• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

We are a small, inclusive private school in Singapore dedicated to nurturing each child’s potential, with a focus on students with diverse learning needs. Our goal is to provide a supportive, adaptive educational experience that helps children thrive academically, socially, and emotionally. Our school is rapidly growing, and we are seeking a highly skilled and compassionate Head of Learning Support to lead our learning support initiatives.

Key Responsibilities:

• Develop and Implement Personalized Learning Plans: Design and oversee Individualized Education Plans (IEPs) and intervention strategies for students requiring additional support.
• Lead by Example to Deliver Targeted Educational Therapy: Provide one-on-one or small-group educational therapy sessions focused on addressing learning challenges, including language-based learning disorders, ADHD, autism, and other special needs.
• Lead and Mentor a Team: Guide and collaborate with a team of learning support specialists, therapists, and teaching assistants to ensure consistent, high-quality support across all levels.
• Collaborate with Teachers: Work closely with classroom teachers to tailor curriculum, adjust teaching strategies, and incorporate therapy techniques that accommodate various learning profiles.
• Parent and Community Engagement: Regularly communicate with parents and caregivers, offering guidance and feedback on student progress and at-home strategies, while working with external specialists as needed.
• Professional Development and Training: Provide ongoing training for staff on inclusive education practices and therapeutic approaches to enhance their ability to support diverse learners.
• Monitor and Evaluate Progress: Regularly assess and adjust intervention plans based on each student’s evolving needs, progress, and therapy goals.

Qualifications:

• A degree in Special Education, Educational Psychology or a related field with a focus on educational therapy.
• At least 5 years of experience in special education, educational therapy, or a related setting, with a proven track record in developing and implementing effective intervention plans.
• Strong leadership experience, ideally in an educational or therapy-based role.
• Deep knowledge of learning disorders, therapeutic approaches, and classroom-based intervention strategies.
• Excellent communication, organization, and interpersonal skills, with an empathetic approach to working with students, staff, and families.

Interested parties, please send your RESUME with current & expected salary & date available to [email protected].

We regret only shortlisted applicants will be notified.

Project Admin Executive will play a crucial role in supporting administrative functions of the organization. This position involves assisting with financial operations and maintaining the smooth and efficient operation of the administrative functions within the organization. This position involves providing administrative support, managing office operations, and contributing to the overall effectiveness of the administrative team.

Responsibilities

· Handle incoming phone calls, emails, and correspondence professionally.

· Oversee all day-to-day project administrative work

· Support senior management and the administrative team with various tasks.

· Generate quotation / Delivery Order / issuing Purchase order to Supplier

· Sourcing goods/procurement

· Overseeing of goods flow, store management, and stock check. Goods Receiving

· Able to do inbound/outbound freight arrangements with forwarder

· Able to oversea the sales of goods demand and schedule and provide sales delivery schedule

· Able to do T-loans/RMA request

· Liaise and assist LEW for pre-energisation turn-on arrangement, test and inspection, also necessary testing and Commissioning after power energization will be added value.

· Able to accept ad-hoc job request

Requirements

· Diploma in Business Administration, or any engineering related field (or equivalent work experience).

· At least 1-2 years of relevant working experience in handling sales and co-ordination work

· Familiarity with Microsoft Dynamic 365 Business Central ERP software will be an advantage.

· Strong organizational skills and attention to detail.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Ability to work independently and collaboratively within a team.

· Time management skills to prioritize tasks and meet deadlines.

· Maintaining professionalism and confidentiality is essential.

Benefits

· Shadowing, mentoring, and training opportunities with seasoned professionals

· Opportunity to participate in networking events and company meetings

· Compensation available

· Term-Life insurance coverage for successful candidates (T&C applies)

· Expenses allowance

· Mobile Phone allowance

· Medical Claim Allowance

· Working Hour: Mon-Fri ( 9am ~ 6pm) Sat (9am~1pm)

• Well Established Company

• Company located at Bukit Batok

• Working hours: Monday to Friday (8.30am to 5.30pm)

• Transport allowance + Variable Bonus + Excellent Welfare & Benefits

• Training provided to attain LEW / Professional Engineer Certification

Job Scope

• Preparation of technical specifications.
• Carry out site inspections on LT and HT installations per EMA requirements.
• Assist PE/ LEW to carry out switching of electrical panels.
• Standby and attend emergency call up services at customer installations.
• Prepare incident reports, technical proposals, etc.
• Site supervision of sub-contractors on maintenance works.

Requirement

• Degree in Electrical Engineering
• 1 - 2 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Responsibilities:

Design and develop scalable, multi-tiered applications that meet client requirements.

Optimize application performance, quality, and responsiveness.

Collaborate closely with clients and internal teams to define, design, and implement new features.

Identify and resolve application bottlenecks and bugs to enhance overall performance.

Uphold high standards of code quality and best practices.

Conduct thorough code reviews, both self and peer-based, following established criteria.

Estimate effort and time required for individual features.

Develop and maintain comprehensive technical and functional documentation.

Required Skills and Knowledge:

Framework & Language Proficiency:

- .NET Framework 4.5 and above

- C# (5.0/6.0) with expertise in threading, asynchronous programming, and generics

- Database programming with ADO.NET, ODP.NET, Entity Framework, and LINQ

- Proficiency in ASP.NET Web API for RESTful services

Front-End Technologies:

- HTML5, jQuery, CSS, and Bootstrap

System Design & Architecture:

- Strong understanding of Object-Oriented Programming (OOP) and Design Patterns

- Knowledge of complex design patterns, system decomposition, and abstract concepts

Application Development Tools:

- Windows Service

- Windows Communication Foundation (WCF)

- Windows Workflow Foundation (WWF)

Testing & Quality Assurance:

- Unit testing and experience with Test-Driven Development (TDD)

- Familiarity with C# best practices and code review processes

Communication & Documentation:

- Excellent written and verbal communication skills

- Strong documentation skills to support project requirements and processes

Additional Qualities:

- Self-starter with the ability to work independently and as part of a team

- Quick learner with a proactive attitude

- Experience in application security

Preferred Qualifications (Added Advantages):

Experience with TFS-based DevOps

Knowledge of ASP.NET MVC 5 and ASP.NET Core

Exposure to Identity and Access Management (IAM) domain

Educational & Experience Requirements:

Bachelor’s degree or higher in Computer Science, Engineering, or related field.

7 to 12 years of relevant experience in .NET development and application design.

Job Descriptions:

- Oversee the escalation and resolution of complex technical issues, ensuring that all incidents are handled promptly

- Create and maintain job schedules, job tracking, client communications, team communications, web reports, and other documents

- Solves critical issues of the system and understanding the problems with the software systems

- Work closely with the development team to report bugs, request patches, and follow up on issue resolution

- Ensure timely and effective resolution of technical incidents in line with service level agreements (SLAs) and customer expectations

- Provide root cause analysis techniques to determine cause and resolve complex system issues

- Work with the development and IT teams to report bugs, request patches, and follow up on issue resolution

- Conduct application testing, support client application testing; collect and summarize test result

- Assist with product rollouts, system upgrades, and other initiatives

- Lead the improvement of service and change processes, procedures, and outcomes, in alignment to ITIL practices

- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health

- Continuously review and improve application support processes and workflows to enhance operational efficiency

- Maintain a knowledge base of know defects, issues, process, techniques

- Manage client expectations on an ongoing basis

Requirements:

- Diploma / Bachelor’s Degree in Computer Science, Engineering, or a related field

- Minimum 3 years of relevant experience in application/ technical support

- Knowledge of ITIL or similar service management frameworks is preferred

- Strong knowledge of technical troubleshooting, including hardware, software, networking, and operating systems

- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues

- Must be comfortable working in a 24/7 support environment, including rotating shifts, nights, weekends, and public holidays

Job Scope:

• To provide teaching and learning support to teachers such as preparation of resources / materials for Science laboratory activities, enrichment programmes and competitions, etc;
• To assist to source and purchase materials for laboratory activities, practical tests and enrichment programme and to aid science teachers with the clearing up after laboratory lessons and when required;
• To assist to prepare forms and expenditures claims and keep copies of invoices and receipts;
• To label and keep records of existing and new Science teaching and learning materials and laboratory apparatus such as teachers’ desk copies, reference books, DVDs, lab apparatus and chemicals, etc;
• To maintain loan records of Science Resources;
• To pack and organize the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons;
• To ensure laboratory equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year.
• Assist to update the stock record and breakage record to initiate ordering of replacements, when necessary;
• To ensure proper disposal of waste materials such as sharp waste objects and chemicals;
• To ensure safety of students in the Science rooms. Record and report any incidents to Science HOD / LH. Maintain a laboratory incident log book;
• To check that safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working;
• To perform any duties assigned by the Science HOD / Level Representative.

Requirements:

• ‘N’ Level;
• Should have good interpersonal skills, pleasant disposition and be meticulous and a team player;
• Should be able to multi-task and meet deadlines;
• Proficient in Microsoft Office software applications. Must be able to learn new IT skills;
• Preferably with similar experience working in primary school environment.

Salary: $1700 - $1800/month

Contract Period: 1 Jan 2025 to 31 Dec 2025

Working Arrangement:

Mondays to Fridays: 7:30am to 3.30pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Location: Penjuru Lane

Salary: $2,800 - $3,500

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out tool-box meetings for all the vessels and attend to vessel inspections.
• To work closely with the HES team to ensure smooth implementation and compliance of company's safety and quality standards
• To assist in investigating any defects / failures occurred and reporting all vessels incidents, near misses to prevent and eliminate any potential incidents
• To assist in maintaining crew records that inclusive of certificates, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Relevant working experience
• Proficiency in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises.

Requirements:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Salary: $1740 to $1910 / month

Working Arrangement:

Mondays to Fridays: 6:30am to 4:00pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Overview:

The Operations Support Officer provides vital assistance in maintaining school facilities, supporting events, and ensuring the safety of students and staff. This role involves a range of tasks, including the upkeep of equipment, logistical support for school functions, and managing traffic and gate duties.

General Responsibilities:

• Provide support in general upkeeping of equipment and workplace.
• Provide logistical support for school events, functions, which includes arranging of furniture and equipment.
• Perform gate ushering duties and implement traffic control measures in ensuring safety of students.
• To carry out other assigned duties from time to time.

Requirements:

• Physically fit to assist in logistical support
• Able to converse in basic English to liaise with contractors and staff.

Job Requirements:

• Provide daily onsite IT support on hardware, networks and software to ensure timely resolution of customer issues.
• Configuration of equipment to connect to corporate network and domain.
• Ensure tasks performed are updated via ticketing system or team lead.
• Follow and enforce IT, Security and acceptable use parties.
• Provide training to users regarding the use of system and applications when needed.
• Assist to maintain and keep track of IT assets for assigning to user and disposals.
• Liaise with vendors on repair and maintenance of IT related equipment.
• Deliver Windows deployment and migration projects.

Requirements:

• Min 2 years of relevant IT Support experience supporting a large customer base.
• Good knowledge of Windows OS and basic knowledge of systems and servers.
• Experience in managing computer hardware such as laptops, PC, etc.
• Proactive and meticulous attention to details.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Working location: 11 Changi South Street 1
• Working days: 5 days
• Working hours: Mon-Thu 8:30am - 6:30pm; Fri 8:30am – 5:30pm

Job Requirements:

• Strong understanding of stone slab layouts, vein matching, and joint detailing, with knowledge of vein matching, book-matching, and end-matching techniques to create cohesive, visually appealing layouts
• Ability to assess stone quality, identify color variations and veining patterns, and use these characteristics to enhance design aesthetics.
• Skilled in interpreting client needs and translating them into accurate, tailoredsimulations that meet aesthetic and functional expectations.
• Knowledge of slab orientation, grain alignment, and joint placement to createinstallation-ready designs that optimize visual flow and minimize material waste.
• Ability to identify potential design conflicts early in the drafting process and offerpractical, creative solutions.
• Strong quality control mindset to ensure that simulations meet both aesthetic and structural requirements, maintaining high standards of accuracy.
• Keen eye for detail, ensuring that simulations provide realistic depictions of stone color, grain, and finish, giving clients a clear and accurate preview of the finished

For consideration, kindly submit your CV by clicking “APPLY Now”
**Only shortlisted candidate would be notified**
EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Description & Requirements

• Able to read and understand AutoCAD Construction Drawings
• Reviewing Tender Documents & Drawings and providing quotation
• Procurement of materials with suppliers/vendors
• Upkeep Material Inventory
• Implement contract administration procedure to ensure proper documentation of records concerning variation, submitting accurate cost and time implications to client
• Submit Progress Claims, VO settlements, and Final Account Settlements
• Upkeep FW time card and prepare FW payroll
• Fresh graduates are welcome to apply
• Able to work with minimum supervision
• Hardworking, Independent and detailed oriented
• Working location (West – Pioneer Area)

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Sales Admin Support Executive

Job Description

1. Assist the Sales Manager in preparing proposals, PowerPoint presentations, quotations, and other related documents.
2. Follow up on proposals sent to clients and update the client database accordingly.
3. Coordinate with clients after sales confirmation to gather artwork materials and other necessary inputs.
4. Liaise with internal teams to ensure timelines are met and orders are delivered promptly and accurately.
5. Perform other ad-hoc duties as assigned.

Qualifications & Other Requirements

• Minimum GCE O-Level, Nitec, or Higher Nitec.
• At least 2 years of relevant experience in a similar role.
• Meticulous and proficient in Google Workspace and Microsoft Office (Excel, PowerPoint, etc.).
• IT-savvy, with knowledge of Canva as an added advantage.
• Willing to learn, possess a good attitude, and demonstrate responsibility.
• Strong interpersonal and communication skills.
• Team player who collaborates well with others.
• Fluent in spoken English and proficient in writing.

· Minimum 4 year’s experience in application support, with exposure in Banking industry

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Exposure to Monitoring tools & Automation.

· Good communicator and have managed Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Excellent analytical skills

· Solution oriented, business focused with a mindset to constantly improve production quality and stability.

Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision