5.5 days, 9am-6pm, 9am-1pm (Sat) + Standby duty at least once a month

Salary: $2400 -$2800 + OT on standby duty

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role and Responsibilities

1. Works closely with the Project Lead to Create New Estimation Model, Modifies/Enhances existing Estimation Models.

2. Liaise with stakeholders to understand and identify business requirements.

3. Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions using Excel / Excel Macro

4. Develop / modify the Estimation Models

5. Conduct User Acceptance Test (UAT) with the stakeholders, Fix bugs detected from the UAT

6. Work with the Project Lead to develop the documentation.

7. Provides technical go live support.

Requirements / Qualifications

1. Proficient in Excel and Excel Macro

2. Ability to work independently with minimum supervision.

3. Team Player

Regards,

Lini

Recruitment Consultant

R22108463

Bank of Singapore is currently looking for a qualified candidate to assist the Data Engineering Team’s operational and analytical needs. The Technical Data Enginer will work alongside Data Analytics and big data platform (Hadoop) and engineering team to provide data related support, data ingestion, data interface for unstructured/structred data, data analytics and data management. This person will also assist in building interfaces from various upstream systems and ingest the data into Micrsoft SQL server 2019 / Cloudera Hadoop data store and build the enterprise visulasation tool. This is a great opportunity for someone who is interested in innovative group with the possibility of tremendous career development in data engineering, big data management, data analytics and enterprise data visulsaisation tool.

A little more about this role:

As our Technical Data Enginer, you will be instrumental in big data coding and work in Hadoop-ecosystem. This is a brand-new position at Data Competency vertical.

· Perform extensive unstructured data ingestion into Hadoop

· StronG knowledge of Anaconda, Data visualisation BI tool, Python, SPARK, Java Scala, HIVE and Beeline with hands on experience

· Ability to organize and lead meetings with business and operational data owners

· Experience in integrating data processes with architecture requirements used across company

· Understand Hadoop-ecosystem and Data Engineering activities as well as loading data from several disparate datasets and documentation

· Strong ability to troubleshoot and resolve data issues

· Analytical skill to perform data profiling and data visulization

· Experience in Agile and Waterfall frameworkWork

· Work closely with engineering and operations to document business processes

· Work independently and with team members to understand database structure and business processes

· Help form data management and governance processes within the data engineering team

What you’ll need to have:

· Graduate degree in statistics, math, computer science, physics or other technical related fields; Master’s degree is preferred

· Minimum of 10 years working experience in technical data analysis, data science, or data warehousing with proven business analysis experience

· Experience in at least one or more languages: SPARK, Java Scala,Python

· Experience writing Java Scala, Python

· Experience with Hadoop

· Hands on expierence or knowledge of minimum one mainstream cloud infrastructures:AWS,MS Azure and GCP; ablity to implement data lake.

· Good to have Hands-on experienceon the Hadoop, MangoDB,SPARK, Scala, HIVE, Kafka ,Beelin…etc

· Excellent communication skills

· Passionate about data and analyzing business needs

· Previous experience on a data team in an agile environment preferred

· Hands-on experience on the Hadoop ecosystem, HDFS, Hadoop, Spark, Scala preferred

· Develop in-depth plans and major milestones that must be approved by top management during the planning and design phases of the project.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

14

Who We Are
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare sector. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Job Purpose

Provide technical expertise to support manufacturing in leading machine enhancement, managing preventive maintenance, troubleshooting, repair and maintenance of machines, project execution, accountability on production waste and quality of all machine tools operations and the overall technician resource management in production.

Main Responsibilities
The primary role is to execute and/or lead production output, machine enhancements, manage preventive maintenance effectively. This role also facilitates meetings with various Engineers or Subject Matter Experts to determine the root course of deviations to ensure successful manufacturing activities and observing Good Manufacturing Practices and Quality Systems.

