• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Job Responsibilities:

• Provide administrative support to the sales team, including scheduling meetings and managing documentation.

• Organize and track the sales pipeline, leads, opportunities, and client interactions.

• Assist in preparing tailored sales quotations and proposals.

• Identify and qualify new sales leads through cold calling, networking, and referrals.

• Collaborate with internal teams to develop lead generation strategies.

• Coordinate sales processes with cross-functional teams.

• Maintain accurate records of sales activities and client communications.

• Support the sales team in executing sales initiatives and driving growth.

Job Requirements:

• Good communication skill and teamwork

• With experience in sales support / inside sales in technology sector preferred

• Familiar with CRM software and Microsoft Office

• Comes with commission incentive scheme

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Responsibilities

· Conduct in-depth research to identify patterns, trends, and opportunities across IT sector.

· Develop and implement IT strategies leveraging advanced statistical, econometric, and machine learning methods.

· Backtest and validate IT strategies using historical and real-time data, ensuring robustness and reliability.

· Work with development teams to design and prototype innovative IT solutions based on research findings.

· Contribute to the development of long-term IT strategies and innovation initiatives.

· Stay updated with the latest developments in the IT field and share insights with internal teams.

Requirements

· Master’s in IT, Science, Statistics, or a related field.

· Proficient in programming languages such as Python, R, or MATLAB.

· Familiarity with databases and querying languages (e.g., MySQL).

· Proven experience in IT research or a related field.

· Knowledge of machine learning is preferred.

· Self-motivated and capable of managing multiple tasks in a fast-paced environment.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd
RCB No. 202233837K

• End user support
• Assist in Operating Systems Migration and related support.
• Support, troubleshooting, diagnosis of hardware and software problems.
• Handle all problems associated to End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• To guide, update and follow up to end users.

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• At least 1 year of relevant experience
• Knowledge in IT Hardware
• Monday to Friday (9am to 6.30pm) work near Raffles Place MRT
• Bank working enviroment
• Salary $2700 to $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities :

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications :

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications :

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

RESPONSIBILITIES:

1. Assist in Training Coordinator and support.
2. Manage all admin related works for the training department
3. Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
4. Assist in marketing for Training.
5. Inform Trainees on scheduled training and track their progress.
6. Other Works assigned by the Manager

REQUIREMENTS:

1. Proficient in MS Office.
2. Able to work independently and as a team player.
3. Able to work under pressure and meet deadlines.
4. Good communication skills

We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot production systems, collaborate with cross-functional teams to resolve issues, and ensure smooth deployment and maintenance of software and infrastructure updates. This position requires a blend of technical skills, problem-solving abilities, and effective communication. The role involves working in shifts, including occasional after-hours support.

Key Responsibilities:

• Monitor production systems, including Linux VMs, vendor products, and SFTP platforms, to promptly identify and resolve issues.
• Conduct root cause analysis for production issues and implement solutions to prevent recurrence.
• Work closely with cross-functional teams to resolve production challenges efficiently and ensure minimal disruption to operations.
• Maintain detailed documentation for production incidents, troubleshooting steps, and resolutions using JIRA or similar tools.
• Develop and refine processes to enhance production support efficiency and system reliability.
• Generate daily, weekly, and monthly performance reports on system health and issue resolution.
• Support the deployment and release of software updates and infrastructure patches during silent hours to minimize impact on business operations.
• Participate in a rotating on-call schedule to address production issues outside standard business hours. Shifts include Morning (7 AM – 4 PM) and Afternoon (2 PM – 11 PM), with coverage 7 days a week.
• Perform development tasks within the vendor product, allocating 10–20% of time for this responsibility.

Preferred Qualifications:

• 2–4 years of experience in Production Support or a similar role.
• Proficient in Java,SQL,UNIX, and scripting languages (e.g., Bash, Python).
• Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
• Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders.
• A team-oriented mindset with the ability to work under pressure and meet deadlines.
• Willingness to participate in on-call rotations and flexible to work shifts as needed.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Contract Period:

• 20 Jan 2025 to 30 June 2025 (5 Months)

Deployment:

• Mon to Fri: 9.15 am to 6.45 pm (incl 30 mins lunch break)

Scope of Works:

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or job-related experience as mentioned above

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes: Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

With over 30 years of excellence in the automotive industry, we are proud to deliver premier automobile solutions to our loyal and valued clientele. Our history is built on trust, transparency and ethics.

Assume a role in Client Servicing and Account Management, focused on fully supporting Senior Sales Manager, maintain business relationships with referrers and external salespeople.

Core Responsibilities:

• Serve as main contact point for referrers and external salespeople
• Gather, organise and verify financial documents for loan processing and disbursement
• When necessary, follow-up with salespeople for customer’s documentations
• Monitor and update loan application approval statuses
• Handle negotiation requests and feedback
• Process and monitor insurance renewal and vehicle leasing cases
• Any other ad-hoc duties assigned by the Senior Sales Manager

Job Requirements:

• Minimum GCE O Level or equivalent
• At least 1 year experience in the client servicing and processing role in the automotive industry
• Team player with strong interpersonal and communication skills
• Comfortable with number crunching
• Able to work independently in a fast-paced environment
• Ability to identify and effectively solve problems

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

About Healthcare Support Department:

Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.

Responsibilities:

• Nursing Assessment, developing individual careplan, monitoring and evaluation
• Assess, monitor, review care needs of client and caregiver
• Develop individualised care plan and identify types, duration and frequency of services
• Monitor client’s response to services and evaluate progress towards goals.
• Able to perform nursing procedures such as wound care, tube change, medication management and initiate medical care interventions where necessary
• Provide health education for the client and caregiver
• Provide caregiver’s training for the client’s caregiver
• Manage acute and chronic medical conditions in consultation with a doctor

Requirements:

• Minimum a Diploma in Nursing, at a local tertiary institution
• Minimum 1 year experience in nursing
• Registered with Singapore Nursing Board
• Possesses a valid certification in Basic Cardiac Life Support (BCLS)
• Good communication & interpersonal skills
• This position is on contract basis, with normal office working hours

Work Location: Buangkok Green

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.

Key Responsibilities:

• Helpdesk and Troubleshooting:
  • Act as the primary point of contact for support requests across multiple customer environments.
  • Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
  • Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
  • Simulate customer environments to replicate and diagnose complex issues.
  • Document resolutions and create knowledge-based articles for future use.
  • Stay updated on changes across all supported customer environments.
• Maintenance and Change Request:
  • Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
  • Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
  • Firmware and OS patching for network and system equipment.
  • Ensure all network and system devices are operating optimally and securely.
• 24x7 Standby and Incident Response:
  • Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
  • Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
  • Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
• Testing and Collaboration:
  • Test product updates, patches, and integrations to ensure compatibility and stability.
  • Collaborate with internal teams and external vendors to resolve complex issues.
• Documentation:
  • Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
  • Ensure all team members have access to up-to-date customer system information.

Required Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.

Technical Skills:

• Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
• Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
• Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
• Familiarity with common system administration tasks like user account management, group policies, and server configuration.
• Ability to simulate customer environments for diagnostic purposes.
• Excellent communication and problem-solving skills with a customer-centric approach.
• Detail-oriented with the ability to manage multiple tasks simultaneously

Preferred Qualifications:

• Certifications in networking related technologies.
• Experience in a maintenance-focused role serving multiple external customers.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and manage critical incidents effectively.
• Detail-oriented with a commitment to maintaining high standards of network and system reliability.

1.The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.

2.The Candidate shall have at least two (2) years of working experience in the IT or Infocomm

industry, with exposure to end-to-end software development lifecycle (SDLC). Experience

with implementation in Singapore is preferred.

3. The Candidate main role is to assist project manager and to complement his/her responsibilities.

4 The Candidate is to be proficient in information gathering and reporting that include:

4.1 Compile and organise project-related information

4.2 Schedule and organise meetings with stakeholders and vendor

4.3 Prepare agendas and take detailed minutes

4.4 Follow up on action items from meetings

4.5 Prepare regular status reports for the project manager

5. The Candidate is to have competency in Project Management tracking tools such as

Confluence, Jira.

About the role

This is an onsite role that forms part of a larger global IT Team, focused on customer satisfaction for the end users we support, our employees. Within the role you will be utilizing your extensive knowledge of both Windows and macOS, leveraging your previous experience and existing skills in end-user support. This is an extremely fast-paced environment so you need to be highly organized, possess excellent communication and customer service skills, and enjoy working with end-users daily.

Information technology is a vital and integral part of our success. At 10x, IT not only provides secure, stable, and scalable infrastructure and services for the business, it serves as a catalyst for innovation and productivity. This role requires being in office Monday through Friday.

