Job Summary:

• Multiple Locations
• End User Experience
• L1 Support Experience

Job Responsibilities:

• Desktop support in end user environment
• Provide basic support and troubleshooting to clients, such as password resets, printer.
• Configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution.
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution.
• Support company for project implementation activities.
• Assist in helpdesk support as and when necessary.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course
• Ability to quickly understand technical concepts.
• An excellent problem solver with strong analytical skills
• Excellent end user support and communication skills.
• Able to join in short notice or immediately is an advantage.
• Candidates with more experience will be considered for a more senior role.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the helps of appropriate systems, tools and techniques

Role & Responsibility

• Manage for new product innovation, quality improvement, production efficiency improvement, etc.
• Monitor the cost of products and seek for further cost reduction of products, process, machine and equipment.
• Establish new product formulation and product specification of Expanded Polypropylene.
• Communicate and exchange the information with engineers in mainly Japan, and occasionally with engineers in EU, USA, and China.
• Manage and provide technical support activities to the customers in South East Asia and India.
• Provide the supports to Director / Managing Director as a member of management team.
• Manages ISO activities in the company.

Preference

• Proficiency both English and Japanese to communicate with R&D in Japan, customers, and suppliers.
• Good understanding of plastics especially in the field of expanded plastics such as expanded polypropylene.
• Good understanding and experience of recycling technology.
• Excellent organizational, leadership, proactive, interpersonal and intercultural communication skills.
• Outstanding analytical and problem solving capabilities and efforts.

Requirement

• Bachelor Degree or higher in Science/Chemistry/Engineering.
• Total 10 years or more of product development, quality control/assurance, production, ISO activities, and other engineering related jobs in plastic industry.
• Minimum 3 years of plastic molding experience.
• Frequent Overseas travels (mainly South East and South Asia) might be requested depended on business situation.

JOB DESCRIPTION: Learning Support Teacher

Reports to: Division Principal, Head of SWELL

Main Working Relationships: The Learning Support Teacher has a role within whole school initiatives to improve outcomes for students with additional learning and support needs. The Learning Support Teacher is a member of the student support services team and works closely with the school psychologist, counsellors, administration, grade level leads health, and ELL departments.

Main Responsibilities:
To improve the quality of learning outcomes for students by providing teaching and learning best practices within the framework of the school’s Mission, Vision, Core Values, Learning Principles, Culture, and the International Baccalaureate (IB) Programmes.

Required Qualifications:

• BA in relevant field
• Teaching credential
• minimum 2 years experience as a full time teacher
• Courses and/or certificate in working with students with learning support needs

Preferred Qualifications:

• Post graduate studies in learning support/special needs education
• International school experience
• 5 years employed as a Learning Support teacher

The Learning Support Teacher tasks are to:

• Work collaboratively with the classroom teacher to support assessment for learning of their students with additional educational needs and to identify specific learning support needs
• Identify specific learning support needs through analysis of assessment, referring to classroom performance and assessment, informal assessments, screening and psychological assessments and recommendations
• Plan, implement, model, monitor and evaluate teaching practices for students with additional learning support needs
• Plan, implement, model, monitor and evaluate personalized adjustments for learning where required, with the classroom teacher, student and/or parent or caregiver
• Model exemplary practice when tailoring adjusted learning programs for students with
  additional learning needs
• Maintain documentation for each student receiving additional learning support, PLP’s, reports, programming
• Provide direct support for students with additional learning support needs through a range of strategies (including direct instruction, delivery of adjusted learning programs, assessment and monitoring of progress) including the areas of social integration, language and communication, literacy, numeracy and behavior. This may include students with confirmed disabilities (as described in the school’s Learning Support Policy).
• Provide professional specialist advice, support and mentoring to classroom teachers on: how best to cater for the diverse learning needs in their classrooms; and how to effectively work in partnership with families to maximize learning opportunities for students at school and at home
• Provide professional specialist advice and assistance to the school’s support services team, with regard to students with additional learning needs and assist with professional learning for class teachers and school learning support teachers within the school
• Design and facilitate professional learning for classroom teachers to address current trends in necessary supports to ensure consistent implementation of interventions and supports

Professional Responsibilities:

• Ensure the safely and well-being of all students in accordance with CIS administrative policies and divisional procedures
• Know, understand and support the school’s Mission, Vision, Core Values and Learning Principles.
• Participate in the Individual Work Plan process (IWP):
• Meet the expectations as outlined in the CIS Teacher Job Description, the CIS Teachers Standards, and the CIS IB Programme Expectations for Teachers.
• Solicit feedback from parents or students via survey
• Develop and implement an Individual Work Plan (IWP) that supports the Division Work Plan (developed from the school’s Strategic Plan).
• Reflect individually and collaboratively (IWP Meetings with Principal) on the aforementioned components.
• Provide feedback on the IWP process to school administrators.
• Be actively involved in special events (Carnival, Talent Shows, Exhibition, etc.), and provide coaching as required and based on skill set.
• Participate in one school committee each year
• Complete the classroom inventory record
• Be dependable and prepared for class (all materials set up and ready for student arrival; plans readily accessible)
• Contribute to community building (IWP)

Energy drives the global economy, and what makes energy companies successful is efficiency and sound engineering decision making. Bryan Research and Engineering helps make that happen.

BR&E is currently seeking Technical Sales Engineers to help us grow our business and further help the industry succeed. The ideal candidate must be multi-faceted, combining the talents of an expert engineer, attuned businessperson, and industry insider to fully understand the needs of and to find solutions for current and prospective clients.

The individual in this position must develop a breadth of knowledge across a large range of industries and processes. This knowledge must be technical as well as commercial in nature. The applicant will be viewed as an expert by industry and must strive to become such. The applicant will be expected to use this developed knowledge to drive growth in a given geographic region across a variety of industries including upstream, midstream, refining, and petrochemicals.

Job Description

• Drive new sales and advance the opportunity pipeline for a geographic region.

• Implement appropriate strategies to attain sales goals and targets.

• Build and develop technical and commercial business relationships with clients and prospects.

• Grow software and support usage with existing customers.

• Identify new prospects based on their operations, locations, and needs.

• Learn and communicate the benefits of BR&E’s software, support, and training.

• Exhibit strong business acumen to close the gap between technical and business complexities.

• Advise customers on technical issues.

• Understand and communicate industry needs to management and our Development Engineering team.

• Publish and present technical papers at professional forums, conferences, and associations.

• Effectively use CRM tools to collect key account information and communications.

Job Requirements

• Bachelor’s or advanced degree in Chemical Engineering.

• Self-motivated and able to operate with minimal supervision.

• Ability to build rapport and network across complex organizations and disciplines.

• Willingness to take initiative and work proactively internally and externally.

• Excellent communications skills both written and oral.

• Proven ability to build and maintain sound relationships with peers, customers, and partners.

• Good interpersonal and strong influencing skills.

• Ability to travel 25-30% of time.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Internal

i. Responsible for “Profit & Loss” of assigned capital projects.

ii. Provide cash flow forecasts and costs budgets for assigned capital

projects.

iii. Preparation & submission of monthly contract review summary.

Customers

i. Liaison with the customer’s representative(s) for all matters related to

project.

ii. Preparation of contract agreements as and when necessary.

iii. Preparation of project schedule and ensure that project milestones are

met.

Suppliers

i. Liaison with the supplier’s representative(s) for all matters related to subcontract.

ii. Preparation of purchase order checks, price negotiation and contract

agreements to suppliers. Ensure deliveries are timely and in accordance

to specifications.

• Salary for experience candidates will be considered based on the years of experience and our internal salary structure
  1 month AWS
  Variable Bonus ranging from 1 to 3 months depending on individual and company performance
• Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm
• Working days: Monday to Friday (1 day work from home per week)
• Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)
• 18 days up to 21 days for executive (Engineer and above)
• Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)
• Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)
• Term Life
• Personal Accident
• Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.
• Flex Dollars of $500 per financial year
• Free annual year-end Health Check-Up
• Monthly Birthday Party Celebration
• Monthly Sports Activities
• New Born Gift
• CSR Initiatives
• Department Bonding Activities
• Biennial team building and staff appreciation dinner
• Gym Corner for employees to exercise
• Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)
  Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Providing transactional and system support that includes answering how-to questions related to deal entry, scheduling, and transactional valuation activities, resolving business and system related issues.

• Creating/maintaining system specific data.

• Collaborating with the Commercial front office to understand operational needs of the physical business.

• Translating business requirements into system solutions.

• Driving best practices and continuous improvement with a global focus.

• Taking leadership roles when designing, developing, and implementing work processes and projects.

• Collaborating and jointly designing solutions with IT for break fixes and enhancements

• Performing regression and critical function testing in multiple trade systems, web apps and databases for new functionality and software releases.

• Developing and delivering system and process training.

• Proactively sharing your knowledge.

• Participating in and executing responsibilities as a member of the Commercial Business Continuity Plan (BCP) team.

• Occasionally working non-standard hours, including weekends and holidays.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

3 months contract to Perm

Salary Range S$2000 – S$2500 (Negotiable)

Address: 6 Yishun Industrial St 1 North View Bizhub (North Area)

Working hours: Mon-Fri 8.30am to 5.30pm (Lunch : 1 hr)

Roles & Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Maintains confidentiality of the customers and data.
• Identifies and resolves customer issues and enquires received via calls/emails/social media platforms, accurately within the committed turnaround time and in accordance with the company SOP standards to ensure contact handling accuracy and operational effectiveness.
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Provide new customer about the Company products and services.
• Resolves existing customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues, and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
• Ensures knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Company’s management system.
• Keeps abreast with current issues in the industry and competitors’ innovations.

Requirements:

• Diploma in any discipline or ‘O’ Level (at least 1 year of administrative experience) in any discipline
• Experience in Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills, and work etiquette.
• Possess good command of written and spoken English & Chinese.
• Able to converse both in English & Mandarin to laise with Taiwan couterpart.
• Good analytical skills: passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 (https://wa.me/6596402934) your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Key Responsibilities:

Admin Executive - Programme Management Support will provide programme support for digital initiatives in the following areas:

Support the product development, test product features to ensure functionality, usability, and quality assurance of the digital programme (During development)

• Coordinate user acceptance tests (UATs) and sanity checks
• Support in technical assistance/troubleshooting
• Coordinate with usability testing/ focus group or survey to gather insights from participants of digital programme
• Observe on-ground programmes to gather insights on the use of existing digital tools

Monitor and evaluate participants’ progress through the digital programme (During Rollout)

• Keep track and update all data promptly and accurately on specified excel files.
• Perform simple analytics to monitor the programme’s success, e.g. number of sign up, and active users etc
• Support in interviewing/surveying participants to gather insights to iterate and improve the digital programme

Customer Care

• Enhance customer care by updating the FAQs for call centre, analysing and troubleshooting common issues to ensure a smooth user experience
• Respond, monitor, follow up on customer queries
• Analyse customer care aggregated data and flag out common issues faced by customers

Content & Product development and App Releases

• Coordinate and liaise with stakeholders for content development
• Carry out content clearance process with Subject Matters Experts (SMEs) and facilitate transferring of files/inputs and simplify user interface and user experience.
• Summarise changes in App versions

Conduct checks for accuracy for programme’s reports

• Monitor and extract programme operation data from various dashboard platforms
• Conduct checks to ensure accuracy of reports on weekly and monthly basis
• Update financial reconciliation report

General administration support

• Schedule meeting, collate agenda and take minutes of the meeting
• Vet and upload content
• Provide administrative support for the workshops

Qualifications and Skills:

• Degree holder, preferably in IT-related discipline
• 1 to 2 years of working experience, preferably in project management
• Good communication skills
• Proficient in Microsoft Office tools (Document, Power Point, One Note)
• Proficient in Microsoft Excel tools, e.g. V look-up, Pivot Table and etc
• Meticulous with good attention to details
• Able to work independently and be proactive

Working Hours
Monday to Friday: 8.30am to 6pm

Hybrid working model

What Will You Do

• To provide support and assist the customer service team on Insurance related queries
• To verify documents and processing of claims
• To collate, verify and process any refunds
• To provide support in preparing monthly sales / reconciliation reports
• To brief development requirements and conduct UAT with IT
• Any other ad hoc duties as assigned

What Do You Need

• At least a Diploma in related field
• Must have certifications for

1. Basic Insurance Concepts and Principles (BCP)
2. Personal General Insurance (PGI)
3. Commercial General Insurance (ComGI)

• Must have min 2 years of working experience in related field
• Meticulous, organized and motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communication skills and customer oriented.

Role: Technical Manager

Salary Range: S$7,000 - S$14,000

Working Hours: Mon-Fri, 0830-1730hrs. However, you may be required to work outside of these hours in accordance with prevailing business needs.

You will be embedded with the Client, which is an MNC in the bank sector.

Background of Role;

The Technical Manager will be a key player in driving the technical direction of the projects and ensuring the successful execution of the technology initiatives. You will lead a team of skilled professionals, collaborate with cross-functional teams, and contribute to the overall technical strategy of the company.

Job Duties;

1. Team Leadership: Lead and manage a team of technical professionals, providing guidance, mentorship, and support. Foster a collaborative and innovative team culture, encouraging continuous learning and development.
   
2. Project Management:Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time and within budget. Collaborate with project managers and stakeholders to define project scope, goals, and deliverables.
   
3. Technical Strategy:Contribute to the development and implementation of the company's technical strategy. Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and maintain a competitive edge.
   
4. Resource Management:Allocate resources effectively, ensuring optimal utilization of skills within the team.
   Work closely with HR to identify staffing needs, participate in recruitment efforts, and conduct performance evaluations.
   
5. Quality Assurance:Implement and enforce best practices in software development, testing, and deployment to ensure the delivery of high-quality solutions. Conduct regular code reviews and provide constructive feedback to team members.
   
6. Collaboration:Collaborate with cross-functional teams, including product management, sales, and customer support, to ensure alignment and successful delivery of integrated solutions.
   
7. Risk Management:Identify and mitigate technical risks throughout the project lifecycle. Implement measures to enhance the security and scalability of our technical solutions.
   

Job Requirements;

1. Must possess a bachelor’s degree in any field or equivalent.
2. Strong written and verbal communication skills.
3. Strong problem-solving skills.
4. Proven ability to work with all levels of management.
5. Demonstrate effectiveness operating in complex organizational environments.
6. Ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.

For keen applicants, please click "Apply" now!

Successful candidates can look forward to working in the forefront of next generation factory with exciting new opportunities to work on innovative repairs for next generation aero gas turbine engines with state of the art automation and digital platform

Responsibilities

• To support assessment of inspect-ability of features on CMM machine, develop CMM programs and instruct CMM measurement method through setup plans to CMM inspectors
• To support CMM Measurement System Analysis (MSA) study to RM13003 requirements and perform CMM inspection of repaired components for FAIR Form 3 documentation
• Work with Manufacturing Engineers and Inspectors to troubleshoot and interpret CMM measurement results.
• Work with Manufacturing Engineers to document measurements and hence condition of components for reporting to OEM or for documentation of acceptance.
• Work with Development Engineers to introduce new process, product and capabilities
• Advise Engineers on design of tooling/fixtures/inspection gages required for CMM inspection on new and existing product.
• To support in automation of inspection process on CMM machine.
• Work with Engineers in automation and digitization Projects with OEM (Rolls Royce) and Research Institute (including but not limited to ARTC) to bring new technology into production
• To Support production in TV request measurement
• Other duties as assigned by Supervisor

Requirements

• Degree in Manufacturing / Mechanical/ Precision Engineering or similar field
• Familiarity with GD&T, PC-DMIS &/or MCOSMOS for CMM programming
• Working knowledge of drafting standards (), symbols, and nomenclature; functional knowledge of material masters and parts lists/BOM
• Good problem-solving skills, takes ownership and hands-on approach
• Problem Solver with strong communication skills
• Interest in manufacturing and programming
• At least 2 years’ experience with CMM programming or similar capacity/ Fresh Graduates and experienced engineers (from non-aviation industry) are welcome too

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all computer hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

1. Responsible for Level 1 & 2 IT Infrastructure support, and all aspects of desktop PCs, notebooks, printers, and other peripherals which includes implementation, patching, installation and configuration.

2. Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.

3. Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.

4. Document, track, and monitor issues in a ServiceNow helpdesk ticketing system to ensure timely resolution.

5. Support and maintain end users account information including rights, security and systems groups.

6. Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.

7. Manage and update all IT assets records periodically.

8. Maintaining and supporting hardware, software and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of PC hardware and software.

9. Conduct periodic maintenance, audit and compliance for desktop PCs and notebook.

10. Providing support for all office automation products, off-the-shelf application packages, users computing functions and email messaging.

11. Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.

12. Ensuring computer and information security by implementing relevant procedures and standards.

13. Periodic update all Desktop PCs and notebooks to latest security patches and firmware. Conduct regular or quarterly end users’ computer audit and preventive maintenance.

14. Any other work assigned.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 3 years working experience in the IT industry. Should be a team player and a reliable, responsible and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, DHCP, DNS, MS Exchange, MS Azure and other system related equipment.
• Min. 2 years hand-on experience in maintaining and troubleshooting Cisco network equipment’s, Global Protect VPN and Aruba wireless devices.
• Min. 2 years hand-on experience in managing and configuration of COMMVAULT, Solarwinds, Microsoft Defender, Azure Intune, Endpoint, Microsoft Authenticator, OKTA, OneDrive etc.
• Min. 2 years hand-on experience in Virtualization Technology, VMware, Citrix and SharePoint.
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management, Service desk skills.

Job Description

• source and develop customer referrals
• prepare sales action plans and strategies
• schedule sales activity
• develop and maintain sales and promotional materials
• make sales calls to new and existing customers by visiting customers overseas directly or together with our agent or partner in the relevant country
• develop and make presentations of company products and services to current and potential customers
• develop sales proposals and negotiate with customers
• prepare and present sales contracts
• conduct technical training and trials together with R&D department
• maintain sales activity records and preparation of customers visits reports timely
• respond to sales inquiries and concerns by phone, electronically or in person
• ensure customer’s satisfaction and good customer relationships by ensuring the timely satisfaction of customer’s needs and complaints in a professional fashion
• carry out market research and surveys, monitor competitors, market conditions and product development
• participate in sales events
• monitoring of orders from customer and issuance of order memo to our factory
• monitoring of cargo ready date and arranging/monitoring cargo dispatch schedule together with shipping team and the factory
• Liaise with Finance department about customer payments, customer risk and credit standing
• Participate in regular internal and Head office meetings
• Preparation of reports such as but not limiting to sales budget, monthly sales estimation and new businesses
• Imparting knowledge and experience to junior sales persons

Requirements

• Bachelor’s degree in chemical science degree
• Technical knowledge on Plastic and Cosmetic application.
• More than 10 years of technical sales experiences in Food Plastic Products.
• Able to host technical discussion and provide technical consultation to customers.
• Proficient in Japanese to liaise with Central R&D centre in Japan.
• Proficient in Microsoft Office.
• Able to travel overseas for at least 10 days per month.

• Perform daily reviews of system backups for the local site, operating servers, and network equipment, and document the findings.
• Assist network administrators in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops.
• Provide support for the Office Suite, Outlook email applications on desktops, and other company-endorsed desktop and mobile applications.
• Resolve hardware and software issues pertaining to desktop and mobile devices.
• Provide support for production and office peripherals as required.
• Work closely with Operational Technology (OT) teams to understand system requirements and integration points.
• Assist in the design, implementation, and maintenance of OT systems.
• Troubleshoot and resolve issues related to the convergence of IT and OT technologies.
• Manage Configuration Items (CI) in the Computer Management Database (CMDB).
• Manage incident and service tickets in ServiceNow.
• Manage critical incidents and handle escalations in a professional manner.
• Monitor and report on key performance indicators (KPIs) while defining and implementing measures to optimize performance.
• Collaborate with global cross-functional teams (including IT Infrastructure and Digital HUB) to implement various IT and Digital solutions in Singapore and Malaysia.
• Actively engage with clients to comprehend their needs and advocate for IT solutions.
• Cascade IT communications to IT users at the local sites.
• Gather feedback from local management and users on IT services and provide insights to the leadership team for ongoing improvement of IT services.
• Continuously monitor operations and proactively develop enhancements to improve the overall user experience.
• Offer solutions and ideas for improvement and optimization.
• Plan and implement IT rollout projects.
• Adherence to the Company Code of Conduct.

Requirement

• Degree/Diploma in Computer Studies/Information Technology; a Bachelor’s Degree is preferred.
• Minimum 5 years of work experience in Information Technology.
• Familiarity with ITIL processes.
• Technical certifications are advantageous.
• Latest version of Windows.
• Basic configuration of PCs and laptops.
• Overall LAN/WAN concepts including DHCP, TCP/IP, VPN, DNS, ADS, and knowledge of remote access technologies.
• Server and Windows Professional and/or latest version.
• Technical knowledge of client endpoint devices and printers, software & hardware
• configuration troubleshooting, and follow-up.
• Desired knowledge in the field of Industry 4.0/IOT.Proficient in the following:
• Microsoft Office 365, One Drive, Sharepoint.
• Basic apps available on mobile devices, and setup on mobile devices.
• Experience in connecting shopfloor machines to IoT platforms is a plus.
• Ability to adapt to a changing environment and handle multiple priorities.
• Quick understanding of technical concepts and the ability to communicate them clearly in text and visuals.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the helps of appropriate systems, tools and techniques

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Provide face-to-face or remote customer support across all end user IT services
• Apply technical knowledge to support end users for corporate desktop, laptop, mobile devices as well as network services, email services, etc.
• Install, upgrade, support and troubleshoot Windows Operating Systems and applications such as Microsoft Office or any other authorized desktop applications.
• Troubleshoot and perform hardware break-fix on computers, or follow up warranty process accordingly
• Deliver and maintain first-class customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner.
• Provide ideas and solutions to prevent problems and incidents from reoccurring that impact client computing support and overall employee productivity.
• Perform analysis and support of functional or corporate deployed services using problem solving techniques and root cause analysis concepts.

Job Requirements:

• Diploma or Degree in IT discipline or equivalent
• 1 to 2 years' experience in IT Deskside support, all kinds of PC Software and Hardware troubleshooting.
• Good support knowledge in MS Windows OS and Office Suite products
• Basic knowledge in IT Infrastructure (Network topologies, VPN, Server etc.) enough to isolate end user problems
• Able to work in fast moving and demanding environment
• Multitasked and process oriented

Location: Depot Close (Queenstown area)

Working hours: 8.30am to 5.30pm (Monday to Friday)

Salary: $2800 - $3400

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon.

Frontend Technical Lead

Responsibilities

· Provide technical leadership, working with clients to create digital solutions that solve challenges in innovative ways while still integrating with the existing technology landscape.

· Execute business development tasks such as developing bids, writing responses to BQ, invitations to tender from clients, preparing materials for client presentations and pitches, etc.

· Conduct market studies to compare solutions available and work with product principals to architect solutions that meet the needs of our clients, build proof of concept and conduct product demos to client.

· Analyse the solution, prioritize, develop strategy, identify target solution and derive actions list to meet personal and company objectives.

· Develop and communicate the detailed technology architecture and implementation strategy for a solution to the project team.

· Lead technical teams through the design and development of complex transactional systems.

· Lead large-scale system integration, providing both oversight and hands on contributions to the software design, development, and integration.

· Resolve integration and interfacing issues between various back-end systems. Optimise application performance, scalability and security.

Requirements

Must Have:

· Min 8 years of application engineering experience.

· Minimum 6 years of development experience using Typescript, React JS

· Minimum 8 years of development experience using HTML5, CSS3, JavaScript.

· Minimum 8 years of development experience using REST/JSON or equivalent.

· Minimum 3 years of experience building with UI libs such as MUI, AntD, Bootstrap and equivalent.

· Minimum 6 years of development experience writing unit tests.

· Professional experience with Git (GitHub, BitBucket, Gitlab etc).

· Professional experience with Jira.

· Experience with Figma.

· Sound knowledge of Mobile Development practises (Responsive and Adaptive Design).

· Sound knowledge with authentication and security technologies such as SSO, MFA authentications, OAuth, OWASP Top Ten and industry standards.

· Experience building PWAs.

· Familiar with build tools such as Webpack, Rollup and etc.

· Experience or knowledge with CI/CD flows, process and practises.

· Experience doing code reviews, troubleshoot and identify bugs, overcome performance bottlenecks.

· Strong CS fundamentals, including Data Structure & Algorithms.

· Strong sense of design and user-centered perspective.

· Well versed in related topics such as NodeJS, NestJS, Java/J2EE software, SOA, micro service architecture & agile development.

· Experience in cloud technologies such as buckets, CDN and serverless computing (eg. AWS - S3, CloudFront, Lambda)

Good to have:

Experience with database design and systems and DMS (eg. MongoDB, SQL, No SQL, AWS DMS).

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

As a Principal Technical Consultant, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for CloudGo clients globally.

Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible for leading the team during client projects and overseeing its daily operations.

Principal Technical Consultant is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Besides this, you will also be providing leadership focus for both your team and for the clients that you are supporting.

Key Responsibilities

• Participation in client engagements, reporting to engagement managers
• ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Communicates effectively with management and other members of the project
• Additional duties as assigned and defined by management

· Investigate, document, and analyse key client organizational processes

· Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction

· Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders

· Contribute to the development of a strategic vision for product development and enhancement

· Design and architecture solutions in appropriate platforms

· Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements

· Providing advice to customers regarding industry best practices and process methodology

· Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas

· Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems

· Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification

· Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.

· Provides help to management, including hiring and training, and keeps control updated on team performance.

· Own project delivery

Basic requirements

· 5-9 years of professional experience

· Expert ServiceNow knowledge

· Expert JavaScript knowledge

· Comfortable with organization leadership roles and working towards the organization’s goal & values

· Openness to travel

· Tertiary education preferred

Professional qualifications and education requirements

· Extensive ServiceNow project experience

· Ability to work independently

· A logical and systematic approach to solving analytical tasks.

· Willingness to invest time in its knowledge and competencies

· Communication and presentation skills (verbal & non-verbal)

· Team leading & project management skill

· Embrace design thinking

· ServiceNow Certified System Administrator (CSA)

· At least 2 ServiceNow Certified Implementation Specialist (CIS)

Link: CloudGo - Principal Technical Consultant in Singapore (cloudgoservices.com)

Job Description:

• Attend to incoming inquiries on travel and tour packages through multiple channels (WhatsApp/telephone/email/walk-ins/social media)

• Manage basic accounts including issuing invoices, collecting payment and passport.

• Manage registration/application/packages.

• Manage submission of documents from applicants (eg. passport, photos etc)

• Proficient in Google Docs and Google Sheet.

• Min 2 years related work experience in Tour & Travel industry, including Umrah & Hajj

Working Location: Bugis

Salary: $9/hr

Job Responsibilities:

• Administer and maintain our organization's end user devices and software applications to ensure optimal performance, security, and availability.
• Provide timely and effective technical support to employees, troubleshooting hardware and software issues, resolving technical problems, and offering guidance on the use of technology tools.
• Provide timely and effective administrative support for administrative tasks and reconciliation of billing and financial reporting for general operations.
• Administer user accounts, permissions, and access rights across various systems and platforms, ensuring compliance with organizational policies and regulatory requirements.
• Maintain accurate records of system configurations, network diagrams, software licenses, and technical documentation. Generate reports on system performance, incidents, and resolutions.
• Assist in the procurement process for IT equipment, software licenses, and technology services, ensuring cost-effectiveness, quality, and compatibility with existing infrastructure.
• Stay updated with the latest technology trends and assess their potential impact on our organization. Make recommendations for the adoption of new technologies or improvements to existing systems.
• Conduct training sessions or workshops to educate employees on technology best practices, security awareness, and efficient use of software applications.
• Any other duties as assigned.

Job Requirements:

• Minimum Diploma in IT, Computer Science or any other related fields
• Minimum 1 year of relevant working experience
• Experience in IT systems and administrative works
• Meticulous and analytical

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Technical Architect.

A Technical Architect is responsible for applying innovative technical solutions to business processes, maintaining applications, consulting with business analysts and/or project managers to develop technical solutions, developing design and functional specifications, performing pre-implementation training, and providing post-implementation support.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

· Customer-facing technical consulting experience with ServiceNow, ServiceNow platform development

· Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow

· End-to-End development and complex workflows

· Applies innovative technical solutions to business and the application processes

· Defines and documents procedures for processes and workflows

· Works on multiple projects as a project team member, occasionally as a project leader

· Responsible for troubleshooting problems as reported by users

· Supports Web access and electronic messaging services and maintains a secure systems environment

· Communicates effectively with management and other members of the project

· Integration of disparate systems using SOAP and REST APIs

· Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration

· Creation of Web Service for data integration

· Additional duties as assigned and defined by management.

· Handle Architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture.

· Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations.

· Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models.

· Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation.

· Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.

· Account for possible project challenges on constraints including, risks, time, resources and scope.

· Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks

· Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions.

· 5+ years ServiceNow development experience and 3+ years Solution Architect Role

· Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management)

· ServiceNow certifications (Administrator is a must-have, Developer or Implementation Specialist are preferred)

· Bachelor’s Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience

· Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP

· Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT

· Works effectively in a team-oriented, collaborative environment

· Strong interpersonal and oral communication skills

· High level of expertise in multiple system environments

· Proven problem-solving abilities and strong attention to detail and quality work output

· Domain Separation Experience

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - ServiceNow Architect in Singapore (cloudgoservices.com)

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

To manage day to day library operations, operate Library Automation System and provide support in all areas of library information services, manage and maintain resources in the library including circulation, cataloguing as well as programme delivery to the customer as part of the Business Services Delivery in Singapore.

• Provision of short/long-term relief support to schools across Singapore when their regular librarian is not available
• Ensure efficient processing and circulation of resources to students and other library patrons.
• Shelve library materials and read shelves in accordance with recognized library standards i.e., DDC for school libraries
• Catalogue and process new materials promptly to have them ready for borrowing
• Creation of promotional materials and displays to support the school curriculum and library programmes
• Conduct library programmes and activities
• Generate regular reports on loans, overdue items, fines and other collection-related statistics
• Assist library patrons with queries
• Ensure good housekeeping in the library, including tidying the library and maintaining clear and accurate shelf signages to assist patrons in locating materials.
• Follow-up with students and staff on overdue, damaged and/or lost books
• Work with the stakeholders to manage damaged and/or lost books. This includes withdrawing, repairing or reconditioning library materials.
• Stocktaking and weeding of library materials

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• 4 GCE ‘O’ level passes, including English
• Good interpersonal and communication skills
• Enjoy interacting with students and teachers
• Familiar with Microsoft Word, Excel and Powerpoint
• Open to learning to operate the Spydus Library System
• Comfortable working independently
• Comfortable with stooping, bending, lifting and reaching for picking up and shelving of books.
• You must be comfortable with travelling to different schools throughout Singapore with travel allowance provided.

Training will be provided. Apply now and our recruiting team will connect with you to share more details!

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction.

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning – there are heaps of opportunities to enable you to grow and be your best.

Apply for this job - Become part of something special

Do you see yourself in this role? If so then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.