Job Requirements

• Nitec or Diploma in Engineering field
• 2 to 5 years of hands-on experience in preventive maintenance, troubleshooting, repairs, and maintenance of machines and equipments
• Willing to work overtime if required. Flexible to change to Day or Night shift if production needs changed

Culture and Benefits

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

How To Apply

Submit your application by clicking on the “apply” button at the top of the page.

Primary Work Location

SGP Tuas - Tuas Plant

about the company

My client is an US MNC. The business succeeds on the speed of its innovation and there are great opportunities to progress in this dynamic company.

about the job

• Develop new MBRs, using existing MBR templates, in support of Technology Transfers
• Maintain currency of MBRs for existing customers
• Produce high-quality documentation that meets applicable standards/ requirements of the users
• Write and edit technical information/ instructions in a manner to ensure content is factual and accurate
• Translates engineering data into procedures and instructions
• Drive and manage manufacturing Change Request from its initiation till its closure
• Creates and manipulates electronic files for on-line documentation publishing
• Disseminates documents for technical review
• Coordinates the printing, electronic publications, and distribution of technical documentation

skills & experience required

• Bachelor Degree in Chemical / Biochemicalor Science (Biochemistry/ Chemistry/ Microbiology) or equivalent
• Min 4 years of experience in technical writing / publishing
• Experience utilizing a structured phase gate product development process
• Hands on in JDE or Agile will be a plus
• Working knowledge in complex machine BOM (Bill of Material) structure, engineering change process and workflow (spare parts manual)
• Proficiency in technical writing tools: Adobe Framemaker, Dreamweaver, Photoshop, Illustrator, Animate
• Able to commence immediately or within short period
• Willing to work in west area of Singapore (Tuas / BoonLay / Pioneer)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Description

To perform business support for the Internal Control and Administration team of Global Corporate & Investment Banking Division (GCIB) with a focus on the responsibilities set out below.

• To provide support to GCBDA and AIBD for general administrative duties such as, but not limited to, scheduling, systems set up/access application, expenses, logistics and other tasks such as filing, scanning, printing, binding, sending documents, assisting on conference room setup, issuing visitor access pass, reviewing business card application, vault/warehouse management & new joiner on/offboarding process and stationery management.
• Supporting Managing Directors in GCBDA and AIBD for business trip and Gift & Hospitality event pre-event arrangements and post-event claims.
• To arrange payment of invoice and to submit claims in relation to business trip, entertainments and miscellaneous expenses which cannot be requested or processed by MGS (outsourcing entity).
• Personal Assistant (PA) and cover PA for senior management, when they are out of office as a backup.
• Support and work closely with assigned internal stakeholders and colleagues across varied departments and also offshoring team to ensure smooth delivery of work responsibilities and operations.
• To coordinate and control office’s equipment (e.g., mobile PC, soft/hard token, assets verification report, etc.) in GCIB.
• To provide support in administrative matters and ad-hoc tasks assigned by HOD from time to time.

Job Requirements:

• Minimum Diploma Qualified
• Minimum 5 years’ experience in business support, coordination, or administration.
• Team player with good interpersonal and communication skills.
• Ability to work under strict timelines and manage multiple tasks simultaneously.
• Ability to adapt to the changing needs of the organization and demands of internal and external stakeholders.
• Attention to details and desire to deliver high quality outputs.
• Proficiency in MS Excel (e.g., running and creating functions, pivot tables, charts), Word, PowerPoint

Job ID: 10063866

We are looking to speak to Software Support Analysts with experience in supporting or developing applications.

Responsibilities

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Requirements

• Possesses strong analytical, logical and problem solving skills
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
• Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process
• Experience working in the financial industry or a similarly regulated environment
• Programing or scripting skills for automation purpose

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

Our client is a Singapore based deep technology start-up that offers best-in-class A.I. and

robotics solutions for the air cargo and logistics industry. We aim to transform the US $ 6 trillion

logistics industry by bringing innovative A.I. and Robotics solutions that help revenue growth

and deliver increased profitability across industry participants.

