D Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

Job Description:

As part of Global Market IT Application Production Support team (APS), this role is to provide 1st and 2nd line support for multiple systems which is used by Front Office traders worldwide.

Shift Rotation

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

Continuous Service Level improvement

• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise
• batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents.

Maintenance and enhancements

• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirement:

• No experience required
• Min Degree in Engineering / Science

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | 99C4599

Email: [email protected]

• Working days: Monday - Friday (9am - 6pm)
• Salary: $5500 - $6500
• Address: Near Tanjong Pagar MRT

Job Summary

Responsible for leading technical team and setting up and improving drafting standards for the company

Responsibilities:

• Serve as lead project technical officer for ongoing and new projects
• Manage documentation, tendering, authority submission
• Manage construction phase drawing/BIM updates
• Manage project completion and closure - TOP, CSC, authority submission, site inspections, as-built
• Manage people and organisational functions
• Conduct site inspections and liaise with authority independently

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Knowledge in Regulatory Requirements
• Intermediate BIM modelling (Revit for authority submission)
• Knowledge in Technical Detailing

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What the day will look like

• Responsible for the preparation and analysis of Treaty data & underwriting information for the production of contractual documents- including but not limited to slips, cover notes, wordings, endorsements, addendum, presentations; signing of contractual documents.
• Preparation and technical analysis of statistics and other underwriting information supporting the negotiation and placement of Treaty business by the broking team.
• Preparation of summary term sheets, Treaty programme structure charts
• Maintenance of placement correspondence/ documents
• To ensure accurate and timely data input in the data system (GRiDS) as well as ensuring compliance with relevant Company and Market Rules and Procedures.
• Updating on progress of the placement using the appropriate trackers
• Other incidental duties related to the negotiation and placement of Treaty reinsurance contracts.
• Ensure the optimum use of Aon’s business systems in line with current Aon business practices.
• Collaborate with colleagues throughout the Asia Pacific and Global network to achieve objectives
• Support brokers in their follow-up communications with clients and reinsurers
• Maintain and share technical expertise in specialist/ technical areas

Skills and experience that will lead to success

• 2+ years of relevant experience (broking or underwriting support), preferably with exposure to Treaty Reinsurance, or relevant technical accounting experience
• Proficient with MS Word, MS Excel, PowerPoint. Familiarity with WordSensa will be an added advantage.
• Confident communiction skills, both written and verbal
• Attention to detail, able to organise and analyse large volume of data
• Able to work independently within established guidelines

Responsibilities:

• Observe and perform detail investigation in up-coming product problems in close cooperation with the Workshop Manager.
• Provide support to workshop on matters related to product and repair technology with information, advice and practical assistance when necessary.
• Report product problems according to Principal guidelines and push for solution.
• Plan and purchase mandatory diagnostic equipment and special tools recommended by Principals.
• Responsible for the quality of service and repair work performed.
• Responsible for conducting both in-progress and final QC of vehicles.
• Responsible to monitor workshop carry forward vehicles & thruput are within capacity
• Liaison with the manufacturer on all matter related to workshop.
• Responsible for conducting test drive.
• Responsible for the use, maintenance and proper condition of tools and workshop facilities.
• Assist Workshop Manager on any ad hoc tasks assigned.

Requirements:

• 3 years experience in supervisory role in vehicle workshop environment.
• Hands-on experience in vehicle maintenance and repairs of European marques with Supercars preferred.
• Good diagnostics repair skills, including electrical and electronics
• Must have master technician certificate
• Must be willing to travel overseas

Job ID: L445355V

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

ABOUT US

ABN AMRO Clearing (AAC) is a leading global player in the clearing industry and clearing related services and strives to optimize profitability, return on invested capital and shareholders value. AAC is ambitious and a client-oriented organisation, striving to provide the best integrated service package for the professional business. AAC is a reliable partner, with efficient operations, compliant to all regulations and with a sound risk framework.

CONTEXT OF THE JOB

You will be reporting to the regional Head of AMS from a day to day activities perspective. Provide support for local and regional applications within the business as part of the AMS team (application management and support). You will be responsible for supporting exchange related tasks and applications within the regional IT team from a projects and day to day activities point of view (communications, IT upgrades, market testing, etc). Ensure all systems and services are stable and managed to ABN AMRO Clearing standards, and conform to industry best practices. Participate on a team roster to provide support outside business hours (if applicable).

KEY DUTIES AND RESPONSIBILITIES

Local and Regional Focus:

• Providing analysis, design, development, testing, deployment, and maintenance for new and existing software.

a) Business analysis to gather requirements

b) Functional documentation

c) Java/Perl/Python/Bash development

d) UAT testing

e) Jira tracking

f) Git/CVS source code management

g) Jenkins/Bamboo deployments

h) Agile sprint management

• Help local, regional and global business users to solve their everyday queries related to locally developed applications and third party applications.

a) Incident monitoring and response

b) Maintenance and enhancement of monitoring tools

c) Investigation/troubleshooting

d) Propose fixes / workarounds to resolve production issues

e) Implement said fixes as required

f) Follow up with software vendors to implement patches, fixes and upgrades or provide data for troubleshooting issues.

• Work with project teams at design phase, UAT stages and complete handover upon project completion.

a) Ensure business requirements are in-line with IT standards

b) Participate in code reviews and propose fixes and enhancements

c) Participate in UAT testing and ensure testing is comprehensive

d) Review documentations and propose enhancements

e) Assist in the handover sessions

• Support Hours

a) On call support and weekend work as required.

REQUIRED KNOWLEDGE AND EXPERIENCE

• At least 5 years’ and above experience working as a Java Developer (Python/Perl experience a plus).
• Experience in IT services and support is preferred.
• Experience in finance industry such as stock broking or wholesale finance is preferred.
• IT related University degree or equivalent
• Experience with Spring MVC, Spring Boot and Maven.
• Experience with GIT, Bamboo and CVS.
• Experience with Linux operating system.
• Experience with Agile, Waterfall, Iterative etc.
• Experience with Java and Python/Perl.
• Knowledge of IT systems including but not limited to Linux/Unix systems, Windows systems, storage systems and basic networking components.
• Knowledge of methods and tools for application lifecycle, software engineering, test management and IT.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]