What you will be doing

• Procure, configure, deploy, and support desktops, laptops, and other end-user devices
• Manage user accounts, security groups, mailing lists, and application access according to SOPs
• Handle service requests, troubleshoot and resolve issues in a thorough, timely and professional manner for on-site and remote users
• Maintain detailed documentation, change records, and inventory
• Support and maintain audio/visual and VoIP software and devices
• Understand, troubleshoot, and set up printers

Minimum Requirements

• 5 years of experience supporting Microsoft Windows and Apple macOS
• 5 years of IT helpdesk experience

Preferred Skills and Experience

• Bachelor’s degree in IT-related field or equivalent work experience
• Be able to do physical work, multi-task, and pivot on tasks
• Administration experience in Google Workspace, Okta, Zoom, Slack, Druva, Microsoft 365 Apps Admin Center, or the equivalent would be an added advantage
• Understanding of basic networking protocols and security concepts such as WiFi, DNS, DHCP, SSL, VPN, and encryption
• Ability to clearly explain IT concepts to both technical and non-technical users
• Experience with supporting VoIP and audio/visual systems
• Willing and able to work in a team and comfortable working independently
• High energy and passion for your work
• Excellent written and verbal communication skills
• Experience with Mobile Device and Endpoint Management: MS InTune, Kandji
• Experience in ServiceNow or equivalent ticketing system
• Experience with endpoint protection
• Knowledge of Asset Lifecycle Management

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Company Highlights:

1. Established Technology local firm provides one-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic Salary + Commission.
3. 5 mins walking distance from the MRT Station.

Job Responsibilities:

• Provide support to sales team on day-to-day operations, including process sales orders, prepare quotation, purchases order, delivery order and issue invoice.
• Offer after sales support services to both new and existing customers on their inquiries and provide solutions to resolve them.
• Work with key customers and follow-up with inbound leads for new sales opportunities.
• Render support to the Sales Manager on reports and documents for tender submission to ensure projects run according to plan and timeline.
• Work closely with internal stakeholders to gather information.
• Attend online/offline product trainings arranged by the vendors.

Job Requirements:

• Fresh Diploma/Degree Graduates are welcome to apply.
• Alternatively, candidate possesses 1 to 2 years of relevant working experience as a Sales Support/Sales Coordinator for Sales Department is an added advantage.
• Candidate who is equipped with some experiences in computer hardware/ software/ maintenance contract is an added advantage.
• Dynamic and fast-paced working environment.
• Good communication and interpersonal skills.
• People oriented. Building good rapport and establishing relations with IT Business Partners.
• Proficient in MS Office Skills.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Job Highlights

• A positive work atmosphere enhances job satisfaction.
• Respect for Staff: Your contributions are recognized.
• Work-Life Balance: Your life outside of work is just as important

Why Choose Us?

Are you seeking a career where your skills are respected, your growth is encouraged, and your work-life balance is valued? Join our team to experience a pleasant work environment, endless opportunities for technical growth, and wellness benefits that truly matter.

What We Offer

• Technical Growth: Unlock your potential with numerous opportunities to enhance your technical skills.
• Wellness Benefit: Your well-being matters to us. Enjoy wellness benefits that prioritize your health and happiness.

Responsibilities:

1. Fast-Track Troubleshooting: Delight our clients by ensuring that fault calls are answered promptly, and problems are resolved swiftly.

2. IT Project Deployment: Be part of exciting IT projects, where your expertise will play a crucial role in successful deployment.

3. Backup Excellence: Ensure that backups are not just completed but executed flawlessly.

4. Preventive Maintenance: Take charge of preventive work on PCs, Servers, and Firewalls to prevent issues before they arise.

5. Upgrade and Improve: Provide our clients with valuable recommendations for upgrades and improvements to keep their systems cutting-edge.

Requirements:

• 2+ Years of IT Experience: A minimum of 2 years in the IT field demonstrates your commitment and expertise.
• Certified Excellence: Possess relevant IT certifications that showcase your dedication to excellence.
• Self-Directed: We appreciate proactive and self-directed individuals who take the initiative to make things happen.
• Tech Savvy: Proficiency in Windows Server Administration, AD, and Group Policy Management is a must.
• Problem Solver: Your resourcefulness and ability to use research to solve problems independently make you stand out.
• People Skills: Good interpersonal skills coupled with the ability to work independently round out your qualifications.

Ready to join a team that values your expertise and well-being? Apply today to take the next step in your IT career!

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Roles and Responsibilities:-

· Handling admin duties, answering phone calls, filing and other office

duties assigned.

· Provide admin support for tender documents submission.

· Renew general insurance coverage for projects.

· Attend to MOM matters.

· Preparing of invoices, purchase orders, delivery orders and banking transactions.

· Liaising with Forwarders on in-coming shipments.

· Co-ordinate with Contractors at site of delivery and other related

documents and activities.

· Apply work sites Pass when needed.

· Any other duties as assigned by Managers.

Requirements :-

· Experience as an office administrator or relevant role.

· Fluent in Mandarin.

· Competent in MS office, Power Points and Excel.

· Competent in prioritizing and working with little supervision, self-motivated and trustworthy.

Please email your resume to : [email protected]