They are currently working with large players in the air cargo industry such as Etihad Airlines,

dnata (Emirates group), SATS, WFS, Emirates SkyCargo, Menzies Aviation etc., The roll out of our

solutions, requires deployment at different locations for the Airline and Ground handling stations

across the globe. Deployments are envisaged in South Korea, Vietnam, Thailand, Abu Dhabi,

Germany, Netherlands, UK & the US, besides potential locations in Southeast Asia. They are

looking to build a team of committed talented individuals who are passionate about being at the

forefront of deploying transformative solutions. They seek independent thinkers who have a

strong belief in their capabilities, self-starters who believe in letting their work speak for them.

Job Description

The right candidate would be one who works with the core tech team as an individual expert

contributor and develops the core algorithms and tech stack for their products. The scientific

domain will include robotics, computer vision, AI, complex mathematical optimisation, etc.

In addition, there will be opportunities to travel to international locations of global airlines and

ground handlers to implement/solution our products into the customer workflow. This exercise

will require deep understanding of our products and their technical capabilities to allow agile

solutioning and if necessary rapidly developing modules or feature to close deployment specific

gaps (specific to each location and customer).

Requirements

• Computer Science Degree from a reputed university and proven academic record
• Candidates with 5-8 years of experience
• Ability to work independently with a goal centric approach and open to take on new and different tasks
• Very strong fundamentals in computer science (algorithms and data structures)
• Experience in Computer Vision (strong linear algebra skills, only ML/DL won’t be enough), Robotics or Mathematical Optimisation and Algorithm Design
• Very strong Skills in C++
• Knowledge of Python and other full staxk programming languages will be an added advantage
• Good experience in Linux, CMake, Docker, GIT
• Experience in Cloud Services such ad Azure/AWS will be an added advantage
• Team player and can be an independent contributor
• Problem solver and strong people skills given the global travel and deployment requirement

Bank of Singapore is currently looking for a qualified candidate to assist the Data Engineering Team’s operational and analytical needs. The Technical Data Enginer will work alongside Data Analytics and big data platform (Hadoop) and engineering team to provide data related support, data ingestion, data interface for unstructured/structred data, data analytics and data management. This person will also assist in building interfaces from various upstream systems and ingest the data into Micrsoft SQL server 2019 / Cloudera Hadoop data store and build the enterprise visulasation tool. This is a great opportunity for someone who is interested in innovative group with the possibility of tremendous career development in data engineering, big data management, data analytics and enterprise data visulsaisation tool.

A little more about this role:

As our Technical Data Enginer, you will be instrumental in big data coding and work in Hadoop-ecosystem. This is a brand-new position at Data Competency vertical.

· Perform extensive unstructured data ingestion into Hadoop

· StronG knowledge of Anaconda, Data visualisation BI tool, Python, SPARK, Java Scala, HIVE and Beeline with hands on experience

· Ability to organize and lead meetings with business and operational data owners

· Experience in integrating data processes with architecture requirements used across company

· Understand Hadoop-ecosystem and Data Engineering activities as well as loading data from several disparate datasets and documentation

· Strong ability to troubleshoot and resolve data issues

· Analytical skill to perform data profiling and data visulization

· Experience in Agile and Waterfall frameworkWork

· Work closely with engineering and operations to document business processes

· Work independently and with team members to understand database structure and business processes

· Help form data management and governance processes within the data engineering team

What you’ll need to have:

· Graduate degree in statistics, math, computer science, physics or other technical related fields; Master’s degree is preferred

· Minimum of 10 years working experience in technical data analysis, data science, or data warehousing with proven business analysis experience

· Experience in at least one or more languages: SPARK, Java Scala,Python

· Experience writing Java Scala, Python

· Experience with Hadoop

· Hands on expierence or knowledge of minimum one mainstream cloud infrastructures:AWS,MS Azure and GCP; ablity to implement data lake.

