As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

· Min 5+ Years of experience In field of Software Engineering
Proficiency in MS SQL for database management and development.

· Hands-on experience in PowerShell scripting for automation.

· Strong knowledge of C++ programming and object-oriented design.

· Expertise in Unix Scripting for server management.

· Familiarity with REST API architecture and development.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing,implementing, and maintaining robust solutions tailored to our business needs.

·Min 5+ Years of experience In field of Software Engineering
Proficiency in MS SQL for database management and development.

· Hands-on experience in PowerShell scriptingfor automation.

· Strong knowledge of C++ programming and object-oriented design.

· Expertise in Unix Scripting for server management.

Familiarity with REST API architecture and development

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

· Min 5+ Years of experience In field of Software Engineering
Proficiency in MS SQL for database management and development.

· Hands-on experience in PowerShell scripting for automation.

· Strong knowledge of C++ programming and object-oriented design.

· Expertise in Unix Scripting for server management.

· Familiarity with REST API architecture and development.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

· Min 5+ Years of experience In field of Software Engineering
Proficiency in MS SQL for database management and development.

· Hands-on experience in PowerShell scripting for automation.

· Strong knowledge of C++ programming and object-oriented design.

· Expertise in Unix Scripting for server management.

· Familiarity with REST API architecture and development.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

• Min 5+ Years of experience In field of Software Engineering
• Proficiency in MS SQL for database management and development.
• Hands-on experience in PowerShell scripting for automation.
• Strong knowledge of C++ programming and object-oriented design.
• Expertise in Unix Scripting for server management.
• Familiarity with REST API architecture and development.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing, implementing, and maintaining robust solutions tailored to our business needs.

• Min 5+ Years of experience In field of Software Engineering
• Proficiency in MS SQL for database management and development.
• Hands-on experience in PowerShell scripting for automation.
• Strong knowledge of C++ programming and object-oriented design.
• Expertise in Unix Scripting for server management.
• Familiarity with REST API architecture and development.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards.
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology.

Required skills:

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend.Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Responsibilities:

•Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

•Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

•System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

•Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

•Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

•Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

•Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

•Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

•Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

•Proven experience in software architecture, specifically in microservices architecture.

•Extensive experience with front-end technologies, particularly React.

•Deep expertise in .NET development and the ecosystem.

•Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

•Strong understanding of RESTful API design, GraphQL, and other integration patterns.

•Proficient in containerization technologies like Docker and orchestration tools like Kubernete

•Familiarity with database design and management, including SQL and NoSQL databases.

•Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

•Experience with serverless architecture and event-driven systems.

•Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

•Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills:

• Proven experience in software architecture, specifically in microservices architecture.

• Extensive experience with front-end technologies, particularly React.

• Deep expertise in .NET development and the ecosystem.

• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

• Strong understanding of RESTful API design, GraphQL, and other integration patterns.

• Proficient in containerization technologies like Docker and orchestration tools like Kubernete

• Familiarity with database design and management, including SQL and NoSQL databases.

• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend.Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Responsibilities:

•Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

•Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

•System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

•Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

•Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

•Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

•Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

•Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

•Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

•Proven experience in software architecture, specifically in microservices architecture.

•Extensive experience with front-end technologies, particularly React.

•Deep expertise in .NET development and the ecosystem.

•Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

•Strong understanding of RESTful API design, GraphQL, and other integration patterns.

•Proficient in containerization technologies like Docker and orchestration tools like Kubernete

•Familiarity with database design and management, including SQL and NoSQL databases.

•Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

•Experience with serverless architecture and event-driven systems.

•Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

•Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Requirements

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

• To superintend all technical and safety matters concerning Company vessels and to implement the technical and safety policies of the Company on these vessels.
• Carrying out repair maintenance and servicing of vessels to the instructions of the Technical Manager.
• Carrying out the negotiations with Class Surveyors relative to the surveys on board vessels, and reporting to the Technical Manager.
• Advising the Master and Chief Engineer of planned maintenance and maintenance work to be carried out by the ship’s staff and arranging this.
• Examining vessel’s machinery spaces with reference to cleanliness and the progress of maintenance by the ship’s staff.
• Carrying out damage surveys on vessels and completion of necessary costing, reports accounts, abstracts, etc.
• Proceeding to ports as may be necessary, on the instruction of the Technical Manager, for the purpose of supervising repairs and restoration of the Company’s vessels and equipment.
• Preparation of additional proposal for new regulations fulfilment if necessary with the approval of Regulatory Authority or Recognised Organization.
• Ensure ship is able to fulfil the regulations as above.
• Liaison officer and trainer for Cadet officer from Singapore Polytechnic
• When visiting a vessel of carrying out a dry-docking, he will be responsible for dealing with:

1. All technical matters locally.
2. All matters connected with the repairs, servicing and sailing of the vessel and their programming for prompt dispatch.
3. Ensuring that all his service instructions are speedily dispatched from the ship to the relevant office department or agents.
4. Carrying out a complete general inspection of the vessel and reporting to the Technical Manager on return.
5. The maintenance of safety equipment to legislative requirements and Company standards onboard vessels.
6. Submitting for approval and thereafter monitoring budgets for his area of expenditure responsibility and reporting variances.
7. Reporting relevant information to the Technical Manager regarding sea-going personnel

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

• Role title - Admin Executive
• Work location – CHIJ Kellock, 1 Bukit Teresa Road Singapore 099757
• Name of Authority - Ministry of Education, Singapore
• Salary: $1700-2100 (Negotiable)
• Nationality/Citizenship: Singaporean/PR
• Duration – 12 months (renewable )

Personnel to be deployed at the following hours: 

• Mondays to Fridays: 7.30am to 12:30pm.
• Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

a. Typing / printing

b. Data entry work

c. Reception duties

d. Answering telephone calls from teachers, parents and members of the public

e. Data collation of surveys

f. Preparation of refreshements for school event

g. Sorting and delivery for items delivered to the school

h. Attend to students who are unwell / injuried in the sick bay.

i. Assist school staff with binding and lamination works

j.Maintain the school’s stores for office supplies and stationeries

k. Other ad-hoc duties

• Minimum of 2years of experience in desktop application administration and support.

• Strong knowledge of GL OMS trading platforms and SGX applications.

• Familiarity with workflows involving SGX, SSH, and SFTP protocols.

• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.

• Monday to Friday (5-day workweek).

Covid-19 vaccination compliance is mandatory.

• Minimum of 2years of experience in desktop application administration and support.
• Strong knowledge of GL OMS trading platforms and SGX applications.
• Familiarity with workflows involving SGX, SSH, and SFTP protocols.
• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.
• . Monday to Friday (5-day workweek).

 Covid-19 vaccination compliance is mandatory.

• Minimum of 2years of experience in desktop application administration and support.
• Strong knowledge of GL OMS trading platforms and SGX applications.
• Familiarity with workflows involving SGX, SSH, and SFTP protocols.
• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.
• . Monday to Friday (5-day workweek).

 Covid-19 vaccination compliance is mandatory.

Key Responsibilities:

• Assist in applying for Employment Pass (EP) and other work passes via MOM portal.
• Handle inquiries and correspondence with MOM regarding work passes and other HR-related matters.
• Coordinate and communicate with candidates regarding the onboarding process, document collection, and compliance requirements.
• Provide administrative support, including maintaining HR records and ensuring data accuracy.
• Liaise with hiring teams and external stakeholders to streamline HR operations.

Requirements:

• Prior experience in HR administrative roles, particularly in Singapore's employment and MOM compliance processes.
• Familiarity with the MOM portal and EP application procedures.
• Strong communication skills to effectively engage with candidates and team members.
• Detail-oriented, proactive, and well-organized in managing administrative tasks.

Preferred Skills:

• Experience in supporting recruitment teams.
• Knowledge of Singapore labor laws and regulations.

Responsibilities:

• Vendor and Customer Management:Manage relationships for selected AMS partners.
  Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  Collaborate with business units and AMS support partners to meet business demands.
  
• Operations Management:Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  Drive the transition of projects to support.
  
• Process and Standards Development:Develop and enforce efficient procedures, processes, and guidelines.
  Follow applicable standards, methodologies, and best practices for system maintenance and support.
  
• Stakeholder Communication:Provide proactive status updates to relevant stakeholders.
  Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.
  

Qualifications and Experience:

• Experience:3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
  
• Skills:Proficiency in incident management, change management, problem management, and service delivery metrics.
  Experience in SAP AMS support operations, including SLA management and report generation.
  Strong understanding of project-to-support transitions.
  

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)

• We are seeking a highly experienced professional with expertise in Enterprise Performance Management (EPM) applications, including in CCH Tagetik development and support, and Oracle Hyperion Essbase Planning and Budgeting. The candidate must have profound knowledge of Tagetik, including data modelling, web form creation, workflows, process design, and validations.
• Key responsibilities include developing financial consolidation, standard reports, and POC solutions to meet business needs. Expertise in ETL processes, source data configurations, OSR, IC Cockpit creation, and advanced scripting like FST and MDX is required.
• For Hyperion Products, the candidate should demonstrate proficiency in designing, modifying, and optimizing cubes, managing metadata processing, security configurations, and task lists. Strong skills in performance tuning, migration, and user role management are essential.
• We value strong communication, analytical thinking, and a collaborative mindset, along with the ability to work independently and contribute effectively to team projects.