against reports, and follow up with customers to obtain missing reports.
• Manage various administrative duties such as uploading invoices for customers, scheduling meetings, booking meeting rooms, and performing ad hoc tasks as needed.

Requirements:

• Minimum qualifications: O Levels, A Levels, or Diploma.
• Background in Accountancy, Business, or Finance is advantageous.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong attention to detail and accuracy.
• Able to thrive in a fast-paced environment.
• Excellent communication and interpersonal skills.

About the Client:

Our client is a MNC Company.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement:

• Experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

• Construction Industry.
• Mon to Fri, 8.30am to 5.30pm , Sat: 8.30 to 5.30pm (alternate Saturdays; during probation only)
• Lower Delta
• Basic: $3000 to $3500 + performance bonus

Responsibilities:

The Sales Executive is responsible for providing essential sales support to the Sales Team.
This role involves ensuring smooth communication with customers, processing orders, managing sales data, and assisting in day-to-day operations.
The Sales Executive plays a crucial role in ensuring efficient workflow and high customer satisfaction.

• Act as point of contact for customers via email, WhatsApp, or phone for inquiries, quotation follow-ups, and addressing concerns.
• Handle phone inquiries professionally and ensure accurate information is provided.
• Process sales orders received from customers or sales representatives, ensuring all details are accurate.
• Enter sales orders into the company's system (Ezi Accounting) promptly and efficiently.
• Ensure completeness and accuracy of orders, including checking for any discrepancies.
• Provide administrative support to the Sales Team by liaising with subcontractors/suppliers to obtain quotations.
• Update and maintain customer databases with accurate contact details, sales history, and account status.
• Regularly update the part list to ensure that product listings are current and accurate.
• Address customer complaints or issues related to sales orders, deliveries, or product inquiries, escalating matters to relevant teams when necessary.
• Collaborate with internal and external stakeholders to resolve issues promptly and maintain customer satisfaction.
• Assist the Sales Manager with day-to-day operational tasks and ensure smooth workflow within the department.
• Support the team with preparation of quotations and related documents.
• Perform administrative duties, including filing, scanning, and other clerical tasks as needed.
• Handle any other ad-hoc tasks assigned by the Sales Manager.

Requirements:

• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Familiarity with order processing software (e.g., Ezi Accounting) is a plus.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a fast-paced environment and under tight deadlines.
• Responds to customers’ expectation and issues effectively.
• For less experienced candidates, the client will consider you for a junior role.

For interested applicants, please click "QUICK APPLY" or send your resume to: [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Yueh Hua, Karen | EA Reg No: R1658726

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job description

About Us:
HiCura is a Singapore medtech startup developing AI-based ultrasound guidance systems for image-based interventional procedures. Our software uSINE automatically identifies spinal landmarks during an ultrasound scan to guide the anaesthetists to locate the accurate needle insertion location and angle during spinal anaesthesia and lumbar punctures.

Position Overview:
We are seeking a dedicated and knowledgeable Clinical Support Specialist to join our team. This role will focus on providing technical and clinical support for our products, including clinical trial support, pre-sales product demonstrations, post-sales installation, training, on-site clinical support and customer service activities. The ideal candidate will have a strong background in clinical practices, excellent communication skills, and a passion for improving patient outcomes in healthcare.

Key Responsibilities:

• Clinical Support: Provide expert guidance and support to healthcare professionals in the use of our products to ensure safe and effective application in clinical settings.
• Sales Support: Provide technical and clinical support during sales process by demonstrating product features, capabilities and benefits. Support trade shows and conferences by performing product demonstration and promotion.
• Training & Education: Conduct training sessions and workshops for medical staff on device operation, best practices, and troubleshooting. Improve customer satisfaction through continuing education and engagement to collect user feedback for further product optimisation.
• Field Support: Serve as a clinical resource in the hospital, assisting with device placement, usage, and addressing any concerns that may arise during procedures. Ensure effective implementation and use of device within healthcare settings.
• Collaboration: Work closely with the sales and marketing teams to support the launch of new products, gather feedback, and identify opportunities for product improvements based on clinical insights.
• Customer Relationship Management: Build and maintain strong relationships with healthcare providers, addressing their needs and ensuring high levels of satisfaction with our products.
• Clinical Research: Participate in clinical studies and trials as needed to gather data on device performance, efficacy, and safety.
• Documentation & Reporting: Maintain accurate records of training sessions, customer interactions, and any technical issues, providing regular feedback to management and R&D teams.

Qualifications:

• Minimum Higher Nitec education in Nursing or related courses
• Preferably with 2 years of experience in clinical support in a hospital setting, particularly in anaesthesia.
• Proficiency in standard MS Office applications.
• Excellent communication, presentation, and interpersonal skills, with a customer satisfaction mindset.
• Ability to work independently and as part of a collaborative team.
• Proficient in using medical devices and technology; previous experience with similar devices is a plus.
• Willingness to travel as required to support clinical needs and training.

What We Offer:

• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment focused on innovation and patient care.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Skills/Requirements:

• Experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Our client, one of Asia-Pacific’s leading organizations is looking for:

IT Operations Support

Responsibilities:

• The Candidate will be responsible to ensure all the application systems remain in good working order.
• The Candidate is expected to take on support of new application systems when they become operational.
• The Candidate is expected to follow through every issue/problem to closure and complete the necessary documentation.
• The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.

Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate shall have at least five years of working experience and proficiency in the maintenance of web applications. This includes expertise in both system administration and operational support aspects.
• Proficient in providing Level 1 and Level 2 support for applications.
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Generate reports for user access, application reviews, and other statistics purposes.
• Perform User management and KPI management tasks.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “IT Operations Support”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Job Highlights

• Location: Hybrid-Working; Work-from-Home/ Changi Naval Base/ Penjuru
• Job Type: Permanent
• Work Hours: 9am to 5pm
• Working Days: Monday to Friday
• Transport Allowance provided

L 7 - Basic troubleshooting, first-line support, and routine upkeep on behalf of STPL
• System Monitoring
Monitor software performance, service status and logs for errors
• User Support
Handle ticketing, password resets and basic troubleshooting
• Data Maintenance
Verify antivirus, firewall and patch statuses
• Security Checks
Support cybersecurity related activities
• Updates and Configuration
Apply minor updates, check compatibility and adjust basic settings
• Reporting and Documentation
Log incident, create performance reports and update users
• Escalation to L2/L3
Forward unresolved or complex issues to L2/L3

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities :

• Provide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specification to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer's requirements and company specifications, from site inspections through to finalsign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer's site
• Initiate escalation procedures and follow up on all open requests allocated sites to ensure customer satisfaction
• Manage and maintain daily operations of IT services on the installation, configuration and set-up of all new computerequipment
• Establish and maintain office network accessibillity and troubleshooting

Requirements:

• Degree/Diploma in Engineering/Computer Science/IT
• Minimum 2 years' experience in a technical service role
• Ability to analyze, diagnose and resolve account service issues
• Possess IT skills in MS Windows, desktop hardware and network environments
• Strong organizational and interpersonal skills and cutomer oriented
• Effective verbal and written communication skills
• Independent and result oriented

Role under Contract For Service (CFS). 6 months agency contract.

Work 10 - 15 days a month.

Working hours : Mon- Fri 9am - 6pm

Working location : North

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Description:

Requirement:

Minimum 5 years of Production Support experience

Minimum Java development skills will be added advantage.

Key responsibilities

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1 support to ensure a seamless escalation process for complex issues.
• Collaborate with development teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles