MAIN DUTIES / RESPONSIBILITIES OF ROLE

The focus of the Trade Support Specialist within the Brevan Howard Operations team is on ensuring the complete, accurate and timely capture of trades and lifecycle events. The core services, processes and controls are provided to portfolio managers and execution traders within the Brevan Howard group to ensure accurate risk and P&L capture. The Trade Support team forms part of the Operations Function supporting trading activities across a diverse range of Brevan Howard funds and financial markets instruments traded for these funds.

The core services provided by the Trade Support Specialists are as follows:

Trade Capture

• Monitoring electronic trade flows
• Ensuring accurate trade capture of voice executed transactions
• Compliance with regulations and internal policies with respect to trade execution and capture
• Publishing P&L and working with portfolio managers and execution traders to resolve queries

Life Cycle Event Management

• Facilitation of option expiry processes and other contractual obligations
• Corporate event and credit event processing
• Compression and novation processing

Static Data Management

• All elements of instrument data set up and maintenance
• Onboarding of portfolio managers, execution traders, and funds
• Support for static to aid the STP of trade capture

Reconciliation of Fund Positions

• Ensure funds' positions and trade details recorded in internal systems match external parties (clearers, custodians, prime brokers, counterparties)
• Facilitate the timely resolution of position and trade breaks

Process Improvement and Projects

• New business initiatives: Including set up of new traders and products
• Process Improvements including technology enhancements
• Enhancing knowledge through training and maintenance of team procedures and policies
• Completing event reviews and implementation of risk mitigation improvements

The role entails working closely with execution traders and portfolio managers across a number of Brevan Howard funds. An ability to prioritise based on risk profile is critical, as is a clear and concise communication approach with such front-office staff. The role also requires close working relationships with a number of internal partners including Brevan Howard's COO team, Fund Control, Investor Relations, Fund Risk and Quants teams. Occasionally coverage across the wider Brevan Howard operations function may be required.

WORK EXPERIENCE/BACKGROUND

Essential

• Undergraduate degree in a numerate discipline
• A sound understanding of financial markets and different financial products, specifically ETD and OTC Derivative instruments.
• Execution, mechanics and analytics
• Front to back processes
• Market infrastructure
• An excellent knowledge of operational risk and risk mitigation utilising technology, process and controls.
• Minimum 3 years’ trade assistant\operations experience.

Desirable

• Advanced excel and knowledge of VBA, SQL or other programming languages.
• Good problem solving capabilities, evidence of process improvement.
• Cross asset class experience: FI, FX, Credit, Rates, Equities

TECHNICAL SKILLS & KNOWLEDGE

• Self-motivated and proactive
• Ability to perform well under pressure
• Risk based prioritization
• Enthusiastic, flexible and adaptable
• Ability to work independently as well as part of a team

Desirable

• Advanced excel and knowledge of VBA, SQL or other programming languages.

OTHER REQUIREMENTS

• Strong work ethic and attention to detail
• Good communication skills
• Enthusiastic and flexible
• Excellent written and spoken business skills
• High personal initiative and personal responsibility
• Ability to work effectively in a team/Front office environment
• Ability to manage work priorities and delegate appropriately
• Highly proactive
• Hardworking and able to work independently
• Friendly, polite and personable – enjoys working with others

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

You will be working with product team that seeks to design and develop software applications that help government agencies to better serve the needs of the people . To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organisations. We are looking for a Technical Support Engineer who will be part of the main development team to provide L1 and L2 and L3-code level changes support to an internal product.The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance, and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.

• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

EXPERIENCE AND SKILLS NEEDED :

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Operations Engineer or similar role in an IT setting.

• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous

• Implement security and access control measures to control privileged access to test and production environment.

• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

• Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices. • Able to work collaboratively with a high performance team and influence with positive energy.

• Resourceful and able to work out solutions with innovative thinking and new tech.

• Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

• Excellent problem-solving skills.

• Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Description:
We are seeking a reliable and detail-oriented individual to manage operations at a recreational facility. The role involves overseeing counter operations, maintaining facilities and equipment, managing facility bookings, handling inventory, and ensuring smooth day-to-day operations. You will liaise with various departments to address maintenance needs, provide excellent customer service, and uphold operational standards.

Key Responsibilities:

• Open and close facilities during operating hours (Mon–Fri: 9am–9pm; Sat: 9am–7pm). - shift will be assigned
• Handle inquiries from users while adhering to service guidelines.
• Conduct weekly facility and equipment checks, arrange maintenance, and ensure cleanliness.
• Manage facility bookings and prepare facilities for scheduled use.
• Maintain accurate inventory records, conduct stock checks, and replenish items as needed.
• Report faults promptly and liaise with contractors for repairs.

Requirements:

• Preferably experience in facilities management, customer service, or related fields.
• Ability to work independently and handle physical tasks (e.g., moving equipment).
• Good communication and interpersonal skills.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Responsibilities

• Providing secretarial and admin support to the Managing Director and admin department
• Maintain and update the Managing Director’s calendar, ensuring efficient scheduling of meetings.
• Handle sensitive and maintain confidentiality regarding work, and personal matters with professionalism and discretion.
• Maintain in-house computers and company’s website.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma / Degree in any field
• Tech-savvy experience and basic IT knowledge in computer
• Strong interpersonal skills
• Ability to multitask and organization skills
• Knowledge of stocks and investment will be added advantage.

Attractive salary and benefits with work life balance will be offered to right candidate

Working Hour – 5 days week

Location : Bishan

Interested applicants, please send detailed resume with photo together with current and expected salary to: Email: [email protected]

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

The Junior Portfolio Manager supports the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and manage the related cash flow. This role also supports the underwriters in administrative activities related to the underwriting process.

Key duties and responsibilities

• Responsible for entries (Treaties) in the Accounting and Underwriting system/platforms and all further modifications
• Enter T&C (Terms and Conditions) into the accounting system with accuracy.
• Check contractual T&C (Terms and Conditions), submit them to Underwriters for signature and draw their attention in case of ambiguities or changes,
• Check and process of accounts and claims advices,
• Clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers
• Manage low complexity accounts, following standard procedures under guidance of a Senior Manager
• Manage cashflow including setting-up of client bank accounts in the accounting system, processing of outgoing/incoming payments and follow up on pending payments and open balances,
• Perform ICS controls (Internal Control System) according to relevant guidelines and pro-actively support Underwriters in the performance of these controls,
• Monitor client accounts / statistics by using internal reports, perform data analysis and support Stakeholders with reports and statistics,
• Ensure compliance with sanctions and embargos by scanning respective lists and forward to Underwriter/Legal for further investigation if needed,
• Ensure completeness and proper filing of underwriting, accounting and claims documentation DMS (Document Management System)
• Maintain good communication with clients by attending internal and external meetings and workshops as required.
• Be accountable for internal and external audit purposes.

Required experience & competencies

• Bachelor / completed commercial internships (ideally in re-/insurance company) or equivalent
• Basic insurance and reinsurance knowledge and eagerness to deepen expertise.
• Working experience in (re-/insurance) accounting and underwriting assistance and/or controlling preferable
• Advanced MS Office skills (focus on MS Excel, Power Query)
• Business Object skills beneficial
• Power Bi, Tableau, skills beneficial
• Advanced analytical skills and accuracy
• Advanced communication and team collaboration skills with both internal and external stakeholders and team members
• Sense of reliability and responsibility

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 7-10 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 8-11 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 8-11 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 9-12 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Brief Summary

• Basic up to $4000 + AWS + VB
• Office Hour 5 Days : 8.30am-5.30pm
• Working Location @ Pioneer
• Semicon - Cleanroom Environment

Responsibilities

• Assemble, test, and maintain mechanical, electronic, and automated equipment.
• Follow protocols to ensure quality control and optimal equipment performance.
• Ensure workplace safety and maintain an organized environment.
• Conduct wafer and die testing, as well as die sorting, per schedule.
• Uphold 6S standards within the Fab environment.

Requirements:

• Minimum 1 year of relevant experience.
• Hands-on, team player with a growth mindset and eagerness to learn.
• Open to Singaporeans only.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Or email your resume to [email protected] for a confidential discussion*

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
• Cisco Dev Net certification

Required Experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned project management
• Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
• Seasoned experience in diagnosis and troubleshooting

GENERAL PURPOSE OF THE POSITION

This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

Responsibility

End-user Support

• Responds to end users and clients on technology-related issues and questions;
• Supports the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications
• Demonstrates proficiency with the firm’s applications
• Provides Level 2 support for practice-group-specific hardware and software
• Performs software installations and upgrades, where necessary
• Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades
• Participates (with testing and documentation) in software pre-pilots, pilots and roll-outs
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications
• Provides status reports to and communicates with the manager
• Performs detailed problem analysis and documents issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology
• Supports Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations
• Performs desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs

Administrative and Operations Responsibilities

• Serves as a knowledgeable resource to team members within the office and the region.
• Provides Mobility support and advanced troubleshooting for approved devices.
• Maintains voice and LAN connections in closets and jacks.
• Performs routine maintenance of servers and applications.
• Resolves network hardware and software problems and coordinates with network engineers to correct issues/problems.
• Deploys and supports office telephone equipment.
• Troubleshoots telephone issues and coordinates with Firm Telecom to correct problems.

Other

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION AND EXPERIENCE

This job requires:

• an Associate’s degree (A.A) in a related field, and,
• minimum 2 years of experience in hardware and software support at a professional-services organization; or,
• equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, the Technology Support Analyst must demonstrate the following knowledge skills and abilities:

• Strong customer-service orientation
• Technical skills
• Written communication skills
• Verbal communication skills
• Strong interpersonal skills
• Self-starter
• Ability to work individually and as part of a team
• Planning and organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
• Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
• Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.

COMPUTER SKILLS

To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system.

CERTIFICATES, LICENSES, REGISTRATIONS

• Microsoft Office Certification and A+ Certification preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to move about. The employee is also regularly required to use a computer, involving substantial movements of the wrists, hands and fingers. The employee is also required to regularly communicate with others.
• The employee may also occasionally be expected to lift and/or move up to 30 pounds with assistance.
• Specific vision abilities required by this job include: close vision and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• May require occasional travel
• This job may require occasional evening and weekend work on an overtime basis.

The Role:

Job Scope/Responsibilities

• Provide admin support to the sales team
• Provide customer service and coordination support to customers
• Handle Phone calls & customer queries
• Customer support, delivery co-ordination; Invoicing, DO, PO..etc
• General administrative duties.
• Other duties as and when assigned

Requirements

• min. 2 years of relevant working experience
• Good interpersonal & communication skill
• Cheerful, positive,initiative and good team player.
• Bilingual in English & Mandarin
• Proficient in MS Office

Job Responsibilities:

• Support the sales team for business related activities including quotations and price approval
• Track and follow up with request
• Work with Sales Operations team on business operational activities
• Support sales team on related business reporting and on-demand business reporting

Job Requirements:

• More than 2 year’s experience in a sales/marketing related position
• Familiarity with CRM systems eg. Salesforce, Zoho CRM etc.
• Excellent Excel skills
• Excellent communication skills
• Ability to speak Mandarin and/or Cantonese advantageous
• Ability to work in a high-pressure deadline driven environment

To find out more, kindly send your CV to [email protected].

Main Purpose of Job

To manage the overall process of inducting new Partners and their support staff in relation to the SJP systems and processes. You will support the Partnership to ensure that they are able to process new business efficiently and will identify any improvements that can be made to the process. Working in conjunction with the Partnership Development Manager’s you will also ensure the quality of documentation in relation to suitability letters and the completion of application forms are all completed to a high standard.

Key Responsibilities of the Job

1. Manage the onboarding of partners and supporting staff on all SJP systems and processes.
2. Drive internal management reporting that provide analysis to ensure quality submission of documents and efficient workflow are achieved.
3. Identify opportunities for process improvements
4. Drive changes and improvements in the client experience (from front to back) through various initiatives / projects.
5. Manage and assist implementation and subsequent usage of SJP’s internal platforms as well as change of process flow
6. Work alongside the Partnership Development Manager to ensure Partners understand the advice guidance process to advise their clients. You will need to train best practice around process and quality of advice documentation ensuring high standards are maintained.
7. Manage escalations and assist with issues from Partners and Advisers; provide resolution in a timely manner
8. Provide regular communication and sharing sessions to Partners regarding latest documentation, process flows and best practice updates
9. Actively share information with the team, ensuring team understanding is aligned with business priorities and opportunities

Requirements of the Job

Job Knowledge:

• Degree holder

• Relevant qualifications for the wealth management industry is desirable

• Proficiency in spoken and written English

• Experience in wealth management industry required

• Strong command in IT – Word, Excel, Outlook, etc.

• Experience in Salesforce is mandatory

• Project Management experience is a plus

Interpersonal Skills:

• Ability to drive initiatives independently

• Good and innovative team player

• Multi-tasking with high accuracy

• Strong in time management and communication skill

• Ability to build relationships to deal with Partners, Partner Support staff and 3rd Party providers locally or in the UK