· Good to have Hands-on experienceon the Hadoop, MangoDB,SPARK, Scala, HIVE, Kafka ,Beelin…etc

· Excellent communication skills

· Passionate about data and analyzing business needs

· Previous experience on a data team in an agile environment preferred

· Hands-on experience on the Hadoop ecosystem, HDFS, Hadoop, Spark, Scala preferred

· Develop in-depth plans and major milestones that must be approved by top management during the planning and design phases of the project.

Job Responsibilities:

• To manage the loan drawdown process for front office groups - preparation of necessary documents for account opening, loan execution and drawdown
• To liaise with customers and facility agents for on-boarding and ongoing account management matters
• To manage the administrative aspect of an Account Bank (such as quoting of rates, rate fixing, update of signatories, liaising with customers and back office)
• To liaise with various booking offices on loan administration matters and update control sheets, other records from drawdown, rollover, interest fixing and repayments
• To prepare various management reportings (such as portfolio credit reportings)
• To support the daily monitoring of MTM exposures of IRS and FX facilities
• To support the periodic MAS reportings (such as MAS Top 100, MAS610, MAS757, s35)

Job Requirement:

• At least a high school/secondary school completion certificate
• At least 5 years in a financial institution, in a loan administration function
• Good understanding of the mechanics of loan administration functions
• Good working experience of Word and Excel applications
• Ability to work independently to deliver within timeline
• Strong coordination abilities, to manage multiple tasks concurrently within tight timeframes
• Willingness to deal with issues/challenges in a solution-oriented manner

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

Job Objectives

As Flight Training Operations Specialist - Training Support & Delivery, you will be responsible for providing day-to-day operational and administrative support to the flight crew training courses conducted by AATC whilst ensuring the highest quality of flight training and satisfaction is delivered to Airbus customers.

Primary Responsibilities

• Act as the primary focal point for internal/external customers and their trainees from start to end of their training in AATC.
• Check and ensure trainees fulfil all necessary flight experience and prerequisites during the registration process. 
• Check and ensure all regulatory approvals are attained before training commencement. 
• Prepare grade sheets, course materials and other relevant training paperwork for Training department.
• Perform trainee registration using Company tools and in accordance with Company procedures.
• Conduct welcome briefings for trainees on the first day of their training.
• Monitor completion status of trainees attending remote learning courses.
• Provide regular updates to customers’ training department on trainees’ progress when courses are ongoing.
• Liaise with Training department and instructors on the completion of training records when courses are ongoing and/or completed.
• Collaborate with other internal departments (Planning, Training, Maintenance, Quality, Customer Experience and Commercial Sales) on operational matters during training execution.
• Manage any training disruptions or unscheduled changes to training course programmes with internal departments and customers.
• Prepare course certificates, licensing paperwork and organise training records for customers in accordance with Company procedures upon customers’ completion of training.
• Manage test notifications, process and submit flight crew licensing paperwork to Civil Aviation Authorities on behalf of Training department and/or customers.
• Perform archiving of trainee folders in accordance with Company procedures.

Secondary Responsibilities

• Participate and contribute to Training Operations improvement projects under guidance of Training Operations Director
• Collaborate with other departments to deliver exceptional customer experience, such as birthday celebrations for trainees and welcome ceremonies for new airline customers.
• Assist in any ad-hoc operational duties assigned by the Training Operations Director

Requirements

• Strong organisational skills with attention to detail
• Strong interpersonal and communication skills
• Adaptable team player and able to work in a fast-paced environment
• Ability to work in a multicultural / multinational setting
• Min. Diploma in aviation/aerospace/aeronautical fields with 2-3 year working experience
• Proficient in Microsoft Office / Google Workspace
• Understanding of CAAS and/or EASA flight crew licensing regulations will be advantageous

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

• Responsible for the technical evaluation, and support for technical management of solar power project development and operation, such as preliminary feasibility study, engineering design, installation and commissioning, monitoring of operation and maintenance of solar power projects
• Lead in the preparation of solar power feasibility study reports and technical aspects of project proposals
• Responsible for preparing the technical specifications for solar power project bidding and leading technical bids evaluation and submission
• Responsible for reviewing various drawing specifications and technical standards such as preliminary design of solar power projects, construction design & drawing, quality manual, and operation and maintenance procedures of solar power plants
• Responsible for guiding the construction, installation, commissioning and acceptance of solar power projects; and lead in technical communication with solar power project construction owners, suppliers and power grid companies
• Responsible for evaluating technical aspects of potential acquisitions / investments into solar power / new energy platforms / companies such as feasibility / competitiveness of solutions / target companies’ existing operating assets & pipeline projects
• Responsible for the data management of solar power plants, including leading the planning and construction / optimization and improvement of the data platform of solar power plants and related Management Dashboards
• Supporting the technical management of solar power plant operation, including preparation of system equipment performance and safety inspection standards; and organizing the preparation of operating procedures (system diagrams) and maintenance procedures
• Lead in the technical aspects of post-evaluation of solar power projects, and including technical and economic evaluation of the entire life cycle of solar power plants
• Support department reporting matters & responsible for solar power project document management, including the collation, organization and archiving technical documents such as project development, construction and operation and maintenance

Requirements

• 8 years or more relevant working experience in solar power project development or technical management/operation and maintenance of solar power plants, or solar power related experience in large and medium-sized energy design / research institutes.
• Have more than 100MW centralized solar power or distributed solar power project management experience.
• Degree in engineering, automation control, mechatronics or equivalent.
• Familiar with design standards of solar power plants, approval process, and ability to acquire technical knowledge and understanding of new technologies.
• Ability to lead solar power project engineering design and project management.
• Experience in project bidding, design, equipment materials, construction guidance, on-site installation and commissioning.
• Familiar with on-site work of solar power plants, including the technical characteristics and requirements of equipment required for solar power plants; able to independently complete the on-site survey and data collection of solar power project development, testing, evaluation and diagnosis of solar power plant equipment, etc.
• Proficiency in the use of solar power systems and equipment performance testing equipment, with the ability to design solar power generation systems, high and low voltage power distribution systems, and guide the installation and commissioning of solar power generation systems.
• Results driven, strong organization, communications and team leadership skills to deliver under tight time pressure.
• Good commercial / business acumen that drives technical matters.
• Fluent in English; with good working knowledge of Mandarin.
• Strong IT skills required for the required roles.

Our reputable client in Singapore is looking for Technical Lead to join their team in Singapore.

Deployment of Applications in Application Server-IBM WebSphere Application Server, JBOSS, WebLogic and Tomcat.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø 7-10 Years of development experience in Java,J2EE, Micro Services, API,REST.

Ø Strong Functional knowledge FinTech Solutions like Finastra Fusion Trade Innovation and Fusion Corporate Channel.

Ø Familiar with standards formats such as XML,SWIFT, ISO20022

Ø In-depth working knowledge of Unix.

Ø Exposure of Enterprise Serial Bus, MQ and other transmission protocol like SFTP and HTTP.

Ø Domain and operational knowledge of Trade Financing and Supply Chain Financing.

Ø Familiar with Shell scripting.

Ø Hands-on development experience of Microsoft SQL and Oracle.

Ø Good in troubleshooting production issues.

Ø Working knowledge of JIRA and GITHUB.

Ø Very good communication skills and interpersonal skills.

Ø Vendor Management Experience

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Our reputable client in Singapore is looking for Technical Lead to join their team in Singapore.

Deployment of Applications in Application Server-IBM WebSphere Application Server, JBOSS, WebLogic and Tomcat.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø 7-10 Years of development experience in Java,J2EE, Micro Services, API,REST.

Ø Strong Functional knowledge FinTech Solutions like Finastra Fusion Trade Innovation and Fusion Corporate Channel.

Ø Familiar with standards formats such as XML,SWIFT, ISO20022

Ø In-depth working knowledge of Unix.

Ø Exposure of Enterprise Serial Bus, MQ and other transmission protocol like SFTP and HTTP.

Ø Domain and operational knowledge of Trade Financing and Supply Chain Financing.

Ø Familiar with Shell scripting.

Ø Hands-on development experience of Microsoft SQL and Oracle.

Ø Good in troubleshooting production issues.

Ø Working knowledge of JIRA and GITHUB.

Ø Very good communication skills and interpersonal skills.

Ø Vendor Management Experience

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

The Company

We are looking for a detail-oriented and experienced Salesforce Developer to support our client on an exciting project for 12 months with possibility of extension. The successful candidate will be responsible for implementing and maintaining our client’s Salesforce CRM system.

The Role

• Develop and maintain relationships with senior stakeholders.
• Understand the suite of offerings and recommend new capabilities based on industry standards to address specific issues.
• Act as a high-touch point of contact for senior stakeholders, including executives and department heads.
• Respond to emails and inquiries at a high level, ensuring timely and effective communication.
• Assist in building and managing relationships with clients, bridging the gap between technical teams and business needs.
• Assess the state of capabilities and relationships, proactively identifying areas for improvement and advancement.
• Represent the team confidently, both internally and externally, demonstrating technical expertise and knowledge
• Take an entrepreneurial approach, being proactive and self-starting in identifying opportunities and taking initiative.
• Collaborate with software developers, data scientists, and other technical professionals to deliver high-quality solutions.
• Maintain a long-term perspective, focusing on building sustainable relationships and delivering results.
• Serve as a proactive advisor, leveraging technical expertise to provide strategic guidance and support.

Your Profile

• Strong experience in relationship management and stakeholder engagement.
• Knowledge of data science, business analysis, software engineering and related areas to understand and recommend relevant solutions.
• Excellent communication skills, with the ability to respond to emails and inquiries at a high level.
• Technical background with a track record of delivering software engineering or data science projects.
• Confidence in representing the team to senior stakeholders, demonstrating a high level of professionalism and expertise.
• Entrepreneurial mindset, showing initiative and a proactive attitude towards identifying and pursuing opportunities.
• Self-starter who can work independently with minimal handholding.

Apply Today

Please send your resume, in WORD format only and quote reference number GO2853794, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration no: 1989404

About the role

- Work closely with architects and engineers to help prepare high quality specifications for open source blockchain protocol
- Work closely with subject matter experts to produce user friendly, easy to ready documentations about blockchain concepts, implementation details, SDKs, APIs, etc
- Work closely with Developer Relations Specialists to understand the needs of developers and identify improvements for documentations
- Review and improve technical contents created by other collaborators to ensure accuracy and clarity

Skills and experience required

- Bachelor's degree in IT or equivalent
- Minimum 2 years experience of technical writing for software products (preferably in blockchain)
- Experience with documentation of open source projects
- Familiar and passionate about blockchain and decentralized applications
- Experience with Docs as Code workflow
- Familiar with tools such as UML, markdown, git, etc

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Our Technical Trainer is responsible for developing training materials and providing training to employees using effective training techniques to engage participants and enhance learning outcomes.

You will take the lead in consolidating our knowledge base, documenting knowledge and solutions to build product knowledge capacity within the organisation.

You will create reference guides for our technical teams to have easy reference to easily access our knowledge and procedures.

You will train and audit the business partners on the installation methods used to ensure consistency in brand experience locally.

In addition, you will also conduct training analysis and evaluation to suggest necessary training program and improvements.

What will the Right Person look like?

• Experience as a Technical Trainer or a similar role, with the background in delivering technical training programs
• Prior exposure to fabrication and/or installation activities involving curtains, blinds and aluminium products for windows, balconies and outdoor spaces would be a plus
• Excellent communication and presentation skills, with the ability to convey complex technical concepts in a clear and comprehensible manner
• Proficient in Microsoft Office
• Good communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• A team player with a positive attitude to go the extra mile.
• Good time management and organisational skills
• Applicants with relevant industry experience and/or relevant areas of study (Interior Design / Architecture / Engineering) are welcome

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

• Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.
• Training will be provided.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279