• Assess, based on the scheme’s eligibility criteria, whether the applicant is eligible for childcare financial assistance; and if so, to recommend the amount and duration of assistance for the child;
• Navigate through different systems to process online applications received;
• Manage appeals from applicants who do not qualify for the assistance, and attend to queries about the scheme from parents and members of the public, childcare centre operators, social workers and other relevant parties;
• Work closely with childcare operators, social workers, or colleagues in the course of work; and
• Provide administrative support to the team, such as triaging the emails and MP appeals.

Requirements:

• Singaporean
• Degree holder
• Familiar with and able to use IT systems and processes confidently;
• Has good knowledge of Microsoft Word and Excel;
• Have good interpersonal and communication skills to communicate with clients, child care centre operators, parents and relevant parties

Other information:

• Working days: Mon - Fri (office hours)
• Contract: 12 months

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide Standby 7 x 24 operational support for all production practices including weekends and holidays for Foreign Exchange applications
• Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
• Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.
• Ensures that all stakeholders are sufficiently involved in the Problem Management process. Act as project Leader facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions. Contributes metrics-based reporting on the production and/or pre-production environment. Keep current with emerging technologies and lead implementation efforts as applicable.
• Participate in knowledge transfer to ensure better grasp of the product and domain.
• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments
• Provide Application Support for Foreign Exchange Applications.
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Champions security culture on the area of work. Promotes security practices
• Act as gatekeeper for all Production releases and ensure compliance to all controlled processes.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Follow escalation procedures during outages
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Ensure accurate and timely incident and problem logging
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Tasks and Responsibilites

• Ensure and take responsibility that your assigned vessels are technically operational and operated within the agreed budget but always managed according to the applicable rules and regulations.
• Cooperate closely with specialized colleagues from the Crewing, IT and Purchase Department to ensure smooth operation of your vessels.
• Monitor budgets of your vessels which includes vessel requisitions and approvals that you may have to give Close cooperation with Fleet Controlling ensuring OPEX and Dry Docking budgets are met.
• Liaise with Classification societies, flag state administrations and regulatory bodies ensuring your vessel’s compliance
• Monitor and ensure that claims insurance cases are being handled with care and assist with technical expertise and documentation, if required
• Cooperate closely with the QHSE/Marine Department for any
• Safety and Security matters on board your ships

Qualifications and Requirements :

• A motivated, driven and eager character interested to be part of a newly established technical team and setup operations.
• Technical experience at sea as Chief Engineer followed by a few years in a Technical Superintendent role ashore.
• Capability of evaluating and monitoring complex technical operations of ships trading around the globe Be a team player that is responsible structured and motivated to live company values and supports transparent communication.
• fluent written and spoken English allowing you to freely communicate among an multi national Team and of course the vessel’s crew.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 27,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Opportunity snapshot:

The Head of Transfer Agency (TA) Operations support role will be based out of our Singapore office and will be responsible for the TA operational support delivery to the local TA operational teams in Hong Kong, Singapore and Bangkok. It will also support the execution of strategic initiatives in order to grow the business and meet organizational goals in the Asian region.

This role is focused on a range of products with the portfolio consisting of:

• Unit registry platforms across 3 locations and establishing support models for the local operating models and services (BPO) focused on enabling fund managers and transfer agencies
• Including supporting an enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

The role will be responsible for the local operational support functions for the TA operations teams in Singapore, Hong Kong and Thailand.

Role Responsibilities:

• Overall management and leadership of the Transfer Agency support function in Asia
• Ensure that effective systems, resources, structure and expertise are in place and updated to support current and projected business levels related to Transfer Agency
• Deliver effective quality and mitigate operational risks of Asian Transfer Agency services through projects and operational support oversight
• Support and promote the development of an Asian operating model for the transfer agency : co-ordinate implementation and continued effective operation of Transfer Agency platform and model across relevant Asian jurisdictions
• Initially self-start but grow role into leading a team in region with a global perspective to deliver quality end to end Transfer Agency services.
• Continually enhance the Transfer Agency service support offering through knowledge of technology, competitors, industry, and the regulatory environment.
• Work closely and collaboratively with other senior management to deliver standardised best practice service models.
• Ensure regulatory requirements are met from a Transfer Agency perspective, working closely with the TA operations senior management and technology teams globally.
• Contribute to the management, strategic planning and direction of the Asian Regional Transfer Agency business.
• Work closely and collaboratively with Product, Technology and other business partners in region, developing strategies and oversee project plans meeting operational goals and participating in business development.
• Ensure a robust and appropriate governance oversight model is in place to manage offshore and cross jurisdictional sites and vendors, as necessary.
• Manage end to end operational risk, including strong resiliency and continuity of business plans, as it relates to Transfer Agency support activities.
• Work closely with groups internally to deliver projects in the region ensuring adherence to internal policy and standards.
• Assist with oversight on TA client change and implementation.
• Work with Client and SS&C teams to ensure customer satisfaction and ensure internal stakeholders and Directors are aware of any potential areas of concern.
• Collaborate with FA and Trustee(s) (where applicable) to ensure smooth workflow processes
• Conduct regular reviews of SLAs, KPIs, procedures and checklists as it applies to TA support activities
• Ensure prompt escalation of operational issues

Skills and Competencies:

• A good understanding of the client service model, business strategy, structure and product offering.
• Strong strategic leadership and thought process.
• Strong risk, control and problem-solving skills.
• Strong leadership and people development skills, able to develop diverse teams.

Qualifications & Prior knowledge:

• 8+ years of experience in a related role. Extensive experience in leadership role.
• In-depth Transfer Agency operations and technology knowledge including the Financial Services regulatory environment.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

OVERALL SUMMARY

The function is to provide technical, management and consultancy expertise and support to ensure vessel fully comply with Class / Flag State / Major Oil Company requirements, attain sea worthiness for commercial deployment and to maintain our reputation as ‘Shipper of Choice’ in the industry.The function is to provide technical, management and consultancy expertise and support to ensure vessel fully comply with Class / Flag State / Major Oil Company requirements, attain sea worthiness for commercial deployment and to maintain our reputation as ‘Shipper of Choice’ in the industry.

KEY AREAS OF RESPONSIBILITY

Class and Flag State requirements fulfillment

• Plan & monitor requirements for Class and Flag State Survey to ensure all certificates are valid.

Maintenance and Repair

• Attend to repair(s) of vessel and troubleshoot by providing technical expertise consultancy.
• Monitor and manage Plan Maintenance Scheme (PMS) / Worklist for vessels.

Drydocking of vessel

• Plan and review drydocking requirements / specifications and costing.
• Assist in supervision of drydocking and monitor performance in terms of cost, quality and schedule.
• Evaluate the drydocking for lessons learnt and closure of invoices with Technical Executive / Specialist.

Store / spare requisition

• Evaluate store / spare requisitions and recommend for approvals by Fleet Technical Manager / Fleet Manager or Fleet General Manager / Technical Director.

Performance Management

• Monitor, review and analyze running / drydock cost, bunker, lub oil (L.O.) consumption and provide report / recommendation to Fleet Technical Manager / Fleet Manager or Fleet General Manager.
• Manage, monitor and review under-performing ships.
• NCR

Technical Expertise Consultancy

• Assist to address and verify defects as stated in NCR with special attention to MOC (where applicable) / Class / Charterer requirements.
• Propose or review draft specification for new building / conversion / alternation to vessel for compliance to Class / Statutory requirements.
• Plan and attend to routine inspection and audit of vessels and reporting.
• Sale and Purchase Inspection.
• Taking over of vessels.
• Coordinate with MSQV in approving hotwork permit and initiatives implementation onboard vessels.

People Management

• Coach and motivate Executive (Technical Services – Procurement) to perform on the job.
• Oversee the welfare and management of ship staff in partnership with Fleet Personnel Department. This includes:

- Briefing and debriefing of Masters, Chief Engineers and other senior officers

- Conducting performance appraisals of Masters, Chief Engineers and other senior officers

• Lead, develop and coach assigned Senior Officers on all matters (safety, technical, cost leadership).

Any other duties as assigned by Superiors.

QUALIFICATION / EXPERIENCE

• Certificate of Competency (Class I) / Chief Engineer Foreign Going
• Min 2 years’ experience as Superintendent in other companies OR
• An ex-company employee with minimum 6 months as a Chief Engineer sailing onboard company vessel
• Minimum 5 Years of Tanker experience is mandatory for Tanker Fleets.
• Good negotiation skills.
• Good people management skills. Past experience in staff reviews and monitoring of KPIs is required.
• Good organizational and communication skills
• Independent and resourceful,
• Able to work under pressure to meet deadline.

Industry: Healthcare

• Assessing appeals for access, extended or concurrent use of Home Care services, based on approved framework;
• Liaising with appealing organisation to obtain and clarify case details;
• Ensuring proper documentation of approvals in system;
• Liaising with other agencies on data collection and collaboration initiatives.
• Request-For-Proposal (RFP) reviews – review tender documents and seek providers/agencies clarification to ensure providers meets the requirements of the RFP proposals;
• Ensure proper documentation of RFP review and the related documents/contracts;
• Other administrative functions, such as collation of returns, managing of providers’ data base, preparation of reporting slides.
• Other duties as assigned by Reporting Officer.

Requirements:

• Singaporean
• Degree holder
• Proficient in MS office applications (e.g. Microsoft Word, Excel and Powerpoint)
• Good planning capabilities, and good command of English with good communication and writing skills
• Prior experience in healthcare sector is a bonus

Other information:

• Salary: $17/hr
• Working days: Mon - Fri (office hours)
• Contract: 12 months
• Location: Outram Park

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Duties and Responsibilities:

Customer Support

· Be actively involved in the customer support plan for Group and partners OEMs in the Asia Pacific region

· Communicate valued expertise to customers, and act as the interface between the OEMs and Asia-Pacific Airlines on technical issues, complaints or investigation requests to exceed customer satisfaction

· Manage emergency/crisis situations (Aircraft On Ground A.O.G.) in the region

· Manage customer and supplier relations across the region,

· Support the Entry Into Service for new programs

· Supervise fleet upgrade and retrofit campaigns, reviews of Service Information Letters (SIL), implementations of systems or components modifications following Service Bulletins (SB)

· Develop and draft end-user documentations and training materials

· Conduct training sessions for in-house teams as well as external customers

Repair Operations

· Lead repair workshops and customers support operations for SAFRAN Group and partners OEMs in Asia-Pacific

· Support a team of technicians, planners, supply chain officers and sales executives to deliver short Shop Processing Time

· Follow up repair orders to ensure systematic good performance and profitability

· Monitor Key Performance Indicators and report to selected OEMs

· Analyse In-Service Experience for timely feedback to OEMs: Devise reliability reports, analyse Shop Findings, piece parts consumption, productivity, etc…

· Attend Technical Review meetings

· Support existing repair capabilities by solving any issues or discrepancies which may arise, in order to resume activity as soon as possible.

· Trouble shooting of toolings, test benches, fixtures etc...

· Help sourcing for material, suppliers, 3rd parties, alternatives

· Establish calibration requirements

· Take a pro-active approach, initiate creative solutions to maintenance issues and assist the workshops in implementing best practices, Continuous Improvement, LEAN operations, cost reductions and applying lessons-learned from previous or bench-marked experiences

· Conduct investigation and write report to customers

· Manage technical disputes

· Follow up on technical improvement to customers

· Ensure that communication between all stakeholders – HQ, OEMs, Workshops, Operation, QA, Sales, CI, Supply Chain, Customers, and Suppliers - is optimum.

· Report to management. Flow down relevant and timely information.

Capabilities Development

· Participate in the development and implementation of Group and partners OEMs’ new repair capabilities

· Drive the progress of the tasks, pilot projects’ milestones review, report advancement, track investments and expenses, monitor contractors and suppliers, devise maintenance plans.

· Perform self-assessments, engineering studies, build up justification file and liaise with QA for smooth airworthiness application and repair capability integration.

· Review Testability and perform Shop validation

· As the Project Manager for the assigned project, drive the progress of the task, direct projects’ milestones review, track investments, monitor contractors and suppliers, devise maintenance plans

· Handle Request For Information or Request For Quotation for technical/commercial proposals

· Manage SAFRAN OEMs Support investment and be actively involved in repair policies

· Develop excellent relationships across multiple organizations & with all levels of workshops and other Company personnel.

· Safeguard interest of SAFRAN ELECTRONICS & DEFENCE SERVICES ASIA and partners OEMs

Health, Safety & Environment

· Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

· Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

Continuous Improvement and Innovation

· Lead by example the Continuous Improvement and Innovation initiatives in the company.

· Pilot Company Lean and Improvement projects. Review progress, deliverables and gains for key innovations

· Be a driving force in the Participative Innovation, ONE SAFRAN and Green Belts Improvement

· Spearhead the QRQC, SQCDPI, 5S, Root Cause Analysis, ONE SAFRAN methodologies to be best in class.

Perform any other duties as assigned

Experience and Qualifications:

a) Degree in Mechanical/Electrical/Aeronautical Engineering

b) At least 5 years of Aviation Engineering experience, Technical Support Aircraft Maintenance and Repair Operations, in OEM or MRO environment

c) Proficient in product support and trouble shooting procedures

d) Serviced-oriented with hands-on experience of customer support.

e) Effective Project Management and interpersonal skills

f) Experience in calibration requirements and procedures

g) Proficient with Microsoft software applications

h) Working knowledge of the Aviation Airworthiness requirements like Part 145 is advantageous

i) Sound knowledge of quality systems such as ISO9000 and AS9110

j) Excellent attitude, good team player, motivated, driven, committed, reliable. Take ownership of the projects

k) Ability to multi task in a dynamic environment

l) Excellent communications skills. Well versed in written and spoken English

m) Able to think ahead, process data, make decisions and solve problems.

Overview

Opus 2 provides game-changing, cloud based legal technology and services that enable law firms to build the connected digital practices of tomorrow, today. Our solutions allow firms to transform at a pace that fits their business needs, to streamline and connect the different stakeholders end-to-end and deliver greater efficiency, collaboration and insight. Powered by Opus 2, law firms worldwide are delivering innovative, solution-based services that bring their teams, clients and third parties together in a single connected space, so lawyers can focus on what matters most – creating value, differentiation and deeper client engagement.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

Job Overview

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Equal Opportunities

Opus 2 International is an Equal Opportunities employer and applicants are selected solely on the basis of their relevant aptitudes, skills and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, maternity, colour race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.

As a Disability Confident Committed Employer, we have committed to ensure our recruitment process is inclusive and accessible.

Recruitment Privacy Policy

Opus 2 is a privacy conscious organisation, committed to protecting the privacy of our people and those who seek employment with us. It is important to us that you understand what information we collect, how we use it and how we protect it. This information, alongside the rights available to you in respect of the personal data you share with us, is set out in our Privacy Policy and we would encourage you to read and ensure you understand it.

Unfortunately, we are unable to respond to all applications. If you have not been contacted within one week of your application, then it is likely you have been unsuccessful.

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

· Carry out preventive and corrective maintenance of I&C field equipment /control system on area of his charge

· Carry out overhaul program of the generating unit for I&C field equipment and control system

· Interlock testing of Boiler, Turbine, HRSG, BOP and Generator after overhaul

· Supervise contractors in site works involving I&C field equipment

Key activities such as

o Identify failed equipment for rectification

o Responsible for the maintenance of process control equipment

o Monitoring of performance of process control loop, field equipment in the plants

o Witnessing of acceptance tests of new equipment with senior officer

o Data entry and up keeping of maintenance activities

o Drafting and updating of plant control drawing when necessary

o Troubleshoot and repair of process control equipment

o Carry out toolbox meeting for contractor

o Requisition of PTW

o Requisition of store materials required for maintenance

o Carry out OT user review, OT system patch update, antimalware update, OT system capacity review, OT system inventory review

Requirements

· Diploma in Electrical Engineering or related discipline with at least 1-3 years of relevant experience

· Understanding basic operation principles of Combined Cycle Plant

· Understanding basic cybersecurity of OT system

· Understanding of operational part of the process control equipment such as: Controller, Data gateway, Input/out module, Operator workstation, Engineering Workstation

· Able to read schematic drawing, P&ID, Interlock circuit, Function block diagram

· Able to calibrate and troubleshoot control equipment, PC based systems

· Able to carry out intermediate level of routine, preventive and breakdown maintenance without guidance

· Able to analyse and troubleshoot PLC fault

· Able to use and navigate engineering tools

· The offered job grade/designation will be based on candidate’s experience, competencies and skillsets

To apply, please visit to www.gmprecruit.com and search for Job Code:13697

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Job Scope:

Customer Support:

• Respond to client queries and issues related to Anaplan functionality promptly.
• Provide clear and concise instructions to users, ensuring efficient problem resolution.
• Collaborate with cross-functional teams to address complex technical challenges.

Technical Troubleshooting:

• Diagnose and resolve technical issues within the Anaplan platform.
• Conduct in-depth analysis of reported problems and implement effective solutions.
• Work closely with the development team to escalate and resolve advanced technical issues.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in technical support roles, with a focus on Anaplan or similar planning and modeling platforms.
• Strong problem-solving skills and the ability to communicate complex technical concepts to diverse audiences.
• Familiarity with cloud-based technologies and understanding of database management systems.
• Excellent interpersonal and communication skills for effective collaboration with internal teams and external clients.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd | RCB No. 200007268E | EA License No. 01C4394 | Reg. R21100696 | Agnes Goh Li Er

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

1. Incident Management

• To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline
• Provide 1st level support and resolution to technical issues involving desktop clients, standard and client applications, and hardware issue
• Provide technical service to end users, troubleshooting issues related to personal computers, applications and IP phones
• Perform remote assistance through diagnostic techniques and pertinent questions
• To follow through all the necessary escalation to L2 or 3rd Party hardware vendor and also to Team Lead
• Single point of contact between end-users, next level support until issue is resolved
• To ensure all the information entered into the Incident Management System are accurate and complete

2. Asset Management

• Setup of new desktops and laptops in accordance to organisation policy
• Ensure all desktops / laptops and IT peripherals deployed are in working condition else rectification to be done
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed
• Report any discrepancy of data to Team Lead

3. Desktop Software/Patch Management

• To assist in the testing and rollout of the software / patches to all desktops / laptops
• Work closely and provide technical support to other IT teams as required
• Provide daily /weekly/ monthly update on the progress

4. Job Request

• Understand the user requirement, provide recommendation and solution to the user within SLA
• Provide timely updates on the status of the request assigned

5. Miscellaneous

• Primary support for data centre facility management
• Secondary network support with focus on data point provisioning
• Level-1 network troubleshooting for CCTV and IP Unified communication
• Perform administrative and other tasks as deemed necessary by the Team Lead

Required qualifications:

• Be empathetic and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

About The Role

The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!

Responsibilities

Thought Partnership & Cross-Functional Partnerships

• Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
• Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions

Technical Advising & Project Management

• Become an expert at the company for our most strategic platform capabilities and understanding the customers’ platform needs
• Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
• Build systems to facilitate program objectives and system effectiveness and measure reliability of services
• Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
• Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort

Technology Support & Configurations

• Seamlessly integrate new product features into existing programs
• Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
• Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice
• Execute build and configuration services that align to client objectives and strategic goals

Qualifications

• 2-5 years experience working in a technical, consulting, or client-facing role
• Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
• Comfort in working both autonomously and collaboratively
• Ability to articulate technical concepts to a non-technical audience
• Detail-oriented with an ability to prioritize and meet deadlines
• Familiarity with software and front-end development
• Excellent verbal and written communication skills
• Strong problem-solving skills